Premier Inn Ashford North
Location: Maidstone Road (A20),Hothfield Common,Ashford,Kent, Ashford, GB
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at our Premier Inn Ashford North hotel, your gateway to exploring the best of Ashford.
Prime Location
Situated just a five-minute drive from the enchanting Godinton House and Gardens and only 15 minutes from the chic Ashford Designer Outlet, our hotel places you at the heart of Ashford's attractions.
Nature's Playground
For outdoor enthusiasts, the stunning Kent Downs, Victoria Park, and Conningbrook Lakes Country Park are nearby, offering endless opportunities for adventure in beautiful surroundings.
Dining Delights
After a day of exploration, unwind at our Beefeater restaurant, where delightful meals await. Then, retreat to your super-comfy bed for a restful night’s sleep to recharge for another day of fun.
Book your stay with us now and experience all that Ashford has to offer!
Important Information
Free onsite parking, large vehicles can park at rear of the hotel bottom of car park across the bays - speak to hotel regarding this.
On A20 between Ashford and Charing. 2.5 miles from (J9) or 13 miles from (J8) of M20. Follow signs for A20 Lenham from J9. Next to the Woolpack Beefeater. Please use Hothfield or Charing for Sat Nav locations.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- L7770SFml (10/5): I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incred - I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incredibly friendly. I really loved the beautiful location and the cozy atmosphere of the hotel. A big thank you to the staff who made my stay so comfortable!
- kimminge (10/5): Try - Found the pillows a bit too hard for my liking. Very clean room. 3 beds in family room.. 1 double 2 singles. Plenty of tea and coffee in room. Lovely comfy bed.
Fan in bathroom very loud. Overall good clean comfy roo.
- BenR925 (10/5): Comfortable & good value. - We stayed for 2 nights in a Premier Plus room over a weekend & found it to be lovely & quiet. The room itself was very clean & comfortable & I'm guessing it was one of those recently refurbished. The complimentary water & chocs in the mini fridge were very welcome. The wi-fi was not the fastest.
Coffee was either in the form of a sachet via a kettle or a pod coffee maker. There was also tea available, as you'd expect. Plenty of extra sachets/bags available at the reception.
Plenty of free parking when we visited & the Horse & Jockey pub/restaurant next door catered for our evening meals. They are independent of the Premier Inn & weekend brunch/breakfasts don't start there until 10 am, so if you want an earlier meal, you'll have to look elsewhere - we went to the White Hart in town, which opens at 8 am.
The walk into town takes around 20 mins & is along a busy main road.
Dave at reception checked us in & was very friendly & helpful, as were all the other staff we encountered.
If staying in the area wouldn't hesitate to book in here again.
- FarAway09949470857 (10/5): Dartstournament at Aylesbury - Nice bed. Clean room. Friendly staffTell us that there was more coffee availabale at the reception, we didn't know until we got back home. Mayby a cowork with some bakery or something for breakfast. We didnt have any food. The pub nearby was to late open for us. 10 O'clock was to late becouse we had an dartstournament at that time.
- amywT1220OQ (10/5): Comfy stay - free parking - An excellent stay, nice and quiet, lots of free parking, a comfy bed and some great staff. Kind, helpful and really keen to go the extra mile. Bernie was the best!! We ate at the horse and jockey next door for dinner which was close and good value. Room had a good coffee machine and free chocs!!
- P5544SUlindan (6/5): Ok. Not the best. Needs a refurb - Have stayed at quite a few Premier Inns and enjoyed our stay here, however I agree with some previous reviews that the hotel is pretty tired and must be due for a refurbish. The soap dispenser in the bathroom was disgustingly rusty and had not be cleaned. I was going to report this on check out but there was no sign of anyone on reception at the time and no response when the bell was rung! Not good at a time when most people would be checking out. Comfortable enough. It's saving grace were it's lovely staff both in the hotel and the Beefeater next door.
- omarfA656IP (2/5): Lovely hotel but service was poor - The hotel was lovely, but the service was poor. The receptionist on arrival was extremely unhelpful, dismissive and obnoxious about the problems we had. The service ruined the experience.
- anthonyjB9768EI (2/5): Mouldy/Musty Smelling Room 211 - The room had a pronounced musty and mouldy smell, which made the stay uncomfortable. Despite informing reception, no alternative room was available, and the only solution offered was a spray bottle of “Daily Odour Eliminator” to mask the odour rather than address the cause.
