Premier Inn Hull North
Location: Ashcombe Road,Kingswood Park,Kingston-upon-Hull,Humberside, Kingston upon Hull, GB
Star Rating: 8.4 Stars
Property Type: Hotels
About this Property
Experience comfort and convenience at the Premier Inn Hotel Hull North, ideally situated for both exploration and business.
Prime Location: Nestled between York, Beverley, and Hull, our hotel puts you just a stone's throw away from major attractions, sporting events, and vibrant city life.
Top-notch Amenities: Unwind at the Ennerdale Leisure Centre, where you can hit the gym or take a dip in the refreshing pool, ensuring your stay is as active or leisurely as you prefer.
Delicious Dining: Treat yourself to a delightful meal in our on-site restaurant before sinking into our luxuriously spacious beds, designed for an uninterrupted night’s sleep.
Don't miss the chance to experience the best of Hull—book your stay with us today!
Important Information
116 spaces. No height restriction. Space for 1 coach/lorry.
Follow A63 to town centre. Take A1079 north for about 5 miles. Right at roundabout to A1033. Hotel is at 2nd roundabout over bridge, in New Kingswood Park. Next to the Kingswood Beefeater.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- wendysX1908SF (10/5): Visiting Hull - Very convenient hotel to visit Hull. Very close to all the sites. Good parking and nice views. Staff are very helpful. Would stay again.
- eddiedK8458NS (10/5): Weekend away with the wife - Stayed for two nights from the 28th to 30th pre paid for breakfast and eat at the beefeater restaurant connecting to the hotel staff were amazing especially Darcy in the restaurant and joe on reception highly recommended will definitely stay over there again
- AndreaKerman1970 (10/5): Birthday week treat - Pleasant staff, clean room with comfy beds.
Breakfast was a buffet style with plenty of choices.
Fresh fruit juices with regularly refilled jugs.
A good choice of teas and coffees
- teachertim (10/5): Decent - Decent clean hotel with friendly staff. Room was spotless, breakfasts was good and well organised. Bed was super comfy. Loads of parking. Would definitely stay again. Decent.
- ruthdW269RK (2/5): The worst management - Absolutely disgusting customer service from the manager called Ian. Would never visit again after witnessing him throwing out a pensioner after she had paid for the whole weekend. And she checked she was allowed her service animal with her otherwise she wouldn't have booked.
Absolutely disgusting and heartless. I will never use a premier inn again
- RobButler (2/5): Avoid. This hotel has 'gone downhill' very fast. - Used to be great here, sadly now very poor and cannot recommend. Curt, disinterested staff (they used to be great here), sub-Premier-Inn-standard room. Cigarette hole burns in curtains, mould and filthy floored bathroom with disintegrating mirror and chipped bath. Appallingly bad tiny and tinny TV. Very below-par breakfast, dried up baked beans, rubbery eggs, soapy-tasting sausages, only half decent coffee nearly saved the day. £7 to park per night when it used to be free (didn't see any mention of a parking fee when we made the reservation). All in, a very poor show. Won't be staying here again. Avoid!
- jjU8218DM (2/5): Soso - Room was very hot to say it was October big black stain on side couch god knows what it was but the room was clean otherwise the reason for my one star review was the woman on reception called Lauren she was very rude and miserable in the morning made me feel like I was an inconvenience with it being the morning shift maybe she woke up on the wrong side of the bed very unprofessional
- Drop_n_Bear (2/5): Poor condition. Avoid. Staff and breakfast were the only positives. - Poorly maintained. Air of depression. Simply avoid until it’s had a refurbishment or deep clean.
Lift out of service. Curtains burnt and broken. Bathroom grime ridden.
Location good for city and The Deep.
Staff helpful and friendly. Breakfast fair. Even so, the condition of the rooms is SO poor they can’t improve the rating.
It’s truly awful for a premier inn. The staff deserve a proper asset to work in, not this.
- 738kennyh (6/5): Weekend - Hotel was good, beds are not as comfortable as they advertise,Staff were very friendly and polite all of them, Paige who served us was a nice girl. A shame about the food. Breakfast was not that great plates were cold .evening meal was a big let down,I had burger which was not very hot ,served on cold plates my wife had chicken it was tough as old boots. Give meals a miss here.
