Premier Inn Manchester Bury
Location: 5 Knowsley Place,Duke Street,Bury,Lancashire, Bury, GB
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Striking a pose at the heart of Bury town, Premier Inn Manchester Bury sets the trend for style and convenience.
Location and Accessibility
With the Metrolink just outside, you can indulge in the vibrant atmosphere of Manchester city centre in only 30 minutes, making it a perfect base for exploration.
Local Attractions
Taste local flavours at Bury's famous open-air market or enjoy thrilling performances at Heaton Park and Manchester Arena. Sports fans will appreciate our proximity to iconic venues like the Etihad Stadium and Old Trafford.
Relaxation and Dining
When you're ready to unwind, retreat to our fine fusion restaurant and late bar, followed by restful nights in our extra-comfy beds ensuring you wake refreshed.
Don’t miss out on an exceptional stay; book your getaway at Premier Inn Manchester Bury today!
Important Information
There is no on-site parking available at this hotel. Chargeable off-site parking is available at Knowsley Street Q Park (BL9 0SW). Guests can benefit from a 25% discount when pre booking online (discount code PREMBR25. ). Height restriction 2.1m. Please note that this is a ticketless car park and you’ll be required to use your card upon entering and exiting.
Alternatively there is also street parking pay & display on Knowsley Street ( walking distance from the hotel ) limited to a 2 1/2 hour stay through the day, free between 6pm and 8 am, and £1.00 all day on Sunday and Bank Holidays or car park can be alternatively booked via Your Parking Space Website.
From M66 (J2) follow A58 toward Bolton/Bury, continue along the A58 Angouleme Way for 1/2 mile. At junction with Knowsley Street turn left onto Knowsley Street. Access to hotel for drop off is first left turn, access to car park is second left.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- 430keithe (4/5): Not very good - First off all staff couldn't be anymore helpful and pleasant... but on our first night there was no heating in my room . Then there was limited food on offer and to top it off there was verry limited beer on offer as delivery hadn't turned up / not ordered . We baught the few remaining bottles off soul err not the best beer in the world but hay . Then second night no heating in the bar / restaurant or in my room . Customer trying to explain to the area manager about all off our issues we all had found her very argumentative. Not very apologetic. She packed her stuff and left staff to deal with in . Verry unprofessional in my opinion. Has the potential to be a great place to stay and eat but definitely needs some issues sorting out
- S9891TBkarlg (2/5): Very poor place to stay - The whole stay here was not good the bar had no beer at all it was also freezing in here the heating wasn’t working there was also lots of food items unavailable the heating in the rooms also didn’t work the staff who were working were all great but not much they can do about all the issues this could be a nice place but we found too many things let this place down we stay in premier inns regular but will be avoiding this place in future
- mariej0anl (10/5): 💯 for burnley premier inn , very clean and lovely staff will stay again. - What a lovely stay we had at the premier inn burnley, can't fault it at all , very clean and the room was lovely and warm , hot water all the time , the staff are all lovely and very helpful.
- 119phillipc (10/5): Superb stay - Just a great hotel .
Next to train to Manchester
Clean and tidy all round
Staff Great
We stay here often. Just perfect for the market
- LaRomanaLaromana (10/5): Excellent stay - first class - Excellent stay at this very convenient, for Caernarfon , Premier Inn.
Very welcoming staff , especially Jen the manageress who goes above and beyond to be helpful, friendly and makes you feel a valued guest. A lovely touch was when we returned after a day out to find a lovely card and biscuits to enjoy from Jen . Never had this at any other hotel before ! The staff really do understand good customer service and I hope their management appreciate them !
Hotel lovely and warm, clean and quiet.
A very short walk to the town & castle.
