Premier Inn Poole North

Location: Cabot Lane,Poole,Dorset, Poole, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• vodkababe_wales (10/5): A lovely stay - Staff are incredible, so pleasant, welcoming and helpful. Rooms are comfortable and clean. Parking is free and plentiful. Breakfast is cooked fresh to order and delicious with a fantastic continental choice too.
• justinee490 (10/5): A Thoroughly Enjoyable Stay - We have had a thoroughly enjoyable stay. The staff have been consistently friendly, helpful and efficient. The room was in good condition, very clean and warm with minimal noise. The restaurant offered a contemporary and tranquil environment with excellent quality food and drink. An excellent experience overall with not a single negative.
• HandyAndy63 (10/5): Great hotel and fantastic staff - Stayed here for the weekend for the first time. Got welcomed by Rob at check in, he was lovely and a real credit to the team. Had breakfast + dinner every night, served by Punam at breakfast and Michelle at dinner. The food quality especially for dinner was great. All the staff we met were great and really made our stay. Our room was clean and had everything we needed. Our bedside lamps didnt work but reported it to reception and they changed the bulbs straight away. Nothing was to much trouble for the staff at all. I love that you can help yourself to irons and ironing boards in reception and also lots of tea and coffee too as i there is never enough in the rooms for our liking. They really made our stay great. We will 100% be back again.
• 163anitae (10/5): Premier inn was standard but staff were beyond brilliant - Ended up in premier in pontypool as I was travelling to abergavenny but the roads were closed because of the storm. I arrived stressed and unhappy but Pippa on the front desk was brilliant. She helped me get everything sorted and completely bolstered my spirits even making me laugh. In the morning I had a nice breakfast and Lynne on the front desk was checking roads for people as they checked out. The premier inn was very standard in terms of comfort. I’ve not had a bad one yet but the staff who I spoke to definitely made the stay exceptional.
• danmR5028IR (10/5): Premier inn pontypool Nov 2025 - I had a great time staying at premier inn pontypool. Beds were extremely comfortable as always with premier inn, I swapped rooms due to TV not working in my first room but Emma on the dask got everything sorted promptly without fuss. Harvester next door isn't included with meal deals for the premier inn. The breakfast at the premier inn was great, I often stay at different ones and breakfast can be hit or miss but the chef Steven at premier inn pontypool serves fantastic breakfasts along with being extremely friendly engaging with guests and even helping other staff members. Great stay overall
• roberttM7643ZM (10/5): Excellent offering at the price point - We have stayed at Poole North a few times and think it is the best option in the price range. The rooms are always good * - large comfortable beds, good sized reasonably new TV, air conditioning, quiet at night, coffee and kettle; fast, reliable, free wifi. The bar and restaurant facilities are also generally good. OK, it’s not a Michelin star restaurant but the food is good, the staff pleasant and helpful and the prices quite reasonable. There is plenty unlimited breakfast is particularly good if you’re hungry. There is plenty of free parking at the front of the building so that is not usually* a problem. * we had one (last minute) stay where the only rooms available were on the ground floor and for accessible use (lowered bath, emergency cords etc). Unfortunately these rooms are quite poor compared to the usual rooms; smaller, not as well maintained and lacking some of the frills. This seems a bit unfair if you really are disabled and maybe the company should look at this. The car park was also completely full that night so we ended up in the one remaining disabled parking bay as well. Seemed justified in the circumstances.
• J5639NLjosht (10/5): Would Recommend - For how much I paid, I got a well kept room and lovely service, food was cooked to a good standard too Parking can be a little limited but no real issues with it
• Mrluckyrob (10/5): Well run friendly hotel. - We had a very nice weekend staying in the hotel. What really stood out for us was that the staff were helpful, professional and very friendly. Breakfast was good with a good range of foods to choose from. We eat in the hotel one evening and were satisfied with what we had. Overall the hotel is well run and good value. Good points. Comfortable bed's. Spacious rooms. Ample free parking. Great staff.
• 470dilipl (2/5): Avoid at all cost - Avoid at all cost! I was first given a room that had not been cleaned. The second room looked like it hadn't been refurbished since the hotel was built. The bathroom had a corner sink that wouldn't be out of place in a Trusthouse Forty hotel and an avocado-coloured bathroom suite. The furniture was falling apart and held together large wood screws.
