Premier Inn Glasgow - Bellshill
Location: New Edinburgh Rd,Bellshill,Glasgow,North Lanarkshire, Bellshill, GB
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and convenience at our hotel in southeast Glasgow, ideal for both business and leisure travelers.
Premier Accommodation
Unwind in our super comfy new generation bedrooms, featuring a 40" flat-screen TV, freshly updated bathrooms with large showerheads, and luxurious king-size Hypnos beds inviting you to a peaceful night's sleep.
Prime Location
Located close to major conference facilities, you’ll find it easy to attend business meetings. After work, explore local attractions from electrifying sporting events to vibrant nightlife, ensuring a memorable stay.
Delightful Dining
Indulge in a delightful culinary experience at our Brewer’s Fayre restaurant, where you can savor a variety of dishes to satisfy your appetite after a day full of adventures.
Book your stay now and discover all that Glasgow has to offer!
Important Information
50 spaces, including 4 disabled spaces. No height restriction. Space for coach/lorry.
From M74 J5, follow signs towards Coatbridge and Bellshill on A725. Take 2nd exit off A725. Hotel is on the left of roundabout. Next to the Bellziehill Farm Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- Z1569KKcatherineh (4/5): Not the best experience - Just a couple of points. Unhelpful at check in regarding rooms on the same floor. Cold plates for a hot breakfast. Undercooked bacon. No milk available one night. Room was cold and heating just kept clicking off. Plus side 2 extra pillows given for a fractured wrist. Luggage storage was available. Good location
- fionai165 (2/5): Awful rooms - Room allocated was extremely damp. Unable to open window in room. Complained to manager and moved to another room. Been same for over a year. Windows need to be replaced. Paid £140 for room. Have enquired about getting a refund. Totally unexceptable.
- mollydoggy (8/5): Disappointing Unlimited breakfast - I should start by saying I had a great night sleep and the bed was comfortable.
Clean room and good shower. The staff were welcoming also and free parking is a bonus. Good location for street and glastonbury. Has an aldi close by
My only complaint was the breakfast. I paid 10.99 for the unlimited deal but found the brewers fayre next door seemed to have run out of most of the pastries and fruit. As a vegetarian I was also told I would have to preorder vegetarian sausages or veggie bacon. It was chaotic and the food was below average I'm afraid.
- Trip281682 (10/5): Nice stay - One night stay. Hotel is in City Centre. Central Station 10 min walk away. Queen St Station 5 mins away. Room was very comfortable. I had a goos nights sleep. Hotel convenient for Airport Bus. Nice bar and restaurant area.
- samwN4715MV (10/5): Brill - Amazing room! Entering the room was very nice and clean and fresh.
Great touches to the room!
Chlo left her name on the slip and just wanted to give her a very big thank you.
- jrZ3668SO (6/5): Shopping trip - Great location for trains and shopping. Staff were very friendly. The hotel room was clean, a little tired looking, but had a strong smell of damp.
The menu in the restaurant is not great for coeliacs. This could easily be improved.
- I8124ICdavidc (4/5): Jobs-worth staff who can’t be bothered - Lazy, jobs worthy staff who really couldn’t give a damn.
Too busy to assist at checkin when approached, too busy to assist with finding me a breakfast seat at 09h30. Came down for food at 21h05. Was made to wait until exactly 21h15 only to be told the kitchen closes at 21h15. Very poor attitude = very weak management
- xZeex (4/5): Hotel stay experience - The free Wi-Fi was unreliable, and the bathroom had a strong unpleasant odor. Additionally, there were not enough irons or ironing boards available.
- jodW7556LH (2/5): Let down at breakfast - I stayed here for work and had a meal deal. The evening meal was fantastic however the whole experience was ruined by the lady who was in the restaurant at breakfast. I waited at the counter to be seated for at least 10 minutes then decided I needed to eat as I had work really soon. I was greeted with a grimace from this woman and I then gave my room number. I told her I was waiting a while to which she responded shouting across the restaurant “IM ON MY OWN “……I wish I’d said…frankly I don’t care…I’m the customer but I just got my breakfast and left. It’s not hard to keep an eye on who is waiting….very rude woman and let the whole stay down. She also failed to ask about food allergies.