While a gesture of goodwill was offered in the form of a complimentary breakfast, this was unfortunately not suitable due to dietary restrictions.
Using the odour eliminator only masked the issue temporarily, and by late evening we resorted to leaving the window open and the door ajar to ventilate the room.
By morning, the smell remained noticeable, so we decided to leave two and a half hours earlier than planned, as the room remained unpleasant to stay in.
- amandabP6579JE (10/5): Stunning room Great staff - Fabulous room spotlessly clean, well equipped and quiet. Easy to use air-conditioning and stunning bathroom with fabulous shower. Great nights sleep. Reception staff on check in (Dave I believe) was friendly, welcoming and helpful. Staff member on checkout was also very friendly
Nice pub just next door served a great breakfast good fuel before our journey home.
- I1305TGkeithw (2/5): Not a good breakfast experience - Breakfast venue dated and not very clean. Found a large black hair among my bacon, couldn't finish it. Was offered another but didn't have the stomach for it
- 639JackieS (10/5): Friendly staff and spotless room - The reception staff on arrival and departure were very professional and friendly. The room was spotless and the cleaning staff were friendly. The room was very well stocked with facilities for hot drinks and bathroom supplies.
- P5544SUlindan (6/5): Tired but nice staff - Stayed at many Premier Inns and they have all been pretty consistent. This one feels a little tired and in need of some TLC. It's saving grace was it's staff, those that we met, who were very pleasant and welcoming. Afraid the bathroom left a lot to be desired, in particular the soap dispenser which was dirty and very rusty and was the same in my son's room. Would not cost much to replace them. Didn't really want to use it to be honest. Otherwise OK but I have stayed in better..
- Y7731HSwaynek (10/5): Premier Aylesbury - Friendly service from Bernie on check in, comfortable, quiet stay.
Pub next door serves lovely meals at reasonable prices.
- X2110YEmarkp (4/5): Old and dreary hotel - Staff were polite and check in was effortless, however the entire hotel is tired looking and in dire need of modernisation and refurbishment. This seems to be symptomatic of many Premier Inn's these days with a clear lack of investment over a long period of time.
- 437lyndonl (2/5): What looked like paid workers, bought in to provide sexual services to groups of men. - Had three rooms booked out by Travellers who with the assistance of a few girls, made a lot of sexual noises and even more noises constantly moving between the rooms. I ended up leaving at 4.00 am and driving home.
The worst hotel experience I have had, anywhere.
- kevinT3154UN (10/5): Another good night stay at Premier Inn - A very quiet location on the outskirts of Ashford with a very easy link from the M20. An ideal location for an overnight stay on your way to the Ferry or Le Shuttle. Be aware that there is no food surrounding the hotel should you arrive after 10pm. The petrol station across the road appears to be 24hrs - so a convenient fill up point if you are going to Europe. Approx 20 minutes by car from the hotel to Eurotunnel.
- J7180KKjessicae (6/5): Breakfast closed early - Friendly staff, large room and comfortable bed (even if we had to search for extra pillows because there was just one each on the bed). Would have given a higher rating but breakfast left us very disappointed. We weren't told anything when we checked in but had a notice in the room saying it was open until 10:30. We were there for a wedding so had a very late night and only got to breakfast at 10:15. We knew it was a little tight timing wise so were just planning on having some pastries or other ready-made items but when we got there we were told it was closed. We weren't even given the option to grab something 'to go'. So basically we paid £22 for nothing, despite arriving during the advertised hours.
- trev1limoges (10/5): Great experience - We used this particular Premier inn last year on a trip to France and found it to be exceptionally good and reasonably priced. Close to the tunnel made it a relaxed unhurried start to the holiday.
- X1752FPnickm (10/5): Brilliant. Megga. Best Premier Inn experience in the UK. - THE best Premier Inn experience ever. Uber clean, plenty of easy parking. And...the icing on the cake is the beautiful breakfast & the beautiful setting of the immaculately clean Woolpack. If Cloe is in the Woolpack, she just makes the whole experience grrrrreat. Happy days...
- K6022YRhelenw (10/5): Definitely worth the money - Staff on reception were excellent, friendly, efficient and very helpful. The room was significantly better than the Travelodge we stayed in the previous night. Bright and airy, plenty of room, my dad had a disabled room which had everything he needed. The noise between floors was also very good, even the cat that frequents the hotel was lovely. Ate at the Beefeater next door for dinner & breakfast which will be reviewed separately. Would highly recommend for a nights stay.
