Premier Inn Ipswich - Chantry Park

Location: Old Hadleigh Road,Ipswich,Suffolk, Ipswich, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• B9720SWrichardb (10/5): Lovely hotel worth stopping at - Lovely welcome hotel is in good condition bed was comfortable. Breakfast nice, best premier inn in Ipswich I’ve stopped at recently. The lady who serves at breakfast on the 28th is lovely very very lively stopping to speak to all the customers the lady who checked me in on the evening of the 27th was so helpful as well couldn’t fault any of them
• debbiekI5928MC (10/5): Excellent throughout..thank you - I have stayed in many Premier Inns previously but never found such a friendly one as Chantry Park. The staff were all amazing especially Selina who looked after my sister and me as though we were family. Each of the staff we encountered went out of their way to make sure our stay was comfortable and that we had everything we needed. The breakfast was delicious and well cooked. We wouldn’t hesitate to stay again and in fact were sorry to have to leave. Emily …you are an excellent manager and have an amazing team . WELL DONE .
• U4300KNchrism (10/5): Amazing premier inn - Me and a friend went into breakfast, very friendly helpful staff, amazing food. Particular mention to Emily on reception, so lovely ans welcoming and to selina who was very helpful and friendly with our breakfast
• Unluckylady (10/5): Bristolians visiting friends - This was our 2nd visit to this hotel and we will certainly booking this again. Staff are absolutely amazing, friendly, thoughtful and made you feel like a friend. I highly recommend this hotel
• rodb935 (10/5): Super staff - Stayed just one night but Reception and Breakfast service staff made this a really enjoyable break. They are a credit to their employer.
• BRhy (10/5): Wonderful service ! - Stopped in for breakfast with my family, Emily and her team were so wonderful and kind. Selina was so helpful and attentive.
• F193XZjimt (10/5): wonderful hotel - Great hotel, very clean staff are so friendly they couldnt do enough for us. We were there for a funeral which was very sad, but the staff made it all a little easier. central location with lots of parking
• X9326UWmarkf (10/5): ⭐️⭐️⭐️⭐️⭐️ Lovely Stay – Clean, Comfortable & Great Service - Lovely Stay – Clean, Comfortable & Great Service Stayed here recently and was really impressed. The room was lovely and exceptionally clean, with a very comfortable bed that made for a great night’s sleep. The menu had plenty of good options, and everything we tried was well-presented and tasty. A special thank you to Lauren, who was always very attentive, friendly and helpful throughout our stay. Her customer service really stood out and made the experience even better. Overall, a great stay and would happily return. Highly recommended!
• 739bigg (10/5): Peaceful - Best Great food and amazing pork sausages good service and people best hot hot drinks and good room lots of space and more and
• gregrJ8384MD (10/5): Premier inn north - Lovely staff clean friendly inviroment Zoe Lauren Abbey Leo Bee angel lesley all wonderful and helpful during my stay. Good food too
• liamwK4964HD (10/5): Premier Inn north - Nice & clean rooms, lovely staff. Lauren, Abbie, Helen and Bee were great to get along with. Leo cooked the food to perfection. Great place to stay
• desi2000 (10/5): First class stay - We organised the entire family to stay here for a family gathering and a special breakfast the following morning. Lee and Selina worked over and above to ensure the most memorable stay and super special breakfast dedicating an area to our family . We all look forward to returning! Thank you for your most kind attention!
• Stephenbsa60 (10/5): Lovely place - My favourite Premier Inn. Rooms are amazingly clean, all team are friendly and always happy! Food here is always good too. Generally a lovely hotel where nothing is too much. Booked my next stay already!
• 534maxines (10/5): Great hotel and staff - This is the best hotel in the group we have stayed in, the service is outstanding. We were a wedding party of many. Lee greeted us on arrival. This gentleman is amazing, nothing is too much trouble, wonderful, kind and super helpful. Great asset to the hotel. Justin the breakfast chap was an fantastic young man who did his job brilliantly. All breakfast were correct and his service was top notch, Nicole the chef just brilliant, food excellent and hot. Hotel was clean and there was plenty of parking. What a great team you have here.
• sydneygT2364XJ (10/5): Fab - Beautiful hotel, loads of parking, nice staff, central location, you always know what you're getting with Premier Inn.
