Premier Inn Dudley - Kingswinford

Location: Dudley Road,Kingswinford,West Midlands, Kingswinford, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• G7158RYjoes (10/5): Great food great staff really pleasant stay. - Stayed here two months ago and was not very pleased with my stay.just Stayed here for two days and what a transformation 👏 what lovely stuff and great food. Thank you so much.
• Sunshine03009247288 (4/5): Not as good as previous years we have stayed - This hotel has gone downhill since the closure of the beefeater. Our visit last year the beefeater had recently closed and seamed ok but this year seams like an extremly rushed experience for guests. Restaurant atmosphere has vanished because its so quiet and food menu limited. The food items are lots of spicy options and not many plain pub food. Some of the staff are unmotivated however others are trying to keep up the good standards. Mattress comfort are hit and miss (mine being perfect but my friends being so hard it was uncomfortable) The rooms were clean and tidy apart from cups and spoons that were dirty. Noise levels in hotel was okay.
• michaelmE7058GG (8/5): Lovely bar staff - Area is nice and has a lot of options to eat and lidl is over the road if you want to do some grocery shopping. Nice quiet location Pretty chill atmosphere Rooms were clean and tidy Was expensive Service from the bar staff was great in particular a lady called Cat was very welcoming and handled anY queries we had. The amenities were fine Overall i enjoyed my stay
• theboyracer (10/5): Great location. - Decent stay in the hotel with a great central location. Check in friendly and no issues. Allowed us to check in a bit earlier which was nice. Slightly bigger room than a normal Premier Inn. Clean and comfortable. Good nights sleep.
• juananj2014 (8/5): Family trip, in the heart of Dublin in a very good hotel - Clean hotel, modern decoration and so amazing. In the heart of Temple Bar but so quiet. Quality-price was excellent. Team members were always asking to help you and to offer you advices. Great experience, probably i will choose another Premier Inn if i trip to Ireland o UK.
• Jodie12345678 (10/5): Great stay - First time staying at this hotel, usually use another premier inn close by but we really enjoyed our stay. Lovely to have a warm welcome from Ellie and harleen who were from our regular hotel 😃 rooms were very clean and food was tasty
• Rugbymetalman (10/5): Great location and staff - Just spent 2 nights at this hotel and found it was in a great location, putting everything we were doing within walkin distance. The room was clean and very quiet. All the staff I encountered were very professional and friendly. It was a great place to base ourselves for our trip. Have already got this hotel booked for another future trip
• David (8/5): - I
• ladyofcampfires (8/5): Good for a cheap and cheerful short stay - My husband and I stayed here for one night as a very last minute booking when visiting family and needing a room to stay nearby. We booked our room the day we checked in for a very reasonable £54. I did the online check-in via the Premier Inn app which turned out to be a waste of time as I then had to provide all the same information at the check-in desk once we'd arrived anyway. We arrived quite last but check-in was straight forward. This Premier Inn is definitely one of the more run down ones however it's also one of the cheaper ones so its swings and roundabouts really. The room itself was spacious and offered all the usual amenities of a Premier Inn room. The king size bed was comfortable, the room was clean and everything worked as it should. The bathroom was good water pressure and plenty of hot water. For one night, it was a perfectly comfortable stay. There were some issues with the room, the water from the bathroom was incredibly cloudy and we ended up purchasing bottled water from the vending machine in reception which was obviously overpriced. The bathroom had some mould, paint was peeling in places and the carpet was frayed by the bathroom door too. As mentioned, this isn't the most up to date, recently renovated hotel. There were no plug sockets by the bedside either which is always a bug bear of mine. It was easy to see why some of these issues were present after we'd have a shower in the morning. The ventilation in the bathroom is virtually non-existent. All the walls were quickly dripping water beads and the bathroom door was wet. Some of the walls in the room outside of the bathroom even managed to get damp from the moisture in the air after we'd had a shower. We were actually surprised the mould and peeling paint weren't worse after we'd seen the effects a shower had on the room. I don't think I'd fancy more than one night here but for the price we paid we were happy enough with the room. It was mostly comfortable, cheap and cheerful. We arrived quite late at night and checked out at 8am the following morning so we didn't see much in the way of staff but those we did see were friendly enough. We grabbed breakfast from the McDonald's over the road so can't comment on the restaurant quality. Parking is free which is always a bonus.
