Premier Inn Paignton - Goodrington Sands
Location: Tanners Road,Goodrington,Paignton,Devon, Paignton, GB
Star Rating: 8.8 Stars
Property Type: Hotels
About this Property
Welcome to the vibrant Premier Inn Hotel Paignton Seafront, where stunning sea views and thrilling adventures await you!
Breathtaking Location
Situated right on the beach, our hotel offers easy access to Paignton's scenic coastline, making it a prime location for both business events and memorable family getaways.
Family Fun
Explore the delightful Paignton Zoo, meet exotic animals, and embark on a scenic ride aboard the Dartmouth Steam Railway. The Quaywest Waterpark offers splashes of excitement for all ages!
Relaxing Amenities
After a day filled with excitement, unwind in our delicious on-site restaurant and enjoy spacious rooms with extra-comfy beds designed for ultimate relaxation.
Come experience the English Riviera's charm and adventure—your seaside escape awaits at Premier Inn Paignton Seafront!
Important Information
We offer an exclusive guest parking discount of £7.50 per 24 hours. Simply find a space and pay less to park. This car park is managed by Horizon Parking. If the car park is full, chargeable off-site parking is available a 3 minute walk away at Youngs car park (sat nav postcode: TQ4 6LP)
From Newton Abbot head South East on Penn Inn roundabout toward A380, continue to follow A380. Turn left at A3022 Totnes Rd, turn right at Hayes Rd. Continue onto Penwill Way, turn right at B3199 onto Dartmouth Rd, at traffic lights turn left onto Tanners Rd. Please use sat nav postcode TQ4 6LN
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- 228tiggerf (10/5): Great place to stay ,great staff, and great food - Great place to stay right on the beach so it was lovely to spend some time on the seafront, room was lovely and food was brilliant thank you
- J_F_Travel18 (6/5): Lower standard than other Premier Inns - Average Premier Inn, it was fine but we've stayed in a lot better.
Breakfast was poor and the biggest let down of the stay. The food quality was average at best. There were no tongs for any of the buffet items like bread and pancakes so just rogue hands touching everything, dirty plates were stacked into the clean (accidentally I'd imagine, but still), and there was broken glass all over the glasses tray.
The room was fine, comfy bed and good heat/cool air con. They didn't provide us with enough towels or cups despite booking for 3 people.
The location is what sells this place. 15min stroll into Paignton harbour, and right on the beach.
- R2055LYkimc (10/5): Good night sleep - Good location, Room very comfortable, staff in hotel very friendly,helpful jovial,
Didn’t eat in restaurant as 8 customers waiting one member of staff serving ,
Counted 7 members of staff , only one serving drinks 🥤.
Staff pleasant.
- 318sherryf (6/5): I liked the FOH staffs❤️ - It was good and the FOH staffs were friendly but only the duvet was stained and we didn’t mind as we were just staying for one night..apart from that everything was good
- 376vickyg (10/5): Comfortable stay for business, good value for ‘Plus’ option - Stayed in Premier Plus room which was definitely worth small premium for several additional amenities. Large comfortably furnished room thoughtfully laid out. Enjoyed one night stay with good dinner at adjacent beefeater, early start so didn’t do breakfast. Didn’t utilise parking which I understand is chargeable but this appeared plentiful.
- jefftU8723SY (10/5): Great location. Value for money. - Excellent location opposite both railway and bus stations. Close to seafront & town centre. Room basic but comfortable & clean. Bathroom clean with walk-in shower. Reception staff helpful.Good value for money.
- GeorgieFreckles (10/5): Great Hotel close to City Centre - Paid for Premier Plus and well worth the money. Room was very clean and had everything we needed. Staff on reception very friendly, helpful and knowledgeable about local area. Breakfast was fantastic and again friendly, helpful staff. Perfect location as can walk to local shopping area. Bus stop outside, daily tickets great value and frequent buses. Car park charges were great value and far easier to bus into city centre than drive.
- L2641OKrobins (10/5): Lovely seaside location - Lovely seafront location
Helpful staff
Opening windows
Very clean
Onsite restaurant offering excellent food and drink
- jerseykathyl (6/5): It's all about the location! - Great location right near the train station which was so handy as it was torrential rain when we arrived!
