Premier Inn Middlesbrough Town Centre

Location: Wilson Street,Middlesbrough,North Yorkshire, Middlesbrough, GB

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• JMedway (10/5): Best receptionist in the country? - I stay in Milton Keynes regularly, there is a huge range of hotels to choose however I keep coming back to this hotel and its for one reason. Rej on reception is one of the best hotel receptionists you'll ever meet, his friendly warm and welcoming service is great, if your struggling with your bags he wont even ask, but just jump straight up to help you to your door. He's a great example of how you should be looked after when away from home.
• martincX2439HQ (8/5): Great location but needs a refresh in places. The staff are great! - Great location with easy access and plenty of free parking. All staff very friendly and welcoming. Very clean everywhere. Some areas need refurbishing. A very quiet and comfortable night. We would happily stay there again
• eddiecott1959 (10/5): Best premier experience so far - 1st time use of this premier normally use other teesside one . How i wish I had used this one 1st from entry you are welcomed from the staff and you automatically feel the friendliness rooms very clean also hotel is clean also the others staying obey the keep quiet rules and that was with a party of 40 well impressed. Bed very comfy and shower very good only 2 faults really 1st fault maybe some ½ nets on windows so you can open curtains without feeling your being watched by rooms across car park and oh my goodness where was the heater ive seen bigger in caravans (haha) where up north and honestly it can get cold room eventually got warm we will stay again when back up this way maybe also have rooms where you can bring your dogs 🐕 many thanks for a great 3 days
• Neil195311 (6/5): Below Standards - Check in very welcoming. The room was freezing cold, heater took an age to warm the room, no glasses in bathroom, no throw on the bed, no net curtains at the window, well below the standards in London Premier Inn’s and what I’ve come to expect over many years staying at Premier Inn.
• U8612ZKveronicaf (10/5): Lovely place - Great location for families and lots to do around. Quick check in and lovely staff. Really enjoyed my stay. Will stay again
• Y2086NHjoannec (8/5): Premier Inn - We have come here Xmas shopping every year for ages. It’s in a great location right next to the shopping centre and with a double bed for me and my husband and 2 seperate beds for the children. It’s always quiet and very peaceful atmosphere. It’s good value especially breakfast however we always arrive late and there’s no pancakes left. We have never had a problem with cleanliness and the service is good, especially at breakfast.
• MadGerald (10/5): Great location. Nice hotel. Couldn’t fault it. MASSIVE thanks to staff Cameron & Vicky. Absolute stars! A******* - Just back from a 1 night stay at this hotel. Could not fault it. We were visiting the town hall, to see a gig & the hotel is literally a 5 minute walk away from the hotel. Great location for the town centre Plenty of on site parking (£8 for overnight parking, which isn’t bad for a city centre) The hotel is well maintained & would to give a special shout out to the staff, Cameron & Vicky. Both were so friendly & helpful, & went above and beyond to make sure our stay was pleasant & enjoyable. We opted to have evening meal at the hotel & the portions were great (I strongly advise taking up the 30% discount, that gives you a starter, main meal & breakfast in the morning for £26. Absolute bargain! If we return for another event in Middlesbrough, we will definitely stay here again. Once again, thank you so much Cameron & Vicky. An absolute couple of stars!
• Footprints401731 (10/5): Great breakfast. - Had a lovely breakfast here, while waiting for our car to be serviced nearby. Excellent value. Special mention to Cameron who looked after us.
• 440aimeew (10/5): Christmas shopping trip - Reg booked us in quickly on friday night and when we got into our room there was only double beds, reg went to get bedding for both rooms and made the single beds up too very quickly. Reg went above and beyond to make us feel very welcome. Thanks so much!!!
• mathewbO3512SS (2/5): Terrible stay - Long wait for food no sheets for baby’s cot and when requested they supplied but it was damp they apologized but n t acceptable didn’t dry until 4 hours later splashes of sick in bathroom by the toilet bath was very dirty overall worst stay I’ve had
• Climber140695 (10/5): Great breakfasts! - I stay here every week and breakfast is always delicious. Always fresh. Nothing is left standing for too long. It never disappoints and Jillian is always friendly and helpful. Thanks!
• dawnm852023 (10/5): Breakfast - Good location and great breakfast. Always brilliant choice Jillian is a brilliant cook 🧑‍🍳 and super friendly.
