Premier Inn Chippenham

Location: Cepen Park,West Cepen Way,Chippenham,Wiltshire, Chippenham, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Charlie (4/5): - Room below par. Felt grubby, didn’t smell nice throughout the hotel including reception which gave poor first experience.
• simon996x (10/5): Good Value - Our room was comfortable and clean.The overall exerience was good at a reasonable cost. Beds are comfortable and meals good
• Jimmyfox1978 (10/5): Great little hotel - Lovely staff, very clean. The breakfast was presented beautifully and cooked to perfection by Joel, a credit to the company. Will definitely visit again. Thank you James Fox
• Eb0nyuk72 (4/5): If you have limited mobility, avoid, avoid, avoid. - I’ve stayed in many Premier Inns and this has been the worst. Upon arrival 40minutes early I was told I’d have to pay £15 for early arrival, if I’d been an hour or so early I wouldn’t have minded but it was less than an hour! But after a long drive in the rain, I didn’t care I just wanted to be warm and dry, well, it was dry. After a 2 minute hike from reception, and yes it really was 2 minutes away, there is only one way in and out so if you have slight mobility issues, or are elderly be prepared for a very long walk. We eventually found our room only to be hit with air colder than what was outside. I put the heater on which sounded like it had a dying bird in it. To have the heater on overnight was impossible. The curtains had to stay closed because of the draft coming in from the windows, this darkened down the room which was already poorly lit. A very large room, one main light by the door, and a couple of small book reading type lights was all there was. On the Saturday evening we went to the restaurant which we had booked only to be faced with a notice warning of an hour and a half wait for food. We went up the road to McDonalds. Breakfast on the Sunday morning was ridiculous. So many people you could barely move, the restaurant is clearly not large enough to maintain a Premier Inn of this size. In the week days it was better, but I’d avoid the school holidays and weekends. The breakfast was good though. After going out for the day we returned to find it difficult to park due to the amount of work vans in the car park, most of which took up 2 spaces, so that added more walking to already long hike. Very disappointed in this Premier Inn and won’t be using again. Prices are getting too much for a bed and breakfast which is what this now is, and at the very least you expect to be warm and not have to walk half a mile everytime you want to get to your room.
• Z3640QWdereks (6/5): Could have been better - Hotel was standard for Premier Inn, not really different from many others we've stayed in. We also pre-booked a meal deal (2course dinner and breakfast). Dinner at the adjoining Brewers Fayre restaurant was poor. There was clearly an issue with staffing numbers. No-one on the desk to greet you so just found our own table. The place was reasonably busy but not full. Ordering at the bar took about 10 minutes due to lack of staff who took food orders and got drinks at the same time. Was told that there would be a 1hr 15min wait for food as they were 'very busy', didn't actually think they were, plenty of empty tables. Food actually took about 35mins and was okay but not brilliant. Breakfast was standard Premier inn fayre. Overall, stayed at better Premier Inns.
• 83colina (10/5): Enjoyable Stay - I spent two nights here and it is well situated an easy walk from the centre of Cheltenham, the check in was really quick and the staff friendly. Its a smaller Premier Inn so the room didnt have a fridge or a safe but that really didnt matter, it was clean, comfortable, quiet, the bed was really comfortable and i had a really good nights sleep. I enjoyed the breakfast i had the full english option with the continental or you can have the continental option only, if you dont fancy walking into the centre the bus stop is handy with busses running every 10 minutes.
• M2219AMamandas (2/5): Worst hotel ever stayed in - The room 29 was absolutely filthy Floor filthy bathroom sink and bath filthy couldn't have a bath the plug broken Kettle full of scale and what looked like phlegm in the bottom. Remote absolutely filthy covered in dead skin and dust and falling apart. Whole building very run down very disappointed and not up to the standard of any other Premier inns stayed in. Do not stay here. I hope premier inn will contact me to explain the extremely poor conditions of this hotel and a plan to improve cleaning and maintenance as this is not acceptable. Couldn't complain at the time as we were under time constraints.
