Premier Inn Epsom South

Location: Brighton Road,Burgh Heath,Tadworth,Surrey, Tadworth, GB

Star Rating: 7.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Stuart (8/5): - Good pit stop.
• Cruisertraveller (10/5): Good value - Good location for Evesham and surrounding areas. Nice clean and comfy hotel with good amenities as beefeater next door for food. Staff very helpful and friendly. Room clean, nice and spacious with tea and coffee facilities. Bed nice and comfy. Good amount of parking.
• kirsty10000 (2/5): Someone is sleeping in my bed! O - I had someone sleeping in my room!!!! Beware, I was told if you have the same room key number in another hotel it could open your door. Worse still, I think someone just needs to show their room key (piece of paper) and get another key. This man in my bed was completely drunk. Absolute disgrace and a breach of safety. Won’t be staying in a premier inn again and will be reporting this to my workplace and to whichever partnering standards committee will listen. Terrible.
• H4373SKsteved (10/5): Enjoyable stay in Edinburgh - Stayed for 3 nights at the end of November. Check in was easy and very friendly. The room was warm and had everything we needed. Good shower and clean bathroom. Easy to use heating. Lovely comfortable bed. Meals were very good and reasonably priced. The staff were welcoming and very helpful. Highly recommend just over 5 minutes walk from the station!
• magdarI9505HV (8/5): Great visit - In general very clean with kind staff, at arrival plenty of parking space but filled up quick! Comfortable bed and tasty breakfast. Great value for money
• F9004QOsimonw (2/5): Smelly, bad customer service and mould in the room - Paid for an early check-in for a family room, check in desks broken and a curt employee asked what we wanted. After checking in the room was extremely smelly and mould on the ceiling. I requested a different room and was told I would have to leave the current room now and wait 4 hours in the reception for another room. Absolutely minimal service level. Will not stay here again. It’s cheap but not worth the money, pay a little more and stay somewhere clean that does not smell.
• wal060768 (6/5): Could be better - Very good location for railway station, shops and bars. Rooms and corridors could do with a face-lift with the room looking very tired.
• RoosC1 (8/5): Good place to stay - Very convenient hotel in the middle of New Town. The staff were very helpful and friendly. The rooms are adequate, no frills. Stayed in an accessible room, the bathroom was excellent. Great shower!
• IanPLancashire (8/5): Ok - First stay at this hotel. Nice friendly check in with plenty of free parking. But tricky to find in the dark as off a service road behind the main services. Room was clean and tidy and pretty quiet during the night. The attached restaurant was poor but other eateries available on the services.
• 935amandan (10/5): Fabulous time away with family - Fab location for most things … staff at check in and breakfast were all lovely . Will definitely be returning. Train station is just over the road so great of arriving by train.
• brownie71 (2/5): The Smell! - We always stay at Premier Inn but this time the smell was disgusting. We went up the stairs and the smell of musty like a wet dog hits you along the corridor. We got to room 136 at the end and went into our room and it smelt of sick. Windows left open but the smell was horrendous. I called reception and she advised that the carpets had been sprayed with something and were going to be taken up. I then hear a generator outside which starts every 15 minutes for I think 5 minutes. I can't close the window because of the smell. Such a shame as we love Premier Inn but Evesham we will call to check if sorted before booking again. Staff and bed lovely
• rowanb783 (10/5): Great value for money, central location - Our stay was lovely, the room was nice - top floor with a view of the roof of the next building and a gargoyle type statue. The food at the breakfast was nice, apart from on our 2nd morning when the meats (bacon and sausage) were room temperature, despite us being a few minutes early before the official breakfast time had started. Only thing missing from the room was a toilet brush. There was a peculiar brown liquid stain on the side table (hoping/telling myself it was chocolate milkshake).
• R5838XBemmaa (10/5): Best team ever - Went here a few nights with work and so glad this is where they chose! The staff here made us feel right at home - special shout out for Harvey and Laura who were so good to us they deserve raises
• Katgrayable (10/5): Exceptional Staff - After staying at multiple Premier Inn's, I can safely say this was one of the best. The hotel was clean and comfortable but what truly stood out was Laura and Harvey. From the moment we walked in, we were greeted with the warmest welcome. They were genuinely friendly, helpful, and really made our stay. Overall a lovely team and a credit to Premier Inn, thank you!