• laurabE5054OG (10/5): This Premiere Inn is a right gem! - This Premiere Inn is in a great Location, the staff are so warm and welcoming from the moment you step through the door. The room was really nice and the bed so comfortable with extra pillows if needed. There was a bath and shower which was a real bonus for us as we only have a shower at home, so was nice to have a soak in the evening and shower in the morning! We went to the pub next door in the evening for dinner and it was exceptional, the food so delicious! We will definitely use this Premiere Inn again soon!
• 965andrewf (10/5): excellent accomodation - Premier Inn Plus rooms are absolutely brilliant, lovely and comforatble, quiet and a great nights sleep to be had. I stayed 2 nights, 1 in a premier plus room and 1 in a standard double, and both were very nice indeed, in fact this is one of the better premier inns that i have stayed at and i have stayed at many over the years. the only thing i would say, is that it could be signed better, as in the dark it is very difficult to see the sign, but if anyone arrives after dark, the entrance is not far after the 30MPH sign. Car parking is ample
• Passport44198345311 (10/5): Family trip - thank you - Thank you Selina and Lee for the great stay and breakfast ! Very comfortable and you looked after all of us so well!! Highly recommended and good value for money
• V8554TCmiriams (10/5): What a wonderful welcome! From the moment we walked in we were greeted with smiles and kindness from all the staff. 🤩🤩🤩 - We would highly recommend this premier Inn, the staff couldn't do enough for us! Special thanks to Selena! Selena went above and beyond for us. We arrived early so we could get ready for a wedding. The staff made sure rooms were ready and we were able to sit in the restaurant and have drinks and snacks nothing was too much trouble. The rooms fabulous, clean and well presented. As always the beds extra large and comfortable. Breakfast was served, freshly prepared the next morning and again Selena was a star, and made a huge fuss of my nephew and gave him some Halloween treats. There were 10 family members and we all said what an absolute gem of a place it is. Well done to all the staff , keep up the good work and high standards. We'll definitely stay again!
• M8782DYamandag (10/5): Wonderful Time - Need to say thank you to all the staff at the Chantry Park Hotel who were so helpful, friendly and understanding. Also I would like to thank particularly Jasmine and Selina who went above and beyond. They both worked so hard in ensuring myself, my three daughters and five grandchildren had everything we needed they were both amazing 🙏🙏 lovely stay and delicious breakfast.
• spurs42 (10/5): Very pleasant - ust now on Google We arrived at 21:20 to a young lady Abbie with all the noise that was going on with guests Abbie was so calm & helpful and approachable she had arranged food for us although the kitchen was closing and also served us the next morning with a smile . Lovely to be looked after will return again .
• paulalesleyc (10/5): Amazing staff, great night sleep - I visit this Premier Inn regularly because of work. The location is great but more importantly the staff are amazing. Nothing is ever to much trouble. I have never had a bad experience and I have been visiting for nearly three years. I look forward to going as I sleep better there than home due to the quiet and the blackout curtains, plus the beds are so comfortable. I would highly recommend this hotel.
• L1597BWmichaelo (8/5): Perfect for a short stay. - We arrived for a funeral in the Isle of Wight, so the Premier Inn was perfect for our stay. Although busy there was space in the car park and the check in staff were very helpful even asking if we wanted to book for dinner. As alwAYS, Premier Inn provides a good clean hotel where we can always get a good night's sleep.
• Pamela (10/5): - Ontzettend vriendelijke medewerkers. Heerlijk ontbijt. Lekker bed.
• RoddyH_12 (2/5): Room entered by unknown persions. - We stayed 2 nights at the Premier Inn at Newport, Isle of Wight on Thursday 16th and Friday 17th October 2025. On returning at about 9.30pm on the Friday evening we were shocked to find the TV on Freeview channel 34 and the room lights on. When we left in the morning we had turned the lights off and also turned the TV off after we had watched BBC breakfast news. I returned to reception and mentioned this to the young man on reception. He told me there was nothing he could do and so I asked him to call his manager. He said he could not do that as she would be putting her children to bed. I asked him to review the logs of room entry and TV operations and he said that the Maintenance Team would do that but it would be several hours. I was quite astonished that he seemed to be placing no sense of urgency whatsoever on what had happened during that day. I asked him to send a note to his manager and he then typed something onto his screen and said his manager would ring me the next day (Saturday 18th) and I said to him please make if before 10am as we were booked on the 11am ferry from Fishbourne to Portsmouth. He also said the Maintenance team would investigate on the Saturday. I have received no call and no feedback from the maintenance team. I do think that Premier Inns should take unauthorised access to visitors’ rooms as a criminal act and should treat it accordingly. It is most disturbing to think that strangers have been in our room and although nothing appears to have been stolen, the psychological effect is quite disturbing.
