Premier Inn Kilmarnock

Location: Moorfield Roundabout,Annadale,Ayrshire,Kilmarnock, Kilmarnock, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• nsU620OS (8/5): Great stay, and staff with a genuine desire for you to have a good stay! - Very clean and comfortable room and bed. Additional items supplied promptly. Although no one sitting doing nothing behind the reception, someone came within seconds of pressing the bell. Unfortunately it didn't begin the best due to an issue with scheduled system upgrade/ communication. However the manager came and accepted responsibility and seemed to have a genuine desire to resolve it -;which he did. First time to the area and they got someone with local knowledge to give me some ideas of local hotspots (thanks Jess) but ALL staff were friendly. Food provided by restaurant next door and very reasonable deal given to guests. Lovely view of the port as well. Only reason its not a perfect score is because of the issue in the 1st place.
• jameswK6883UK (10/5): It was nice. - Had a nice time, Very clean rooms and cant wait to come back. The staff are very helpful. Jess was amazing and very helpful
• H1021QNadamr (10/5): Very happy with my stay and the hospitality - Great hospitality very friendly staff jo at reception was fantastic very helpful Courtney very helpful friending great smile room was very nice and clean would come again for sure
• Trip62729443037 (10/5): West of Scotland - Killie is a good central area for West of Scotland and the staff go the extra mile to help. Angela the Manager is a credit to Premier Inn.
• Sightseer65374393575 (10/5): Nice stay! - Had a lovely stay, all the staff were very friendly, my room was immaculate, the building does look a little aged however
• lenoreb279 (10/5): Professional - Stayed at the Premier Inn again, the men on the desk joe and sheldon were extremely lovely to deal with and very professional. Helped me with my bags upstairs as well which was lovely and provided me with biscuits and a breakfast on the house! been a while since iv had someone ask and I stay at a lot of premier inns for work. I shall be returning to this one again shall I find myself down in ipswich on my next trip. Usual clean room, its what you would expect with the premier inn.
• Tollers1988 (10/5): Great experience - Great experience, booking was easy and check in quick and efficient. Free biscuits were enjoyed by the children! A must stay!
• D6309SYpamelag (10/5): family friendly stay - friendly staff, warm and welcoming atmosphere on check-in and out. clean rooms and great value for money for a family. kids get free breakfast when 1 adult purchases a premier inn breakfast making the stay more appealing and budget friendly. the hotel is 24 hour surveillance making you feel safe. location is close to main roads, town centre and hospital.
• markhP8129ZY (8/5): Amusingly bad customer service at the restaurant. - The room was clean and cell-like as usual. The bar next door, though... We went there at 6.25pm. We had not booked. The man said, we have nothing for you until 7.30pm. I pointed at an empty table nearby, with place settings, and asked whether it was booked. He said yes, some time after 7. So it was free, but he said, that's for overspill and we like to keep everyone in one area. That made no sense but we thought, OK. Right next to that there was an area set up for dining, entirely empty. So we sat in a non-dining area with some snacks. A customer at the next table was served a pretty good-looking meal. So this was a team effort. We didn't book and the man in charge wasn't into customer service. He could have just told us straight, we'd rather not serve you food.
• annmarieb314 (10/5): All good - Was very welcoming , room was clean and comfortable. Staff were very helpful. We had meals next door (cotton mill) food was fine , as expected from a harvester like restaurant. Staff were friendly and helpful. Very accommodating of allergies. Was a pleasant atmosphere.
• Cosmopolitan583137 (8/5): Great quality and service.Good value for money. - Reliable good service and quality of room.Very clean unsuite,good night's sleep in very comfortable bed. The adjoining restaurant provided good meals and friendly service. I have stayed here many times in the past and will again in the future.
• 94royb (4/5): Smelly pub - £125 for one night without breakfast, other family members paid £105 breakfast included? Awful sewerage smell in pub, beds are better than travelodge. Been here a few times but the standard is going down but paying more!
• Passenger61005055386 (4/5): Not a quiet room - Plenty of parking and a decent size room. I was given a ground floor room and that's where the quiet room experience ended. One could hear every footstep from the room above. It was difficult to sleep and not good if one has to get up at 5 am for work. Next time I'd be giving Premier Inn Kilmarnock a miss.
