Premier Inn Carlisle Central
Location: Warwick Road,Carlisle,Cumbria, Carlisle, GB
Star Rating: 8.4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of history and modern comfort at the Premier Inn Hotel Carlisle Central, your gateway to exploring England and Scotland!
Unmatched Location
Nestled on the border, you are just moments away from iconic attractions. Dive into local culture with a visit to the 900-year-old Carlisle Castle or explore the vibrant Lanes Shopping Centre.
Dining Delights
Savor delectable meals at our Brewers Fayre restaurant, offering a diverse menu to satisfy any craving after a day of adventure.
Stylish Comfort
Retreat to our newly designed rooms featuring extra-comfy kingsize Hypnos beds, ensuring a restful night’s sleep for all our guests.
Don't miss out on this incredible experience; book your stay today!
Important Information
115 spaces (ltd on Carlisle FC match days and peek times in restaurant). Includes 3 disabled bays. No height restriction. No designated spaces for large vehicles/lorries/coaches.
Situated on Warwick Road. Approx 1/2 mile from M6(J43) on A69. Next to the Lakeland Gate Brewers Fayre
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Premier Plus with a view
Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.
- Air conditioning
- Coffee machine
- Free WiFi
- Rainfall showerhead
- Laptop-friendly workspace
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus double
Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Premier Plus
Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.
- Air conditioning
- Coffee machine
- Free WiFi
- Rainfall showerhead
Guest Reviews
- Welshlady90 (10/5): Brilliant hotel in great location for the WMC . - Absolutely brilliant hotel ,location spot on for the wmc ,bed Absolutely comfortable,staff really friendly and welcoming and accommodating spotlessly clean room and I'm happy as in my last review I mentioned the TV and this time the bed is facing the TV .Thankyou premier inn for a great night's stay and I look forward to booking with you again in the future .
- Buzzlane (8/5): As you would expect - Everything was as you expect a premier Inn to be. Car Park was heaving with people going to the football match just parking anywhere. Check in was a little slow but that was due to everyone arriving at the same time. The poor receptionist did not have time to breathe. Otherwise a good stay.
- Giacomo_Squintani (10/5): Perfect for anyone headed for Cardiff Bay - Perfect location for the Millennium Stadium and Cardiff Bay.
Reasonably priced parking at the adjoining Q Park.
Typical Premier Inn set-up - we had a great night's sleep!
- DebbieH1339 (4/5): Not A Guaranteed Sleep - I have put this on here to make people aware of Premier Inn 'sleep guarantee.
We stayed at the Cardiff Bay site on 31/10 and 1/11. Our first night has to be said was the worst night sleep we have ever encountered - we always look forward to our decent sleep and with your 'good night guarantee sleep' Premier Inn you have never failed until now.
Early hours of the morning, what we now know is something to do with the extractor fan came on and stayed on with a rather loud annoying fan noise, broke all of our sleep and unable to go back to sleep. Although we flagged this with the very helpful lady in the morning at reception and she was very accommodating - will get maintenance guy on it. Our day was shortened and ruined as we were all so tired.
The helpful lady offered us a free breakfast to say sorry - although this was a lovely gesture, £21 doesn't quite cut the room we paid for to have a guaranteed sleep. As a result the maintenance couldn't repair it and would need to move us for our 2nd night eventually - which we did.
I written 2 emails with no response, even well over the time frame to contact back, so I made a call.
In the duration of the call, I did explain that I have never had an issue with Premier Inn before.
As a result of the call I wouldn't be entitled to a refund for the lack of sleep - even though that is your tag line and guarantee, because I didn't raise the issue in the first instance!!!!
Really?? Come on Premier Inn!
At 1:30AM you would want me to go and find a member of staff to complain to that maybe capable of resolving the issue (that we know now there was no resolution) early hours - and do what? So in the first instance of raising this issue would be at a reasonable hour at breakfast time - to say we didn't raise it in the first instance is ridiculous (we didn't go about our weekend and then complain). We went to reception before our breakfast at approx 8:30am. As mentioned before, even if the maintenance had come and looked at the issue early hours of the morning, the facts would still remain the same, that it was irreparable and they needed to get a contractor in to repair it and they couldn't move us to another room as hotel full to capacity (which we were told when raising), so the issue still wouldn't have been resolved if raised earlier or not.
I have sent a further email fao the manager of the guest relation team - no response.
Would be lovely for you to at least acknowledge the emails sent.