• alany844 (10/5): Great Hotel, friendly staff and value for money. - We stayed for two nights at this hotel, and found it very comfortable and extremely good value for money! On check in we were dealt with Graeme who was incredibly professional and friendly, which makes a lovely change. We had a little problem with a very small aspect of cleanliness in our room, but it was sorted out very quickly and with sincere apologies. Highly recommended hotel!
• Wurzelm (8/5): Nice hotel - Stayed here for 3 nights and arrived to a friendly greeting. Quickly checked in. Room as expected for a premier inn. Clean and tidy and in great condition. TV very temperamental and slow to respond to remote. Often choose a channel I didn’t select. Breakfast served next door and was patchy to be honest. Unlike a number of PI’s we’ve stayed in before, here you have to order what hot food you want from the menu. Have as much as you like and saves waste I guess but can result in delays. One day, hash browns not cooked and another, sausages tepid and black pudding cold on one side. Would’ve complained and requested a replacement had we not been going out somewhere. Last day, it was excellent. Staff very friendly in the pub however. Ample parking and the car park for the pub is an extension of the hotel so never without a space. Co-op and Dominos pizza opposite and despite being on the by-pass, surprisingly quiet. Really good stay overall and would recommend as a base for getting around the area. 8/10
• aerialy2020 (10/5): Top marks. - Hotel was clean and comfortable. Shower was amazing. The meal deal for a 2 coarse evening meal with drink and unlimited breakfast was fair and the food was spot on. All the staff were polite and friendly and a special thanks to kat for making me feel welcome. Would definitely recommend.
• J5530OA (6/5): Comfortable and clean room, but no hot water in bathroom - The location is fantastic, the room was nice and comfortable but unfortunately there was no hot water in the bathroom. For the price I paid, this was disappointing. It could have been checked before my arrival, but the overall experience was good.
• 1_John_1-8 (8/5): OK but could improve - The room was very cold when we arrived as the window was left open and the thermostat in the room didn't work. On reporting the fact that the thermostat wasn't working it was fixed virtually right away. The bed was very comfortable, there was virtually no noise from outside or other rooms. A few points that stop this from being excellent. 1) The car park only had 4 blue badge spaces, they could do with more. 2) We had to ask for a extra hand towel and got it, apparently they only give one per room. 3) Despite the fact that the breakfast menu states marmite as a option there was none apparently they hasn't been any since covid. If so how long does it take to update their menu.
• LucyNicholas (10/5): A group of Artist friends visiting Dublin - great Hotel - Perfect location; lovely friendly and helpful staff; great breakfast; clean room. What more can you ask for. Thank you x
• trickydickyAyiaNapa (6/5): Disappointing - Not what we expect at PI. accessible room was good, blue badge parking was good, staff were welcoming and helpful but breakfast was the worst we've ever had at PI.
• brettsT114TX (10/5): Great hotel, great location - I spent a week in Dublin and stayed at the Premier Inn, Temple Bar area (Stephen street lower). The hotel is clean and safe and the staff are friendly. The hotel is situated in a quiet area away from the tourists. The hotel has wifi, nice rooms, and there is a bar in the basement that stays open late. The next time I visit Dublin, I will stay here again.
• smurfy661 (8/5): Lovely hotel , location is great - Lovely hotel , in a great location , all staff we encountered were so helpful and extremely polite and pleasant , plenty of shops restaurants etc very close by. Room was spotlessly clean , would definitely stay here again .
• SomersetKeithers (6/5): Location for the craic - Having stayed here before, I knew what to expect. Check-in and restaurant are situated below ground, not a big fan but functional and concsiderating the location, space dictates.6/7 minute walk to Temple Bar and Grafton St, 10 mins to O'Connell St, 20 mins to Guinness Storehouse. Typical Premier Inn room comfy bed and plenty of hot water for bath/shower. Breakfast,as usual was plentiful and good value. Having to good down to reception,with your case,to drop off room key a bit of a pain, pity there isn't a drop box at ground level. All in all adequate stay,the location means I will use again.
• susanu366 (10/5): 5/5 - Was met with by a handsome young called Jack at reception after a long drive, there was a busy reception when I arrived but he managed to get everyone checked in in no time, i wont say he made me write this but defo encouraged by giving me a card lol will be back if ever in Dundee again, well done Jack
• alisonj419 (10/5): Lovely stay, comfortable rooms - The hotel is a great size, not being a big hotel made it a quiet, relaxing experience. We was greeted with warmth and friendly staff who were helpful. My room must have been upgraded as it was very big and had a single bed in it which I didn’t need, but grateful. Bed was comfy and I slept well, every where clean and well kept.