- Road33817148031 (10/5): Great stay - Fantastic room was clean, I didn’t eat because I went to the maccies across the road! But the service was great, Recpetion team was quick! Shower was powerful
- dougbA7578XP (10/5): Absolutely superb 5star - Premier inn was very good
Worth a stay
Would stay again
Defo worth a stay really good
Easy to get to good parking and book the restaurant it was ace
- jettttt (6/5): Hermetically sealed room - Room had no opening window. Not stated when I booked. I can not be the only person who expects - and needs in order to sleep - fresh air. Otherwise everything was okay.
- dee1982dee (2/5): Avoid - The family room given to us was covered in black mould. No one ever on reception to get moved either, after two nights managed to get the 3rd night in a new room. The bar area is dirty , tables are sticky as not cleaned properly. Would not recommend this hotel at all.
- KeithG644 (10/5): Shopping Trip in Glasgow - The hotel location is ideal for accessing the central shopping area of Glasgow. The hotel was of a superb standard and the staff were very friendly and helpful and made you feel welcome
- IrS1 (10/5): Glasgow premier inn review - Usual very good standard of room, quiet, and very well located close to Queens Street station-we stayed at George square hotel-would consider staying here again if we return to Glasgow
- X2847MAclairer (8/5): Visit with granddaughters - Hotel clean Room clean and comfortable Staff very friendly and approach Restaurant also good and service good Would recommend and I would book again
- C8660QFbrendah (2/5): Mould and condensation in room - First room we had had a terrible
Smell of mould and the condensation was so bad from the windows the carpets were soaking wet . Moved rooms but the smell took ages to go from my septum. The service in the bar area was awful . Warm dessert arrived cold and the women who was supposed to be the duty manager had a terrible attitude. Poor service. Won’t be returning in a hurry
- 840barryy (10/5): Stay - Richard & Alice excellent service !!!!!!!!!!!!!! Clean hotel as ever. All good !!!!!!. I stay here very often it’s very good
- 424billw (10/5): Clean, comfy, good value and cheery staff. - Typical Premier Inn, clean, comfy, with very friendly and helpful staff. Easy parking, and hotel handy for town centre. We took advantage of a recent cheap price deal with inclusive breakfasts.
- Frqflier (6/5): If You're Going Premier Inn, You Know Why You're There... - Not sure I'd rush back, but I got what I paid for. All you need to know about the property is a heavy reliance on cutting out people in favor of automation. And it's a business run on upselling.
You check in via computer screen and QR code, so don't expect a warm greeting from anyone. Instead, you're interrupting a bartender or restaurant server if you have any questions or issues with the check-in screen. Your key card is required for just about every set of doors off of the lobby. And the restaurant menu comes with many upgrade options at a cost. That said, my evening meal came with an upgrade option for a drink from the bar and free breakfast for I think 26 pounds for everything which was pretty reasonable. A shame my entree wasn't really worth that price as it all seemed previously prepared and thrown in the microwave, with a defrosted dessert smothered in sauce.
Others on here have complained about the noise at this hotel. But when I stayed in mid-November that was not an issue.
It's a short five-minute walk from the Queens Street train station and about a 15-minute walk from Glasgow Central Station. Lots of restaurants, coffee shops and retail options within a short walk if you don't want to dine at the hotel.
Buchanan Street and all of its shops are within a 10-minute walk.
Finally, if you're staying at a Premier Inn, you know what you've paid for, and you know what you're getting. Greatly reduce your expectations and you won't be disappointed.
- V2674IRiand (10/5): Great will use again - Nice clean room,quite location,friendly helpful staff,good entry system,great shower,adjoining bar was warm and welcoming staff great stay thank you
- 975momol (2/5): Bad first impression and didn’t feel safe - Stayed at Premier Inn Glastonbury and felt unsafe from arrival. Caravans outside gave a poor first impression. Reception was unmanned late at night, leaving me vulnerable as a woman with teenager. Around 1am, loud noise and banging outside my room came from staff in hoody, including the regional manager, moving towel trolleys, trolleys left outside room (not safe if there was a fire) and talking loudly. I opened my door to speak to them but received no apology or refund for a sleepless night. Four days later, still no response from the regional manager. Extremely disappointing experience — felt unsafe, ignored, and would not recommend staying here. Positives lady on reception lovely. I imagine poor chap in photo was just following managers instructions.
- K6874JTmarks (2/5): Disappointed - I use Premier inn several times a year and use George’s Square quite regularly and have always enjoyed my stay unfortunately this time was a bad experience, from entering and booking in to leaving it was a bad experience.