• N6109XLsarahk (10/5): Wonderful stay - We would really like to thank Fraizer and his team for making us feel so special and welcome From arrival there was a mix up with the room booking due to main contact centre not direct with them He sorted straight away and amended our booking, got the room ready and while we waited made a cup of tea. The staff were all very attentive and could not do enough for myself and my mother. Thank you so much and will be back.
• A100ZLhelene (10/5): Nice stay - Lovely and clean, reception staff were lovely. Had a breakfast each morning, and the food was good. The lady doing the breakfast, Julie, so hard working, she was so polite and cheerful made it a pleasure to go for breakfast, an absolute star.
• J4182SIvictorr (8/5): Well chuffed! - Great location with lovely staff (especially Helen) a very nice breakfast and very comfortable rooms The only minus is some surfaces in the room were a bit dusty, other than that, all good
• michalkaras (10/5): Great stay - Nice and clean room excellent staff, very helpful and friendly staff especially Laura. Great location not too far for your daily shops.
• mariemH1866KJ (8/5): Good Location - Conveniently located hotel with easy access to attractions in local area. Public areas look like they could do with a bit of a refresh but the room was clean and tidy with a very comfortable bed and a nice powerful shower in the bathroom. Wifi access was very poor. The reception staff were friendly and helpful.
• JudithCole1969 (6/5): Poor - Not as good as it should be, lack of staff when we arrived , one lady who was very friendly , setting up for breakfast / running the check in desk and the bar , this woman could do no more ! Breakfast poor , dirty tables not cleaned up , lack of cooked breakfast essentials , slow replenish. No muffins or croissants , barely any crumpets or pikelets, told it would be 20mins for replenishments but they never turned up . Coffee machine on the blink . Staff again lacking , 2 people running the whole breakfast. Not acceptable for Premier Inn which is usually fabulous
• Z2143TOmelanied (4/5): unfortunate management of disruption - The hotel is very well located. The bed was comfortable. Unfortunately there is building work next door and my room must have been right next to it because i was woken up at 7:45 every morning to very loud drilling. I understand that its not possible for the hotel to control this, however knowing it is going on they should not be allocating rooms where this disruption is occurring. I tried a few times to go to reception to request a room change and there was no one there to speak to.
• raymakin0051 (2/5): Shame on you Premier Inn - It was, without doubt, the worst weekend break we have ever experienced. The hotel was shabby so that cleaning wasn’t producing a quality outcome. There was no lift and the stairs and passageways were narrow and awkward. There was flaking paint in the bedroom and mould, even round the soap dispenser. We had breakfast on the first morning but it was not of the usual Premier Inn standard. We didn’t want breakfast the next day which was lucky because a notice at reception told us that “owing to a National Supply problem” there was no food available. (There were 3 large supermarkets within a 3 mile radius). Non of the staff were able to do anything other than say how sorry they were but one said that the hotel was going to close next year for a total refurbishment. The company website should have warned that this was going to happen and that the hotel was not up to standard. Paying £211 for 3 nights in such shabby conditions was not acceptable. Luckily we did not have young children to worry about.
• 492SusanB (10/5): Wonderful experience for us on a special day. - The best Premier Inn I've ever stayed in. The staff were friendly and professional. The location was superb, the room was clean and of course the bed was comfortable. We were celebrating our 54th anniversary and everything came up to expectation. A special thanks to the lady who served us in the restaurant on Wednesday 30th.
• 331annec (10/5): Brilliant Short Break - Theatre Break- Arrived by train, hotel in great location for shopping and attending Playhouse. Checked in at 11am ( small charge ). Room was very clean and usual standard for a Premier Inn. Extra tea, coffee and milk available near to the reception. Hotel was fully booked but did not hear any noise. Breakfast buffet was great- shown to seat and waiter told us where everything was. Food was plentiful and piping hot. Staff constantly monitoring and replenishing promptly as and when required. All staff went out of their way to be friendly and helpful. We checked out early and made use of the hotel luggage room. Will be back!