• Curiosity62762437417 (10/5): Clean hotel and great location - Helpful receptionists, clean rooms and great location. Only downside was no wash clothes for washing your face and the shower. Otherwise great place to stay.
• maxwell232022 (10/5): Location 10/10 - Beautiful, large room close to all the activities and sights in Dublin. Convenient location and hospitable staff. Would stay here again!
• Safari12120416186 (10/5): Great stay as always - I have stayed at this hotel for many years and my stay has always been delightful. The staff are lovely and rooms spotless. Shame about the restaurant next door but I understand it is not part of the premier inn and so it would be unfair to judge them on that.
• raylewing (10/5): Good place to stay - Comfortable very friendly staff throughout food limited but well cooked service with a smile froom Kat real credit to the company
• teresawL4780UW (2/5): Shocking - Very rude staff when you could even find one no desk staff at all.the room was unclean the bathroom was dirty no toilet roll the towels were stained. The food was awful half cooked cold and half the items promised it was shocking. The tv didn't work properly.the entire stay was horrible I had to resort to getting my breakfast from the co op across the road as the hotel food was inedible.
• greenfieldsbay (10/5): Cool staff who are helpful and professional, great vibe - A very central and comfortable stay in heart of dublin, july heat wave. The a/c was tepid at first but a call downstairs to helpful staff got it sorted, within 10 min a hvac fix was happening, it looked like all he did was replace a filter, against my doubts he assured me it would bow cold in no time. And he was right. Rest of stay had cool room to return to. I personally love the huge and tasty options at breakfast so worth it for me who loves a good fry, not so much the young’uns. It’s open at least till 10 am and a bit longer. Gotta love Drury street, and George’s street, all the little byways to Henry street area and grafton areas. Not noisy as room seemed to face inner court. Would stay again and loved the smiling and gracious staff,
• Tour49619229455 (10/5): enjoyable family weekend - We stayed here last weekend the reception team were really nice and helpful the room was an idea size for a family of 4 we had a window of a view of the grass area at the back. the road is close by but we had our windows open at night and it didn’t disturb us. our electric tripped due to the lamp and the kettle going on together we told the reception team who were very quick at getting it sorted. the rooms were clean the beds were comfortable the only thing i’d say is around the taps in the bath could do with a clean but it didn’t affect our experience. Thank you for a lovely stay we will be back.
• sarabH5367TU (2/5): No running water to shower - Do not book until you obtain information about the water supply. The bathrooms have no water for shower and it trickles out for the bath and sink. We had to change room when this was discovered when already trying to shower.
• southendbootboy (6/5): Avoid the water! - We've been to this Premier Inn a number of times and have always enjoyed it. However on this occasion there were a number of problems and issues. There appears to be a bot of a problem with the water supply. Certainly the water pressure in the shower was variable, with the hot water dropping out completely on one occasion. In addition, the water tasted awful! I had a cup of tea in our room one morning and it had the most awful aftertaste. The restaurant has some renovations going on so it was only open to residents. It was a bit woeful, with a rather sad atmosphere. Having said that the food is actually very good - chicken & ham pie and chicken makani curry were both excellent! Overall, however, despite the bright and cheerful staff we felt that the whole place is slightly tired. I overheard two members of staff discussing the low occupancy rate, and I wonder if it's going to keep going for much longer. We've stayed there a number of times but we won't be going back, although to be honest this is due to a change in our circumstances rather than to anything wrong with the hotel.
• mikestand123 (2/5): Uncomfortable and unpleasant stay - Uncomfortable unpleasant stay. We stayed here as a family which included young children. There was a problem with the water system so the tap water looked closer to milk than water. We were told this was safe to drink but please see the picture and see for yourself. The carpet was very stained and dirty to look at. The door outside banged every time someone in the corridor walked through it so we were woken several times in evenings. The room was not cleaned despite us telling the reception staff we wanted it freshening up. We actually felt sorry for the staff as they mentioned due to cut backs they were doing serval jobs at once and could not cope. Won’t be staying here again and for £160 for 2 nights I would avoid it.
