Premier Inn Skipton North - Gargrave

Location: Hellifield Road,Gargrave,Skipton,North Yorks, Skipton, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• stephenaR4718RC (10/5): Hotel stay - We stayed here last night after spending the day in Lapland. Hotel was perfect for a stop over before heading to London today. Breakfast was great and the staff were attentive. Renata especially was great, attentive with my children, kind and friendly. All you could ask for from the staff.
• Roving51236687792 (10/5): Relaxing stress free stay in comfortable imaculate room. - Came for funeral locally so wanted no fuss efficient hotel. Staff all quietly efficient and friendly. Excellent chef looking after hot buffet which was first class. Excellent lication on sea front.
• lloydb884 (10/5): Superb! - The room is so clean and the staffs are so friendly, nice and accomodating. The buffet is excellent and Renata assisted us very well
• 824jodyl (10/5): Dec 2025 - Had a family room for 4 an a toddler nice size room compared to other premier inn stayed 2 nights. Super clean, comfy beds, quite rooms, good value,Lovely staff very accommodating with toddler warming milk ect. especially Renata in the restaurant in the mornings.
• Ystradyfodwg (8/5): Solid Hotel in Good Location - We used to stay regularly here before Covid as it was centrally located,parking on site which is important & always had a comfortable friendly vibe with great staff including Francisco in the restaurant who’s always been super friendly and accommodating. We haven’t been for a number of years due to rising costs but stayed recently for the weekend and everything was good as expected. The rooms are comfortable with a good bed and clean bathroom plus plenty of tv channels to watch.The restaurant is excellent with great staff and the food on offer is very good with plenty of choice. Room including evening meal and breakfast was just short of £100 a night which definitely isn’t cheap and we certainly shop around for other value accommodation rather than my go to Premier Inn which even though we enjoy staying here cost has to come into the equation.
• Grassington20000 (2/5): Disgusting- Nothing like the adverts - I can’t believe Premier Inn a supposedly trusted brand Inn are allowing guests to stay at this hotel. It’s in desperate need of renovation. There was thick black mould on the inside of the window, a wasps nest outside the window, no shower head on the shower, a broken skirting with exposed wires and pillows so flat and worn if you picked them up the folded in half. The staff were doing their best and friendly.
• LancsLass211 (6/5): Excellent staff but facilities were mixed and disabled room very poor - The booking was made for a special event and involved 7 family members in 5 rooms. The staff were excellent. In particular: Manjit on Reception, Renata, Waitress and Balvinder? who was on the Housekeeping team. The food was very good and reasonably priced. The hotel was very clean. However, one of the rooms was booked for my husband, as a room with "disabled" access and facilities. This was the biggest disappointment. Firstly, it was miles away from the disabled parking and involved pushing a wheelchair along several corridors and through narrow, heavy doors. I could not have achieved this on my own, but had to rely on younger family members. A wheelchair user on their own would find this almost impossible. The bed was very low and there was no rail to assist with getting out of bed. The shower was very hard to regulate and a short curtain was wholly inadequate so the bathroom was easily flooded. Hope this is helpful.
• georgewT9719TW (4/5): A bleak stay in Gargrave - Tv in room wouldn't work so given another room.The alternate room bathroom toilet seat fell off. The restaurant was a joke in the evening,the guy who greeted us at 1900 said they were too busy to serve us and it would be 2100 at the earliest as the chef leaves at 2200,he suggested we find somewhere else,so we did,we went down the road to the Swan pub ,0.5 miles away and had a lovely meal. Went back to the premier restaurant bar and there were about 6 people in there at 2115,obviously they didn't want the bother of more people coming in for food. The Guinness draught,and two other pumps out of beer. Got the impression the place was been run down for closure. We stayed a year ago and it was like it then.
• PatrickF2502 (10/5): Dancers impressed - Our dance group had as usual a very pleasant stay at this hotel . The staff were very friendly and professional Breakfast was great as was the cleanliness of the rooms and bathroom .highly recommend
• 471nishan (10/5): Very good execellent - Hi , i been there for my holidays which i spent very nicely there as everyone was very helpful thankyou priemer inn team xx
• 289harmand (10/5): Hotel room - Hotel was very nice and clean Staff are very helpful and listen to your needs Food was delicious Will visit again thankyou
• stoyans341 (10/5): Great - Great room and service. Very good staff. The location was good . The breakfast was amazing . The noise level was good . Overall good .
