Premier Inn Maidstone - A26/Wateringbury

Location: 103 Tonbridge Road,Wateringbury,Nr Maidstone,Kent, Maidstone, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Resort42656258960 (8/5): Gone downhill. - Last went here a few years ago found it very good. Went again beginning of December. Found that it had gone downhill. Poor condition very tired. Only good thing was the bed. Very disappointed.
• S3897YGandrewg (10/5): Amazing stay - The staff where amazing friendly very welcoming and went above and beyond would highly recommend to stay here clean tidy and room very high standard
• peterdQ1928CT (10/5): Decent hotel with friendly staff - Stayed here while visiting for a function. Hotel was very clean, rooms were immaculate, restaurant served decent food and the staff were very friendly.
• W5605QXelizabethp (10/5): Great hotel,friendly, helpful staff and a good location - What a lovely hotel. Everyone was very helpful( nothing was too much bother). The check in was quick and efficient, the room very clean, shower great and the bed sooo comfy. There was plenty of choice at both the breakfast buffet and with the evening menu. The hotel is only a short walk into town to the shops and the theatre ( we came to go to the panto). All in all a great stay. Thank you everyone. We will be back.
• blondie520 (10/5): Highly recommended! - Highly recommended! We had a brilliant start to our holiday at the Premier Inn Manchester South. The whole team provided fantastic hospitality, but a special mention must go to Tracy, Marika, and especially Nicolo. They are not only professional but also genuinely lovely people who went above and beyond to ensure we felt welcome and everything was perfect. They made our stay truly memorable. Thank you
• jeannep2022 (10/5): Comfortable and very clean hotel in an extremely convenient location for Manchester airport - The hotel is only a few minutes from the airport so is extremely convenient for our return flights as well travelling around during our stay. On arrival at the hotel, we were greeted by extremely polite and efficient reception staff and we're able to go to the room immediately. The room was very comfortable and clean, and although only a few minutes from both a motorway and the airport, there were no sounds of traffic or aircraft at through the double glazed windows. We had an excellent stay at this hotel, I would highly recommend it and we will definitely be back in the not too distant future!
• F6090QTjudithg (10/5): Perfect place to stay for morning flight. - Comfortable bed, quiet room, pleasant temperature for sleeping. Free WiFi. Shuttle bus booked on arrival for morning trip to airport, convenient and reasonable at £5
• C2456DOandreaj (10/5): Another Fantastic Stay - As usual a fantastic stay Nikolo was lovely as usual checking us in swiftly and accommodating our room request great comfy bed good sleep before early flight .Meal great in the restaurant lovely food great service.Will be back in June again
• jonbP277GW (10/5): Jack at the restaurant - Would just like to say I’ve been looked after by Jack at the restaurant.. He is a credit to premier inn.. I stay in premier inns all over the country and as soon as I walk in I’m looked after.. He’s efficient polite caring and hard working and makes my stay 100% better Boeing he is there to look after me..
• F2563FPchristianw (10/5): Great location, good price, excellent staff - Excellent staff! Charlene and her team offer an outstanding service, whether it’s 2pm or 2am, they were always super helpful. Domi, especially, was a delight to deal with; service with a massive smile and always went the extra mile to help when possible! Honourable mentions to Reece, Grace and Luke. Ended up staying there for three months, whilst working away from home, and having great staff at the hotel really made the difference in terms of an enjoyable stay. Was in 6 or so different rooms during my stay, both Double and Plus rooms. They were all the standard comfy Premier Inn beds in well lit rooms, with clean bathrooms; you know what you’re getting every time with a Premier Inn. Breakfast was good, dinners were fine, again standard Premier Inn menu. Staff were always accommodating when I had awkward shifts and would prep and store my dinner until I got back. If I were in the area again I would definitely stay here again.
• Abol4 (8/5): Ideal location - So handy for the airport and the shared shuttle bus service to the terminal in the morning is very useful . The room was very comfortable and clearly refurbished, with a great bathroom. We ate in the restaurant and had excellent service from Lena who was so helpful and welcoming. She was very professional and seemed genuinely to care that we enjoyed the evening.
• johntZ6023GG (8/5): A good place to stay for a night or two pre or post flight. - This hotel is a long way from the Terminals (45 minute walk) and it's best to catch a cab to the Hotel or the Shuttle Bus. The room we had was clean and the bed was comfortable. The only thing we thought was needed is a couple of baggage stands, so you don't have to leave bags on the floor. A good shower which had hot water at a decent pressure. Proximity cards to get into doors etc. is used in this hotel for security purposes. Staff at reception were good and the restaurant was a decent place to eat.