• samanthajadea (10/5): Best Hotel I've stayed at. - Staff were very friendly, they went above and beyond to make us comfortable. The room was tidy and clean, and the beds very comfortable. The shower was lovely and powerful but a bit low down. My husband is 6'4" and had to crouch to wash his hair. The bathroom could have used a few more hooks, we had no space to hang our towels or clothes or wash bags. We booked a family room for three people and we found there was plenty of space to move around. The breakfast was plentiful and all freshly cooked by friendly faces. The only downside was that there was no cheese offered with the continental option, which rather disappointed my German husband and Dutch step father. But the crispy bacon made up for it! The hotel itself is well located, right next to a canal where you can go for a quiet stroll and next doors is a lovely old pub serving excellent food. It was by far the most pleasant hotel stay we've had. Thank you!
• LadyBird1928 (10/5): Wonderful Staff - Wonderful staff, polite, friendly and helpful. Gentleman Friday evening and different gentleman on desk Saturday were lovely.
• Madison100 (10/5): GREAT STAY AND GREAT GLUTEN FREE BREAKFAST - Have stayed here many times and still find it great value and very comfortable. Decided to try breakfast for 2 mornings, as I am Coelic not sure whether unlimited breakfast would be worth it. However it was great value and felt very safe to eat in the restaurant. The staff are very diligent around gluten free. I had a delicious cooked breakfast, top quality gf bread as well. The coffee machine makes great coffee and there is a good fresh fruit selection, so I felt the breakfast was very good value.
• Sightseer61369459050 (2/5): Avoid like the plague staff poorly trained and building not structure safe - Poorly trained staff, faulty fire alarm going of in a room that was not even occupied took one hour to turn the noise off. When reported and complained about sleep being disturbed and unable to go back to sleep was dismissed yet they are ment to have a good quality night's sleep scheme in place but refused to honor that the unlimited 10.99 breakfast is definitely not worth it at all over cooked stay well clear find a different hotel don't waste ur money also the build that has room 301/309 as you open main door the door door inside is not structure safe massive gaps unsafe needs a safety inspection doing by local council i took a video of the safety of this place
• AngelaH415 (6/5): Not as good as in previous years - We parked fairly easily although a lot of the spaces are now used by people parking for McDonalds. The front of the hotel looks shabby now, but it did once look quite smart. Checking in was easy & our room looked pretty good. The beds & pillows were really comfy, as always. The bathroom looked in need of refurbishment. The towel rail was rusty. there was what looked like tin foil hanging off the shower curtain rail. In the bath here was thick black mould behind the soap dispenser, around the grab handles and under the overflow. This is purely due to a lack of proper cleaning & would be easy to remove with a squirt of household spray and an old toothbrush. The floor had an area of very thick dust. 2 mugs were provided so we could make tea or coffee but no glasses. Internet access was very dreadful and we chose not to pay an additional £5/day to upgrade - it's never been that bad when we've stayed here before so we think this is just a scheme to get an extra £5 a day from us. We've been coming for a couple of days once a year for quite a number of years and although the beds are still really comfy it all looks rather shabby now. I think we may have to look for an air B&B next year.
• T2403JDtimf (10/5): A great place to meet and eat!! - We stayed at the premier inn Cheltenham central (west/a40) hotel Came up for a wedding, lovely stay and the the breakfast was absolutely delicious , all prepared by the Chef Joel , he went above and beyond in providing an exemplary service throughout ..
• 458carlb (4/5): Review from a wheelchair user - Beware there are no family rooms available at this hotel suitable for a wheelchair user so you’ll have to book 2 rooms. The bed in the accessible room is really low and I needed help getting back into my chair, not sure why anyone would want it so low. The hotel removed the raised feet so nothing can be done to lift it The toilet is close to the sink so you can’t use a shower chair. Positives….. staff are helpful and the room was clean. Food is good value but the restaurant is tired and long due a refit.
• EvoBWeird (10/5): Clean, comfortable, ideal - This is a very nice Premier Inn. Very clean and comfortable. Couldn’t hear folk in other rooms. Very friendly staff. Loads of parking and restaurant next door. Great location. And to top it all off, at a Superb price. I’ll definitely be staying here again in future if I need accommodation round this location.