We were very early arriving at the hotel and were able to leave our bags but were told very firmly and not at all in a friendly manner that check in was at 3pm only!! That was fair enough and we weren't expecting to check in then, but not the best of welcomes!
The room was fine, a bit small, dark and basic but the bed was super comfy.
Breakfast was very busy with lots of tables not cleared so difficult to find somewhere to sit. The food was fine though.
- 695ailieb (10/5): Amazing staff, great value room - In summary, our room was exceptionally clean and quiet, with very comfortable beds. They had put out extra beds for the kids which was amazing! The breakfast was good value.
A really important positive point about this hotel, was the fantastic standard of customer services. Every single person we met went above and beyond, nothing was too much trouble for them. It really made our stay great!
The one negative thing to add about our stay, was the temperature of the rooms. There is no air conditioning, and our window didn't open. So it was really hot and sweaty. But overall a good stay, as otherwise it was faultless.
- fraserr266 (2/5): No hot water for a shower - On Sunday morning there was no hot water. I was told the boiler needed to be reset so I would have to wait. I had to wash in cold water. Reception were not able to help with a refund and said I had to raise the issue with customer relations when it opened on Monday morning at 9.00am. I been unable to get through to customer relations during their published opening hours. The on-line chat function on the web-site told me the customer relations team was experiencing technical difficulties so I would have to phone back later in the week and couldn't help with a refund. They have just left me hanging, very poor service overall. Also two of the coffee machines in the restaurant were out of service during breakfast.
- S3707OKtracym (2/5): Dissapointed - Disappointed, feels very tired and in need of some tlc. I actually live very local but needed to stay somewhere overnight for myself and autistic daughter. Location was perfect , beautiful sea view , but the room was disappointing stains on bed linen, no tea or coffee in the room , damp musty smell . The noise from above was very triggering for my daughter, sounded like a baby elephant walking around, plus noisy next door neighbour, I found the bed uncomfortable having rheumatoid arthritis, all in all it served a purpose but I wouldn’t return to this premier inn
- Nikbobs (8/5): Location is excellent - I stayed 4 nights here in a Premier Plus room.
Check in was very good by Elaine. If you arrive earlier than the 3pm check in time staff are under instructions not to check in prior unless you’ve paid extra for an early check in. I’ve experienced this before in other Premier Inns
The waiting area is small with lots of luggage stored around.
I was allocated a room on the 3rd floor where the Premier plus rooms are to the rear of the property. The room was quiet but housekeeping was below par which baffles me every time because if I can see an unclean issue why can’t a professional??
The vent in the bathroom needs a clean and even though the bedding was clean it was stained and IMO shouldn’t be used.
I do not use the aircon/heat unit as I find them far too noisy, but I could smell food cooking smells in my room at certain times of the day this must be due to the kitchen being at the rear of the building and the smells travelling up from the vents, this is very off putting and request a room at the front to alleviate this.
The pillows aren’t good so happy I brought my own like I always do.
The Premier Plus WiFi you receive included with the room is bad, one of those useless WiFi’s which never work. Pointless.
Parking is opposite on the council owned land which is very reasonable and ideally located.
I would stay here again but ask for a room at the front.
- paulad132016 (10/5): Hidden Gem - Great little gem of Goodrington. We come every October half term and always enjoy our stay. Great location,buses to Brixham,Paignton and Torquay. Lovely beach and super staff!! Brewers Fayre is also fab with great breakfasts.
- B6209MLrogerb (10/5): Enjoyable stay at Goodrington premier - Just spent two week break at this hotel it’s a lovely location and all the staff are very helpful to your needs even the cleaning team, the manager Roy was most helpful on our last day accommodating a lot of our luggage whilst we waited for transport, we had a nice chat with him he runs a good ship with a good team so well done Roy.The restaurant staff was also brilliant and polite at all times we met Kiki our table server she made our holiday stay very pleasant, we highly recommend the hotel to stay it’s in a beautiful location with local buses just a short walk away to anywhere in the bay we will certainly tell friends to go for a break.and now there is a new Costa coffee shop there right by the water park which is great for morning coffee whilst you watch the dogs roaming about and they welcome dogs which is nice.