- N5396PWneilc (10/5): Really helpful staff and storage of bikes - Grant the manager was brilliant in helping us with storing of our bicycles both safely and securely. travelling as a family of 4 with bikes can be a challenge as not many places offer secure storage but this occasion was brilliant. Thank you Grant.
- deebeale (8/5): Great stopover - Lovely helpful reception staff, lots of on-side parking, it was great for our overnight stay. Plus the bonus of the retail park.
- flumpy05 (10/5): Lovely stays - Stayed here a few times when visiting family. Good location, friendly staff. I love having the views of the Humber Bridge when I get those rooms! Parking available which is handy.
- donnamsmith48 (10/5): Warm friendly welcome - The staff here are so friendly and welcoming, the rooms are spacious and well kept and although we didn't eat in this time we have before and it was always delicious and hot out of the kitchen.
- I3974ULsharonw (4/5): Disappointing - Stayed here before which was why I did not hesitate to rebook, sadly this visit was a real disappointment. Family room with two mugs, 2 towels, fighting for a seat on the rooms only chair. The noise from surrounding rounds was unbearable.
Went for breakfast yesterday and it was definitely not the usual unlimited breakfast you had to order by the item which took ages to arrive if we had know this I would have gone to the local supermarket and saved myself time and some money!
Dinner the fish was soggy and greasy in fact it was inedible, falafel made with garden peas instead of chickpeas is just wrong! An expensive disappointment of a weekend not the usual premier inn experience!
- laurahQ189ZI (2/5): AVIOD - Worse hotel I've stayed in the rooms are basic and not very clean, some of lights didn't work. The heating didn't work so we had to use a plugin radiator which did nothing unless you was next to it. The fan for the heating kept making a strange noise through the night waking me up afew times.
The TV was just rested on a shelf thought it was going to fall off.
The bathroom was the worse part,
the toilet seat has not been cleaned from last guest it had brown stains on, I had to clean it and you don't go away spend £145 to be cleaning. The shower was the worse part, taps full of soap scum and lime scale. The sink taps were the same.
They had a soap bottle next to sink and 1 in shower that was full of soap scum at top clearly not cleaned and that was it no complimentary shampoo etc. also no cup next to sink for rinsing teeth, only shelf in there was bang above the toilet (I don't like keeping my toothbrush next to toilet).
The toilet paper was cheap thin stuff that's comes out 1 square at a time.
We paid for breakfast that wasn't worth the price. All breakfast was self server which was fine bit the cooked breakfast was warm not hot and the continental breakfast was all shop bought pastries and cold and slightly stale, the fruits were afew berries and dry orange piece's, the bananas were all brown.
The coffee machines had good selection but was warm so couldn't drink it.
Aviod the bar if you don't want to be ill, my husband and a pint of Carling and he said it tasted funny, thought it was just that one so he had a pint of cruzcampo and he said that's tasted worse as of the pipes had been cleaned out for a while, that night he was up being sick ( wasn't anything he ate cause we had the same and I was fine I had bottle of j2o) so that just ruined our 1 night we get away from the children.
The rooms are nothing like pictures but beds are comfy
The only positive about this hotel is the staff friendly and helpful.
- moggy17 (8/5): Perfect for a weekend with the family - We've stayed here a few times now as it's the perfect location for a trip to the deep and into the town and old town / musum quarter as well as only being a short walk to the marina! The staff have always been really friendly and welcoming and great with the kids. The breakfast is always plentiful and well cooked. The rooms are clean and comfy. Parking is 7 per night and on site so saves having to mess about looking for somewhere else as you can just leave your car and walk!
- SarahcKemp (8/5): Fine for one night stay - Good location, comfortable bed. Some rubbish left on the bedroom floor, not dirty but was a bit off-putting.
You have to pay for parking.
