Premier Inn Haverfordwest - North/A40

Location: Fishguard Road,Haverfordwest,Pembrokeshire, Haverfordwest, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 438dales (2/5): Absolutely Awful - Floors were so badly creaking from above we could not get any sleep. TV remote controller was broken and there is no hand rose for the shower only a ceiling rose which means you cant have a shower without getting totally soaked. Parking was a joke. Would not recommend this hotel to anyone. The room is very badly sound proofed you could hear everything from everywhere especially the floor creaking.
• jameswK5690ZJ (10/5): Very friendly. Good hotel - Very friendly. Good hotel. Very easy stay. Good night's sleep. Nice breakfast. Convenient location. Good value. Would recommend 👌
• richardcP9443PW (10/5): We needed help and one member of staff went out of her way to source a safe extension lead so we could use our CPAP - We stayed at Premier Inn, Fishguard Rd, Haverfordwest. Exceptional friendly,helpful staff. Went over and above to make our visit pleasant .
• Denise (8/5): - Clean and tidy, has friendly staff.
• G5281JUtracyb (2/5): Avoid haywards heath - Room wasn't very clean gave me wrong room will not return again as I've stayed in many and I have to say this is the worse one
• Thinner-lizzy (8/5): Nice & comfy but Car Park Prices Atrocious!!! - Have stayed here many times over the last few years. Staff were friendly and helpful but the car parking prices are unreal. Once you’ve parked you can’t move your car or you have to pay every time you move it, £8 whether you are there 10 mins or 6hrs, or £15 over 6hrs. So we parked up and we’re going to go out for a meal using the car, but to move the car once and return for the night is a whopping £20!!! And that’s if you’ve managed to get a discount code or it would have been £23!!!’ Absolutely disgusting prices, I understand it’s not the Premier Inn’s fault but come on, basically putting another £20 on the price you’ve already paid for the room. Needless to say, this will be our last visit to this particular Premier Inn, and that’s purely because of extortionate car parking charges.
• peteaherne (2/5): Typical Premier Inn. - This hotel is typical of all Premier Inns. It is situated in a very noisy area with no soundproofing and very drafty windows. The price is too expensive for what you get. The breakfast, although unlimited, is still very expensive.
• D1640AMdavidd (8/5): Poor reception service - Bar staff very nice. Tried to check in 10 minutes early and the reception lady (really unfriendly) just stated if you want to check in 10 mins early it’s £15. No customer service focus at all.
• Taff-D244 (4/5): Hotel was clean and Staff friendly, however, the hotel does not cater for a family with Accessable needs. need - We were attending a family funeral near to the hotel and Premier Inn is usually our go to as family rooms are available or accessable rooms with access to the next room, in this instance we could not get either an accessable room which could fit another bed and there were no accessable rooms (not sure if not present in the hotel or simply not available). We phoned in advance and it was agreed that we could have a ground floor family room as my wife has mobility issues and uses a wheelchair, I explained that my wife was finding it very difficule or even impossible to poen the corridor doors whilst in her weelchair (corridor doors do not swing but open only 1 direction). On arrival we were given an upstairs room and told there were not family rooms on the ground floor, I did explain but was told that there was notihing available. I had asked in advance of the stay and again whilst at the hotel if my wife coulld use a room with a walkin shower or one of the accessable rooms with a wet room as she is unable to get into the bath, whilst I was told that this could be made available, when we asked we were informed that this was not now possible.
• grahamd36 (10/5): Friendly staff, great location, ideall for a weekend break in West Wales - We organised a quick weekend break with my daughter and two grandaugters, both under 4 years old, to visit local attractions. The kid's loved staying at the hotel and were very excited by the breakfast choices. For us it was a nice relaxing stay. The hotel is easy to find, there are no parking issues and the staff are really friendly
• Sue149 (8/5): Typical Premier Inn with lovely staff and big car park - The hotel rooms are typical Premier Inn, decent size, comfy bed, lots of hot water and endless top ups of tea bags, coffee sachets and milks. Other essentials may be purchased. Breakfast is a decent hot and cold buffet with good choice of options. There are high seats for younger children. My room was cold so the receptionist boosted my heating and loaned me a heater (FOI). Large car park near main roads. Pub / Bistro The Lost Coins is the other side of the car park (no hotel restaurant).
