Premier Inn Lisburn

Location: 136-144 Hillsborough Road,County Antrim,Lisburn, Lisburn, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• Tanjin (10/5): - Excellent, always recommend Premier inn, the lady in front reception welcomed us with a smile
• Jenny (10/5): - Stayed the 8th December, all staff friendly and fantastic. Room clean and warm. Great stay credit to the staff.
• ReinhardtDeb (10/5): Overall a very relaxing, comfortable stay. - Great location, very comfortable beds, rooms, had everything you'd need, very friendly & helpful staff, great breakfast
• R652NEscottb (2/5): So bad - Bad food. Please don’t say in this hotel. The staff is okay you’re only 10 minutes away from Belfast City. The rooms are lovely
• U8601IDnicolag (10/5): Peace perfect peace - Had a great time. I love the deep bath and the soothing purple bathroom light. I even got a WOW left in my room. Comfortable bed and a 12 pm checkout is a bonus.
• alicebY6977NP (4/5): Don't stay if you can avoid it - One of the worst hotel experiences I've had. The place seems to be purposely understaffed for some reason? 2 nights in a row people were waiting over an hour for food. One of the mornings there was no hot breakfast. I felt so sorry for the staff - there didn't seem to be any management there
• michaelcT8685GN (10/5): I needed some help with a work related issue. They were both very friendly and p They provided very helpful assistance. - Excellent service from Natalie and Elina on the front desk. Very helpfully they went above and beyond to assist with a business related admin challenge I was having.
• maureenk487 (2/5): Rubbish food service - 1. Dinner wait for food was dreadful although it was explained there would be a bit if a waiting time I explained that I needed to leave in 45 mins to go to a meeting told should not be a problem. Dessert never arrived on time and I had to leave it. fish and chips on the menu NOT AVAILABLE. BREAKFADT WORST EVER IN ANY PREMIER INN. Booked in for a cooked breakfast after q hour never arrived so we told staff to cancel as we could wait no longer. This happened to another lady at table beside us. Also heard from someone who actually managed to get a cooked breakfast the egg was like rubber. Could not get a coffee out of the machine. Told to speak to reception. Went there a maintenance man was there who took a note of our issue. PREMIER INN WHY DID YOU BGO TO THE EXPENSE OF PUTTING UP THIS HOTEL WHEN YOU TREAT YOUR CUSTOMERS IN THIS WAY. FOOD SERBICE HERE IS TOTAL RUBBISH
• K537IDalexy (10/5): Awesome staff - Very friendly and attentive staff. Check in was fast and efficient. Room was spotless. Dinner and breakfast was great.
• bridieandj (10/5): Lovely hotel - Lovely clean and well decorated hotel comfortable bed and great shower easy free parking reasonable price Central location easy to locate friendly staff overall a great experience spacious rooms
• juliewP3100ON (8/5): Halloween stay - We had a little halloween night here. Room was lovely no complaints there breakfast however different story. Continental side fine cooked breakfast orders took and waiting half an hour before it arrived at table. Bacon was hard and overcooked as if it had been sitting about. Would stay again but think wouldn't book breakfast
• John (8/5): - All the staff were friendly. The room was clean and in good condition. There was ample free parking (you just need to give your vehicle reg to staff when checking in). A member of my party has food allergies and we were all impressed that we were asked unprompted by the server both days as soon as we were greeted for breakfast and provided with a list of allergens. As with other reviews the breakfast is an issue. If you stick to continental there is a decent selection of cereals/pastries/fruit etc available to help yourself to. The cooked breakfast needs to be ordered. On Friday this took about 45 mins to arrive and the sausages and bacon were overcooked to the point of being barely edible. Saturday morning we were advised as we were seated that there were about 9 tables ahead of us so if we wanted hot food we'd be waiting around an hour. Looking at other tables the food seemed much better but we were looking to get on the road so stuck to the continental. On the first afternoon we noticed signs on the doors that due to unforseen circumstances the restaurant wasn't going to be open for the weekend. We were eating off-site that day anyway so it didn't affect us. Overall a clean hotel with friendly staff and plenty of parking. It's close to shops and has easy access to the motorway at a good price. The restaurant closure was unfortunate but there are other places to eat nearby. Just be prepared to wait if you want a cooked breakfast
• eileenmontgomery (10/5): Friendly, comfortable hotel - The staff here make you feel welcome, the hotel and rooms are clean and comfortable. We had an evening meal which was great the smothered chicken was to die for. I would highly recommend this hotel.
• George J (10/5): - It was fantastic service was over the top!!
• georginahJ132HE (10/5): Very relaxing and comfortable. - We took a weekend break in lisburn and stopped at the Premier Inn. All the staff were so friendly and helpful from start to finish. But a special mention for Olivia, who was so nice with a very helpful and naturally friendly approach to both of us and any customer we have seen her with.
