Premier Inn Maidstone Town Centre

Location: 5-11 London Road,Maidstone,Kent,Kent, Maidstone, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Resort42656258960 (8/5): Gone downhill. - Last went here a few years ago found it very good. Went again beginning of December. Found that it had gone downhill. Poor condition very tired. Only good thing was the bed. Very disappointed.
• S3897YGandrewg (10/5): Amazing stay - The staff where amazing friendly very welcoming and went above and beyond would highly recommend to stay here clean tidy and room very high standard
• W5605QXelizabethp (10/5): Great hotel,friendly, helpful staff and a good location - What a lovely hotel. Everyone was very helpful( nothing was too much bother). The check in was quick and efficient, the room very clean, shower great and the bed sooo comfy. There was plenty of choice at both the breakfast buffet and with the evening menu. The hotel is only a short walk into town to the shops and the theatre ( we came to go to the panto). All in all a great stay. Thank you everyone. We will be back.
• N5020VFtd (10/5): Great Stay, made even better by Matthew and colleagues! - Very enjoyable stay, made even better by very welcoming staff. Particular mention must go to Matthew, who somehow managed to serve 30 restaurant customers entirely on his on his own, whilst remaining calm, efficient and charming to all the guests in the restaurant. This gentleman's skills and potential need to recognised by Premier Inn, as he needs to be fast tracked onto the management training program. We were told that the hotel will shortly be extended and look forward to a return visit on 2026.
• dibble24 (6/5): In need of a refit. - No longer a Chef and Brewer pub, just a dining area now for hotel patrons. Food OK but limited menu. Hotel room was clean but in need of a upgrade. Room smelt fausty due to poor ventilation. Windows couldn't be opened and vents above the windows seemed blocked. Only air circulation was when you opened the room door. Tap to turn on shower/bath was faulty in our room, turning on but not off, requiring the receptionist to have to attend with a wrench each morning. Not ideal. Positives...staff were very helpful, cheap, good for exploring New Forest and coast. If we stayed again would be for price only.
• R4697ZFjulies (10/5): Friendly staff, good location. - Lovely stay. We have stayed in a few Premier Inns recently and appreciaye that they are budget hotels. However the staff made it more memorable than the others. Matthew, Reece and Mark showed customer service at its best. Very helpful and friendly.
• deniseV7415XZ (10/5): New forest 2025 - This is one of the best Premier inns we have stayed in. Attentive staff and nothing was too much trouble. Just a lovely place to stay
• 879ikya (10/5): Great customer Service provided from moment i came into hotel - Matthew offered a great service from moment i checked in helped me with local knowledge and also arranged a taxi for my morning trip great atmosphere off the hotel and also rooms are clean and no issues staff very helpfull. Keep up the great work Matthew.
• Donna-Lea (10/5): - Staff was great helpful, room was large spacious..could use a fridge but not the en
• SUGIL (2/5): - 불친절
• O5835CVnicolal (10/5): A very enjoyable stay! - I thought the location was great. The atmosphere from the staff (particularly Matthew, Kiera and Mark) made it a friendly place to stay. My room was clean and very comfortable and my three day stay was good value. A very lovely start to the day was to enjoy a full breakfast.
• F2563FPchristianw (10/5): Great location, good price, excellent staff - Excellent staff! Charlene and her team offer an outstanding service, whether it’s 2pm or 2am, they were always super helpful. Domi, especially, was a delight to deal with; service with a massive smile and always went the extra mile to help when possible! Honourable mentions to Reece, Grace and Luke. Ended up staying there for three months, whilst working away from home, and having great staff at the hotel really made the difference in terms of an enjoyable stay. Was in 6 or so different rooms during my stay, both Double and Plus rooms. They were all the standard comfy Premier Inn beds in well lit rooms, with clean bathrooms; you know what you’re getting every time with a Premier Inn. Breakfast was good, dinners were fine, again standard Premier Inn menu. Staff were always accommodating when I had awkward shifts and would prep and store my dinner until I got back. If I were in the area again I would definitely stay here again.
• D2883MRdavidh (4/5): Not exactly a hotel experience - While the hotel itself was OK apparently at weekends it's used as a homeless shelter..I'm all for helping the homeless but when your paying full price for a hotel and you end up with people useing it as basicly a drop In center I don't think it's very good.