• UpfromCornwall (4/5): The awful exception to Premier Inns - Hotel was good value as always with Premier Inn ands the room was nice and clean. Service from staff on the morning I left was abysmal. Chloe, the young lady who said she was in charge also said she was still training and had only worked there for two weeks. Really ??? The most senior member of staff had worked there for two weeks and was still training. Come on Premier Inns, you should do much better than this. Her reaction to my comment that I was getting unsatisfactory service was "That's Life". Her interpersonal skills were non existent and this is someone who should definitely not be involved in the hospitality business. As for the guy on the Reception Desk, Georgi I think his name was, you get more help from a brick wall and he wasn't interested at all in the issue. I don't expect 5 Star treatment from a Budget Hotel Chain, what I do expect though is civility and a desire to deal with a Guest's problem.
• sharonpK5042KP (10/5): Brilliant place to stay , kind and attentive team . Close to station - The team were friendly professional attentive and kind . Nothing was too much trouble . We will stay there again because of the service and care we received .
• 983michaelK (8/5): Very good value for a budget hotel - As always, the Premier Inn had very good management and staff with excellent service. I found the style very friendly at all times. The breakfast was in a bar area with some chairs and tables and was adequate my advice is don’t go for your breakfast at a busy time, otherwise the whole hotel will be wanting breakfast at the same time. I use Premier Inn all over the country and found them all very good the beds are very comfortable. The rooms were very clean. Downside I felt they are cutting back a little bit here and there and it is beginning to become a little bit noticeable. But I can understand with the financial climate. I think it’s very well well worth staying at a Premier Inn and the one at Haywards Heath was absolutely as I would expect. Very close to the station and Waitrose if you need some extra bits. The only suggestion if they’re recycling the room cards, maybe they could give them a bit of a clean.
• 605martynh (10/5): Great base to explore from - Great base to explore South Wales, ample parking, great breakfast and good Wifi , Pub next door serves good food too , excellent links to all major roads.
• S1660CJelizabethf (2/5): Horrendous customer service - AVOID THIS HOTEL - We booked our room on the phone to make sure we had an interconnecting room for our children. We arrived at the hotel to be told there was a note on our booking but we hadn't paid for 2 rooms so they only had one. We were told on the phone we had booked 2 rooms together. We rang and booked on the phone for this reason to make sure we had connected rooms. The member of staff on reception (who was in charge of the hotel that evening) rang their regional manager however no help. We were told we would have to pay for a second room. We were also told they may or may not have one and no compensation or reimbursement may happen even though it was their error. So at this point I was unclear if they had 2 interconnecting rooms available or not. We asked to speak personally to the manager and was told we weren't able to. The member of staff said he believed we had booked 2 connected rooms as it was odd it had been written on the notes. He even said something along the lines of 'Why would you need to write interconnecting room if you don't need one' however even though he said this he kept saying he couldn't help. In the end we had to take the room as my children were so tired and the interconnecting room that might have been available was given away to other checking in. We would have got on with it if it was just 1 night but we were staying 2 nights. Horrendous customer service! Also furniture in the room was broken. Avoid this hotel!
• 807owainr (10/5): A comfortable, welcoming hotel. - Lovely, welcoming staff. Air conditioning on before I arrived each time. Been going there for 4 years with work. Comfortable bed. Breakfast superbly cooked by Martin or Robert. Big, deep bath. TV large enough to see from bed. Ample parking. Little noise at night. One, and only drawback, is the windows not opening. Apart from that the perfect stay.
• V1923GErichardh (10/5): Perfect stay - I was met by Ben who checked me into my room. Ben was very polite, friendly and professional, and he made me aware of offers at the bar which was well received after a long day. My room was air conditioned, clean and comfortable.
• Joyraffe (8/5): Convenient location, good stay, felt a bit pricey - Good hotel. Good location for the station and Haywards Heath. A bit pricey. Comfy room. Good bed and bathroom. Good facilities. Staff were all lovely. Could use just a bit more dusting and some doors etc are starting to look a bit shabby.
• lin101061 (10/5): Excellent Hotel - Stayed 2 nights while on holiday . Staff excellent especially Clare . Changed rooms for us to be close to one another without any fuss . Any query or request was met with polite efficiency and humour . Room comfortable and had everything required . Great location for accessing Neyland and Fishguard . Lovely pub next door . Will definitely stay again 😊😊😊
• E6172QDkarenf (10/5): Iris - I would like to say Iris is a amazing member of the premier inn team who always goes the extra mile for the hotel. She is friendly and professional, warm and welcoming. She often puts on a very brave face while others shy away from work.
