Premier Inn Glasgow East Kilbride Nerston

Location: 5 Lee's Burn Court,Nerston,East Kilbride,Lanarkshire, East Kilbride, GB

Star Rating: 9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• O466LWvickia (10/5): Stayed before holiday - Lovely stay at this hotel, staff always very helpful and friendly all go out there way to make sure guest are well looked after , food was also lovely will be back very soon
• purrsrus (2/5): Do not waste your money. Avoid. - I am disabled. The restaurant has a ramp but it is a very long ramp that is quite difficult to negotiate. I wanted an early meal but it did not open until 5-30pm. The hotel looks like it needs a lot of work doing to it, in fact it is awful. I will certainly not stay here again. Very disappointed.
• A9359DQcj (4/5): Not good. - Car park £10 a night. Extortionate. Evening meal menu was poor,a lot of things not available. Drinks expensive. Twenty minutes wait for breakfast which when you're heading for the airport is not very good. Worst Premier Inn we have stayed in.
• Scenic746581 (2/5): disappointed - Would we stay here again after staying here for several years NO ! We have always stayed here for our flights from EMA before and after our holidays . On our return flight we checked in at reception my husband went to the table we had just reserved . Waitress was extremely rude he placed his order with her then her reply was I will Come back to take your order he said you have just taken my order … He then stood up with his walking frame and she then said get out my space I don’t get paid enough for this 🤬 He then asked for the manager … No actual manager on duty … My Husband then notified the desk receptionist to cancel his booking for the evening meal as he would not now eat in the restaurant due to her lack of respect for two of your regular customers! 13/11/25 @ 18-30pm .. we will now be booking our overnight stays with the Leonardo Hotel from now on .
• W5040YTnicolem (10/5): Dated hotel in a great location with great staff - Dated hotel It was clean and the staff are great but the hotel is in such a good location yet old and tired. Its ashame really. Restaurant next door is the same. Great staff but dated however not as dated as the hotel. We are well beyond keys and the door from reception is open to anyone. Should this not be secured ? It seems to breach security in my opinion. Overall the staff and cleanliness and location made this a good stay
• gersbantam (8/5): … - Decent choice of food despite not having a couple available, good choice of drinks and excellent attentive service too.
• alexsR6696JE (10/5): Great experience - Had to get a last minute room and Leigh was fantastic and really helped so friendly and professional totally recommend this hotel
• 241jessw (10/5): Great stay ! - Stayed the night 9/11/25 before a morning flight, from arriving could see the staff were working hard between the reception bar and kitchen . Thanks to Amy, Vicki B and Emily very friendly and accommodating !
• 547ianh (10/5): Great Hotel - I stayed two nights here with work and it is an ideal base, great for links to the M1 and beyond and also locker rooms, food and drink choice too. Really impressed with Kia who served me - really friendly, kind, warm and welcoming. A real credit to the hotel
• edfI5365WR (10/5): Airport hotel with late check in - We arrived at about 2am on Saturday morning after a flight and were warmly welcomed. Everything was as hoped for with the hotel and the room. The breakfast was great with the cooked food being made to order. The lady serving us deserves a lot of credit for still being friendly and effective even though she was clearly busy.
• 291rmc (10/5): 1st time to stay at Premier Inn East Midlands Airport - Welcoming immediately on arrival, both Pamela and Kia are friendly and helpful. Will definitely stay again. Room comfortable and food good. 😊
• D2530NPdavided (10/5): Amazing - It was amazing. Comforting. Enjoyable. Good vibes. A staff called Pamela helped me so much to make sure I wasn’t confused or anything. She smiled and brought my mood up. Food was fantastic. Rooms were clean.
• 890helenw890 (6/5): Food and Drink Price structure 🤔 - Just at this hotel and very disappointed with the pricing structure on offers for food and drinks. Upgrade costs are not clear and transparent hidden on the back page in small print so not obvious at the point of ordering. Feel that something that looks good value is intact more expensive . Come on premier inn get your act together feel like we have been had over.