- H4935IKbrucec (8/5): A reasonable nights stay in Oxford spoilt by Premier’ s penny pinching house keeping policies. - Premier provided a reasonably priced and conveniently located hotel for a one night stay. The room was decently sized and clean with a comfortable bed. The continental breakfast was adequate. There were two issues. First Premier insist on providing only one bath towel for two people. This is infuriating, not least if one has paid over £100 for the room. It is no good saying one can ask for another: one does not want to trail down to reception at eleven pm in one’s pyjamas (there was only one person on duty and he could not leave reception). Second there was plenty of hot water when it came, but one had to run the tap for 10 minutes to get it.
- MQAQVQ (10/5): Convenient location - Great hotel, plenty of parking. Easy to catch the bus to the centre of Oxford. Rooms very clean and comfortable. Car parking rates were reasonable (<£16 for four nights)
- F4393NPhollyp (10/5): Thank you Joe! - I am a complete convert to Premier Inns. Such good value for money. Clean, comfortable, efficient. Joe could not have been more helpful, friendly and effective. Our family of 5 felt extremely well cared for.
- 951frankl (8/5): Could be better - Great location good food.
Unfortunately bathroom smelt of urine.
Parking charges on top of stay price cost another £37.50.Out side requires face lift.
- mickmikeV425EQ (10/5): Clean - Comfortable - Great Value for Oxford - We booked two double bedrooms - and they were both clean - comfortable - and quiet. We arrived in Oxford by train and the hotel was just a short bus ride from the centre of Oxford. The hotel receptionist was also helpful on arrival. On our tour of the UK - this was the only hotel booking I was concerned about (after reading the negative reviews), however, it was fine and far exceeded my expectations.
- E9776CVkatherinet (10/5): Fantastic staff - Very large and clean room and speedy check in! Staff were fantastic and thank you to Samantha who really went the extra mile for the kids!
- Adventurer497871 (10/5): Nutleygirl - This is a lovely looking restored mill. The staff were amazing, extremely helpful. There was a problem with the heating/air conditioning but the weather was neither too hot or too cold so didn’t affect out stay
- christopherp184 (6/5): Average with problems but comfortable - Pro's: room clean, staff friendly and helpful, nice beds. Breakfast selections good. Great that the windows opened.
Con's: Internet speeds woeful even on so called "Ultimate" plan. Room cards failed to work most of the time and needed to be reprogrammed. (They are getting new cards soon apparently)
Room needs an information card or QR code showing what services are available
- garybE6669TJ (2/5): not worth the money - would not go bk booked in for two nights only stay one the food and serive was not good at all dirty too eat in dead flys on window stills no one too show u too a table one of the worst we have stay in the room was ok
- helenkV4086AI (6/5): Good stay but no WiFi was frustrating - We stayed for one night in September. We had two rooms, one accessible room and one family room. The rooms were on different floors which was not great. The rooms were clean and comfortable. The accessible room was huge with a walk in shower.
We had no WiFi for our stay. Reception said they have had problems with it for months. They said there is sometimes more luck getting on outside! Frustrating not to have been told in advance as I could have planned.
- mickcharlesworth (2/5): 400 mile round trip for nothing - Booked an accessible wet room for myself and my wife for the 18th September for 3 nights. When we arrived we were informed that our room was double booked and therefore not available. After a 200 mile drive we were so disappointed that we drove 200 mile home. On the morning of our arrival we were sent an email saying how much they were looking forward to seeing us. Both myself and my wife are disabled pensioners and we were treated absolutely shocking.
- Littledavegiraffe (4/5): Poor service - We would not stay there again, not friendly, unwelcoming. Our room was not ready on time, we had to wait over an hour for our room to be done. The food in the Brewers Fayre next door was lovely.