• L2247SUandrewc (8/5): good hotel will stay again - We have stayed in many premier inns the past 20 years and this was the first time we have stayed at Poole North. We have stayed in the past at the nearby Holes Bay so we decided to try this one. I tried to book in on the screen in reception (one was not working) and it did not recognize my name or booking reference number when the bar tender said that he could book myself in. The receptionist was very pleasant checking in and stressed that if we wanted to eat in the restaurant to book. Looking at the prices myself and my wife declined as we thought it was very expensive (£15.00) for just a plain burger. The room (room 7) was very clean and tidy, but we noticed there was some mould on the bathroom ceiling. We then discovered during the night the air conditioning could not be reset for some reason, this led to a very hot uncomfortable night for myself and my family. We managed to get the control box to work to enable the temperature to be turned down in the morning and we had a more comfortable second night. As we was staying for only two night we never complained also when we went past reception which doubles also as a bar area the person on was busy serving drinks. Despite the minor faults we enjoyed our stay at this hotel, it is a lot better and more modern than the nearby Premier Inn holes bay. We will stay at this hotel again. The Carpenter Family
• 793amw (10/5): Excellent service - Clean room, excellent customer service. Lovely friendly staff especially Sue who served up breakfast. We will stay here again!
• Sellyoak1 (10/5): Great stay - 1st time staying at a premier inn. Everything from check-in to leaving was superb. The check-in was so easy. The room was huge with a lovely bath and yes the bed was so comfy. Very clean. Breakfast was lovely and we had 2 evening meals. All staff were so friendly especially one lady (Didn't get her name) she was seating you at breakfast (she had curly black hair in a ponytail), so jolly and spoke to everyone and was great with any children. This lady is an asset to your business. We will definitely use premier inn for our next travels.
• colinantony (2/5): Noisy and very rude and unfriendly staff - Firstly I stay in the premier inns at least five times a year,but this one was absolute chaos.Room 142 . Arrived very late due to a traffic accident on the M6. Pressed the buzzer for access only to be met by an abrupt receptionist,finally got to our rooms and the door entry key card didn't work back to reception to be met with the same rude women who blamed the system for not working, the next morning the bathroom shower and bath drain pipe under the bath panel leaked flooding the bathroom floor I had to hastily get dressed and run to reception,they send a plumber up he had to remove the panel in order to fix the problem, he then got towels of the house keeping lady and we both mopped up the water by the time it was fixed and I was able to re shower, I had missed the breakfast time slot.No apology or explanation then the rest of the stay was equally bad. Noisy hen party revellers on the floor above stamping there feet by having a room disco,at 2 AM.I paid £10.99p for a breakfast that was chaotic to many guests and not enough staff to come with the people wanting the full English Breakfast, hardly any items on the hot bed counter. Foodstuffs coming out at different times with a five minute wait for the items listed on the menu, I gave up and settled for just Beans on toast and a latte.The staff were very stressed and clearly didn't know how to cope with the chef shouting in the kitchen clearly not able to meet the demand of getting the food out to the customers! This is a big premier inn in future I would pick a smaller one because this one is clearly no good at coping with a fully booked hotel.And the reception staff should be re-trained in customer service!!
• abdulmN9837MU (8/5): Pleasant stay - Ample parking, easy to check in and out. Room was clean and bed was comfortable. Only issue was the bathroom was very smoky in smell and off putting
• C7832WPbethm (10/5): Perfect stay in Portsmouth - Perfect stay, friendly staff,very helpful,restaurant just couple minutes away,will be back next year.perfect stay
• PaulaM4121 (10/5): Enjoyable - It's our first night/time here. The food was amazing. Good value, good portions. Lovely friendly atmosphere here, staff very helpful. Our waiter Kieran was so lovely. Room is a nice sze and clean, bed nice and comfy.