• leepP4493DQ (10/5): Good - Like all Premier Inns it does exactly what your need. The staff were all great, particularly Amy whose service was spot on and she didn’t stop working hard in the restaurant.
• Venture691102 (10/5): It was a nice cute bar and my favourite cruz campo larger was on tap, nice confy room and friendly helpful staff too. - I arrived from the airport for a one night stop over. so it was handy and just a walk away from the airport, the staff were helpful with information as I needed to go to Derby on the bus, the next day.
• brianbM5281YQ (10/5): PI EMA Stay - What an excellent experience. Amy, who took and delt with my evening meal order, was extremely pleasant and knowledgeable about all items on the menu. Nothing was too much trouble for her yo sort out or deal with. Thank you.
• 974alistairf (10/5): On par with the second best premier inn - I have stayed in a plethora of Premier Inn over my two years of working for my company. Arriving here, I was greeted by friendly staff from the outset. From bookending to having my evening meal. Having the opportunity now, I'd like to say a huge thank you to Pamela for looking after me during my evening meal, ensuring I was comfortable and my meal came out in good time. Her true dedication and commitment, if I had any say, she needs a pay rise! A manager in the future, for sure... Thank you Premier Inn for another hotel I'll be looking to book in the near future... AL
• kayr110 (10/5): Great - I found this premier inn excellent for both location and amenities around. It was clean, warm and reception staff were excellent
• lisabJ5473RM (10/5): Great stay - Good stay. We had a very good meal, it was very tasty and hot. Our server Pamela was amazing, so friendly and very efficient
• trishcook150 (10/5): Excellent team and excellent service!! - I stay in premier inns all over the country, but the team at East Midlands go out of the way every time. Everyone from the management team to the housekeeping team, chef etc make you feel like family. Staying away on business isn't easy at times, but when you are greeted with a friendly face, clean rooms and excellent service. it makes it so much easier. Thank you to Daniella and her team and Ang and the team for your smiles and always making myself and my colleagues feel so welcome.
• Getaway39056419147 (6/5): Better food nearby - Staff are excellent,very friendly and happy to help. The beds are comfy but the hotel needs updating and their is better food options nearby
• Adventure726640 (10/5): Wonderful stay , before our holiday . - What a fantastic hotel , have stayed in many premier inns but this hotel was by far the best so far. On arrival we were met by Martin and Lucas , fantastic customer service. Cheerful and polite and so attentive. Our room for the evening , was clean and very comfortable. Booked an evening meal , food was lovely and the restaurant staff were fantastic. Again attentive and efficient, couldn’t do enough for us. Will definitely be back .
• 658callump (10/5): Nice stay(s) - This review will be a complete review of two stays from the beginning and middle of July. We stayed before our outbound flight to go on holiday and after our inbound flight home. We are regular Premier Inn guests. This was our first time staying in a newer style “Next Evolution” PI and we was impressed by the newer decor, cleanliness and design. I emailed the hotel prior to our stay and requested rooms close to our friends and at the end of a corridor and this is exactly what we got on both stays. We was allocated, a huge standard room on our first stay which we gasped at when we opened the door! We was so chuffed! However, this was short lived as the air con failed and couldn’t cool the room sufficiently as the room was so big, and because you couldn’t turn the temperature down below 19°c. We did contact reception who said they would override it to make it cooler but nothing changed, and eventually they moved us across the corridor to another room. This was smaller and a more standard layout of a PI room that we expected. The air con gladly worked properly in this room. We got the exact same room after our holiday too. The new design is nice, however there seems to be a lack of any desk area or places to put things. They have replaced the desk area with a multipurpose table but it isn’t sufficient to put a load of items on. Plus if you wanted to work on a laptop, you could but there is no nearby plug to charge it, as there would be with a desk. The new showers are horrible, I miss having a bath! The new shower heads are such a downgrade from what they previously had, they provide a mist rather than a powerful rain shower. The rest of the bathroom is nice though despite this. I know this is none of the hotel managements fault and they just have to work with what they’re told/given. The food in the restaurant is nice! I had stayed in a PI for two weeks straight prior to this stay, so was familiar with the menu, as they had the same restaurant “Thyme” brand in the hotel I stayed in for work as they did in this one. The service was good too, the staff are very attentive, warm and chatty. Breakfast is cooked to order and not a buffet style offering. Pastries, toast, cereal etc are all self service, just hot food you have to order. Overall both stays were good and I would happily return!