- philipfT2281FM (2/5): Scruffy, Shabby, dirty..its a shame, it could been excellent as its location is beautiful! - Firstly where & when did trip advisor get the photo of the hotel, it must be 10 years out of date & that's being kind, I don't think it's seen any outside maintenance for many years. The inside looks the same, very shabby, I've seen much better carpets in a skip.
Didn't see anything about the £7:50 PER NIGHT parking charge when we booked!
Room 2 was shabby, bathroom floor was filthy, looked like only the middle of the floor had been mopped since it was fitted.
Bed was comfy, linen was clean, overbath shower was good just watch out for the kettle! it's stainless steel outer shell with no insulation means if you accidentally touch it after it boiled you'll scold yourself..
Location is excellent as the torbay is beautiful.
Most of the staff where excellent but had to complain about various things, told to ask for the room to be cleaned if staying for more than one night, then told that staff had to many rooms to clean to service our room! But after complaining it was eventually done.
Booked meal deal for convenience and this was good but had to complain about extra charges added as the wording on the information sheet was unambiguous and misunderstood by the staff.
I have used premier sites for overnight stays many times but very disappointed with this one, we were staying for a number of days visiting relatives and attending a wedding and location suited our needs being on the bay but I wouldn't stay there if I'd known how shabby it was.
DISAPPOINTING LENNY HENRY! And That you advise for them...must have paid you well! 🤑😏
- timk294 (2/5): Try and different hotel. Especially if you want a good service and good breakfast. - The bedroom had bits all over the carpet, there was no shampoo or gel in the containers they was all empty. Breakfast was extremely slow to be seated. Staff just wasn't bothered. They ran out of food so had to wait whilst they replenished everything.
- crescento2025 (6/5): Your typical premier inn - Cost £615 for four nights in mid-September and this was for a standard room with just an early check in as an extra! The room itself was clean however could see signs of wear and tear on the walls of both the bedroom and bathroom. Tap was also a bit stiff and on the first night wouldn't stop running. It's a great location, next to shops, coastal walks and transport however the cost is too high for what you get. Particularly as it isn't peak summer season. Staff were very friendly though.
- hedgesclaire (2/5): Not worth the money - Did not enjoy my experience here . Busy carpark and service on take out machines with nobody around at check in or leaving. Room key was tempremntal for lights and heating system wouldn’t shut off . On top of the stay of having to pay for parking wouldn’t come here again for the high cost
- HS82_47 (10/5): Excellent, clean and comfortable hotel - Clean and comfortable hotel with excellent variety and quality food in the optional breakfast. Team members are all polite, helpful and friendly. Ideal base for visiting Oxford.
- radicol2001 (8/5): Got to pay for car parking - Used before.
The room we had was refurbished, it had been tastefully decorated, the carpet was springy and soft and the room was cleaned well.
The bed was very relaxing and softer than hard. So a big improvement.
The new seats looked new and were very comfortable, actually got TWO chairs.
Bathroom was adequate, used an Accessible room, the bathtub was low based on a wheelchair user, still too high for someone with hip issues, like myself. The bedroom has an alarm to push if you need extra help.
Staff were very helpful in Reception.
The downside is, the aircon is in the room, its not wired to work yet.
The windows open more than just a slit, another improvement. But not wide enough to lose a small child or baby through.
The Beefeater has a good breakfast, we tried both, the continental and the cooked, both very good, self service. All you can eat in 1.5 hours.
Parking is NOT FREE the downside that this hotel has now got pay to park, car park. £3.95 for 1 night is not bad, but it gets more expensive.
- adea727 (8/5): Lack of staff and food ! - Great location - directly opposite the train and bus stations. Converted warehouse so looks nice - unlike most Premier Inns!
But for the second hotel running they ran out of food at evening meal time. Same happened in Margate.
Staff were fantastic but Premier Inn now only employ the bare minimum of people. So people were waiting at reception as the staff were serving meals ! Premier Inn is no longer cheap so why no staff ?
- S2390OGbethb (10/5): Highly recommend premier Inn Cowley! - A special stay at the Premier Inn Cowley for our daughter’s recent graduation. I wasn’t sure what to expect as the reviews are mixed. I can honestly say our time there was memorable and happy. Helpful staff and cosy, clean rooms. We slept so well! Thank you to the Team who looked after us so well, in particular Maria on the front desk.
