Premier Inn Ashford Central

Location: Hall Avenue, Orbital Park,Sevington,Ashford,Kent, Ashford, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• kimminge (10/5): Try - Found the pillows a bit too hard for my liking. Very clean room. 3 beds in family room.. 1 double 2 singles. Plenty of tea and coffee in room. Lovely comfy bed. Fan in bathroom very loud. Overall good clean comfy roo.
• P5544SUlindan (6/5): Ok. Not the best. Needs a refurb - Have stayed at quite a few Premier Inns and enjoyed our stay here, however I agree with some previous reviews that the hotel is pretty tired and must be due for a refurbish. The soap dispenser in the bathroom was disgustingly rusty and had not be cleaned. I was going to report this on check out but there was no sign of anyone on reception at the time and no response when the bell was rung! Not good at a time when most people would be checking out. Comfortable enough. It's saving grace were it's lovely staff both in the hotel and the Beefeater next door.
• anthonyjB9768EI (2/5): Mouldy/Musty Smelling Room 211 - The room had a pronounced musty and mouldy smell, which made the stay uncomfortable. Despite informing reception, no alternative room was available, and the only solution offered was a spray bottle of “Daily Odour Eliminator” to mask the odour rather than address the cause. While a gesture of goodwill was offered in the form of a complimentary breakfast, this was unfortunately not suitable due to dietary restrictions. Using the odour eliminator only masked the issue temporarily, and by late evening we resorted to leaving the window open and the door ajar to ventilate the room. By morning, the smell remained noticeable, so we decided to leave two and a half hours earlier than planned, as the room remained unpleasant to stay in.
• I1305TGkeithw (2/5): Not a good breakfast experience - Breakfast venue dated and not very clean. Found a large black hair among my bacon, couldn't finish it. Was offered another but didn't have the stomach for it
• P5544SUlindan (6/5): Tired but nice staff - Stayed at many Premier Inns and they have all been pretty consistent. This one feels a little tired and in need of some TLC. It's saving grace was it's staff, those that we met, who were very pleasant and welcoming. Afraid the bathroom left a lot to be desired, in particular the soap dispenser which was dirty and very rusty and was the same in my son's room. Would not cost much to replace them. Didn't really want to use it to be honest. Otherwise OK but I have stayed in better..
• Alex (6/5): - Room had a wet mouldy smell, didnt get any better with airing out. The hotel is located in a industrial area Bathroom was worn but not the worst. The food at the connected resturant was bland but they had great understanding of gluten free. Overall was okay but wouldnt stay here again, especially at the price point.
• X2110YEmarkp (4/5): Old and dreary hotel - Staff were polite and check in was effortless, however the entire hotel is tired looking and in dire need of modernisation and refurbishment. This seems to be symptomatic of many Premier Inn's these days with a clear lack of investment over a long period of time.
• 437lyndonl (2/5): What looked like paid workers, bought in to provide sexual services to groups of men. - Had three rooms booked out by Travellers who with the assistance of a few girls, made a lot of sexual noises and even more noises constantly moving between the rooms. I ended up leaving at 4.00 am and driving home. The worst hotel experience I have had, anywhere.
• kevinT3154UN (10/5): Another good night stay at Premier Inn - A very quiet location on the outskirts of Ashford with a very easy link from the M20. An ideal location for an overnight stay on your way to the Ferry or Le Shuttle. Be aware that there is no food surrounding the hotel should you arrive after 10pm. The petrol station across the road appears to be 24hrs - so a convenient fill up point if you are going to Europe. Approx 20 minutes by car from the hotel to Eurotunnel.
• J7180KKjessicae (6/5): Breakfast closed early - Friendly staff, large room and comfortable bed (even if we had to search for extra pillows because there was just one each on the bed). Would have given a higher rating but breakfast left us very disappointed. We weren't told anything when we checked in but had a notice in the room saying it was open until 10:30. We were there for a wedding so had a very late night and only got to breakfast at 10:15. We knew it was a little tight timing wise so were just planning on having some pastries or other ready-made items but when we got there we were told it was closed. We weren't even given the option to grab something 'to go'. So basically we paid £22 for nothing, despite arriving during the advertised hours.
