Premier Inn Swindon Town Centre

Location: 43-44 Regent Street,Swindon,Wiltshire, Swindon, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

Guest Reviews

• Alison (10/5): - Ce n'est pas la faute de l'hôtel. Malheureusement, Swindon n'est ni très jolie ni très sympa à visiter (je fréquente cette ville depuis 35 ans car j'ai de la famille ici). Le centre-ville où se trouve l'hôtel est hélas en chute libre avec beaucoup de magasins fermés depuis 10 ans.
• kattaylor317 (10/5): Good value, decent food. - Great service from Ben, really helpful and food was great. Do the meal deal dinner and breakfast! Such a saving. Rooms clean and welcoming.
• 692kayleighn (10/5): We love thins place - Very good never had a problem we love it an the staff are great We would like to thank Ben and we highly recommend this hotel to others/anyone
• dtolly (8/5): Good Hotel - Great Staff! - The hotel is lovely and clean, the food choice limited but cooked well. My steak was cooked to perfection! But I really want to talk about the staff! Sofia was so lovely - polite and attentive and friendly. Alison! Whatever ever they are paying Alison is not enough! She was on the breakfast service and was sooo lovely - friendly and sunny and interested in people. Other members of staff were great too, but I didn't get their names 😒 my bad! I hope my comments find their way to the staff mentioned!
• ajgosst (10/5): First class excellent service - First class excellent service every evening! Excellent quality of food!! The staff look after me help, Nishan always helps me with everything and helps me with dietary requirements. Very enjoyable experience being serviced my Nishan 😊🙏🏽
• josephpQ9005QL (10/5): Trip - Nice clean quite hotel with air con, friendly and helpful staff, also in a good location surrounded by the countryside, also had a restaurant which was good which can get busy at times. I'm pleased that I chosen this hotel.
• 492lizs (10/5): Excellent stay. - We received a warm welcome from the staff, notably manager and duty receptionist. . The room was excellent…clean and comfortable benefiting from the recent refurbishment. Breakfast was good, with friendly efficient service. Happy to recommend following our recent visit. Please pass on thanks to the team.
• D771ZFjennyl (10/5): Nice hotel - First time to stay here an a nice hotel, is a a little older. Room is clean and basic, reception team friendly and helpful. Beefeater was good.
• 954rogerd (8/5): Pleasant experience. - Convenient location just off M4. Nothing much in area and need to drive to Swindon for shops etc. The staff were pleasant and especially breakfast staff in attached restaurant. The room was spacious and very clean. We thought the price was slightly excessive hence a drop of 1 star. We were located towards rear of hotel with no noise whatsoever. It was a very pleasant stay and would stay again. It was good to have attached restaurant with good quality food and meal deal prices.
• Happiness08153816998 (10/5): Amazing service, tidy rooms with no issues. - Amazing service from both Sophie and Chris during my stay always happy to help and serve, even after multiple days they were already remembering my (lack of) allergy preferences, room number and preferred drink Super polite even when things went wrong, and worked quickly to resolve the problems.
• P7095CVdanb (10/5): Above and beyond - I have just recently stayed at the premier inn hotel and I have found the service and care provided to be brilliant by the duty manager Sophie, she was very polite and helpful with my stay and always with a smile.
• Stevenrawlings45 (8/5): Lovely meal - Came into the restaurant for a meal whilst I was in the area a couple nights ago, Sophie was nice and very attentive. I have stayed in the premier inn in the past and always thought it is a lovely place to stay very friendly atmosphere. Looking forward to coming in the future.
• Katherine (4/5): - Hotel itself was clean and maintained well. Bathrooms were nice and clean as well. My issue with this hotel is that I booked and paid for a room that had 2 single beds and a double bed. When checking in I was informed that it was hotel policy that only 2 adults per room and given a room with a single bed and a double bed. My friend had to book her own room on the spot because of that yet the website and booking company never stated there was a 2 adult per room policy.
• Daveytee (10/5): Excellent - Excellent hotel, spotlessly clean, room was well presented and the bathroom was immaculate. Decent location for travels both North and South
• X568JKkerrys (10/5): Did the job - Stayed here a few days ago to visit family nearby, easy location. Lots of carparking, remeber to add your car reg at reception. Staff are freindly, easy to check in. Room basic but clean.
