Premier Inn Grimsby

Location: Europa Park, Appian Way,off Gilbey Road,Grimsby,Humberside, Grimsby, GB

Star Rating: 8.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• H7629KSryanm (10/5): Hotel stay - Very good customer service from Lee at Grimsby Premier Inn. Very helpful with getting my room cleaned and wifi fixed…..
• Z4899YYsusanh (8/5): A bit cold and noisy - Good option to stay in guildford not too far from the centre is a noisy hotel with lots of guest and road noise. But clean comfort and good lication
• SamTownLiving (4/5): Not pleasant - Cold shower, dirty toilet. Room looking a bit tired with wood veneer coming off doors and evidence of flooding in the bathroom. Right by main road. Would not recommend, although it was cheap. I would prefer to pay more for cleanliness and a hot shower.
• 433manjitm (10/5): Jasmine - exceptional customer service - This review is mostly for Jasmine, bless her she managed a exceptionally busy dinner service it seemed alone. I witnessed that they were short falls of food items not in stock, and she let all the customers know prior. Some were rude and yet she was composed and polite. She deserves clear recognition for her service! Im not sure if thats the usual process for one member of staff to run the whole show but your lucky it was her.
• paulgT4682ZH (10/5): Jasmine was absolutely amazing. - I’m staying at the Premier Inn in Grimsby on business expecting a pretty standard meal, and instead ended up genuinely impressed. The place was fairly busy, and there was just one waitress called Jasmine holding the whole thing together — and honestly, she was brilliant. She had that calm, collected way about her, where you can tell she’s juggling a dozen things in her head but still manages a smile when she gets to your table. Drinks came quickly, food arrived exactly as ordered, and she somehow kept checking in at just the right moments without hovering. It’s the kind of service that makes you think, alright, someone here really cares about doing the job properly. You could see guests warming to her, and there was this general sense of yeah, we’re all in good hands.” Considering she was running the floor on her own yes on her own the whole evening felt smoother than some places with twice the staff. Management needs to read this: look after her. Make sure she gets this review. I just wish there were more people like Jasmine in this world and at other Premier Inns
• 394olliew (10/5): Fantastic stay - Had a lovely stay. The hotel is well located along the sea front and the room was well presented, clan and have a fantastic view out onto the sea. Cleanliness was brilliant I couldn’t find 1 thing wrong with anything. Room allocation was spot on. Joe was very helpful booking and accommodating for my needs
• 948robertah (10/5): What more could you ask for. - Stayed in 3 Premier Inns this week and this one turned out to be the best! In need of refurbishment but the staff more than made up for the lack of facilities. From reception, through the restaurant to the handyman all staff members where friendly, professional and courteous which was truly appreciated.
• X7119MNestherm (10/5): Staff were excellent - Staff were really friendly and helpful. Very informative and made us feel at home! Room was clean and tidy and well stocked with coffee and fresh towels.
• 718robn (6/5): Mostly ok - A little bit of a walk from the main drag but we were ok with that as we had checked out the location online before booking. Right next to the Pleasure Beach (which was closed as we visited a week after the schools went back!!). Ok value for money but disappointed with the cleanliness of our room. Bathroom and coffee making area was dirty and half a bottle of cognac had been left on the floor behind the curtain suggesting the curtains don’t get moved when vacuuming. The Beefeater attached had mostly friendly staff apart from our second morning when the stressed out woman running the breakfast sitting really wasn’t coping and had a go at us for not booking a time slot (even though we specifically asked the night before if we needed to…) but the food was pretty good, mostly.
• rjpontour (2/5): Rude staff who inflame their own error - We booked two rooms for three adults. Upon arrival we were informed the booking was three rooms. We advised we would only need two rooms. The check in clerk was unhelpful from the start and we were told to pay for the three rooms or go but if we went they would bill us anyway and they are unable to cancel a room even if its due to a system error before you stay I advised her out of principle we will stay elsewhere I booked the holiday Inn there and then which she heard me do. Upon arriving at the holiday Inn we were told she had telephoned them to say we were drunk and aggressive and had shared my name, a GDPR violation and they had cancelled the booking on their system. After a quick chat the staff there concluded for themselves we were not drunk nor aggressive and reinstated the booking. I was assertive with her yes, but did not swear nor do anything other than demand some customer service. Whatever happened to 'I'm sorry about that let's get this resolved for you'. Totally unsuited to a customer facing role. I have a £3000 group booking at another branch for a charity event we are running...this will be cancelled first thing Monday and legal action will.follow for recovery of monies and a claim.for GDPR violation. Avoid!