• trev1limoges (10/5): Great experience - We used this particular Premier inn last year on a trip to France and found it to be exceptionally good and reasonably priced. Close to the tunnel made it a relaxed unhurried start to the holiday.
• X1752FPnickm (10/5): Brilliant. Megga. Best Premier Inn experience in the UK. - THE best Premier Inn experience ever. Uber clean, plenty of easy parking. And...the icing on the cake is the beautiful breakfast & the beautiful setting of the immaculately clean Woolpack. If Cloe is in the Woolpack, she just makes the whole experience grrrrreat. Happy days...
• K6022YRhelenw (10/5): Definitely worth the money - Staff on reception were excellent, friendly, efficient and very helpful. The room was significantly better than the Travelodge we stayed in the previous night. Bright and airy, plenty of room, my dad had a disabled room which had everything he needed. The noise between floors was also very good, even the cat that frequents the hotel was lovely. Ate at the Beefeater next door for dinner & breakfast which will be reviewed separately. Would highly recommend for a nights stay.
• Wizking (10/5): Perfect 3 night visit. - Another great stay at Ashford North. Very nice greeting at reception, clean room and comfy bed. We stayed for 3 very enjoyable nights. Thank you.
• Y7634DFfrankm (10/5): Excellent for wheelchair users - As a disabled person in a wheelchair the bedroom and wetroom were all that I could have wished for. Very clean. Even fitted my hoist easily
• Venture66065563528 (8/5): A positive stay. - A modern hotel, which was clean and tiday with friendly staff. Breakfast is served to you at the table, which is unusual but nice.
• NorthStar47377208364 (10/5): Great premier inn - Love this premier inn. Great staff and rooms. Local to outlet. Visiting family and friends. Clean and spotless . Will return
• Jimizzy (2/5): Disappointing - Disgusting Toilet - I had read some pretty poor reviews about this hotel, so my expectations were pretty low. However, it was a decent price and seemed acceptable as an overnight stop before an early start the next morning. The hotel was more or less as described in other reviews - in need of some tlc, a slight musty smell everywhere, etc., etc. All of this I was aware of when booking, so no complaints really. However, what I wasn’t expecting was the appalling state of the toilet in the bathroom - see photograph. Absolutely disgusting, and obviously not properly cleaned for some length of time. There is no excuse for expecting paying guests to accept this level of filth, not to mention the possible health risks attached! I reported this to the front desk staff. I’m a long time user of Premier Inn when traveling to Europe. Sadly I will not be using Premier Inn again.
• georgief220 (6/5): Premier inn - Well we got there no one at the front of desk press the bell no one came, a few other people joined the waiting to checking in and pressing the bell which obviously didn’t work. Lady came out probably just finished her lunch breaks and was like did you press the bell, obviously broken. Wouldn’t go over to the beefeaters in the evening it’s just shocking. Bed is comfortable, rooms are a good size nothing is bad about this premier in just the fact we wait to be checked in and the beefeaters is rubbish in the evening
• foxemillia (2/5): DAMP! Awful. - Car parking good. Location for getting to Dover ferryport in the morning also good. BUT Arrived at 10pm after a several hours' drive. As soon as I opened the door to the room, I was hit by the stench of damp mixed with some sort of floral air freshener. But overwhelmingly, damp. No openable window in the room either, so no way to try to get fresh air in there. I immediately returned to the reception but was told there were no other rooms as the place was fully booked. I was also told that several other guests had complained about the damp recently. No suggestions on where else I could possibly sleep - helpful otherwise - were forthcoming, so I ended up sleeping in the car. Would absolutely avoid.
• 748DanM (2/5): Hotel is ok, rooms not the best. - Lady on reception was nice and pleasant. Unfortunately Air conditioning not working, fan was in the room but worked intermittently. The TV turned on when it wanted to. Room wasn't very clean along with the bed linen.
