Premier Inn Tonbridge North

Location: Hilden Manor,London Road,Tonbridge,Kent, Tonbridge, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• markjA4609YY (8/5): Car patking let the experience down - I think the only thing that lets Tiverton Premier Inn down is the car parking. The multi story is accessible but is costly.Also I was stung by having a parking permit stuck to my windscreen.This was because the ticket machine at 10.30 decided not to issue a ticket after an attempted payment. Consequently an over zealous park attendant stuck a notice on my screen at 7.0am.Not impressed so I think Premier Inn needs to have an agreement with Mid Devon Council about resident stays.
• matthewlS1757ZA (10/5): Great Stay - Staff was very friendly and welcoming. The check in time was nice and quick and had no issue in doing so. When arriving at our room, we was very satisfied how clean the bedroom was, as well as to how nice it was. The bed was comfortable and the bathroom was very clean.
• matthewdG6611GE (10/5): More than willing to help staff, room was clean and tidy, - Arriving early in Tiverton today Vanessa went the extra mile, helping to check me in early which was needed after a long drive
• K3870QVjoannaj (8/5): Good base for a short stay - Centrally located. Room was clean and comfortable but general areas were poor with check in machine not working and lift broken
• 299DavidB (8/5): Great staff, comfortable rooms, very POOR parking - Hotel and staff were great. And room prices very good. BUT THE PARKING IS APPALLING. £16 to park over night in the multi-storey. Cheaper if you can park in one of the small number time limited spaces outside the adjoining council office, or a few hundred yards down the road (not great when it’s raining!!). But that requires a lot of moving from place to place, in and out of Waitrose car park for 2hrs etc. to comply with length of time your allowed to park. We would come again, but now more aware of the VERY limited or costly parking arrangements. All are shown on the web site, but who reads that. We don’t. 🥴.
• Mobile27296600976 (10/5): Loved every second of our stay - Highly recommend this hotel no problems staff extremely welcoming and nothing to much trouble hotel is amazing clean you can’t fault this hotel at all and food is fantastic and excellent value for money can’t wait to go back for Christmas
• Minder54 (10/5): Great place to stay - The hotel was clean and tidy and the lady at reception polite and helpful. The room was clean and tidy. The towels supplied were ample. Having the shower gel and shampoo supplied was great. The coffee and tea facilities plenty. Check in was easy and having early check in was great. The only think is bring a bottle opener. The price was reasonable
• tonywR8968OA (10/5): Very good stay. - Lovely Premier inn based in the middle of Tiverton. Friendly service quality accommodation and quality food. Car parking fees structured so overnight parking is expensive believe as it a multi storey joined to the Hotel it could be subsidised by the local council for guests of the Premier inn.
• 248steviej (10/5): Great! - Just a quick stop over for work, all team especially the reception were great! Rooms clean and comfortable will definitely if back in the area.
• daniellC2847YG (6/5): Disappointed - I stayed at the Premier Inn in Tiverton and was really disappointed overall — mainly because of the parking situation. Before 6pm you can’t actually pay for overnight parking, which is incredibly frustrating when you arrive earlier in the afternoon. You basically have to either wait around until 6pm, risk a ticket, or keep going back and forward to the car park. Completely unnecessary friction for guests and not what you expect in 2025 from a major hotel chain. The restaurant also really struggled. In the evening they simply couldn’t cope with more than around 6 covers at a time — service was slow and they just looked overwhelmed. If you’re staying here, realistically don’t expect to just turn up and get fed at the hotel without delays. Staff were polite — but the operational design is just not guest functional.
• Kostie (10/5): Great hotel…above and beyond - Just wanted to say a huge thank you to all the staff at this hotel for making us feel at home whilst going through a very difficult time. The housekeeping staff were wonderful Janice and Anne on reception were very supportive and sympathetic as to the reason we was staying at this hotel and went above and beyond to help us feel at home and comfortable. Wouldn’t stay anywhere else and if I could give 10 stars I would. The staff at this hotel are some of most caring, compassionate and dedicated I’ve ever come across. Thank you all for making our stay welcoming and helping us out where possible. A credit to the Premier Inn team
• graham999Manchester (8/5): Worth the extra for premium - Classing it as Tonbridge a little off the mark as it’s by the hildenborough town sign. It’s about a £7 taxi ride from railway station for info. Quickly checked in although later there was a huge queue. I had premium room and well worth it. Excellent facilities including pod coffee machine, upgraded bathroom with rain shower. Bed was very comfortable indeed. Quiet location. Only prepacked micro wave style items available for breakfast as the restaurant next door closed at the moment. Not known when will reopen or if available for breakfasts.