• susantO6850SK (10/5): Friendly staff - Stayed over as had a wedding we were attending. Air conditioning was absolutely a added bonus due to the weather. Staff very friendly
• Liberty100 (10/5): Great experience at Premier Inn. - Excellent standard throughout, quiet rooms and friendly and helpful staff who could not do enough to make our stay pleasant.
• keithrZ1655WC (8/5): Good location and friendly service - Pros - excellent location and easy to get into Broughty ferry town centre - a good location for touring the Angus area. - comfortable rooms to usual Premier Inn layout - friendly reception. - room was reasonably quiet - did not hear traffic despite being on the road side of the hotel. Also see cons Cons - whilst road noise pretty well suppressed the whole hotel creaked - had a heavy footed guest above bumping around. Beer garden outside room windows and early morning noise from that. - parking got very full with vans and spaces narrow. - attached restaurant a bit average for breakfast - only coffee flasks and not a machine. Hot food was all acceptable though - we had food first evening and the wait was 40 minutes. Quality only average. -
• Jakesterblack (10/5): Great - Great night's stay, hotel staff were lovely and friendly, room was spotlessly clean and jumped in taxi into Dundee for 80's festival. No complaints whatsoever would definitely stay again
• lyndacG2338KP (4/5): Bad service - Where to start! Visited on a business trip. Reception wasnt warm or welcoming. Had difficulty with checking in. Person on reception was also person behind the bar and in the kitchen. An older lady constantly scolded her younger staff member for things she wasn't doing right. I was horrified when she mimicked a gun to her head for a wine bottle the younger member of staff picked incorrectly. It was bullying in it's nastiest form. I ordered a starter and a main and they both came together. My main dish was wrong and others in the group also had wrong orders.i could go on. Would never stay here again
• LorBrookes (8/5): Good value for money with friendly and efficient staff. - I use this Premier Inn whenever I visit my Birmingham family and have always found it to be good value for money with clean and comfortable rooms and friendly and efficient staff. My recent visit was fine except for a poor early check-in experience. I paid £15 for an early check-in from 11.00 a.m. but wasn’t allowed access to my room until 12.45 which meant that I wasn’t given much time to freshen up before meeting my family for a birthday lunch and I certainly didn’t need to have left home at 8.30 a.m. that morning.
• martindA7159BB (8/5): Business Stay - Over the last 3 weeks I have stayed in 3 different rooms. All of them had something wrong, but not enough to ruin my stay. Just typical Premier Inn stuff, but the staff have been great, nice, friendly and chatty. I only got 2 of the staff names Codie & Kat, but they all have been great.
• 186lornac (6/5): A bit disappointed - This was a bit disappointing for a premier inn as of late they have been a lot better. However in this one the TV was not working, as it was not a smart TV i thought i could plug in my cast to the USB port but that was not working either, no solution was offered, was just told that it was not working? The breakfast was average, seemed understaffed for the amount of guests so was slow to fill up breads, juice etc.
• sharongK1052TQ (2/5): Smelly, untidy room. - We booked this hotel some weeks ago. Arrival wasn’t the most pleasant as the gentleman. on reception was less than welcoming. We were given keys and misdirected to our room. The smell that hit us as we entered the room was awful. A very pungent drain smell. It also looked as though the bed hadn’t been made. Nothing like the picture on the website. When we went back to reception to explain, we were told that if we were prepared to wait we might get another alternative room but the hotel was full. We asked for a refund but were told that we would have to phone customer services which was closed. We left to return home. A ruined weekend.
• A3079NSlucasc (6/5): Short staffed however comfy clean rooms - Very poorly ran hotel. First arrived there was a very strong smell of weed in the hallways travelling into the rooms. Granted, the lady did assure us it was from guests kicked out the night prior. She sprayed the halls and rooms and the smell was nearly gone afterwards. The rooms were very well cleaned, spotless even. Very comfy beds and great air cons. The major reason for such a poor review is the fact the shower pressure nob had broke: I went to reception, waited over 20 mins in total, rang the bell and even called reception, no answer. I had to go into the bar area just to get the attention of someone. The lady said she’d send someone up to sort it…40 mins later and now 20 mins to checkout, nothing. Now as much as the shower DID work, the nob was loose and I didn’t want to provoke it and make it worse. As much as it wasn’t damaged, something wasn’t right and for that reason I went and reported it. I did speak to one of the cleaners, the lady came and inspected the shower and said it was fine but obviously needed tightening or fixing to some degree, but assured me it was okay for use and it wasn’t our doing. Staff are fantastic here and definitely save it from being a lot worse than it could’ve been.
