Premier Inn Newcastle Airport - South

Location: Callerton Lane Ends,Woolsington,Newcastle upon Tyne,Tyne & Wear, Newcastle upon Tyne, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 302terryx (2/5): a lovely stay but need some attention out side - parking was a bit expensive the front of hotel needed a good clean the room with a super view was spoilt with stain on carpet
• doodah1977 (8/5): Good price - Very nice hotel, the couple in front of me were having trouble with their credit card at check in so I used the self check in machine which was easy enough. Nice bar but don’t be fooled by ‘happy hour’ prices, if there’s four of you, it’s cheaper to buy four pints. Rooms were nice with comfy beds and decent bathrooms. I feel that the breakfast let them down, it wasn’t particularly great.
• GiraffeJu (10/5): Welcoming from the start - Spacious room and really comfy bed! We had such a lovely experience during our recent stay, all thanks to Pete. He honestly couldn’t do enough for me and my partner. From the moment we arrived, he was incredibly welcoming, attentive, and genuinely kind. After a really difficult day, his warmth and helpfulness completely lifted my spirits. It’s rare to meet someone who goes above and beyond with such ease, but Pete truly did. Premier Inn are very lucky to have him!
• Suemummy (10/5): Always welcoming - This is currently my favourite hotel in the area. Lovely and peaceful with all you need. Prem plus room have the addition of air con. Plenty of parking and newly opened restaurant close by (not part of the hotel chain) The hotel is always clean and so comfortable with all you need if away on business but the main thing about this place is the staff. They are always so friendly and welcoming with Fridah always remembering me and making my stay that little bit special and nothing is too much trouble. She’s amazing. The whole team here needs to be recognised for the amazing service they deliver. I will be back very soon.
• callummN4014GC (10/5): Home away from home - I’ve been staying in Newquay sea front on an off for around 6 months now and had nothing but great experiences, danni and Rachel always being as welcoming and accommodating as they are always makes my stay a pleasure, the both go above and beyond to make sure I have the best stay
• P5425DAjenniferh (10/5): Friendly Staff and Great Location - We have just arrived to a superb warm welcome from Rachel and Danni. Our room is very comfortable and location is perfect for a short walk into the centre of town with some beautiful views.
• 874danew (10/5): Excellent service from Danni and Rachel - I have just stayed and the customer service by Danni and Rachel was first class, from checking me in to serving, they are personable and very friendly. I’ll definitely be coming back and will stay here just for the service that I’ve received.
• JadeW1157 (10/5): Hard working staff - We visited the Newquay branch not too long ago, I have to say they were very short staffed however there was one gentleman that seemed to be manning a lot on his own, Pete I’m pretty sure he was called, absolutely lonely man, polite and nothing was too much for us & our small children. Wish we could have given him a tip for his help. Definitely needs an award or something for how well he handled it all. Would recommend this branch of premier in as staff go above & beyond and we were nothing short of pleased.
• leebY5063VK (10/5): Trudy is a angel ❤️ - We usually ask our company to book this hotel for its location but this time what has made this stay so good is the staff. particularly trudy She has been so kind and cheerful. She has made me so at home and is a credit to your company’s hospitality. Thank you for a nice relaxing stay and thank you Trudy for making my stay that much better!
• 783bb1 (4/5): Music Complaints - The hotel is very very basic with a desperate refurbishment needed. The staff were friendly and welcoming. However this is a very very basic place to stay, I’m glad we only had booked it just for a place to sleep as I wouldn’t have liked to stay more than one night. I was very disappointed with the music blaring out at 8 in the morning from what I was presuming coming from the breakfast hall. So not much of a lie in.
• Q2777GRmartinw (10/5): New menu excellent service - Rachel was friendly and professional. It was just her and the chef on, but they were over everything and no one was kept waiting Love the new menu items.
• L2575DJmichaelf (10/5): Short break in Newquay - Friendly, helpful and attentive staff (Rach). Accommodation was to the usual high standard. Would recommend this hotel to others.
• 176gurleeng (8/5): Wonderful stay but expensive parking - Really enjoyed our stay. Our room was perfect and was so clean. We had a cleaner, Loretta, who did a fantastic job. The whole team here is really accommodating. However just a warning to those bringing you car, the car park is £15 a day additional. But the staff were really kind to tell us where we could park our car really close for free or for much cheaper.