On arrival I informed the person on reception I was hard of hearing, but she didn’t try to make face to face contact with me she kept her head down speaking , I said twice more I’m sorry I am quite deaf and cant hear you, she continued to look down.
On entering my room there was a smell of damp / musky smell.
There was an old discarded banana skin in the waste bin, and the bathroom was not clean.
I had travelled all day and on arrival I asked if restaurant was still serving food…to be told quite abruptly NO, I then asked if there was any were near I could get something to eat to be told look on google maps.
As for breakfast the next morning, the supposedly hot food was cold , yes cold …I informed a member of staff who really couldn’t be bothered to respond. I couldn’t eat it, so I went to get something mixed cut up fruit but it was almost gone so I asked if it could be replenished, waited 15 minutes and nothing appeared.
This was very disappointing, I have always found Premier Inn to be of a good standard but I think the staff need additional training on how to deal with customers.
Very disappointing
- jana1405 (4/5): Fustration and Upset Experience at Premier Inn Plus - The check-in online service: is easy however could be improved as they give options for vouchers for WiFi codes , they should vouchers for breakfast including your dates you pre paid advance , Staff Member: forget the customer experience service is important many customers is the there for travel , leisure or for work , at least they could offer is respect and professional services towards customers: complaint is road for improvement and better service,we are paying customers , just asking for being with fairness and respect manner , More training for staff in customer service management, training for basic English skills spoken and culture manner , is big fault of premier inn employee staff without basic understanding English in 2025 , please been more responsible as company with that issues , More awareness of neurodivergent customer ( accessible issues is available please training your staff , Paid extra for premier plus room : begging for replacement for coffee and water refills, coffee machines wasn’t empty , toilets seats falling apart , duvet sheets with marks of been seen better days , please replace everything in life comes to end , the check in late as 15:00 pm and check out 12pm give the customer 17 hours of used the room is plenty time for review the appliances before the checking , miscommunication and broken system just ruined my stay on my couple days of my breakaway.
- MissW45 (8/5): Good city centre location - I wouldn't recommend arriving to early, we arrived 20 mins before check-in time & were told to wait until 15:00.
They then opened check-in at the main desk & the self check-in.
I went up to the desk & was told to join the queue at the self check-in machines & wait to use them or go to the desk when asked to.
However another member of staff opened another check-in desk & took people from further back in the queue instead of asking who was next.
We checked in got our key cards & made our way to our room.
Room was basic, the bed was comfortable & it was very quiet.
The room wasn't the cleanest & there was hairs on the shower wall & neither of us had used the shower at that time. The fan in the bathroom was very noisy & sounded like someone was using a hairdryer in the bathroom.
The air conditioning control panel worked but the buttons had disintegrated due to being pressed over time.
The bed was comfortable & we both had a good sleep. The bedside tables were quite dusty & there was small pools of water collecting on the windowsill from the condensation on the window. It would be better if the windows opened.
Breakfast was really good & there was plenty to choose from & something for everyone.
- roquejoaof (10/5): Dear Auld Glesga Toon. - Great hotel, rooms clean and very comfortable. In house eatery which is good enough but Glasgow has so many great places to eat. Very central near tranport links and restaurants. Stayed here often and will again.
- nicdigby (2/5): Utterly appalling. Restaurant manager was a disgrace and blatant breach of Equality act. Avoid. Please just avoid. - I travel regularly and rarely leave reviews, but what happened at the Glasgow Central George Square Premier Inn deserves to be on record. This was one of the most humiliating, frustrating, and downright shambolic hotel experiences I have ever had — and that’s before we even get to the serious accessibility failures that directly breach disability law.
⸻
Dinner: A masterclass in mismanagement and arrogance
Tuesday evening, 5.15pm. The restaurant seats about 80 people. When our group of seven arrived, there were precisely six diners already there. Six. Yet we were told we could only sit at certain tables because of “staff shortages” — and that we’d have to wait an hour and a half before being served. In an almost empty restaurant.
The manager claimed there was “only one person in the kitchen” (at a major city-centre hotel, no less) and that a party of four booked for later somehow prevented us from being seated at all. When I explained that I was cold, exhausted, and could not leave the hotel because my wheelchair wouldn’t fit in the lift (more on that fiasco below), the response was not compassion or practical problem-solving — it was hostility. The manager curtly informed me that I could eat alone, but my friends could not join me.