• fatoldman (8/5): Great, apart from the digital detox. - Greeted most pleasantly on arrival and in passing while moving out in the morning: excellent staff. Room also fine, apart from the absence of the free WiFi. Reception tried to help by providing the premium WiFi, which also didn't work in our room. As they warn that cellular Reception is intermittent, you would hope that Premier Inn management would realise that good WiFi is essential here, but sadly they don't seem to have worked that out yet. Management! You are letting down excellent staff.
• N2785DKjohnp (4/5): Unexpected visitors on a friday evening - ​Ah, the Premier Inn Tonbridge. Where a good night's sleep isn't just a promise, it's an audition for a nature documentary! I was gently roused at the entirely reasonable hour of 02:30 AM by what I can only assume was a very exclusive, private party happening just above my head. Forget the gentle murmur of traffic; I was treated to the thrilling, stereophonic sound of my ceiling boards being aggressively chewed by my tiny, nocturnal neighbours. Their joyous squeals and furious scratching provided the perfect, rustic alarm clock, letting me know that their foraging needs were far more important than my commitment to a Hypnos-induced coma. Honestly, the nerve of some hotels, providing such an authentic Kentish wildlife experience free of charge! And since my internal peace was utterly decimated by this woodland rave and the possibility of sleep had vanished entirely, I decided to take the next logical step and check out at 04:00 AM. Who needs extra hours in that super-comfy bed when you can enjoy the invigorating silence of your car boot? It truly was an unforgettable, and frankly, unnecessary, character-building moment that resulted in a seriously premature, but deeply felt, farewell. My wallet may have paid for a full night, but my ears earned a VIP pass to a rodent rock concert.
• Geraldine57307 (10/5): Lovely weekend break - Really lovely weekend break away. Hotel was great with its own restaurant and fabulous menu, cooked and server by friendly and professional staff. Our room was really clean tidy. I would definitely recommend staying at this hotel. We will be back in a few months. So see you then, Reece and team
• Quest17605333200 (10/5): Great staff - Has a lovely stop off on route to Cornwall. Such a lovely location easy to get to. Parking was a bit of a drama but wasn’t the hotels fault it’s a council car park which we knew before arriving. Staff were lovely and made our stay so enjoyable. Food for breakkie and dinner was lovely.
• B4095AGhannahf (10/5): Great stay. - Really great hotel - lovely staff. Really helped e out when my shoe broke! Nice big room that was warm, clean and really well set up for getting ready for a night out/function which us ladies appreciate. Would definitely recommend.
• Lysias54 (6/5): Cost cutting having an effect. - We arrived to check in and the reception area was deserted. We looked for a checking in machine and there wasn’t one. We rang the bell three times and eventually a woman appeared who wasn’t able to check us in but said it was easy to forget to take the customer alert buzzer if you left reception. After 15 minutes a receptionist arrived and we were checked in. The receptionist was pleasant but unapologetic for the long wait. However it was obvious he was virtually running the hotel alone so it was hardly his fault we had to wait. We were given room 1 on the ground floor we suspect because we had luggage and there is not a lift. Unfortunately Room 1 is extremely noisy with the main door banging shut and people up and down the stairs at all times of the day and night. We were also woken again by a group of guests outside our room chatting loudly with their car engines running at 06.30 am. We went to breakfast assuming we would be provided with their usual buffet but it was just a snack counter with little choice. Recently we have had to use two hotels from other chains and it is obvious Premier Inn are no longer the best value. Other Companies have plenty of staff, have very good restaurants and for the same price or cheaper offering much more i.e in one hotel two king size beds in one room with breakfast for £101. We have been using Premier Inns as a first choice for many years but that will not be the case going forward.