- MargaretJ662 (10/5): Loved it - Stayed here last weekend for a 3 night stay,visiting family in Hull,Our room(1214) was just what we wanted,and spotlessly clean,the bed was comfy,Ive never had an uncomfortable bed in a Premier Inn,We also had great views looking out at the River Humber,We found all the staff were so very polite and friendly,and Owen Jones on reception,then in the restaurant went out of his way to help us out
- F7955DRkarenc (4/5): freezing cold damp room, despite a heater in the room - staff not friendly on arrival, very poor communication, freezing cold room, bedding damp, clothing damp next morning, no staff to speak to despite ringing bell at reception on three different attempts
- M9192NPjasonh (10/5): Business trip - Great stay at Premier inn hull city on business trip food was great staff was great lilly and Tiffany credit to Premier inn had a good laugh definitely stay there again
- paul5774 (10/5): A lovely one night stay - This Premier Inn more than met our expectations. The room was clean, the hotel and surroundings were great. Customer service from recreation staff was first class.
- Rangers9 (8/5): Nice hotel. - Standard premier inn. Nice clean room with a comfy bed, lots of parking space and only a 10 min walk to the town centre.
Nice staff.
No lift in the block we were in so beware if stairs are an issue.
The unit that keeps the self service breakfast warm was on the blink when we stayed, but breakfast was cooked to order so no real problem.
Water pressure was poor in the shower and the water wasn’t very hot at the sink, possibly to do with the water saving device in the tap so it doesn’t run, it sprinkles.
Nice accommodation though and would stay again.
- Reviewer6789 (4/5): Premier Inn isn't what it used to be - Not sure what is happening at Premier Inn - it seems to be trying to re-position itself in the market but failing. As a place for an overnight travel stop it used to be excellent; clean, comfy and very good value with reasonably ok food and drink nearby. That seems to have changed and you can now often get better hotels at cheaper prices. It’s no longer a reasonably priced overnighter but nor is it the sort of hotel where I would want to spend more than a night or two. £133 for one night!!! And the premier inn mattress 2.0 is nowhere near as comfortable as the old one.
Stayed here overnight en route from Stornoway to Glasgow but in hindsight should have just pressed on and got home. It was clean but not so comfy and seemed quite noisy re road and rail noise, even though we were towards the rear. This is another place where the Brewers Fayre type restaurant has been replaced and the “Thyme” restaurant was quite poor. They wouldn't take a booking for 7.00 claiming they were busy but accepted 6.45. No particular hard deal but, despite having visibility of the entrance, very few people actually arrived at 7 and the place wasnt overly busy. The waitresses also need training in the drinks they serve, claiming Belhaven Best is the same as Guinness and asking if I wanted a glass and ice (?!!) with Sharps Doom Bar. Also, not sure how they thought they could pour the Best when all the draught taps were off due to no gas. At £63 for a meal for two it was also a bit expensive for what it was and making it almost £200 for a one night stay.
- W5920TGgeorgew (6/5): Could be a lot better with some improvements. - Stayed for 2 nights, dinner, bed, and breakfast, food was good, on a saver deal, but there are too many hidden costs or upgrades. On inspection, I was overcharged on 3 items. The general condition of the dining area is poor and in need of an upgrade. My room was basic, and the bathroom facilities were very poor, with no water pressure, so I couldn't take a shower or bath, as it would have taken hours to fill a bath, and the shower was totally useless. I also paid £5 for the upgraded WiFi, which did not work. I was told it was the fault of Virgin as they were about to change over contracts, was told they would refund me, but so far not received it. In general, the staff were all very pleasant.
- M8063JWtomr (4/5): Only time I’ve been disappointed by a Premier Inn stay. - The only disappointing stay I have ever had at a premier inn.
I upgraded to a premier plus room but the facilities were poor. It was certainly not worth any extra cost.
The water pressure in the shower made it almost unusable. I have never had a problem with normal showers.
The wind made such a loud noise, presumably through an ill-fitting plastic strip on the window as it stopped when it was held firmly against the glass, that I couldn’t sleep.
Very disappointing.