While we were still trying to make sense of this nonsense, she happily accepted a new booking for two people at 6.45pm — and triumphantly told us that meant we’d now have to wait until 7pm. She seemed almost to enjoy the power play.
After waiting an hour and three quarters, by 6.57pm, we were desperate to just get on with it. But when we tried to order, she actually looked at her watch, smirked, and announced that we’d have to wait until 7pm on the dot. I have managed teams for years — if one of my staff had behaved like that toward guests, they would be up for dismissal. And this manager certainly deserves to be fired.
To be clear: the junior waitresses (Amy and another young woman) were excellent — polite, efficient, and working with an obstructive manager. Felt sorry for them.
The food, once it finally arrived, was decent enough (although my cheesecake was still a bit frozen in the middle). But any goodwill was obliterated by the way the manager treated paying customers.
And it didn’t stop there. As we were finishing up — around 10pm, the last table still eating — she began clattering plates very loudly on the next table, glaring pointedly in our direction. Then she turned the lights up bright enough to perform surgery. When that didn’t shift us, she dimmed them so low we were sitting in near-darkness. It was a not-so-subtle “get out” message. The pettiness was unbelievable.
This is supposedly a Premier Inn “Hub” hotel in central Glasgow, yet apparently they can only cope with ten diners at once. The entire experience was embarrassing for the brand and degrading for guests.
⸻
Accessibility: A disgrace to disabled travellers
Now to the serious part — and the reason this hotel should be formally investigated under the Equality Act 2010.
I use a small mobility scooter and, as always, checked in advance. Both the hotel itself and Premier Inn’s disability team assured me the building and my booked room were accessible. That was an outright lie.
• Entrance lift: The pavement-to-lobby lift is too small to fit a standard mobility scooter. The door would not close. I had to lift parts of the scooter, twist myself sideways, and still the doors repeatedly swung open. It was raining heavily — I was soaked. In the end, able-bodied strangers had to physically lift the scooter in.
• Exiting the building: Two automated doors open at awkward angles, both closing aggressively while you’re trying to manoeuvre. It’s like a slapstick routine, except humiliating instead of funny. Again, I had to rely on strangers to help.
• Main lifts: Only two of the three can fit a small scooter. When I finally reached my floor, I discovered walls jutting out so close to the lift doors that I literally couldn’t get out. Cue a 15-point turn while other guests looked on — and yet again, people had to lift the scooter sideways to free it.
• Corridor and room: Two heavy manual fire doors block the way, one of which opens toward you — physically impossible to manage in a wheelchair. Other hotels keep these open and link them to the fire alarm system. Not here. No thought given to disabled independence.
• Inside the room: I couldn’t enter without someone holding the door open and moving furniture. I lost count of the number of times I had to flag down strangers in the corridor for help.
• Leaving the floor: Getting a working lift was a nightmare. The call system kept sending the two inaccessible lifts over and over again. I was stranded for nearly 20 minutes because the one usable lift refused to respond.
The result: zero independence, zero dignity, and a constant sense of being a problem to be managed rather than a guest to be accommodated. My friends were horrified. I was humiliated.
⸻
Conclusion: A total disgrace
Between the restaurant manager’s sneering attitude and the hotel’s blatant disregard for accessibility, this place is unfit for purpose. It fails both basic hospitality standards and the legal requirements of the Equality Act 2010.
Premier Inn markets itself as “reliable and comfortable.” This was neither. It was degrading, exhausting, and at times dangerous.
I have written to both Premier Inn headquarters and their disability team. Neither has had the decency to reply — which says everything about their priorities.
Avoid this hotel at all costs — and if you are disabled or have mobility needs, do not even attempt it. It is a humiliating ordeal waiting to happen.
- Seaside824457 (6/5): Good value - Very big room with decent bed. Very clean apart from bathroom which needed a deeper clean. Plenty of space and very good design for practical space etc. Unfortunately, can't open window so the air conditioning was on and very noisy at night. Otherwise, excellent value for money.
- 65giselaj (10/5): Great experience - I have stayed at many Premier Inns in Great Britain but have to say that the Premier Inn in Glastonbury is definitely my favourite. It is the staff who make it such a great experience. They are all unfailingly attentive and courteous and no request is too much trouble. My thanks to everybody in Premier Inn in Glastonbury.