• joshpV687FP (10/5): One night stay - Great friendly service - thank you to Abbie and the team for the cake! Happy Birthday Abbie! I will be back to stay again..
• adamrL1092RW (10/5): Fantastic place - Amazing staff that can't do enough for you. Brilliant stay! Would definitely recommend staying here to anyone whether staying for business or a short break.
• paulcB4590PL (10/5): Weekend break - Great location, clean rooms, comfy beds, great shower , free parking,overall great place to stay, and a great price asaell
• Q111GAdarrenp (10/5): A pleasant place to stay. - Pleasant and quite, staff are happy to assist and very nice restaurant facilities. Rooms are clean and inviting, and the car park is spacious.
• sarahsW7549QY (10/5): Amazing - We would like to thank all of these staff from the premier inn Ipswich ( chantry park) Selina, Emily, chef Caroline, for the amazing service which we received from you, Selina and Emily were so helpful and friendly, we would highly recommend them to everyone. From nick, Sarah, Jade, Jordan, Jamie, Courtney, Dave.
• NorthStar549206 (8/5): Close to Jimmy's Farm - Very clean and comfortable. Staff all friendly and helpful. Bed so comfortable. Very quiet. Would stay again. Close to Jimmy's farm
• mitchelo110 (6/5): Good breakfast - Well cooked breakfast with quality ingredients the team member Bess or Dee I did not quite catch her name but was so helpful and friendly
• Wanzebra2 (10/5): Good hotel - Brilliant staff - I was a lone traveller on business & upgraded to Prem Plus room. Loads of parking here - remember and confirm your reg no. Staff were brilliant, friendly and professional. breakfast is cooked to order (no waste food buffet here). Room was brand new and the in-room coffee machine and chocolates were a nice touch. I have clients in the area and will stay here again.
• E1984SCrebeccaa (10/5): Lovely clean hotel and NO dogs! (other than assistance ones) - The best thing about Premier In is that they do not allow dogs (other than assistance ones) Everywhere is clean and there are no barking dogs in the corridors, no salivating ones in the restaurant, nor 'dribbling' ones in the rooms!
• Kellyoconn1 (10/5): Great stay - Had a lovely stay at the premier inn in Newport. Central to reach all of the islands attractions. Breakfast was lovely with lots of choice of continental or cooked. The staff were friendly and helpful and special mention to Ryan who served us in the beefeater next door-fantastic service, enthusiastic and helpful without being annoying. Rooms were clean but would be concerned to stay in hot weather as no aircon. There was a fan in the room but still hot on an average September night.
• jamessimpson2025 (8/5): Good premier Inn - There for a family wedding close by staff are friendly at reception and very informative about the area. Breakfast was very good freshly cooked and good value staff at restaurant very polite quick with orders and even knew who ordered what even though there was 6 of us. Night staff very good hospitality on arrival back in early hours. Hotel is clean and showers great. Would stay again 👍🏻
• 93francesb (4/5): Bad atmosphere - As a lady travelling alone, this hotel had a lot of scruffy workmen staying, I felt uncomfortable being surrounded by so many men. ! It was not a relaxing hotel to stay in. There was a lot of tension going on with the staff. I did not like the atmosphere in this hotel. Saturday night was better as more families came to stay. Access and parking were very good.