• elliejJ662AQ (10/5): Easy to get too. - Nice littlee premeir inn, just off the M4 motorway, junction 16. Although older than others stayed at and does show. The reception team were lovely a d friendly, rooms was clean (ztain on carpet but because old). Breakfazt was good.
• johnhJ7043FC (10/5): Excellent - Really nice room very clean bed was amazing . Fantastic nights sleep. Breakfast was delicious . Would definitely stay again
• Pioneer62730505152 (8/5): Lovely hotel, great location, shame about the receptionists phone manner - We had a good experience at Premier Inn Swindon, The staff were friendly and polite and situated very well. The carpark was full when we got there, but they gave us an alternative which was close by and also cheaper! The only down side was that we called the hotel and the gentleman who answered the phone was not the most pleasant. They spoke down to us and we're quite condescending and not very understanding. As a person with Autism who struggles sometimes in social situations, please improve your phone manner as I left the phone call feeling more anxious than I started.
• ncr2017 (2/5): Love premier inn but would never return to this one! - I don't like writing bad reviews and love premier inn but honestly worst premier inn (and any hotel experience) I've ever had. First room had vomit on the floor (was offered apology, another room and free breakfast.) Currently in room exhausted after a terrible night. Noisy air conditioner and when eventually got to sleep woken at 6am by upstairs room who could only be described as doing laps back and forth. Not sure if they're heavy footed or if the ceilings are so poor but was loud enough to wake both me and my daughter. There are good amenities near hotel but awful for sleep quality and I'm just hoping none of us come down sick after the first room experience. Never had a bad premier inn experience so like the company but would not return to this one
• cgul1452019 (4/5): Fine if you want a joint! - Room was clean. But that's about it. Absolutely reeks of hash and definitely not a nice bar atmosphere. Staff were unhelpful and more interested in chatting than answering a query. Can't comment on food as nothing served after 10pm and we chose to leave breakfast and go elsewhere
• ted57uk2019 (10/5): All staff members are excellent - The excellence of the staff are why we continue to use this hotel. They are all friendly, efficient and professional from the Reception Staff, Housekeeping, Bar Staff and the superb Waiting Staff.
• leesay2021 (2/5): Avoid - The hotel itself wasn't too bad. It was clean and comfy. The restaurant, however was absolutely dredful. It was dirty, and the food was disgusting. I had a feeling that it wasn't going to be good, so I thought I'd be safe with a chicken burger. The chicken was over deep fried, and then micro waved to be re heated.I only leave bad reveiews, to help someone else not make the same mistake as myself.
• carlspence (4/5): Avoid the restaurant - Short-staffed — the restaurant opened late because only one member of staff turned up. I was overcharged for two beers during Happy Hour (5–7 pm) but received a refund after going back to the bar. The toilets were disgusting, with no toilet paper, and the same issue was still there the next morning at breakfast — clearly no cleaning had been done. Would not recommend this place at all!
• Joyce (8/5): - Did not eat breakfast. Had to pay for it. We opted out.
• tobyhO4822HU (10/5): Exceptional reception staff notably Leo - Clean and comfortable room. Reception staff were exceptional, especially Leo who greeted us in a friendly, efficient and welcoming manner.
• D225ENannieh (10/5): Thank you Leo 🌟 - We broke down on the motorway, so this stop was completely unplanned and very last-minute. It had been such a stressful evening, but Leo instantly made us feel at ease he was so welcoming, friendly, and genuinely funny. He turned a rough situation into one we could actually laugh about. An absolute credit to the team!
• C9469WTlucyh (10/5): Great - Was a lovely hotel, clean and great staff. Bit tired but it’s a little older than others but it was clean and nice comfortable
• clairehU6314CO (10/5): Amazing Charity Night - Had a wonderful time with the premier inn tamworth south team for their charity bingo night! Well done chris, jay, sophie, Emma and caravan!
• deborahhL4228BB (4/5): Poorc - The rooms are very tired . Shower curtains are tired ! The food was poor . Limited selection on evening meal including drinks . Breakfast was cold had to keep chasing for breakfast items . Fruit juices empty . Coffee machine empty ! Not impressed and would not return !
• 154dianef (4/5): Tamworth south premier inn - Lots of issues with disabled room which were unsolved. Restaurant very slow. Generally low numbers of staff seving in restaurant, even had chef take our breakfast order.