- danielbP3724EU (10/5): Great stay at a great hotel - Great location and a very homely atmosphere we entered one of the premier plus rooms and it was absolutely stunning the view was amazing and the room was massive
- Passenger53146358699 (10/5): Best hotel in Inverness (and I've stayed in a few!) - Wasn't sure where to stay as had come a long way. All the staff were exemplary, particularly the dynamic duo Paige and Kelly. They were born to go the extra mile. If yer gonna stay anywhere in Inverness, stay here, it's the best!
- 418billyd (10/5): As above. - I’ve be here quite often and am blown away by the professionalism of a lady called Paige. She lights up the room with her friendly smile and approach. No issue is too small for her to sort. A true professional and ambassador to the company. I had also the pleasure of meeting two ladies called Kelly and Shaznee. Shaznee stated she was new and in training. Again a great lady with lots of potential and I hope to see her again at the Milburn Road location. Kelly I have met before and puts her heart and soul into her job. A great lady and all in all a great team. Well done and I look forward to my next stay.
- darrentO4804DO (2/5): Don't use the restaurant - Terrible service in the restaurant, waited an hour and food still hadnt turned up, when challenged the staff were less than apologetic
- Kenneth_Smith (10/5): Another good night at Millburn - The staff are welcoming and always remember me when I check in which is lovely.
Paige and Kelly are always smiling and nothing is to much trouble.
Now I’ve been coming here for over 5 years almost every month and I need to say tonight’s dinner was the best yet; a huge thank you to Elena for a fabulous meal.
- 845frazerg (4/5): Bit of a let down compared to normal PI standards. - 1 lift was out of order and the working one was iffy to say the least.
Receptionist not helpful on arrival. Sounded disinterested.
Room clean and comfortable.
- SarahPeters2015 (4/5): Noisy and not very central - I’ll start off with the good points - all the staff I encountered were lovely and professional and my room was up to the usual Premier Inn standard. However, when I checked in the person on reception announced my room number to anyone in reception who happened to be listening which is a concern as I was a solo traveller; it was not possible to change rooms as they were fully booked. Also, on the second night I was told I couldn’t eat in the restaurant until much later as I hadn’t made a reservation, despite the restaurant looking pretty empty. I got food via Uber instead as the hotel, despite being badged as central is at least a 15 min walk down a dingy dual carriageway and I didn’t fancy walking back to the hotel in the dark from the restaurants in the city centre. Because the hotel is on the dual carriageway, the rooms on that side of the hotel are noisy both from road and rail traffic. I didn’t get very much sleep at all on this trip.
- lplmij (8/5): Poor ventilation - A great female team.
Poor ventilation in the bathroom leaving the room / clothes feeling damp on day 2 of 4.
Good location with easy access to the airport.
- Trail54288871934 (4/5): Understaffed! - Understaffed! Poor waitress at breakfast was on her own. She was running around and trying her hardest but there was just too much to do for 1 person! She should not have been put in that position!
- bobmW8255PK (2/5): Hotel needs a severe overhaul - I have been staying at this Premier Inn every other month for the past 10-15 years and this is the first time i have had an cause for complaint. On arrival we were booked in to our assigned accessible room (room 4). When we entered the room we were astounded to see the condition of the room - Bed not made up, dirty towels strewn across the bed and bathroom, the bin was full and overflowing and there was a lot of debris across the floor. The bathroom was dirty and the sink was full of dirty tepid water.
When i went to the reception to report it, the receptionist looked at the cleaning rota and although she apologised as she thought it had been done, she immediately spotted what had happened.
it took about 35-40 minutes to find another room but this was on the first floor (109) and was not an accessible room. On entering this room it was without tea/coffee & there was no fan in the room (this hotel has not air conditioning and all rooms have fans). we retrieved one from the original room but when i picked it up (with the receptionist there) it came apart in my hands!!!
On the first morning we decided to have breakfast and that turned out to be a mistake also - the food was cold and had been out for a while. I asked if i could just have coffee and toast and was told i could only pay for a cooked breakfast!! I paid and when i asked for a refund as i felt the food was not acceptable i was not offered anything other than an apology!!
- katelynr214 (10/5): Great stay!! - Stayed with my Niece for her birthday and the staff were amazing!! Super easy check in, clean room and staff very polite and friendly. Even left her a little something on the bed for her birthday, which made her stay even better. Breakfast was wonderful all hot food, would definitely recommend!!