• I2705WYrileym (4/5): Terribly made room - The room for which I paid for was poor as it was a family room with a single bed a double bed of adequate quality but the small cot fit for a person about 5ft 7in was soild as if sleeping on a slab of wood as well as the view of which I paid extra for was completely non existent as the single bed was covering the window
• 672lyndae (2/5): Poor customer service, filthy restaurant and stinking room - Was put in a room that had someone smoking in and we couldnt breathe. Requested at reception to be moved was told id have to drive to another hotel. Explained I didnt book a different hotel and I expected to be moved to a clean room. Eventually after a long time wrangling with Paula the miserable receptionist we were moved. Both rooms were not clean nor the bathrooms Restaurant next day for breakfast- pastries burnt, bread stale and the eggs were under cooked and snotty. Contacted PI before leaving a review and got a response basically calling me a liar, but giving me a 'goodwill' half of first night payment refund. Whenever family visit from overseas they have used premier inn, not anymore. Zero customer service and really nasty dirty hotel. Unbelievably on our last trip we decided to try travelodge... half the price and clean!
• ChallengeSuffolk (10/5): Lovely staff - Great service lovely helpful staff particularly Jannine and Demi! They went above and beyond particularly as it was busy
• F7755CWstephens (10/5): Lovely staff. - The staff are a credit to the brand, it is rare these days to see that level of service and care. My thanks to all for a lovely stay.
• Stormcrow (10/5): Stacie the Star - My wife and I had never used this particular Premier Inn before, but as we were going to see a show at the Grimsby Auditorium, this Hotel being only 7 minutes drive away was ideal. Situated in a good location, with ample parking, we made our way to the Reception, where we were met by two members of the staff, the receptionist was polite, efficient and welcoming towards us. We had to eat as early as possible, and voiced our concerns to the two ladies, and the waitress, who we now know as Stacie, stated if we chose our menu, and let her know, she would pass it on to the kitchen staff. When we went into the restaurant, Stacie was behind the bar, and on recognising us, took us straight to a table, and within 10 mibutes or so of being there, are meals were served by Stacie. It was brilliant, and took the pressure of time off us. No complaints with the meals, cooked and exactly as we had ordered. We enjoyed our one night there, and the bed was very comfortable, the room, clean and tidy. We did think the two ladies, Receptionist and Stacie were really nice, and if this is how they treat all their customers, then I recommend that Premier Inns hang onto them, as they are the face of the company. So a big thankyou to you both.
• F7742EOjanep (10/5): Two night weekend stay. - We stayed two nights and we were very impressed with the hotel. It was our first time staying at this Premier inn; we have stayed in many around the country. I must say this is one of the best we have stayed in. The staff were extremely helpful and our room was spotless. Special thanks to Hazel in the restaurant who was extremely welcoming and professional in approach each morning. Our breakfasts were excellent. We ate in the restaurant one evening and the meal and cocktails were very good. We will certainly return. Thank you.
• Womble123 (10/5): Very happy with overall experience, cleanliness and general friendliness - We were very happy with the double room we had. Our other members of family had a family room. The cleanliness was very good, Tea and coffee making facilities were available in the room and more was easily obtained by reception. A clean shower, a TV with lots of channels, a hairdryer supplied also. Plenty of sockets for chargers and we had a sea view. Breakfast was included and it was good value. You could have as much as you wanted, as many times as you wanted. There was continental, fried, cereals , and bottomless tea, coffee, fruit juices. Everyone would find something to eat. Reception staff very attentive and polite Highly recommended.
• Y4180HRleanner (10/5): Highly recommend this hotel - I have been using Premier Inn Guildford for past 6 years since moving away. I always come back to visit friends and this is the only hotel I will use in the Surrey area. The staff are so friendly and helpful every single visit, they go above and beyond to make sure everything is catered for. Rooms are always big and clean. Great location with a 10/15 min walk into town centre. Will continue to stay at this hotel in my next upcoming trips.
• Nash-Yorkshire (2/5): Unprofessional breakfast lady - Lady at the breakfast this morning refused to allow me on a table and kept asking to provide her a receipt to prove I have paid for it. Told her twice that the room was booked with breakfast inclusive and I didn't pay for breakfast separately. Instead of contacting reception to see what was going on, she made me feel I was lying and she was so loud that everyone in the breakfast lobby was listening. During all this time, she didn't bother to ask for my name once. She told me to go back to reception. She made me embarrassed and feel i was lying. I told her my room was changed after initial booking and that may have caused the problem. This is when she finally bothered to ask my name and allowed on a table. But by then she had almost accused me of trying to eat their breakfast for free and she made sure that everyone in the hall listened what she was saying so loud. Very unprofessional, no courtesy and absolutely not welcoming. I travel quite a lot for work and often stay in hotels especially holiday inn and Premier Inn but never came across such a low mannered staff. She definitely needs more training as she wasn't trained enough to complete checks professionally and in a polite way. The breakfast was not bad and other reception staff were good and helpful.