• D2883MRdavidh (4/5): Not exactly a hotel experience - While the hotel itself was OK apparently at weekends it's used as a homeless shelter..I'm all for helping the homeless but when your paying full price for a hotel and you end up with people useing it as basicly a drop In center I don't think it's very good.
• charl26 (8/5): Great pre-flight stay,good restaurant but expensive parking - Stayed here prior to flying to Belfast for a long weekend.The location is ideal for a one night stopover as it’s so close to the airport.The room was large and clean with the restaurant on site providing a decent menu.The only downside is £14 per night for parking which is just way overpriced.
• Sightseer56221887519 (10/5): Great value & service. - I've been using this hotel for 15 years now & that's not through 'brand loyalty' (whatever that is...), rather because the service I've received has been consistently good. Staff are almost invariably friendly & helpful, food very good & beds excellent.
• davidsE185WO (8/5): Usual Good Experience from Premier Inn - Used this Premier Inn for one night prior to early flight from T2 MAN. Excellent location for VS Twilight or early morning check in. Polite and proficient desk staff, clean and comfortable Premier Plus room and although facing the motorway there was little noise. Great night sleep in the Sophos bed. Well appointed and sizeable bathroom. Adjacent parking was straightforward, voucher from the desk, feed into machine,type in vehicle reg, card payment of £14. Just drive out in morning. Will definitely use this hotel again.
• Stevebrg_423 (8/5): Good hotel overall - Decent hotel for the price and great location for the airport and the room was quiet. The breakfast was good and Lena was very friendly and helpful. Parking was a bit steep though at £14.
• Saron2929 (10/5): All round excellent! - Such a warm welcome from the guy on reception, very patient and helpful. Room very, very clean and bed amazing as usual. Loved my stay here.
• C2609RMphoebec (10/5): Great stay! - Excellent stay at Premier Inn Maidstone Town Centre! The hotel is in a great location, rooms are comfortable and spotless, and the staff are fantastic. Luke on reception was especially welcoming and helpful , he really made us feel at home. Would happily return!
• florencemW5220QM (10/5): Great customer service - The staff were lovely and friendly, good sized car park and I didn’t have to wait at the reception desk to be served as they had a speedy service !
• rickaY1808FD (10/5): Excellent service - Excellent staff in both Hotel and pub, very friendly teams, the premier inn team always friendly and the staff in the pub great especially a lady called Hayley
• CathMScarborough (10/5): Hassle free and a comfortable stay! - We stayed at this hotel either side of our flights from/to the airport. We had a positive experience; clean rooms, comfortable bed and everything we needed for a relaxing stay pre and post flight. We had the meal package which is convenient and saves hassle looking for somewhere to eat. Plenty of choice too. We were served breakfast by Lena who was welcoming and cheerful and it was clear to see that she took pride in her customer service to us and everyone we saw her interact with. All staff we encountered were pleasant and helpful. We don't think you can beat Premier Inn for a restful stay at a reasonable price. Staying here takes the stress out of getting to the airport and is also ideal if you land later in the evening and don't want a long drive after your flight. Very happy with our stay and will definitely book again if flying from Manchester.
• riok476 (10/5): Stay again - Had a really nice stay. The breakfast was delicious with plenty of choice. I have a gluten allergy and Persia was so helpful and put me completely at ease I could tell she knew what she was doing. Overall lovely staff, would stay again!
• J1329WVannl (10/5): Premier in breakfast - Lena in the restaurant for breakfast was very helpful really friendly n happy in her work. Food was very nice too. Fried eggs was delicious
• D5933BClorrainew (10/5): Great overall experience - Second time stopping with you. Pleasant welcome at reception, room was lovely, food in the restaurant was great again and had a good night's sleep. Even booked again for our trip in December.
• Explorer59778949793 (10/5): Lena the legend - One of the best Premier Inns in the country. Lena who works in the restaurant is a real people person and super friendly. A real asset to Premier Inn 👍
• Sugarbun65 (10/5): Flying visit - Quick visit early flight next morning 🌄 room was great nice to have tea/coffee in my room as none available downstairs when I arrived slept well & took advantage of their shuttle back to the airport in the morning
• nickcQ6553YA (10/5): Would definitely use the hotel again. - The only disappointment with the visit was distance to the terminal, but that was not much of an issue to speak of. Checking was easy and friendly - extremely helpful lady, really good first impression. The room and bathroom were very clean and the bed was comfortable enough. The staff in the dining area were also both friendly and helpful. The evening meal was fine, the breakfast was very nice, plenty of choice. Checking out was a breeze and I used the shuttle service to return to the terminal, again the driver was great.