• Connector03985890133 (10/5): Couldn't ask for more - Came here on business and was served promptly and kindly, the receptionist Kritan was welcoming and friendly and the room was exactly as needed. Clean room, decent shower pressure, parking was handy and room service was spot on, with one of the staff (Izzy I think her name was) being very accommodating. Great value for money in a convenient location.
• helendR7315SI (6/5): Fantastic Staff - Shame About The Manager - The staff were absolutely fantastic and couldn't do enough for you. Just a shame the manager wasn't so helpful. When the Wi-Fi code wouldn't work he just lunged a business card at us and told us to ring them as it was nothing to do with him and when we requested our room to be cleaned he told us we had to request this before midday and when I pointed out to him it was before midday we were politely told they only get cleaned on Day 6 of your visit. Tegan who was shift for breakfast was absolutely amazing and even when she was rushed off her feet he just sat in the corner chatting to his mate and didn't even help. At one point there was no bread, croissants, muffins for anyone and she was desperately trying to get everything out for the customers that we actually stepped in and helped her out by topping up the fruit juices for her. Not only that but even after her shift she ha to stay behind to put the Halloween decorations up and had to kindly ask her husband to help her so she could go home and guess where the manager was - you guessed it......just sat there watching her. Overall the hotel was very clean and wonderful staff - but the manager needs to go
• Quest768927 (4/5): Poor cleanliness spoilt our stay - Room 2 was very poor in cleanliness badly stained seat cushion and floor not vacuumed The passageway had not been vacuumed.
• farfromhomeReading (10/5): Great stay owing to the helpful young man at reception. - So, in this case it was the positive, helpful and 'can do' attitude of the blonde haired young man at reception that made this stay really good. He helped me carry my bags to my room (no lift) and nothing was too much trouble. He is a credit to Premier Inn. The pub is being refurbished which could be a bit annoying as it was closed, and I didn't see a restaurant within a quick walking distance. - but I'd eaten before hand. The car park wasn't huge but there is sufficent parking. For me this is the better of the two Tonbridge Prems as it is newly refurbed and it is more central to the town. Though still a 15 /20 min walk in. It does have less parking though than the other one. I spoke to some ladies cleaning the rooms and they were very helpful too. Best of this place is the staff.
• laurar395 (10/5): Clean comfortable and quiet - Stayed one night - lovely welcome at check in. Room was clean and comfortable. Quiet aspect too. Check out easy. Room size also good.
• skhutchings (2/5): Save yourself don’t use this hotel - Staff don’t care service is awful food not great we witnessed loads of people complaining . We decided not to eat but waited over half hour to get a drink. Manager walks round but doesn’t help/serve anyone also he is a tad rude, don’t bother with this place! we looked and other hotels in the area cheaper and can imagine loads better than this , also £15 night parking !!
• 206lyndaj (10/5): Premier inn, avoidable car park charge - All you expect from a Premier inn , clean comfortable and easy to find. Staff friendly and helpful. Restaurent had some dishes unavailable, in the evening, but breakfast was as good as usual. Reasonably quiet, considering the size of the hotel. We were told that next time we visit we should park in the next door library carpark not the one adjoining the hotel as it would only cost £2 overnight, instead of the £16 it cost for 24 hours.
• Tinkerbell154 (4/5): Poor kitchen - Hotel situated next to a car park - stayed 2 nights and cost £26 for parking in addition to room. Booking was made for work stay as dinner bed and breakfast - we were told when we arrived at 5.30pm we could only have 6.30am or 8.30am slot for breakfast and the earliest we could eat in the evening is 8.30pm! After a very busy day working this felt too late to eat!! When we asked to eat at 6.30pm we were advised we couldn’t. Sitting in the bar which is part of the restaurant there were x 3 tables that appeared to be booked and those x3 tables occupied six people. When we asked again if we could eat @6.30pm we were told we couldn’t. We were advised there was a new menu and they didn’t want to overwhelm the kitchen!! As it’s very difficult for the kitchen to learn a new menu. We asked to speak to the manager Reece and all he could offer was a refund of the breakfast and dinner! I wouldn’t stay here again!! There needs to be some review of the kitchen capacity in this venue!!