- grahamdN4087AW (10/5): A really pleasant surprise ! - Excellent Hotel, perfectly placed in the City Centre with possibly the best view of the Sun Setting over the Estuary / City Skyline I've ever seen.
Really warm Hull Hospitality, and a terrific Breakfast to boot.
A visit to the Deep was also surprisingly worth the money, (so much so we went twice!.)
Will surely be staying here again, next time I'm in the North.
- Stay324124 (10/5): Good location - Quiet, good location for the city centre,clean rooms and comfortable beds. Good value for money and nice breakfast.Always stay there when visiting family and friends.
- suesW4408HA (10/5): Great staff - As usual with Premier Inns, excellent rooms and well cleaned. As someone in their late 70's, staff at Premier Inn Milburn Road were very helpful and courteous to me, particularly Cristina and Magda. The other staff there were also very nice.
- 684tonyz (4/5): Hot, humid, noisy, and a trickle of a shower. - We stayed for two nights to go to a wedding in the area. We stay at premier inns a lot and will keep staying for the value-for-money and comfort but this particular hotel was a big let down for us.
The room was humid and warm (this was not during a heatwave) and poorly ventilated. In fairness to them they did equip an electric fan in the room but honestly an air con was desperately needed. This really affected our sleep quality during the night. The corridors also had a pungent smell like urine or vomit, unpleasant to open our door to first thing in the morning.
Our windows were not soundproof enough either and we could hear loud music and traffic outside through the night.
Also, being on the top floor our water pressure from the shower was very disappointing. Well below their usual standards and much worse than our own shower at home. Overall this was a poor stay, will look elsewhere for options if we ever come back to Hull again.
- viviennet185 (10/5): Above and beyond - Staff are very friendly and welcoming. They all went above and beyond to make our stay enjoyable.
Thanks to the lady in front reception for making us feel welcome. The man in the restaurant who provided us with a larger table to accommodate other family members even though it was extremely busy.
- J2348HRbrianb (10/5): Fabulous couple of night - Absolutely ideal for location to Hull and other locations
Staff were friendly and professional.
Room was clean and comfortable.
Also very quiet especially as we backed on the main road.
- kawee123 (8/5): good place to stay if you liek peace and quiet - booking online is very easy and quick, staff is very friendly and attentive, rooms are clean and comfortable, plenty of space for parking and an EV-charger in the parking lot were for us an extra plus. the hotel is a good bit away from the city center, so plan for a 20 min walk or the cast of a taxi. Out room was in the back and a bit dark (made for a good night sleep though...)
- 929brodieb (10/5): Best hotel I've been to to! - Overall Rating: 🌟🌟🌟🌟🌟 (5/5)
Stayed: Recent reviews from June 2025
Location: Millburn Road, Inverness, Highland, Scotland (just east of the city centre in the old Millburn distillery grounds)
🏙️ Location & Parking – 5/5
Located within a ~10–15‑minute walk to Inverness city centre, train station, and shops. Though set beside a main road and former distillery buildings, road noise is minimal with glazing closed. Excellent free on-site parking makes it convenient for those driving in.
🛏️ Rooms & Comfort – 4/5
The hotel offers Standard and Premier Plus rooms. Premier Plus features extra seating, a desk, USB ports, a coffee machine, mini‑fridge, and better Wi‑Fi. Many guests appreciated the walk‑in showers in newer rooms.
Premier Inn
Rooms are generally clean and spacious, with blackout curtains aiding good sleep. Some flaws: heating may fail in cool weather, and shower pressure or hot water reliability was occasionally reported. Noise from other rooms or mechanical sounds above some guests bothered light sleepers.
🍳 Breakfast & Dining – 4/5
The hotel has an on-site restaurant serving evening meals and an unlimited buffet breakfast (~£10 per adult), including hot options, vegan/vegetarian choices, pastries, fruit, and cereals. Guests highlight especially good black pudding and value for money.
👩💼 Staff & Service – 4.5/5
Staff are frequently described as friendly, helpful, and professional. Several guests singled out individuals like Barry, Chris, and Emma for going above and beyond assistance. One reviewer mentioned prompt help following an unfortunate fall, including room upgrades and breakfast in bed.