• Malene (6/5): - Premier Inn Kilmarnock is as you expect from any Premier Inn
• cerysb445 (6/5): Disappointed - We stayed at the Ipswich South Premier Inn for one night, and unfortunately, this has been the worst experience we’ve had with Premier Inn – and we stay in them regularly all over the country. The hotel itself feels very outdated, as do the rooms. While the staff in the hotel were friendly and polite, the experience fell apart when it came to breakfast at the Beefeater next door. We always use the adjoining restaurants for breakfast, as it’s advertised in the rooms, but this time we were told they couldn’t seat us. This was at 8:30 on a Sunday morning, and there were plenty of empty tables around – only one was occupied. The staff told us they had “no space” for a family of five, but from what we could see, it seemed more like they just didn’t want to set up another table. We were left very disappointed, especially as a family of five would have given them good business. We ended up having to take our service elsewhere. This is the first time we’ve ever been turned away from breakfast while staying at a Premier Inn, and it was both frustrating and disheartening. Friendly hotel staff aside, the poor service at the Beefeater and the outdated hotel make it hard to recommend this location. There are definitely better Premier Inns and hotels in the area
• frankiew479 (10/5): relaxed stay - The staff were super helpful with local knowledge and advise. check-in was quick and informative. the rooms were clean and smelling fresh, of course COMFY beds for a great night sleep, they also have cute little gosh charity shop at the reception area so make sure to bring change as they sell books, bracelets, toothbrush if you have forgotten yours. good location, in terms of out the way from noise but close enough drive into the town centre or walk to hospital.
• Y3207DQdanielh (10/5): Outstanding Stay at Premier Inn Kilmarnock! - Had a really good stay here. The room was clean, comfy, and quiet – perfect for a good night’s sleep. Big shoutout to the reception staff who were super friendly and helpful from the moment we arrived. The location’s handy, parking was easy, and breakfast next door was tasty too. Would definitely stay again!
• bellacO1036WP (10/5): AMAZING STAY - Absolutely amazing stay, from the moment I arrived with the happy, helpful staff at the front desk always going out there way to help to the housekeeping team who are always working hard and even able to take time out there busy day to help and the room was lovely and clean. All staff are more than happy to help.
• 582cassief (10/5): Amazing stay - We had a lovely stay at Ipswich south hotel. Lovely clean room and Sheldon on reception was very helpful and accommodating. We will be back 😃
• taratupps2 (8/5): Good value, but a wee bit tired - If you're planning a short stay in kilmarnock, the Premier Inn is perfectly fine. However, it's in need of a bit of TLC, as it's getting a bit tired, as previous comments stated. The staff are all very helpful and friendly. Also if you are looking for a nicer place to eat, try the Cochrane a couple of miles away
• susanfY594FA (2/5): Bathroom cleanliness - The bathroom was very poor. Grouting and silicone around the bath and sink were dirty and black in places. Plug holes were dirty and soap dispenser over the sink was rusty and needed replacing.
• 836geraldines (10/5): Great friendly hotel. - Wonderful staff, room spotless. Will definitely be back. Staff very knowledgeable about local area. Quiet hotel. Loved it.
• mchught2019 (2/5): Last time we will visit - We have used premier inn all over Britain. Without a doubt this one is shocking and we will never visit again. We start with arrival and a young man who clearly did not want to be there and said the absolute minimum. No pleasantries , he didn't even ask if we were having dinner or breakfast there. This is the worst reception we have ever had in any hotel. Room was dirty, not just wear and tear but inside the toilet was filthy. In addition the room was stiffling hot all night with an inadequate fan. Finally don't be fooled by the claims of unlimited breakfast at the Cotton Mill next door... No such thing as the waitress takes your order and it's one of each item with a very limited range at the Continental selection. We will never return as there are lots of places in Kilmarnock.
• nigelg683 (2/5): Unbearable hot bedrooms - Spent two nights here over the weekend. The room was like an oven. I know they are clear that there is no aircon, but the outdoor temperature didn't seem to make any difference. Window opening restricted to 2 inches, bed made up with sheet only, tiny desk fan running all night. Quality of sleep was very poor. Friendly staff put a brave face on it but I strongly advise prospective bookers to consider if this is going to be a problem for you.
• angelacN6833NN (10/5): Awesome stay - I had an amazing stay at Kilmarnock, all the staff were lovely and very helpful, nice, clean, spacious rooms and a nice restaurant next door.
• geschke2207 (8/5): Brand new hotel, standard Premier Inn quality - We stayed for 2 nights, 2 adults and 2 children. Brand new hotel and clean. Room was new, clean but quite compact. I would not have managed more than 2 nights there with 2 children. We only had a small aisle between the beds to move around. Breakfast/restaurant area seemed small compared to the size of the hotel. Breakfast was usual Premier Inn fare and quite nice. We did not use the restaurant for dinner. Don’t bother with their car park, park across the road which is cheaper - but remember to pay before you leave, it’s barrierless and you’ll get fined if you forget!
