Premier Inn Bangor - Northern Ireland

Location: Castle Avenue,Bangor,Northern Ireland,County Down, Bangor, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Alejandro (10/5): - Very professional, helpful and friendly staff. Safe area with a police station right next door and a beautiful park. Also very close to the bus/train station. Excellent variety of TV channels available. The instructions for the heating system were in the room.
• andrewcL9025YF (10/5): Manager went above amd beyond - Excellent hotel and a fantastic manager who helped us check in early due to attendance of a family funeral...rooms were great and breakfast was lovely and fresh....highly recommended
• C2171YPjoanneh (10/5): Excellent affordable hotel in great location of Bangor Facilities. - Had a fantastic stay in Premier Inn Bangor . Location is excellent with everything accessible by foot. The entire town and seafront is less than a five minute walk away . Staff were friendly and helpful which is rare nowadays . Rooms were huge , quiet and had a large tv which is essential when travelling with family. Internet was easy to connect to and breakfast was delicious and plentiful . All staff i encountered were helpful and friendly - we will certainly be back .
• 785cliffg (10/5): Great hotel - Great Premier Inn. I will stay there again. Very clean and the food was great. Well situated by the motorway and easy to find.1
• K5333PIkates (8/5): Perfect for our girls night out needs! - Great base for a low-cost overnight stay with colleagues on a work night out. Cheaper than a taxi to outlying villages and really central and convenient for all Banbury nightlife! Rooms basic but comfortable and have all you need for a night away. Very quiet and beds comfy. Sonia on reception was very charming and helped us get 2 rooms next to each other (although why this does not happen automatically when 2 rooms are booked by the same person, I do not know?) Breakfast was really reasonable with lots of choice and the staff were working so very hard to keep everyone happy, refill items and clear tables etc. The multistory carpark next door offers plentiful and good value parking (free after 6pm and until 7.30a.m. the next day) Would definitely stay here again for convenience 🙂
• mbH8734YN (10/5): Just great - Great all round and close to town. Check in was fast, welcoming staff and easy free parking. Room was a good size and clean
• E7700PSpaulm (10/5): A second home once a week 😁 - Stop here very Tuesday through work. Bein stopping here now since January. The hotel has improved loads since jen has bein the manger. The staff are always smile pleasant and can't do enough for anyone. The rooms are spotless. Bathroom is really clean Jen always comes and asks who was your day. And spends five mins haven a chat with me. When it's busy everyone works as team do get things done quick as possible. Look forward to comin and stopping and the premier inn in Bangor northern Ireland every Tuesday.All the staff are on first name terms with me
• shazza5079 (8/5): mr & mrs Simons - was happy with our room the location and hotel facilities just one thing spoilt it was one rude bar restaurant staff who rudely shouted across a packed bar when my husband had to take me to our room as was unwell shouted we hadn’t paid for our 3 meals when we had spent loads in the bar restaurant on our stay he felt very humiliated
• emmacJ6282WU (10/5): Great! - I stayed here for 1 night a couple of weeks ago. It was a bargain price and the room was comfortable, clean and had what I needed. This was my second time there and both visits were great. I enjoyed the breakfast both times and I'm sure I'll be back.
• Stay68658644987 (10/5): Second to none - From check in to check out my experience was second to none. Every team member I encountered was pleasant, friendly and helpful. A special mention to Jen and Susie, they go above and beyond to make sure your stay is as enjoyable as possible. I highly recommend this hotel
• 319lornap (10/5): Amazing team work - The staff at this Premier Inn were exceptionally friendly, helpful, and professional. A special thank-you to Alison, who greeted me by name and made me feel truly welcome. Thank you to all the team for a great stay!
• F2654WEmargaretw (10/5): A very good experience - Staff were efficient, obliging friendly, they worked together well as a team. Staff created a warm atmosphere It was a very comfortable stay.
• a4u12000 (8/5): Nice canal side location with shops and restaurants, comfortable bed and rooms, staff a bit unorganised managing breakfast list. - Nice hotel, excellent location next to a beautiful canal with nice restaurants and shopping mall. Comfy beds as premire inn standard. Good breakfast. Only one complaint, even after booking with breakfast, the staff made me wait for over 10 minutes to verify their system as my name was not in their list, could have been more organised at their end. And there's no apologises or sorry for this! Otherwise the staff in general was helpful. Nice views from windows and nice riverside walk.