• X9132LVantoniav (10/5): Amazing - Good location, amazing food and very friendly staff. Renata was very good at the breakfast and very helpful. Had an amazing stay and it was very peaceful and very good comfortable rooms.
• 120robertt (10/5): Warm, cosy and excellent staff. - We stayed here recently, on a cold and wet Sunday evening and found the whole experience...excellent. After paying £4 to park outside for 24 hours (using the code given to is when booking). The check in was quick and easy and we were soon heading to our room, with an additional keycard. The room was lovely and warm wnd clean. The bed as expected, was comfy and the room had everything for a relaxing stay. My friend is disabled and found zero problems getting around. We ate at the restaurant downstairs twice. Once for evening meal and again for the serve yourself, all you can eat breakfast. Both offered great choice along with friendly staff. On the evening it was busy, even in November. So booking in advance is recommended. Unfortunately I had to send back my burger, as it was cold. But it was soon replaced and tasted delicious. Excellent customer service skills by the wonderful Kat. She made sure out night out in the restaurant was wonderful and is a credit to the company. Breakfast too was delicious and offered so much choice. For the money, I'd recommend eating here for both evening and breakfast. Would we stay again...absolutely! We came away very impressed.
• Inspiration267336 (10/5): A pleasant stay. - A very friendly and welcoming team I found to be very helpful. Rooms were clean and warm. One of the better premier inns I’ve stayed in throughout my travels nationally. The food (breakfast and evening meal) were very good and the fact that general public come in to eat here was reassuring.
• Clive (6/5): - No cell phone service inside the hotel. Food average and attached Pub/restaurant needs to be renovated.
• Storyteller70250 (6/5): Probs wouldn't stay here again - Location is good for exploring the area the hotel itself we found to be what u expect for a premier inn not as bad as some of the reviews I'd seen the room we had was fine only down side is the restaurant didn't serve full menu on the Saturday night due to staff shortage what they where serving was only veggie which was short notice to get booked in elsewhere the local restaurants all fully booked so left us with nowhere to eat locally if this is a on going problem they need a more reliable chef
• T8269QZdh (4/5): Not good - Booked online but mega confusion with staff on arrival regarding our booking. Told us it was sorted then told us we had over £100 still to pay. Turns out they messed up big style, and gave part refund for the over charge. Ate in the attached pub, ordered chicken wings for starter, 15 minute wait for them which, when they arrived they can only be described as more like chicken Bones , they really where Terrible !!!. Main course gammon arrived 1 hour 10 mins later.very small and burnt. Staff were arguing and shouting in the kitchen, which made for an uncomfortable atmosphere, in an already dull, and soleless pub. The Wall mounted lamp over the desk in our room had been damaged by a previous guest, and it was unsafe, the lamp was hanging by two exposed wires, resting on its metal body. We won't be back. Miserable bar staff in the pub, where they tried to charge us again, for our meals, and upgraded drinks, even though we were still awaiting a refund. Best person in the whole place was Tracey, very pleasant, and helpful, a star employee !!!. Still awaiting refund to go into my bank account.
• cumberland29 (4/5): Very disappointing - This is the worst Premier Inn I have ever stayed in …and would never book again but do know that they are normally very good !! This one is particularly brand damaging particularly the restaurant which is run down and very uninviting and only open limited hours which are not reflected on the website. The staff through are very friendly and helpful however The room was ok but rusty towel rail and old shower curtain was not acceptable
• W4026XYsusanb (10/5): no1 Premmier inn. - Recently visited premier inn Gargrave again. It has to be no1 premier inn for the location and all the freindly staff. Our stay was very pleasent as usual and a great big thanks to Leona and Alex. They were superb and had always got time to have a chat inbetween their hard work. They both need praise for their hard work and their freindliness. I would recommend staying there to anyone. First class. Well done to you all you are a credit to the company keep up the good work. we will definetely be returning in the new year.