• Quest46392940661 (10/5): Number one stay above and beyond staff - Absolutely first class rooms and above and beyond staff they are exceptional polite and friendly and helpful but above all professional. The staff are always there whatever the problem or even for a chat The best Premier Inn we have ever stayed in 11/10 ☆☆☆☆☆ 🌟
• Navigate574912 (10/5): Great value family room.. - Great value room before a holiday....it was quiet and clean and the staff we're helpful and friendly....parking was free and a nice breakfast choice in the morning finished the stay off perfectly....
• ricksY8954VQ (10/5): Excellent - All the staff are Excellent, happy and helpful, Laura and Nathan are the only names that I know and they like all the staff are 1st class
• claudiast (8/5): What you see is what you get - Not pretentious, what you see is what you get. Small rooms with the basics, one towel for each person and a bottled soap that doubles as shampoo. Room was fairly clean although there were some suspicious spots in the carpet that looked like cigarette burns. Service to match the accommodations
• Cruiser17189372308 (10/5): Good review - Laura signed me in and couldn't have been anymore helpful, Then Harvey cooked my meal and it was perfect couldn't have asked for anything better. The deals are also amazing quality.
• F7206THdeborahj (10/5): Fabulous location in city centre - Great location. Rooms very clean. Our room looked out onto the castle. Lovely staff. All in all a great stay. Would definitely return.
• roykearsley (4/5): Don't use if you don't have to, will never good back to this location. - Smell in room, resturant very poor for breakfast haf to book a time when there only 4 tables being use and evening could not get a table until after 6.30 when there only 2 tables used. Very poor hotel in general how a Premier Inn
• ArchieG973 (10/5): One of the best Premier Inn's - Brilliant experience at this Premier Inn in Edinburgh. We got checked in ahead of the usual 3pm as our room was ready. Plenty lifts up to the rooms which was adequate for the 2 of us. Room was clean and tidy and was very quiet. Bed and pillows were comfortable infact was best night sleep I've had in ages. We did the meal deal and dinner was good and plentiful also the breakfast with the cooked food cooked freshly. Staff all polite and helpful.
• Dickusok (8/5): Good location - We normally book premium rooms when staying at a premier inn, however on this occasion we had a standard room. It was clean and spacious and as usual pretty comfortable. Premiere inn are saving money by not providing glasses in the bathroom, using cheap single tissue dispenser instead of toilet rolls and only providing 1 hand towel for 2 people. As usual no toilet brush is available. The hotel is in an excellent location and although in a busy area was very quiet inside. We had booked an early check in and the auto check in wasn’t working. We had to wai at least 10 minutes for a staff member to check us in and he wasn’t vey friendly or speedy.
• kissfreek (4/5): Good hotel but chaotic ending - Our stay here was fine until we came to leave when utterly chaos and an unacceptable and dangerous level of (non) service applied. The hotel is very well located on Rose Street about a 5-10 minute walk from Waverley station and is, as are all Premier Inns, clean, comfy, quiet and welcoming. Our room was great and comfy with all the amenities we wanted for a 2 night stay. We chose not to have the room cleaned during our stay but the room was very clean and stocked on our arrival. Breakfast was good, taken in the on site restaurant and bar and good value. There were some very short waits for hot items but all was good. Overall I would give the hotel a 3-4 star review based on that experiencewere it not for the ending as now outlined. Then the chaos! Shortly before we were due to leave there was a genuine fire alarm. No one from the hotel provided any support at all and no one seemed to be in control of the incident. A fellow guest, with severe walking difficulties, was left to be helped by fellow guests on the stairs then no one identified themselves as being a fire Marshall once outside. Equally no one seemed to know what to do when we said we were leaving. Unacceptable all round and unsafe.
• johnhp702 (8/5): Do not be fooled - Do not be fooled by the appearance of this hotel, yes it does look a little bit shabby outside and the inside may need a little TLC but a good night sleep can be had at a very reasonable price and the breakfast is well worth investing in.
• Relax314104 (2/5): Flooded bathroom from leaking toilet - The carpet in our room outside the bathroom was wet, we were offered another room but thought is was something spilt on the floor so we were given towels to put on the floor. In the morning the bathroom floor was flooded from a leaking toilet it smelled horrible so we were unable to use the bathroom without treading in dirty toilet water. We complained and told maintenance would look at it. We were offered no compensation. We were only there one night. On closer inspection it looks like the flooding had been going on for a while but unfortunately I did not think to take a photo as I thought we may have been compensated in some way, but we were not!!