• Cheekyglen28 (10/5): Great night sleep 21/9/25 - I stayed here for one night 21/9/25 this place is nice staff friendly helpful polite the site was clean and tidy warm Wellcome on arrival the only thing I would say having the Vauxhall inn next door and doing there food for them don’t do them any favours I would say you need to put someone undercover to go in there that isn’t known to them see what customers experience I have done a review on the Vauxhall inn as well so to the girls at premiere inn Tonbridge thank you for a good night sleep great service room 102 love mr cheeky in Kent 1000/1000 stars
• K6882TNvaleriep (10/5): Very friendly hotel - Very friendly hotel, good service, clean and comfortable room. Parking was the worst part. Multi storey next door which cost £16.00 for an overnight stay.
• Mobile11353503341 (10/5): Best Premier Inn in the UK - Fantastic staff at this hotel. Best Premier Inn in the country because of the friendliness of the staff. Everything was perfect. Thank you, was a great stay
• 707nikitah (10/5): Great value for money - Great value for money, didn’t take long to get to Exeter for the rugby. Massive room with plenty of space, comfy bed and great in room facilities.
• nessief (10/5): Excellent value - We had a top floor roo., fabulous, as no footsteps above us. Two quick lifts available. Very clean and tidy with exemplary staff, who were very friendly and efficient. We would stay again
• T1424FPphilipp (10/5): Lovely Hotel and Staff - Been here for a while for work purposes. Rooms are comfortable, clean and roomy. Bar/Restaurant is bit small so best to book a time for food in the evening. Food is freshly cooked and delicious. The front of house staff (Tegan, Rhys, Luis, Charlotte, Nessa) are all lovely and friendly and they are helpful if you need anything. If your staying longer than 1 night ask at reception to get your room cleaned by the brilliant housekeeping ladies. Car Parking is not available at the hotel but there is a council multistorey car park right next to the hotel and yes it’s not really cheap but its close, safe to the hotel. There is a height restriction though.
• cameroncN2192QV (10/5): An Amazing stay - The staff were fantastic, always helpful and going above and beyond. Tegan, Rhys, Nessa & Luis are always welcoming!!!
• rayrest (10/5): You can depend on premier inn - Nice, clean premier inn and friendly staff. Good quality food. Excellent value for money. Parking in the multistorey carpark and overnight is £16
• R4240KIstephenh (6/5): Not a good night's sleep - Would have been nice to have been told pub (beefeater ) had closed down when i booked it thanks so much for not telling me. Was in room 7. They have built a breakfast room next door from 7 am all you can hear is plates being moved fridge doors opening. Not ideal.
• foodcriticchatham (10/5): Loved it - It was fantastic the staff were lovely the receptionist was amazing and had a wonderful personality she loved to crack a joke but worried way to much
• Freedom22141018617 (4/5): Awful stay but comfy bed - Me and my partner stayed for a night while visiting family, the room was clean and comfortable but everything else left us quite upset, we’ve had what i assume was a member of staff walk into are room an hour before check out with no knock or anything, while my partner was in the shower and left without an apology. We were also most looking forward to breakfast, which we had prepaid for and after checking breakfast times which were 6:30am-10:30am on the leaflet provided we headed to the pub at 9:45 for breakfast only to be told they stopped serving it at 9. We then talked to the reception where we were just told that the leaflet was wrong and “most of the time we scribble out the times” we then had to ask for a refund for our breakfast which was awkward to have to do, especially with how unapologetic the whole experience was. I usually love a premier in for a reasonably priced nights stay but we will definitely not be returning.
• whirlygig9396 (8/5): Comfortable stay while attending family wedding - Alison made check-in easy & gave clear instructions on the rooms, & car registration details. She was friendly & welcoming. Room 104 was clean & comfortable. The room is located right above reception so we heard a lot of noise from guests coming back from a wedding (which we’d been to). It was a Saturday night, everyone was jolly & happy so not a complaint just an observation. Slept really well, blackout curtains really do their job well.