• geoffcoughlin (4/5): Awful and best avoided! - Very poor and cancelled our second night. Looks okay when you arrive but bedrooms damp, rust in bathroom, bedding felt damp, accessible room for elderly mother as far away from reception as you could get - not good. Nowhere to sit in communal areas and kicked out of bar/restaurant at 10pm. Restaurant closed for dinner on Sunday when we arrived.
• U3045QFstuartr (2/5): Dreadful. - Absolutely dreadful place-avoid at all costs and book at the local Travel Lodge. Useless, if you’re on business travel as the restaurant is unavailable as you need to “book in advance” is the mantra. The staff default answer is no to any request and have no flexibility whatsoever-said the restaurant was busy but only had a party of four. Had to move rooms as the original room had 2ft of black mould growing up the bathroom door liner. What a complete and utter dump….
• parkinj83 (10/5): Great stay! - We had a lovely stay, comfortable beds, clean. Staff very friendly and welcoming, especially Renata during breakfast, she was really helpful and cheerful.
• KevinT681 (4/5): Never Again - My wife and I stayed here on Saturday November 8th. First of all I'd like to say that with the exception of one member of staff, who couldn't be bothered to get off her mobile phone, the staff were friendly and helpful. And I must say our bed was very comfortable. But that's it...... We arrived at 3.15 pm, our room wasn't ready, in fairness to the young lady on reception she put us in another room after I explained we needed to check in and be somewhere else. We were in room 19, ground floor, maybe we should've waited for our correct room??? First up, we couldn't put the TV on as there was no real signal, the channels were unwatchable. Imagine being a solo traveller and being stuck in your room. Then we had the room upstairs, clearly the room upstairs had a herd of wild elephants in there, who were moving the furniture around all night. Then we had this morning, I asked for milk to make a cup of coffee, they didn't have any, they were chasing round looking in empty rooms trying to source some. Did they find any? I don't know but I didn't get any. Two of us in the room, one bath towel, eventually got another, but not after I chased round to get it. I've stated in many a Premier Inn, but this was the worst experience. We won't be back. And it wasn't cheap. 2 stars given 1 for the bed, 1 for the staff.
• 675kelc (10/5): Probably the best Premier Inn I've stayed in!! - Everything was spot on! The service, the staff (all of them) and the food. 10/10! Well done all! I'd definitely come back again!
• Queeniecook (10/5): Clean, warm ghost town. - The hotel was spotless from front door to room. We had no issues. Plenty of parking that was cheap at £4. I checked in on the app and made our key cards when we arrived which was easy and quick. We can't comment on service as we didn't see a single staff member during our stay. We didn't have any issues with anything, so didn't need to seek any out but they must have been there somewhere. We would stay again.
• katyd992 (10/5): Lovely stay - Lovely enjoyable stay apart from the bed in 403 it was so uncomfortable and squeaky lovely views though lovely breakfast
• Mrspiglet07 (8/5): Great sleep just shame about dinner! - We booked this hotel because we were seeing a show at the Embassy which is a five minute walk away. We had been at an event in spalding through the day so originally booked the room with just breakfast added on as we didn’t know what time we would arrive but when we knew we’d be there with enough time for an evening meal I upgraded online to the meal deal and paid the difference. We arrive at 5pm, the parking at £4 for 24hrs is an absolute bargain. We saw someone to check in, they didn’t ask us about booking for dinner so we went up got changed and came straight back down. There was a sign on the restaurant door stating that it was advisable to book, we went in and were told they couldn’t accommodate us until 7.30 which was when the show at the Embassy started so no good to us. The restaurant is open to the public as well as guests which I get during off peak season but surely when there’s a show on and a lot of guests could potentially be attending then it should be guests only. We didn’t find it helpful the only mention of booking was when it was too late. We ended up in McDonalds before the show. I have been able to get a refund from them for the two dinners we couldn’t have. We love Premier Inn and stay at least once a month but we really hope they take feedback on board and mention something on the website about show days being busy and booking advised. We did have to ask for two more pillows as there was two in the room but no spares as usually and we have two each but these were brought up to the room quickly. Everything else was spot on, clean, quiet and we had a great sleep with a lazy morning. Breakfast was hot and replenished quickly. The restaurant had been trashed a bit by earlier breakfast goers but not the staffs fault. It is a nice hotel and a great location and we will be back if we see another show there. Just the evening meal situation took the shine off it this time.