• jackielangridge (8/5): Over night stay - Stayed one night as we were going to see a show in Banbury. Overall the stay was good, room was clean and comfortable. Tables in restaurant were a bit sticky and the brown sauce bottle had the lid open and there was brown sauce all down the outside of the bottle. The black pudding was inedible because it was so hard. Apart from that the breakfast was nice.
• shroad7rock4 (10/5): Premier Inn Bangor Northern Ireland - All excellent in all aspects. One of the best Premier Inns I have stayed at. I would strongly recommend this excellent hotel along with its very welcoming staff.
• brikenac2025 (10/5): The best hotel - My experience in this hotel is very good. The hotel conditions are very good. The food is delicious. The hotel staff is very polite. Just make a reservation and you will be very satisfied.
• richardwG9575YU (8/5): Great hotel, great staff. - We had a lovely stay at this hotel, the staff were brilliant and couldn’t do enough to help. We stayed 3 nights in a family room which was larger than we had experienced in other premier inns which was a pleasant surprise. The hotel was clean and a credit to the staff, the only downside was the restaurant was closed throughout our stay due to staff sickness.
• Seaside52144566797 (8/5): Family weekend - We spent 2 nights there as a family of 4, 2 adults and 2 children (age 6 & 4). Family room consisted of a double bed, a single and a folding single bed. The room was satisfactory, tea/coffee making facilities, sufficient linens/pillows etc. WiFi was patchy at times but ok. Tv in room with free-view channels, not a smart tv. Room was overall clean but the bathtub required a bit of extra attention. All staff we interacted with were pleasant and helpful, nothing seemed to be a bother, from check-in to the serving staff in the restaurant/bar. Breakfast selection was standard for what you would expect and replenished frequently. Evening meal provided a wide variety of options for both adults and children. Food was good value as a family, especially when the meal deal was selected and child’s meal is free with every paying adult meal. Hotel is located beside a park which was lovely for an early evening walk and very close to the town & train station.
• maryellenm929 (6/5): Overnight trip - On arrival to the premier inn a friendly but too casual staff member checked us in, (perhaps too comfortable but cursed a number of times) check in took a long time due to “systems” head office buys but don’t always work. She offered us meal deals which we said we’d be interested in to then say the bar/restaurant was busy but to buy them when we come down: When we came down to the bar there were plenty of tables but were told it would be 45 mins before one available, it appears despite a full hotel they were very understaffed. No offer of taking a table for drinks while we wait. Our room smelled of smoke /musty. But visually appeared clean. Unfortunately our son had an accident falling backwards from his bed through a gap, hitting the wall at the window and splitting his head open. I went for first aid help and was blessed to be met by Georgie. Georgie was incredible, he was calm, friendly, supportive and thought of little things like a care package of fruit drinks and treats for the hospital wait. He was brilliant with both our sons and two anxious parents. I work in customer service and people like him make such a difference, his calm friendly leadership was just perfect for our anxious 1 hour in room before leaving for hospital. I can’t say I felt the same from the duty manager. A real mixed bag of a visit. Accidents happen, georgie was brilliant, I’m not sure the set up of the bed was ideal. I sought out staff before checking out to return the bloody towels, and to discuss the accident report. There was no checking in on us without that. Again it feels the hotel is busy with minimal staff. Thank you Georgie for really making a difference to our family. The rest of the trip was unfortunately not what I’d expect of a premier inn if there had been no accident Id still have been every underwhelmed at best. There’s 5 stars for Georgie, 2/3 for the hotel and experience overall.
• martinq529 (10/5): Very enjoyable stay at the Premier Inn Bangor NI - We stayed in Premier Inn, Bangor for 3 nights. We found Suzie and her team to be excellent. They made our stay really enjoyable. The room was very comfortable and the bathroom was pristine. The staff were friendly and efficient and the breakfast and evening meal were really good.
• S4077ZGmikew (10/5): Thank you - Lovely staff, nice and clean hotel. Food is amazing. Nice area and easy to going to walk next to river or park. If you forget something a shopping centre is next to hotel so easy to shopping.