• begishem2024 (10/5): Great experience and disability friendly - accommodating to disability and understand of SEN needs and wheelchair friendly incredible that they had a makaton / sign language symbol of Thankyou on their children activity menu at tea time my son was very excited to see it and he started signing thankyou lovely food in resteraunt. Helpful staff Charlene made some great adjustments and gave good tips and advice and Dominika and Recce (i think his name was) done brilliant in resteraunt and always really helpful and welcoming. As family have recently moved near the area were looking for a base to stay when we visit and this will definitely be our choice every time .
• Cruiser45249196837 (6/5): Nice Premier Plus room, shame about parking and breakfast - Premier Plus Room on 3rd floor, room was excellent no issues at all, however parking was a disgrace, extremely pricey, almost extortionate, even with the Premier Inn discount it cost us over £18 for one nights stay, this needs to be factored in to the overall cost of the room whilst staying at this hotel. Our breakfast was okay, nothing overly impressive, had to play a game of hunt the semi skimmed milk around the restaurant to put on our cereal as Premier Inn believe that people only want full fat milk on cereal. This could so easily be a 4 or 5 star location, easy access to Maidstone town centre, train stations and the river for a evening or morning stroll but it was let down by crazy parking costs and lack of attention to detail at breakfast. If I stay again I'll probably use McDonalds for breakfast, much cheaper and probably more appetising.
• dnF4981ZZ (10/5): Great stay - Great service! It's my go to place when I need to stay in the area. Rooms are very clean and the staff is very helpful and professional. Highly recommend!
• Jet803348 (8/5): Exactly what I expect from a Premier Inn - My sister and I stayed here because we needed somewhere to stay the night before a walking event. It was pretty much what you expect from a Premier Inn. Admittedly, the reception looks pretty small and gloomy but how much time do you spend there? Our room, although quite small, had everything we needed and was clean and comfortable. The only slight issue we had was getting the hairdryer to keep working. We thought there was a problem with it but after speaking with the very friendly and helpful man in reception, he explained you have to keep your palm on a certain part of the handle to keep it working. We were obviously holding it wrong! This hotel was just what I’ve always expected from a Premier Inn and for what we paid, it was value for money.
• elevenelevencornish (6/5): Good and bad! - Firstly the good things... Excellent location for what we needed. Beautiful surrounding area...went for a lovely walk down to the pond...you really should do this. The restaurant was great. Lovely food, friendly staff and a really pleasant experience. Ate evening meals and breakfast and can't fault any of it. The not so good... On arrival the gentleman in the reception was very friendly and helpful however...every other time we passed through the staff didnt even acknowledge us. One sat on the desk chatting to another with no recognition of anyone else. Very unprofessional. The room was nice enough but needed a deep clean. The amount of cobwebs was disgusting...not just the odd new ones but really old ones. Bed and Pillows were comfortable but holes in bedding and in desperate need of replacing. Bathroom smelt very damp and towels had seen better days. The walls seemed paper thin as well...could clearly hear our neighbours! Maybe it was just our bad luck for getting a dud room. We want to stay again as it's convenient for visiting family but not sure we will.
• lucylou2675 (10/5): Another great stay in Maidstone - I always stay at this hotel when I'm visiting my family in Maidstone . On all occasions I've found my stays to be pleasant and comfortable for my needs . The staff work exceptionally hard and nothing is too much trouble if you need anything , Breakfast is really good value with good veriety , also caters for vegan and people with allergies , soya milk always available just ask , if you want to take to your room for a cuppa . Ive Stayed in a few different rooms , this visit was room 2 on the ground floor , it was perfect .. walk in shower and everything you would expect froThe Premier Inn and always immaculately clean . Special mention to Reece Dominca and Luke for looking after me . Charlene the manager is always very welcoming and has some great people working for her . Thanks for another great stay . See you in the Spring Lucy Cassin
• olliep632 (10/5): Business - The staff there was really helpful and polite Will definitely be staying there again Such a good location right next to the stations and busses
• DarrenA592 (8/5): Pleasant quiet stay - i booked a room here for 1 night as i was meeting a friend in town for food then seeing a show in the evening at the hazlitt theatre.Upon arrival there was a bit of a delay in checking in as i was told my room wasnt ready.It said i could check in from 3pm and thats when i arrived receptionist apologised but i wasnt in any rush so it didnt really matter i had to wait about 15 minutes but was then checked in.My room was on the 3rd floor there are lifts and stairs my room was spotlessly clean and i was at the end of a corridor.So went out for the evening and returned just after midnight there was no noise from anyone and i had a lovely nights sleep and the bed was super comfy will stay again if in the area.