• Happiness28889347741 (10/5): Friendly and welcoming! - Lovely welcoming staff. Nothing was too much trouble. Sue served us breakfast on both mornings and was very friendly. The food was great and came to the table in quick time. That was our first visit, but rest assured, we'll definitely coming back! A+++++
• TraceyA757 (10/5): One of the best Premier inns I've stayed in - The location of this Premier isn't the best as it's on a small industrial area with nowhere really to go on foot, apart from the local Burger King or Lidl. However, on arrival I was brightly greeted by Rob at the Reception desk even though I had chosen to use the check in auto point as he was dealing with another person at the time. There was a slight issue with my room card as i hadn't validated it properly on the machine but Rob sorted that straight away and also asked if i was dining in that night which I wasn't. My room was spotlessly clean and in good order. I was soo pleased that i could open the window for some fresh air, I always feel the rooms feel so closed in and claustrophobic when you can't open a window. I had a great nights sleep as it was lovely and quiet apart from the odd bit of traffic that i could hear because of having the window open (with the window shut it was very quiet). There is plenty of parking and you just have to remember to register your details on arrival for your car, there is a tablet right by the front door as you enter. Breakfast was nicely cooked, not overdone, the lady who greeted me was bright and friendly and showed me to my table and assisted me when i needed it at the breakfast bar. Overall i left with a lasting good impression of this Premier Inn and would definitely recommend.
• Ian (2/5): - Black mold in the toilet
• R228XSdaniels (10/5): Use the ful address... - The breakfast was great, and lots of it. Nice quiet stay with a good night's sleep. Friendly staff. Not that easy to find from the main road's as the postcode is not enough to get you right there. Worried at first that parking would be hard to find but there were enough spaces if you don't try and park right up near the door.
• 9Cromwell9 (4/5): It serves its purpose but do not expect to be impressed. - Decent location for exploring nearby attractions. Rooms were clean but outdated. The floor creaked constantly (both in our room and the room above), terrible placement of outlets and no control over the heating/aircon. Key cards to enter the room kept failing meaning a trip back down to reception. No attempt to control the noise of other guests outside. I've had better experiences at a Travelodge who don't charge anywhere near this price. Restaurant food was tasty, but some of the worst service I've ever had in the UK. I don't blame the waitresses, although one was quite rude (the other lovely), but putting only two waitresses in your decently sized restaurant is just never going to be sufficient. We had to wait 20 minutes for them to take away our mains (at which point we'd gone off dessert) and then a further 10 after we'd asked to pay! Wouldn't recommend eating here, unfortunately.
• H6696TBjanetw (10/5): Enjoyed Our Stay. - A lovely Premier inn. Very friendly and helpful staff. Restaurant was good, especially breakfast. The menu for evening meals, got a bit boring. Several items weren't available and most meals came with chips. No pasta dishes on the menu. So I think that needs improvement. Apart from the menu, we really enjoyed our visit and would happily return.
• mihaelapG513EQ (10/5): Amazing experience - Beautiful hotel and really helpfull staff, nothing is top much. Room was nice and clean.Breakfast really good and perfect cooked
• julianhD5506LC (4/5): Can't cook, won't cook - Rooms are as expected. Avoid the breakfast at all costs. Half of the hot items missing with up to half an hour wait. Situated in middle of industrial estate.
• Z3224VFnatashad (6/5): Interesting experience - Rooms are equipped and clean, they are looking a bit tired in comparison to other premier inns we have stayed at. Under the bed had ripped fabric. I would not recommend having dinner at the restaurant we were told we couldn’t have an earlier booking than 7:45 which we were hoping would be earlier, when we got there service was good drinks arrived soon after, but the food wait was appalling we didn’t receive food until 9. The food its self was good once we had it, there’s a nice Toby carvery down the road I’d recommend using that instead for dinner. Breakfast was another story lovely service buffet fully stocked and a friendly greeting on arrival. This is our third stay at this premier inn and are hoping for improvement if we were to come again.
• Pioneer746396 (10/5): Clean, comfy with a lovely breakfast - Clean, comfy and good value if you book early enough. Sue the breakfast waitress was particularly helpful. We will return.
• Z5194QKroberta (10/5): Weekend stay - Helpful staff,comfortable room. Unfortunately the carpark is no longer free but not expensive at £3 per night so wouldn't put me off.
• Joe-and-Julie-C (2/5): Shambles of a hotel - I keep giving this hotel chance after chance, because the location us handy and the rooms are nice but.................... Time after time after time the restaurant is an absolute shambles. Checked in at 6pm and the restaurant was fairly quiet so went straight for a bite to eat. "Sorry no tables until 8:15" Came back at 8:15 and it was much busier. Was given a table and a menu with mist stuff crossed out......."sorry we don't have that, new menu tomorrow" Absolute joke of a hotel
• anitagG6641VQ (10/5): Lovely weekend. - Excellent place to stay, lovely clean rooms, breakfast was amazing, hotel beautiful presented, rob check us in , very helpful man , nothing was too much trouble. Would definitely recommend this place.