• sarak649 (10/5): Perfect as expected - Qe have stayed in many Premier Inns and Great Yarmouth was exactly as expected. Spotlessly clean, friendly and efficient staff, amazing beds, first class from start to finish.
• 148maggim (6/5): Definitely not the room I booked. - Being disabled I booked, online, an accessible room with wet room for 3 nights. I was not impressed when I arrived to find that my booking had been changed to a single room on the first floor. My wheelchair does a lot of things but climb stairs it does not. Full credit to Janine for her amazing help in getting me a ground floor room at such short notice. The room was not ideal, bath not wet room, no grab rails, bed was way to high, and not enough room to manoeuvre my wheelchair but the staff were amazing, couldn’t have been more helpful. Many, many thanks to them for saving my stay.
• Dr_Waugh (8/5): Two night stay - I stayed for two nights when in the area for work. One night I ate in and one night I ate out. The meal in is reviewed under the BeafEater. The room was disappointingly on the first floor and had a semi car park view. I say semi as the roof of the BeafEater interrupted the car park view. The room was a good size and without the normal single bed, just a chair instead. It could have done with a suitcase rack. The room was a good temperature with working aircon. The sleep was good too. The bathroom was a modern shower only but the shower wasn’t bad. A soak in a bath would have been nice though. I’ve stayed here a few times over the years. I think I’ll try something new next time.
• tracylY938YZ (10/5): Weekend break - Just had a lovely weekend break and was delighted to be served once again by Jannine. This lady is very customer focused and is a credit to your hotel.
• Wanderer03470438711 (6/5): Satisfactory for an overnight stay - Stayed overnight as was working nearby. I would normally opt for a boutique hotel, but availability was limited. It was fine for an overnight stay, but definitely missed the homely touches and unique interiors you get with a boutique hotel.
• 975leonardt (10/5): Service perfection - Service is always top notch by jannine and even daryll coming out of the kitchen to make us feel welcome and double check everything is up to he’s very high standards. By far jannine and daryll are the two stand out workers
• X2415RNyvetted (10/5): Great Room, Great Staff - Lovely clean high quality room and with the nicest, most friendly staff across the board. they made my stay a very pleasant one!
• 988grahamv (10/5): myself and my partner enjoyed loads - we had a very nice 3 night stay which was most relaxing and enjoyable we will both be coming back next year and we will be staying for longer then just 3 nights
• macc1031 (10/5): Most amazing team - Stay for long periods of time through work and the staff are super friendly helpful and make my stay extremely welcoming and comfortable thank you so much your hard work doesn’t go unnoticed and is very much appreciated
• Freezer1800 (4/5): Not a room with a view - I booked this room as a stopover before making our way to Potters Resort Hopton-On-Sea. The accommodation itself is quite comfortable and accessible. The views from the room are not what you’d expect. It appears to be a dumping ground for the fair attraction next door. The Beefeater restaurant attracted to the hotel was very busy the night we went. The servers were very busy but did their best and were friendly.
• 49nicko (4/5): Great Yarmouth premier inn - Hotel was lovely however the Beefeater was a different story. Very Disappointing Experience Visited for Sunday lunch and was thoroughly disappointed. The food was poor quality and definitely not worth the money. Breakfast the next morning wasn’t any better — the cleanliness of the dining area was shocking. There was food on the floor, and we had to ask staff to clean it up. What’s worse, the hygiene practices were unacceptable. A waitress was cleaning tables, then handling dirty dishes without gloves, and immediately serving food to other guests. Absolutely disgusting and a serious health concern. Would not recommend.
• L1393VOsimonl (4/5): Poor - Food average for the price and Bar shuts at 10pm this is totally unacceptable when you are in the middle of know where and pay an a premium to be in the middle of a s hole.
• Travel54216324287 (6/5): Bad nights sleep! - One of the main problems we had during our stay was the heat in the room. The air con would only go down to 19, which was not cold enough for a good nights sleep. I did ask the question at Reception, but their reply was 'It only goes down to 19'! Nothing more. Don't forget the windows do not open! Our other gripe was the lack of storage. There was not one drawer in our room (220), and limited hanging space. We stayed for 4 nights, so had to live out of our suitcases.
• MarianaVsto (6/5): Excellent location, but cleaning needs improvement. - Excellent location, nice atmosphere, but room needed thorough cleaning, especially the carpet, around the coffee machine area and the bathroom.