• Roger82 (4/5): Not the usual Premier Inn standard - This was some way off the usual good experience of a Premier Inn, with the main issue being that the place is somewhat rundown and unloved. As soon as you pull into the carpark you can see there’s a problem, with litter and rubbish everywhere and even dumped pallets (I counted at least three) on the edge of the parking spaces. I imagine the place hasn’t been visited by a landscaper for years, with dead plants and mud mixing with the litter. Once inside it’s only marginally better, with the general décor and rooms seriously needing refurbishment. On the plus side the receptionist was very friendly and helpful, and the pub and restaurant next door (also owned by Whitbread and essentially part of the hotel) was decent enough and the food and service very reasonable - in particular the breakfast which was very good.
• J5701RJdonnap (4/5): Room not cleaned properly - Sheets had red wine stains. Bedside shelf had a piece of chocolate sitting on it ( we hadn't brought any chocolate into the room). Also chef phoned in sick so there was no hot breakfast and we where told at reception we would get a refund as we had prepaid for breakfast and nearly a week later still no refund.
• T5429QPraymondb (10/5): First experience hopefully not last - First time at this location and enjoyed every day . Particularly liked the automatic entrance doors great which is great of your loaded with shopping or disabled in anyway. Room was spacious and comfortable. Bed linen and bathroom towels very nice. plenty of room to stow toiletries and clothes in shelves and lockers. TV good size and received good reception. Plenty tea and coffee in room with more provided if needed at reception. Plenty of car spaces for parking FOC. As for meals - the Lee Burn next door was great offering special deals for guests. For example 2 course meal + drink of your choice + all you can eat for breakfast for £26.99. Finally all the staff from reception to room and restaurant were extremely polite and helpful. Definitely will return and recommend.
• F3135NBmichaelj (2/5): Needs update and staff who want to be there - We paid for and stayed for 3 nights here but we wouldnt stay there ever again not even for free and we've stayed in many Premier Inns without problems
• S6691BTdavidt (10/5): Reasonably priced hotel with great breakfast 10 mins walk from shopping g centre - Cheap good quality breakfast with friendly staff. 0nly drawback corridors a bit tired eg carpets. 10 mins walk to shopping centre.
• Sherpa15789817004 (8/5): Good stay - Arrived after 4pm and had to wait for bed to be made. Would have expected the room to be ready after such a long drive. Not sure why there is a desk but no chair. This has been the first time the floor has not creaked when walking on it. This has been a down point of this hotel. Both the Lee Burn restaurant and the hotel need to have a bit of attention. Dirty worn carpet in the restaurant makes it look grubby. Food for breakfast was delicious and there was plenty of options available. Staff in both the restaurant and hotel were very pleasant and helpful. I do think the staff cleaning and preparing the rooms are not given enough time to get them done.
• MrsMc15 (8/5): Lovely staff, but room too hot and breakfast disappointing - We recently stayed at Premier Inn Glasgow East Kilbride (Nerston Toll) and overall had a good experience. The staff were absolutely lovely, especially David – he was so helpful with our request for a cot, always cheerful, and took the time to have a chat with us. He really made our stay feel that bit more personal. The room was clean and comfortable, but it was extremely hot (28 degrees all night) and unfortunately the fan didn’t do much to cool it down, which made it difficult to sleep. Breakfast at the pub next door was a bit disappointing – the continental selection was very limited and while the cooked breakfast was made to order, everything was served just warm rather than hot, so it wasn’t as enjoyable as we’d hoped. That said, the location was convenient, the check-in was easy, and the staff really did go the extra mile. With a few improvements to the cooling in the rooms and breakfast options, it would have been a 5-star stay
• Tagpinasao (2/5): Perhaps the worst Premier Inn? - This is possibly the worst Premier Inn I've ever visited. Usually Premier Inn is a reliable chain of hotels but this was dreadful - dirty, scruffy - mould in the bathroom and curtains hanging off the rails, hung with too few hooks! The pub serving breakfast was understaffed and the breakfast was not up to the Premier Inn standard despite charging Premier Inn prices. Overall - dreadful.