• daniellerJ8452GM (10/5): Great - Had a lovely experience here. Rooms were immaculate and staff were very friendly. Whole experience was great, will definitely be coming back.
• gavincJ6752LT (10/5): Very good stay - I stayed here recently and found all of the staff, especially Katie, very accommodating and friendly although I did have a bit of difficulty understanding her strong Welsh accent. The chef (Sandie) was extremely understanding about my dietary requirements and the breakfasts were very good.
• Destination216366 (10/5): Time away - We had a great visit for a spur of the moment night away- Pete was on duty on the Sunday morning and he gave us fantastic service and we cannot thank him enough for making our stay so enjoyable!
• JohnB5381 (2/5): No warning of restaurant closed until arrival! - I booked this accommodation in Nov 2024, as we attend an annual function. On booking I rec'd email confirming room and x2 breakfast. Arrived just prior to book-in time and was informed that this location not longer provides meals from next door!! I rec'd no emails to inform me of this. If I had I would have cancelled my booking. We were planning to have a late lunch on arrival and were looking forward to a late breakfast Sunday morning due to midday check out. Staff informed me I could drive to another location to have food!! Where was the email informing me that the terms of my stay (contract) had changed?
• kellysY6845GU (10/5): Clean , staff friendly - I spent my birthday at the premier Inn there was alot of us we all a fab experience rooms were clean the staff super friendly nothing was to much trouble. The lovely lady on reception called Rache took lots of photos for us and even hand delivered a birthday card and fudge up to my room. Thank you Rache for making our stay memorable.
• stevengR2063XX (10/5): Being looked after very well by the hotel staff, while having food, when working away by myself. - Danni & Rach both looked after me with food and drinks while I’m here by myself. I’ve had a lovely weekend while working away.
• olebainbridge (10/5): Hotel stay - I had such a lovely time during my stay. The room was spotless, comfortable, and had everything I needed for a relaxing break. The bed was super comfy, and I slept so well with the sound of the sea nearby. The staff were friendly and welcoming from the moment I arrived — especially Danni, who went above and beyond to make sure everything was perfect. The location couldn’t be better, just a short walk from the beach and local shops. I’d definitely stay here again and highly recommend it to anyone visiting Newquay!
• T203UTpaulm (10/5): ⭐️⭐️⭐️⭐️⭐️ Outstanding Stay – Thanks to Danni and Rachel! - I had a brilliant stay at the Premier Inn and wanted to give special recognition to Danni and Rachel. From the moment I arrived, they were both so welcoming and friendly, creating a really positive atmosphere. They went out of their way to make sure everything was just right and were always happy to help with anything I needed. It’s clear they both take great pride in their work and genuinely care about their guests. Their kindness and professionalism made my stay feel extra special. Danni and Rachel are a real asset to the team — thank you both for such a great experience! ⸻ Would you like me to make it sound a bit more casual (as if you’re writing it for Google Reviews) or more polished (like for an email to Premier Inn head office)?
• sallymP3973DR (10/5): Fabulous gem of a Premier Inn - Stay here frequently & book the premier plus rooms. Large rooms beautifully refurbished & spotlessly clean, great decor, smart glamorous bathroom. Love the window which opens as well as well as the air con. Beautiful views over countryside. Bed always really comfortable & fridge so useful for our long stays & table & chairs good for dining. Location fab, near to town but great road access. Parking free which is excellent. Last but not least, the great staff who are always so friendly, helpful & polite, shout out to Frida & James. Just top notch.
• susannehG5160SF (10/5): Premier inn newquay - Great location, really close to town centre and various bars and restaurants. Front of house Rachel was brilliant but, quite honestly, all the staff were great. Definitely will stay there again
• sophiamD6751DL (10/5): Lovely stay! - Had a lovely stay here! The breakfast was great and rooms very clean! Everything we needed for our stay in Newquay and the location was perfect! Racheal was fantastic! Thank you! We shall be back soon!
• mqp2025 (10/5): Love my experience here - It’s my first time here. Staff were very helpful especially Rach and Danni. The view is amazing and a great location so close to the sea (which I loved!) A lovely place for rest and a peaceful place.
• I4628HAscottc (6/5): Room too hot in November - Stopped here the night before an early morning flight. Quiet and close to airport. But why was the room so warm? It's November there's no excuse for a room so hot with a thick duvet that makes sleeping difficult.