• 970Anonymous (8/5): ROSHAN WAS GREAT - We always stay here when we visit Bangor. We stayed last on 1st September and the manager, Roshan was more than helpful. Food isn't great especially on the evening but otherwise the hotel is very quiet, warm and comfortable
• HannahVCairns (8/5): Pretty pleasant - Good location with plenty of parking and generally the overall cleanliness was really good. Upon forst entering my room however, it hadn't been cleaned since the previous guests so had to go back downstairs to get it rectified. The young female member of staff was really helpful and apologetic. She quickly issued me a new room and then saw her on the way to my previous room with a member of housekeeping to get that sorted. The rooms are lovely and quiet, spacious with plenty of plug sockets, mirrors and decent lighting. Had a really good night sleep. There are good drink offers in the bar which was nice after a relatively long drive. The service in the restaurant was pretty slow and we had a few issues with the food. It took just over 2 hours for 3 of us to have a pretty standard 2 course meal, with no apology or explanation as to why service was so slow - we have a feeling it was more based on the kitchen staff than the actual waiters but don't want to wrongly assume.
• bobbQ2994IG (10/5): Great place for a relaxing stop-over - Excellent place to stop on our journey south. Easy access, quiet, clean and comfortable. All you would expect from the best of Premier Inn
• karenmD9505EH (10/5): OVERWORKED STAFF - WHITBREAD COMPANY should be ashamed of yourself staff over worked. Jen and Chris yous are totally wasted working for this company. 1 member of staff managing checkin and bar service also seen front of house staff doing housekeeping stripping beds cleaning rooms🙈 I am returning to this premier inn end of October simply due to the amazing staff who make you feel like home can’t do enough for you. Promotions in bar please if you are going to advertise drinks promotions please can you have the drinks to avail of this promotion not the staffs fault again WHITBREAD COMPANY. Rooms spotless Restaurant and bar spotless how they get the time to keep this hotel running I have no idea 🙈 ohhhhh yes I do over worked staff who is going to be ran into the ground who will not be able to keep up something will give. Looking forward to staying again at the end of the month simply due to your staff. Don’t want to run down any premier inn because I do like the hotels but seriously need to evaluate staffing issues x
• iansW9570QE (10/5): Nice location and clean hotel - First time stay here and it was a nice experience with good views of the park from our window.The hotel is situated quite close to the town centre and the train station which has a regular service into Belfast. The rooms are clean but storage space is limited these days due to a refurbishment of the rooms which has done away with a decent sized wardrobe. We only travel light due to travelling on a motorcycle but even our small amount of luggage causes us a problem with nowhere to put our belongings apart from on the carpet. With the hotel's location, we were able to walk along the North Downs Coastal route towards Belfast Port which is very interesting and follows the railway line that came in handy when we got tired after walking for a few hours.
• Connector728343 (10/5): Enjoyable Experience - Room was comfy & clean. I have a range of food intolerances, the staff were excellent at Dinner & breakfadt. Quality of food was lovely. All Staff (in particular Susy) were friendly courteous & efficient.
• Go68399770259 (6/5): Good location within walking distance to town centre and train and bus station - Good location on the outskirts of the town centre but within walking distance if you fancy an uphill walk.Close to train and bus station 40 minutes train service to Belfast for £8.30 regular service.Overall not a bad place to stay, Downside beds not what they used to be, creaky and not a great mattress to sleep on. Pillows were awful so had to ask for more.Average breakfast and evening meal not great.Much better options eating out. Room only had 1 chair for two people so it's a fight for first in gets the chair to sit on. The staff are friendly but not enough of them. Stood waiting to check in and stood waiting for breakfast.
• 632tommym (10/5): Our stay - Just had a 2 night stay in. Premier Inn Bangor..Had a very welcoming experience.Room on 3rd floor was very clean and tidy,also very quiet... evening meal's and breakfast was delicious....Staff were welcoming and efficient...A big shout out to Susie and Chris in particular for all there help during our stay.....Will most definitely return in the near future...
• QUBNI (10/5): Very comfortable stay - great location and excellent service - Really enjoyed our 1 night stay. The hotel is in a great location near all local amenities and there is free parking on site for all guests. Our room was clean, comfortable and spacious with a great shower. We were on a meal deal offer which was great value including a 2 course dinner plus drink and an unlimited Premier Inn breakfast, which was lovely. The staff were all very friendly and helpful and the manager particularly provided great service to all guests. We will be back I’m sure!