The Table Table Harbour pub/restaurant , harbour & cinema are all outside the hotel. The Premer Inn has their own 4 blue badge car parking spaces ( you will be given a code for access) , these are at the side of the hotel , plus there are an additional 7 blue badge spaces for anyone to use at the front of the hotel. In addition, there are 2 very large chargeable car parks at the side and the rear of the hotel which had plenty of spaces . I think those are £7.70 for 24 hr parking but blue badge holders are free.
The Table Table Harbour pub which is just outside the hotel serves a delicious breakfast and all meals we ate there were delicious . The lady on duty every day Nicola , was also very welcoming, helpful & friendly which made it a real pleasure eating there. The food was always hot, plentiful and nothing was too much trouble .
The hotel , pub & whole town /harbour area are very disabled , to get around if you have a mobility scooter like myself.
Looking forward to our next visit as it’s definitely one we’ll return to . Well recommended !
- corrinalparry (10/5): Reception staff were amazing and so friendly the room was massive and spotless the only downside was the taxi advice - We arrived and checked in no problem. The reception staff were so friendly and helpful, the room was massive and spotless the beds as always are amazing we had breakfast the following morning it was lovely everything was fresh and refilled quickly
The only downer was we asked for a taxi recommendation and we were told “Aleds” taxi and given a card, we were attending a 50th party at Caernarfon FC so we booked the taxi for 11.50pm it turned up at 12.05 it wasn’t Aled it was “huws” and they wanted to charge us £30!!!!! For a mile down the road we offered £20 as they knew we couldn’t walk we had children with us and we couldn’t have got another taxi so basically we were ripped off so avoid aleds taxi and huws taxi cos they will rip you off
- stephenmL2591MF (8/5): Staff member Jenny goes the extra mile with service - Staff were pleasant and helpful, bar staff and breakfast staff were helpful and cheerful. The hotel and rooms were clean and comfortable. What stood out was when we arrived we had a parking issue because we were in a new and valuable vehicle but this problem was solved by Jenny. She was helpful and efficient and everything a professional in the hospitality industry should aspire to, so, thank you premier inn and, especially, thank you Jenny.
- slynch1967 (8/5): Working away - Will had to find a room for the night and we had a works van and jenny the manger was.very helpful we have to come back in new year so will be booking again
- krm1967 (4/5): Poor - Stayed for one night,no heating in room so had to have a portable radiator put in middle of room.Ttry to avoid eating here,dinner came out as burnt offerings and fried breakfast which are usally good in most Premoir Inns all items at counter were cold only 1 person in kitchen cooking soitems coming out5-6 minutes apart.
- 507annemariet (10/5): Home from home 🏡 - I stayed due to building work at home in my own town. I require oxygen and needed to stay away whist my wetroom was being fitted out in my flat. So I really appreciated the wet room facilities at the hotel.
So it was really good to have helpful staff. That made me feel at home 🏡.
- joanwW2235DD (10/5): Lovely visit - Me and my husband stayed for a few days just to meet up with some friends we haven't seen in years in bury and everyone was just lovely. A lovely girl took our bag upstairs for us because the lift was broken which was nice and then we saw her again when we came for food, both her and the manager were very happy chatty girls and it's rare to see it these days and they even remembered us on check out as well. Thank you for such a nice stay, we'll be back soon
- R9780VHsimonb (10/5): Genuine place - Currently staying here now and I just want to say its such a nice thing to see people enjoying their work. Just come downstairs to 3 young ladies laughing and trying to put up Christmas decorations and they seemed to really enjoy being there, even let my help on the tree. Well done girls and keep up the good work
- karencY4910IG (10/5): Good stay over in a lovely town. - The hotel was in a great location for walking to the town and is by the harbour. Clean and tidy we had a large room and were greeted with a note from Sasha and Dolina which was a lovely touch. It's in the detail!
We had the food deal on the first night which made sense as the breakfast was effectively free.
One thing to point out......We arrived on a Sunday afternoon in November and nothing in town was open so we took advantage of the meal deal. If Top Table hadn't been there we might have gone without!