• T3306UImattheww (6/5): Needs refurbishment - Ok if you are using the the airport maybe, stayed here a lot in the 2000s and it does appear to have been updated since, rooms are old fashioned and in need of a refurbishment. The breakfast in the pub next door wasn’t great. Booked for two night but decided against the second night. While I have good memories of staying here as kids with parents visiting family I wouldn’t stay again
• exercisejunkey (10/5): Excellent value for money. - Firstly l want to thank Shona the receptionist who had endless patience and lent me a screwdriver to fix my case. I has a big double room. Really clean and a lovely hot shower. Book through holiday extras. Only issue no lift so struggled with my case but another guest helped.
• lichst (2/5): WORST EXPERIENCE EVER! - It was beyond terrible!! I would avoid this hotel at any cost and would given it a lower score if that were possible. We arrived and were told to make sure that we closed the bathroom door when having a shower because it would set off the fire alarm. If that wasn’t an indication to leave there and then, I don’t know what was. We were allocated a room away from the main building so we had to walk to our room, around the pub, which was quite lively, and in the dark because the path and steps were poorly lit. On entering the building to the side of the pub, my suspicion’s were confirmed. The place was unclean and in need of a serious refit. Unfortunately for us, it didn’t end there. On entering the room there were cobwebs all over including on the ceiling. These cobwebs were housing two very big spiders which had clearly been there for some considerable time. My daughter is petrified of spiders so she didn’t even want to sleep in the bed and I had the task of removing them. The saga continued when we realised that there was no heating. I rang reception and was told that I could come and collect a portable heater because they couldn’t relocate us as the hotel was full. I didn't realise that the heater was a full radiator and proved extremely difficult to carry it all the way from the main building and up stairs due to its size and weight. On getting our things ready for the morning (we had a very early flight), we realised how filthy the room actually was. There were numerous cobwebs everywhere, dust sitting all over the walls, that had clearly been there for some time and thick grime on the skirting boards. The hairdryer was in the most ridiculous place, with no mirror anywhere near and the only mirror had no socket anywhere close to be able to get ready in the morning. Unfortunately, when we went to bed, all we could hear was the noise and shouting from the pub. We could hear the metro, cars and even the conversations from downstairs. There was a huge flood light outside the window, which shone into the room so you can imagine how much sleep we had - very little. It was only when we woke in the morning that we realised that we had no hot water from the shower. In addition to that, the tap water was dangerously hot. I fed my complaint back to Premier Inn and they didn’t even have the courtesy of writing to me. Instead, they refunded me £37 from the £78 which I paid, which I believe to be unreasonable due to the lack of basic amenities. My daughter had recently paid less to stay in hostels that had better amenities and were cleaner than the room we were in. I think the sheer lack of customer service by Whitbread is completely unacceptable. The trip was a very short birthday treat for me and my daughter after a very stressful year and we couldn’t even get ready in the morning before leaving. Surely, that’s a basic expectation when staying in any hotel? If I'm being honest, it put quite a dampener on the start of our trip and if we hadn’t been catching a flight very early the next day, I would have left immediately. The sad thing is, my family and I stay in Premier Inns all the time and they could check this historically. I’m fact we have three more reservations in the next couple of months and I explained this, yet that bore no relevance when they considered the level of compensation they offered for our disappointment and inconvenience. As a result of this, I will certainly be reconsidering where I stay in future because they clearly hold no value for customer loyalty.
• 526gs526 (4/5): Not great - Lets start with the positive, very close to Newcastle airport, that why we chose it as we had an early flight, so we wanted an early night. This was not to happen as there is a football pitch right next to the room which had noise and bright lights to 10pm. Then there is the noise from the flights, which the room seemed to have no noise insulation given its proximity to the airport. In the end one of worst nights sleep I've ever had.
• davemM2305QH (10/5): A Very Pleasant Stay. - Absolutely Fantastic, Clean, Peaceful and a Pleasure to Stay There. Easy to Find and Plenty of Parking, Have Now Created an Account and will be Stopping there more often.
• 304fi (10/5): Fresh new hotel - We had a great experience staying at this hotel. Greeted by very helpful staff who helped arrange our rooms to be close together. Decor of the room was the new generation, and therefore was clean and fresh. Location was peaceful.
• joannet433 (4/5): Clean and friendly, but very basic - The rooms in the pub are very basic and seem tired. Bedding very clean, bed a bit hard. Receptionist was lovely. This is not to the same standard as the Premier Inn closer to the airport. Wouldn’t willingly stay here again.