• 831SandyM160 (10/5): Great staff, great hotel - I was travelling on my own and stayed at the Nerston Toll hotel. I was made to feel very welcome. The hotel is to a high standard. Very clean and the staff are great. They are very helpful . I will certainly be staying again. Thank you everyone at Nerston Toll for making my trip memorable.
• RobLeeDavies (6/5): Fell short of usual standards - The staff were very friendly and welcoming, which made a good first impression on arrival. The location is also convenient, being close to the motorway and easy to find. Unfortunately, the positives ended there. The room itself was extremely hot, with no air conditioning and very little ventilation, which made it uncomfortable to relax or get a proper night’s sleep. There was also no television remote provided, which was inconvenient, and the overall cleanliness of the room was disappointing – it did not feel as fresh or well-presented as you would normally expect from a Premier Inn. I’ve stayed with the chain many times and usually find the standards to be reliable, but this stay sadly fell short of expectations.
• BB061 (10/5): Lovely friendly welcome - Booked to stay 2 nights with family we normally stay at the Peel Park Premier inn but they didn't have a family room available, I'm glad in a way as this one was much better. we got a lovely welcome from the receptionist called Gavin, he was very polite and helpful. I didn't realise I should have ordered a cot so when I went to the desk to ask for one Gavin was more than helpful and had one brought to the room really quickly. Great location as only 10 minutes walk into the town centre.
• georgemI1661VW (4/5): First problem with a Premier Inn, Not Impressed by reaction. - Had an issue with the cleanliness of the bathroom the Manager didnt seem bothered by the fact the bath had the previous occupants hair in the plug hole and that the bathroom light did not work, complained at reception but had no reply yet.
• naginahc (2/5): Awful - Lazy staff didn’t clean or provide ingredients for the breakfast Asked 4 times for cleaning Poorly managed hotel in a dumpsite
• Travel43326581608 (2/5): Disappointing check in experience - I am a regular customer of Premier Inns and one of the things I like about them is their consistency - you know what you are going to get. However my experience with the check in and room allocation at East Kilbride has rather damaged my opinion. On arrival I was allocated a room which had clearly not been serviced. There was rubbish piled up on the work service and the bedside table. Also the bed had clearly been slept in. I went to complain and the receptionist offered me an alternative room. Unfortunately when I arrived at this second room it was already occupied. There was female clothing and makeup around - thankfully the occupant wasn't! This could have been at best embarrassing and at worst dangerous. On the third occasion the receptionist accompanied me to the room and it was in line with Premier Inns consistent standard but I was scarred by my initial experience and doubt that I will stay at East Kilbride again.
• Safari32620804054 (2/5): Terrible and outdated - The hotel room was not clean and had a awful smell. Found it incredibly difficult to sleep and would not return. The breakfast in the restaurant had under cooked food. Hotel needs an overall update. Molds in the bathroom and damp smell.
• paulwhytew (10/5): Stop over from Newcastle - Booked restaurant next door not good experience but opposite when checking in for the night for our flight from Glasgow airport am tomorrow staff amazing from signing in till we went to our room room room comfy going to have nice sleep ready for hols tomorrow
• Ailleyxglenx (10/5): Great hotel - We are regulars here, the price is always good for a family of 4. Great area for a good choice of food placed round about. It has a lift aswell so ideal don't need to climb stairs . Most importantly the staff are always brilliant and make a right fuss over our kids . They always leave a small gift in the room aswell for them which is a really nice touch.