- G4436EZdavidh (2/5): Unpleasant. - Shockingly bad. No staff on reception. Very slow service at the bar. Could not seat a table of 5 in a largely empty restaurant at 8.10pm due to staff shortages. Staff were clearly up against it an expressed that by being frankly rude and unhelpful. Room was okay but had a child's bed in it that wasn't mentioned on my booking and took up unnecessary space. Access to the hotel is via a dark backstreet. Overall the very worst Premier Inn experience I've had.
- Sunandan (10/5): - Clean and spacious room
- willwY62JW (10/5): Staff that make the hotel and they were just lovely. - Extremely pleasant staff made staying at this clean and comfortable hotel, ideal for touring North Wales, a pleasure.
- sarahtH481KT (8/5): Another fantastic stay - This is our fifth or sixth stay at this premiere inn. Love the location, right on the harbour and minutes walk away from Caenarfon. The staff are always friendly and the rooms clean and comfortable. The only issue we had this time was the lift was not working, so had to lug our bags up and down the steps. Just glad we were on the first floor... Having said that we will definately return.
- 387vincem (10/5): Beyond Hospitality - I had a wonderful stay here whilst with friends on a walking trip. The experience was made memorable by all of the staff who were welcoming and friendly. A special mention must go to Jen on reception whose hospitality skills are some of the best I've seen for many years. Nothing too much trouble and a smile and positive demeanour just made my stay all the more pleasurable. A packet of biscuits in my room with a thank you note for just being polite and jolly to her and her team. Thank you again Jen and look forward to returning again sometime soon. Well done!!!
- salsero244 (8/5): Good clean hotel; very good staff - Good clean hotel. Room was comfortable and staff were very good and helpful. Less good stuff - shower was a bit weak. The lift was broken - for us inconvenient but could cause accessibility issues. They didn't know when it was going to be prepared. Worst thing was parking - we had to use a pay car park across the road. It was near enough but why can't Premier Inn make some arrangement with the car park management to offer discounted rates or even free parking? It's not a luxury these days.
- A1508VUkatiec (8/5): Choose a room away from the tramline - We had a room facing the tram which was quite loud but other than that the hotel and staff are brilliant. The breakfast was plentiful. The bar was basic but had what enough to choose from. The check in was easy and checkout too and the late check out is brilliant! Only a 10 minute walk into bury town centre.
- InformalAlchemy (10/5): Excellent Premier Inn in North Wales. - We stayed for three nights over half term at this excellent Premier Inn. The staff were very welcoming and friendly. They were very happy to accomodate our request for a couple of rooms close to each other. The location of the hotel was excellent, and while there was no parking at the hotel, the public parking was just across the road. We would definitely stay here again in the future.
- Z9642HXmathewc (10/5): Burnley stay for footie - Premier Inn very good! - Stayed at the premier Inn for the Burnley v Arsenal game - staff were friendly, beds were warm and comfortable and the breakfast was great. 😊👍
- 638glennl (10/5): Great location . Careful with the parking. - Great location. Comfortable bed. Staff extremely helpful. Breakfast fantastic. Parking close by but
£7.70 for 24 hours a bit steep. Be aware pay using the app as I put cash in and it didn't give me a ticket.
- AJSDeeping (10/5): Best reception team of any Premier Inn - The reception team were excellent, and so friendly.
Room was larger than usual.
Unfortunately I was ill. The reception people couldn't have been any kinder, or attentive. Would highly recommend
- Sdr2003 (2/5): Terrible night's sleep - Neighbouring room was loud and we were woken up at 7am with loud chatter, shouting, banging doors, talking in the corridors. Singing commenced at 8am and continued for about an hour. The room had also been partying the evening before. This is the first time I have heard noise from neighbouring rooms suggesting sound proofing is poor. The lifts were out of order for the duration of our stay. Shower lacked water pressure and toilet dripped constantly throughout the night. Not good value at all.
- chippy73 (8/5): Comfy bed, good food at a good price! - I usually have a good stay with Premier Inn and this was the case again.