• neilf879 (10/5): Fletcher - I would like to thank Iris for looking after us tonight She is amazing and can not do enough for you She is always smiling and even under pressure Thank you Iris
• ameliae679 (10/5): Very pleasant and clean, got the job done - We stayed one night as we were in the area for a wedding. The rooms were clean, comfortable and quiet, and the breakfast was nice, good portions and they were really helpful about allergens which is important to me as I need gluten-free. The staff were outstanding, very friendly, helpful and attentive and we enjoyed our stay. I see there have been some negative reviews so I wanted to emphasize it was good for us and I was especially impressed with the staff. I'd be happy to come back.
• Nick545789 (10/5): Very comfortable stay. - A very nice moderately-sized hotel whose staff are very friendly and always want to please. The accessibility for the station is excellent and there are nice shops nearby. Cleanliness is exceptional … We will be returning …
• natashasV8878RL (8/5): 3 star hotel with 5 star staff - The hotel itself is nice enough but basic. Some areas are tired and in need of a refurb. Breakfast was nice. I asked to move rooms which I think is an indicator of the need for a refurbishment. BUT what made the hotel exceptional were the staff. 2 x receptionists (Claire and another lady) went above and beyond. Couldn't do enough for us and our toddler daughter. They were also very understanding of my requests. The cleaner who arranged my daughters toy and book to create a scene on the bed where the toy was reading was amazing. My daughter was so excited.
• O4637XAleem (4/5): Iris is great and deserves a raise but Would not use again as the staff and chef need to raise their standards - Arrived on the Monday afternoon after work checked in and went the room which stunk of cannabis so went straight back to reception to change room which they did but is still not great for first impressions. The building doesn’t seem to have great insulation between floors because I could hear people stomping around a lot in the evening. The fact that the package my company had paid for was to include free parking but we got told that the hotel doesn’t own the parking so could either park up the road or pay £15 a night to park at the hotel 😡 the one person who seemed to be the most confident and helpful person was called Iris, who always made us feel welcome and was always polite and positive and happy which made us feel better about the things that were going wrong with the place and think she deserves staff of the month for her work.
• michaeldD6540TM (10/5): Absolutely amazing to both of them for helping us and professionalism. Made us feel welcome and happy to stay here. Ple - Ben was an amazing help. We traveled cross country and made us feel welcome and at home. Callum was absolutely greta too. Both helps us understand how check in worked and made us fell welcome. Great experience
• 720nikkiv (10/5): Amazing Staff! - Ben was incredibly helpful checking us in and provided some great suggestions for dining options in the area. Callum is also amazing!!
• michaeldF1145XW (10/5): Must stop in! - Such great service and wonderful atmosphere! We really enjoyed our time here in Hayward Heath! Can’t wait to come back again!
• stephaniedF1886FS (10/5): Great staff - Hotel was clean and staff was incredibly helpful from the moment we walked in the door. Ben and Callum immediately helped us check in, answered our questions about the area and made excellent drinks at the bar. Definitely recommend this hotel.
• marknL2804DG (10/5): Professional service - Very impressed with the level of service and professionalism of Ben, Inis and Rowan This is by far one of the best premier inns I’ve stayed in
• pat4cars (10/5): Holiday in Wales - Excellent room, friendly and helpful staff, suberb breakfast. Would definitely stay at this location on our next trip to Wales
• wellings17 (10/5): Nice stay and nice room - We stayed here for one night to be near the ferry port to go to Ireland for the next day. It had a nice size room with a king-size bed with white clean bedding Bedside cabinets TV on the wall Window in the room. The bathroom was nice and clean with shampoo and soap dispensers in the shower, and the sink had soap dispenser on the wall It had nice white clean towels.. It had coffee and tea making facilities.. Breakfast was a good choice and was self-service.. Staff were friendly.. There Is a car park..We slept well. So all was good We can't fault this hotel. We would recommend this hotel and stay here again
• O843MGtoml (10/5): An excellent stay - The hotel is in an excellent location with plenty of parking. We had a warm welcome at reception and the lady was extremely helpful, polite and kind. Our room was well located and was well presented. Our breakfast was lovely, with plenty of choice and good value for money.
• pearls2019 (10/5): Good place to stay in Haverfordwest. - The room was clean and tidy. We stayed in premier plus room and got free yfi. As we stayed a week our room was cleaned also. The staff were very cheerful nothing was too much trouble, always ready to help and make our stay as comfortable as possible. Breakfast was tasty well cooked and plentiful
• 68shivd (10/5): One nighter on way to London - Room lovely and cool for time of year with air-conditioning. Spacious, beds very comfortable. Location great for ferry. Parking on site great with lots of spaces. Quick easy check-in and check-out
• 185sarahs (10/5): Fair prices for a nice stay - Nice hotel in a good location! Fair prices, good customer service, clean and mostly quiet. Easy parking and easy check in. I recommend if you are looking for an affordable option to rest for the night.