• michaelbR6662UY (2/5): AC until full of mold causing unpleasant smell - The AC unit in the room has mold inside causing a very unpleasant smell in the room, controls were locked so unable to turn the unit off and the staff were no help when bringing this to their attention.
• V8J (10/5): Great overnight stay, staff, room and food excellent. - We had a single overnight stay and were really happy with the experience. Reception staff were really friendly and helpfull. The room was comfortable and spacious. Breakfast was delicious and perfectly cooked.
• V222NEdavidh (10/5): A good sleep in a quite comfortable environment. - Perfect nights sleep, super friendly reception, room was as expected, clean and tidy. The hotel is slightly out of town, but I was able to walk in to town, nice path down to the canal to start cycle rides. A great experience.
• conory818 (8/5): Polite Staff & Comfortable nights sleep. - Very comfortable night sleep and pleasant enough hotel for a 1 night stay. Reception lady was very pleasant and helpful. Stayed with Family whilst visiting South Wales. Would recommend.
• Freedom44644560801 (10/5): Friendly and comfortable - This Premier Inn is one that we use regularly when visiting family. We always know what to expect, which is comfort and friendly helpful staff.
• bmackenzie916 (6/5): Welcoming staff - Having stayed at this site many times before, I was shocked to arrive this time to discover this site is now charging for car parking, this was an unexpected extra cost. However the staff are always great, the rooms spacious and the beds always super comfy, shame about the car parking charge.
• U1469KIalisonm (10/5): Wonderful staff thank you! 🤩 - I have stayed in this hotel many times. I stay with my client who needs an accessible room. The hotel itself is a little tired in places but all just cosmetic. It is the staff in this hotel who make it so special. Nothing is too much trouble and they all remain consistently cheerful and helpful. Sue, Lyn, Sue and Alison were present during my latest visit ⭐️⭐️⭐️⭐️ I would like to give a special mention to Sue Williams. On our last morning, she was managing the tables at breakfast. The cafe area was full and clients demanding. She was amazing. She had the tables running like clockwork and anticipated all needs and requirements while continuing to smile😊. Thank you Sue and the team. You are wonderful!
• S3617ELphilipm (10/5): Great service - We only stayed one night and couldn't fault it. Sue the receptionist was amazing. I've got a broken ankle and without asking she moved me to the ground floor. As there was no lift All the staff were friendly and helpful. I would stay again.
• kathrynwZ2383NE (2/5): Overpriced with uncomfortable pillows! - Overpriced, room smelled like a smoker’s bedroom. The food was cheap and poor quality. The evening meal was microwaved and tasteless. Book somewhere else! The staff member on check in was welcoming and friendly. It was confusing as hotel was next door to another Premier Inn.
• M6827GSjonathanm (10/5): Lovely Sue - Great stay, no complaints!! Sue down at the breakfast restaurant was amazing and set us up for the day amazingly with great food and a lovely smile, will be back next time we’re in Wales!
• J5281KDcourtneyb (10/5): Staff, the food and hotel room. - Staff were amazing. Rooms were very clean and tidy, Kyla was very respectful and friendly. She helped me out with any questions that I had. The food was amazing.
• DayVsupport (10/5): Fantastic service, good clean room, comfy bed. - Everything was great. The receptionist on Sunday evening (8th June) was fantastic and sorted a room suitable for my wife's mobility needs. She resolved a problem with the room keys instantly, was very friendly and even gave us a gift to improve our stay. The room was great as was the Beefeater next door. We will happily visit again.
• andymG2204DB (10/5): Rhiannon and the staff are amazing - Premier Inn you have some wonderful, warm and friendly super staff willing to go the extra mile Above and beyond. Our visit was for one night prior to a wedding. We arrived at 10-30 in the evening and welcomed so politely. We even had help with a dress that needed to be steamed to get the creases out. The following morning the breakfast was cooked to order and so fresh. I even had a problem with my dicky bow. The lovely Rhiannon was amazing and came to the rescue and my aid to help me look the part. We have stayed at many Premier Inns and have never felt this welcome before. We are already planning on another visit
• traceyrW8403LH (8/5): Pit stop during travel. - We have stayed at this Premier Inn before on a trip, so thought we'd stay again. The first time the room was nice and clean, but very hot, so had to have the windows open all night, and being at a busy junction, the road noise was constant. This time we stayed they had but a fan in the rooms, which was a nice touch This room appeared clean on arrival, but on using the bathroom we noticed several disgusting things that had been missed or skipped (see pictures). One looks like toothpaste on the back of the bathroom door, atleast, I hope it's toothpaste, and the second looks like a poo smear on the doorframe with added pubic hair for effect. Maybe give your cleaning staff a little longer, or have a more thorough check sheet. Over all, it was a good stay, helpful staff and a pleasant enough breakfast.
