Premier Inn St. Albans/Bricket Wood

Location: Smug Oak Lane,Bricketwood,Radlett,Hertfordshire, Radlett, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• Nicole (8/5): - Very friendly staff.
• 224sandye (10/5): WELL DONE MANAGEMENT AND STAFF 👏 - We have been travelling around Wales, Devon and Berkshire for the last 2 months … This PREMIER INN Caversham Bridge was by far the BEST we stayed in compared to 6 others we stayed in. CLEAN … COURTEOUS STAFF … GOOD LOCATION WELL DONE MANAGEMENT AND STAFF … 5 STARS
• GarySussex (8/5): Enjoyable Stay - Clean, comfortable room and an excellent breakfast at the Beefeater Inn next door. Special thanks to the very friendly receptionist who solved our problem with the fire alarm!
• Jenna (10/5): - Decent room for the price. The free parking was a huge bonus. The staff was extremely friendly and helpful. Safe and quiet location
• 1147sandyt (10/5): Great place to stay and breakfast the best. - Wonderful place to stay. Shanki (not sure of the spelling) on reception was so helpful and friendly. The room we were allocated was quiet and as usual the bed so comfortable. Great night sleep. Big Thankyou to Jorge, Veska (great cooked breakfast) and Judith (so attentive and helpful). Overall a great place to stay.
• Z650CHkatarzynal (10/5): City break - I have nice short city breal with my husband, lovley location nice area for a walks next to the river, staff was helpfull and was warm welcome
• adamgR2446RU (10/5): Short break - From arrival to departure Staff was nice helpful room was clean by reguest on the morning rooms was nice and clean ,front car park was full but back car park have a lot space
• katarzynagA4627MF (10/5): Nice short break - Nice hotel good short dostanie to Harry Potter Laura ,Marta,Natalia make our stay very nice and comfy clean good size room
• paulinekG9135AR (8/5): Catch up with friends - Nice clean room . Parking hood and close to hotel . Restaurant a lovely old water mill but seats and tables not very comfy to sit and have a drink and chat . Food perfectly fine .
• H279GLsallym (10/5): Very good stay - We stayed in a Premium Plus room, these are beautiful rooms, spotlessly clean and very comfortable. Staff were all lovely and very pleasant. The breakfast room was very busy but it is half term and the breakfast was lovely. We would definitely stop here again.
• 491nmw (10/5): A great place to end a long working day! - A great location: easily reached but rural and relaxing. Comfortable rooms, free parking. The multilingual desk staff are polite, helpful and extremely competent. The attached Beefeater restaurant has a diverse and delicious range of dishes, prepared to a very high standard. I have stayed here several times now, and never left unsatisfied.
• craigfU3117NY (10/5): Great stay and Amazing Value for money. - This hotel is great value for money. Very modern, clean and staff were all so friendly and welcoming. Room was clean and comfortable. If you’re in this area stay at this hotel.
• johnhA5810ZQ (10/5): A good night's sleep - Only a one stop over but such friendly helpful staff. A very warm welcome from reception on arrival and departure. Lovely comfortable room. Plenty of tea and coffee available.Would stay there again if in the area.
• meganfK6143ZB (10/5): Lovely staff! - Really comfy and clean rooms, but DJ made our trip! So informative, welcoming and helpful for all the family on the front desk! Thank you DJ!
• michaelkV9081WH (8/5): Poor breakfast experience. - The hotel had plenty of free parking and was ideally situated just a ten minute walk from the city centre. Our check in was friendly and efficient. The room was exactly as you would expect from a Premier Inn. Large well equipped, tastefully decorated, and spotlessly clean. The breakfast was unfortunately disappointing falling very far from the usual standard we have cone to expect from a Premier Inn. After being seated had to wait nearly 30 minutes for someone to take our order. Then the waitress disappeared for more than 20 minutes leaving nobody in the dinning room. Due to the absence of any staff in the dinning room my wife had to go to the service hatch to retrieve our breakfasts. The breakfast itself was actually very nice. It was just a shame the service was so poor. Overall our stay was pleasant it was just a shame the breakfast service was so poor.