• johnwK9598KU (10/5): Spot on stay - From check in to checking out service, cleanliness and breakfast were excellent. Staff helpful, food at breakfast was warm and freshly cooked. Dining area very clean.
• michaelah841 (10/5): Jordan - Simply the Best! - Big shout out to Jordan! As a woman travelling alone it’s always nice to frequent the same hotel. But to be welcomed with a friendly smile and someone who always goes the extra mile is unusual. So a big thank you to Jordan who always looks after me and takes the time to make sure I’m ok. Top marks!
• montyburns2015 (6/5): Good hotel but no charging points and avoid breakfast - You know what you are getting with Premier Inn and this hotel does not disappoint. Rooms are large and clean and bathrooms are well equipped and in a good state of repair. The car park does not have electric charging points so this is an issue for anyone driving electric (there is a Morrisons opposite that does but you then need to go back out to move your car). Breakfast for anyone who is not a meat eater is lacking with no alternative products on offer and I would recommend going elsewhere as you can get a better selection for the same money here.
• dizzyb23 (2/5): We will give this place a miss in future - We’ve been here a couple of times but are ling term regular Premier Inn customers. The last time we stayed here it was great but this time was anything but. The room we were allocated(101)absolutely stunk of fresh cigarette smoke. You could smell it from the stairs. If you stayed in room 101 around 16th/17th of September, i sincerely hope that Premier Inns slaps you with a massive clean up and compensation claim. You could also do to learn what the term “no smoking” means We were moved to another room which was ok but the tv didn’t work and we had only on towel. The breakfast was disappointing too but to be fair, Premier Inns are deliberately reducing the quality of their breakfasts now whilst expecting us to pay more. It’s not just this hotel. The only good thing was the reception staff who were excellent. We won’t be returning.
• aimeemV9154BD (10/5): Great experience - We stayed in the Cheltenham Premier inn with my family. The rooms were very clean and comfortable and all staff very friendly and welcoming. A special mention to Joel the chef who was very friendly. The food was cooked perfectly and my mum said they were the best poached eggs she’s ever had.
• Safari04481383948 (10/5): Family visit - Always a nice stay. Friendly staff. Been a few times visiting son in cheltenham. Breakfast always lovely cooked by Joe in the kitchen Will no doubt be down again soon Dave and Debbie from york
• davidrY8420YS (10/5): Friendly and helpful staff - We found the location of the Chippenham Premier inn to be easy to find and next to a fast road. The helpful and friendly reception set a good atmosphere. Our room was clean and comfortable. The room was good value. The corridors and stairwells were clean and tidy. The noise level was much better than some Premier Inns. Overall we would recommend it and we will return.
• junegG6194XE (10/5): Loverly and comfortable stay - My stay was very good : staff, room clean and tidy, comfy bed, breakfast hot and plenty of choice. Can't think of any problems, Highly recommended. Thanks.
• delboyandhoney (10/5): And the Star of the show... - The whole 5 stars are for JULIE the breakfast chef. Julie you were amazing! I've seriously not had a better breakfast in a 5* hotel. Perfect eggs, scrummy sausages, lovely crispy bacon and yummy mushrooms. Just what you need to wake up to. And to top it all off you were a lovely, happy lady making an early morning shine with your happy smile. A credit to Whitbread. I hope they know what a 5* employee they have in you.
• V5155OXjant (2/5): Never again - Uncleaned corridors, spillages on carpets, very stained, and strong smell of urine. Mattress' were really uncomfortable, and when checking in the guy at reception was quite rude and neglected to tell us we should have at least 2 key cards, because if one of you leaves the room you need to take a card to gey back in, but you also need a card in the holder in the room to have any lights! So you are sat in darkness until the other person comes back if you only have 1 card!
• F9405GFjohnp (8/5): Ideal premier inn for our 4 day vacation - Overall our stay was pleasant service was good, WiFi was poor in several places. Ideal area for our 4 day vacation.Food in the restaurant was a fair quality for the price.
• soundgesture (10/5): Good overall stay - I liked it here, we stayed for a week or so on work business. Breakfast in the pub was very good at the weekend. Rooms were good, big TV, free WiFi. Pillows were a bit of a let down. But overall enjoyable stay here.