I got the family room which was good and spacious, the bathroom is a bit dated with all the sealant around the floor cracked and coming away. That aside, the bed was comfortable with good pillows.
Breakfast was good with the usual fayre on offer, English breakfast had good sausage and bacon with fresh mushrooms. Cereals and fruit etc.
Evening meals were also good, but after a week I'd gone through the options that appealed, so long stays might need to venture out!
Evening meals generally need a table reservation, which we weren't aware of, as it can get busy quickly.
There's also a small bar which does the trick after a long day, disappointing there was no live football available though.
Staff were friendly and helpful with typical northern spirit 😃
- netty300 (10/5): Clean, comfortable and convenient - Easy access from Q park next door, reduced rate for premier inn customers pre booked with code £12 for 24 hours.
Friendly welcome. Room clean and comfortable. Very quiet. Handy for a trip to Bury, 5 mins walk to the market or to get a tram into Manchester.
- 246rics (10/5): Great hotel with amazing staff! - I stay here quite regularly for work, the staff in the hotel and at the bar for breakfast are all very welcoming and friendly. On one occasion I unfortunately had to work away from home on my birthday while staying at this hotel. My partner rang ahead to inform them, the team very graciously left me a gift in my room. I can't sing their praises enough!
- markhY1796UO (10/5): Great hotel - Great experience. The hotel was clean and comfortable and the staff were amazing.
The only downside was the Table Table restaurant, who were not very good at all. The food was sub-par and the staff were quite dismissive. A real shame considering the high quality of service provided by the premier inn.
- soniavbuk (6/5): Nice location but very hot stuffy bedroom - The good bits were the location by the Caernarfon harbour. You can walk to the Menai Straights waterfront in 2 mins. There are a few restaurants close by, and the historical town centre and castle are 10 mins walk away. Lots of parking on the other side of the road, which you pay for, so OK when it's dry but not so good when its raining. You can pull up outside the hotel to unload your car before checking in. The bed was comfy and the cleaner left a packet of jammy dodger biscuits in the room, which was very sweet.
The not so good was the room was boiling hot, the window opened a couple of inches due to the safety locks that have been put on the windows. It was not enough of a gap to get cool air into the room. The Bathroom was incredibly humid with bad ventilation, so it steamed up every time we used it and added to the temperature. The room needs to be able to open the window to help control the temperature and to bring fresh air into the room as it was very stuffy when we first checked in. It was noticeably cooler in the corridor for some reason. Two menopausal women sharing a twin room for 2 nights didn't sleep well as a result of the room being way too hot.
- Zoeyhp (2/5): Discriminatory experience - We stayed at Premier tnn Caernarfon on 15 October and visited reception at around 19:00 to ask a few questions before checking in. One of my questions was for restaurant recommendations for dinner. The receptionist on duty recommended only a Chinese restaurant, which I found surprising and inappropriate. I could not help but feel that this suggestion may have been made based on my appearance.
Later, my husband visited reception and asked the same question. He was given a wide range of recommendations covering several restaurants in the area.
We reported this the following morning, explaining that we felt it was a discriminatory experience. Unfortunately, the response was limited to a brief apology, and no further action appeared to be taken. Despite two managers being present at the time, neither showed any concern or willingness to listen.
Also, even though we had placed a DND sign on our door, the housekeeping staff attempted to enter the room in the morning, which woke us up and further added to our disappointment.
- stephenbR7126DD (10/5): Fantastic stay - Excellent service from Jenny and the team. The room was spotlessly clean and comfortable. It was also a lovely touch to receive a memorable welcome gift in my room on arrival. I look forward to my next stay!
- O569TXjasonw (2/5): Not recommended. - Tired and grubby hotel. Unkempt exterior grounds and parking. Staff lack basic hospitality and social skills. Chaotic breakfast service.