- Wizking (10/5): Perfect 3 night visit. - Another great stay at Ashford North. Very nice greeting at reception, clean room and comfy bed.
We stayed for 3 very enjoyable nights. Thank you.
- Y7634DFfrankm (10/5): Excellent for wheelchair users - As a disabled person in a wheelchair the bedroom and wetroom were all that I could have wished for. Very clean. Even fitted my hoist easily
- E4423HFdaveh (10/5): BRILLIANT 5 STAR HOLIDAY INN - LOCATION & SERVICE - 12 WEDDING GUESTS AND FAMILY STAY AT HOLIDAY INN AYLESBURY 5th thru 7th Sept 2025.
We all wish to extend the biggest thank you to all the staff at this Hotel. Our experience and stay in our brief time there was nothing less than exceptional. I don't normally give feed backs, much less pick out individuals! However, this time I to thank Raj at reception the afternoon we all arrived. How he managed all 12 of us, each with their own individual special requirements and all speaking at the same time at him. How he kept his cool professionalism, well hat off to you Raj, just brilliant.
Then at meal times, again not an easy task for anybody handling 12, but the staff were outstanding. Three stand outstanding commitment to great service, Sanjaya (Chef) Most of us requested a curry, but with specific individual requests for varying hot and mediums strengths. Sanjaya, not one piece of curry left for clearing up! All was perfect, thank you, Unfortunately, did not get names of the Evening and Breakfast Staff on duty that Saturday 6th and Sunday 7th. All so very helpful, again trying to handle 12 with individual needs was just simply GREAT - THANK YOU ALL.
Finally, just wish to say I thoroughly recommend this Holiday Inn to all in the Bucks area wishing to find accommodation.
Dave and Sofia Troullinos &
ALL WEDDING PARTY GUESTS
- Venture66065563528 (8/5): A positive stay. - A modern hotel, which was clean and tiday with friendly staff. Breakfast is served to you at the table, which is unusual but nice.
- NorthStar47377208364 (10/5): Great premier inn - Love this premier inn. Great staff and rooms. Local to outlet. Visiting family and friends. Clean and spotless . Will return
- Jimizzy (2/5): Disappointing - Disgusting Toilet - I had read some pretty poor reviews about this hotel, so my expectations were pretty low. However, it was a decent price and seemed acceptable as an overnight stop before an early start the next morning.
The hotel was more or less as described in other reviews - in need of some tlc, a slight musty smell everywhere, etc., etc. All of this I was aware of when booking, so no complaints really. However, what I wasn’t expecting was the appalling state of the toilet in the bathroom - see photograph. Absolutely disgusting, and obviously not properly cleaned for some length of time. There is no excuse for expecting paying guests to accept this level of filth, not to mention the possible health risks attached!
I reported this to the front desk staff.
I’m a long time user of Premier Inn when traveling to Europe. Sadly I will not be using Premier Inn again.
- georgief220 (6/5): Premier inn - Well we got there no one at the front of desk press the bell no one came, a few other people joined the waiting to checking in and pressing the bell which obviously didn’t work. Lady came out probably just finished her lunch breaks and was like did you press the bell, obviously broken. Wouldn’t go over to the beefeaters in the evening it’s just shocking. Bed is comfortable, rooms are a good size nothing is bad about this premier in just the fact we wait to be checked in and the beefeaters is rubbish in the evening
- foxemillia (2/5): DAMP! Awful. - Car parking good. Location for getting to Dover ferryport in the morning also good.
BUT
Arrived at 10pm after a several hours' drive. As soon as I opened the door to the room, I was hit by the stench of damp mixed with some sort of floral air freshener. But overwhelmingly, damp.
No openable window in the room either, so no way to try to get fresh air in there.
I immediately returned to the reception but was told there were no other rooms as the place was fully booked. I was also told that several other guests had complained about the damp recently.
No suggestions on where else I could possibly sleep - helpful otherwise - were forthcoming, so I ended up sleeping in the car.
Would absolutely avoid.
- 748DanM (2/5): Hotel is ok, rooms not the best. - Lady on reception was nice and pleasant. Unfortunately Air conditioning not working, fan was in the room but worked intermittently. The TV turned on when it wanted to. Room wasn't very clean along with the bed linen.