• Maria (10/5): - Marta was a wonderful host, very friendly and helpful. We would definitely pick this place again.
• LancashireGem (10/5): Comfortable and welcoming stay. - A very comfortable stay as always. Bill and Theresa always make us feel very welcome. We have been staying here for many years.
• Amy (10/5): unexpectedly quaint! - this place is an unexpected surprise. did not expect much from the location map, but its really tucked in and the Beefeater pub used to be a water mill. very charming!
• GuynElaine (10/5): Another great stay - Have been coming to this hotel on and off for 20 yrs or so to visit family nearby. Rooms clean and comfortable went for the upgrade which was definitely worth it beds were great and room quiet. Bill on the front desk was very helpful with check in questions and every morning Theresa sorted our breakfast out with a smile great team work from all the staff thanks
• X6460ODguym (10/5): Another great stay - We have been staying at this hotel for the past 20odd years and have seen it expand and undergo renovations and upgrades. The quality of the rooms and general appearance is clean and fit for purpose the premier plus rooms are worth the upgrade. Breakfast was great despite a very busy weekend special shout outs to regular stalwarts Bill on reception and Theresa serving the breakfasts for their help, assistance and generally great hospitality.
• Happiness26417584458 (10/5): Great! - Service was amazing from gran and amy breakfast was cooked well by the chef donna. Prefer the yogurt in the pots as the new one has bits in and stale taste.
• B7217GIkeithw (10/5): Recommended - Very good value , spotless and a very comfortable bed , staff helpful and friendly Enjoyed the lighting in the washroom Overall a flawless experience
• notthatfussy007 (10/5): Julia is amazing - Julia is top notch. Night support was 5*. Helped us order some food and was understanding of our midnight munchies. Room is standard and facilities are as you expect.
• T1062RNalang (10/5): Pay rise for Julia - The receptionist Julia was absolutely fantastic, extremely helpful, and deserves a pay rise to at least £25 an hour for being so professional
• NialO58 (8/5): Always a pleasure to stay at a Premier Inn. - Premier Inn brand always pleases. Not looking for a luxury hotel but clean, comfortable, accessible more important. Happy to recommend.
• janemG9139TW (8/5): Not great - Slightly offhand reception even though we had booked early booked in. Bedding was much too heavy. Should have feather bedding. No bananas at breakfast
• TheVaxary (10/5): Very convenient and quiet overnight stay. - Arrived late but so was quite tricky to find in the dark. The night lighting was a bit dull but no real problems. Really good welcome and the chap said that he was available all night if there were any problems/queries. The room was excellent as expected and a good size. Quiet enough and so I got a good nights sleep. Really convenient for the M25 without being too close. Definitely would stay again. Thankyou.