• 825sergiuu (10/5): Brilliant hotel - I am currently staying here for 3 months. This place is lovely. I would like to highlight Steve. He is brilliant and accommodating. With special shoutout to Olivia, Kerri and Susanne. It is very careful with clients needs. Love this hotel!!
• Wanderer49077047076 (10/5): Excellent - All the staff are very friendly and the rooms are very clean it nice to come back from a hard day's graft and and have a pint with friendly staff
• darrencN9813HY (10/5): As good as it gets when working away - All round excellent experience. Staff very helpful and welcoming. Good beer and food, great place to relax and unwind after work, especially with a pint of rockshore 🍻
• paulfJ8579FY (10/5): Best hotel ever - Stayed here a few times, absolutely brilliant staff Olivia, Jane, kerri and penny can not do enough. Thank you for your hospitality. Best hotel ever.
• 904jf (10/5): Olivia is fabulous - We stayed at the Lisburn Premier Inn in October. We had a fantastic experience. With a brilliant welcoming from the moment we stepped through the door. The service in the restaurant and bar was amazing. Special shout out to Olivia, Elina and Kerri. Looking forward to returning in April.
• Quest04184725249 (8/5): Weekend away with my son - I arrived 1 hr before my 3pm check in,, and was told if I wanted to go into my room I would have to pay £15 charge,,, I thought this was ridiculous as my room was obviously ready,, other than that room was great, small dining area was fine as it wasn't very busy but could be quite hectic in peak season, breakfast was good,, freshly cooked and plenty of choice,, again parking wasn't an issue for us as hotel wasn't full,, staff were friendly,, location was fine,, overall I would book another premier inn,,
• iansW9570QE (10/5): Nice location with good walks on the River Lagan - Have stayed here several times now and always receive a warm welcome from the staff who we've got to know quite well.The hotel is situated on the outskirts of Lisburn with a decent sized carpark and is only about fifteen minutes walk away from the large Sprucefield retail park .The hotel has got air conditioning but has the added advantage of opening windows which is good as we like breathing in natural air when asleep. At the back of the hotel is the River Lagan which is tree lined and offers some good walks into Lisburn and beyond in peace and quiet compared to the very busy Hillsborough road outside the hotel.
• 2008U (10/5): Good value Weekend break - We were a large group who had pre booked 10 rooms. A bit chaotic at check-in as there was a computer glitch but the receptionist was very calm and apologetic. Nice comfortable rooms, some had a bath as well as a shower. Endless supply of tea/coffee at reception. Fresh milk available on request. Note rooms not cleaned daily and towels not changed unless requested The staff were all lovely and very helpful organising taxis, recommending pubs and eateries Great value if you book well in advance. Near a massive M&S, Costa coffee and bus stop which takes you into Belfast central station. We would return.
• Y6894DIstepheng (10/5): £10.99 Breakfast at Lisburn Premier Inn. - I didn't stay, I just called in for Breakfast. The Breakfast was great, full range of different breads, cereals, fruit drinks, different kinds of teas, then as much fried breakfast as you want. The staff on duty were really friendly too, listening to the stories of the guys who where over on business by themselves, how they had just made the ferry and so on. The atmosphere was calm and friendly just like you would want in when your just waking up. I give it 5 stars or green circles, whatever.
• stevecS51CI (6/5): Nice clean hotel, but housekeeping unreliable - Hotel Room (5/5) We went for a Premier Plus room, which we were very pleased with. This was clean & the room was very quiet, & overall we had an enjoyable week in Northern Ireland. Restaurant (4/5) We have read some negative comments in regard to the restaurant, kitchen issues & slow service. We went to your restaurant twice & were overall happy with the service & food provided. Housekeeping (1/5) We were staying for a week in a Premier Plus room & asked that each day housekeeping would come in to clean & replenish the bottled water, coffee & tea & chocolates. But apart from the first day, this never happened. Each day we would come back & have to go down to reception to ask for items for the room. It states that we would need to request housekeeping the day before, but we were assured a few times during our stay that they had made a note & the room would be cleaned. Twice during our week, I recall the person on reception noted that we were the couple staying for a week & asking for the room to be cleaned & replenished daily, so it is not that this was not known by staff. And at least twice I checked with the person on reception that housekeeping would be in each day for the rest of our stay, & each time they made a note on the system, assuring us that it would be done. One day whilst leaving, we even asked the lady doing housekeeping that our room was to be cleaned & replenished & she said if we had requested then we would be on the list. When we returned later, it had not been done again. Reception Staff (4/5) Each staff member on the reception desk was polite & helpful. And each time I went down to complain that housekeeping had not been to do our room, they were very apologetic & made sure that we had the items replenished in our room. The only reason I have only given 4/5 is that somehow our request for housekeeping was possibly not passed on to them. So overall, we enjoyed our week in Lisburn & if we came back to the area we would consider using this Premier Inn again, but will just make sure our room was replenished daily.