• brendano355 (6/5): Probably won't stay at this one again - Conveniently located with free parking close to M40. Unfortunately the post code on my booking took me to a dead end about 15 mins from the hotel, then found an alternative post code which worked. The bathroom was different to any experienced at Premier Inn previously, and felt cramped, and shower curtain wasnt long enough so shower sprayed onto bathroom floor. The sink required a bit of a stretch to use, and the plug wasnt very good at emptying. One of the poorest Premier Inn experiences. Food available was fine, with a Costa Coffee and Hotel Chocolat close by
• P2017IOmollyl (6/5): Average - Lovely hotel, but other visitors weren’t considerate as visitors were shouting from early hours all night. No security were around to monitor this. As you can appreciate when you have had a long day, this isn’t acceptable. Corridors should be monitored throughout.
• astidog (10/5): Good Location - This was our first of three stops on this trip. We were booked in for 2 nights. Price was good and Banbury area was somewhere we had not explored previously. We had an accessible room- this was on the 2nd floor but was fairly near the lifts. Room was a good size, the bed was large and comfy, and the bathroom was fine. Just the usual niggle- the shower head was at its higest point - a struggle to get down. If I was wheelchair bound I would have needed help (Any hotel reading this- in accessible rooms please leave the shower head at its lowest it is easier for tall people to raise than short to lower!) It looked like I had drowned the wetroom but it did dry out quickly so that is a win. We needed extra towels- provided in a flash when requested. Breakfast was the normal all you want. A full breakfast for me, and continental for mum and... the toaster actually toasted the bread in one pass!!! We did eat there one evening and it was.. ok.. nothing special and of course my first choice was unavailable so ended up having the shatring starter as a main! The other evening we got a Greggs too good to go bag from the garage just down the road (a rather well stocked mini Asda) That did us just fine. RIght outside the Premier Inn is a Hotel Chocolate with a Costa next to it. A short drive away is a small retail park (the roundabout is really confusing- you will be in the wrong lane lol) A good stay and yes we would visit again if in the area.
• jonbP277GW (10/5): Jen hotel manager - Jen is an absolute credit to premier inn.. She’s polite switched on efficient and so helpful.. She brightened up our mornings.. It’s good to meet good people and this lady is one of the good ones.. We look forward to catching up with her at Bangor in a few months time
• 532stuarto (8/5): Descent overnight stay - Welcome was OK easy check in. Room as expected not brilliant, it was a bit tired, but not bad. Very reasonably priced. It was nice and quiet had a good sleep, bed large and comfy. Bathroom showed its age, but perfectly adequate. Food was good, they have a restaurant on the premises, not a pub next door. Overall I would stay again
• nicolabH36SK (10/5): My Pa - My experience at This Hotel was never stayed in a hotel by myself the staff have made me so welcome its like my second home Brona knows how to pick staff only thing I don't like is checking out and the ground floor room is perfect for me I lost my Dad earlier this year had other family illnesses the staff here have helped me through the hardest time of my life &im very grateful to them they know that
• 158stanj (6/5): Great hotel - if only they had enough staff! - Very clean, comfortable hotel. Arrived late (2230 hrs) due to flight delays so weren't surprised there was no one on reception. However a gentleman appeared after a few minutes and checked us in. Even served us a coffee and tea. In room there was only one hand towel but easily remedied following day. Next day saw notices about registering car details but machine/monitor at reception wasn't working. Next day when we asked at reception the screen was actually missing. Lady registered us on her phone. At breakfast there was a sign asking people to wait to be served. There was never anyone present to do this though we did get noticed event. Same each day. Never saw anyone at reception. Always had to ask other staff. The most serious problem was that the restaurant was closed each night. This was a big disappointment as a main reason for choosing Premier Inn was the expected convenience of an onsite dinner option. Bangor used to have numerous dining options but no longer. Very run down. All of the staff we had dealings with were first class. Very friendly and helpful. However it is clear that management is cutting costs radically and therefore we are unlikely to revisit.
• 735beverleyn (10/5): Recommendation for Premier inn at Banbury. - This was my first visit to a premier Inn, our room was a good size ( plus room) and spotless. I wasn't expecting too much from the food tbh. However how wrong I was, the food was absolutely excellent. I had linguine with, tomatoes, garlic and chilli, a side of grilled chicken. The chicken was tender, moist and delicious. The service, was excellent, our waitress ? Anna was pleasant and attentive. All round an excellent stay.
