Premier Inn Glasgow - Cumbernauld

Location: 4 South Muirhead Road,Cumbernauld,Glasgow, Cumbernauld, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• garethjF8682SJ (10/5): School group - An outstanding stay with everything close by. In particular the breakfast was excellent as we had a school group and everyone was looked after so well by Marcia and Ahmed.
• Tour32558704442 (10/5): Absolutely lovely hotel, once you get past the tatty exterior. - Despite looking a bit tatty from the outside this hotel was absolutely lovely. Parking was £3 a night, but I thought that was perfectly reasonable. Amazingly the bed was lovely and soft. I think the first one I've ever come across in a hotel chain. It was such a change not to wake up with a sore back. The bathroom had I nice big shower cubicle which was also a very pleasant change. Whoever has a bath in a hotel anyway?? The room was nice and clean everything was in good order. While we didn't use the pub/restaurant it looked very nice as we walked past. Check-in was nice and easy and all the staff we saw were helpful, polite and most importantly looked happy. It's amazing how much difference a smile makes. We will definately be coming back here.
• angelamA768ET (8/5): Amazing breakfast - First impressions were not good reception staff a bit abrupt tell us we were to early for check in (25 minutes). Room ok very clean a bit dated. We had paid for breakfast £10.99 per person it was the best and freshest breakfast we have ever had in a premier inn! Congratulations to the chef and to Marcia the server who couldn’t have been more attentive. This is the reason they got the 4 star review.
• S6271QEjeana (8/5): Trip to london - Thank you to marcia and the chef for a great breakfast and very friendley service bed comfy, pillows need replacing. Room clean tidy.
• Deanwty (10/5): Great service - Great service from Marcia, Ram and Ahmed who cooked a great breakfast Thanks to all Stayed at the hotel as visiting family before Christmas Great location to get the 119 bus into town no need to use car and can get around easily on public transport
• WillC1926 (4/5): unclean room and uncomfortable bed - When we arrived at near 8pm we were told that we would be in room 8 which was down stairs ,on entering our room we found the window had been left open and the room was really cold .The room was really in poor state with paint flaking of the walls ,scratches to the walls ,some of the lights did not have bulbs in them (at bed side ) the carpets were really dirty and the bathroom like the bedroom had paint flaking of the walls and generally needed cleaned . I have stayed here a few times before in different rooms and really had no issues ,it was as if these rooms had been forgotten .The bed and pillows were really hard making sure you had a really bad nights sleep .
• 795deanh (10/5): Lovely breakfast - Great service from Marcia and cooked to order breakfast by Alishba. Well cooked food and attentive waitressing.Thanks.
• madalinam494 (10/5): Good stay! - I had a very good stay at Premier Inn Dartford. The room was clean, comfortable, and quiet, and the staff were friendly and helpful from start to finish. Great value for money and a convenient location. I would happily stay again!
• kenighal (10/5): Good experience - It was our second time. We love the location, you can easily gain access to major retailers and fast food restaurants if you so which. Rooms are quite affordable.
• O1049BAandyl (10/5): Brilliant customer service - Our experiance with all members of staff was so welcoming , a special mention goes to the lovely Marcia in the breakfast area she was so welcoming with a big smile and a caring nature. She was not just welcoming guests as they walked in she was cleaning after everyone she was making every guest feel valued and specia ,thankyou Premier Inn.
• edwina1981 (10/5): Good business stay - Clean, quiet hotel with good parking (not chargeable) and plenty of food options on the door step. Good breakfast with a warm welcome from Marcia and perfect poached eggs cooked by Alishba.
• J2333EUrachelm (8/5): A good stay - We had a family get-together and it was convenient for us all to stay at Premier Inn. The rooms were comfortable (although a couple of rooms needed airing on arrival) and the breakfast was very good. One member of staff, Marcia, stood out as she was so helpful when we were in the dining room. She refilled things promptly, explained the various breakfast options and heated croissants for us! Despite being very busy, she was very friendly and personable. She helped make our stay a very pleasant experience. There was also a very helpful member of staff on the check-in desk. He ensured that we were happy with our various rooms when we arrived.
• Martynw1956 (8/5): Short two night stay with no problems. - Very straight forward from check in to check out. Room was clean and warm. Marcia at breakfast deserves a mention - nothing was too much bother for her.
• Dream68345180015 (10/5): One night stay - Great breakfast ably supported by Marcia and the chef at every turn. Superb customer service and attention to detail. Poached eggs were excellent.