• 53kellyannel (10/5): Absolutely fantastic hotel. - My room was immaculate, it had a plug in fan, hairdryer, kettle and variety of teas/coffee etc, lovely soft, fresh towels, shampoo/body wash and hand soap all provided! I had a temp control panel to adjust my room temperature. The bed was extremely comfortable! Best night's sleep in a very long time! All bedding was immaculate too, very good value for money. I had no trouble with outside noise, it was very quiet. Plenty of outside parking space and all staff were very welcoming and polite. Breakfast was very yummy! Brilliant selection and good value for money as well. I was extremely happy with my whole experience and would definitely book there again. ⭐️⭐️⭐️⭐️⭐️
• ddrkk (6/5): OK but worse than other Premier Inn experiences - Premier Inn rooms are always similar business setting, comfortable bed, but annoyingly always carpet floors which sometimes stink. The room didn't smell nice. The design of the sink area in the bathroom was uncomfortable to keep personal hygiene items around it. Location slightly out of the town. Personnel were nice.
• Z4570LEelizabethg (6/5): Weekend away to see family. - Rather tired. No Bar or evening food. Shower not good. Pillows the thinnest ever. Television at one end of the room, not in the middle and fixed to the wall.
• FrostyFrost (10/5): Amazing staff - This hotel stay exceeded all of my expectations. You know what you are getting with a Premier Inn, and as usual the room was clean and the bed was comfy. However, what really set this hotel apart is its staff. Without exception the staff were friendly, great with kids, and went above and beyond to make sure we, and other guests, had everything we needed. They really did make a difference. Although there is no on site restaurant, there is a well-rated gastro pub right next door, and the breakfast room provides the great Premier Inn breakfast that we all love. The only factor against this hotel is the lack of air conditioning, but if that is not a deal breaker for you I would have no hesitation in recommending a stay here.
• gplambretta200 (10/5): Clean room and friendly staff. - Staff were friendly an helpful, and rooms were clean. Only down side room was hot even with fan provided. No aircon working throughout.
• steveaN3638ZT (10/5): Nice premier inn - Great place to stay very clean and tidy and friendly staff and good parking, great room with all you need for a nice stay 5 stars !!! stayed many times now
• alisonbB410MW (10/5): Once again first class - We have just returned from yet another lovely stay at this premier. We visit every six to eight weeks to see our family . Once again we couldn't of had better service. From reception staff to the lovely waitresses of an evening. Evening meals are always excellent and service very efficient! We especially find Bee very very helpful and attentive. Bee always has a warm welcome for us and goes out of her way to make sure we have everything we need. Bee in our opinion is a real asset to the company ! We are looking forward to booking our next stay .
• TonyReeves (10/5): Consistently brilliant. - A comfortable family room, a great breakfast, and friendly, helpful staff. YOu can count on Premier Inn for a consistently great experience. What more could you ask for?
• Q1377YSmaureenj (8/5): Exploring the Isle of Wight - accomodation - We enjoyed a good weekend .The rooms were clean and comfortable and the staff were friendly, caring and very helpful. Would recommend.
• sharonmE2586BT (10/5): Super short break with mum - Lovely, friendly reception staff, always happy to help,nothing is too much trouble. Clean and comfortable room. We had a lovely stay and would definitely come back again. Thank you 💕
• FrequentFlier822881 (4/5): Worst three nights sleep ever - Terrible nights sleep. We went for three nights during a heatwave in August 2025. There is no air con in this hotel although they did provide a fan. I also took my own fan too but these did nothing to help. The window only opened a couple of inches and we spent as little time as pssible in our rooms. Going to a hotel should be a treat but ended up being a nightmare. No refund was given because a fan was provided and glasses of water available in reception. I have read many reports from other customers about this issue in this hotel so they are aware but not willing to rectify. Would never stay here again.
• N280GXlukes (6/5): Needs improving - Premier plus rooms were spacious, modern and clean with good air-conditioning and good water pressure in the shower (sadly no bathtub). There were plenty of parking places available and staff was smiling and polite. Wifi - even the ultimate option was slow and kept disconnecting. The place seemed understaffed. Long wait to be served at breakfast and while it was unlimited the selection was very limited - no cold cuts, no cheese, no mayo (no omelette option), no hot chocolate. Poor communication - we asked for a late check out and were told we can leave at 12.45. We gave our room number but the house keeping were not told and bothered us depsite the do not disturb sign displayed and the keycard stopped working at 12 already which meant we had to go back to reception to get it sorted and we were in the room the furthest possible from the reception.