• elainesG3684SP (10/5): Really kind and helpful staff - We stayed for a night with our three year old, we arrived around 8pm, the person at check in was very friendly and it was easy to get to our room. We had lots of space and the room was clean and tidy. The TV was a good size and there was a mirror for makeup/getting ready. We had pre booked breakfast and was greeted by Matthew who was really accommodating to our needs and checked we were happy and communicated throughout, he also even gave us some recommendations for the area, his colleague Oliver took our order and was also friendly and helpful. Ben the Chef had some trouble with the gas in the kitchen but managed to quickly resolve the issue and made a lovely cooked breakfast for us all. We really enjoyed our brief stay here and would be happy to book again if we were to visit the area and would highly recommend.
• C2609RMphoebec (10/5): Great stay! - Excellent stay at Premier Inn Maidstone Town Centre! The hotel is in a great location, rooms are comfortable and spotless, and the staff are fantastic. Luke on reception was especially welcoming and helpful , he really made us feel at home. Would happily return!
• florencemW5220QM (10/5): Great customer service - The staff were lovely and friendly, good sized car park and I didn’t have to wait at the reception desk to be served as they had a speedy service !
• rickaY1808FD (10/5): Excellent service - Excellent staff in both Hotel and pub, very friendly teams, the premier inn team always friendly and the staff in the pub great especially a lady called Hayley
• Navigator22865479923 (10/5): Excellent service everywhere - Matthew, Kiera and Mark were helpful from the start of my stay. I was with a walking group and nothing was too much effort. From helping with luggage to bar service and excellent breakfast I could not fault
• E2080VLstephenp (10/5): Good facilities, fantastic staff! - We rolled up at this hotel at a quarter to nine on a November evening, after a tortuous drive from South Wales. Admittedly, the place IS a bit hard to find! When we arrived, tired and hungry, we received a warm welcome from Olly on reception, but it was accompanied by the unwelcome news that the restaurant had stopped serving food a few minutes earlier. My wife went into the restaurant and threw herself on the mercy of the wonderful Reece, who sat us down and provided toast, butter, marmalade and peanut butter to sustain us. He was clearly closing up for the night, but insisted we take as long as we needed. In fact Mark, the chef, did say that he would have found us something to eat by way of a dessert, but my wife is lactose intolerant, and there was nothing suitable for her. Nevertheless we appreciated this kind gesture. A comfortable bed, a room with a bath and a good night’s sleep revived us, and in the morning Matthew served us a very good cooked breakfast, made to order in the adjoining Beefeater Restaurant by the chef. Matthew’s courtesy and friendly, helpful manner were much appreciated. This Premier Inn is a good stopping-off point en route to Southampton. It has a large, well-lit car park which is free to use. The courtesy and kindness of the excellent staff who run the place will be long remembered. And we will certainly come back next time we’re in the area.
• CarolDavid (10/5): A great stopover. - I arrived at the hotel on my home whilst travelling through the New Forest. I didn't book before I turned up. For some unknown reason, its cheaper to book on line than in person. I stood at reception and booked my room on line. Weird. The receptionist was so lovely, but I failed to take her name. sorry. I booked the premier plus room and they were on the first floor, so the receptionist helped me take my suitcase up the stairs as theres no lifts. There are rooms on the ground floor. You know what you're getting with Premier Plus rooms. It was a lovely big room. The bed was very firm. I paid for breakfast and I picked 8 am. You have your meals in the Bell Inn at the front of the building. A friendly staff member greated me. I saw the receptionist I'd met the day before and was very chatty. Theres a continental choice and you can choose from the menu for a cooked breakfast and its served to you. It was very nice. This Premier Inn is small and is In a beautiful area. I would definately consider staying here again.
• Fifitrix62 (10/5): Excellent staff - We stayed overseas on the way to the Isle of Wight and we're so impressed with the staff. From the moment we arrived they were friendly, helpful and professional. The hotel is a little tired but spotlessly clean, and the food was good. We would definitely stay again and recommend to others.
• traceywI1596EC (8/5): Weekend away - The hotel itself was ‘tired’, but all the staff were lovely and extremely helpful. Had an issue with the room but was swiftly resolved.
• begishem2024 (10/5): Great experience and disability friendly - accommodating to disability and understand of SEN needs and wheelchair friendly incredible that they had a makaton / sign language symbol of Thankyou on their children activity menu at tea time my son was very excited to see it and he started signing thankyou lovely food in resteraunt. Helpful staff Charlene made some great adjustments and gave good tips and advice and Dominika and Recce (i think his name was) done brilliant in resteraunt and always really helpful and welcoming. As family have recently moved near the area were looking for a base to stay when we visit and this will definitely be our choice every time .