• Discover278463 (10/5): I could easily live in this room! - We Have no negative comments on this Premier Inn! Didn't expect the room to be so good, Didn't expect a fan to be in the room!. Bed comfy, fluffy comfy sheets, choices of firmness of pillows, clean modern bathroom and shower, did not need to bring shower gel, decor modern, overall a lovely room to stay in. Oh, and don't forget the ample free parking spaces. Greeted well at reception. Excellent all round 👏
• S2629LIdavidt (10/5): Ideal - We stopped here for one night to break our journey and extend our holiday. We were greeted in a friendly and welcoming manner and helped to book a table in the adjoining Beefeater at a convenient time, despite their being very short staffed. The room was made up and well presented. Our 7 year old Granddaughter is very happy - and so are we. Thank you.
• OmaD68 (10/5): Best nights sleep I've had in ages - The large bed was very comfortable, my son said his bed was comfortable too, so a good night's sleep was had by both of us. The staff were very helpful and friendly. I booked for us to have breakfast too. As you order your food, it was hot and tasty.
• JillMad (2/5): Described as Pet Friendly in the Trip Advisor search, it wasn’t. No bed for the night for elderly woman. - This hotel appeared when I put ‘ Pet friendly hotels in Ipswich ‘ in my trip advisor search and so I booked it. I arrived with my dog after a 5.5 hour drive from North Yorkshire and was told ‘no dogs’. Despite explaining my position including that I was in Ipswich because my brother was on life support in Ipswich hospital and not expected to survive, there was no flexibility. Neither the manager nor customer services would help. Assistance dogs are allowed so it’s not an objection to dogs per se. I ended up without a bed for the night in very difficult personal circumstances. It seems that Premier Inns values rules over customer’s needs.
• 603bets (8/5): Home and away - Hotel was quite safe and staff where very helpful nice and professional, easy to get to town centre and main routes , room was nice clean and beds comfy
• RhiMason (10/5): Lovely experience - Comfy beds, friendly staff, lovely little touches for the Ed gig, very clean, spare pillows and duvet too, all round a nice hotel.
• Travel35955712975 (10/5): A very pleasant stay. - Very easy convenient parking on site, upon arrival receptionist was very friendly and informative , the room as expected was very clean with a comfortable bed.
• Navigate61118606442 (8/5): Pleasant stay - Good location with free parking. Very helpful reception staff on arrival. Our room was clean and as expected with a very comfortable bed. Attached restaurant serving breakfast from 6.30am - 10.30am was very convenient. Overall a very enjoyable experience.
• OnAir08085998958 (10/5): Perfect location for my onward journey all very close to the motorway and nice to have the restaurant on site. - Great location and very friendly happy staff . Very nice room with excellent free car parking. The desk manager was so friendly and helpful with regard to arranging the restaurant for me at a very short notice. This location is perfect for onward travel ,I will definitely return to this hotel.
• Dream64845388502 (10/5): Golf - Very nice hotel. Staff was very friendly Bed is very comfortable and the pillows are very fluffy. Room was very clean Got a fan
• S2210PDkayg (8/5): Stay premier inn kilmarnock - No assisted room and tv broken. However overall it still remains a good comfortable clean place to stay to visit my realtives
• markhP8129ZY (10/5): Exemplary customer service. - The room was as expected: clean and airy. The customer service was outstanding. Visiting the local hospital from the Isle of Arran, I was unsure about how many nights to book. After one night it looked as though the ferry home might be cancelled. Looking to book two more nights, I had difficulties doing it online. The person on reception was called Angela. She did the booking for me. I won't bore anybody with the details but she encountered some issues with my request. Not only did she get stuck in to resolve them, she worked at it until I not only had a room but a favourable price too, without having to change rooms for the third night. This is an employee who is not satisfied with the extra mile. She brought goodwill, determination and intelligence to the task, even though she knew that I may have to cancel one or both of those nights. In the end, I cancelled night three. After all her work, she was even gracious about that. I worked 20 years in education and 10 in retail. In my experience, that standard of professionalism is not the norm. I was seriously impressed and I hope she sees this review and takes it as a "thank you".
• MaenH14 (8/5): Good sleep time - Staff nice even if I talked in English. Good parking. Room small but clean. Slept over there for few hours only but was good.