• P2832WUrichardm (10/5): Overnight stay - Nice quiet room . Clean , comfortable bed . Good breakfast with cereal , fruit , and full range of cooked food , toast etc . As much as you wanted
• SteveiW60 (10/5): A great stay in a handy location. - A great one night stay for us at this Premier Inn. We ate dinner at the local pub alongside the hotel and it wan't particularly special. However the breakfast in the hotel was great. My son is vegan and asked for suitable food for his breakfast. The chef went out of her way to put together a wonderful breakfast and even offered to clean the cuttlery specially to make sure that everything was perfect for him. We also enjoyed a great cooked breakfast and the chef was attentive and offered to cook eggs just how we wanted. The room was clean and there was no noise from inside or out. The staff were pleasant and helpful.
• bethjJ2295LN (10/5): Couldn’t have asked for a nicer stay. - My partner and I stayed here for a night and it was a really lovely night away. We were greeted by a lovely receptionist on the afternoon shift who was so helpful. I didn’t get food on site but it looked lovely. Well worth it in my opinion. We stayed in a prem plus room and everything was spotless the only thing I could complain about is the grout in the tiles by the bath but that didn’t ruin my stay at all. We will definitely be back next time we want a night away.
• Discover12239088736 (10/5): Great Hotel, outside a little worn - The Hotel was a good as it always is bit there is a bit of a problem. It needs some care on the outside. The signs have lights missing and it needs a bit of a clean. I have stayed here a few times and it is definitely starting to look a bit tired. The rooms and staff are amazing though. They do everything they can for you and the rooms are exactly what you'd expect from a premier inn
• tellis23 (6/5): “Everything you’d expect” is in their website description - Was put here a few nights for work. The staff were all very nice during my few interactions. Parking is easy. The Marston’s pub is also what you’d expect. It was quiet which was nice. I think better curtains would help mediate the security lights blasting outside that made it easy to walk around in the middle of the night. The bed was clean and comfortable however there were some really nice stains on the cloth headboard that kept me on one side only. The moldy grout in the shower could use a repair or harder clean. I didn’t pay for a breakfast so can’t comment on food. There is nothing really within an easy 20 min walk other than the Marstons, a Ford dealership, TK Maxx and M&S. The wireless internet is still working on 1989 specifications. Was unable to even load work photos or documents. It worked fine at the pub 200m away so it’s not a “far west Wales” issue. It was probably correct value for the money.
• helenr770 (10/5): Birthday meal - Booked a table for 4 for my friends birthday meal, Our friends first time dining here, Our server Jess H was fantastic! she was attentive, and friendly as always. The service really made our dining experience and friends birthday special. Thank you
• michaeldG1890DD (10/5): Excellent premier inn - The checkin after midnight was no hassle whatsoever the staff were courteous and pleasant We had 2 rooms booked one was a family room was excellent Breakfast was delicious Many many thanks be to premier inn and there staff Holyhead Regards Michael and family
• 103chrisw103 (6/5): Nice room but… - Nice location, quiet, and clean room, but that’s not what we’ll remember of our visit. We were contacted before we went and asked if we wanted a meal deal, special offer on breakfast and evening meal. We said we wouldn’t be there for breakfast, but could we think about the evening meal, which was about £17 for 2 courses. We were told that was no problem, we could decide when we arrived. When we checked in, a few days later, a pleasant lady asked again if we wanted the meal deal, we said no to breakfast, but she said that was fine, we could have the special offer on the evening meal. However, she couldn’t take payment on that till, but that when we came down for dinner that evening we should just ask for the offer before we were seated. So we did, only to be refused, and told that the two previous members of staff had misinformed us. She decided to tell us this in the company of other diners, and guests at the bar, a very public area. When we asked if she was sure, she left us there to find the manager. The manager, Caryl?, then decided to embarrass us further in front of other guests by telling us we’d misunderstood and couldn’t have the special offer. Our embarrassment only ended when we told her to forget it, the money was no issue and we would prefer to just be seated. The restaurant staff seem to think it’s fine to make you look stupid in front of other guests, rather than taking us to our table to explain quietly. Not somewhere we would want to return to.
• P8380CBkevink (10/5): short break - very handy for the crossing to Ireland.room was very nice, we loved the comfortable bed and disabled toilet for my wife as she is in a wheelchair.receptionist was very helpful and courteous.we stayed here on the way back as well

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