- Stevefbxl5 (10/5): Amazing staff - Ayesha was incredibly helpful. Such a kind and helpful member of staff. Nothing was too much trouble. What a credit to your company!
- 760meerac (8/5): Compact but clean rooms. - Went to stay during the Rugby match which was ideal for our friends who we met there. The welcome is lovely from the staff, room was clean, small but comfortable enough. The lounge area and bar was average, but if you are vegan or vegetarian don't expect to have choice with food. Pool table was okay but the white ball kept getting stuck and it isn't free to play. Some of the sofas are stained and the floor needs a good clean. The TV was nice as you can get to choose what to watch and sit with friends. Comfortable enough, but taxi costs £15 one way to the city.
Vending machines are handy and there are stocks for feminine products and a few toiletries if required. not a bad place to stay for a couple of nights. Second morning the coffee machine broke and so we opted for tea which is a lot of money for one tea bag and a kettle we had to boil ourselves. No kettle in rooms which would have been nice or a free hot drink on arrival.
- MissDebs17 (10/5): Great Overnight Stay - Booked a Premier Room at this Premier Inn. Lovely, clean and relaxing with a very comfortable bed. Added bits in room like a coffee pod machine, chocolate and bottle of water.
The staff are brilliant. From a friendly welcome at check-in to the very helpful bar staff and waitresses.
We booked a meal deal, paid a bit extra for steak which was really tasty and better than some independent restaurants I have eaten in. Everybody in our group were happy with their meals.
Great location for Carlisle City Centre (at the weekend you can use the Cumbria House Council Office car park - very reasonable for city centre) and Gretna Outlet (some good bargains)
Keep up the good work, I wish all the Premier Inns were like you!
- T63XWameliah (10/5): FABULOUS - Fantastic experience at this premier inn, even though the taxis weren’t running at that time it was only a short walk from the town centre as long as you aren’t lazy 🤩
- Coslaz (4/5): Not the best - Reasonable price but let down with dirty room messy corridors with stained floor (very off putting) no advise re tea coffee in reception. I’m sure if l stayed again l could have a different experience but judging from this and my first stayed.
- 658haydenr (10/5): Great stay - Excellent hotel really good value, fast and efficient check in from Brian, clean rooms what more can you ask. Restaurant next door is also really good all staff are excellent.
- P6280HGangelab (10/5): Family support visit - I have stayed here many times even though I have family here with spare rooms . I love how welcoming it is and how lovely the Staff are. I’ve recommended it to many of my friends and colleagues who have been. Big shout out to ayesha !!!
- Scenic45751607367 (6/5): Cleanliness - The room was a tidy size for me and my husband, the room was booked for 2 people but only had 1 bath towel, also found a hair in the bathroom. There was also thick dust all around the skirting boards as if the room hadn't been dusted for days. Apart from that the staff were friendly.
- stevetM114HK (4/5): Long walk, small portions (if kitchen open…) - Corporate free-fall and spin in clear evidence once more.
First thing, this ain’t in the centre of Carlisle by ANY measure…more than a mile to walk and closer to fields than to the High Street.
Second…be aware that within Premier Inn Group hotels, food times vary from location to location…
I arrived just after 2100 only to be told kitchen closed despite previous night in same chain food available to order up to 2130.
On the subject of food…shrinkflation is hitting very hard in the quantity department!
Unless you order sides you are unlikely to fill the tank up with the paltry offerings.
Oi, Premier Inn management…you are aware we NOTICE THE DIFFERENCE right?
Rooms fine, but in room refreshments dwindling and apparently this is another business that seems to want me to act as an unpaid employee with staff clearly cut to the bone.
Incidentally, the Station Hotel right in the heart if the city would have been FAR cheaper per room!
Will actively resist using again even though my employer has a contract with the group.
- plainm2017 (10/5): Best of the bunch - We have stayed in 5 different hotels this year and it was the best we have stayed in ,the staff was and are away brilliant even though I think they was short started you wouldn't have known because they worked so hard and never stopped. They all deserve a great Christmas party
- w32123 (10/5): Cardiff Bay Premier Inn - Great location and the car park is right next to the hotel. Room was clean as was the bathroom. The curtains didn't let any light in so a good night's sleep is assured.
The breakfast buffet was kept well stocked, even at the busy period and is recommended especially if you have kids as they eat free!
- 82MarkMark82 (10/5): Excellent hotel - We stayed here for two nights. This is an excellent location to see Cardiff bay, also a 25 min walk to shopping centres, there is so much to see and do here. We found the hotel very clean, tidy, parking next door at a very reasonable rate. Staff were very friendly and helpful, we will definitely be going back at some point.