• karinalZ1578IL (6/5): Comfortable room, poor service. - Room was very clean and very comfortable, but don’t expect much from the restaurant if on a business visit, and especially avoid if you’re visiting socially. Don’t waste your money there. For 6 nights a work group of us needed dinner and due to this, we were offered to pre order to have at 8pm each night. Only twice did the food come out around 8. Every other night we were still waiting an hour, with no apologies. We even had to ask where our food was! One night they ran out of cheese and openly admitted they’d used the plastic cheese as a substitute. Half of the staff were really trying their best to keep up, despite the restaurant being 3/4 empty, and the other half really didn’t care how bad the service was. Even our drinks couldn’t be made ready for 8pm. Working 11 hour days, we were all exhausted and starving, just not acceptable when the pre order offer was made. We were also aware other customers were waiting over an hour for their food. It wasn’t gourmet dinners, why on earth was it taking so long! Just such a shame when the hotel itself is a pleasant stay. The car park is also daylight robbery, so avoid if you don’t have a business paying for it!
• danielsR4080MB (10/5): Fantastic Experience - Have to say, the staff at Maidstone were extremely helping and went way over the call of duty. Thank you for my Premier Inn Merchandise.
• philparker2025 (6/5): Lovely hotel. Not enough staff. - Hotel is comfortable, and the facilities are good. BUT - there weren't enough staff on. The electronic check-in was broken, so the two people working were chasing their tails trying to run the bar, retaurant and check-in. They did their best (the staff were all really good) but "Premier" Inn simply don't put enough people on a shift. Handy hint - if you want a drink, and the hotel bar is out (soft drinks, draught beers etc. unavailable) then there is an excellent pub 3 minutes walk away in the old brewery.
• T9826YQstaceyc (8/5): Fair - Room was good size for overnight stay, cleanish could of been better , had a twin room but beds were pushed together so had to move them apart , beds very comfy , the shower pressure was terrible and if you have long hair be prepared to be there for a while washing the shampoo out , area quiet didn’t hear outside noise, staff very friendly and helpful , had the premier inn breakfast deal next door in pub very good value , overall would stay again for an overnight stop
• vettedan13 (4/5): In need of a refurb! - The location of this hotel was the reason for chosing this place, on first impressions, I fealt like we were checking into a youth hostel, very small uninviting reception. The corridors were also a bit grubby. On entering the room the first thing we noticed was a very strange damp smell, the room was very tired and in need of new decor and maintenance. There had clearly been leaks and issues around the bath and it showed. Having said all this, the bed was very comfortable and we did get a good night's sleep. The place just really needs a good refurbishment.
• Storyteller483079 (10/5): Great stay - I worked in the building many years ago when it was an office and was very interested to stay there. Unrecognisable of course. The check in process was a bit of a bun fight as they were strict about 3pm check in. My premier room on the 3rd floor was very very quiet, the lifts always available and the free wifi with the room excellent. Good bathroom and air con responsive.
• FrankMiall (10/5): Customer service 6stars - First class food n customer service 👍had little issue with burger, with no question, deducted from bill. The lamb shank shepherd's pie was unbelievable, pork belly very good and pie also amazing. I had to write a review because the staff. If they read this. They are credit to this restaurant, food was great. Be back...!
• 462marciab (10/5): A great stay - First time staying here and it was enjoyable the rooms were very good,clean and apart from a whirring sound which i couldn't find out what it was, I had some decent sleep, staff very helpful and accommodating to any queries.
• ayorindee2025 (10/5): Wonderful stay - I had a lovely stay, the room was spotless. Esther really made me feel at home, offering my extra towels for my children. Thank you
• Trail64206708963 (10/5): Lovely hotel - Lovely hotel good service very friendly helpfully staff would recommend to friends and family . Will definitely be staying again
• F9909WKalanm (6/5): A difficult stay. - A conveniently located hotel for the town centre but if you're a wheelchair user venturing out any further you cannot book a suitable taxi by phone, anywhere in Maidstone. Staff were friendly and food in the hotel was good.