• Y1816UVannies (10/5): Good standard stay - The staff were very friendly at the front desk and Marcia and Alishba were especially kind and accommodating i would go again. The vegan bacon was not my favourite not the way it was cooked but the product itself. The bed, room was clean and tidy all amenities were there as expected, did not disappoint shower good, bed good but room was quite hot unable to adjust the thermostat. Would stay again thanks
• joepO4734DM (10/5): Premier inn - Good service as expected, good cooked breakfast too and hotel manager is very helpful too. Great amount of parking round the rear of the property.
• IanPLancashire (8/5): Decent After A Bad Start - This was my first stay at this Premier Inn for many years. First impressions were not great as after parking my vehicle I was approached by a man claiming to be homeless begging for money. Check in was delayed as only one lady on reception with a queue of maybe half a dozen people. My room was clean and comfortable and I must admit I had a good nights sleep. Restaurant next door was decent for the evening meal.
• D7565GIpw (8/5): Relaxing stay - We stayed at the hotel in Purley Croydon. The service was very good, especially one of the staff by the name of Marcia. She is very hard working, has a friendly manner as she chats to customers and was very helpful. I’d go there again.
• alexisfreeman811 (6/5): Great staff noisy hotel - Hotel was the noisy a couple of problems but staff very helpful breakfast lady Marcia is a credit to your company as I stay in many premier inns up and down the country she really good at her job
• C4752KQmatthewb (10/5): Great Stay - I recently stayed at the Premier Inn Croydon (Purley A23) for a 5-night business trip, and it was excellent from start to finish. The rooms were spotless, comfortable, and perfect for a relaxing stay after long workdays. The breakfast each morning was delicious with plenty of choice to start the day right. A special mention goes to Marcia, who looked after us so well—friendly, professional, and always going the extra mile. Fantastic service and great value. Highly recommended for both business and leisure stays! ⭐⭐⭐⭐⭐
• danhX7245VI (10/5): They went the extra mile, at 3am - Having had a nightmare not being able to get in to the airbnb I'd booked down the road I arrived at Premier very tired (it was 1.30am old time, but the clocks had gone back an hour) very cold, and very frustrated that I'd been let down. The two chaps on the desk were utterly amazing, particularly with their manner... they not only dealt with the ridiculous situation of talking to the airbnb owner on the phone, who proceeded to haggle for the last room in the building in the early hours of Saturday night/Sunday morning, but they calmed me down, they solved problems without adding to mine... one even came up with me to my room, making sure I found it and to double check it was all ready to go. I was incredibly grateful. Next time, I'll book here in the first place.
• Adventure24249464711 (10/5): Business stay - Love staying at this hotel the staff are amazing and the rooms are always very clean , I highly recommend staying at this hotel
• Y7881SSkennethw (8/5): 5 long days away on business - Good clean hotel beds were comfortable and services are great on the door step u have few food places which is handy been away from home breakfast is well worth the money always hot and eggs cooked to order so always fresh and Marcia always makes you feel welcome and happy wonderful woman credit to the hotel
• philliplI7491EI (8/5): Croydon Purley stay . - Clean hotel , lovely staff especially Marcia in the breakfast room who was really helpful and willing to go above and beyond.
• tomfk1 (4/5): Not one of premier Inn’s finest hotels - Breakfast not up to premier inn usual standards. Coffee machine not working, many pastries run out and the cooked breakfast poor quality. A disappointment considering a premier inn breakfast is something we normally look forward to. Room also wasn’t that clean, heating not working, window had been left open when we arrived so room cold. Bedding wasn’t especially crisp, beds and pillows not as comfy as most other premier inns we have stayed at. Glad we didn’t need air conditioning as there wasn’t any. Nobody at reception when we checked out so couldn’t even talk to anyone about the above. On the plus side parking was ample and there were plenty of restaurants nearby so we didn’t have to endure the hotel restaurant in the evening. Not one of Premier Inn’s finest hotels, will not be back to this one.
• robinb851 (4/5): Dirty room, under-staffed slow restaurant service - Plenty of space in the car park, although narrow bays. The ladies on reception were lovely - friendly, professional, welcoming. When opening the room door, the slot for the keycard was hanging off the wall but it pushed back into place and then worked. There were several suspect brown carpet stains outside the bathroom door and nasty-looking white stains on the middle front of the armchair seat - yuk. The furniture had seen better days as was peeling its outer layers. The mattress and pillows were fine and the bathroom sufficient. All the lights worked and the TV too. The restaurant attached to the hotel was horrendously under-resourced. There was quite a queue at the 'wait here to be seated' sign, and it did not move quickly. I really felt for the staff as there were just not enough of them, The chap behind the bar kept coming over and seating people, but was also running the bar so was torn between the two. There was a harassed waitress who was lovely, and kept apologising to people for the delays. She was clearly trying hard but lacked backup. The food took ages to arrive, so did the drinks but this was not the fault of the nice waitress - she was over-run. A decent night's sleep, and breakfast was good although th eggs had run out. All in all - the hotel was tired and desperately in need of a refresh and a thorough deep clean. The restaurant staff lovely but too few of them.