• W9939JZjohnd (10/5): Nice - The breakfast was a ten !! That scrambled egg was scrumptious . Unlimited breakfast !! Staff very nice . Cleaning staff are brilliant them ladies made m stay more welcome .
• Ianchall01 (6/5): Served the purpose - Staff were brilliant. The hotel in general is tired and needs a revamp but room was fine for the one nights stay. Breakfast at the beefeater beside was poor
• kezzaduncs (6/5): East Kilbride premier inns - Another premier inn fail in East Kilbride, banging doors, general noiseiness from 6am, premiere inn need to sort it out. scruffy dirty rooms, bare minimum everything. We've tried all premier inns in EK and not the best. Air B&B for us next time.
• C831MYstuartg (10/5): Great - No complains on our recent stay. Great location as well with numerous shops and restaurant's near by as well. Would definitely stay again.
• B8584VFlauram (10/5): Great hotel no issues - Went for a business trip Great hotel great staff :) no issues good pillows - super comfy Bed was comfy Very kind staff would go again 🥰
• 43michealb (10/5): Great hotel plenty of room for coaches/ tours - Plenty of room for touring coach parties Good and consistent for motorways and central for sightseeing in Glasgow. Hotel highlightsGreat view · Quiet RoomsNice comfortable and clean rooms, plenty of space Nearby activitiesPool and Gym on site, short distance to Glasgow for sightseeing Safety12ft restriction on canopy at reception Coaches use overflow car park for pick up / drop off WalkabilityEasy walking and lifts to all floors Food and drinksBar serving food on request Would recommend this hotel for coach parking and tours.
• adamh2808 (8/5): Comfortable beds - would recommend - We arrived here during the night due to a flight delay. The car park approaching the hotel was quite bumpy but reasonably well lit. The car park was full at the front (which was to be expected arriving during the night) but there was plenty of space. The check in was very swift and the lady working the night shift was extremely helpful. After putting our car reg into the machine for parking, we walked to our room. The room was quite small but adequate for us, with tea and coffee making facilities, fresh towels, etc. The only unusual thing was that the window was left open so the room was cold. The beds were comfortable and we slept well. We didn’t stay for breakfast but a child is free with an adult breakfast for £10.99. We checked out but the staff never really acknowledged us and were just chatting in reception. This was in contrast to the previous night but we would book here again.
• paulamZ7175IV (10/5): AMAZING STAY - Thank you for a wonderful stay at premier inn nerston toll, you should all be very proud , very friendly staff in a clean comfortable hotel , great location, will definitely be staying again staying in July, will look forward to it , thanks again
• FarAway60942131867 (8/5): Good location and staff - Good Premier Inn hotel with ample parking. Wife and I were visiting for a conference. Rooms well presented, clean and tidy. Being so close to the bypass it was ideally located. Breakfast in the morning was nice and lady who served us was polite and attentive
• E5126PLgregb (10/5): Great stays - Great staff, great sevice.. 10 out of 10 been staying every week for months always on had to help with anything you need, have told friends and family about this particular premier inn if they ever want to stay here when they visit this part of Scotland
• W5040YTnicolem (10/5): Great location but old hotel - We stayed for a wedding. Clean hotel. Very old though. Staff were fine when on desk. Great location. Popeyes in the area which was nice to try. Lots of options for food outwith the restaurant next door. Had a few drinks in there and staff in there were nice and friendly.
• 258janeg (6/5): Run down - I think some aspects of this hotel must have altered since the last reviews . The approach to the hotel is in a run down area with derelict industrial type units . The hotel itself looked scruffy from the outside and the carpet in the entrance very dirty . This off putting initial approach was thankfully made up fir with a very warm welcome from the two young receptionists who were charming and helpful . The room was spotlessly clean and the one issue I had - a heater making a strange clicking noise - was quickly and efficiently resolved. The eatery next door was also off putting and is officially listed as closed - on the night we stayed it was offering evening meals to residents only and no breakfast . We decided to walk into town - there is a shopping mall with several casual dining options within a 15 minute walk - this walk involves a number of underpasses and frankly I was happy not to be doing it alone . The whole area has a rather intimidating vibe. I doubt this place has much if any repeat custom and we certainly wouldn’t stay again . It’s only saving grace behind the cleanliness of the rooms and friendly and helpful staff.