- U5131KLpaulb (10/5): A One Night Stay. - Brilliant experience ! Upon arrival at hotel reception to sign in, I had a great welcome from Taylor, who had a total and compassionate understanding of my disability. He was most helpful, and quite frankly, could not do enough for me. My room was very pleasant. Departing, I left , having received a very cheery goodbye from Dominika, well done to both of you. Please ensure my comments are passed to them.
- margaretbM8778LO (10/5): Very friendly reception staff - Just got today 7 sept 2025 to hotel branwells in penzance premier inn the staff very helpful and accommodating even though I book for early check in and its not time them arranged a different room for me and I am in there now.
They are and will go out there way to help you
Thank you very much
Margaret baigrie
- K1356HPjuliek (10/5): Wonderful stay but with sad circumstances,Jules Khan - Hotel is excellent value for money all rooms newly decorated.
Transport links to City excellent and very frequent.
Staff are amazing so kind and compassionate towards their guests.
My stay was a long 2 months due to my husband being critically ill in the local Hospital but were always happy to keep me in my original room each week.
Beefeater Restaurant wright next door with excellent choice of meals friendly atmosphere and quick service.
Perfect stay for Oxford City break transport links excellent every 10-15 minute inyo City Center, with options of Weekley bus pass to hop on & off buses all around City.
Hotel itself is set in a nice quiet area know as Longwall near Cowley Mini plant.
Will be staying again on better sercumstances next time.
- barbaratC1378AJ (10/5): Great short break in Penzance - A wonderful few days in Cornwall at Bramwell Mill Premier Inn in Penzance. Stawere very welcoming and the accommodation was clean and comfortable. I would like make a special mention of Chef Dave who cooked delicious breakfasts including perfect poached eggs, just as I like them. Many thanks Dave.
- 822joank (10/5): Nice hotel, comfortable. - Nice hotel. Good location for my needs in the area. Comfy room. Check in and out was prompt. Disappointed that parking was extra.
- michaeli685 (4/5): Disappointed - I expected the place to be in better condition, as it is fairly new. However, the bathroom was in very poor condition, with rusty fixtures, peeling paintwork, and dirty grout between the tiles. No matter how many times I tried, I could not get a permanent internet connection with the Wi-Fi. I was not aware of the £7.50 a day parking charge until after i had booked and paid for my stay. I had to go back to reception to replenish the tea, milk and sugar as only 4 of these were supplied for the 4 days i was staying.
- AOB511 (8/5): Great location and enjoyable stay - Great location for kids right next to the water park and the beach. Close to plenty of restaurants and coffee place. The walk into Paignton is a little challenging (steep hill) for those of us in advanced years but the exercise is good. The staff were friendly and often run off their feet especially at breakfast time. We took the train but note that parking is chargeable at the hotel, £7.50 per day at time of writing. Food was good, decent prices for drinks. Our room was clean and tidy with a lovely sea view. Overall an enjoyable stay.
- 5GTSDH (6/5): Weekend away. - Breakfast was great and bed was really comfortable. Room was quiet so sleep was undisturbed.
However, carpet in bedroom had not been hoovered and windows were sealed shut so no fresh air.
No parking at hotel but public (pay and display) carpark directly opposite.
- gloriagloriavince1 (10/5): Satisfaction of accommodation - Having been delayed on St Mary’s we couldn’t get a train home until the following day and booked in to Premier Inn. We were lucky to get one of the last rooms available . The staff were very accommodating and the room was excellent. At breakfast Samantha was especially helpful and her knowledge of Penzance was very useful.
- Barbieb2004 (10/5): Nice and quiet - We really enjoyed our stay here, the staff were friendly, the meals available in the Beefeater next door were good, breakfast excellent, while we were there it was lovely and sunny, but, when it rained it was a bit inconvenient to have to go outside and around the corner for breakfast but it really isn’t far. The reception area was being renovated during our stay but the room had been recently and was lovely and clean. Fun, huge charity shop five minutes walk away, M&S, Sports Direct and Tesco really close the other way. Handy bus stop to Oxford just outside the hotel. Would definitely stay again and will recommend to anyone heading in that direction.