• sonjap953 (10/5): Skegness premier inn - Great hotel with lovely staff , super idea is the borrow a bucket and spade box , Rooms warm , clean, and spacious , kettle in room . Wonderful bed, bedding and shower gels , towels huge and soft . Perfect stay . Meals were excellent .
• 929violetn (6/5): rooms nice restaurant rubbish - The room was nice everything was clean and tidy just not enough cups for a brew or anything to make one the restaurant next door however we couldn’t have breakfast when we wanted as they were fully booked when half the place was empty literally no furniture nothing just one corner with tables and chairs and a handful of people the server that night was horrible and was rude to us that night when we didt have a reservation and then the breakfast the woman forgot to take our order gave us a load of attitude and was so rude the first morning this was an older woman however half them were not in uniform and had no name badges so I am unable to say who was good and who isnt the second morning was a younger lady and she was lovely got our order let us know when she was seating us what wasn’t in stock instead of telling us as we are ordering so it wasn’t all bad the rooms are nice do need updates in some ways but would stay again just will not be using that restaurant it was also understaffed location was nice
• N84KHrebeccam (10/5): Hotel/restaurant staff 10/10. - We came for a few days away with our children and since we have been here the hotel/restaurant staff have gone above and beyond for us. One in particular I think his name was Dan (looked like a manager) he was very helpful to us and understanding. We will be coming back again and would recommend.
• gavk1402 (4/5): Needs a refresh - Stopped there for trip,,, nothing aound near by to walk apart from sainsburys next door, when walking out in the morning dog poo in front if reception, shoer in room awful due to splits in plumning work meant bathroom got soacked. Breakfast didnt bither due to the que... Corridors need good clean. If u just want a bed then ok anything else wouldnt bother glad only 1 nigjt stay
• krzysztofnI7009HT (10/5): Very Good - Very good service. Renata was very helpful and kind. There were no problems with anything. We will definitely come back here again.
• LJ00001 (2/5): Disappointing - Booked interconnected rooms for a multi generational stay, got to the hotel to find that the rooms were no where near each other. Finally given a room "next door", not ideal but better only to find that it was in fact on the other side of the corridor and about 4 rooms down. Had to send my evening meal back as it was cold. Customer service was shockingly awful.
• R9241DJkatiem (6/5): Great base for Legoland trip - Used hotel as a base for our trip to legoland. Great location - and most staff were really friendly and helpful. Unfortunately the room was filthy and amenities need upgrading - bedside table missing, water in sink wouldn’t drain away and toilet didn’t flush properly. The carpet in the room was also filthy.
• lindseycK2113MT (10/5): Renata was very welcoming thank you very much - Renata was fantastic, warm, friendly and welcoming in the restaurant for breakfast. She really went the extra mile for my daughter and provided her with colouring despite it being busy. Based on that interaction alone I would certainly recommend booking and will be coming again. Thank you so much
• Scenic15465465236 (2/5): Absolutely awful - Me and my dad stayed here over night as we were going to Legoland the next day. We arrived at around 18:30 hoping to have a meal in the Thyme restaurant after our long drive but we were told there was no availability until 20:30!! I’m sorry what? There were 5 tables that I could see being used and plenty spare. Whenever we challenged this and asked if there was any way of getting us in earlier as we were starving, we were met with blank faces with no emotion. No sympathy at all. Finally we managed to get in but this was just the start. The food shockingly came very quickly after we had ordered so I’m not sure why “there wasn’t availability” until 20:30. However, just a tip, do not order the ravioli if you dine here. I’ve never had worse pasta in my life. This had obviously been microwaved, the filling inside was not smooth, as cheese should be, it had a sort of crumbly texture which was highly unpleasant. The tomato source looked like red water it was that thin and the portion was TINY. This is a main course adult meal. For dessert we ordered sticky toffee pudding. This dessert came with a freezing cold toffee source and paired with the lukewarm custard this was horrid. Basically, to sum up, don’t dine here. Try to have something booked elsewhere before you come. Onto the actual stay. We had booked a twin room but were met with a full sized bed and a child bed so that was just great. I don’t think I’ve ever slept worse in a premier inn and I’ve been to a lot of premier inns. The noise wasn’t too bad except in the middle of the night when the work employees decided to have a very loud conversation outside of our room as it was opposite their staff room. I’m sorry, have you forgotten that you work in a hotel? This was incredibly inappropriate. Please, don’t stay here if you’re planning on going to Legoland. Try another hotel. However, for breakfast, there was a lovely blonde haired woman who served us. This is the kind of hospitality that I hoped for from all staff.