• Simandcat (2/5): Tired hotel, cold shower and room. Evening menu looked poor - Do not stay here. Room was freezing cold, shower was freezing cold, WiFi was terrible, had to pay for upgrade just get any signal (feels dekiberate). Looks very tired from the outside. Room was OK, but air con/heating didn't work - even turned it up to 26 degrees and was still sat in a jacket. Very poor....Premier inn have really fallen from grace. Out of the last 7 Premier Inns I've stayed in, only 1 had no problems whilst I was there
• deniseandcolined2016 (4/5): Not a good premier - Just had an overnight stay at this hotel as we have stayed at plenty of premier inns before and what we got was very below par for this company. We were in a standard room as it was only one night. The room was tidy but tired. The air conditioning made a vibrating noise when operated so in the end we turned it off. The bathroom had a shower over bath but no rubber mat was supplied which made it very slippery when taking.a shower. Figments were very dated . We also did a meal deal at the beefeater. The first problem was no guiness zero and the doombar on tap was flat and awful.when ordering food no lasagne,sticky toffee pudding , crumble , Breakfast was cold and virtually empty. Fruit juices all empty milk in coffee machine empty,no sweetener or sugar on show no butter or margarine. I don’t expect 5 star but I would like the products to be available and cooked breakfast to be hot.
• V2150EBkatiep (10/5): Great stay - Great place for somewhere to stay. Clean bedroom and bathroom. Fresh and clean towels. TV was a decent size to watch main TV channels. Bedroom is a good size and plenty of room to walk around and a sofa bed type thing to lounge on when not in bed. Hand wash and shampoo/body wash provided was Baylis and hardings. Great amenities nearby. Brewers fayre next door. Costa, subway and a convenience store next to the premier inn also. There is quite a few places close to the premier inn as well. There is quite a few car dealerships, McDonalds, leisure centre, Asda nearby. There is also Lydiard park nearby to have a nice walk around the lake and the house. Overall great stay. Thank you
• callybird (8/5): Value for money, cosy and friendly - Stayed for one night. Great price. Room was nicely decorated and cosy. Nice mood lighting and room temperature switch was easy to control. Shower was great main shower head plus moveable shower hose . It was also a walk in shower which was easier than trying to step over the bath as in other PI's. Locating the parking adjacent to hotel was a bit of a mare as the post code was different to hotel postcode and we kept going around in circles lol! Post code for Premier Inn car park SN1 1SG first come first serve basis. Pay on exit get QR code from receptions when leaving. Alternative car Park SN1 1TN Whalebridge Multi storey Pay on foot, Staff really friendly, special mention for Maxi who was doing everything and doing it efficiently! Also, to Alison in breakfast area who couldn't do enough for us. Food was well cooked and nicely presented. Would have given 5 stars but some mould on shower seals and dining area too small to accommodate size of hotel. Also have larger round tables so families can dine together. Maximum tables seated four. Maybe they should expand dining area and reduce bar size. Just saying. Thanks for a nice stay.
• Jephson (10/5): Wow! Why can’t all hotels be like this! - Arrived at 1am I the morning, thank goodness for manned reception 24hrs. Hotel car park was ‘rammed.’ Receptionist was concerned about be walking back from a public car park and so found me a space. Then discovered that there wasn’t a ‘traditional’ shaving socket in the bathroom and so she found me a two pin plug for a 13amp socket. I had booked a ‘Plus’ room which would put some ‘luxury’ hotels to shame. Comfortable bed, luxury shower room, water in the fridge, Nespresso machine, chocolate….what more could you want! Went down for breakfast, interested motivated staff, good variety of food on offer, hot and cold, relaxing un-rushed atmosphere. Thoroughly recommend. Central location if you want to explore Swindon.
• N7072WQmarky (4/5): Nice Hotel but bad experience - Hotel is nice but had a bad experience with power issues in the hotel that had been going on since a few days prior to my stay. Poor review due to Premier Inn poor communication around the issues and not giving the staff enough help to manage the situation
• AMB_777 (8/5): Not bad, just a bit of guest noise. - Great location, just off the motorway. Fast check-in, staff were great. Stayed on the top floor, lift was fast, not much waiting around. In the corridor the woodwork needed painting but the room was perfect, nice and clean and in good repair. Had disturbed sleep at night and early morning as any sound in the corridor could easily be heard in the room. Walls and door are probably very thin. People were not being particularly noisy, just talking and laughing but was enough to wake us up in the room. Paid £61 for the night, which was fair value. There is minimal parking around the hotel building but plenty on the main car park for the surrounding amenities.