• JoPearcey (2/5): Waste of money - Had a premier plus room but it was an Awful night sleep, every time you moved the bed made really loud awful noises room is tatty not worth the money we paid. So leaving a night early and finding a different hotel
• jy2022 (8/5): Stress-free experience overall - We stayed for 2 nights. Hotel location was convenient, walking distance to the bus station. The lady, Marcia, from their restaurant was attentive and accomodating.
• markcO5365IS (10/5): Great Hotel - Great hotel, staff always helpful, stayed quite a few times, comfortable clean rooms. The attached restaurant however seems to have gotten poorer over the last few months, very slow service from ordering food to arrival......
• sonnyt688 (10/5): Excellent - Marcia provided service for my family, very friendly and accommodating for my allergen needs (gluten free). Thanks for having us.
• dalglish07 (8/5): Did the job - We booked as a one night half way stay , whilst travelling to north Aberdeenshire. The journey should have taken 3.5 hours from Manchester but ended up taking 9.5 hours due to the M6 being fully closed after an accident. We were glad to eventually reach the hotel and were greeted by friendly and accommodating staff. The room was up to the usual premier inn standards , the bed was super comfy and after a beer I slept like a log. The WIFI was flaky, but after our journey I wasn’t too bothered. The adjoining pub/restaurant was closed for refurbishment and,in the morning ,we were provided with complementary fruit,pastries and coffee for breakfast,which was a nice touch. The hotel did its job ,for us ,and I would happily use again.
• Odyssey07982467874 (2/5): Awful nights sleep - Room 120 family room. Awful as never slept. Room above floor boards creeked all night. Guest services were a waste of time
• 709mateuszg (10/5): Comfortable stay. - I had a wonderful stay at this hotel! The staff were incredibly friendly and always ready to help, which made me feel very welcome. The room was clean, spacious, and comfortable, with all the amenities I needed. I especially loved the breakfast – it was fresh, delicious, and offered plenty of variety. The location was perfect, close to the main attractions but still quiet and peaceful. Overall, it was an excellent experience, and I would definitely come back and recommend this hotel to others.
• Joy (8/5): - Very friendly staff
• imogenh2013 (6/5): Adequate rather than great. - Pros: The hotel was a decent standard: overall clean and with comfortable beds. The staff were friendly and fairly helpful. Booking in was easy, and the breakfast buffet was good. When my son slipped and bruised himself in the shower, one staff member was very concerned and responsive. She got me some ice for him as soon as I asked, and was very kind, asking if he needed her to call an ambulance (he didn't). Cons: The hotel in general was adequate rather than great. I've stayed in Premier Inns many times and have always found the standard higher than at this one. The tea and coffee supplies in the room were meagre and there were no drinking glasses (although these things could be obtained from reception). The punnets of long-life milk tasted particularly unpleasant (much worse than long-life milk generally does, in my experience). The buffet, although what it provided was all good, didn't have much variety in terms of, for instance, types of milk and cereals. One toaster was broken throughout our stay, and there were several staff members who were standing around chatting (on a couple of occasions ending up in the way of customers who wanted to get to the breakfast buffet). I paid for ultimate wi-fi, but there was some sort of glitch that meant it only worked on two of my three devices, despite me following exactly the same instructions with all of them. There was no bath mat provided, which led to, despite the "non slip" surface in the bath, my son slipping and falling, hitting the bath handle with his hip. The bath handle broke. Fortunately his hip didn't, but he ended up with awful-looking bruising and was stiff and sore for some days following. We were able to get a bath mat from reception after this incident, but if one had been provided he wouldn't have slipped in the first place. Overall, although this hotel was mostly adequate for our needs, I found it lacking in the quality I've come to expect from Premier Inn, and I won't be staying at this particular hotel again.
• neilbO9295ER (10/5): Comfy stay at premier Inn Dartford - Stayed at the premier Inn Dartford for two nights, lovely/professional reception ladies, clean room and excellent stay
• shrutisD5301AL (4/5): Disappointing experience - I was really disappointed with my recent stay at Premier Inn. The air conditioning/heating system in our room was not functioning properly and kept turning on and off, which meant the room never stayed at a comfortable temperature. It got far too hot at times, and sleeping was almost impossible. We raised this issue with the receptionist and while they did offer to provide fans or move us to another room, it really wasn't practical to repack everything and move with children and all our luggage already unpacked.