- 362scotland (2/5): Don’t ever go into this hotels car park - I received a parking charge made by Horizon for parking in the Premier Inn Goodrington hotel car park. The charge was for parking for two days from 8 July to 10 July. This is clearly a scam by Horizon. I turned in the car park on 8 July and again on 10 July when taking my grandson to the nearby water park. On both days I have receipts from Ringgo for parking in other car parks in Paignton and also for the hotel we were staying at in Torquay. Sadly this was an Avis hire car and they have paid the fine and are now hounding me for the amount paid. I am now getting red warning letters.
Despite multiple calls and emails with the hotel this charge has still not been cancelled. Avoid the hotel at all costs.
- davidlV3406OM (6/5): Shame on Premier Inn - I stay at a lot of Premier Inns but I have to say this is the first time I was dissatisfied.
The room had the desk and desk lamp removed and replaced by a small round table with no lamp, which was not much use for working on. All the original desk sockets were on the wall but not near the table.
The meal deal was a joke. The provider was a Beefeater and whatever arrangement there was with Premier Inn it meant that most of the menu items were only available at additional cost. The menu was also limited and two of the items that were in the meal deal were off the menu that day so basically all that was left was salad and burgers. Outrageously bad!!! The burger came cold and had to go back for a new one.
There were two blocks of rooms and two receptions and so arriving at one to check in meant I had to move my car to the other where the room was booked.
The breakfast had vegan instead of meat sausages and no black pudding.
All in all I would not stay here again.
- Portmeirionman (6/5): Room 111. A hotel room or a prison cell? - Room 111 is a disabled room. I use a wheelchair. I phoned the hotel before arrival and they were extremely helpful. They ensured I had a room with a roll in shower and they kindly raised their (ridiculously) low bed on" elephant feet" (see photo) to make the bed the same height as a normal bed (someone within Premier Inn thinks people in wheelchairs are all midgets). Anyway, thank you to the team for raising the bed. Unfortunately, the only natural light was a small square window (which was sealed and could not be opened) and was at least 5 foot above floor level so completely impossible to look out the window. The air conditioning did not work correctly so it was really stuffy and felt like there was no air in the room.
The same people who think it's okay for adapted rooms to have beds so low, you can trip over them, also think it's reasonable to put so many adaptations in a shower room, they forget to consider what this means in practice. Just look at the chrome and stainless metalwork in the photo, drop down handholds, drop down chair, the additional handholds, it's more like an ironmongers than a shower room, every time you move your arms, you hit them on another piece of metalwork. Who was advising these people on adaptations? Clearly not someone with a disability.
When we arrived, we parked just outside the front door against the wall. We were told we were not allowed to park there, even with blue badges, because space was needed at all times for deliveries. Consequently, we parked over the road at a cost of £25 to 3 days (Yes, Cornwall Council charge blue badge holders to park, of course they do…!). Every one of those three days, there were cars parked outside of the hotel, these were customers, not deliveries, parked exactly where we were told we could not park even with a blue badge.
The staff were young and helpful but when you pay £560 for 3 nights in a Premier Inn in Penzance, why is it that the disabled rooms are always the most inconveniently located? Feel very frustrated about the parking and the lack of windows in the bedroom. How about adapt one of the bedrooms with windows instead of adaptive a room no one wants to sleep in?
- 599MarkM (6/5): Ok hotel, poor Brewers Fayre - The hotel room was ok, could not open the window but air conditioning worked ok.
Unfortunately the big let down is the Brewers Fayre (whrlere breakfast is served) adjacent, not enough members of the team, tables left with empty plates, broken glass / plates. Staff seemed not to care
Not only was dirty but also looked very tired, needs to have a leadership team who care and also support to renovate
- Natalie7382 (8/5): Placed perfectly to explore. Premier Inn hits the nail on the head again! - Fairly easy to find if you can follow Google Maps. Parking is good but a little confusing on what part belongs to the hotel.