• johanz852 (10/5): I forgot my carkeys and the staf was really helpful - Very helpful and friendly staf. I forgot my carkeys and the staf were really helpful. The matresses are also very good. Enough parking places
• totallyjo (6/5): Not a Premier Inn for me…. - My previous visits with this hotel brand have been very good, until now, at the Ashford International Central location. The staff were absolutely lovely: friendly and helpful, and everything looked good at a glance, however, when I entered my room I knew there was a problem by the way it smelled. Everything looked as it should, but there was a definite stale smell in the background. As though the cleaning products were vinegar or something else very cheap. There was also dust on top of the wardrobe; dust around the bed legs on the carpet, and rust around the on/off switch for the lamp on the desk. Not a big deal as I quickly got used to the smell, but it was very unwelcoming, and almost puts me off going there again. I also visited their food place opposite, and had a nice tasting wine and a hearty snack, but the table was sticky and the venue looked not at all clean, and smelled stale: my issues at this Premier Inn did not exist at any of the other locations I’ve stayed at. I won’t stay here again, although I’m willing to give Premier Inn another chance.
• 475kellyg (6/5): Hotel really needs some TLC! - We stayed for 1 night as we got off the shuttle late. This hotel was ok but tired, the main hotel and rooms need a refurbished. Our air conditioning unit bubbled and banged all night but had to keep it on as we couldn’t open the window due to people smoking outside! The fan in the bathroom was so loud, we had to turn it off at the mains as it never stopped. The bed was clean on arrival but we had a funny smell in the room. As it was so late we just sprayed some spray and got our heads down. We again only had 2 cups for 3 people, what is it with primer inns and doing this! Over all ok, but would recommend this to stay.
• 475kellyg (4/5): Dirty and needs to refurbished desperately - We stayed here for 1 night before getting on the shuttle. The hotel is in desperate need of refurbishing, the room was tired, carpet was terrible, the room had a fusty smell to it. The bathroom was musty and the floor was terrible. There were 3 of us in a family room but we only had 2 cups to have a drink. Thankfully the beds were clean and comfortable, this was the only positive to this stay. This room wasn’t cheep and we always choose primer inn over travel lodge due to it normally being better but I Wouldn’t stay here again.
• Millarmaid (4/5): Basic hotel lacking a few amenities. - Such a shame that this is not one of the better Premier Inns. There is no WiFi in the main hotel as it’s currently broken and they clearly are in no hurry to fix it. The bathrooms have no shaver socket. The place is rather tired. However the beds are comfortable and the air con works. The rooms are mostly quiet.
• Vale46fan (6/5): Ok but dont expect much. - Check in ok but staff member was busy on computer and I was left standing like a humpty for a few minutes. Room fine but bedding on fold out sofa bed was stained. Was too late and up too early to get changed just took it off. Great location for channel tunnel though about 15mins drive down motorway to check in.
• 962saintj (8/5): Very good value - Its a budget hotel that ticks all the boxes, clean, parking, wifi, restaurant available with the french connection next door (ask about the deal) The pillows are a bit hard. There isnt much sound insulation between rooms. Its a two star hotel really but we had an ensuite bathroom and tea and coffee. Its tucked away on an industrial estate but still a nice clean area For the price we thought it was really very good Ensure you put you car reg down in reception for the number of nights you are staying.
• Acam87 (10/5): Great stay for the tunnel - A great stay. This is a hotel with a large extension so I cannot comment on the original rooms but the extension family room we had was fabulous. Really spacious. Fantastic aircon! Great location for the channel tunnel and free parking suitable for campervans.
• joshrC3529SJ (10/5): Exelent staff and rooms! - Such a lovely hotel, clean and comfy rooms, the staff are amazing especially Katie! You feel incredible welcomed and at home even if you are staying for one night. 10/10 experience
• P9624ZQjackc (10/5): Overnight stay with two boys - Katie on reception greeted us with a lovely smile , she is very polite and helpful and great at her job wish there where more people like her in the world , the room was clean and tidy and perfect for a one night stay with my boys
• ram028 (8/5): Nice and friendly. - Ashford North is a lovely hotel in a countryside setting. The staff are friendly and attentive. The hotel is getting a little tired and in need of a refurbishment but please don't let this put you off. Although there are fans in the rooms Air con is desperately required and also they need to add some form of lift. I have used the hotel before and will definitely be using it again.