• susaneZ3003AD (10/5): Ideal for a short break - Nothing wrong with this place, great location, room clean and comfortable, friendly staff. The cleaners don’t come in your room, unless you ask. We needed bins emptied and toilet paper and a fresh towel, we asked the nice young man who was cleaning and he did it straight away. All you need to do is speak up. Breakfast was nice, good choice and as much as you want. Tea, coffee, milk for your room available near reception to get when you want. Perfect for a short break and would stay again.👍
• Climber40529725648 (10/5): My stay - Was a lovely room. service was great especially a young boy named Harvey he was very polite and would offer me or anyone help without even asking. had a great stay woukd definitely recommend if your looking for a nice, quite and friendly Environment.
• terryy729 (10/5): The best hotel I’ve been to without a doubt thank you Harvey for all your help - The couple days I stayed was amazing. The service is great. Felt like I was at home a staff member called Harvey helped me out as much as he could was polite and well spoke would recommend coming to this hotel if you’re in Epsom
• H1773QBleahw (10/5): I’ve stayed here for the last 3-4 weeks and met amazing staff always going that extra mile Thank you for an amazing stay - Amazing staff, polite and respectful willing to go that extra mile see you all next time and thank you for everything 😊👍👍
• Jamieevans85 (10/5): Nice place, great staff - I eat breakfast here sometimes 3 times a week. Staff are brilliant, my man John has the till ready to go when I walk in. All Staff are friendly and helpful. If you see a bad review from this place then they must be hard to please hahaha. Will continue to eat here and premier inn is usually my choice when booking a night anywhere.
• J2088KSkennethm (6/5): Only OK - Dirty men's underpants behind the bathroom door from previous guest, not something anyone wants to see but my wife was seriously unhappy. Bed was not made to hotel standard according to my wife, was just thrown together like something I'd do myself. While the bed making skill was lacking but not a deal breaker by any means, the jocks in the bathroom certainly were.
• K1041BCdebt (10/5): Not so hidden, hidden gem - Been going to various premier inn breakfasts further a field but was suggested to try this one. It did not disappoint. The breakfast was great. Fruit was fresh and hot and cold items were on point - including the poached eggs (which are made to order). Nathan was lovely and helped with ensuring my car was registered for the car park so no surprise tickets. All in all a great visit.
• darrenbM8264PE (10/5): Stayed for work great service and assistance - Max and Harvey were excellent and a credit to premier inn very helpful. They helped greatly at checkin and assisted with directions to local attractions and guitar shops.
• shelleyn673 (4/5): Most disappointing Premier Inn stay - It was the worst Premier Inn I've ever stayed in. There was no lift and I was on the second floor, not easy with bags at my age. I was told to let the reception know before 12 the next day if I wanted my room cleaned, I told them as I checked in at about 21:30 on the Friday that I wanted the room done the next day, but still it was not done. At £100+ per night it is the least that could have been done. There was a ghastly synthetic smell that was obviously covering something nasty.
• C6634USstephaniec (10/5): Amazing poached eggs - My friend and me have been visiting the branch at Redhill for the buffet breakfast but was advised this was also available at epsom south. We ventured here as its more local and it didn't disappoint. Had lovely poached eggs and the food was nice and hot. Loved the fact it included coffee and juice. Will definitely return. The manager Nathan was really friendly and made us feel very welcome, he also talked my friend through entering her carparking details. Can't wait to return very soon. Love the fact aswel the currently run a offer where kids can eat for free I belive with a adults meal which will work out even better when I bring the kids.
• nathanfB6187QS (10/5): A really enjoyable stay! - Visited here this month with my partner whilst in the area. Absolutely amazing hotel. Whilst the hotel itself appears tired, the staff and front of house make up for this! The food both breakfast and evening was superb - credits to the chefs!! And can tell that they put their heart into it. Will return!