• actiongirl5 (2/5): We were given the worst room in the whole hotel. - Having stayed at this hotel several times previously we opted to stay once again having to attend an event close by. Check in was very good and a friendly service as always but the room was terrible. Firstly the toilet seat in the room was from a childs toilet and made to fit an adults toilet. However unfortunately it didn't fit and when you flushed the toilet everything that went down the toilet would be fired out of the pan and that was evident as the edge of the pan was not clean from the previous person. I had to clean the toilet again with my Wetones. Having seen this I reported it immediately to reception we received an apology but we could not be moved rooms as there were no other rooms.....the hotel was fully booked. The best that could be done was our breakfasts were refunded. I guess that was the best that could be done and we are no unreasonable people we remained having travel 4 hours to get to Reading and being completely exhausted. As soon at it got to 9pm there was none stop traffic coming and going from the Toby Carvery next door. In fact our room 309 over looked the pub and it felt like during the night we were inside the pub we were that close and it was so loud. People attending the pub were not considerate and we heard loud laughing, shouting from groups leaving the pub and this continued for hours. Then once the pub had closed for the night we had the added bonus of then being kept up by people who had been out all night coming back. Banging, doors slamming you name it it was a one stop shop of activity whilst we were trying to get tot sleep for an early start. To then compound on top of this the glazing in the windows stop no noise at all and the road that was only a few metres from this room was relentless through the night and I actually thought the window was open at one point but it wasn't. Whether the window is open or closed it makes very little difference. We had none of the above issues staying in other rooms in this hotel on a Friday night. The housekeeping in the room was limited, room extremely dusty under the bed with rubbish left from previous customers, dust around the edge of the room almost like only the centre of the room was hoovered and the lots of dust found all over the bathroom almost like the same cloth was used all over the bathroom dragging debris from one area to another. We did not request for another room as there were no rooms so we were informed earlier in the evening. Also at breakfast there was no colleague on reception to log our complaint and we waited. It is rarely we have a poor stay in a Premier Inn but this one was particularly terrible for whatever the reason but this hotel needs a good shake up. It was a horrible stay as we remained sleep deprived and exhausted all day at the event for 8 hours then had a 4 hour journey home. Thank you Premier Inn will not return to this one and we would like a refund.
• jamescJ5609XW (2/5): Truly terrible - Receptionist was friendly and welcoming. Experience was worst I have ever had in a Premier inn. TV needed to be fixed, USB sockets did not work. Inadequate single heater left room freezing. Nearby beefeater was terrible. Food flavour is best described as stale oil,which fitted nicely with the drinks served in jars. I am sure this was seen as rustic thematic. If so make it clear on website. Will actively avoid on my next trip to area.
• anthonyjF787HH (8/5): Good Location - Very good location for Caversham, river and walking to Reading railway station, lots of buses, good car park. Nice views at the back towards the river.
• Charlotte_W190758 (10/5): Great experience, best premier inn I’ve stayed in - A good, efficient, clean, comfy and friendly stay. We had a twin room, stayed with my teenage son, room was plenty big enough for a weekend. Lovely hot shower. Plenty of room in car park on Friday and Saturday night (the website does warn it gets full but it wasn’t a problem for us). Very comfy beds. The staff were friendly and helpful - also on the phone the week before. Breakfast was simple but freshly cooked and plenty of toast, pastries etc.. plus free for my son which made it very good value. Allergies happily and carefully accommodated. Can’t fault it really. Don’t know what area around hotel was like because we were out in the chilterns all day but it seemed pleasant enough and the rooms are all well insulated from noise - very quiet. Best premier inn I’ve stayed in.
• V9610ZNkirstyb (10/5): Perfect - Great location for getting around with a good car park. Welcoming atmosphere, bright and open reception. Room was great, clean, comfortable and airy. Lovely bed in a new style room; fabulous. Great value, enjoyed every moment of my stay.
• jessC4998LU (4/5): Good hotel awful eating place - HOTEL WAS GOOD AS ALWAYS BUT DO NOT EAT AT THE MILL. It used to be excellent but whether it has changed Chef`/ staff this time it was embarassingly awful1 We met guests there and assured them it was good but it was NOT!
• Explore29794981499 (10/5): Food phenomenal - Premier inn staff really friendly and rooms are perfect. I’m mainly writing this review to praise the cook in the restaurant. I’m on my forth night having the mixed grill. Always cooked to perfection and great quality meat. Can’t fault it…. Found out the cooks name is Jorja. Currently sat waiting for my 5th Mixed grill
• 467louisaf (10/5): Made to feel welcome - We stayed at this premier inn for 2 nights. We were made welcome on arrival and at breakfast. At breakfast the staff put tables together so we could sit with our friends. The room and the breakfast were both good.