• mikelB3451OX (4/5): Clean up ! - Comfortable bed, premier pluss room but cleanliness was an issue, room very grubby and dusty soaps where empty and soap was stagnant. Food in restaurant was ok.
• deniseandcolined2016 (10/5): A 5 star premier inn for others to take note of - Stayed at this premier inn back in July and i would like to say what a pleasant experience it was . Room was very good with a sea view and very quiet. Booked in for evening meal and breakfast and although they were very short of staff those that were there did there job really well. Evening meal was lovely and breakfast was also very good
• W4436DBthomasl (4/5): Cleanliness issue - Room/hotel looked modern with a great view. Unfortunately the room itself was not clean, with marks under the desk, on the wall, on the tea tray and mould in the shower.
• S3197ROdavidc (10/5): Excellent Hotel for a Short Break - First stay at this hotel and will stay here again when next in the area. Room excellent especially stunning shower and comfy bed. Great view of the sea from the room , which you do pay an extra £5 for, but worth it. Easy access to beach from hotel, which was great. Due to location there are not any restaurants within walking distance , therefore you either go to Beefeater in hotel , get a taxi or risk losing your free parking space. We decided to choose Beefeater meal deal. Evening meal was disappointing, breakfast was excellent. I cannot fault the hotel and would stay here again but perhaps Premier Inn should give more alternatives for customers, e,g, list of takeaways/restaurants close to hotel , than Beefeater as the evening meal was the only thing that let down our stay.
• Seaside33268515001 (6/5): Grimsby Without Fish & Chips = Grim. - Grimsby is synonymous with fish, and has the National Fishing Heritage Centre. But we couldn't get Fish & Chips at the Premier Inn because the fat fryer was broken and awaiting replacement! Room prices varied dramatically from £50 our first night to £150 for the third night. Friendly, but overworked, staff. Ample parking, even for our motorhome (going for repairs nearby).
• johnsE7756NO (10/5): Very Good Experience. - Excellent stop off. After a nine hour journey I needed a refreshing shower and it didn't disappoint. Decent room with heaters that were easily adjustable. The attached restaurant was lovely and was open until 10pm. The food was ok but Janine who served us was a breath of fresh air. What a lovely lady. Went out of her way to make us feel welcome.
• Excursion64174160722 (10/5): Lovely place - First class food and place and staff are very friendly jannine all way’s asking if I am ok shower are hot and clean it’s like been on holiday
• Sightsee776623 (10/5): VIP experience, everyone should treat themselves - I had star treatment. I wish I'd stayed longer. Top service and quality of hotel, location, room was very high standard. As a solo attendee it was also great to feel safe.
• sharonbI2086WL (4/5): Won't be rushing for a return visit - We had premier room with sea view for 4 nights. Room was good and sea view was lovely to have but obviously paid extra for that. We paid in advance for meal deals with the attached Beefeater which includes dinner and breakfast. Definitely got the impression you are second class diners if you have the meal deal so avoid unless no other option.
• jayjandu (10/5): Excellent Service - Staff were very friendly and welcoming Janine in the restaurant was lovely and gave recommendations on where to go, very bubbly, helpful and friendly lady Would definitely come here again, staff at breakfast were also lovely, my husband said it’s one of the best breakfasts he has had (he works away often - so has lots of breakfasts) Would recommend and return
• 576deanp (10/5): Visiting family. - We stayed here for four days all the way from Bolton to see elderly members of the family. Can I just say how amazing all the staff were with us knowing that we had three family members of which were very elderly. We had evening meals every night of which we enjoyed, and Matt was brilliant.
• Dinnerboys (8/5): Good breakfast and friendly service - Amazing service from Vicki B for Breakfast. Now Premier Inn have taken over the pub/restaurant it's noticeable how fewer staff are serving customers. This leaves servers such as Vicki having to manage a busy restaurant on her own
• B3069ADedithd (4/5): Unhappy - I returned as we had a really good experience 2 years ago. I am disabled so need an accessible room, so an accessible room was asked for. The room was not that way. Thankfully I did not need my wheelchair as I would not have been able to get around the room as there was no room to move I was nearly able to use my walker. The bathroom had a narrow bath with a shower and curtain, no anti slip mats. I felt very unsafe.