• GDC186338 (8/5): Great stay for a few days, although limited menu - Hotel informed us that renovations were due. The staff were exceptional especially Matthew ,Mark, Ollie Reece and the girls as was the cooked breakfast. The meal deal was great and the curry we had for our evening meal was delicious but Very limited choice on the menus . Be kind to the staff as not their fault and should not be put in that position. Will be a nice place when the refurbishment is done as a good base for people visiting the area. Bonus - plenty of parking
• Cruiser45249196837 (6/5): Nice Premier Plus room, shame about parking and breakfast - Premier Plus Room on 3rd floor, room was excellent no issues at all, however parking was a disgrace, extremely pricey, almost extortionate, even with the Premier Inn discount it cost us over £18 for one nights stay, this needs to be factored in to the overall cost of the room whilst staying at this hotel. Our breakfast was okay, nothing overly impressive, had to play a game of hunt the semi skimmed milk around the restaurant to put on our cereal as Premier Inn believe that people only want full fat milk on cereal. This could so easily be a 4 or 5 star location, easy access to Maidstone town centre, train stations and the river for a evening or morning stroll but it was let down by crazy parking costs and lack of attention to detail at breakfast. If I stay again I'll probably use McDonalds for breakfast, much cheaper and probably more appetising.
• laurenb324 (10/5): Excellent value for money - Great value for money. Hotel is a bit old and tired but you can’t fault it for the price. Everything was spotlessly clean and the staff were all helpful/ attentive. Matthew in particular at breakfast was super friendly! Location is good too but you definitely need a car. Not much within walking distance.
• 215vincer (10/5): Very well looked after - Extremely friendly experience, from Ollie’s warm welcome on reception to Matthew’s polite and attentive service in the restaurant, a very pleasant stay. Food was nice, restaurant needs a refurb, but the staff are exceptional.
• Sunshine03725078788 (10/5): Lovely stay - Stayed for 2 nights for a famiky event in premier plus room. Room was spacious, clean and had everything I needed. Lots of parking on site. All staff were friendly and helpful However special mention to Matthew who was absolutely amazing. He was happy, thoughful, knowledgeable and absolutely went out of his way to help in any way he could - a credit to the hotel.
• dnF4981ZZ (10/5): Great stay - Great service! It's my go to place when I need to stay in the area. Rooms are very clean and the staff is very helpful and professional. Highly recommend!
• Renewongy (4/5): Disappointing - Premier plus room bathroom grubby peeling paint no bath towels no pillowcases on spare pillows the outside looks awful definitely not inviting would not stay again unless an update has happened we have stayed at lots of premier inns and this does not live up to the premier inn you expect
• Jet803348 (8/5): Exactly what I expect from a Premier Inn - My sister and I stayed here because we needed somewhere to stay the night before a walking event. It was pretty much what you expect from a Premier Inn. Admittedly, the reception looks pretty small and gloomy but how much time do you spend there? Our room, although quite small, had everything we needed and was clean and comfortable. The only slight issue we had was getting the hairdryer to keep working. We thought there was a problem with it but after speaking with the very friendly and helpful man in reception, he explained you have to keep your palm on a certain part of the handle to keep it working. We were obviously holding it wrong! This hotel was just what I’ve always expected from a Premier Inn and for what we paid, it was value for money.
• elevenelevencornish (6/5): Good and bad! - Firstly the good things... Excellent location for what we needed. Beautiful surrounding area...went for a lovely walk down to the pond...you really should do this. The restaurant was great. Lovely food, friendly staff and a really pleasant experience. Ate evening meals and breakfast and can't fault any of it. The not so good... On arrival the gentleman in the reception was very friendly and helpful however...every other time we passed through the staff didnt even acknowledge us. One sat on the desk chatting to another with no recognition of anyone else. Very unprofessional. The room was nice enough but needed a deep clean. The amount of cobwebs was disgusting...not just the odd new ones but really old ones. Bed and Pillows were comfortable but holes in bedding and in desperate need of replacing. Bathroom smelt very damp and towels had seen better days. The walls seemed paper thin as well...could clearly hear our neighbours! Maybe it was just our bad luck for getting a dud room. We want to stay again as it's convenient for visiting family but not sure we will.