• andrewmilnes7 (10/5): Great Hotel - Great location, very good value for money, very pleasant and helpful staff good value for money really enjoyed our stay
• 902DonnaC (8/5): Accomodation good - catering poor - Had I read all the reviews before booking I would have thought twice. However, I was pleasantly surprised by our room which was spotless, warm and comfortable with a beautiful bathroom. The staff were pleasant and friendly. The catering is a different matter. We had not realised that the pub adjoining was part of Premier Inns and therefore only operated at specific times to cater for staying guests. The pub was huge with many separate alcoves/rooms, but sadly the majority were disused and sad looking, some with no furniture or chairs piled in heaps. A very depressing place to eat. The evening menu was limited, although the hunter's chicken was quite acceptable. Breakfast was very disappointing. Advertised items from the hot menu were missing and the continental offerings were scarce and limited - not at all what we have come to expect from Premier. We were only staying overnight - had we booked for longer we would have been looking to eat elsewhere in the evenings. In summary - the price was very cheap, but we expected more after many stays in other Premier Inns. The pub could be a great asset - set on a main road with ample parking - if it were to be run as a real pub. As it is it lets the brand down.
• katemM6088QG (8/5): Good base for Legoland/London - We stayed at Premier Inn Slough (Uxbridge Road) for 5 nights while visiting Legoland and London. We chose it because it was cheaper than Windsor, has decent parking (£8/day) and offers easy access to London via Elizabeth Line. The hotel is what you would expect from a Premier Inn. Some parts looked a bit worn/tired but room was clean and comfortable (some corridor noise but that wasn't the hotel's fault). But what stood out was the staff - everyone we met was so friendly and helpful. Special mention to Renata at breakfast, who greeted everyone with a smile and did an amazing job ensuring every guest got what they needed, as well as chatting to our kids and bringing them colouring every day. The hotel was a great base for our trip. There is a huge Sainsbury's right next door where we stocked up on lunch. Legoland is 15 mins drive (bit longer coming back at rush hour). The train station is <1 mile and you can get a travel card for a day out in London (again, staff super helpful). Best of all we found an excellent Japanese restaurant on the high street, called Mori. It's about 20 mins walk and so good we ate there twice.
• Sukie31112 (6/5): Damp Issues - Good position for touring. Damp issues you could smell as soon as you went on corridor. Damp patches in the bedroom. A smelly from the river wasn't pleasant. Not the cleanest we've stayed in.
• Gemclarks (10/5): Lovely stay, great price - Nice comfy clean room, fan in bathroom was noisy and sink plug didn’t work but otherwise great. Breakfast was lovely! Renata was so friendly, nothing was too much for her. Lovely stay
• J7045JQmarkj (10/5): 5/5 star - Thank you Jason - Clean room & bathroom area. Amazing shower that was hot and high pressure. Tea & coffee stocked and a quick kettle. Staff are lovely. I was served by Jason who has gone above and beyond for me, helping me out with the local area and planning my business trip woth advice on how to get to where I am going.
• K6132CFbrianh (4/5): This hotel needs to up its game, given a recent opening in town by a certain rival chain - We had a number of issues during our stay, ranging from a major problem to minor niggles: One morning the whole hotel, except the restaurant, had no hot or cold water. A rare event, no doubt, but perhaps they should have more redundancy? The toilet cistern in the room was very slow to fill. The card reader by the door sometimes needed several tries before it detected the card and allowed the lights to come on. The windows in the room were dirty, spoiling the sea view; however, this may be down to the hotel being so close to the sea that they don't stay clean for long. The extractor fan in the bathroom was only on intermittently - at one time the mirror was completely steamed up, but the extractor wasn't on. There was only one hand towel in the room. There was no decaff coffee supplied in the room, although it was available from a help-yourself point by the reception. There was missing cutlery at the breakfast table - I had to raid other tables for knives, forks & napkin. On the plus side: The staff were helpful and polite. The bed was comfy and we slept well. The hotel was quiet, even on a Saturday night. The room was clean.