This is the best night's sleep we've had for a long time!
- Curiosity35406893272 (2/5): Awful - These hotel is basic dirty rooms no kettle have to pay extra for hot drinks and u can buy hot drinks at the bar but it’s like 3.00 for a hot drink then the food expensive food and it’s microwave meals then there is breakfast bacon is always overcooked and to crispy you can’t eat it then there is the room bed had bug bites on it and I was bitting bad by them I had to go to my doctor
- Catbeth91 (4/5): Disappointing Stay - Room was not clean, there were dirty pillow cases on the spare pillows, milk carton rubbish under the table and dirty towels in the bathroom. None of the automated checkin desks were working so the queue to check in was long with only one person working. All in all, a poor stay.
- leonlJ9190OK (10/5): Brilliant stay and read my review - I am giving this review due to trying different places to stay while working in Cardiff I was browsing the premier inn website and seen this place I thought for the money it was to good to be true but how wrong was I, on arrival the staff are absolutely brilliant bearing in mind its a busy hotel but they don’t rush you to get rid of you the rooms are decent mine had two single beds which can be pushed together if your a couple the shower is absolutely bang on boiling hot and powerful I also went down for food the food took a while to be served but when it comes out of the kitchen it’s piping hot and very well priced would I highly recommend this hotel very much so I have booked again for next week and I will continue to use this hotel for the foreseeable now till my contract comes to an end so I would like to thank all the staff for an enjoyable stay and the brilliant serve and hospitality
- CriticalSooz (10/5): Cozy stay on Cardiff Bay - Extremely comfortable bed, brilliant powerful shower, cozy & clean room and nice complimentary water, coffee & snacks. The check in and out process was very easy and the location was perfect with a lovely view out of the window. A perfect stay.
- paulcC7772OG (10/5): Really Pleasant and Relaxing Stay. - Having stayed in quite a few Premier Inns and had nice experience most of the time. This one was really tops. Every member of staff possibly 6 encountered were friendly helpful and interested in us and helping us with what we needed. Really nice to be treated in such a way and it was unanimous across all we encountered
- U2032VHlornah (10/5): Great experience, would come again! - I am really impressed with the overall experience at this hotel. Nowadays affordable options usually mean you have to compromise, but this was just a slightly simplified version of the normal Premier Inn’s. Friendly reception staff, clean room, everything worked properly, honestly no complaints! If you are after a spacious room and lots of storage then this isn’t the place for you, but as a place to sleep when you plan on spending most of your time exploring the city it’s perfect! I would definitely come again if I ever re-visit Cardiff.
- MarkButty (8/5): Small but perfectly formed - I’d never heard of a Zip hotel before but it met my requirements perfectly. I wish there were more of them as I’d use them all the time for work. Really simple in design but clean tidy and everything I need for a few hours shuteye. Yes the room is small and the twin beds not particularly wide but it was extremely practical.
Would definitely recommend at £66 for two of us plus breakfast (a bacon roll and coffee)
- majimak2 (10/5): Great little room - Checked into the ZIP with my friend for the weekend, just wanted to do some good cardiff shopping.
Greeted by absolutely lovely staff, unsure of names, one was a very lovely young woman with a big sparkly star in her hair and the other was a man with some pins (one including a black cat) on his lanyard and he was also lovely and helpful!
Helped us when we were a little worried when our card suddenly worked and explained the situation very patiently which was great as me and my friend are both autistic so sometimes might need a second or so to process something.
Room super comfy, nice and clean and had a really cool colour changing light. Just a perfect size for two people! Beds very comfy and bedding smelt clean and fresh.
- W-R-D08092017 (8/5): Location location - Good location, easy check in and friendly staff.
Room quite spacious and bathroom well equipped.
Breakfast plentiful and hot, excellent value for price.
Only downside was that the room carpet looked as if it hadn’t been hoovered. This did distract us from a pleasant stay.
- Road18279256817 (10/5): I loved my stay! - A super experience at Premier Inn Cardiff Bay! Easy check in, lovely view, super comfortable bed, immaculate room, contemporary and functional design with good bathroom, lighting and all amenities. Excellent breakfast.
- O9406JRtimh (8/5): good location and breakfast - reception area and bar area could be cleaner. everything else was great. a good selection at breakfast. staff warm and friendly
- Q3816FGdavidr (4/5): Not my cup of tea - I know that this is a cheaper version of a Premier Inn (which I've stayed at dozens of times) but I wasn't too keen.