• S796URellenh (10/5): Amazing stay - Highly recommend staying at this premier inn we loved our stay perfect location for the beach, Great Yarmouth pleasure beach staff are brilliant
• lynnep324 (2/5): AVOID - AVOID room smelt damp and bedding was damp literally walked in and out and asked for a refund on the plus side cannot fault the lady on reception . Checked in to a Travel Lodge it was cheaper and 100% better lesson learnt never again will I stay at a Premier Inn
• ashleysG3554EM (2/5): Not happy - I asked a desabled access bathroom but got a bath, and I fell a few times in a lot of pain not happy, and the cost was ridiculous
• sagsSouthWales (8/5): Perfect for our trip - Great location, easy parking although most spaces are a little way from reception, friendly reception staff, Premier Plus rooms very well appointed.
• carolinesN7983IB (8/5): Good stay - The hotel and room was spot on couldn't fault but there was not enough cups but we managed the breakfast wasn't the best so I wouldn't order that but I would stay in the premier inn
• ruthgY1544ZC (8/5): Being flexible when able to - I was with my elderly mother for a family wedding and due to miscommunication, I had to extend our visit so had 2 bookings for accessible room, first half with lowered bath and original later booking wet room which is what i wanted. The wet room had become available when we checked in, so the receptionist changed the booking, so we were in the same room throughout the stay with a wet room
• natalieclaira (10/5): Will continue to visit - A good stay just outside of central Guildford, comfortable beds, easy parking, good breakfast. Will come again. Thanks!
• 949mauricer (10/5): Perfect base for exploring NT properties - This hotel was perfect for our visits to nearby National Trust properties. Our overnight stay was very comfortable - the room and ensuite were clean, well-maintained and cozy. The members of staff were exceptionally friendly and helpful, offering detailed advice and recommendations on where to eat, how to get to the town centre and which sights were worth visiting. We had a wonderful time and are already looking forward to returning.
• Mbhatia174 (8/5): Nice stay except for... - Comfortable room but sadly dirty underwear from previous occupants of our room was left. All reception did was apologise and said they'll tell housekeeping.
• Lindyann2013 (8/5): One night stay - We booked here while we were at a conference in Woking, staff were friendly, we had a premier plus room, the room was really quiet, the air con worked and was very welcome as we travelled here on the hottest day of the year so far. Plenty of parking and a beefeater right next door.
• Geraldine57307 (10/5): Fabulous - From check in to departure we had a wonderful stay. Down to see family. Dory checked us in and we had the most wonderful quiet room. Hottest day of the year, we were cool as cucumbers. As a birthday treat for my husband we had treats in the room. A really special touch by a friendly team. My only downturn was the service in the beefeater which was by no means the hotels fault. Loved our stay. Be back in September and a massive shout out to Dory and team. They are your amazing assets. Thank you to all the team xxx
• Ambassador249011 (10/5): Friendly front desk staff - The hotel exceeded my expectations. Dory at the front desk was exceptionally friendly. A smile to welcome me after a long day. She booked me and arranged a table at the restaurant next door. The room and bathroom was very clean. The restaurant menu on the desk to Peru with a cup of coffee before heading down to eat. I had a good night sleep in the comfortable bed ready for the day ahead. I would definitely stay there again.
• AlexW2371 (10/5): Kindest receptionist ever! - Kindest, friendliest receptionist ever greeted me last night. After I realised that I had forgotten my phone charging lead and my phone was dead she lent me one! Amazing service. Thanks so much. I think her name was Claire but I was a little tipsy after returning from the IOW Festival so apologies if I have your name wrong. Slept for 10 hours straight on extremely comfy mattress. Needed it after a festival. Lovely shower this morning so I feel like a girl again.
• blackies11 (6/5): Dirty bar area and disappointing breakfast. Noisy traffic. - Almost the worst Premier Inn (PI) we have stayed in. Despite a very warm welcome from reception, we could immediately tell this Premier Inn was tired. Our room was standard PI, but somehow it felt dirty and dingy with dirty net curtains. Bed was clean but pillows were like rocks. The water didn't drain from the sink which was annoying us trying to use between two people getting ready. This PI is on a dual carriage way and so expect heavy traffic noise if you need your window open when the room get stuffy. Bring earplugs. The bar was quite a shock with the smell of dirty carpets and upholstery. Filty chairs and it all needs to be professionally cleaned. We had to sit outside due to the smell. The famous Premier Inn breakfast was also a big disappointment with rubber fried eggs cooked with no care at all, dried up mushrooms which I was told 'were fresh out of the oven', tomatoes not cooked enough so they were hard and bacon cooked in a lump so it was difficult to separate and self serve. The male chef was surley and the female waitress looked very unhappy. We only ate there once in a 3 night stay and we drank elsewhere, too. We wouldn't stay here again and we wouldn't recommend this Premier Inn unfortunately, not unless it all undergoes a good clean and a chef who takes pride in the breakfasts.

Photos