• lindasI7646AP (8/5): Fine for one night. - Stayed here for one night on our journey to Devon. Having spent the day with friends in Abergavenny we were very tired so slept well, despite traffic noise from the busy road. We had looked at the premier inn in Abergavenny and it was twice the price of this. The room was fine for what we wanted, the bed comfortable although I do find the beds to be very high, I'm 5ft 3in and can just manage to clamber onto the bed. We didn't have breakfast as wanted to get away early and eat further into our journey. Would definitely stay again. The lady on reception was lovely didn't get her name though.
• Z425KQkarent (10/5): Stay at Pontypool - Room very clean & tidy , comfortable bed and lovely linen A big shout to all the staff super friendly and helpful especially Sue at breakfast and Lyn on reception, what excellent customer service , they are absolutely stars 🌟 Breakfast excellent and great value
• dragonkingdomw (10/5): Great hotel, fantastic breakfast - Enjoyed my stay at Premier Inn Pontypool. Such an easy check in experience with knowledge and friendly team. The room although dated was very clean couldn’t have faulted it. Topped with a lush breakfast the following morning, that started my day off right.
• G3Queen (10/5): Great stay! - We stayed here recently for a quick over night stay. We had a lovely check in by Claire and Manager Maxine who were very friendly. Our room was clean and spacious with all the amenties we could wish for. We had an amazing meal with family in the Beefeater Restaurant on site. My steak was beautiful and we were served and catered for really well by our efficient waitress, Jo. We had to rush off in the morning early, with no time for breakfast, but we had a really nice, albeit brief stay, thank you so much !
• Relax797834 (8/5): Hotel great, skip breakfast - The reception staff were very helpful, and the accommodation was very good. Clean and comfortable. The room has windows that open - I wish more had this facility. I have given only four stars as the breakfast at the adjoining Beefeater was well below standard. Perhaps they were just short of staff? We arrived at around 9.00am, and waited for someone to seat us - you were asked to wait for this. We ordered the cooked breakfast by checking a tick box of choices. We were pleased that the breakfast was cooked to order - but not when it arrived. The fried egg was raw on the top, and having been told the plate was hot, I turned it over hoping that the hot plate would cook the top. No, the plate was actually cold. Had the egg been cooked as much as the rasher of bacon, it would have been rock hard. My husband ordered an egg with his breakfast but that was completely missing. Nobody came to the table for us to seek help, and we couldn't see any waiting staff to ask. When our plates were cleared, and my plate was still almost full, the waitress didn't ask why. When we told her about the problems, she apologised and offered to get my husband an egg. Bit late by then. Back at the Premier Inn, the receptionist refunded the £10.99 pre-paid charge from our bill. This does sound a bit whiney, but just to give a warning about breakfast. Happy to stay there again because of the helpful staff and good room.
• C3899BYlindad (10/5): Very Happy - The staff were very polite, they were very helpful they could see i had a disability and immediately offered to change my room as I was originally booked in an upstairs room but there was no lift, they promptly changed the room to a more accessible one, they also let me know that they were there if I needed any help amazing staff.
• Connector26857241369 (10/5): Claire on reception was great 👍 - Living in premier inn’s all year round for work.This is our go too hotel in this area . Clean and tidy . Carpark is ok. Staff are friendly. Must give a big shout out to Claire who was an absolute superstar. A real credit to premier inn’s. Would definitely recommend this hotel
• 541LucyB (10/5): Faultless - Everything was amazing. A completely faultless stay. The best premier inn I have ever stayed at, and I’ve stayed at A LOT ! The hotel was easy to find. Car park was big and free to park (just enter reg on arrival at reception). The lady on reception was friendly and helpful from the start. People were more than accommodating with the request for more towels and room cleaning etc. The day we didn’t get our room cleaned, the cleaner still gave me everything I needed, extra large rubbish bag, toilet roll, towels. The room was clean. The baby’s cot was already made up, with appropriate cot mattress sheet, actually designed for the mattress (not just a folded bed sheet like I have experienced previously). We were even given nappy bags in the room, such a lovely extra touch. Tea and coffee in the room, with extra available on the reception desk. It was an amazing stay and I will definitely be back. Really well priced as well. Completely faultless. Thanks so much.