• nigelo495 (2/5): Lack of supplies and surroundings carpark not great q - Got there late on friday night from airport with hired car 4 adults as soon as we pulled into carpark noticed a load of empty canisters left behind by junkies (see pics) and as it was hired car didnt feel happy leaving car there and never slept that night Next morning we had early start & arrived at breakfast (prepaid) only to be told there was no Eggs Mushrooms Tomato's Butter Pudding Coffee Fresh fruit Brown bread And more As we wer in an event to attend we rushed on through an wer told tomorrow would be different so got up Sunday and no food again so we rushed off to the airport to get fed NOT FOR ME !!!
• dregray (2/5): Disastrous and very disappointing - The hotel was entrance was poorly signed and unlit, so even the local taxi drivers missed it. The approach to the car park was full of potholes. The restaurant and bar were poorly staffed and hardly any food available, so we decided to get a taxi into town to eat but the complimentary taxi phone in reception wasn't working and, apparently, hotel staff don't book taxis for guests. We waited 15 minutes to get served in the bar and then sat outside in the garden just as the maintenance man turned up to start jetting a blocked drain. The bar staff, when they eventually bother to turn up to serve you, either can't add up, or don't know the prices of the drinks they're serving. We used to live locally, so we know this place very well. Oh boy, has it gone downhill. Never, ever again!
• Donald (10/5): Goid Stay - Good stay. All amenities as expected. Comfy bed and pillows. Very spacious room.
• s2rmsd (2/5): Bad experience - Had no heating for 5 days and bedroom was never cleaned and the food was terrible only some items and staff was rude I got swear at by the staff members also had no water they also refused to move me they said they had no rooms but they did have room they keep me in that room for 5 day now I have a cold
• 342jamesw (6/5): It will do - The room wasn't bad, comfortable with the amenities you would expect from a Premier Inn. It was let down by the extremely slow WiFi and complete lack of mobile phone reception. It is also rather remote with the need for a car to get anywhere. The receptionists were very pleasant, especially Natalia who could not have been nicer and more helpful. If you are staying here, I severely recommend avoiding the beefeater as it is absolutely terrible, and although it is not run by the hotel it is still linked through the menus and the paid breakfast (which we had to have refunded because it was just awful). Overall an okay stay but nothing special in the slightest.
• 301kathb (8/5): Good, quiet location - Quiet and convenient location. Friendly receptionist on arrival. Good, cooked to order, breakfast. Extra tea, coffee sugar available at reception
• 463shauno (6/5): Not the best - Overall cleanliness wasn’t the best, the carpet was very dusty which you could see. Shower based wasn’t clean and hairs from previous visits could be seen on the tray. Breakfast not the best either. Staff very friendly
• AndyP1998 (10/5): Very welcoming - Premier Inns are our hotel brand of choice in the uk and this is undoubtedly one of the best ones. Book in advance to get the best rate and months before we arrived the hotel was sold out. About a 15 minute walk to the train station then a high speed link to London Paddington. Reception staff very welcoming and helpful on our arrival. We hadn’t booked a premier plus room but their computer said we had so we were naturally impressed with our ground floor room. The cooked to order breakfast is outstanding and makes this hotel stand out over other Premier Inns mainly who do buffet breakfasts. Special thanks to the midweek breakfast server. She was friendly efficient and nothing was too much for her to do
• Camper66956166113 (8/5): Lovely place to visit - We have stayed in this hotel before as it's close to a place we visit when we come down from our home in the North. it's pleasant, clean, quiet (despite being next to the M25) and the staff are always friendly. The moor Mill pub next door is nice and has a good atmosphere with a big beer garden. Nice comfortable stay overall.