• Hushinish (4/5): Great Staff Let Down by a Tired Product - Stayed for one night and, unfortunately, this was probably my poorest Premier Inn experience to date. The staff were the highlight — warm, welcoming, and genuinely accommodating. I actually felt sorry for them, as they’re clearly doing their best while having to deal with guests disappointed by the state of the property. The product itself is very tired and worn, and it’s clear that the hotel is in urgent need of refurbishment. This just doesn’t reflect the consistency and quality Premier Inn is known for — particularly when it comes to comfort and quality of sleep, neither of which were delivered here. Come on, Premier Inn — this property needs attention to bring it back in line with your usual standards.
• M3729VWsteve (8/5): Enjoyed our visit. - The room was fine. We slept well and the beds were comfortable. Staff were friendly and helpful. We were lucky enough to visit in a heatwave and the outside garden patio/play area was a great suntrap, perfect for drinking beer and getting some sun but with one issue : the garden furniture is very old, decrepit and in places rotted. My wife lost a beer when I sat down and everything moved. The staff kindly replaced it. Whilst it was amusing watching other customers deal with these very unstable tables and chairs and having the same issues as us, there could be more serious issues if someone became injured from a collapse of this furniture, possibly even with liability issues... Food wise, an average offering from this type of hotel. Unlimited breakfast was good and set us up for the day. The two women running breakfast did their job very well and everything ran like clockwork. I would be very happy to visit again.
• AndyI691 (8/5): Slightly disappointed but still good value - A very convenient and easy location for an overnight visit. The road noise was minimal considering the location near a roundabout. The building interior is perhaps needing a refresh and the room was very bland. The lack of a second armchair in the double room despite plenty of space was disappointing. Overall it was good value but the breakfast was a bit tasteless compared to other Premier Inns we've stayed at. The Haddock and chips in the evening compensated, the fish was excellent and the chips great with the skins on.
• amydC3203XZ (4/5): Loud doors for early hours and No phone signal - Great beds as always for a premier inn, the tv worked and we really enjoyed the bath and shower. However our room smelled of damp and the corridor doors were very loud starting at 4am! No phone signal and very poor WiFi without upgrading made communication so tricky and ment we couldn’t even make phone calls without experiencing issues.
• jimguinane (10/5): Very convenient for motorway onward travel - Very nice hotel comfortable and easy access to the motorway for onward travel. unfortunately the day we were there the kitchens were out of action. the staff organised a take away and got plates and cutlery for us to eat in the bar. staff were super friendly.
• MarkH2456 (10/5): Clean, efficient and comfortable - Premier Inn Karlsruhe seems a rather new hotel, with the location perfect for those travelling by train as it’s a couple of minutes walk from the train station/bus stops for Flixbus etc. I hovered between 4 and 5 stars as of course being a Premier Inn it offers the usual bar/breakfast facilities and no more, but the top rating reflects the price/cleanliness of the hotel/staff attitude, which were all spot on. Room was comfortable, everything was nice and clean, nothing to fault. Can’t comment on breakfast as we never had it, but had a beer in the lounge area. Was a little pricey compared to what you’d pay in the city for a beer but not too bad. For a nightcap it’s a nice spot to end the day. If I’m exploring Baden-Württemberg again I would certainly use this as a base again.
• Connector33061897582 (10/5): Enjoyable stay - Positives: The staff were very friendly and helpful, especially at the reception. Check-in went smoothly and the staff was very professional and clear in how everything worked around the hotel. The breakfast was very nice as well! I had an early check-out which happened some hours after the refund was available, which really wasn’t an issue for me, so I was glad that the early check-out was possible regardless of refund was possible or not. During my fuss in my check-out, I had forgotten an item of clothing and had gone back the following day around midday to see if the clothing had been found. At the time it hadn’t been found and I gave my contact information in case they wanted to contact me in that regard. They did end up finding the item of clothing and were quick to let me know, so I could figure out when to get it. I know it’s all part of the profession, but I am really thankful that they were quick to inform me. Negatives: The hotel is fairly close to the train station, so there’s a lot of honking in the evening/night, which gave me some frights from time to time when I had gone to bed. Overall: I really enjoyed my stay regardless of the trains honking and the early check-out situation. The staff were very understanding and helpful!
• Duchess_Smurfette (10/5): Attentive Housekeeping Ladies - Clean room & bathroom. It is very close to the Karlsruhe Hbf. The housekeeping ladies were very attentive & friendly replenishing our coffee & tea sachets during our stay (6 days) there. We will definitely use this hotel again as our base to visit Baden-Wurttemburg.
• O3844RQmagdalenak (10/5): Amazing - FANTASTIC! The best Premier Inn we have been. Beautiful design. Top class clean and comfortable.We had a great night there Very helpful and friendly staff. We were very impressed. Highly recommended.

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