No kettle for a cuppa, tiny bathroom.
The bed wasn't made up and quilt was just left folded on the bed.
I think I'll pay the extra for a proper room next time
- P48ASrussellm (10/5): Budget hotel, worth the price. - If you are looking for a place to lay your head after an event and don't mind no frills this is the place for you.
Rooms are small but comfortable, out room was a twin and the bed was a little on the short side for me (I'm 6'2).
The shower was also a bit of a challenge being a bit on the small size, but perfectly adequate for a quick clean.
The common/bar area was clean, the drinks prices reasonable, I spent a not insignificant time reading a book in the bar area.
Location is what you would expect for a budget hotel, at the back of an industrial estate connected to a gym, however no noise keep me awake.
Service was great, staff were friendly and incredibly apologetic when I rocked up as they were cashing out the tills for a drink after my evening out.
In the future I will probably book two rooms for me and my son if I go again, but at the price still worth the cost.
- stevenu326 (10/5): Amazing basic room stay - Arrival was super quick using the screen and creating our own key card. The basic room was a really good size and the bed super comfortable. Room well decorated. Food was amazing having had evening meal and breakfast. Will definitely use again
- 236antonys (8/5): What more do you want for £35! - Seriously can’t see the low ratings!
Bar good, food good for what you pay, staff really helpful! Bedroom is what is, parking superb, had sky sports to myself.
Not one for using budget hotels but just wanted a bed for the night, would use again 100%.
Get over yourselves if your not happy with this.
- graemeneila (6/5): A nice jail cell - YES, booked this on-line, the website did not clearly describe that these rooms are 2 singles within some kind of pod, so could have booked only 2 rooms instead of 3, arrived at the destination and parked up, checked in, all staff great, this is where it all went downhill, when i opened the room door i thought, what the hell is this, no window, no kettle, and yes, more like the inside of a caravan, but i would say, at least a caravan has windows. £66 per room i think is a little rich when you have no kettle and no view of the outside, you even have to pay for a cup of tea, if you have mental health issues, STAY AWAY, i would say tho the shower and toilet operations where good enough, but very difficult to wash your face without banging your head on the shelf above, camp beds as i am calling them where okay for 1 night.
Sorry Premier Inn, what where you thinking when its all over the news and social media these days about peoples mental health, please dont continue building these without a outside view, and kindly provide free Tea & Coffee, surely you are not that tight
- JohnHay53 (8/5): I like top floor - It's a good place been many times only one bad experience but give place a 9 out of 10 as long as i have top floor i am happy thank you
- 979jacquiy (10/5): A lovely experience with friendly staff - Room was very clean. Staff were welcoming and helpful. The breakfast was really good. Freshly cooked and done to perfection. Ahashan The night porter was very friendly and my daughter and I were out in the bay until very late. He came and chatted to us to ask if we were enjoying our stay and engaged in a pleasant manner. I would return. We had a double room. Plenty of tea and coffee available for our room too.
- smauelf2025 (10/5): Everything was pleasant. Even late in the night, they were welcoming and always responded well. - I really enjoyed the service at Zip premier inn… Milad and Evan where really nice and welcoming… they made me feel welcomed and comfortable.
- julesa626 (10/5): Very satisfying - Very clean, room was an excellent size for a wheelchair user. I just wish on the website there was an option for twin beds rather than a double. I think you have to ring to request twin beds. However we enjoyed our overnight stay and the food was excellent.
- Angel_kl2017 (8/5): Strategic Location - While the hotel is a little old, its close to a lot of iconic sites in Cardiff,like restaurants,the beach etc for fun and m
- woodlilian8 (4/5): Good god - it's a hotel but not as you know it! - Crikey - it was one of the most surreal experiences of my life to stay in what appeared to be a cross between a laundry cupboard and a space age pod! To be fair to Zip I didn't know i was staying in a new type of Premier inn as someone else had booked this for me. On entering the room i thought i had walked into a broom cupboard by accident - The pros - it was cheap (but not that cheap when you added up the potential extra's). Free parking (first come first served) It was clean and the staff were nice. Also i did like the fact they had an ironing room - something you don't find in hotels - only on cruise ships. Now for the cons - tiny room no-where to put anything, no drawers, no wardrobe - just a ledge for your bag like you get on trains no kettle - but you could buy drinks at reception (self service - but pay cafe prices) You only got one pillow - if you didn't want a crick in your neck you had to pay £3 to hire another one. The bed wasn't even made. You only got one towel (no hand towel provided) - if you wanted another it was £5 to hire. And OMG no window (as i say i didn't know what had been booked for me so it was a surprise and not a pleasant one) The breakfast was £10.95 each day. Although i only paid £45 per night (i stayed two nites) if i'd ordered another pillow, towel, had breakfast on both days AND had two hot drinks on both days my total cost would have gone up by £38 - not quite the bargain you think you are getting. My advice - take an extra towel, pillow and a thermos flask to fill up on hot water at reception - and buy those little UHT milks they sell and places like B&M.