- lavender470 (10/5): Great location and comfort - Very comfortable and the Plus Room was great. Will definitely use the Plus rooms again. Breakfast was very good.
The Premier Inn on George Street was ideal location for University of Strathclyde graduation ceremony. Also close to good restaurants etc and city centre.
- amberw3833 (8/5): Solid Place to Stay in City Centre - I recently took a multi-country trip across Europe and am reviewing all accommodations from that trip in a standard manner. As an invisibly disabled woman who travelled solo, my review will consider those factors.
Staff/Booking/Communications
I booked directly through Premier Inn’s website and found the site easy to use. Reminder emails were generally helpful, although prebooked early check-in did not show in communications, creating confusion for me. On arrival, I was an hour early and a room was not available, however staff were happy to stow my luggage for me after a long transatlantic flight so I could take a walk and indeed squeeze in an art gallery prior to check in and a well deserved nap. Staff explained hotel features etc pleasantly and accurately.
Accessibility of Facility
The entry involves stairs (a short flight) which wasn’t fun to lug a large suitcase up with a torn rotator cuff. There may have been one of those lifts you need to get someone to help you use, but I find people get judgy of you asking when you’re invisibly disabled and I was also pretty tired. However, the facility was otherwise accessible with lifts. The numerous fire doors made for some awkward navigation in halls with bags. Shower was walk-in and easy to navigate.
Room
For the reasonable pricing, the room was quite pleasant and spacious (I chose a premium) and had a fridge (can’t say that about more upscale places I stayed, which irks me about them). TV was a bit annoying to work with, however a minor quibble. The bed was comfortable and temperature control easy to sort to a happy place. I had a room at the end of a hall and higher floor and slept in quiet despite being street facing.
Bathroom/Toiletries
Free shampoo is always a win. The shower had decent water pressure and good room to navigate/bring out belongings.
Area Safety/Features/Location
The hotel was pretty centrally located, and I walked to the majority of sights I wished to see. Plenty of food options nearby, including across the street. The hotel is near a university campus and major rail hub, convenient for connecting to other cities (how I got to Edinburgh) as well as getting there from airport. I felt as safe as a city girl feels late at night (reasonable cautions used, I never felt in danger)
Overall
This is a great value pick for a solo traveler or couple wanting to see major sights/needing a central launch pad to explore Glasgow. Premium rooms in particular are a great choice.
- greenfiddler2 (10/5): Comfortable stay - We stayed here one night on route to Devon. Our Premier Plus room was comfortable and clean and the staff were friendly and helpful. The staff at the attached pub were also friendly and the new menu catered for all tastes . The food we chose was well presented and tasty.
- DoktorbPR1 (8/5): Positive - Needed a bed and this was very well placed (and priced).
Five-to-ten minutes walk from Queen Street station, on flat ground, with crossings at entrance. Steps entrance, a wheelchair lift is available.
Self-service check-in, which seemed to get crowded very quickly because of the location in relation to the bar. I watched a couple walk away from the bar in a bit of a huff because of something related to them not being checked in yet, so maybe something to watch out for. Staff were attentive.
My room was clean, spacious, and quiet. No complaints.
It's a five-ish minute walk to High Street station if that's the direction you're going in.
- 1dustyrhodes (10/5): Superb. - BRILLIANT, as always twice a year for Clarks, never ever disappointed.
Friendly. charming staff, very welcoming.
My fault, did not realise that glasses were not on the welcoming tray.
So useful for our meds.
Now I know will make sure I take a couple up from the welcome tray in the foyer.
Clean and fresh linen, brilliant stay.
- marielenas138 (10/5): Great value for money, can't fault it - Great location for the town. Plenty of parking. Shop within walking distance. The staff were really helpful and friendly. The room was great, well appointed and very clean. It was warm even without the heating on but the heating / air con / fan worked really well. It was comfortable and had everything I needed. I would definitely stay again.
- B6115TIsarahc (10/5): Comfortable - Very clean and comfortable . Staff friendly and helpful. Facilities convenient and excellent . Restaurant on site pleasant . Check in easy but prior check in not available.
- katebQ5870NZ (10/5): Glastonbury adventure - Clean, tidy room. Had a family room which felt more spacious than other family rooms we have stayed in.
All staff in the Premier Inn and restaurant were so kind and helpful, especially Mel on reception who made me and my daughter feel very welcome.
- Di01234 (10/5): Very Good - After reading the reviews I was a bit wary after booking this but could not have been happier, the room was spotless, the beds as usual were extremely comfortable.