• 173iainp (10/5): A good well placed hotel. - The hotel is well situated for the airport, only a short drive away. Parking is good and well lit. The adjacent restaurant is adequate after a long drive. The queue to order is very long and the food was okay,the vegetables were over done and had been under the lamps for too long,the meat however was lovely.
• cazb652 (8/5): Honest review - You know what, the room and bed are comfy and clean...the welcome I received when I arrived by the lovely friendly lady on the reception was wonderful 😁☺️....x Yes it definitely needs a spruce up, 100%.... But, this is fine for a stop over before flying next day. Needs new carpets, bathrooms need updating and a paint job would be recommended, but apart from that it's great, honestly. The pub on site is basic but covers all needs and requirements.
• Wander34551236278 (2/5): Smelly and mouldy - Staff are nice but this is the worst premier inn I have stayed in old mouldy rooms with a musky damp smell needs a complete refurbishment. . Didn't feel like a priemeir inn as if it's like a fake priemeir inn feel. There was a hole in the skirting also a mice could get in. Toilet was ald citron style toilet pan very old dirty and tired .
• CathrynD17 (10/5): Excellent Hotel - Excellent hotel. Clean, comfortable and great value for money. Reception has spare in room refreshments to enable you to replenish if you need another cup of tea! The hotel was quiet and room was spacious. Parking spaces in lot are a little tight. I would highly recommend this hotel.
• A3937NBpatriciag (8/5): Highly recommend - This is a small friendly hotel next to a pub where you can buy food including breakfast. Staff were very friendly and helpful. Room was clean with an actual bath and a shower over. Good quality toiletries provided. It was very quiet compared to the hotels nearer the airport which can be noisy
• N4530JVhelenw (8/5): 2 nights - Staff were excellent, cleanliness and hygiene first class. Building, furnishings and decor in need of a revamp, all very tired and sad.
• junebK9642UE (10/5): Great staff and great service - The staff at this Premier Inn are fantastic. Really friendly and accommodating. They looked after us very well providing us with fans as the weather was hot and locating us on the ground floor as I was recovering from a broken ankle. Although the location is on a big roundabout, it is very easy to get to lots of places from there. I highly recommend this Premier Inn
• NicH8614 (2/5): Scruffy and dirty - Friendly, welcoming staff and clean but hotel is scruffy and dirty. Rooms are very dated, and bathroom full of mould. Strong smell of cleaning/bleach products when we opened the door. 1 double plug in the whole room! Did the job for a night, but wouldn’t return or recommend
• suzannemU6760OW (10/5): Perfect stay. - The moment we stepped inside the receptionists were extremely helpful & friendly. Our Premier Plus room was perfect. Everything we needed was there. Excellent furnishings & a great bathroom.
• timbo49sail (4/5): Tired and scruffy. - Friendly staff and clean but the place wants demolishing. Rooms are very dated, and noisy . They smell strongly of cleaning fluids. Not easy to sleep. The restaurant attached is even scruffier.
• lincssd1 (10/5): Friendly staff, clean and tidy rooms - Fantastic staff, really friendly and welcoming. Room was very clean, it was the plus room so nice having the air con, mini fridge and posh shower gels. Only disappointment with room was the size of bed, always used to king size at premier inn, not sure why it has become smaller, prehaps my fault when I booked Sadly the pub next door is being refurbished so we were recommended to go a couple of miles down the road to the next premier inn which we did and had a nice breakfast there.
• V5626UEjamesh (4/5): Read the small print! - On discovering only at check-in that my reserved room was in a completely separate annex adjacent to the main building above the restaurant/pub the receptionist saw my alarm and listened to my safety concerns, both personally and in general (fire safety/security etc), and very efficiently and kindly had my booking transferred to another Inn near-by and with the help of her manager, at no extra cost as a "good-will" gesture. I really appreciated this level of service and the kindly and efficient way it was sorted to my complete satisfaction.
• Mrs2me (10/5): Very comfortable stay in refurbished room - Very comfortable stay. Newly refurbished room which was great for layout and furnishings. Nice bathroom with excellent shower. No dining options but we knew this at the time of booking. Complimentary breakfast bar was a nice touch. Extra tea and coffee available in reception. Plenty of parking and good location for our road trip.