• 412carliec (10/5): Best hotel in the area! - Such a welcoming environment created by staff and other people in the restaurant. There are shops local and a massive supermarket only a 5 min drive away! The rooms are pristine and amazing value, the hotel itself is quiet enough to hear a pin drop in the corridors, I got the best nights sleep in the bed it’s so comfortable!
• 32subhadeepb (8/5): Value for money - Nice location Warm and welcoming staff Clean , spacious rooms WiFi signal and speed is not the greatest Overall - value for money
• Jadedtravelller (4/5): Desperately needs money spending on it. - No aircon. Heating controls broken. Free fan provided for cooling and a plug in radiator for heating. Window opened on to a dual carriageway so in hot weather the choice is endure free sauna or deafening traffic noise. Poor staff did their best to be cheerful.
• Road388595 (4/5): Not the best - The room was very dirty. We had no toilet roll or hand soap. No body wash but that didn't matter because we always bring our own. The bedding was very smelly. The tv had a black line going though it.
• davidbF489GG (10/5): Excellent stay - Easy check in, very helpful reception staff, clean tidy comfortable room. Excellent location and good amenities close by
• carolinewK770TL (4/5): Poor - Very run down smelt terrible Our room had toilet paper and not flushed from somone when we arrived! So moved rooms Lady on reception who moved us roo.s was lovely helpful and friendly which I cant say for the other staff ! We paid £168 for 1 night !! I expect a clean fresh room even though seco d room was cleaner it was stil not. Clean and smelt the shower curtain stank too Shame because great location
• 923francesj (8/5): Nice hotel. Lovely breakfast - The hotel staff were friendly and very helpful. The breakfast at the next door beefeater was lovely. Lots of choice and it was fresh. The hotel rooms were clean and had everything we needed. The hotel is desperate for a refurbishment though - it’s a bit tired and dated. It was very quiet overnight.
• Andrew19887 (10/5): A shout out for the bar staff - when we finally found it ( don't rely on Satnav, it takes you 1/2 mile away to some unsuspecting householder!), there was a lovely greeting at reception and a room which is a Premier Inn room ! You know what to expect and there it is. Perfectly comfy, clean, shiny bathroom, not a particularly inspiring view, but that is not a primary consideration. The bar/restaurant next door was brilliant. Excellent staff (perhaps the best I've come across in all my visits to Premier Inns) The place was bright and clean, the beer was good, the food was good, but the staff were the big bonus . What a difference it makes to your stay. Well done girls. it did cost me a bigger tip, than I had planned though !!!
• HelpfulABC (6/5): 2 star hotel pretending to be 3 star. - Whole place needs a refurb. Had to change rooms because of the road noise and too hot. Staff were friendly but we did hear other people complaining about their rooms and staff know the hotel needs refurbishment desperately. Restaurant food was too expensive and poor value.. Too much junk food. Drinks were expensive. Seating area in the bar very poor and grubby. Outside seating could be so much better with astroturf and lighting. Ask for a quiet room. Even though we moved from room 3 to 12 we still was not happy because it was grubby and we asked to be moved yet again. We saw another room but this too was grubby so we had to settle on room 12. TV, s need to be better, the showers need updating. The sink hole kept getting blocked! Overall a 2 star pretending to be 3 star. Thank god we booked in advance and paid just £43 a night. NOT worth £50.
• maebea14 (10/5): nice stay - nice room. good shower. quietish. friendly front desk staff. found us extra pillows. evening meal in beefeater pleasant server.
• 612frantzm (4/5): Not value for money - I thought the room was extremely expensive for the quality. I understand that it is August etc but the hotel, or at least the parts I saw, is quite tired and needs to be upgraded to make the high price worth paying. The staff are very friendly which is great but the competence I felt was lacking. The Premier Inn survey asks about staff friendliness but not competence! The main reason for my dissatisfaction was the plumbing problem which kept me awake on and off for most of the night.
• daustin_bt (10/5): Excellent Premier Inn - The room and staff were very good, and there is ample carparking and the Beefeater restaurant attached. The Premier Inns without a restaurant offer a limited menu but Evesham still has the Beefeater which means you can get a much wider choice of meal. In the restaurant the waiter, Jay, stood out for customer service. I was there with The Battlefields Trust to attend the Evesham reenactment and we'll be back next year!

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