• Road46604803138 (10/5): A friendly hotel with exceptional service - A very friendly hotel with superb attention from the staff. Food was excellent and Codie’s service and attention was exceptional. Definitely to be recommended!
• S9575UTpaulo (6/5): Rude Receptionist - I stay in Premier Inn across the UK due to work and it can be 2 or 3 hotels per week and I rate service very highly generally in these hotels for the money. But this one today I must have got someone on a bad day as from checking in the woman was rude, to 5 mins later looking for a drink with no one to be seen, the same. Lady sees me walking to the bar and rather than ask me would I like anything I was blanked & since its nice and sunny 27c out there service with a smile would have been great but I eventually asked for a drink, to be then told doesn't open till 6 well that's fine but no need to be rude about it not my fault your different to most of your other hotel that during this weather would be more than happy to service drinks tk make extra money but clearly not this one
• johnbU2894SP (8/5): Premier Stay - Nice hotel, room was really clean and at the standard expect from Premier Inn. Cooked to order and continental breakfast buffet with very good options. Can select items from cooked breakfast and poached eggs were perfect. Helpful staff, no iron in room and reception brought one up to room. Although near busy road not noisy and had a sound sleep
• A1817MXstevenp (10/5): Exceptional - Fantastic place and amazing staff, Michelle was exceptionally polite, helpful and professional, I'll be revisiting for sure!
• E8134EUmartinh (10/5): very good hotel - We stayed 1 night in hotel. Booking via internet was very easy. Hotel is located in suburb and has large free parking. Reception is friendly and helpful. Room was clean and space was sufficient. Next to hotel restaurant for food and breakfast and that was all good. Was quite busy in evening. All in all a good stay
• lizsZ3384YE (2/5): Very disappointed at lack of cleanliness - I’ve found premier inn to be reliable in the past which is why I was staying there. However, when I got to the room, cups were dirty; bed hadn’t been changed and had blood and hairs on it. I was moved to another room where the cups were dirty and the bathroom had hairs on the bath and sink area. Really disappointing.
• B3926ERelainep (10/5): Super Comfy Bed and Bath! - I highly recommend this hotel for shorter stays due to the lack of storage space for luggage. However, we had a great time as there were many great points. The beds were super comfy, the pillows too and the bath was amazing. Lots of hot water The windows open so if you like fresh air, you'll be happy and the views from the back of the building are good.
• tracygQ768NP (10/5): Great customer service - One of the best premier inns I’ve been to great location and Meghan who was on was amazing was always there to greet you unlike other premier inn s usually no one to be seen but was great to see a smiley face and nothing was too much of a bother either only negative was tv reception wasn’t that good overall fab!
• 656traciea (10/5): Dundee East Stay - The welcome of the staff at this hotel was fantastic, the hotel was clean and comfortable, car parking was very easy and the quality of the food and drink was great. This hotel is really easy to find and the people very friendly . The room was very clean and had everything we needed for our stay. the hotel has a charity donation for a book which helps a local charity and is a great Idea.
• McPherson9 (10/5): Lovely Stay - Stayed here on Saturday night on a family trip up to Dundee for the weekend. You can’t really go wrong with a premier inn, this hotel was better than anticipated. Staff were very friendly and welcoming, room was excellent and spotlessly clean. Room was all set up for is coming, as we have little one cot was set up(other times we need to remind them after we arrive). Hotel was extremely quiet and we all slept very well. Hotel location was great, has a coop about a 20 second walk door to door which is ideal, plus there are loads of places to get takeaway food next to the coop as well so your spoilt for choice if you need something to eat. There is also the lovely pub next door to the hotel that you can use. Would happily stay here again on another family trip up to Dundee.
• hayleye604 (10/5): Wonderful Customer Service & Lovely Room - Myself and my husband came to stay at the Dundee East Premier inn near Broughty Ferry on 17th November for a few nights. We had asked for a room suitable for a disabled person. We found the room to be rather nice, however we did have a few issues with the heating, the television and lack of towels. I went to the Reception desk, and the receptionist - Graham - could not have been more helpful. He was truly wonderful and extremely patient in explaining to myself and my husband, how to operate the television and the best way to set the heating for a comfortable stay. Nothing was too much trouble for him and his manner was always so friendly, polite and down to Earth. Premier Inn should be proud of having staff of this calibre. Well done and keep it up. Hayley.

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