• josM8087RX (2/5): Disappointed - We have been going to Skipton Gargrave for many years and we're surprised to see such a decline. The room was tired, with a broken curtain rail, mould patches on the wall, heating system that didn't give any heat, rusty towel rack in the bathroom, broken and dislodged grill for the room fan. We ordered a cooked breakfast and were surprised to see most of the furniture missing from the pub next door, only enough out for Premier Inn guests. The cooked breakfast option was fine but the continental breakfast offering was scant, with many items not available or put out. Will look elsewhere for accommodation next time we are in the area. A hotel in decline, in need of a complete overhaul. I wouldn't recommend it.
• 450richr (2/5): AVOID AT ALL COSTS! - We booked 4 rooms for a 4 night stopover.. Cost us over £1800+ including meal deals. Have used Premier inn many times over the years and have always found the brand to be very consistent in providing a good standard of both rooms, facilities & food… I personally have used PI both for leisure & business over many years and can honestly say this is the most sub standard establishment I have ever used What’s gone wrong at Gargrave, the place is an absolute shambles, the quality of service is appalling, the place needs a good shake up and full refurbishment. It appears the food service is very hit & miss, the bar service was minimal, The pub/bar area is half empty with all furnishings removed, it now resembles something better suited to a 3rd world country, the exterior and car park have definitely seen better days. Senior management from Premier Inn need to visit this place and experience for themselves how bad it is.. Food has been limited, on night 1 & 2, sorry no chicken, prawns, etc, etc.. We paid a supplement for a mixed grill, then when we questioned about the lack of chicken, were advised, sorry yeah we don’t have any chicken, no offer of a refund on the supplement though.. On our 3rd night, no chef so no food, we walked into the local village Fish & Chip shop.. luckily we are fit enough to do so.. Room servicing was non existent, apparently you have to request your room to be serviced for stays of more than one night, which we did… on return the only thing that had been done was one of the bins had been emptied and the tea bags restocked, we had one towel exchanged, but the bed had not been changed, or bathroom cleaned. The bathroom is covered in mould, the shower cubicle resembled a Petri dish with mouldy walls and every corner was black and gungey. Come on Premier Inn get your act together and get this place sorted. Premier Inn HQ will be hearing from me in the near future…
• alextF8016ES (10/5): Great stay we will be back in March 2026. - Staff couldn't be more friendly and helpful. The place itself was very clean and comfortable and they said if we changed our mind and wanted to use the hotel for breakfast they will fit us in.
• E5183ZWmarks (2/5): Faulty tower comes to mind ... - Car park flooded on arrival. No signs up .After 20 mins of being there all electrics went off in hotel and bar .Sat inside bar area with just emergency lights on for around 1hour .no offer of a free drink or sorry .it felt like faulty towers .
• Freedom55997623330 (10/5): great few days away at Skegness premier inn. - hotel and room were very clean and tidy .staff all good and polite. Food was great as were the food. All staff polite and helpful.
• bensX3599XC (2/5): Make sure you are a customer of the hotel! - We turned up at 0640 on a Saturday and noticed they opened at 0700. Waiting at the front door, we could see staff waiting by the bar and signaled asking if they could let us wait inside as it was cold and very wet outdoor. Their reaction to us knocking at the door was to shake their head and walk off. At 0700, they opened the door and asked abruptly if we were guests of the hotel, we answered no. To this, we were bluntly told we couldn't eat there with no chance of persuasion otherwise. Although we didn't eat here, I wouldn't recommend it.
• rach77 (2/5): Gone down hill - This hotel used to be nice but it’s gone really down hill. Black mold in bedroom and bathroom. Can’t open windows. Complained but nothing done. No chef so no food.