• thomas095 (2/5): Disgusting and poor service - avoid! - This is the first time in ten years of staying in Premier Inns for both business and leisure that I’ve had to leave a bad review. Upon arriving, there was nobody in reception whatsoever. Interestingly, the review below mine says the same! It felt like an abandoned hotel. We waited for about 20 minutes - we pressed the buzzer numerous times, we knocked on the office door and even telephoned the hotel, but nothing. If I had already checked in and needed help or had a query I would’ve been fuming at the total lack of any staff presence. Eventually we gave up and after a two hour drive we were fed up of waiting so walked into town to kill some time. Upon returning we were pleased to finally see that someone had materialised on reception. Jorge checked us in, and although he was polite and helpful, he offered no explanation for what happened earlier and simply apologised. We got into our room to find that it was disgusting. It clearly had not been hoovered, the furniture was stained and the bathroom was dirty and covered in hairs. Returning to reception Jorge told me that they were fully booked but that he would try to move us into a room that someone hadn’t checked into yet. We wouldn’t have stayed otherwise, but he did find us another room across from the corridor. Although slightly better, this still left a lot to be desired. It overlooked a bizarre, old terrace that was in such a state of disrepair and covered in rubbish. The toilet was also covered in limescale so looked filthy, and the bathroom floor had to be wiped to clear the hairs and cobwebs. Despite being advertised as a ‘new generation’ hotel, we were incredibly let down. We have stayed in much older, but cleaner, Premier Inns and I would much prefer this. We had grown tired of trying to fix the situation and just settled in for the night. The corridor stunk of cannabis and also had not been cleaned. Given the state of the hotel you really doubt how well it’s been looked after, so when I woke in the night feeling itchy my first and terrifying thought was could it be bedbugs. Obviously we didn’t feel like we could have breakfast here, and instead checked out asap. There was again nobody on reception to discuss this with. Upon returning home I contacted customer services through their contact form, and completed the feedback form. A few days later I received a strange email that addressed none of my points at all, so I contacted them again. I have heard absolutely nothing, hence this review. I would have given 2 stars for the ample parking and the proximity to the centre of Reading, but given the total lack of customer service it can only be 1 star, if not less. It is worth noting that this wasn’t even a cheap stay and cost just shy of £150 for one night! Find another hotel and stay elsewhere! I will not be returning, and I will have to consider other hotel chains in future now unfortunately.
• 47carmely (10/5): Off chance stop - Had a last min stop over. Must say spotlessly clean. Very welcoming. Would stay again. Had great nights sleep. Good value
• 74wendya (10/5): Great stay - What a lovely place to stay...stopped over night as seeing family...staff and accommodation absolutely fantastic.. will stay again
• connorwL7392OQ (10/5): A Hidden Gem! - What a little hidden gem this place turned out to be. We had a 3 and a half hour drive from Runcorn. When we arrived, we saw the little stream that runs around the hotel and thought it was lovely. We were greeted by a lovely lady on the front desk who explained everytbing to us from where the room was and what times the breakfast was. The room itself was exactly what we have come to expect from a Premier Inn. Very clean, comfy and welcoming. We were skeptical to try the Beefeater on site as there were a lot of mixed reviews. I am glad we did. It was lovely! Set in an old mill, it has a very rustic feel to it. They have a lot of the original milling equipment on display. That was interesting to see! The wait staff were all so, so friendly and couldn't do enough to help us. Took our food orders promptly and we were served delicious, piping hot food. The desserts were amazing as well. All in all, a perfect little stay on our way to Harry Potter World. A lovely stay in a lovely location! I wouldn't hesitate to use again!
• StripeyShrimp (10/5): Stunning scenery, good food and a lovely quiet location. - I did a lot of research before booking this hotel and read a lot of reviews, a lot of which put down the hotel because of the Beefeater pub nextdoor. We however, found the hotel fabulous. Exactly what you’d expect from a Premier inn, lovely and welcoming front of house staff, large comfortable high up bed, large room, tv, charging ports and a lovely en suite bathroom. The charging ports threw me off slightly as they were actual USB’s next to the bed which did cause a slight issue due to having a USB-C to USB-C charger but we were able to get around this by using the plug socket at the end of the bed with an extension lead. The shower was exceptionally clean albeit not very powerful which was a little disappointing but didn’t ruin our stay. We were skeptic about the Beefeater next door due to the reviews but decided to give it a try anyway for our evening meal. The staff were lovely, food was delicious and hot and it wasn’t too expensive given the location. The pub is part of an old mill which has the history of it posted downstairs when you enter the bar it also has old milling equipment on the second floor. Upstairs is where you’re seated for food, so unfortunately not very accessible due to the age of the mill (being built in 1086 there’s no lift access but downstairs is completely accessible although not sure about the toilets as I didn’t use them there). The scenery around the mill is beautiful and considering you’re not far from the motorway you can barely hear it, there’s a lovely walk around the river that the mill uses and a huge beer garden out the back of the pub also. In short it was a lovely stay and we will definitely be coming again.