- dawnmA1955QD (10/5): Great service - 5* to the staff at premier inn including Bernie, all the staff are very helpful and I would stay again. Thank you. Very clean and new rooms
- X5632GGpaulap (10/5): Will definitely return to this hotel - Lovely 2 night stay at Aylesbury Premier. Has recently been refurbished so all clean and fresh. Had a good nights sleep as the room was quiet. No air conditioning but not a problem as a fan was provided in the room. Breakfast is not available at this hotel but there is the pub next door which serves from 10:00 and is good value. Overall a pleasant experience which added to our trip. We will definitely be staying again on our next visit.
- johanz852 (10/5): I forgot my carkeys and the staf was really helpful - Very helpful and friendly staf. I forgot my carkeys and the staf were really helpful. The matresses are also very good. Enough parking places
- totallyjo (6/5): Not a Premier Inn for me…. - My previous visits with this hotel brand have been very good, until now, at the Ashford International Central location. The staff were absolutely lovely: friendly and helpful, and everything looked good at a glance, however, when I entered my room I knew there was a problem by the way it smelled. Everything looked as it should, but there was a definite stale smell in the background. As though the cleaning products were vinegar or something else very cheap. There was also dust on top of the wardrobe; dust around the bed legs on the carpet, and rust around the on/off switch for the lamp on the desk. Not a big deal as I quickly got used to the smell, but it was very unwelcoming, and almost puts me off going there again. I also visited their food place opposite, and had a nice tasting wine and a hearty snack, but the table was sticky and the venue looked not at all clean, and smelled stale: my issues at this Premier Inn did not exist at any of the other locations I’ve stayed at.
I won’t stay here again, although I’m willing to give Premier Inn another chance.
- Carriehilton (4/5): Do not stay during hot weather - Stayed on 13 August, when I checked in I was offered a sheet as an alternative to the duvet, which I accepted. When I got to the room it was very hot, 28.5 degrees, I put the fan on which was noisy. I did not sleep well, it was so hot, and put the fan on and off, but it was noisy and couldn't sleep with it on. When I got up at 6.30am it was 29 degrees. I asked for the Good Sleep Guarantee refund, and they declined under clause 12 of the T&C. They are in the middle of refurbing this hotel but without air conditioning. Strongly recommend do not book in hot weather. Part of car park closed off, outside needs TLC but the room was lovely just way too hot.
- William (2/5): First and last time - We stayied two nights at this hotel
The room on the first nigth was 25 C
The 2rd night it was 28.5 C
So you could not sleep
They have a good night garantie
Asked at front desk
They said to contact the guest relations
Contacted them just to find out that first i did not book with them dirrect
And that the room temp do not fall under the good night because this hotel does not have airco
So what is the point of having a good night garantie
- 475kellyg (6/5): Hotel really needs some TLC! - We stayed for 1 night as we got off the shuttle late. This hotel was ok but tired, the main hotel and rooms need a refurbished. Our air conditioning unit bubbled and banged all night but had to keep it on as we couldn’t open the window due to people smoking outside! The fan in the bathroom was so loud, we had to turn it off at the mains as it never stopped.
The bed was clean on arrival but we had a funny smell in the room. As it was so late we just sprayed some spray and got our heads down.
We again only had 2 cups for 3 people, what is it with primer inns and doing this!
Over all ok, but would recommend this to stay.
- 475kellyg (4/5): Dirty and needs to refurbished desperately - We stayed here for 1 night before getting on the shuttle. The hotel is in desperate need of refurbishing, the room was tired, carpet was terrible, the room had a fusty smell to it. The bathroom was musty and the floor was terrible. There were 3 of us in a family room but we only had 2 cups to have a drink.
Thankfully the beds were clean and comfortable, this was the only positive to this stay. This room wasn’t cheep and we always choose primer inn over travel lodge due to it normally being better but I Wouldn’t stay here again.
- Millarmaid (4/5): Basic hotel lacking a few amenities. - Such a shame that this is not one of the better Premier Inns. There is no WiFi in the main hotel as it’s currently broken and they clearly are in no hurry to fix it. The bathrooms have no shaver socket. The place is rather tired.
However the beds are comfortable and the air con works.
The rooms are mostly quiet.
- Vale46fan (6/5): Ok but dont expect much. - Check in ok but staff member was busy on computer and I was left standing like a humpty for a few minutes.
Room fine but bedding on fold out sofa bed was stained. Was too late and up too early to get changed just took it off.
Great location for channel tunnel though about 15mins drive down motorway to check in.