• Companion592222 (10/5): Franks - Great stay as usual with The Premier Inn. Good parking available and great location. Excellent service from Rej at the front desk who is very friendly and extremely helpful.
• matthewsD1791TS (10/5): Sanderson - Prefer this Premier Inn because there is plenty of parking and the location is convenient to where I need to go. Rej recognised me from my previous stays.
• rhysd405 (10/5): Dyer - Lovely hotel, always warmly welcomed by the lovely Rej at the reception. Always prefer to stay here whenever I’m in Milton Keynes
• amylH185YR (10/5): Warm welcome - Great stay as ever. Speedy check in, nice and clean facilities and a lovely warm welcome at breakfast from Jillian. Well located place to stay.
• 544mikele (10/5): A home far away from home - I’d like to commend the team at Premier Inn Middlesbrough for their consistently high standard of service. The staff are always courteous and attentive, creating a welcoming atmosphere that makes each stay enjoyable. A special mention to Jillian, whose warmth and professionalism make mornings a pleasure. Frequent work travel can sometimes feel isolating, but the friendliness of this team genuinely helps ease the feeling of being away from home.
• dylangU3029RN (10/5): Very good - I had a lovely stay at the Premier Inn Middlesbrough Town Centre! The hotel was really quiet and peaceful, perfect for a good night’s sleep. The staff were all so friendly and helpful – the service was excellent from start to finish. Everything was clean, comfortable, and just what you’d expect from Premier Inn. Would definitely stay again! xx
• mikefN2069VD (10/5): A great place to stay - A great location right near to the shopping centre and the snow dome food is great znd the hotel rooms are clean ip to date and very comfortable.
• N6534LTgaryb (10/5): My daughter and I just had an amazing time being there. - The location was excellent, the atmosphere warm and welcoming the room was perfect, value I could not ask for a better price for the stay cleanliness was just perfect, noise level very quiet indeed, service impecable cannot fault it, amenities again just perfect cannot fault it.
• Highlander_0117 (8/5): Rej makes the place worth it - Another reasonable stay here. Im regular with work. I choose it because of the Beefeater attached to it. The place is always clean and reasonable. Only complaint is that it needs refreshed , the TV isnt great and the shower can randomly skold you. Rej on reception is what ever employee should wanna be he remembers me everytime and is very helpful.
• dalef116 (10/5): Five Stars - Rev was outstanding, he was of great help. He kindly reserved a room for me. Not a lot of people help nowadays. He does. He is hundred percent.
• Adventure20475237887 (8/5): Weekend stay - Nice stay at this hotel for a weekend rave and catch up with some old friends, plenty of parking very cheap which was a bonus big shout out to Reg and all the staff
• Tourist779814 (4/5): Rushed out yet again - Room faultless, lovely welcome. Shame about getting rushed out of our room early by the impatient cleaner earlier than checkout. Not the 1st time its happened either. Makes you feel rushed and not welcome, wont be back
• KMBSmudgersmith24 (10/5): Welcoming. Clean. Good Value. Beefeater next door. - Car park was very busy when we arrived. Was expecting it to be as a Friday evening. However, managed to get parked near the hotel entrance. Beefeater pub was literally a few steps from hotel. Reception partners were very cheerful and welcoming. Room had everything we needed. Beds were very comfy and the room temperature was spot on. I loved the 'please tiptoe' signs in the corridors. I appreciate these aren't serious signs, but I do believe they do make people walking about at night, to think about the noise they're making. They seemed to work as we didn't have any loud noises. Was a great stay and will stay here again when next in the area.
• carolbA2595KW (10/5): Stayed for the boro match - Friendly and polite are room was clean and our evening meal was very good the staff were polite and friendly at breakfast and in the evening
• CathFin5678 (8/5): Good show Middlesbrough - Great breakfast this morning - all served by Jillian who’s an absolute legend. It was busy in the restaurant and she single handedly looked after everyone in there with professionalism and warmth. The food was great - hot and cold buffet all fresh and tasty. Thank you Jillian. Xx
• Griffopop (8/5): Premier Inn Middlesbrough - Excellent stay, rooms were exactly what I expected, bed was very comfortable. Breakfast was good. Gillian in the restaurant was very busy but still responded to requests promptly and was very friendly
• -gladt0be0ut (10/5): Excellent all round. - Really well situated hotel for city centre but accessed easily from A19/A66. On site car parking easy to access and pay for (remember to park in a blue bay). All the facilities and comforts associated with Premier Inns with addition of extremely helpful and hard working staff team! oh and the food was good too.