• Dine_out_again_today (2/5): Terrible, neglected, run-down - I always thought Premier Inn was a good brand. The first room offered smelt very badly of stale smoke. We were offered an alternative which also stank, this time of dank mould/rotting skirting board in the bathroom, photo attached. Overall terrible place, we didn't stay. The young man on reception was lovely; he did his absolute best, but we were left having to drive home, in the rain, from Chippenham to Stockport arriving home well after midnight. The company fully refunded us without any argument.
• D8636AYrichards (4/5): A fairly poor experience - This venue wasn't up to the usual Premier Inns standard. The room was too warm and didn't have any aircon. I had dinner at the adjacent Brewers Fayre but it was very busy and seemed short-staffed. I had booked a table but had to find one myself and it was the last one available. I had to wait over an hour for my meal to be delivered
• Ste_De_Mull (6/5): Missing the point of a Bath, it needs to have a plug that stops water - Family trip to spread Mother's Ashes, everything OK Malt house was good atmosphere and the family has done this stay for the cremation. Couple of issues, ordered accessibility room so I could have a bath and be able to get in and out on my own. Got in the bath, but plug was missing the "O ring" so bath failed to hold water. I had to have a laid down shower. An additional point was that breakfast was only warm even though I tried to get food that was directly under the heater lights, it was the same last time and did not complain as it spoils the day for the family.
• Seaside68243602414 (4/5): Pot luck with your neighbours - Full of juvenile young adults! I had to be up early in the morning so went to bed at 10pm only to be woken up by numerous young adults who for some reason find staying in an hotel so exiting that they can’t keep it in Shouting in the corridor, constantly opening and closing of doors. On top of that I could hear about 3 or 4 tvs plus the people next door talking loudly until early hours. The room was so hot but I couldn’t open the window for all the loudness from other tenants. And whoever was in the room above must have thought they were an elephant because it was constant stamping. I didn’t get a full nights sleep and was useless for my final day on a course I was on. I know it’s not the hotels fault but why can’t they at least explain the etiquette to people upon check in??
• 241mills (10/5): good value for money - very helpful and friendly staff. the receptionist managed to find us a ground floor room. room was spacious and clean with a very comfy bed. would stay again if in the area. value for money.
• 169venetias (2/5): We usually rate Premier Inn highly but on this occasion it was terrible. - Beds sheets did not fir the bees and full access rooms were booked but did not have any on arrival. Disabled parents were give a room with a bath they had to step into. Asked for a twin room and ended up with a sofa bed and double. Trying to change the bookings was almost impossible.
• B4729UYbillyf (10/5): Great customer service - Jordan really helped me out when I had problems with my booking. He was able to sort my issues and get me checked in without a fuss. Amazing customer service and a nice place to stay
• julesbP8171AS (10/5): All in all a great place to be - Premier Inn gets it right. Everything in place for a restful night - comfy beds, blackout curtains, good soundproofing and guests encouraged to be quiet and mindful of other guests. All in all, always a good place to stay and good value too.
• V4987PDnicholash (6/5): Not the best - Fantastic location, and Fantastic staff. Unfortunately rooms not too great, the fan was close to useless, bedside lamp wasn't working and table lamp was broken, my parter went to open curtains and the whole curtain bar fell off and hit her, mould growing around the window.
• Cabbageman1969 (6/5): Very quiet no air conditioning - Booking in was easy and quick. Rooms ok but a bit tatty in the bathroom. Kettle, hairdryer, tea coffee etc provided. Very quiet hotel. Free parking.
• qq714 (10/5): Lovely - Came into the hotel needing a room and we was welcomed by a wonderful member of staff called Corey he got us a room right away and was so lovely towards us both best premier experience ever because of him!
• Joanne (6/5): Rabbit warren narrow halls - We were given a handi cap room which was not the best as everything was low sink, bed ect. We were not informed prior to our stay I would have booked elsewhere. To find our room was like a rabbit warren if a disabled person had to walk to the end of long and narrow corridors it would terrible. Not impressed at all
• anon1010101065 (8/5): Lovely hotel and great value - Decided on a late booking to stay here and it was a lovely hotel. Visited Cheltenham and surrounding area and would consider returning and in
• Josyper (10/5): Another enjoyable stay - Our second visit. This time for 3 nights to visit family and friends. The location on the canal is quiet and scenic. The staff super friendly, breakfast is great. We will definitely stay again.