- 471carysw (2/5): Dont bother when building work going on - Staying in a building site wasnt the best when we came away for fun and relaxation. Dust everywhere.over powering smell
- Voyage33937004874 (10/5): Staff were amazing - Arrived Sunday the 3rd of August after a couple of stressful days to the warmest of welcomes even with the renovation work that was undergoing the staff were amazing the room was spotless and a massive thank you to Bernie and karen who welcomed us and booked us in early and was full of local knowledge they were amazing even with the work going on they went above and beyond a credit to the chain..many thanks
- 962saintj (8/5): Very good value - Its a budget hotel that ticks all the boxes, clean, parking, wifi, restaurant available with the french connection next door (ask about the deal)
The pillows are a bit hard. There isnt much sound insulation between rooms. Its a two star hotel really but we had an ensuite bathroom and tea and coffee. Its tucked away on an industrial estate but still a nice clean area
For the price we thought it was really very good
Ensure you put you car reg down in reception for the number of nights you are staying.
- Jezmalta (4/5): A low end Premier Inn - without breakfast on weekdays - I was fairly shocked to learn on arrivals there was no breakfast provided on weekdays which for a Premier Inn is poor - the sink didn't drain properly and taps had an economiser fitted so at best produce a spray not proper flow of water.
One good thing was given it was hot a fan was provided given rooms were not airconditioned. This was critical to be able to sleep.
This is a low grade Permier Inn, if I were them I'd sell it rather than have it drag down a typcially good performing brand on general standards.
- E6464LGpaulm (4/5): Overnight stay to visit friends near Aylesbury - The welcome was nice and we were presented with a refurbished room.
However, the room had no air conditioning!
The bathroom door would not shut properly.
The shower was weak.
All unremarkable comments, you might think. However, dynamic pricing or not, booking at least a week ahead at almost £150 room only in a hotel that clearly wasn't full, this stay represented very poor value for money.
The follow morning, we enjoyed breakfast at the adjacent restaurant at a fair price. Upon leaving, I noticed the men's rest room was in a disgusting state.
- Acam87 (10/5): Great stay for the tunnel - A great stay. This is a hotel with a large extension so I cannot comment on the original rooms but the extension family room we had was fabulous. Really spacious. Fantastic aircon! Great location for the channel tunnel and free parking suitable for campervans.
- joshrC3529SJ (10/5): Exelent staff and rooms! - Such a lovely hotel, clean and comfy rooms, the staff are amazing especially Katie! You feel incredible welcomed and at home even if you are staying for one night. 10/10 experience
- katem984 (10/5): Thank you Bernie! - Great renovation meant I had a lovely spacious brand new room. Hotel was also extremely clean. A special thanks to staff member Bernie who really went above & beyond to help me & is a lovely warm & helpful presence to have on staff. Highly recommended
- P9624ZQjackc (10/5): Overnight stay with two boys - Katie on reception greeted us with a lovely smile , she is very polite and helpful and great at her job wish there where more people like her in the world , the room was clean and tidy and perfect for a one night stay with my boys
- ram028 (8/5): Nice and friendly. - Ashford North is a lovely hotel in a countryside setting. The staff are friendly and attentive.
The hotel is getting a little tired and in need of a refurbishment but please don't let this put you off. Although there are fans in the rooms Air con is desperately required and also they need to add some form of lift.
I have used the hotel before and will definitely be using it again.
- Road784729 (2/5): Bed Bugs Infestation !! - My wife and I planned to stay here as an overnight stop prior to crossing to France Le Shuttle. We are frequent users of Premier Inns and never previously had any issues. On arrival we found the whole Hotel disappointing and very dated. You immediately find there is no lift in the Hotel (we were in room 42 on the 1st floor) and you have to struggle with your luggage up the stairs to your room, where you find there is no A/C only a manual floor mounted electric fan, the noise of which will impact your sleep through out the night. The water pressure in the shower is pitiful but worst of all, we were awoken about 3pm in the morning after being bitten and finding the bed and bathroom were infested with BED BUGS !!, we also found remains of food crumbs in the bottom of the bed after pulling the sheets back, we immediately had to vacate the room and Hotel, stopping off at reception to report the matter and show photo's and video's to the night porter on checking out. Needless to say were were extremely disappointed with our stay and will be contacting Premier Inn customer service on return from out Holiday.
- jaysingh_12 (10/5): Zac at the restaurant, brilliant - Warm welcome following an easy check in. Room very clean and beds very comfortable. Easy parking and good location of hotel.