• Basketweaver88 (10/5): Great stay! - Excellent location close to motorway. Plenty of free parking, which is well lit. Rooms clean and quiet. Staff very helpful and welcoming, quickly finding me an iron and ironing board. Reception has local information and good to see money being raised for local charities. Didn’t have breakfast or meal there, so cannot comment. Would definitely stay again!
• nellybag (10/5): Great customer service. - Staff were all so super friendly and helpful, room was really spacious and immaculate. Quiet location and a really good nights sleep. Special mention to Sophie for the great customer service at breakfast, she really set me up in a great mood for the day. Simon the chef went the extra mile to make sure my breakfast was satisfactory by coming out to check. Customer service how it should be. Thanks guys!
• Z2099LPkatiew (4/5): Wouldn't stay again - Poor customer service at check-in, issue trying to get extra pillows and the breakfast service was shambolic. Only positive was the comfy bed, convenient location and Robyn who was the member of staff that served us at breakfast time. She was lovely and was clearly doing the job of multiple people.
• 47jazl (10/5): Lovely Receptionist - Had lovely stay at Tamworth and the Keri behind the desk was brilliant, can't wait to come back again. Couldn't fault anything during our my stay.
• Max070102 (10/5): Great stay - Lovely stay Friendly staff and great location Very clean Would recommend as great access to M4 and amenities Will use as a go to hotel now for business and leisure
• 527SB527 (10/5): Great!! Would recommend - Stayed here on business and had a great experience. Really clean and lovely, polite staff that were willing to help me with a few questions I had about the area. Would definitely go back.
• Y74QZsuzie (10/5): Happy guest - Quick efficient check in. Quiet room which was clean and fresh. Great staff, always on hand to help! Will be back in the future
• SL11_SL11 (10/5): Great stay - Lovely stay. Friendly staff and rooms very clean. Would stay again. Nice warm welcome on reception and found the room to be comfortable
• annfQ8078VB (10/5): Sophie - Sophie receptionist / waitress Lovely friendly girl , very professional, nothing too much trouble for her , hope sophie is valued and appreciated
• K2122AZshaunw (2/5): Poor Food at restaurant part of hotel (not a separate chain attached) - Hotel itself I have no complaints with its a typical premise inn you get what you pay for however the review itself is for the abysmal pub they run off of it. The food came out and looked and tasted like a ready meal had just been transferred to a bowl and garnished, you could tell it had been microwaved as it had the typical microwave burn marks on the pasta and sauce. Portion sizes are really small considering the price food is aweful would not recommend to anyone. On the other hand the staff in front of house are really friendly and a credit to the company Thankyou.
• Turnster (10/5): Lovely Stay - What a lovely hotel stay! We had a lovely room that was very comfortable and clean. Would like to say a shout out to the lovely Sienna who was very welcoming and answered all of our questions correctly. Will definitely stay here again.
• S8147NOdebbier (8/5): Comfortable room - Good location just off motorway. Near to leisure centre ice rink. Comfortable room with lovely bed and black out curtains. Next to Beefeater so good breakfast and meal.
• A6837FVlucyd (10/5): Recommend - I come here for 2 nights and i will definitely be coming back. I come here with my kids as we were heading to Drayton manor and Sienna on reception made our stay even better. Recommend this place.
• G3686TIjohnm (10/5): 5 Stars! - Sienna was very professional and made sure we had a good stay here. Will be returning. She was very welcoming, friendly and lovely to talk to. Thank you so much!
• amandabQ2755YA (10/5): Lovely manager - Sienna McSwiggan the duty manager was really helpful friendly and efficient she felt with our queries efficiently and respectfully
• Odyssey67622440440 (10/5): Amazing - My stay here was so relaxing and sienna made our restaurant experience perfect. She made sure we had a great meal and we will definitely come back after such a great experience! It was clean, great service from sienna and the food was delicious.
• A3905VVkellyw (10/5): Fab night in a brand new hotel - Beautiful brand new hotel right in the centre of Swindon Town centre. Staff were friendly & polite & room was very comfortable. The bathroom was also fab with a powerful shower that i loved!