- Companion390944 (6/5): A 2 Night Average stay - My friend and I stayed for 2 nights. It was basic but ok, until we found a toe nail and pieces of tissue on the carpet and a glue like substance on one of the towels. On a positive note comfortable beds, although didn’t try the breakfast, put us off !
- simontL9627WK (8/5): Pretty good, reasonable for the cost - Generally really good, staff were professional and friendly and the whole hotel was pretty clean and tidy, with ample parking, the free Wi-fi is okayish but if you need good Wi-Fi may be worth paying the extra. Just a couple of small things light box in room wasn't working (which without having a window might have been nice) and the double room consisted of 2 single beds pushed together whereas a double bed would have been a bit more comfy. A bit more choice for breakfast might also have been good. Overall for the cost it was a good stay.
- Explore43086692998 (6/5): Not really worth it - Good location. Room was small but nice. Carpet hadn't been hoovered for a while. Windows cannot be opened! Air-conditioning worked for a little but then switched to a higher temperature and would not go down. Think someone at reception done this, husband went to ask for a fan (none on site!) where the guy told him he would control the bedroom air con and would do it. Since then it was stuck on 24c. Was uncomfortable to sleep due to the room temp and pillows were like bricks.
- M8549BKdavidt (10/5): Week end stay. - Carlisle Central, every one was helpfull and accommodating from the reception to bar staff and restaurant staff , break fast and evening meals were perfect.
- osamagbem (10/5): Wonderful staff experience - good customer service - I had an amazing stay at ZIP Hotel by Premier Inn. What really stood out for me, was the incredible customer service.
Malid, Tom, and Evan went above and beyond to make me feel welcome from the moment I arrived. They were friendly, attentive, and genuinely cared about ensuring guests had a great experience. Whether it was helping with check-in, offering local tips, or just being kind and professional throughout my stay, they truly made a difference.
- 284karle (10/5): The room was very clean the receptionist and the staff were very helpful - The room was very clean and the staff were amazing the receptionist was extremely helpful so where all the house keepers especially Sadie who helped us with spare things for our room
- J7302TBcd (2/5): Basic facilities for no frills stay at good price, shame about the bed - This was my first time staying in a zip. The extra small room size was actually larger than I'd anticipated, perfectly adequate for 1 person for a basic overnight stay. The room was well laid out with space underneath beds and a high shelf etc. to make best use of the space available. The facilities were paired down, with no hot drink facilities or even a glass for water, with additional charges for things like an extra pillow. But the price reflected the no frills and space saving approach. My room had a shower that made an awful high pitched loud squealing noise which they'll hopefully repair before putting anyone else in that room.
For me, this was a good concept that I could have got on board with, had the bed been comfortable. I found the bed to be really hard and that just made it really difficult for me to sleep even though I was exhausted from a late arrival. It was so disappointing. It's such a shame they haven't prioritised a comfortable mattress. I'm assuming the bed mattress under the sheet was the same as the settee base on the other side of the room to allow them to configure the room as either a bed and settee or twin beds/ a double bed. I'd have rather been in a twin room with 2 comfortable mattresses than had a settee and bed I couldn't sleep on. Sadly, I won't be staying in a zip again unless they rethink and replace all their mattresses, which I don't see happening. Would not recommend unless you're someone who likes a firm mattress / can sleep anywhere!
- ronas535 (10/5): Great stay - Lovely stay, very comfortable, good space in rooms, great layout. Both bedroom and bathroom very clean. Great service from all team
- Ultra_694 (8/5): Overnight stay mid September - Hotel exterior in need of touch up. Facilities clean and bed comfortable. Staff friendly and food was served hot and on time.
- M8597KHlisar (10/5): Overnight stay - Super fast check in. Accommodated an early entry for the extra cost at short notice. Even changed our rooms so we could check in earlier than planned. Very helpful and friendly staff both in the hotel and the restaurant. Lovely service at breakfast. The evening meal wasn't at its best but was edible.