- Flyer820968 (10/5): Lovely place - The staff here are all lovely, and were really kind when the car broke down and we were waiting for the RAC outside the hotel, with Danny offering us a cuppa - thank you so much. Nicola was fabulous at breakfast, as always.
- BPB07 (8/5): No reservations... - Excellent hotel in the perfect location. Great value for money; warm, welcoming and professional colleagues; spacious, clean and tidy room; and the quietest hotel I have ever stayed in!
- annmarieo730 (10/5): Lovely stay in Bury - We'd a lovely 4 night stay in Bury in October 2025; staff very helpful and friendly, rooms clean and comfy, restaurant food delicious. The hotel exceeded my expectations. Happy to recommend!
- Fearless44198093715 (4/5): Slow service - Was very glad to see the new restaurant as we have stayed here many a time with no issues.
What a poor performance from the incredibly slow service even though very quiet in there. Over an hour wait is not acceptable .. waitress excuse was that we had starters .. we waited over an hour for the starters ( 4 prawns) but ended up cancelling the rest as they’d not even started it. And the 30% off meal deal offer is a complete scam. They make the money up by charging for lots of add ons.
- Coffeee_cup (6/5): Standard premier, but missing a trick - Arrival was simple enough. Self check in on a machine. The room was presented in a standard premier style. Clean. Simple. Everything needed. Where the disappointment came was amenities/female care….
What really disappointed me was that unfortunately my monthly cycle appeared early and I wasn’t prepared. It was gone midnight and I went to the front desk as no shops would be open. I found out that whilst the men’s toilets essentially have a ‘sex shop’ available… the women’s have nothing. No sanitary options to purchase. Luckily one of the ladies had a sanitary towel of her own and gave that to me which I was hugely thankful for. But considering the company is headed up by many a female… it would be nice to see that as we already have enough to contend with in life, some simple sanitary help for us would be nice in in times of need.
- Eskimoiow (4/5): Not Happy - My wife and I booked 6 nights and included the Meal Deal. Although the room was satifactory, and the staff were friendly, the place seemed understaffed. They were all being asked to do to much and therefore the service suffered. At meal times the person on reception was behind the bar serving drinks and taking dinner orders, whilst also serving at table and dashing back across to reception if there was someone to book in. we were often stood at the entrance of the resteraunt at the sign saying wait here, because the few staff were busy doing other things. There only ever seemed to be one person in the kitchen trying to cope with all the cooking so that slowed down the service. At breakfast on the hot food counter there were often empty trays, so you had to either wait for the cook to refill it or go without that item.
On one evening we went for or evening meal only to be told the chef had not turned up and they were not serving food. So we had to search the local area for places to get a meal and try to book a table at the last minute. We left there on the 17th Sept, with a promise that we would be re-embursted for the meal, but now 28th Sept. we have had no money back.
So next time we are in that area we will be looking for somewhere else to stay.
- W8211QXoliverg (2/5): Second Rate Citizens - On one side of the hotel rooms are really noisy due to train track (need triple glacing). General service appalling the hotel had taken a large booking 50+ and all the rest of the guests were treated like second class citizens even though paid our way. Couldn`t eat breakfast at prime times, no access to restaurant etc no prior knowledge. On day two told 7am breakfast (Sunday) or no breakfast even though had paid in advance. Apalling policies and info. Hotel also needs a deep clean from top to bottom.
- Voyager778433 (2/5): Horrible!!!! - Had a horrible 2 days here.. originally booked in for 2 weeks.
The bed was nice the only thing.. the carpet was suspect all felt dirty
I asked for a shower cubicle as can’t make it over a bath but to be told no we don’t do those.. the bathroom btw looked like it was in need of a good deep clean and revamp!!!
On giving the keys back I was told oh we don’t do those rooms with just showers too late tho I had moved into a much superior hotel!!
Never ever will I used this hotel again!!!!!