• aaston2014 (4/5): Not the usual standard - We had previously stayed here and it was a good typical premier inn experience, not so this time. The self check in kiosks were not working so there was quite a queue with only one member of staff checking people in. We arrived after a long day due to flight delays and heavy traffic. We were tired and hungry. Upon checking in I asked if we could eat ASAP. The chap dealing with dining said the earliest they could fit us in was 8.15pm. As it was 6pm at that time we explained we were hoping to eat early as we’d had a long day, the restaurant was only a quarter full at that time. They eventually agreed and the food was very good. Breakfast was ok, maybe not as good as other premier inns. Our room on the first floor was dated, the bathroom needed refitting, peeling and dirty paintwork, the towels were old and tatty. The bed was not comfortable at all which was unusual as premier inn beds are usually nice. I do think that perhaps they are spending all the money on premier plus rooms and the standard rooms are just left. All in all we were disappointed and would not choose to book here again.
• donnaoH6689MR (10/5): Great place lovely staff - We stayed at the premier Inn for a wedding. Staff Molly Paul junior Really looked after us we're very accommodating.would come back
• U7471ZOanniem (10/5): Great value - And a good night's sleep! - Needed a home from home & premier inn was it. Quiet comfy and great service all at excellent value, £59 the night. Tempted to eat in at the restaurant too, tasty tex-mex and also good value, great staff - Amir, Brandon & Paul. Only question, to breakfast or not to breakfast, at £10.99!
• jimsY453YE (10/5): Home from home. - Room throughout was clean including bed and bathroom. Breakfast was fresh and the choice was as much as you needed. Would stay here again, no problem.
• nickyt604 (10/5): Best helpfulness - I had a problem with my WiFi. The two people I spoke to , Fatima and Chelsea went over and beyond to help. Faultless . 2 great people with great attitudes.
• 506lorec (10/5): Lovely location on the water canal - Nice stay for us here. Easy check in process. Modern hotel comparison with the older generation of Premier Inns.. We had a good stay it's close to absolutely everything you want, shopping, food, cinema. We will be back!
• R1tesh (10/5): Junior, molly and Brandon are true credit to the brand. - Exceptional. Junior, molly, Brandon Made the whole experience very welcoming. Hence why we always return. True credit to the company, premier inn needs more people like this to boost the brand. Bery professional helpful and very friendly very approachable.
• davidhO747KT (4/5): Elegant and clean establishment, but problem with bath/shower mixer switch - Easy and free car parking. I asked for a room with a bath and one was found for me. Cleanliness of the establishment. Excellent choice of good food for breakfast including berries, croissants, cooked breakfast buffet etc. There was a problem with the mixer switch in the bath, to select shower or tap. It was loose and came off. I had to fill the bath with water from the shower. This was in room 2. I reported immediately and staff attended and said they would change my room to no.19 for my second night. Next morning I had to clear all of my possessions into the car because 19 wasn't yet available. In the evening, I checked in again and was given room 2 again. Reception had no knowledge of my problem the previous evening and came into take a look. He found the mixer was still loose and came off in his hand. But adjusted to ensure I could fill the bath by the tap. So that worked, but it was a nuisance having to go through all of that.
• G6464HHstevenl (6/5): Ok, but one staff was awful, and outside area a disgrace - Great parking, lovely room, very good breakfast, but when we arrived a bit early there was no staff around to welcome us, the self check in were out of order, when a young girl with ba brown ponytail came near the desk basically ignored us, we explained that we were early and asked if we could get a drink from the bar, had an attitude to serve us, could not be bothered, no conversation, could not pour a decent pint.....then after this we decided to go outside with the drinks, wow, what a disappointment, the patio , chairs and tables had not been cleaned for years?? And the parasols were ready for the dump ( nothing like the photos when booking ) but the welcoming staff later to book in at 3pm were excellent.
• MrGawrjuhs (8/5): Good hotel for a mid-journey stopover - As usual, we decided to split our drive south with a stopover. And this time we selected the Banbury Town Centre Premier Inn, and we’re so glad we did. Parking is easy, with multi-story car parks next to the hotel, and charges were very reasonable. The hotel itself is modern and situated next to the canal quayside. It appears that all rooms have a view over the Oxford Canal. Our fourth floor room was clean and tidy, with an ample sized en-suite bathroom. After checking in we headed out for a short walk along the canal, and then into town to Banbury Cross. The town centre is charming with bars and independent restaurants close to the hotel, but don’t expect many to be open on a Sunday afternoon. After our evening meal we enjoyed a glass of vino from the hotel bar outside on their terrace. The buffet breakfast was well laid out in the hotel restaurant, and staff were very efficient at seating people and making tables ready for diners. I think we’d definitely consider staying at this hotel again, the next time we drive to Surrey or beyond.