• anthonycO5655SN (10/5): A very comfortable stay - We stayed the night before sailing to the Isle of Wight and again on our return before the long drive home. When first arriving in the car park do not be put off by the exterior appearance !! There is a renovation planned for the adjoining pub. The hotel reception and the hotel side are spotlessly clean. What makes it an even more enjoyable experience is the welcoming friendly attitude of the staff. Zoe on reception checked us in and booked our stay for the following week. She was efficient and we felt as if we had known her for years. We used room 6 which is an accessible room with wet room. Again, spotless, although the main room light could do with being brighter! We experienced no noise at all. Breakfast Monday to Friday is 0630 - 1030am - perfect for a leisurely start. The evening menu is currently very limited, but Zoe told us that a more extensive menu is being introduced next Tuesday (October 14th). She recommended a Beefeater about 15 minutes away, which is attached to the Christchurch Premier Inn. On the subject of food, Ben cooked the most delicious full English with a wide choice of items. Similarly, for those that like a continental, you wont be disappointed! Matthew chatted to us during our first stay. Nothing was too much trouble. When we returned this week, Emma was in attendance during breakfast, taking orders etc. Again, really nice to chat to and genuinely interested in the guests. Value for money? - Yes, absolutely. Its located conveniently to the New Forest and Lymington Ferry port. My wife and I cannot speak highly enough of Zoe, Matthew, Emma and Ben. The nicest, friendliest Premier Inn staff we have ever encountered and we have stayed in many over the years. Thankyou to you all for making our stay so comfortable and ensuring we had everything we required. We will definitely return
• lucylou2675 (10/5): Another great stay in Maidstone - I always stay at this hotel when I'm visiting my family in Maidstone . On all occasions I've found my stays to be pleasant and comfortable for my needs . The staff work exceptionally hard and nothing is too much trouble if you need anything , Breakfast is really good value with good veriety , also caters for vegan and people with allergies , soya milk always available just ask , if you want to take to your room for a cuppa . Ive Stayed in a few different rooms , this visit was room 2 on the ground floor , it was perfect .. walk in shower and everything you would expect froThe Premier Inn and always immaculately clean . Special mention to Reece Dominca and Luke for looking after me . Charlene the manager is always very welcoming and has some great people working for her . Thanks for another great stay . See you in the Spring Lucy Cassin
• janeaG5077BT (10/5): Thank you - Thank you Matthew, Dan and Ollie for a lovely stay. Very welcoming. Despite a limited menu due to refurbishments, we had a nice meal . Good fish and chips.
• olliep632 (10/5): Business - The staff there was really helpful and polite Will definitely be staying there again Such a good location right next to the stations and busses
• DavlynSurrey (2/5): Do not stay here! - Stayed 22nd September- 26th September. On arriving at the hotel it looked derelict from the outside. We had travelled quite a way and decided to have a drink in the attached restaurant and bar. What a shock, the bar area was completely empty excepting two small tables for two. When we asked the staff what was happening, we were told there was to be a complete refurbishment although the staff said the restaurant and and bar had been like this for a year with no sign of work!, We had booked dinner that evening and the menu was very reduced, only food from the freezer, no fresh vegetables etc. Hardly any one was eating there. We have been to many Premier Inn before and we have never experienced any like this before. We always enjoy using the attached restaurants normally to save having to go out after a days sightseeing. Continental breakfast was poor at times, with missing items. If only we had been told when booking, about the situation, we would never have booked here! The only thing that made our stay more enjoyable was the staff who were absolutely amazing! Nothing was too much trouble for them and they were constantly having to deal with complaints. Well done to Matthew, Zoe, Ollie, Emma, Mark and Dan! Premier Inn are lucky to have you all keeping things going! Fantastic team!
• DarrenA592 (8/5): Pleasant quiet stay - i booked a room here for 1 night as i was meeting a friend in town for food then seeing a show in the evening at the hazlitt theatre.Upon arrival there was a bit of a delay in checking in as i was told my room wasnt ready.It said i could check in from 3pm and thats when i arrived receptionist apologised but i wasnt in any rush so it didnt really matter i had to wait about 15 minutes but was then checked in.My room was on the 3rd floor there are lifts and stairs my room was spotlessly clean and i was at the end of a corridor.So went out for the evening and returned just after midnight there was no noise from anyone and i had a lovely nights sleep and the bed was super comfy will stay again if in the area.