• alexathodgeheg (4/5): In dire need of refurbishment - One of the worst Premier Inns I have used. The site is in dire need of refurbishment. Rooms: Based on our room (17) there are a lot of damp problems. This is probably down to the lack of forced air ventilation in the bathrooms. Although there are ventilation grilles, there is no airflow and given this is usually a shared thing down entire corridors, it's not something that is going to be unique to our room. The air con works as much as these usually do, but the state of the ceiling tiles in our room suggested that the condensate drain isn't actually connected to anything, which means that any success the aircon has in drying the air is completely negated by not getting rid of the water properly. Every day on our return in the evening, the bathroom mirror was still fogged from that mornings showers. Windows are not openable (because there is aircon) so no way of even ventilating condensation that way. Other than the dampness, the room seemed clean enough, but not spotless. Beds: As you would expect from a PI, the bed was extremely comfortable. Staff: We had no problems with the staff we had dealings with, and did not witness anyone else having obvious problems (including another couple being happily refunded for their meal deals as we checked out - more on the food later). Food/Drink: The Anchor Inn is a shadow of what it obviously used to be. Basically, do not rely on food here, and don't expect any atmosphere if you are in drinking. When visiting a pub/restaurant on a Saturday night, and there is just you and one other couple in the bar, and food service obviously long since closed, you know you are in somewhere that isn't worth visiting - not to mention calling time at about 8.45pm. The adjacent garden centre doesn't have a cafe. but for evening meals and drinking there are far, far better options in the town - the Old Swan & Mason's Arms pubs are about 0.6mile walks, and there is an exceedingly good Indian - The Bolywood Cottage - about 0.5mile walk away. Would recommend any of these way above the onsite offering. Car Park: Plentiful parking, with the restaurant being effectively closed the car park now seems generously sized for the hotel alone. Value: Not good. PI prices seem to have gone up a lot recently, and quite honestly for the quality of the offering here, the prices charged are well above what would be reasonable. Conclusion: Would not stay here again, not unless there is a lot of investment in refurbishing the hotel.
• skyguys (10/5): First class service - Stayed at this hotel a few times now and never had a problem Dan the manager is a star and nothing is ever a problem definitely stay again
• knittingiscool (4/5): Needs a refresh and staff training - This particular premier inn is pretty tired. No cooked breakfast was available. Soap dispenser didn't work. Room was cold. Night manager refused to give 2 keys because he had 'couples' arriving?! (we were a party of 2!) He also refused to give me more teabags (the receptacle at reception was empty) until I'd used the ones in the room. Definitely Not great or worth the money.
• Connector42492183 (8/5): Break, - Friendly staff bare one bloke we stayed in a primer room i asked for a bottle of water which I never got not very pleasant bloke
• I2074MClynnb (4/5): More training of booking team required - On making the booking was assured room had a ‘walk in shower’ on arrival found that all rooms had a high sided bath with a fixed shower into it so anybody with mobility issues made the shower inaccessible.
• Britishdog73 (8/5): Premier inn Skegness - Good value for money, they should scrap a charge if you want to check in early. Bathroom wasn't the best as found a pubeic hair in the bath ? Pillows anit that comfy. But apart from that highly recommended.
• paulbM116AF (4/5): Not impressed at all. - This was a disaster. Dirty carpets, children's sweets found on the floor from previous occupants. Furniture falling apart. The beds were uncomfortable. There was no water with the kettle & facilities, so tried to buy some from the dispensing machine, but this was not working. Unable to get a hot drink from the restaurant at 9.15pm. Very shabby decor throughout, and strong smell of cooking fat in restaurant. Breakfast OK. Staff not in reception when needed.
• Leann1975 (4/5): One of the worst premier inns I have stayed in - Scruffy room, Terrible ventilation the windows can not be opened. The air conditioning didn’t work. The staff were the best thing about this hotel.
• christabelcn (10/5): Lovely - Lovely stay Nice staff Rooms need more ventilation Tips is bring your own shower gel and soap Food is lovely KFC being across the building is not convenient
• Moppee (10/5): This is a little gem - Friendly staff. Rooms very clean and as is normal for Premier Inn beds were sooo comfy. We hadn't booked breakfast when we booked but after speaking to reception they said it was best to book. When we came down in the morning you could see how popular breakfast was. It was busy but we got our table and the food was fantastic. It was freshly cooked and hot, not swimming in grease. We mentioned to one of the staff that this was the best breakfast we'd had in a Premier inn (and we've stayed in a few) and he said the chef was called Steve. If you're coming to Skegness then stay at the Premier Inn, well worth the money. Walk ins are accomidated for. This is a little gem.

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