• machinmad (6/5): Just okay ... - The place looks like Starlag 13 as you drive in, because the adjoining restaurant is boarded-up and fenced off. Check-in took a while. Our room was pretty standard PI, so no issues there. The receptionist suggested we go to the local pub, rather than eat at the PI. The food there was plain, but good value for money. Get a room facing the car park; rooms on the opposite side suffer from the motorway noise all night long. We secured a good rate, so a good valued stay.
• Roving23457218306 (10/5): Tarbock Premier Inn - The girls at reception were very helpful and friendly. Good clean facilities on site. I had a restful and peaceful night.
• J766LOdawnr (10/5): Family visit - We were visiting Family in Huyton. We booked online. Arrived about 7pm. We were greeted with a smile. Room was immaculate, as was the bathroom, WiFi was easy to access & very good. Bed was so comfortable & there was extra pillows provided. Went for breakfast in the morning, it is small but spotlessly clean & all you want for continental and traditional English. Chef was a good one & staff amazing. Julie * Jenny were great. We will definitely be back
• Éadaoin (10/5): - The receptionist who was working was extremely kind and welcoming. Would stay again because of him alone!
• peterkS3600MO (4/5): Book somewhere else - The main restaurant was closed and the site looked derelict on arrival. I thought I'd come to the wrong place. The 'interim' restaurant was small and not well-equipped with a limited menu which was largely oven-baked food. There was no warning of this when booking and the meal deal prices were the same as the standard offer for better service in other Premier Inns. Generally Premier Inn is good and great value for money. This wasn't. Book another location if you possibly can.
• L1687MNraya (6/5): Not as expected - Normal restaurant/bar closed the kids playground was also closed. The alternative set up was ok but we would have booked elsewhere if I was aware of the changes to the normal premier inn set up. Staff where great, premier inn should be thankful for their efforts manning the kitchen and reception at the same time.
• Anthony (10/5): - Liana at the front desk was a joy, very helpful. Enjoyed our stay!
• jennifereD7039JB (2/5): Would not recommend this hotel - Poor stay. The driveway and outside of the hotel is not very welcoming next to an empty/boarded up pub. Staff were friendly and the room was fine. However on the last night of the stay the lights started flickering then the fire alarm went off and we were evacuated outside where fire trucks and the gas board turned up to try and find the issue. We were stuck outside for almost 2 hours then told there was no guarantee of getting back in that night so to find somewhere else. There was no offer to transfer to another hotel. I managed to find another premier inn but this was more expensive. The manager at the hotel told me i would get a refund from the hotel processed straightaway but 2 days later nothing so i had to resort to a call to national customer service to get this sorted. Thankfully they were very helpful and got the refund processed but i would not return to this hotel again.
• W5597EUkenm (8/5): Ideal - Everything you want really for a budget hotel. Was only there overnight but room was good, clean and comfy. Staff very plesant.
• Benedict (8/5): - Lovely room. Very well equipped. convenient to the town and shopping centre. Lots of free parking.
• mummywilliamson (10/5): weekend away - We had a lovely stay, the staff were very friendly and helpful and everything was very clean. The meal deal was extremely good value. Thank you
• KennyfromLancashire (6/5): Premier Inn restaurant no better than a cafe - The restaurant facility was a small room and a tad cramped, however that was not the disappointment. Menu choice abysmal Choice of 3 small plates/starters - chip, tacos, chicken Choice of 6 mains, 2 different pizzas, 2 curries, fish/chips, pasta Choice of 3 deserts, chocolate brownie, ice cream, fruit salad Premier Inn what the hell has happened. Suffice to say Tarbock is great for a sleep but order a take away.
• karenbN9929SV (10/5): Disappointing breakfast - We stayed as visiting Liverpool for a event great friendly staff clean and tidy hotel shame about the breakfast The English breakfast was cold the bread that was provided for tasting was hard as nails and the worse thing is I’m lactose intolerant and I was asked if I have any allergies but the lactose free milk couldn’t be provided only soya milk which unfortunately I don’t like I understand you can’t cater for all needs but one choice is not good in the 21 century Due to this I couldn’t have cereal or a hot drink and my breakfast was cold I had to wait 15 min for my vegetarian sausage and by this point I had eaten everything else Very disappointed
• Coastal47314451840 (2/5): The Inn that was far from being Premier - The general condition of this hotel is very poor. Very dated. The extract fan didn't work great in the bathroom, meaning it was a very damp and very smelly bathroom with black mould on the tiles round the shower and all over the ceiling and walls. The manager did send the cleaners in to "wipe the ceiling" during our stay, but the mould certainly wasn't gone, and nor was the bad, damp smell. The pull out bed my son slept on had really seen better days, being very lumpy, uncomfortable and noisy to sleep on. The WiFi was very, very poor. The result of which meant that the smart tv you've spent money on, didn't work. The picture and sound was absolutely atrocious, unwatchable. Overall, this hotel was not somewhere pleasant to unwind after a long day and fell so far short of the usual great Premier Inn standards, and needs some much needed tlc.