• Road784729 (2/5): Bed Bugs Infestation !! - My wife and I planned to stay here as an overnight stop prior to crossing to France Le Shuttle. We are frequent users of Premier Inns and never previously had any issues. On arrival we found the whole Hotel disappointing and very dated. You immediately find there is no lift in the Hotel (we were in room 42 on the 1st floor) and you have to struggle with your luggage up the stairs to your room, where you find there is no A/C only a manual floor mounted electric fan, the noise of which will impact your sleep through out the night. The water pressure in the shower is pitiful but worst of all, we were awoken about 3pm in the morning after being bitten and finding the bed and bathroom were infested with BED BUGS !!, we also found remains of food crumbs in the bottom of the bed after pulling the sheets back, we immediately had to vacate the room and Hotel, stopping off at reception to report the matter and show photo's and video's to the night porter on checking out. Needless to say were were extremely disappointed with our stay and will be contacting Premier Inn customer service on return from out Holiday.
• jaysingh_12 (10/5): Zac at the restaurant, brilliant - Warm welcome following an easy check in. Room very clean and beds very comfortable. Easy parking and good location of hotel. Breakfast was brilliant and a special thank you to staff ZAC who was very welcoming. Nothing was too much trouble for him and couldn't move after breakfast 😊 Need more Zac's around the world. Compliments to the chef, cleaners and all staff who maintain a well run ship. We will definitely be returning
• 782gemmah (10/5): Reliable, Comfortable Stopover – Ideal for Eurotunnel Travel - We’ve stayed at Premier Inn Ashford Central multiple times when travelling to and from Europe, and it consistently delivers. It’s a convenient, comfortable stop with easy parking and a short drive to the Ashford Designer Outlet, which is handy for grabbing dinner. The hotel offers a good on-site breakfast, and staff have always been accommodating when we request a quiet room. As with most Premier Inns, it’s no-frills—but the rooms are clean, quiet, and comfortable, and the price is reasonable. A solid, stress-free overnight option—we’d happily recommend.
• T499DRsandrac (4/5): One night stay at Ashford North Premier Inn - The bedroom was clean. Only two pillows on bed the other two on top of wardrobe. Tv had very few channels. The bathroom was totally inadequate. Only two towels and shower was over the bath with no handles. Bathroom was odd design like a triangle into bedroom. Not sure who the architect was!
• Pam467 (10/5): Definitely worth a visit. - Staff were extremely helpful. The hotel is a good example of a Premier Inn. The attached restaurant was very busy but very good. The waitress was excellent. The hotel is well placed, being 20 minutes from the tunnel. We will certainly be back!
• K7045JJchrisj (10/5): Comfortable, quiet, great night’s sleep. - Good, comfortable, great night’s sleep. Very helpful and friendly staff. The restaurant was very good, the waitress was exceptionally efficient and friendly. The hotel is 20 minutes from the Channel Tunnel and is a great place to stop over for an early start.
• Fanial (10/5): Would absolutely stay again. Clean, comfortable and great value for money - We had two rooms and both were perfect! Immaculately clean and comfortable. Everyone had a great night’s sleep. Reception really friendly and helpful and wished me happy Mother’s Day which felt really thoughtful. Plenty of space in the car park and town a short drive away. Great value for money! We also loved the little tuxedo cat that seemed to think he owned the place :)
• Kaygan09 (10/5): Sunday night stay - The staff are very friendly, the bed is amazing and the rooms clean. Was a great stay and will definitely be back. The food next door was also fast, tasty and efficient. Nice hot showers, attentive staff, friendly management, thank you to the whole team
• TheGillski (8/5): Comfy bed, great service but tired room! - There’s a saying that you always know what to expect when you stay at a Premier Inn. It’s generally true, but I felt on this visit that the facilities were sub-par. The room seemed clean but very tired. It had obviously experienced a hard life. Rather sad curtains that didn’t quite close. Heating that couldn’t be adjusted. Old carpet and furnishings. The bathroom was tired and the colours rather grim and old. Sad to find a bath rather than a walk in shower. And the corridor outside was noisy. On the plus side, I found the bed very comfy. The staff were lovely, very friendly. The breakfast was excellent. And the resident cat was just gorgeous!

Photos