• tomwS4639GT (10/5): Consistently Excellent - I’ve been staying here for a while whilst working away. Without fail the service is great, everyone is always really attentive and work hard to make sure everything is of a great standard. I believe the hotel was refurbished not so long ago and you can really tell. It’s very quiet, rooms are very modern with the added bonus of great air con! Premier Plus rooms are really great and I always try to book one for the added touches of a fridge, coffee machine, iron & ironing board. I’ll be staying for a while yet and thanks to the great team, I won’t be looking anywhere else. Great work Charlene, Paola, Angela, Dominika, Crystal, Richard, Reece and Aidan 😊
• kylegl91 (10/5): Perfect little stop over. - A pleasant little Premier Inn. Clean, quiet and the staff are lovely, especially Sylvia, who was incredibly helpful throughout our stay. The adjoining pub is a great: good breakfast and friendly service. Highly recommended for a peaceful short stay.
• Snoozie7 (10/5): We were very warmly welcomed by Richard. The beds as always were very comfortable and we had access to extra pillows. - Great place to stay. Conveniently situated near our son’s. The beds are comfortable and everything is spotlessly clean and fresh. The only problem we had was the people in the room next door were extremely noisy talking at the tops of their voices and laughing loudly until after 1:30am, but the situation was dealt with by the gentleman on night duty.
• 422cathb (10/5): Highly recommended - Staff very friendly Clean and welcoming nothing was to much problem Highly recommended for a stay Bed very comfortable
• anneg347 (8/5): Restful stay - Comfy and a quiet room, we requested that due to a four day stay. Room needs a paint refresh, but it was clean and well equipped. Basic provision but that's all we needed, we know Premiers aren't luxury but they do have comfy beds, clean rooms and a pub next door if you want to eat close by. The housekeeping staff were friendly and very helpful. 🙂
• K4298FZnickb (8/5): Pleasant but... - A pleasant stay and reasonably comfy. Location was reasonable. Car park was a bit full at times. Cooked Breakfast finishes early on weekdays (9.00) which they didn't inform me of.
• N7537HQericb (10/5): A comfortable place to stay - The room seemed clean. The bed was big and comfortable. The water was hot for washing. The staff were amiable. Breakfast and dinner in the pub next door were good with plenty of choice and reasonably priced.
• Adventure21706386502 (6/5): Needs some TLC - Generally has a feeling of gone to seed. Grubby carpets, no shaver point, no tumblers in the bathroom. Property feels "down-at-heel.
• 660kariinaz (10/5): Weekend - Went for weekend with my partner. Lovely stay, nice and peaceful place to stay. Great service. Will recommend to everyone. Good price aswell. Thank you
• IanPLancashire (6/5): Poor - Bit disappointed with this Premier inn. Very small and tight car park which makes parking difficult. Rooms are shabby and definitely in need of an upgrade. Sweltering hot with no air conditioning and just a little fan. Quite noisy from fellow guests during the night led to a restless night. Good quality pub next door though.
• izzyhutch (10/5): Happy with our stay at the hotel - This was the perfect overnight stay for us when attending a family members wedding nearby - the bed was comfortable and the room was clean, the restaurant provided us with a perfect place to eat dinner and breakfast and the garden was cool and pleasant in the hot weather for tea.
• VJC64 (2/5): No longer family friendly - Having stayed in various Premier Inns, this has to be the worst. Traveling as a family of 6 adults, one toddler and a baby. The attached restaurant, the staff were soo miserable no small talk, no smiling, no interaction at all. When the food arrived it was basically thrown on the tables. The rooms although small were adequate, however we where awoken around 2-30am by the next room to what I can only describe as an orgee, three adults performing sex acts, talking loudly, screams and moans. They then left the hotel around 3-30am. I was unable to leave the room to go to reception due to not wanting to leave my partner and baby. On leaving the next morning this was brought to the attention of the staff. I did explain that we were going away and I would make the formal complaint on my return. The staff explained that they would advise head office of this and too expect my complaint. I contacted head office on my return who stated they had not been made aware and on contacting the hotel nothing had been documented. I am not a liar, and I feel very very let down by both the Premier Inn complaints team and the hotel staff. I have always had a good nights sleep and felt very safe in these hotels but not any more.
• klodiop (10/5): Fabilous prices - The quality of the Pillows and mattress were excellent, ive had a really good night sleep, i Will be booking Again with premier inn for sure. Prices of the rooms are affordable, i would recommend this hotel to everyone staff are very friendly and helpfull.

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