• E4397QZbrettw (4/5): Charging £6 for parking.. ridiculous! - Wasnt a bad experience clean room fairly friendly staff.. but having to pay £6 for parking is ridiculous, already paying enough for the damn room. Probably won't come back due to that fact alone.
• H3861TKandrewc (4/5): Very disappointed - not the usual experience. - Wi-fi non existent, not good when you advertise as a budget business hotel. The key card insert by the door was faulty causing the lights and power to go out. Also they now charge on top of the stay for Parking.
• josephoL6916LU (10/5): Ten out of ten for the service we got - We arrived at the premiere in on Saturday night and Andy was on reception and he helped us in every way he could ten out of ten great service
• I871DMmarias (10/5): Wonderful stay. - Lovely hotel, clean, modern rooms and really comfortable bed. Great restaurant, the breakfast is delicious. Helpful, cheerful staff . Easy parking. Did not hear the M25 despite being so close to it.
• Nonnie2807 (4/5): Awful place - Stayed for one night on business and although I knew the hotel had no air conditioning prior to arrival, I wasn’t prepared for the heat that met me when I walked into room 201. It was a lovely 26c and increased during my stay to a tropical 28c with the small fan circulating hot air nicely. The window would only open around 2 inches and the view of the pub opposite was something to behold. Broken fences and empty canisters made it look derelict The room was next to a door that was constantly being opened and closed throughout my stay and the carpets in the hallways wouldn’t mind a vacuum ! Typical of all Premier Inns at the moment, the WiFi was woeful. Wouldn’t stay here again as the only positive feature was the EV charging point Avoid The bathroom was compact and
• rebeccagG3974DY (2/5): Worst night sleep ever! - There is no air conditioning and it was 28 degrees in the room overnight. The tiny window that opened overlooked a dual carriageway and it was very noisy. The pub to have breakfast smelt musty. Don’t go here - there are other hotels in Glasgow with air conditioning - go there!
• EmilyHendry92 (10/5): Little stopover on way home from doing the NC500 - Fabulous little hotel, love a premier inn and will definately be staying here again in future! Friendly staff, great rooms, great food!
• Jamie (8/5): - This hotel is in a very convenient location. Staff were very friendly and helpful. Our room was incredibly warm, so they assisted us with relocating to a basement room that was a few degrees cooler.
• mueeza2025 (10/5): Great hotel and staff. - Darci helped me with everything I needed and was amazing to chat to. Very friendly staff and she made sure my room was spotless.
• CatherineSAdventures (4/5): Worst Premier Inn Experience For Us - Disappointed by this Premier Inn. Nothing like the previous ones we’ve visited. Staff were fine but the facility needs a lot of TLC. Parking was limited but we did find a space (the last available one). Room 119 was sooo hot it was uncomfortable to sleep in and a concern for our 18month old. The window was open on arrival and there was a desk fan that had been left on in the room but this did nothing. Toilet seat had a urine stain at the front where cleaning hadn’t been carried out thoroughly and the dust on the fire extinguisher in the main corridor was that thick our toddler left a handprint In it when he grabbed it whilst walking past. We only had 1 thin pillow each so we ended up folding them over in half as we normally have 2 each. But the bedding was otherwise comfortable and clean. There was a crack in the ceiling above the shower and the ceiling plaster was becoming damp. At check-in the staff member said the computer was going that slow he was having to do it all on his phone (personal or work phone we don’t know!).
• Wanderer64811135877 (2/5): Worst premier inn ever ever - The room was very outdated and rusty. Noise was constant—I barely slept over three nights. I strongly advise finding another hotel. This is by far the worst Premier Inn I’ve ever stayed in
• wadger1 (10/5): Amazing service - Stayed at this premier inn for the last few months. The staff have been excellent with any requests regarding food or room allocation.. In between this time I was sent to Stepps but as they were not serving food Darci who works at Cumbernauld came to stepps and found me the nearest Premier Inn who was offering food, she also phoned ahead and placed my food order which was above and beyond. I also have to especially mention Karen who has always made sure my table reservations are always made and room allocated to preferred room.
• I4532HMcolinm (10/5): Great service - Excellent service and great staff . Easy to speak to and very friendly . Would recommend anyone to come here for a visit. Also Kate was especially helpful with my enquiry
• K8473RIclaireg (10/5): Family stopover - Stopped over on our way back from holiday. Staff were very friendly and helpful. Kids loved the restaurant and we all had a great night's sleep.