The check in and check out were seamless, heard no noise from the garage/mcdonalds opposite, if I needed to stay in the future I would return.
- Cardboar (10/5): Ideal location - Perfect location for the Clark’s shopping village, also to break your journey to Centre Parcs , so you can arrive there at a reasonable time
- niggleyn (8/5): You get what you pay for - Location covered by many others and yes, exiting the car park is very dangerous onto quite a busy road.
Waited quite some time in Reception. When assistant arrived asked if we had pressed the bell! She then discovered it was not working. We had a ground floor room, but it was at the end of a very, very long corridor. Anyone with mobility issues should be made aware of such a hike.
On entering the room it appeared clean and tidy, however we discovered the upright chair appeared to have some sort of spillage or mould on it and you could write your name in the dust/dirt on the seat bars. It needed a darn good clean. The same dusty mould was also on the easy chair. Despite this we had a good night's sleep, though rather warm.
You get what you pay for!
Breakfast in Beefeater was OK. As expected for a buffet, some things could be Hotter. All a bit bland.
- esp101 (4/5): Disappointing Premier Inn - Booked a Premier Plus room here for a 1 night stay after shopping in Clarks Village.
The hotel entrance was marred by lines of old and grubby looking caravans on the road by the hotel. This is directly outside the hotel and carpark and made us very wary of leaving our car here.
The reception area was clean and modern but the lady who checked us in was very dis-interested and we had to ask her about booking a table for breakfast the following morning.
Our room was on the top floor and was clean and tidy but there was only 1 bath towel so we had to share.
The next morning we strolled over to the Brewyers Fayre pub next door which there was no signage showing us where to go. It was a large pub with lots of seating and one lady trying to welcome and seat all the customers. It was a full buffet breakfast for both hot and cold food. The hot food was mediocre to put it mildly. The bacon was undercooked to the point of almost being raw, the mushrooms were dark and rubbery, the scrambled egg was hard and the fried eggs were swimming in oil. It had been all sitting around for a long time.
The coffee machine produced a lukewarm latte.
The server did not come across once to ask if we were ok or if there was anything she could help us with. It was just a cursory it’s a buffet so help yourself. We left hungry and underwhelmed.
I would not use this Premier Inn again and if anyone decides to do not have breakfast.
- SuziEdwards (4/5): Sadly deteriorated - I stay here a lot for work. It's unfortunate that it's gone downhill terribly. Exit and entry is dangerously blind due to the huge amount of vans and caravans parked in the road outside - right up to the entrance. It's also now quite nerve wracking leaving the car in the carpark with all the random folk living in the road. It's now not a place I'd feel safe walking alone after dark. The staff were lovely, and helpful - clearly doing the best they can but I had to return a pillow that was stained with mould. The place was packed so they didn't have a replacement for me until the next day. This was in a premier plus room. The coffee machine stopped working and was replaced. The replacement leaked everywhere so I gave up with it. The room was far too hot and incredibly stuffy. The air con didn't seem to help. The windows are sealed, not even opening an inch for fresh air. I'm seriously considering staying in the next town in future, which isn't ideal as my work is based in Glastonbury itself. Very disappointed with the way the place has deteriorated.
- Explore778354 (10/5): Convenient location, friendly staff - Convenient to the motorway and Uddingston. Friendly staff, clean and comfortable. Located next to garage and MacDonalds
- joshrD7131EY (4/5): Weekend Stay - The staff were very friendly, that was a positive. Unfortunately the rooms felt run down, and they strongly smelled of stale cigarette smoke. We are non-smokers.
- O6020KQsteveng (10/5): 10/10++++++ - Excellent friendly staff room was spotless excellent food and fantastic breakfast would highly recommend the best premier I've stayed at top marks 10/10 +++++++++++
- Getaway02622604010 (2/5): Undesirable location - Haven't checked in yet but didn't expect to be saying in a homeless camp in a warehouse district. I would not have expected that from the trip advisor info.
- Z539BYneilm (10/5): Great 👍 - What a great place. Very helpful staff on reception. The food was cooked perfect the breakfast was just great and as normal the staff couldn't have been better.