The view was gorgeous, with a view of the beach from one room and the park from another.
It is very close to the waterpark (less than 5min walk) and Goodrington Sands beach (also less than 5min walk).
The staff are friendly, bar staff are patient and accomodating.
The WiFi is not very good at all and data usage is hard as reception is not very good.
Overall it was a pleasant stay for 3 nights.
- pye65 (10/5): Breakfast - I arrived for breakfast only on Bank Holiday Monday which was extremely busy, despite this the lovely host, Claire was warm and welcoming.
Despite not everything being available on the menu, she went out of her way to ensure I had plenty of vegetarian options before I paid.
I wanted to praise her for remaining professional, courteous and humorous under extreme pressure and difficult circumstances.
An absolute credit to the company.
⭐️⭐️⭐️⭐️⭐️
- Wander64788150272 (8/5): A beautiful cornish welcome - A wonderful stay with connectivity to all the major attractions. Just a few yards from the train station and bust stop, and a number of nice shopping areas nearby. Really friendly and welcoming staff, great for families and hustling businessmen as well.
- Coastal13823758715 (10/5): Good standard as usual - Visited on two separate occasions, the latest one being last night. Both visits extremely satisfactory on all counts. Very friendly, attentive staff and excellent food and service. Would recommend to others and will certainly call again when in the area.
- T6441BFcharlies (10/5): Caring and warm staff, clean - The room was clean and comfortable with a good shower and plenty of space. The staff were very helpful and friendly, and made my 3 year olds stay extra special. Dee and Samantha would arrange his dinosaur teddies after each clean in a fun way (with new treats) so my son would come back to the room after a day out excited to see what his dinosaurs had been up to. Excellent!
- stevehL4066VH (4/5): Sad to see - Although the staff were excellent; thoughtful, helpful and courteous, the building, rooms, beds, and decor looked very very tired, overused and unappealing.
If you add to this we had to pay for our parking and Wi-Fi access on top of our room at £133 for one night without breakfast, I thought the overall stay was not good value for money. I would not recommend it.
- raym0nddanielb (8/5): Absolutely a gem on the bay. Needs house keeping though. - Great place and lovely staff, perfect location and great food options , awesome place with the beach a few feet away and a massive green to the side
We love coming here but it really does need some house keeping in the terrace we have been every year for the last 5 years and never seen it clean always rubbish on the floor , tables left uncleaned and ashtrays all over ! Putting that aside it is a brilliant spot
- j0y137 (6/5): Expensive for basic facilities - Expensive, not good value. Clean comfortable room and bed. Decent shower. Limited refreshments. No biscuits, no herbal tea, no box of tissues.
- Z5442XIandrewm (2/5): Changed £58 for a meal 'deal' that is advertised as £26.99 ! - Don't do the 'upgrade' to a 'meal deal' as it will cost over double!
When I stay in a Premier inn with my young son, I always Pre pay for breakfast, as it's a super deal as kids eat free, and £10.99 for us both to have unlimited breakfast is great!
On our first evening, at reception I paid an additional £16 to upgrade to include dinner and a drink. I paid for my sons meal seperately at the bar.
As this had worked out so well, we repeated this process for our second night !
After checking out - I was then CHARGED £64 for 2 meal deals - which I had already paid for ! It's now a week later and I still have not got my money back. The hotel itself is super, as it's such a PERFECT location. But in the unlikely event we did ever go back - I would never ever get involved with any form of meal 'deal' !
Sadly as the money was taken without my consent, I was then unable to meet some of my other payment deadlines.
The premier inn customer service team have been fairly helpful on the phone and I have been assured that I will get a refund - (eventually) , But I am still heartbroken that I was charged for something I had ALREADY paid for !!!!
- 656wayne96 (8/5): An ok stay, but could have been better - Hotel was ok, im not a fan of paying to park your car at a hotel youre staying at . Wifi and air con were both very poor, with a hot and stuffy room.
Room could have been cleaned better before we arrived. Hotel located on the beach and overall we enjoyed our stay. We were sent an email saying we could possibly check in for 11am, but the receptionist wouldnt allow it.
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