• F9333EZkatiem (10/5): Great experience! Team work at its best! - Vicky and Kirsty were a great team! The electronic check in systems went down due to an outage in the area just before check in time. This didn’t stop Vicky and Kirsty making every effort to check people in smoothly and quickly! Great customer service received! Will definetly be back! Great value for money and the staff are warm and friendly. X
• Pmagicwales (2/5): Premier Inn Milton Keynes Central (Xscape) - Very dirty hotel which is desperately in need of updating. The attached Beefeater restaurant should be condemed and closed down by the environmental health.
• U3896AWjanetw (10/5): Comfortable Stay and good value - Stayed here for a few nights and had a really good experience. The room was clean, comfortable, and quiet, exactly what you’d expect from a Premier Inn. The bed was very comfortable, and everything worked as it should. Staff were friendly and helpful throughout the stay, and check-in/check-out was quick and easy. The location was convenient, with plenty nearby and good transport links. Overall, a reliable and comfortable stay at a good price. Would happily stay again.
• Y1185TXluket (10/5): Lovely staff - Rej and the rest of the staff were all super kind and helpful, all credit to them! Will be back again next time I am in Milton Keynes
• Anggoraaron123 (10/5): Premier inn stay - 1st time Ive stayed in this premier inn, staff are lovely & friendly, special recognition has to go to Reg who is a ray of sunshine to this place, I know he is the duty manager but in my eyes he should be senior management in this place, he is so friendly to everyone who walks through they doors, nothing is too much bother for him & he even helps with your bags, what an asset he is to the company, premier inn really need to acknowledge him for this. Beefeater is attached to this place, would have been nice to have more of a menu on the continental breakfast but doesnt put you off & the amount of food this place doesnt have for dinner is poor for the company but the staff are extremely nice & friendly, they all have wonderful bubbly characters & even remember your name when staying for a few days, now thats rare, they really make this place & should be rewarded accordingly. This was a pleasant stay & would stay here again.
• Travel04041356195 (10/5): Great experience highly recommend this premium - Booked in online great service five stars to Raj as he’s a top employee I would say in my mind in my opinion friendly helping when booking in always willing to help me 5 stars from Brendon
• davidcN3474GH (10/5): Milton Keynes stop over - A charming little hotel right next to the City Centre and other attractions. Reg on the reception was an absolute delight, the hotel itself was clean and tidy, nice rooms and a comfortable bed Nice restaurant next door with a good deal if you are staying at the hotel. Stop was just right for needs.
• rosspX1961SE (10/5): Always a pleasure with Rej - Have stayed here many times with Work commitments, Always a pleasure to see Rej behind the desk, always happy and helpful, always takes an interest in why I’m here and makes the whole experience more memorable, so many other hotels offer the same dull service being treated as another number. But Rej makes all the difference and always will go above and beyond in any given situation
• LorraineUKEngland (10/5): Great hotel great staff - The staff make this hotel an excellent place to stay. They are welcoming, friendly and helpful. Reception staff Dave, Rachel. Abi and Christina are all so helpful and friendly. Head of housekeeping staff Sam is so efficient, warm and friendly nothing is too much trouble to her. Also Lyndsey in housekeeping is very helpful and very good at her job. The food at breakfast is excellent and Natalie the Manager ensures it is all run smoothly. Del is so lovely and welcoming and helpful as is Abbey. The chefs are very good and also very helpful. Talia a general manager is very efficient and very helpful and always gets things done quickly if you have a request. The issues I have are about the building and are issues for the management of Whitbread to address. There is no air con which I think is a must in any hotel. One of The grab rails in the bathroom of the room(s) which a lower bath/shower is not located in the right position and is of no help currently. The accessible room with a wet room is located so far away from reception and the exit, that walking the distance is, and will be a problem for people with mobility issues. There are no fridges in the rooms. My medication needs to be in a fridge and the staff kindly made arrangements for it to be stored in the kitchen fridge. But a fridge in a persons room is necessary not only for medication but also to store a drink and sandwich especially when you are staying a long time like I am. I hope Whitbread address these issues. I hope they also they recognise the great staff they have and that it’s the staff which make the hotel good and make people want to return again.