• 574minl (10/5): Newly done, easy, friendly, clean - just what you need! - I had a perfect comfy and easy experience here. Good value, quite nice interior - it all looked quite recently done up. Bathrooms were actually quite nice, the room had a big fan, big duvet as a spare, and comfy bed/pillows. I quite liked the vanity mirror separately from the bathroom which is nice getting ready. Staff were incredibly kind and friendly. I’d love to come back for a weekend and stay here!
• 135sharono (10/5): Lovely family trip - Very friendly and welcoming staff, changed our booking without any fuss, we only stayed one night, but had a lovely stay, room was a little warm, but fans available
• jas0719 (10/5): another lovey stay! - Another lovely stay. Marise (sp?), Alex and the sweet woman who checked us out Sunday morning (wish I could remember her name) made this visit as nice as previous ones. The room was clean and the staff was as professional as usual. I do suggest that if you have a big party, consider booking a table for a meal in nearby Paddock Wood. Two years in a row, the Vauxhall Inn near this hotel has let us down. It's good for breakfast if you are staying at the Premier Inn, but it is not good if you have a big party. We had ten people and a reservation and forty minutes later with a six week old baby, we still had no food and not even a pitcher of water. I don't think it was the servers' fault. Kitchen and new management perhaps. The hotel is not responsible though!
• louisemD2731AR (4/5): Could Do Better - At first glance, the hotel looked lovely. Unfortunately, no one had read the email I had sent prior to my visit. Although my friends had booked early check ins, their rooms were not ready at 11am. It felt quite disorganised. We had a busy weekend, out at two functions, so I was not i the room for very long on day 1. Unfortunately, late on day 2, I noticed a silverfish scuttling over the pull out bed in my room. My room was on the ground floor (as requested). The en-suite really needs to be maintained better. There was a strange smell in the bedroom and en-suite. I thought it was damp, however, when the toilet was flushed last night, it appeared to be blocked. It was too late for maintenance to attend. This morning, it was clear it had been completely backed up. I could not use the toilet. I reported it to the night manager at 6.15am, who told me to tell his manager who was due to be on duty shortly. This meant I had to repeat the whole sorry tale again, including the silverfish. This time I received genuine apologies. If I had been staying any longer, I have no doubt the issues would have been addressed, but this is not good value for money. .
• KentishTraveller13 (6/5): Sadly - things not as they were. - There is little doubt in my mind that the quality of Premier inns and associated restaurants is suffering seriously from the present state of Whitbread. Staff numbers have been reduced leading to long waits at hotel and restaurant reception desks. Staff are doing their best to battle with the conditions but it is obvious that morale is lower than it was. I and my friends have been customers for many years and have returned often because we liked the facilities, the menus and the enthusiasm of the staff. At least five of the Premier Inns have lost their Beefeaters and the replacements have been poorer and no longer accepting non-resident guests. I have visited three Premier Inns this quarter. The staff at Tonbridge did their best to make my visit comfortable but service has to deteriorate if numbers remain at present levels.
• andrewmarshall393 (10/5): This is an Excellent Premier Inn - This is an excellent Premier Inn. Good staff and good restaurant for Dinner and Breakfast. It's clean, comfortable and quiet. Restaurant is close by, a two minute walk.
• sharongO2807PU (6/5): Room too hot to sleep in. - The room was too hot to sleep in. Although a fan was provided it didn't make the slightest difference. The window could only open a few inches.
• corndodger (6/5): Overall picture - Overall just somewhere to rest your head try to book odd number room even numbers face road bloody noisy have to share a chair as only one supplied no good for more than one night lack of facilities no fridge so in warm weather nowhere tokeep anything cool.
• MaverickViper (4/5): Budget hotel, at a non budget price! - We have stayed at this location multiple times, however this time two things were noticeable: 1) the price had rocketed up to £160 per night 2) the lack of care and maintenance is totally apparent. To me it looks like the hotel aren’t caring for the property, the bathroom walls had decaying paint and mold, and the room was crying out for a bit of care and attention. The money they are asking for is outrageous for the area and what I thought the brand was all about. I don’t think Lenny Henry would be proud of this location. If we’d paid a reasonable rate I’d be saying nothing, but at £160 the hotel management must do better. It’s a budget hotel with non budget pricing. We weren’t bothered about the adjacent pub being closed that we’d received a number of warning about. The hotel seemed really bothered about this. But there are much better food options close by. It was all about being close to our friend’s house. The area isn’t great for hotels so I suppose the hotel will keep milking their guests. Poor overall.