• mattc0 (10/5): Great Hotel Stay. - Excellent as usual, such friendly staff, everyone is so focussed on making sure your experience is the best possible one. It is very easy to book in the first place online and the rooms are always the high standard we have become accustomed to. The Breakfasts were excellent and we stayed in for an evening meal which was very good too. Thanks for such a pleasant stay.
• Caroline-CLP351 (4/5): Nice staff shame about the rooms - I stayed here one night on business, at checking my colleagues and I were asked to state our nationality. This was a little surprising as I’ve never been asked it before. But have learnt this relates to the legal obligation under the Immigration (Hotel Records) Order 1972. The staff were all lovely, however the rooms are very in need of a refresh. I had to request an alternative room as the first one given smelt of smoke, thankfully this was addressed promptly and I was given another room. This second room however was not the best as the bathroom had what appeared to be mould in the grout and the complimentary soap dispensers were visibly dirty with a collection of limescale and in need of replacement. Privacy was also an issue as I couldn’t open the curtains as the room faced a main road where there was lots of traffic in the morning. There was a standard breakfast offering in the morning but for an evening meal it was extremely limited with no real heathy options and only tinned wine.
• PipYork (10/5): Lovely, warm welcome. - Stayed here on my way to Yorkshire and needed a bed for the night. Location on the edge of a business park. Ignore the now defunct Brewer’s Fayre as you approach - very depressing. The Premier Inn itself was clean, cosy and comfortable and the staff were all outstandingly welcoming, friendly and cheerful. They couldn’t do enough to help. The evening meal was tasty and although a limited selection, it did the job. Next morning’s breakfast was a normal Premier Inn breakfast served by friendly staff. They new Studio - restaurant has been well thought out and I was impressed. As an overnight stop, I couldn’t fault my stay. Thank you.
• N7122URrichardc (10/5): Best Premier Inn - An excellent Premier Inn that still maintains the standards of Premier Inn in years gone by. Clean and tidy with the friendliest team. Shame that the Brewers Fayre attached has been closed down but still a warm and pleasant place to come and stay.
• estherh692 (10/5): Fantastic - The mattress was absolutely gorgeous best 2 nights sleep I've ever had would love it at home. Hotel location was perfect 10 minutes away from our friends homes. Food was fantastic and ample choice for cooked and continental choices. Staff were very friendly and couldn't do enough for you. Everywhere was very clean and spotless. Loved the little restaurant that has been added. Perfect stay and will definitely be back Very reasonably priced
• YorkshireStephenS (2/5): Premier Inn ? - Never Again - We have stayed in Premier Inn's many times both in the UK and overseas but this was far and away the worst hotel experience we have ever had. It is very doubtful that we will stay at Premier Inn again after this experience and learning about the Brewers Fayre / Beefeater restaurants being sold off to the likes of McDonalds and replaced with garbage. Food choices very limited, food of very poor quality (how can you de-hydrate baked beans ??)
• P4686DEhannahl (10/5): Staff - Staff are outstanding Very lovely and very helpful Stayed here as housing put me here homeless and I can’t fault this team of staff atall! Would like to say thank you for a lovely stay House keeping staff also very lovely an down to earth very helpful
• drago_o543 (10/5): An unexpectedly pleasant surprise! + Parking - The pillows were fluffy, the bed had just the right amount of spring to it, there was adequate space for a double room, and most importantly everything was CLEAN. The restaurant meal deal is a real bargain, and the quality and quantity was surprisingly good for a hotel. Lisa and Isabela were warm and professional and made me feel like I was a regular my whole life, returning again to my usual, although it was my first visit. Their restaurant booking system seemed to take WAY to long (someone should look into streamlining that stuff guys, c'mon), but between a bit of banter and some questions about my day, Lisa managed to make it look like nothing, despite the fact that I was aware she was up to her neck in helping the restaurant sort out their busy dinner period. Although I witnessed some guests being really self-entitled and nasty about their meals, Isabela never let that get to her, and by the time she came to my table, she was smiling again, recommending me wines to go with my main course. If every Premier Inn experience was like this one, I wouldn't want to hear of other lodging options.

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