• karinalZ1578IL (6/5): Comfortable room, poor service. - Room was very clean and very comfortable, but don’t expect much from the restaurant if on a business visit, and especially avoid if you’re visiting socially. Don’t waste your money there. For 6 nights a work group of us needed dinner and due to this, we were offered to pre order to have at 8pm each night. Only twice did the food come out around 8. Every other night we were still waiting an hour, with no apologies. We even had to ask where our food was! One night they ran out of cheese and openly admitted they’d used the plastic cheese as a substitute. Half of the staff were really trying their best to keep up, despite the restaurant being 3/4 empty, and the other half really didn’t care how bad the service was. Even our drinks couldn’t be made ready for 8pm. Working 11 hour days, we were all exhausted and starving, just not acceptable when the pre order offer was made. We were also aware other customers were waiting over an hour for their food. It wasn’t gourmet dinners, why on earth was it taking so long! Just such a shame when the hotel itself is a pleasant stay. The car park is also daylight robbery, so avoid if you don’t have a business paying for it!
• danielsR4080MB (10/5): Fantastic Experience - Have to say, the staff at Maidstone were extremely helping and went way over the call of duty. Thank you for my Premier Inn Merchandise.
• philparker2025 (6/5): Lovely hotel. Not enough staff. - Hotel is comfortable, and the facilities are good. BUT - there weren't enough staff on. The electronic check-in was broken, so the two people working were chasing their tails trying to run the bar, retaurant and check-in. They did their best (the staff were all really good) but "Premier" Inn simply don't put enough people on a shift. Handy hint - if you want a drink, and the hotel bar is out (soft drinks, draught beers etc. unavailable) then there is an excellent pub 3 minutes walk away in the old brewery.
• T9826YQstaceyc (8/5): Fair - Room was good size for overnight stay, cleanish could of been better , had a twin room but beds were pushed together so had to move them apart , beds very comfy , the shower pressure was terrible and if you have long hair be prepared to be there for a while washing the shampoo out , area quiet didn’t hear outside noise, staff very friendly and helpful , had the premier inn breakfast deal next door in pub very good value , overall would stay again for an overnight stop
• vettedan13 (4/5): In need of a refurb! - The location of this hotel was the reason for chosing this place, on first impressions, I fealt like we were checking into a youth hostel, very small uninviting reception. The corridors were also a bit grubby. On entering the room the first thing we noticed was a very strange damp smell, the room was very tired and in need of new decor and maintenance. There had clearly been leaks and issues around the bath and it showed. Having said all this, the bed was very comfortable and we did get a good night's sleep. The place just really needs a good refurbishment.
• Storyteller483079 (10/5): Great stay - I worked in the building many years ago when it was an office and was very interested to stay there. Unrecognisable of course. The check in process was a bit of a bun fight as they were strict about 3pm check in. My premier room on the 3rd floor was very very quiet, the lifts always available and the free wifi with the room excellent. Good bathroom and air con responsive.
• FrankMiall (10/5): Customer service 6stars - First class food n customer service 👍had little issue with burger, with no question, deducted from bill. The lamb shank shepherd's pie was unbelievable, pork belly very good and pie also amazing. I had to write a review because the staff. If they read this. They are credit to this restaurant, food was great. Be back...!
• Emma (10/5): - The check- inn staff was amazing. We were done so quickly and it made a difference after a long day of traveling.
• 462marciab (10/5): A great stay - First time staying here and it was enjoyable the rooms were very good,clean and apart from a whirring sound which i couldn't find out what it was, I had some decent sleep, staff very helpful and accommodating to any queries.
• ayorindee2025 (10/5): Wonderful stay - I had a lovely stay, the room was spotless. Esther really made me feel at home, offering my extra towels for my children. Thank you
• Trail64206708963 (10/5): Lovely hotel - Lovely hotel good service very friendly helpfully staff would recommend to friends and family . Will definitely be staying again
• F9909WKalanm (6/5): A difficult stay. - A conveniently located hotel for the town centre but if you're a wheelchair user venturing out any further you cannot book a suitable taxi by phone, anywhere in Maidstone. Staff were friendly and food in the hotel was good.