• S7986YZandym (10/5): Outstanding relaxed stay - Absolutely fantastic stay very warm welcome from the moment we walked in staff have been amazing the hotel is spotless and the rooms to the beds are so comfy had a really great sleep .and the unlimited breakfast was a bonus was lovely and a lot of choice .and good to see premier inn haven't sold out the customers to the government ..well done .and thank you all again for a relaxing amazing couple of day away .will definitely return ..
• linziroe (10/5): Warm, friendly and clean space to stay! - During a road trip we stayed on two separate occasions over the course of 9 days in two different rooms, one on the ground floor for 3 nights and one on the first floor for one night. Both rooms were to the same standard, clean and spacious. Bathroom clean, only shower no bath but non slip bath mat can be requested if needed for kids/unstable adults. Breakfast was delicious. Hot food was made to order rather than buffet style. Sausages were delicious! Plenty availability of continental breakfast, cereals and fruit. All the staff we came across were friendly from the night porters to reception, chef and restaurant staff and even the maintenance man. Our breakfast was delivered promptly to our table and was a generous portion size. Would definitely stay here again.
• 138daleyh (6/5): Over priced accommodation - Hotel was clean and accessible, breakfast was average like any other premier inn , check in and out was efficient, but the room was basic with no extras or condiments considering the price it was not value for money and was only a double bed . Location was ok.
• Paticia (10/5): - Quieter than expected. Very comfortable bed. Great breakfast and good dinner selection.
• gillians665 (10/5): GREAT STAY, COMFORTABLE HOTEL, GREAT BREAKFAST - My Husband and I visited for a short break to see friends, who live close at Lostock Hall. Very polite gentleman on reception, who welcomed us and checked us in. Lovely comfy room, everything you need. It had no air conditioning and it was the hottest weekend in July, but, with the window open and the fan going, it still felt comfortable. Very very comfortable beds, in fact I had the best night sleep in a long time. Great shower, which you could use with the hand held part, or the water fall shower. Easy to use (unlike some), and getting the temperature right was a doddle. Mood lighting in the bathroom, if you have to use it at night. There was a strange smell in the room, but we think it was something the cleaners had used. Tea making facilities, kettle, no iron, but we had taken our own, but did not need it. Breakfast was great. The ladies who serve were so friendly, and everything was hot and freshly cooked (you could see the chef cooking and serving up). We will definitely return as we will plan to see our friends again. Definitely recommend.
• neile810 (2/5): Nice hotel but let down by very poor management - Arrived at the hotel and had to go and find someone to check as they didn’t answer the bell When they finally got there was told the bar had no beer some excuse about supplier issues no where does this mention on on the website When we tried to book another premier we where told we would have to pay for both this is absolute disgrace the management didn’t care After travelling and staying in lots of other places this is the worst I’ve ever stayed the restaurant was likely was open but had to pay for a bottle of wine as they hadn’t much else to offer How ever the food was good and waitress very nice this is the only saving grace
• sarahkJ5663XR (10/5): Welcome break - The best Premier Inn I have stayed in so far. Welcoming, clean, quiet and a good breakfast. The room was almost state of the art with absolutely everything you would need except for aircon but there was a good fan. Very, very nice indeed. Would stay again anytime. A welcome break on a long, hot journey.