- alexlP7975JM (10/5): Pure Comfort and Outstanding Service - From the moment I arrived, the service was exceptional—warm, professional, and personal without being overbearing. The room was immaculate, spacious, and thoughtfully designed with every comfort in mind. The facilities were outstanding: a serene spa, well-equipped gym, and a beautiful pool area that felt like an oasis. Dining was a highlight—delicious, varied menus with fresh local ingredients and flawless presentation. Every detail, from housekeeping to concierge support, reflected true 5-star standards. I left feeling completely refreshed and cared for. Highly recommend for anyone seeking luxury and peace of mind.
- 959maggieo (2/5): Very disappointed - We booked this hotel for a one night overnight stay in Scotland for work. The staff are great and super helpful on the hotel side .
Restaurant…….. well I can only say that was a disgrace . From the 8 main meals on the menu only 4 were available. The food was bland and poorly presented (thrown on a plate )
Breakfast was again tasteless and the bread was cheap and nasty.
Lucky there’s a mcd’s about 50 ft away.
Wouod not recommend this hotel
- marybL63GH (10/5): Great staff - stayed here with my family and had a very lovely welcome from Christine and Julie room was tired but spotless had breakfast in restaurant and was served by Kirsten who was so lovely really happy was our stay and we definitely be back
- Sunshine10997691086 (10/5): Fantastic experience from start to finish friendly, helpful staff and excellent service throughout - Excellent service, very friendly and helpful staff who went out of their way to make the whole experience smooth and enjoyable.
- Heather (4/5): - This property is in bad need of an update. The carpets are worn. The walls are damaged and dirty. The bathroom in our room had numerous odors emitting from it at different times of the day - something skunky, something sewer-like and just plain mildew. The floor was worn and waterlogged. The shower curtain didn’t reach the entire length of the tub so it was easy to splash water onto the floor while showering.
Someone on the floor above us was running annd stomping around until after 1. The room was stifling hot, with no ac and zero air circulation because the window only cracks open a few inches. There was a fan that we had to leave on the entire time and it did very little to circulate the air or alleviate the odors.
The location is convenient to go between Glasgow and Edinburgh. The town has a train station. The area seemed safe and quiet. It was one of very few available options for a very busy week in Edinburgh. We will not be staying here again.
- Fredrik (8/5): Skottland - Något lyhört men bra om man har bil och vill besöka både Glasgow och Edinburgh
- rhona (10/5): - Perfect for our needs
- johnnybrucelee (2/5): Very bad service - Parking ticket very rude racist staff with attitude problems lying about the situation avoid this racist staff I will never use this disgusting hotel again
- alexanderrM4080NA (10/5): Great place to stay - The staff were very Friendly and Karen who checked me in was particularly lovely. It’s also in a fantastic and easy to get too location
- anishm450 (10/5): Super Karen at Reception - Excellent stay. Great location
Very clean and up to date
Staff at reception Karen was excellent . Very friendly and welcoming.
- X9280GQsophieg (4/5): Poor - Wasn’t worse £90 as none of the lights were working and the room was far to hot even when we tried to turn the temperature down
- johnmD4696AV (8/5): Had all you needed. - Bed was comfy pillows a little thin. TV and accessories were fine. Bathroom was good. Hair dryer was a bit temperamental. No air conditioning. So was very hot 25°C at night. So slept on the top of the bed not in it with the fan running all night.
- N2356BYscottb (10/5): Nice big room! - Arrived at the hotel on the hottest day of the year so far, the fan was set up in the room and came on as soon as we put our key in the slot. Room was massive which was great having a 2 year old with us. Room was super clean. The lady that checked us in was very friendly and welcoming. Would definitely recommend this premier inn!
- beccaa616 (4/5): Unfortunately wouldn’t stay again - Hotel fairly clean and tidy. Usual premier inn comfy bed!
But some of the rooms are very noisy and a strong smell of marijuana throughout the hotel!
- shutcheson (8/5): Multiple Stay - Must be the 6th or 7th time we have use this hotel to attend match at Hampden. All you need for a one night stay and at most a 10 minute drive to Hampden - especially when leaving after a night match.
Staff always friendly and never had an issue with the rooms. The restaurant is currrently getting renovated but we were not using it anyway.
Will use again for football if needing to stay over.
- philSolihull (8/5): very niice - plenty of parking
goodeasy check in
nice clean room
all mod cons , free wifi was crap, had to up grade
Breakfast was a bit hit and miss; they seemed understaffed in the restaurant
i ate there on the evening and the chef delivered my food
and one lady was trying to run the whole place
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