• fennybears (10/5): Weekend break to attend Santa Pod - Our weekend stay at Premier Inn was perfect. Nice and clean, lovely sized room and the bed was so comfortable. Only one thing, but not a criticism the room was very hot. The fan was useless, but we appreciate it was a hot weekend. Glasses would be nice in the room as well But overall a fab stay
• KieranK158 (10/5): Great service and delicious food - Excellent service and delicious food - best burger I've had in ages and a lovely icecream Sunday very kindly brought to my room. Thank you so much!
• 6chaycep (10/5): A great place and nice staff like Solomon. - It was a really nice stay and also I met Solomon a very humble guy and so helpful .God bless you Solomon .i loved the place no noise I hard a nice sleep.
• volkert607 (10/5): Perfect for Newcastle trip - Perfect location for a Newcastle visit. 2 Minutes by car to NCL. Directly opposite a Metrostation into town. Parking at hotel is free. Hotel rooms are the typical premirr inn ones. Comfy beds. Bathrooms could do with an upgrade. Very reasonably priced. Breakfast right next door in a pub. Rated at 8 of 10
• F2174TJwilliamt (10/5): Lovely hotel - Really comfy beds clean rooms nice bathroom Great location the metro is literally over the road and 10 minutes journey from the city centre And staff really welcoming
• northants90 (10/5): Great hotel - Stayed here for a few days while the house was being renovated. What a great choice. Hotel spotlessly clean Recently refurbished so fresh Bed remarkably comfortable Staff were incredibly friendly, welcoming g and engaging. Shout out particularly to Fridah and Nicola who made our stay more pleasant. Great hotel and recommended.
• thebearhack (4/5): Desperately Need Refurbishing - Perhaps the worst Premier Inn I have stayed in for some years. It is well located for the Metro and has a standard Premier Inn bed. However, rooms are very tired, tiny TV, threadbare carpets, tired furniture, mouldy bathroom with rotting woodwork.
• kaysT3889ZE (8/5): Great place for a 1 night stopover - We stayed here for 1 night to break a long road trip. We received a warm welcome. Our room was as we expected from a Premier Inn with a very comfortable bed. We used the restaurant next door for an evening meal. We didn’t think the carvery looked very appetising so picked dishes off the menu. They were tasty and really good value for money. The option of an ice cream from the ice cream counter was something different and very tasty! Car parking was free and secure with a coded barrier. We both slept soundly and would happily stay again and recommend it.
• 299grahaml (8/5): Refurbishment needed - Stayed at several Premier Inn locations but this one looks in need of a refurbishment. Bedside light didn't work. The mirror in the bathroom has seen better days (Room 22). Couldn't keep the room window open as you could hear the air conditioning unit running from the nearby pub all evening.
• Philip5122 (10/5): Very comfortable,good location. - Room was obviously recently upgraded....very new and swish bathroom. Easy to find the hotel on very picturesque business park.Pub literally next door serving good food and lovely (cheap) breakfast.Highly recommended for overnight stop.
• GrandTour21846240085 (10/5): Quiet and convenient location - Very pleased to find room was recently refurbished and immaculate. Quiet location. Staff very pleasant. Food available at premises next door. We didn’t use that so can’t comment on what was available. Convenient location for us to visit family and friends nearby
• I2582BUryanr (10/5): Highly recommend - Stayed here for work & pleasure 4/5 times over the last few weeks. Very good location, parking is good, the staff very polite & helpful. Rooms are always clean and staff are happy to accommodate more towels, tea, coffee etc. Beds are very comfortable and hardly any noise from the outside. Would recommend every-time.
• stevekQ80XP (10/5): Top hotel - Nicola was fantastic. Did everything in her power to make my stay perfect. Room was immaculate. Showers powerful and beds are lovely and comfy. I really like the idea of having extra coffee and tea etc in the entrance for you to top up with. I always want more than is usually left in a room. Here you just take what you need!! Perfect!! Thank you Nicola. Kind regards Steve.
• Z403DJsamanthad (8/5): Hotel fine. Beware the Breakfast!! - The hotel is great and the hotel staff are lovely, friendly and helpful. However, BEWARE the brekkie at the Green King Pub next door. This is NOT a normal breakfast experience you would expect from a Premier Inn. Dirty, empty, burnt pastries, no choice, warm milk, no staff. Just horrendous. I have attached photos. The Premier Inn staff were so apologetic and apparently the pub is closing down in Jult 2025. 4 starts for the Hotel but don't waste you money on the brekkie and avoid at it all costs.

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