• gracemX385YF (10/5): One night business trip - Great stay, great sleep, great breakfast! Jillian was lovely at breakfast. Would stay again. Nice firm bed and clean room
• Z726EJemmab (10/5): Emma’s Review - I was served by Raj who gave me exceptional customer service. Extremely friendly, polite, professional, knowledgeable & went above beyond to assistant with any enquire I had. A true credit to your customer company, A star.
• U450DWwesleyh (10/5): Outstanding service from the reception team - During my stay, I was especially impressed by the reception staff Rej , who was extremely helpful and knowledgeable. From the moment | arrived, he made me feel welcome and went out of his way to answer my questions, offer local recommendations, and ensure everything ran smoothly. Rej’s professionalism and friendly attitude really stood out and made a big difference to my experience. It's rare to come across someone who combines efficiency with genuine warmth, and I feel he is a real asset to the hotel. Thanks to his excellent service, my stay was even more enjoyable-I would definitely return and recommend this hotel to others.
• Departure61851867204 (10/5): Coomer - Arrived late due to traffic. Rej was amzing, very helpful and friendly. Would recommend staying here. Would happily stay here again
• yhi904 (10/5): Excellent town centre hotel - Good solid choice of hotel. Friendly staff, great room and excellent Premier Inn breakfast. Pros: * Friendly check-in * Good-sized room * Fresh coffee * Fridge * Comfortable bed and super duvet * Freeview with all channels * Plenty of power sockets including both sides of bed and desk * Good consistent WiFi * Good sized bathroom with tub and shower * Great choice of English and Continental breakfast * Short walk to railway station Cons: * No laptop safe in room * Dinner soul-less and too many unavailable items; I was never asked if I wanted dessert
• Companion581874 (6/5): Okay for a room - Friendly staff, clean and comfortable room and bed. Down side outside of the building was egged, rats outside building in the morning and the car park is a extra £8 a night
• P6530JWmatthewc (10/5): Night before the race 🏁 - Went here prior to participating in the British 24 hours at Teesside Autodrome. Was ideal, good rooms,good food and friendly staff. Many thanks.
• 700nikf (2/5): Poor - Windows don't open so years of dust in room, disgusting. Beds v uncomfortable. Ended up leaving early as couldnt stay another night.
• ash4cash (10/5): 5 stars - Great staff , I arrived late 10pm , I spoke to the receptionist on checking in said I had a very long day , she offered me some fruit as no food available. Great nights sleep . Same receptionist Allison was covering for chef due to absence of chef . My breakfast was excellent 5 stars , Chloe was also very helpful. I recommend this premier inn highly
• Something2345 (4/5): Poor quality hotel - Premier inn has gone down so much We had a room ,no AC working, no net Curtains, no privacy, people across could see directly across and like wise Whst has happened to this come a have a comfy sleep, not any more The rooms are dark and that wow mo more Travel lodge have overtaken you Poor service now 3 rd Premier in now in a row Never again will.we visit
• iqbalshaha (4/5): Parking ticket for parking in hotel car park - It was standard. Just Got charged a parking ticket for parking in the car park, causing a huge inconvenience. Tried to ring staff but no answer. Will be going down to complain about this as I definitely gave my car registration plate written down to the staff at the desk.
• adampG1343ZP (6/5): Would stay again but voice my problems, - Everything was great apart from the water pressure of the shower as we were at the far end of the building it was very poor, also they forgot to hover our corridor about 50 meters of it debris everywhere,
• Road42100288762 (4/5): Family room ? Only one. (The one on the web) - Although the prices are competitive and the breakfast at the Tarpole next door is excellent value, there is only one "real"family room. The others are double rooms with an extra bed squeezed in. Comfortable? Not really, and there was a strong un pleasant musty smell from the carpet but I guess that is pretty standard.
• KMBSmudgersmith24 (10/5): Great location and very good value hotel - Was a little hesitant to book this because of some of the reviews. However, I was very happy with it. Reception were super friendly and the room a decent size and very clean. Parked right near reception. Breakfast in next door Beefeater (15 second walk) had very good options and the lady on duty was amazingly friendly. Location of hotel is superb for exploring.