• H8769PIjamesm (8/5): Dependable premier inn. The kids love it 😍 - Rooms and hotel good as ever. Beefeater restaurant was nice. Exterior of building car park etc a bit ropey but hey ho. Overall good 👍
• Carlyn2849 (10/5): Reliability as standard. - As always can be relied on to be clean and tidy and rooms to be of same standard, when going to a place unknown, it’s not a bad thing. Loads around to eat or shops if needed.
• pamh763 (8/5): A nice place to lay your head - The Premier Inn is a great value for your money. It is a no frills hotel that is centrally located between Glasgow and Edinburgh. The staff are very friendly and the accommodations are fine. It is near some eating places, a grocery store and about a 25 minute walk to the nearest train station.
• joanneaI8329ZJ (10/5): Lovely clean hotel very friendly staff good location for all your needs would stay again reasonable priced and great xxx - Stayed for 1 night with family for the 2 rangers game ideal location everything handy on Saturday 26th July lovely hotel Karen on reception was very nice helpful and chatty would stay again xx
• Maps66544354900 (10/5): Great stay!! - Really enjoyable staff at the Premier Inn Cumbernauld. Rooms although but dated are comfortable enough. Staff very friendly and the restaurant serves a great breakfast. Definitely worth a visit
• N4462FMellenc (4/5): Below average - This is a below average premier inn. To be fair it was the hottest day of the year and they didn’t have air con, so the rooms were boiling hot. We did have fans but it’s just pushed hot air round, The quality of the rooms are below average - hole in the bathroom wall, curtain falling off its rail. The smoking area is the first thing to great you, at the bottom of the ramp for the entrance so it stinks as you go in. The evening staff member was lovely but the one as we left in the morning hardly acknowledged us. I wouldn’t go again.
• ryanoD5050IT (8/5): Local amenities and friendly staff - A great location with plenty of food spots and amenities close by for you to either Travel into Glasgow or simply stay for a stop gap on a long drive, friendly staff and clean rooms are the main points of interest with the staff members giving not only local food recommendations but advising me and my colleague on local events and things to visit whilst in the local area was a real touch of class. Relatively modern interior decor to the rooms makes you stay nice and comfortable with large and comfortable beds in each and every room. The adjoining breakfast is a great selection with fast and friendly service provided throughout our entire one week stay. Ample parking, which is free of charge for hotel guests is available If I am ever in the area again for Work or pleasure, I will be definitely staying here as it’s not only live up to expectations but surpass them
• F3034TFdonnam (10/5): Perfect location - Great hotel and friendly staff. Restaurant does the best breakfast with an all you can eat option. The manager Iain is happy to help with any issues and makes you feel welcome. I would recommend staying here to anyone travelling to Glasgow or Edinburgh.
• staceyhL6635QT (2/5): Never again! - I have never stayed in a Premier Inn before, but after seeing the adverts I thought I would break up my journey with a stay. Check in was fine, but when getting ready for bed, untucking the quilt the duvet was visible and was disgusting. It looked to be stained with faeces. I went to reception and the lady apologised and went to the room and said she would change the duvet. She did change the sheets but the duvet was replaced with an equally stained one. So it was not a restful night sleep as at this point it was so late I had to sleep without the duvet. I was due to stay there on the way back to break up my journey again, I had paid a non refundable rate, but decided to drive straight home. I couldn't face the thought of staying at this Premier Inn again.
• Dandy70 (10/5): Wonderful stay - Room was perfect. spotlessly clean and comfortable. Breakfast was freshly cooked to order and tssty, but for us it was the Staff that made our stay perfect. Reception, housekeeping and Restaurant,every person was super friendly and helpful.
• dav9876 (4/5): Poor - This was stop 1 of 2 on our way from North Wales to Fort William, arriving at around 5pm. You know something is wrong when someone who had just arrived was checking out and receiving a refund, but that may have been another issue. On entering our family room there was a smell of damp, really unpleasant and the room was very hot, bearing in mind it wasn’t that warm outside. We had a chat with reception who kindly gave us a fan and fre-breezed the bedroom, it make make it somewhat better but not great and it was too late for us to cancel and find somewhere else to go. The restaurant that is attached. If you have a child you have to leave by 9:15pm Scottish law which needs communicating somewhere on the web site. Breakfast you know what you get with a PI. But again it was chaos, not the fault of the staff at all but only 2 people servicing the whole restaurant, not good enough, Whitbread make more than enough to employ sufficient staff. Not what I expected from a PI and we’ve stayed in a shed load as a single, couple and family. Disappointed - but not the fault of the staff they’re just making the best of a poor situation

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