• F5703ANandyw (10/5): Business Stay - I stay in Premier Inns all round the country with work, and this is the best one. Room was very clean, bed was comfortable, and Alan on reception was particularly helpful with a parking issue.
• CEW1974 (10/5): Great Premier Inn - Probably one of the best PI I have stayed in. Such friendly staff and efficient service. Clean rooms, comfy bed. Breakfast delicious and service excellent
• Iswales (10/5): Great nights sleep - First time staying at a premier inn but won’t be my last. Stayed with my 2 teenage daughters after a gig in Manchester. Clean and tidy room, friendly helpful staff and at a good price
• MapleHerts (10/5): Great location, friendly efficient staff. - Little gem of a hotel. Recently refurbished. All the facilities you need - close to M6 but not at all noisey. Excellent pub next door (Walton Fox) for food and drink, where staff are very friendly. Hotel is Surrounded by a few shops for emergencies including Sainsbury. Staff go above and beyond to be helpful and make you feel welcome. I have stayed here several times and they always give great service. Breakfast is excellent, served in the hotel. High standard produce, great selection, well cooked. Or Continental option. Very reasonable room rates. I highly recommend this hotel.
• irenefT9354HL (2/5): Bas experience - The bed was awful. I was awake thre whole night. The staff are lovely. We had room 107, avoid as shower unusable as curtain too short and sprats everywhere making it a h & S issue. They to update this room as it is so tired looking. We had room 108 on other occasions and it is a premier Plus, you feel like you are in a different hotel.
• DayTrip49017492877 (10/5): Cosy, clean & familiar & best night sleep - Cosy, clean & familiar When I visit family I always stay here. It's always clean, well presented, spotless & you know what your getting. The beds are siper comfy & bathrooms/shower good & clean. I have tried higher star rating in area & never again.
• O8091AIscottd (10/5): brilliant staff at Preston south Craven drive - I stayed over the 29/30 May and also booked 01-02 June . I mistakenly booked booth on the same night, two guys in reception Aln and Bill were superb. friendly and professional in sorting out the mistake which was mine and rebooked for 01/02 June . These two fantastic guys save same £82 , and when i come to Preston again i will always book this hotel. The lady at breakfast who seems to be on her own was brilliant and looked after me as i had a dietary requirement . Any mangers looking at this please value and always reward where you can . your staff, they make your hotel , and people went above and beyond as they so often do in these circumstances.
• loupykeen (10/5): Nice and clean - Lovely hotel , reception staff very friendly and helpful. Room was exceptionally clean , nice and quiet. Had the best nights sleep the mattress was so comfortable . We didn’t have breakfast as the breakfast area looked not very inviting! . But there is Toby cavery next door which done a lovely breakfast. Would definitely recommend this hotel .
• dawlishtraveller (10/5): Equivalent standard to top five star hotels - What stands out the most about this hotel is their exceptional staff. They were ALL incredibly helpful, friendly and supportive. I couldn't fault any of them. A credit to Premier inn. The room itself was also very high standard. The shower was amazing. I had a continental breakfast, the choice was so good. Will definitely return here.
• littlelune (8/5): Clean, convenient, friendly - It was ideal for visiting family nearby. Hotel was cleaner than many (the room even smelt of cleaning product) and the staff were unusually fantastic. Room and lift were a little tight to get a wheelchair into and needed a second person to help with reversing. There was no aircon in the room, unfortunately, and the heating unit refused to stay at a temperature lower than 22º, which made it uncomfortably toasty. It was lovely to have a table and chairs to eat at - go around to the Mauritian place on Caversham Road if you want awesome food (they also do breakfast) and we got to see a red kite from the window. There's a shower rather than a bath in the ensuite, which may be easier to use but the bed is impossibly high but very comfortable. There are plug points next to the bed, handy for chargers. The headboard is fabric and already starting to smell dusty, bear this in mind if you have asthma or allergies. Unusually a menu of breakfast items was provided in the room but the vegetarian/vegan breakfast items are all soya-based.

Photos