Breakfast was brilliant and a special thank you to staff ZAC who was very welcoming. Nothing was too much trouble for him and couldn't move after breakfast 😊
Need more Zac's around the world. Compliments to the chef, cleaners and all staff who maintain a well run ship. We will definitely be returning
- 782gemmah (10/5): Reliable, Comfortable Stopover – Ideal for Eurotunnel Travel - We’ve stayed at Premier Inn Ashford Central multiple times when travelling to and from Europe, and it consistently delivers. It’s a convenient, comfortable stop with easy parking and a short drive to the Ashford Designer Outlet, which is handy for grabbing dinner.
The hotel offers a good on-site breakfast, and staff have always been accommodating when we request a quiet room. As with most Premier Inns, it’s no-frills—but the rooms are clean, quiet, and comfortable, and the price is reasonable.
A solid, stress-free overnight option—we’d happily recommend.
- apat1a (4/5): Not your money's worth until the place has had a full refurb - It's just the type of hotel where you sleep because you are passing through/doing something in the area.
That being said, our experience was poor and we feel we totally didn't get our money worth, considering a £150 charge, we found ourselves with: not a warm welcome (ok it was during the heatwave and the reception was essentially hell on earth but still); only 1 set of towels instead of 2 as if the booking hadn't been read correctly; the air conditioning wasn't working and we are fairly sure this was known because there was an old fan in the room (there was also a refurb going on in another wing of the place so would explain why it might have been cut).
There were only x3 sockets available and none near the bed, making it inconvenient for charging or if you had to be there for work.
As mentioned, there was a refurb so also the restaurant was closed and wasn't possible to get food, pubs in the area were shutting the kitchens at 9pm (pretty surprising and we are not from inner London) so that made it a rush in the evening and nothing to look forward in the morning after the night.
- andywN6376NH (10/5): Excellent hotel especially Bernie - The staff was amazing really helpful if I was stuck with anything or needed anything especially Bernie she was a amazing and would recommend it too anyone who is around the area and is looking to stay at a hotel and I will definitely be coming to stay here highly recommend this hotel 5stars from me 👍
- donalda18 (10/5): Great staff - Just another premier inn on the outskirts of town. The attached pup was as expected too. However the staff and especially suran made our stay so good and enjoyable.
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- T499DRsandrac (4/5): One night stay at Ashford North Premier Inn - The bedroom was clean. Only two pillows on bed the other two on top of wardrobe. Tv had very few channels.
The bathroom was totally inadequate. Only two towels and shower was over the bath with no handles. Bathroom was odd design like a triangle into bedroom. Not sure who the architect was!
- Pam467 (10/5): Definitely worth a visit. - Staff were extremely helpful. The hotel is a good example of a Premier Inn. The attached restaurant was very busy but very good. The waitress was excellent.
The hotel is well placed, being 20 minutes from the tunnel.
We will certainly be back!
- K7045JJchrisj (10/5): Comfortable, quiet, great night’s sleep. - Good, comfortable, great night’s sleep. Very helpful and friendly staff. The restaurant was very good, the waitress was exceptionally efficient and friendly. The hotel is 20 minutes from the Channel Tunnel and is a great place to stop over for an early start.
- Fanial (10/5): Would absolutely stay again. Clean, comfortable and great value for money - We had two rooms and both were perfect! Immaculately clean and comfortable. Everyone had a great night’s sleep. Reception really friendly and helpful and wished me happy Mother’s Day which felt really thoughtful. Plenty of space in the car park and town a short drive away. Great value for money! We also loved the little tuxedo cat that seemed to think he owned the place :)
- Kaygan09 (10/5): Sunday night stay - The staff are very friendly, the bed is amazing and the rooms clean. Was a great stay and will definitely be back. The food next door was also fast, tasty and efficient. Nice hot showers, attentive staff, friendly management, thank you to the whole team
- TheGillski (8/5): Comfy bed, great service but tired room! - There’s a saying that you always know what to expect when you stay at a Premier Inn. It’s generally true, but I felt on this visit that the facilities were sub-par.
The room seemed clean but very tired. It had obviously experienced a hard life. Rather sad curtains that didn’t quite close. Heating that couldn’t be adjusted. Old carpet and furnishings. The bathroom was tired and the colours rather grim and old. Sad to find a bath rather than a walk in shower. And the corridor outside was noisy.
On the plus side, I found the bed very comfy. The staff were lovely, very friendly. The breakfast was excellent. And the resident cat was just gorgeous!
Photos