• tomwS4639GT (10/5): Consistently Excellent - I’ve been staying here for a while whilst working away. Without fail the service is great, everyone is always really attentive and work hard to make sure everything is of a great standard. I believe the hotel was refurbished not so long ago and you can really tell. It’s very quiet, rooms are very modern with the added bonus of great air con! Premier Plus rooms are really great and I always try to book one for the added touches of a fridge, coffee machine, iron & ironing board. I’ll be staying for a while yet and thanks to the great team, I won’t be looking anywhere else. Great work Charlene, Paola, Angela, Dominika, Crystal, Richard, Reece and Aidan 😊
• kylegl91 (10/5): Perfect little stop over. - A pleasant little Premier Inn. Clean, quiet and the staff are lovely, especially Sylvia, who was incredibly helpful throughout our stay. The adjoining pub is a great: good breakfast and friendly service. Highly recommended for a peaceful short stay.
• Snoozie7 (10/5): We were very warmly welcomed by Richard. The beds as always were very comfortable and we had access to extra pillows. - Great place to stay. Conveniently situated near our son’s. The beds are comfortable and everything is spotlessly clean and fresh. The only problem we had was the people in the room next door were extremely noisy talking at the tops of their voices and laughing loudly until after 1:30am, but the situation was dealt with by the gentleman on night duty.
• 422cathb (10/5): Highly recommended - Staff very friendly Clean and welcoming nothing was to much problem Highly recommended for a stay Bed very comfortable
• Ratnakumari (6/5): - Nvt
• anneg347 (8/5): Restful stay - Comfy and a quiet room, we requested that due to a four day stay. Room needs a paint refresh, but it was clean and well equipped. Basic provision but that's all we needed, we know Premiers aren't luxury but they do have comfy beds, clean rooms and a pub next door if you want to eat close by. The housekeeping staff were friendly and very helpful. 🙂
• K4298FZnickb (8/5): Pleasant but... - A pleasant stay and reasonably comfy. Location was reasonable. Car park was a bit full at times. Cooked Breakfast finishes early on weekdays (9.00) which they didn't inform me of.
• N7537HQericb (10/5): A comfortable place to stay - The room seemed clean. The bed was big and comfortable. The water was hot for washing. The staff were amiable. Breakfast and dinner in the pub next door were good with plenty of choice and reasonably priced.
• Adventure21706386502 (6/5): Needs some TLC - Generally has a feeling of gone to seed. Grubby carpets, no shaver point, no tumblers in the bathroom. Property feels "down-at-heel.
• 660kariinaz (10/5): Weekend - Went for weekend with my partner. Lovely stay, nice and peaceful place to stay. Great service. Will recommend to everyone. Good price aswell. Thank you
• IanPLancashire (6/5): Poor - Bit disappointed with this Premier inn. Very small and tight car park which makes parking difficult. Rooms are shabby and definitely in need of an upgrade. Sweltering hot with no air conditioning and just a little fan. Quite noisy from fellow guests during the night led to a restless night. Good quality pub next door though.
• izzyhutch (10/5): Happy with our stay at the hotel - This was the perfect overnight stay for us when attending a family members wedding nearby - the bed was comfortable and the room was clean, the restaurant provided us with a perfect place to eat dinner and breakfast and the garden was cool and pleasant in the hot weather for tea.
• VJC64 (2/5): No longer family friendly - Having stayed in various Premier Inns, this has to be the worst. Traveling as a family of 6 adults, one toddler and a baby. The attached restaurant, the staff were soo miserable no small talk, no smiling, no interaction at all. When the food arrived it was basically thrown on the tables. The rooms although small were adequate, however we where awoken around 2-30am by the next room to what I can only describe as an orgee, three adults performing sex acts, talking loudly, screams and moans. They then left the hotel around 3-30am. I was unable to leave the room to go to reception due to not wanting to leave my partner and baby. On leaving the next morning this was brought to the attention of the staff. I did explain that we were going away and I would make the formal complaint on my return. The staff explained that they would advise head office of this and too expect my complaint. I contacted head office on my return who stated they had not been made aware and on contacting the hotel nothing had been documented. I am not a liar, and I feel very very let down by both the Premier Inn complaints team and the hotel staff. I have always had a good nights sleep and felt very safe in these hotels but not any more.
• klodiop (10/5): Fabilous prices - The quality of the Pillows and mattress were excellent, ive had a really good night sleep, i Will be booking Again with premier inn for sure. Prices of the rooms are affordable, i would recommend this hotel to everyone staff are very friendly and helpfull.

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