Some negatives involved operational hiccups: no in‑room phone meant guests had to physically walk across the carpark to reach reception for issues like cold showers.
🧼 Cleanliness & Facilities – 4/5
Cleanliness consistently receives praise—rooms, bedding, and public areas are well maintained. The redeveloped distillery setting is stylish inside, combining period charm with modern design.
✅ Summary of Strengths & Suggestions
Highlights:
Ideal for driving guests with ample free parking and easy access to Inverness city centre
Comfortable beds, good blackout curtains, and modern Premier Plus rooms with enhanced amenities
Friendly, empathetic, and efficient staff—often praised by name
Solid breakfast and restaurant food, with standout items like black pudding
Reliable cleanliness and strong value for short- to mid‑stay stays
Opportunities for Improvement:
Improve heating and better manage room temperatures in colder weather
Upgrade bathroom fittings for more consistent shower pressure and hot water
Reintroduce in‑room phone or alternative to avoid guests trekking across the car park for assistance
Ensure timely breakfast restocking and hot food availability throughout service times
📌 Final Verdict
Premier Inn Inverness Centre (Millburn Road) is a strong choice for budget-savvy travellers seeking consistent comfort, great parking, and straightforward access to Inverness. While a few operational issues—like heating, hot water reliability, or absence of in‑room phones—can impact the stay, these appear isolated rather than systemic. Overall, it delivers excellent value for one to three-night stays, especially in Premier Plus rooms, and is ideal for both leisure and business travellers.
- A7584KFrossp (4/5): Rooms way too hot!! - Only good thing about this hotel was the reception staff!
Room was boiling and with having a baby made it very difficult to do anything. Sweating the whole 2 nights and for the price we paid this is definitely not good enough.
Musky smell throughout the hotel and our room.
Massively overpriced!
- pjb8033 (4/5): so so HOT - Would have been higher if the room wasn't hotter than the Sahara. Staff very pleasant, rooms are a bit dated, and single sheet toilet roll dispensers do not ooze luxury. Location was almost perfect for my requirements though, plenty of loving places to eat and relax nearby. Its probably a sign of the times that as Brits, we expect to have air con to accommodate for the average of 2 days a year we actually need it. But it would be a worthwhile consideration when a much needed renovation is next scheduled.
- 253debs (10/5): Excellent - We stayed for 2 nights & had a fantastic stay. It was a great location to several places of interest. We had a great experience from booking in with the reception staff to lovely comfy rooms to having breakfast & evening meals. All of the staff were extremely friendly & smiley. We would highly recommend staying at this hotel
- jodiedS1200SV (2/5): Felt like a youth club - The room was unbelievably hot due to being on the top floor. The minimal gap in the window allowed a small amount of air to circulate. The fan was inadequate, broken and made a clicking noise on every rotation.
Unfortunately it was a very warm weekend, but the hotel doesn't have air con?
There was about 10-15 children running wild throughout the day ans until atleast 2am in the morning. Knocking doors and running away.
This was discussed with the receptionist and she explained there was a boxing event and she had asked parents to controll their children.
Not tbe greatest of attitudes toward the situation.
- gall966 (10/5): Super location for exploring the City - Really easy to find. Lots of available parking and the staff were very welcoming.
Our room was in an older part of the building but was really clean and to the standards you’d expect with a Premier Inn.
A comfortable night sleep and a good selection at breakfast.
Again really helpful and friendly staff. Would definitely stay here again
- judithw20 (10/5): A really great stay - Once again, we had a great stay at Hull North.
The hotel is ideally located for visiting family. It’s very comfortable, plenty of parking (which is free to hotel guests), everything was tidy and in working order and has great bus links. The food in the Beefeater was well cooked, with everything available.
Huge thanks to everyone who made our stay so good:
To Lauren, for allocating us the same room that we stayed in last time;
To Lorraine & Addy on Reception for helping with our requests for a sheet, extra towels & so on and for sorting out our shareholder breakfasts;
To all the staff in the restaurant at breakfast and dinner, we enjoyed some great meals & great service;
To every member of staff that we came in contact with.