• MacTheKnife01 (6/5): Provision for disabled persons below expectations. - I have a disabled partner and accessibility rates highly in my reviews. Premier Inn has a very good reputation for disabled access and ability to book, on its website, rooms including disable options at fine detail. GOOD POINTS: - Situated in a very attractive spot, close to the Tees tidal barrage. Many sporting amenities nearby. - Very friendly and helpful staff. They were happy to let us take the wheelchair in and out through a fire exit rather than the tricky route through reception. - Good food service at the Beefeater (Talpore) pub next door - open all day, also a good venue to meet friends. THE DOWNSIDE: - Bedroom facilties below expectations. Bed only standard double bed size. We usually expect larger than this. A disabled person needs the extra bed space when sharing with a partner. - Not a walk-in shower; a low-height bath with shower over instead. We were aware of this at time of booking, and the height of the shower was clearly stated and checked before we booked. However we found that the grab rails, though numerous, were not ideally situated and my partner found it very difficult to grasp two at once, as required. SUMMARY: Overall a little disappointing - not as good as other Premier Inns where we have stayed. It has many good points at a sensible price and would be well worth consideration by non-disabled people. However we are not likely to be staying again; other hotels in this area can serve us better. I can award only three stars.
• R6382JBmatts (10/5): Nice, comfortable stay - My third stay here, it’s a great location. The beefeater next door does the standard food well. The bar side needs decorating and new tables and chairs. With the campsite at the back and the white water place out front I guess it gets well used! The walk along the River is nice and to the infinity bridge and back is a couple of miles on flat paths.
• stephanierX9389RL (10/5): Date night with the hubby - Warm and welcoming feel. Staff in hotel were lovely and friendly also in the adjoining pub where we had a lovely evening meal and breakfast in the morning. Room was clean, towels and fan were provided. Tea/coffee in room. Vending machines available in hotel reception.
• 101tanyan (2/5): Worst place I’ve ever stayed - This was the worst premier inn I’ve ever stayed in. The room was tired and had stained carpets. The bed only had one pillow each which had a very strong smell of sweat. When I asked at reception for different pillows they explained there were no clean pillow cases so had to use the additional pillows from the top of the wardrobe. These pillows had clearly been used and were not clean. We were brought two additional cushions. Later I went to reception to ask to upgrade to the meal deal and was met with hostility. I felt awkward and apologised saying I felt like a pain. The male at reception then said “yes you are, don’t come back again”. I’ve honestly never been so badly treated especially when we’d paid next to £100 for the privilege. The hotel was in a terrible state of repair and the reception staff were so rude. The room was damp, the door frames were battered, there was a hand mark in the headboard. The housekeeping staff were lovely and the staff at the restaurant were also lovely - they didn’t seem surprised at all with our experience of the premier inn reception staff. I would never return here and would strongly discourage anyone else to. It was a dreadful experience.
• malmond1972 (8/5): Lovely stay - Very pleasant stay at the Premier Inn, also benefits from a lovely location by the Barrage. Room nice and spacious, bed very comfy, bathroom clean and shower hot and powerful. Breakfast at the Beefeater next door was very good as well. Wide selection, cereals, breads, fruit and full english items. Bev was a superstar, always pleasant and looked after us. Ate there twice for dinner and again was tasty. £22 for a ribeye was probably a bit too much for what it was, however the triple cooked chips made up for it as they were amazing!!
• gerrardscrossmum (8/5): Comfortable and clean - Very standard premier inn. Comfortable bed Quiet and clean Beefeater next door for meals- standard stuff there A bit tired- bathroom sink chipped Carpet - mucky brown and although I’m sure hoovered was dated and I didn’t want to walk on it Vending machine in lobby
• carlybD7495HT (10/5): One word... AWESOME - Thank you all for a wonderful stay! The hotel is beautiful, right on the tip of where the Tees Barrage is and definitely one of the better Premier Inn's! Thank you to Kevin and Sarah who made sure my stay was one of the best I have ever experienced!
• 578ninia (8/5): Stay at whitewater way Premier Inn. - It is pretty good except a few things. Wifi is not good. Mobile reception is also bad. Food is fine. Restaurant looks quite popular. Cleanliness is ok. They don't clean the room everyday unless you request. No lift and a long corridor to go through to get to room or getting out.

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