• gjbritten (8/5): Visiting for breakfast. - I took my mother for breakfast at Premier Inn and as always in the morning we are greeted by Mel as we arrive. She always has a smile on her face and as usual very welcoming. This makes it a pleasurable experience when coming in for breakfast. During our breakfast, this Friday and last Friday we have discovered what a valuable member of the team Abbie is, she is a delight to talk to and nothing is too much trouble for her, she goes above and beyond to try and make our experience better. Even though the breakfast was not great these two members of staff went out of their way to provide an excellent service.
• Q2747QHrichardh (10/5): Amazing staff! - Amazing experience at this hotel, I had my bike wheels stolen, I informed the staff and their response was brilliant. They helped find the person who did it, and reported it to the police. I had them back in less than 24 hours. Cannot thank the team here enough!
• U8883DJshaner (6/5): Comfortable rooms but not great customer service - Arrived fairly late in the evening. Nighttime revealers blocking the entrance to the hotel. On check in, no smiles or good evening from the staff. Felt like we were an inconvenience. Got to the room and the kids were so excited to show that the hotel had placed a pack of Jammy Dodgers on each of their beds (nice touch) Great night sleep. Beds were sooooo comfortable. When it got to checkout, had to tell the staff member behind the desk about the broken toilet seat. All she said was “OK, I will let housekeeping know” and she walked off. Customer Service needs to be looked at in my opinion.
• Wiltshirelucy (10/5): Pleasantly surprised - After a disappointing visit to the premier inn earlier in the year, we returned today and wow what an improvement. We arrived to check in, which was done in a prompt and friendly. We were given a beautiful big family room overlooking the top of the high street. Complimentary Jammy dodgers for the kids was a lovely touch. Our room (106) was spotlessly clean, brightly and airy. Breakfast in the morning was lovely and all staff we encountered were so friendly and accommodating.
• peterwG2535OU (2/5): Prisoner to the hotel - 3 adults must take 2 rooms. Company policy. Online booking was for 45 pound a night ended up being two rooms as 60 quid each. Hundreds of rooms but about 20 parking spots and you pay 16 pound every time your wheels enter! That's not for 24 hours. We learnt the hard way. (do a deal with the local council!!!) Basically, this hotel is a pimple on a duck arse of a shopping strip. Nearby council parking is 50 quid for 24 hours. Anyone with a car DO NOT STAY HERE. BTW dodgy deals going down in the nearby carpark which you cannot park in! Families AVOID. NO PHONE in the room to reception so its a 5 min walk. NO fridge in the room! Mortgage the house to eat miserable food. Really Premier Inn have lost their way here ...
• benj790 (4/5): Not a good experience - Well what can I say... this new concept premier inn has its problems. No electric 3 times in one day, at busy times, 7/8 am and 6pm. Also no water (apparently pumped by electric) Horrible experience. In town centre, scary evenings and mornings. Police there, drunks/druggies fighting. I always stay Premier Inn, am a very big fan, but not this one I'm sorry to say.
• N5Traveller (6/5): Mixed experience - This is a relatively new hotel in Swindon near the Wyvern. It has been well designed and rooms are quiet for the area. As advertised beds are comfortable and rooms good with a decent bathroom. Maybe teething problems but staff seem poorly managed and it is clearly a big ask to cover reception and the bar. It is now normal not to have daily room cleaning due to environmental ( and cost!) reasons unless requested. However cups should be replaced daily & when I requested this I was asked whether I wanted to take them from the restaurant! The big issue is the woeful parking arrangements. For a hotel that size there is minimal onside parking which is £16.50 for 24 hours. There is a cheaper public multi storey 6 minutes away which is fine on a sunny day with overnight luggage . More luggage on a wet day would be unpleasant. So overall mixed and fixable if you arrive by train !
• didcotreviewer123 (10/5): Very lovely place to stay - What a wonderful experience. Exceptional facilities and friendly and organised team. Seems really well run. Everything seemed to go right.
• SueR2210 (2/5): Dreadful experience - We’re do I start. We could not find the parking for premier in took us 1half hours to get there in the dark( was light ) when went to find it, not easy at all had to ask a taxi who kindly took us there. No way would we have found it. My dad was with me at 94 and he was scared off our surroundings. The premier inn it self was nice and clean, but the young person on desk wasn’t very helpful. Tried ringing them but they did not answer. I had to go through a no entry to get to the car park, with no spaces. Not good enough when you have an invalid with you. And £16.00 pound a night. Won’t go here again never
• Matthias (8/5): - -

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