• Johnroberts02 (10/5): Fabulous - Had a great stay at this hotel, the staff were so friendly! Very welcoming. Will definitely stay again, exactly what I needed for my business stay. A good comfy sleep, my meal was lovely, and breakfast the next day set me up for the day ahead! Highly recommend 👌
• 1888CFC (10/5): Overnight stay - Have stayed here a few times now and am never disappointed. Rooms are always clean and tidy. Bed really comfy. It is what you come to expect from premier inn. Food was very good, but the restaurant is across the car park, so hope for good weather!
• missbute (10/5): GREAT HOTEL IN A CENTRAL AREA OF EAST KILBRIDE AND ON THE BUS ROUTE - I was having a night away for a change of scene and a little treat for myself!! I was delighted with the room rate that I managed to get at the time of booking so all good!! I received a very warm welcome on arrival unfortunately I do not know who the lovely young lady was on reception was as I did not see a name badge. I had phoned ahead to ask if I could be allocated a specific room and was DELIGHTED TO HEAR I had been allocated the room I had asked for. Unfortunately I discovered that the heating was not working in the room and after returning from my meal at the onsite restaurant I advised the chap on Reception of this (possibly the Duty Manager). He was so helpful and asked me just to give him a short while and he would bring up a stand alone heater for the room but if that was not suitable they would move me to another room!!! I would not have mentioned the heating situation had it not been rather BALTIC at that time!! Excellent service and I said I would be quite happy with the heater he eventually delivered to my room and it was perfect for me and soon warmed up the room. The accommodation was spot on very clean and the bathroom was spotless as well. I had no complaints about anything about my stay apart from the heater not working but that was soon rectified as I said. I have stayed at this Premier Inn many times over the years and I most certainly would not have any hesitation in returning if the room rate is right for the time I wish to stay. Keep up the good work and I look forward to seeing you again in the near future.
• ianhL4336PD (4/5): Rooms not the best - Not the best Premier inn. Rooms had an unpleasant smell and bed was uncomfortable. It's not really central and others in East Kilbride would be better. Although the check in was fast and very friendly and very knowledgeable. Car parking is fine
• Wayne2300 (6/5): Hotel stay Nerston Toll - Hotel was good, room was good, staff really friendly. I purchased a dinner bed and breakfast package as I was away with work. I ended up having to pay more than most of my other colleague's, they had paid £69 and I had to pay nearly £100. I asked why this was and was told there were no more rooms at this price which I assume meant put the price up due to demand . The evening meal wasn’t great food quality and the breakfast wasn’t great too. On reflection would have been better getting just a room and eating elsewhere. Staff in the hotel and restaurant were really friendly.
• AndyandLou09 (6/5): Not the usual standard - I stay at Premier Inns quite a lot. I find them reasonably priced and comfy beds. I was staying here as I was visiting family for Christmas. The staff on check in were lovely. It was a bed for a couple of night as I spent the rest of the time at my family’s house so just wanted cheap and cheerful. I’ve stayed here before and this is the first time I’ve found an issue with cleanliness. I didn’t raise it with the staff as I didn’t notice until I got in my bed at night. It was after midnight so I didn’t make a fuss, I just turned the duvet and moved the dirty mark to the bottom of the bed. I’ve attached a photo. I had booked 2 rooms, and the other room had lots of crumbs on the shelves.
• nicholaswB2635CR (10/5): Thoroughly recommended - A lovely hotel that had everything that was needed. Windows that open and so no air conditioning. However, there was both a fan and heater also in the room if required. I never heard anything outside of my room and so got undisturbed sleep every night.

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