- kayiokiy (8/5): Great, Some Flaws But Still Great. - Great over all experience, Cleanliness was good but the bathroom could have used some work. Staff were really friendly and the bed was really comfy. The TV worked a little slow and a Fridge would have been a great addition to the room.
- EmergingCyclogenesis (8/5): A positive experience if pricey - Dont be put off by the dour exterior of this ex distillery turned hotel. Inside it is well appointed and modern. The staff were very helpful and attentive and the rooms clean and spacious.
During the tourist season, prices throughout Inverness go up and for over £200 a night I would have expected air con in the room. There is a thermostat but it only heats not cools, so during what was a cool week weather wise, my room never got below 23 degrees celsius despite opening the window, which only offered a small gap. This made the room warm to sleep in and let to a disturbed sleep despite Premier Inn’s celebrated “bed”.
On the positive front the food exceeded my expectations at what is normally a budget hotel. I had soup and a Korean Burger, which was excellent and breakfast was a good spread with tasty sausages and some of the best Black Pudding I have tried. Normally black pudding is dry and tough but this was tasty and soft in the middle.
The bathroom was clean but I could not get the shower pressure nor heat that I like. On one morning there was clearly a lot of demand as pressure was low and it was not particularly hot
- nerdj2025 (2/5): Terrible - cleanliness / temperature / wifi / room design - Cleanliness:
I was going two stars until this - condom wrapper under the sofa killed it for me. Disgusting and no excuse. None. Not the only rubbish not hoovered/collected up. Bed sheet marked in multiple places.
Unacceptable.
Bin is sticky and manky in the bottom.
Corners of the bathroom need mopping. Clearly given a once-over and nothing more.
Dirty brown marks on bathroom wall need a wipe.
Temperature:
Outside world hit 23 today. Hotel room is 28 and refusing to drop. Windows don't open more than 2 inches. Fan does nothing.
WiFi:
0.3 Megabits per second download speed. Refusing to pay £5 for 8x faster because it would still be terrible. When the room is £120 without breakfast you'd at least expect some wifi.
Room:
No charger near the head of the bed is a 1990s design that should have been resolved sometime since mobile phone's where invented.
Just not good. At all.
- 62frazerc (10/5): What more can I say but fantastic - This is a fantastic hotel to stay at the staff our very professional and helpful the food is really good and the rooms are spotless we highly recomend this hotel they are also very helpful with food allergys helping my wife with the gluten free menu.
- 1947grump (6/5): Let down being badly in need of redecoration - Lovely staff
Inside tired
Outside a complete disgrace-looked like a derelict prison. Paint peeling off timber and walls. Walls badly stained
Adjacent Beefeater the same
- angelawJ6121RK (10/5): Great place to stay. - Very comfortable hotel - kind and helpful staff. This is a great place to stay with excellent parking. Highly recommended.
- Robbriggs1 (4/5): Slightly disappointed. - I don’t like giving negative reviews but feel it’s probably needed.
Firstly, our room was tired. Not at the usual PI standard.
Breakfast wasn’t upto the usual standard also. Plenty of choice but the cooked breakfast wasn’t great on both mornings.
We couldn’t be seated for dinner one evening so went across to Riva Blu which was blooming lovely!
Lastly, the service at the bar area was bordering on comical and wasn’t busy at all whilst we were there. Serving people took forever and no order in who was being served- there were only 2-3 stood waiting…for a long time.
Car park with litter in the surroundings.
We come to this hotel 1-2 a year but may have a rethink.
- jackieb987 (10/5): Lovely place - Lovely clean place staff very friendly breakfast very nice slept very well location is good lovely retail Park pub on site meals all day too 😀 pricing good too also cinema bowling and loads of eating places near by. Walking distance too also free parking ideal
- DonnyDeepakDinakaran (10/5): Addy&Darrien - Darrien reminds me of how I will turn out in the future. When I was waiting for a chore, he treated me to his workking lifestory! It was awexuding and it was classically humility filled. Addy and I were able to click because we were at wavelength
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