• securityt (10/5): Not just another “budget” hotel - Stayed here for 3 nights, better than just a “budget” hotel. Warm welcome, didn’t make me feel like a number. Easy check in and nice people. Room was nice and quiet. Ample parking. Breakfast was the usual premier inn breakfast, very nice. Thank you, hope to stay again.
• Coastal38204532531 (10/5): Solo traveller - Really lovely hotel, the room was clean, parking was good, knowledgeable and friendly staff. Felt safe as a solo traveller. Only gripe is lack of signage as there are 2 Premier Inn’s close together but still 5*. Did not use the Beefeater but reception offered to make reservations for anyone wanting to use it.
• Bognorgaz (10/5): Comfortable and well looked after - I stay in the purple palace in multiple cities across the UK, but I have to say that this one is the best I have experienced, there’s just something about it. Everything is perfect and at a price that is reasonable, it was my first time staying in Portsmouth and the team couldn’t be more helpful. I spoke to a lovely lady to ask for recommendations for a place to eat, I believe her name was Maxine, she gave me some good recommendations which I went with and had an excellent meal. Thanks again!!
• karenlF4173GJ (10/5): Nice hotel - Stayed here at the weekend whilst visiting some friends that live in the local area. The team on shift over the weekend were all friendly, our room was spotlessly clean and had everything we needed for a short trip. Hotel is close to shops, main road links and not far from central Portsmouth. Would definitely stay again
• ameliahM8069YM (10/5): Great overnight stay! - Fabulous stay at this Premier Inn, all the staff we came across were really friendly, especially Becky who checked us in! The rooms were really clean, you can tell the team work hard to get all the small details! Comfy beds and perfect pillows, tea and coffee all supplied with more at reception and breakfast right next door! Would definitely stay again!
• richardhG1313OY (10/5): friendly service - friendly service on arrival, organised breakfast for next day,room sorted out quickly and efficiently, rooms was great ,room was clean and bathroom was bright and clean , bed was very comfortable had a great night's sleep ,breakfast was good too.
• C5165DEsr (10/5): Wonderful Stay - Wonderful stay, friendly staff at check in & check out. The rooms were clean and the beds were super comfy! Becky at the front desk was also very informative of the local area and best travel routes into the city! Will be staying again when I am next in the area
• dsR8913ZE (2/5): Watch where you tread... - Awful. Big rats in the car park, and the whole area has dozens of rat traps. Car park was full of trade vans: Seems to be a hotel for such. Room's toilet seat was smeared with feces, and then found feces caked on the floor (I'd walked in in my socks): VERY poorly cleaned. Had to get reception to give me a new room. Heard nothing more from the manager or PI on this. Then the pipes gurgled all week. Hotel was a bit tatty. Breakfast was at the Beefeater next door: Seat coverings were all falling to bits (as they were in beefeater Leeds/Bradford Airport). Certainly not a premier experience.
• M1526HTlauras (8/5): Pretty darn good to be fair - We went to Portsmouth for a little family get away and to visit some of the local attractions. The staff at the hotel were very friendly and assisted when we had a couple of requests. (Extension lead for my CPAP machine and extra pillows) The only downsides were a hard mattress and noisy neighbours above late in to the night. The shower was brilliant and we were impressed with the USB ports. As always in most hotels the hairdryer was a little lame. The food at the beefeater next door for breakfast was ok, but not great, it was cold on day one and I feel it would be better if it was freshly served to you instead of the buffet setting. The evening food was amazing and so was the service but one of the bar staff on the first night was very rude to my husband. We asked a question regarding the set up in the morning for breakfast and she snapped at him and then when he tried to have a harmless joke with her about a cocktail she grimaced at him and basically blanked him with no response. Portsmouth as a whole is lovely and we found lots to do in the surrounding areas that was not too expensive or too far away and really enjoyed ourselves. We would go again.
• O8424URdannyb (10/5): Libby The Great! - I just wanted to mention Libby that works on the reception at this hotel. I was struggling to find a business address and she kindly printed it all off which I didn’t ask her to do. She went out of her way to be very helpful and I thought she was just a very kind and nice lady and she needed mention .

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