• lorrie1554 (4/5): - Room dirty, not suitable for disabled guests you have to walk 400 mts to get into the reception, poor quality food 😕 disappointed
• Jackson (10/5): Excellent - Nice hotel. As advertised. Budget friendly family hotel.
• Pioneer63434185269 (10/5): Excellent service - Arrived very early for the official book in time. Elvita was on reception and proved what an excellent asset she is to this hotel. She enquired as to whether our room was ready….we’re so early it was not. However she arranged for early book in and asked if we could wait 20 minutes. She promised to let us know when room was ready and did! Very impressed with the service she gave. A real asset to the company. Thanks
• Monkeyboyz (10/5): Quick break with the kids - Great location for families with lots to do in the immediate viscoscity whatever the weather. Easy parking directly next door, plenty of restaurants and entertainment options on the doorstep, including bowling, arcade, pool, cinema, some quirky local shops and pubs.
• terrylanfranco (10/5): Excellent value for money - A truly enjoyable experience. The hotel is located in a very central area, making it easy to walk to all the main attractions and restaurants. The room was modern and well-maintained, with all the necessary comforts. The staff were professional and attentive, always ready with helpful suggestions. Breakfast was varied and plentiful, with options for those with dietary restrictions as well. Excellent value for money — highly recommended!
• sofiacC433YH (10/5): Amazing atmosphere - The room was spotless, the staff were incredibly friendly,. The only downside was the limited breakfast options. Overall, I highly recommend this hotel for your next travel adventure!” We loved everything! I highly recommend Premier Inn for its cozy rooms, serene atmosphere and customer service. A big thumbs up
• mihag2019 (10/5): good sleep - "The room was impeccably clean, and the beds were incredibly comfortable. The staff were incredibly friendly and efficient, making our stay feel truly special The restaurant's food was tasty and freshly made, and the service was attentive and efficient The hotel had a warm and welcoming atmosphere that made us feel right at home.”
• Guide39210146406 (2/5): Cold breakfast - I walked in this morning for breakfast @ 10 ask if still doing breakfast the young lady said yes but only till 10,30 I said don’t worry but she said it’s ok well £11 pounds later the sausage was hot the eggs was hard everything else was Lukewarm nobody asked me if the food was good as I was eating the table around me was being cleared it’s not a pleasant experience because you feel now you’re being rushed. Would definitely not go back to Banbury
• 684zakb (10/5): Great staff, lovely hotel - Great experience, the reception staff were beyond lovely helping me with early check in. The rooms are clean and breakfast is good! The location is amazing and is near lots of good restaurants and shops! Definitely worth considering this as the hotel to stay at if you find yourself Banbury way in the future
• tabby365 (2/5): Disgusting customer service - Took money from my account after stay was cancelled and still no contact from them. I cancelled my room as I decided to stay at Banbury M40 instead which I paid out right for. On the morning of leaving there Banbury town centre took £94 out of my bank for a cancelled room. I’ve been ringing and emailing various departments since December with no reply. Absolutely disgusting won’t be booking with Premier Inn again.
• Loxxlee (8/5): 80th Birthday stopover - Stayed for one night the week before Xmas. A lovely location overlooking the quay and narrow boats. Many thanks to the staff for the upgrade to a fabulous room and beautiful birthday flowers in the room. You really made this a special day. Would happily stay again when in the area. Parking very easy and multi story two minute walk from hotel.
• janebK5419LL (8/5): Shameful compenation to a genuine complaint. - I recently wrote to Premier Inn with a real and valid complaint, from our room not being ready til an hour after check in, to only have tea, coffee, cups & towel for one despite the room being for two. Having to clean my breakfast table to searching for cutlery and lay the table ready to eat, to there not being food and juice at breakfast, to paying for what should have been courtesy coffees, to being charged for 2 full english breakfasts when one was the english and the other continental, too the cleaners coming in 20 mins early without knocking first!! 6 people (incl myself) from our group of 9 complained. My friend got a free weekend in compensation and i received a total of £2.89 in compensation. I am absolutely disgusted with the unfairness of how they decided to compensate us. Shocking treatment from what i always thought was a good hotel chain. Money grabbing b******s!
• isabelm123456 (10/5): Great Stay! - Great location right across from loads of restaurants, a cinema, and activities. Friendly staff, and brilliant room. Comfy and quiet with a great shower. I’d definitely come back as I was pleasantly surprised! Upgraded to a Premier Plus room for free on check in, so that was a bonus!

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