• P8159CRmargaretm (10/5): Clean and convenient. Great breakfast and helpful staff. - Clean and convenient - visited Cheltenham for a nearby wedding. Lady on reception was very helpful and spotted that my friend had booked two rooms and refunded, even though we had booked a rate that couldn’t be cancelled with no fuss Lovely chef at breakfast who took great care to make sure we were happy and it was all delicious.
• 319kirang (10/5): Customer service on another level - I love exploring different parts of the cotswold each year. This year I searched and im so hapoy I booked this location. I sent Lisa an email a few weeks ago asking of its possible for a few balloons to be put up we were celebrating my sons birthday. Lisa went ober and beyond to make it so special. My son was so overwhelmed. Lisa came in to check if everything was OK. My son giving her a hug said it all. Mark at reception was brilliant. Took time to talk to us. Extremely patient and polite. The chef was so welcoming. We had booked the last slot for breakfast but nothing was too much for the chef. Took out plates to give us more room. Asked if we need anything. The location is perfect and the rooms are very clean. Customer service is 100%
• 572dawnc (8/5): Ok - We stayed only 1 night as we were travelling the next day. Room was comfortable and clean. Check in was easy. Staff were friendly enough. We had booked breakfast for the next day in the brewers fayre next door... That'll be in another review. Might stay again if we're down that way again.
• amyiF6545RW (10/5): Friendly staff - We were impressed with Kit on reception. She was so friendly and helpful, and nothing was too much trouble for her. Room was clean and adequate and all as expected.
• Adventure52481909931 (6/5): Not the best Premier Inn, but was okay - Friendly reception staff, the room was okay but the mattresses were sub par - the breakfast was very average and i had better more fresher breakfasts at other PI venues. The chef was x-military and it was a little intimidating him standing in attention while we were eating our breakfast, it ruined the relaxing vibe, however he was polite and professional nevertheless.
• Culture54974666889 (10/5): Another great stay at Premier. - A great hotel with really helpful staff. They provide us with some exceptional local knowledge which made all the difference.
• ppoxonesq (4/5): Dank smelly ground floor room. Not a good experience. - One of the worst hotel experiences for quite some time. Dank smelly ground floor room. Most of the smell was emanating from a decrepit shower curtain. Not much in the way of facilities but was reasonably cheap.
• MrsVleP (6/5): Rooms fine though I'd give breakfast a miss - The room was fine (comfy bed, as always), though you couldn't leave the window open because of the noise from the railway just outside. Fortunately, the double-glazing is good and there was air conditioning - though it was horribly noisy, making swishing sounds throughout the night (so not a great night's sleep). Staff on reception all very good. Breakfast room is dreadful - small, airless, windowless, cramped and with tiny tables. This area definitely needs a rethink!
• Old1Bill061 (10/5): Excellent restaurant and hard working friendly staff members. Non residents. - We went for an anniversary lunch today 6 of us. Food excellent. Staff very friendly and working very hard due to some team members failing to come to work. We will certainly return to this restaurant. We are local so did not stay in the hotel.
• kylier706 (10/5): Premier Inn Gold - Our second time visiting this hotel. We visit family in the area often and only discovered it last year, so when we returned we knew we would use this again. Plenty of parking and a quirky building, we stayed in the stable block which was a different shaped room to usual Premier Inns, but mixed it up abit on our long holiday. We ate at The Malthouse Pub which is located within 0 minute walk. We had breakfast which was lovely and had everything you would expect. We will definitely be returning next time we visit Chorley
• K6820VUelizabethd (10/5): A real Lancashire welcome! Friendly dining room and reception staff. Relaxed atmosphere. Good breakfast, served fresh. - We stayed for 3 nights and had a lovely stay. Room was clean and beds were comfortable. The staff were friendly and very helpful, from reception to dining room. We needed help wifi, towels, room temperature and staff provided prompt and efficient service. The best feature was the friendly welcome and helpful attitude of the staff. Will definitely stay again.