- S8752VKstaceyt (10/5): Cheap, cheerful and clean - Great value hotel, clean and the staff were really friendly.
We stayed here as we were going to a concert, not too far out of the city centre short walk to the bus stop then 20 minute bus ride.
Taxi home was £12
The room is compact but clean and comfortable, air conditioning and heating. TV and nice fresh towels. The rooms are small but you have everything you need in them!
- Charmingjones (4/5): Poor stay - Only stayed 1 night but not impressed and won't be going back.
Staff weren't overly friendly, WIFI was atrocious.
Worse thing was the pillows which were awful and didn't help with a good night's sleep.
- samuelmP5814OF (10/5): Great stay - Great stay, room was very clean and the staff were wonderful and very helpful, Jenny on reception was very informative and helpful on the check in and the play area was a great addition to keep the kids entertained, would stay again!
- sallymcinnesgibbons (10/5): The Premier Plus room is excellent - We stayed here on a long journey south from Scotland.
We had a new Premier Plus room which we found very comfortable. We loved the addition of the comfy chair and footstool. Also the high stool to sit on when using the hair dryer.
A good selection of tea and coffee and complimentary water.
The shampoo, hand soap in the bathroom were gorgeous!
We had breakfast in the on-site restaurant and would like to mention JOANNE on reception (and everywhere else!) for her lovely smile and helpfulness.
- 699kathyrns (10/5): Lovely hotel, great food and staff, close to M6 - Not quite as central as we had hoped - about a mile from city Center but lovely stay. Staff at reception and attached Brewers Fair all very helpful and friendly. Room bright airy and very clean with of course Premier Inn mattress- very good sleep
Food at Brewers Fair was delicious and again served by cheery staff. We had both dinner and breakfast which was covered by an amazing offer at about £27 per person for 2 course dinner, a drink and breakfast!
Hotel located minutes from M6 and a great stop over
- BackPacker824799 (10/5): Friendly staff, nice clean room - Check in very easy, staff friendly and helpful, clean room and bathroom,
Evening meal was excellent and the breakfast in the morning all you can eat you cannot fault. We would definitely use a Premier Inn again if needed.
- susanbA6490OK (6/5): Disappointed - Premier inn junction 44. It needs a deep clean. Our room (floor) was in need a good vacuum. Skirting boards were filthy+cobwebs. The only clean room was the bathroom. Asked duty manager for a different room which was a bit cleaner when we changed. The whole of the carpet needs replacing or as I said a DEEP CLEAN.
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- ByeByeBlues7 (4/5): Mmhmmm.. I wouldn’t stay here again. - We have been to a few Premier Inns and this is the one where standards seem have dropped.
Positives:
- Lovely receptionist
- Clean room & bathroom
- Comfortable bed
- Quiet room
- Abundant breakfast buffet
Could improve:
- If you are having a bath and you leave the bathroom door open for even just 1 minute, the fire alarm will go off
- Dirty windowsill
- Window aperture is only 5 cm
- Musty smell in the room when we arrived
- Extremely dry towels with weird smell
- The water flow from the sink tap is weak
- House keeping forgot to change our dirty mugs
- We were in the main building which is overall dated and worn out
- It’s called ‘Premier in Central’ but it’s far from the centre
- Jet41764183414 (10/5): Perfect - Perfect stay lovely staff in restaurant and hotel. Room was absolutely perfect and clean could not fault anything. Lovely stay
- GrandTour09902690753 (8/5): Friendly and Clean - We received a very warm welcome upon arriving and were giving all the information we needed to book breakfast the next morning. We were warmed our room would most likely be very warm due to no air-con and it was indeed very warm. The curtains had been drawn in an attempt to keep out the worst of it but we were only provided with one fan as a family of four which made for an uncomfortable nights sleep. Our room was very clean as was the bathroom. The wi-fi was middling and worked sporadically. We paid to have breakfast during our stay which was lovely both days.
There was plenty of parking and the staff were extremely friendly and helpful.
- timothysS8451SM (10/5): perfect stay - Had a great stay at premier inn carlisle central, the staff were very professional and friendly, the location is ideal for travelling on the motorway and is in walking distance of the town centre, the rooms were clean and the beds were very comfortable.
- Bradley (6/5): A Little Disappointed - Parking car was easy. A little bit of a walk into town.Meals in the restaurant were average. Not the best Premier Inn we have stayed at.
- Ali (2/5): - Bad,bad,bad don’t do it they just give you a bed to sleep not stuff to help always they don’t know!!!!for any thing you ask!!!!
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