• charlicmanc (10/5): Quiet and Friendly - Really nice hotel, good value for money for the location, car parking is readily available. staff on reception were friendly and check in process was easy. the room was spacious and clean and the whole hotel was quiet. food at the beefeater next door was lovely, breakfast and evening meal were easy to book at reception.
• puddle4000 (6/5): Beware the parking charge!! - Room was adequate, what you’d always expect from a Premier Inn. Shower was a bit rubbish. A non-event of a stay, perfectly adequate, until 2 weeks later I received a £100 parking fine, despite giving reception my reg! I won’t be paying, and have appealed but I’m not the only one, reading reviews. Poor system clearly.
• N6937IJkellyb (10/5): Excellent - A lovely clean hotel with very friendly and helpful staff, would definitely stay again and recommend to family and friends who want an enjoyable experience. The bed was very comfortable and provided a good nights sleep and the cleanliness of my room was outstanding.
• cubsur (8/5): Good for a short stay, overall it was value for money. - Everything as expected at a Premier Inn. My only 'complaint' was that the free wifi was often very slow and at times unresponsive. I did fall back to my own mobile service a couple of times. Hot water was slow to arrive one day and water pressure seemed slightly low, but no big problem.
• h0lidayking (10/5): Nice pleasant stay - We stayed here for two nights over the Easter weekend. We found everything to be as we expected. Nice clean room, recently refurbished. Spotless bedding and towels, plenty of hot water. Warm welcome by staff member, nothing too much trouble. We had the meal deal for the adjacent Beefeater. Everything was good, we couldn’t fault it. Would definitely use the Premier Inn and Beefeater again
• Lou7921 (10/5): Comfortable bed - The traffic noise within the hotel was non existent in my room, despite being near a busy road. The room was functional, practical, clean and comfortable. The shower pressure washer decent and the water lovely and warm. The bed, for me, was extremely comfortable and the best sleep I've had in ages. The staff were very friendly, polite and helpful. I'd definitely return to this hotel if I find myself down that way again.
• Trek45738344262 (10/5): Wonderful stay over Easter break - Wonderful stay over the Easter holidays. Clean room, comfy bed and an amazing shower. The carpark is also very big and free which was a bonus. All the staff were so friendly during our stay. Wanted to give a special mention to Lucy who really stood out to us and was super helpful so thank you. If we are ever back in Kent we will be back.
• 50mv2018 (10/5): Great hotel, great location - Great hotel in a great location. We were visiting family and it was central to everything we needed in Tonbridge. It was clean, the staff were friendly and accommodating, and the restaurant for breakfast was great. Would definately stay again.
• andrewcI7138OD (2/5): Poor - Hotel was great and so was staff but same couldn't be said for the staff in the pub vauxhall inn that you have to use for breakfast different menu that was in room and you only had 15 minutes to choose food before kitchen shut at 09:45 absolutely joke and the lady was no help at all but as recipient said they have no control over that pub and I thought lunch was a joke being told to wait an hour and half to be seated even though i was sitting at a table would not stay again just because of the pub you have to use.
• chal2nj (10/5): We were there to visit family in the area but the kids loved the hotel! - I was travelling with my 2 children (7 and 9). The 3 beds were made up really well and were super cosy. The kids loved the experience of the hotel even though we were visiting family. All the staff were friendly. Building felt safe and secure. Ultimate breakfast with the kids eating free was ridiculous value for money. Amazing.
• powerofthep (10/5): Great stay - Amazing stay, comfortable beds, quiet room and had a lovely night sleep, absolutely no complaints. Had a really helpful receptionist called Kritan, an asset to the hotel. Would definitely visit again and would recommend this hotel to anyone.
• Navigator42411820414 (10/5): To short and very sweet. - Premier inn Tonbridge North std the Gold standard for all the others up and down the UK, it was clean and fresh and the staff were lovely. My Husband and I have stayed at many premier inns and this was far ahead of the rest. I wouldn’t hesitate to go back.

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