• Voyager58244500254 (8/5): Lovely staff, but the hotel needs a little work - Good for a short stay – standout staff member deserves recognition I stayed here for one night. The hotel itself is fine for a short stay, but it would definitely benefit from some redecoration and modernisation. The room was clean, with fresh towels and linen, which I appreciated. While I was aware at the time of booking that the hotel doesn’t serve evening meals or have a full restaurant, its location quite far from the town centre makes this more of an inconvenience. It would really benefit from having an onsite dining option. The standout part of my stay was the staff. Everyone was friendly and helpful, but one young gentleman working in the kitchen during breakfast really went above and beyond. He greeted guests politely, asked if they needed anything, cleared tables promptly, and even held doors open for people. He was genuinely a credit to the team—hardworking, courteous, and professional. I hope someone in management or corporate sees this and recognises his potential within the hospitality industry.
• turney372 (10/5): Great Location - Picked this hotel as we were going to the Fairford Airshow and using the park and ride at the racecourse., which was ideal. The room was a little tired but considering the footfall that premier inn have it was what was expected. Good breakfast, staff were pleasant and friendly. Our stay was great so much so that we have booked again for next year.
• janmR2596SQ (8/5): Not as good as usual - We love staying in Premier Inns, especially this one, but on this occasion, we were put in the annexe, which was directly above the beer garden, meaning we could not open the windows (room was boiling) and there were people out there until midnight. A fan would have been good (or aircon). We were only given one bath and one hand towel.
• MORRISON150 (10/5): Highly recommend this Premier Inn, first class - great location, peaceful and quiet, ask for room overlooking canal. Adjoining restaurant and pub very convenient for meals. Premier Inn is spotlessly clean, lovely welcoming staff (Kate). Comfortable beds and pillows, every bit as good as any 5star hotel we have stayed at! This hotel is faultless
• _bhealey4646 (4/5): Very poor experience - Like staying on a building site, parking restricted, no restaurant and the room needs a deep clean and being aired, smelled musty.
• Tour27228798174 (4/5): Very disappointed - No WiFi, dirty bathroom, smelly corridors, felt like a tired and neglected student bedsit. At least there was parking onsite and a Waitrose next door to get food.
• Sue_osullivan (10/5): Great Stay - A beautiful location and one of the better Premier Inns we have stayed at. Staff were extremely welcoming and helpful and went above and beyond. The usual very comfy beds and black out curtains. Good selection at breakfast. Would definitely recommend.
• stevef862 (10/5): Premier Inn Chorley North ticked all the basic boxes. - This was our second stay at this Premier Inn. The last one was about 12 years ago though! We don't go to Chorley much I suppose you would say. The location is quite nice. It is a quiet location but not far from the motorways. It is a short drive back into Chorley but you feel like you are in the countryside a bit. There is a nice courtyard for the Brewer's Inn, which is next to the Premier Inn and our room overlooked that. We were only doing an overnight stay, so all I can say is that the service was good, the bed was very comfy, the room clean and the water pressure from the shower really good.
• 322janetm (10/5): Staying over for family funeral - No air conditioning but fans are provided. Wonderful staff, great freshly cooked breakfast. Meals can be had in pub next door. A little pricey but superb food so well worth the money. Would definately stay again
• FarAway573944 (8/5): Comfortable and clean - Rooms were comfortable and clean. Husband had one of the adapted ones and it was perfect with his mobility problems. Staff were friendly and helpful.
• DENISE (4/5): - This is a very basic “motel” type of property. Our room overlooked the parking lot with our window directly in front of a parked car We asked to be moved and got a room on the back side facing some greenery but had a passageway for staff hauling noisy laundry carts right outside the window. Hallway rugs are tired and worn. Atmosphere was institutional and soulless. Location is off a round about in the middle of nowhere with poor signage to find the property. Small strip malls nearby and out of town so no nearby services. The rate we got was &185/night which’s overpriced for what you get. The best thing I can say it that the rooms were clean and staff friendly

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