- chrisbuxton72 (2/5): What a crap hole - The place is filthy. The rooms are grubby and if there are more than 3 tables in the restaurant with people then they are too busy to take any more. Trains are really noisy next to the rooms and the staff are useless
- TrevorS53 (2/5): Smelly stay. - I stay in Premier Inns frequently. They are a budget stay but usually it does what it says on the tin. This hotel however was unfriendly and filthy. The room stunk of stale urine and the bathroom even worse. The whole place could do with a dee, deep clean. The breakfast was ok. Kind of put me off Premier Inns but I'll probably stay in ones I've visited before and are good.
- Rachaelrach1990 (8/5): Nice and easy hotel stay - Good value hotel. Close to where we needed to be. Easy check in, we couldn't check in till midnight so there was someone there all night to help.
Beds are super comfy!
Only downside was the breakfast in the morning, they weren't doing a fry up / hot food for some reason and the continental didn't look filling enough so we had to go somewhere else.
- 339antonyg (2/5): Will not be returning - Rooms on the top floor suffer from the vibration and noise of the AC units or whatever other infrastructure is on the roof. First room was unbelievably bad - would have been impossible to sleep. Switched to the only other room available - sadly also on the top floor, but just manageable with ear plugs. Throughout the interior is tired and in desperate need of at least a deep clean and paint.
- JulieBoldon (6/5): Chaotic Stay - Despite requesting a twin room and confirming this by telephone and Email upon check in we were advised there was none available. The receptionist confirmed the booking clearly stated “twin room required” but they were very busy and this had been overlooked. Following a wait at reception the receptionist eventually located an available room with double and a sofa bed and if we waited 10 minutes whilst she left reception unattended to go and make the beds up then we could have that room. We did have a comfortable night in the pleasant ground floor room.
The following morning we decided to have breakfast - alarm bells should have started ringing when we entered the restaurant at 10:15 and there were only 2 tables of diners eating. The waitress (Chelsea) took our payment and advised us to help ourselves to the breakfast……..OMG - Empty cold drink jugs, I had to request orange and apple juice and cartons were brought. Coffee machine broken - this took 20 minutes to top-up and fix, no bacon, sausage or hash browns, all plates empty - Again I had to ask the chef and again was told he would cook some but would take 5-10 minutes (why wasn’t there basic items cooked and available when stocks were low?). No sliced bread - was told they had run out!!!! Honestly what a joke……….
By now other diners had came in for breakfast and were as frustrated as me with organised chaos.
I asked the waitress if the chaotic scenes were common and was told - I’ve been busy, I’m by myself - very little urgency to clear tables of dirty dishes, replenish depleted items, refill the empty coffee machine etc etc etc
- chrismH9322FE (4/5): Disappointing stay - Room was dirty and very badly painted, mould in places. Had several spiders and cobwebs
At breakfast food was poor and waited over 35mins for hot food.
No one was on door to welcome us.
Poor service and disappointing stay
- E2120IZmarieb (2/5): Poor from start to finish - AVOID - This visit was wholly unacceptable and fell far below the standard expected from Premier Inn, both in terms of safety and service. The number and seriousness of the issues meant that my family’s stay was neither safe nor comfortable.
- deano12l (2/5): Disgusting - Wouldn't stay here again the full experience was shocking the place was disgusting smell from corridor was bad stains on carpets and there chef phoned in sick so there was no meals and when asked if they could accommodate for this was basically told to go buy my own and claim it back off my company witch is ridiculous a big company like this should have more than one chef and also asked if they could go make me something like a sandwich and also told no one in was trained to go in kitchen to make a sandwich to compensate for having no chef absolutely shocking sort it out Premier inn Burnley
- Q8170TYelainew (6/5): Alright stay wouldn't return - The hotel looks fairly new and modern however it couls do with abit of a refurb inside.
Check in was good as we used the machine although had to ask for room cards.
Bathrooms could do with a deep clean and bedrooms need a paint and upgrade.
Still has the old lighting and decor.