• 1JudyP333 (8/5): Definitely worth a stay - What a great arrive place, we arrived about 8pm , to I should think was once a beautiful building , Unfortunately now looking very tired but plenty of parking. The welcome of the staff more than made up for this. Matthew, Matt and Ollie between them ran the reception, bar, kitchen and dining room and they couldn’t do enough for us. We had a delicious meal , the room was clean and tidy and it was very quiet. Would definitely stay again. Thankyou
• billyjL5502VF (10/5): Great staff clean rooms NO air conditioning - Amazing staff, very clean hotel. However there is no air conditioning at this hotel which we did not notice when we first booked but s advised on premier inns website and with a heat wave the rooms were unbearable. I would stay at this hotel again but not in the summer! It’s needs air conditioning installed
• Safari641471 (8/5): Premier inn isle of wight - Hotel staff are amazing, but some of bar staff are very awkward and unprofessional, the staff names of these people are Billy &Ryan On the other hand the bar has other amazing staff and there names are Lieah and Bailey 10 out of 10 for these guys
• 788gwa (6/5): Too hot for comfort - This hotel has friendly and helpful staff and is well kept. However, the rooms are not air conditioned and are poorly ventilated. I stay once a fortnight and during the summer the temperatures experienced in the rooms is stifling, often exceeds 30 degrees Celsius. This is compounded by the fact that the window can only be opened a a few centimeters. There is a fan in the room, but it is noisy and just blows the hot air about. I have raised the issue with the staff, who were sympathetic but could only suggested I book into another Premier Inn on the Island which has air conditioning in the rooms. Come on Premier Inn you need to up your game!
• N3839DIcharleneh (4/5): Poor hotel - Pretty dirty, corridors had used plates and smelled of egg. Receptionist never told me to enter my registration number so got a parking fine. Car park has small spaces. Tea and coffee is the room is horrendous and kettle was pretty dirty.
• rededgates (4/5): Too hot and no air conditioning - I was shocked that there was no air conditioning as it’s what I expect from booking a premier inn. We needed an extra first night in Isle of Wight due to change in plans, we thought a premier inn would be a good reliable choice. But we barely slept due to the noise of the fan provided. We had to have the fan on a high setting to ensure the room was cool enough which meant a loud sound. Really unfortunate as the hotel is in a nice location and staff friendly.
• AprilP227 (10/5): Super friendly staff - Very friendly staff, comfortable rooms. One of the best premier inn I have stayed in Good restaurant No air con in the hotel but a very good fan was provided.
• loveacarvery (10/5): Go, stay here, the staff are wonderful and lovely. - Wow!! What a lovely team of staff!! Always willing to please and so lovely / approachable / helpful and nothing was too much effort. Thanks everyone! Breakfast and evening meals were lovely (we did thank the chef too), and apart from we should of booked an air conditioned room, the whole hotel was a smaller premier inn but the staff made the stay perfect.
• X8497QMphilr (10/5): working away. - been staying here for a few weeks now, all staff are amazing and the rooms are lovely. have enjoyed my time staying away with such a friendly team. i would definitely stay here again!
• bbhu (4/5): Don't stay here! - From the outside of the hotel, we had a fairly good idea of what we were to expect! It somehow didn't look particularly inviting. The interior of the hotel was "tired", grubby and depressing, to say the least. The carpets in the corridors were exceptionally dirty. The rooms, (we booked two), were depressing, gloomy and in desperate need of refurbishment. There was no air conditioning in what were unbearably hot rooms. A small ineffective fan had been provided. The pressure in the shower was practically non-existent and we had to change our first room due to the fact that bubbles and a foul smell started to come up from the bath plughole! In all, a most unsatisfactory stay and a hotel that I would never recommend!
• BeckyRayner (2/5): Awful. Unbearably hot room even ok a cooler day. - The room is far too hot to sleep. Not a particularly warm day and the whole hotel is very hot inside, our room unbearable. No aircon, and windows don’t open far enough to let cooler air in. Concerned for the well being of my two young kids with me. This hotel is not fit for purpose - DO NOT STAY HERE. Shame on you Premier Inn.
• Explore08158243230 (10/5): Excellent enjoyable stay - Excellent service, friendly and helpful staff, only issue was not realising plus rooms were further away from reception as I have walking difficulties

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