- Skieusedebutante (10/5): Exceeded expectations - Staff went above and beyond to make our stay enjoyable. Really nice restaurant with lovely staff.
I was wary about booking after reading some negative reviews so it was very nice to discover how lovely everything was.
- GrandTour51648771671 (6/5): Highly embarrassing - Another couple were given a key card to our room, whilst we were still in the room.
I had just got out of shower.
Very embarrassing and highly uncomfortable.
- johnrR3766BT (6/5): Stay is good, restaurant staff needs training - Stayed at Premier Inn Manchester Bury on 23rd August, the reception staff, security, night staff was very helpful and professional it is only during breakfast around 10 a.m. a blonde waitress loudly reprimanded us over an accidental touch to a crumpet because the spatula wasn’t visible and later even she had all energy focused on us and our activities, felt a bit singled out- guest feedback is a delicate matter and should not be explicit & loud and direct, it is not what is said, it is how it is said. The tone and manner made us feel embarrassed. We would defiantly never think of selecting the restaurant.
Management should check the rota for this date and time and train staff to handle such situations discreetly.
- Javier (10/5): - Love it
- 755magsw (10/5): Thank you! - Lovely stay the night before our wedding. Friendly and attentive staff from check in to the bar/restaurant. We had family and friends stay with us and had a lovely evening overall
- Heather (6/5): Meh - The staff are wonderful. The hotel is a little dated and shabby and our room smelled of stale smoke.
- samanthacS2083OD (10/5): Good time solo - So I was supposed to come here with a partner but we split up. But I decided to come solo. Staff were incredible. Linda checked me in and she was amazing doing both reception and bar. And Joanne was amazing too serving me drinks before 12pm and she has such a bubbley attitude. Loved that. Vibes were great. Darryl served me at dinner and he was very prompt with my requests. So overall staff were great. Only thing I would say is I was woken up at 6.30am because of construction and then again at 7.15. that was annoying but it still had a good time thanks team.
- L3228GTdarrenb (10/5): Brilliant - Had an amazing stay. Exceptional service from Sandra and Harley and kept bar open for us. Got extra pillows on request. Thanks!! :)
- Stevros1979 (10/5): Excellent stay due to bar ladies - Stayed at bury premier inn on 6/8 and had a brilliant stay. Cant wait to be back mainly because of Harley and Sandra's hospitality. Thanks a million.
- alijaxx (10/5): Amazing stay. Don’t let bad reviews put you off! - Was dubious after reading several bad reviews. Just wanted a home from home after pendle witch hunting with our two little girls.
Greeted wonderfully, checked in at 2:45. Room was massive, first floor. Plenty of space for the girls. Went for a meal in the adjoining restaurant - it had just been done up in the past few weeks we were informed. The girl who looked after us in the restaurant was called Chelsea. She could not be more accommodating to us all. Literally catered for everything. Had a lovely nights sleep, no noise even though our room was next to the stairs. Slept till 8:45 all of us. Went down for a lovely breakfast, staff again warm and welcoming. Had a great stop! Would recommend to anyone. Thank you again Chelsea! :)
- 68suzethc (4/5): Hotel construction - Hotel look lovely outside. I was very dissapointed to arrive at the hotel and realise we was staying in a construction site. It would have been nice to have been informed prior to my booking.
- L3898EAmarcr (10/5): Great staff that have to be mentioned - I have been staying up here for 6+ weeks now. Krystal and Isabell have been amazing, both have gone above and beyond there pay grade. Tom in the restaurant has held the fort all by himself since the re-open, top chef… I feel he could do with some help in there though… Adam has been fantastic on front of house too, there’s nothing he can’t help you with…
- angiew124 (10/5): Exceptional staff - A comfortable stay in a well run premier inn. The staff on duty were amazing, performing multiple roles - particularly the man on reception and serving in the restaurant. The service was exceptionally good. Staff were attentive throughout the meal and friendly throughout.
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