Premier Inn Ramsgate - Manston Airport

Location: Tothill Street,Minster,Ramsgate,Kent, Ramsgate, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 938carltonb (10/5): Thanks for a lovely stay, Liam! - This hotel is perfectly located, right in the centre of Reading and close to many shops and restaurants. Liam on reception is very friendly and helpful. We’re looking forward to coming back again next year.
• sampM1924KV (10/5): Christmas shopping trip - My mum and I stayed at Premier Inn Reading Central on Sat 29th November. I have stayed here a lot and have always found it to be a really lovely hotel. It is always reasonably priced considering it's prime location near the Oracle. We found a parking spot in the hotel car park and the staff let us stay here from 11am even though we couldn't check in til 3pm which was much appreciated. We were booked to eat out on the riverside in the evening but when we arrived we were really disappointed and left after 5 minutes. We ended up back at the hotel and luckily we were able to get a table so enjoyed happy hour cocktails and a really lovely meal. Special thanks to Dominika and Will who were so helpful and friendly to us. It was my mum's first visit and they ended up chatting to us like old friends. I'm so glad we came back to the hotel in the evening as it was such a lovely atmosphere and the food and drinks were great.
• 806trudyb (10/5): Excellent stay, warm and welcoming team of staff. - Easily the best Premier Inn I have stayed in. Warm welcoming team of staff. Lovely clean room and the Premier Plus room had some lovely extras. Would definitely recommend to others.
• B1516ICdamians (10/5): Positive - Dominika was friendly, engaging and a pleasure to deal with thank you. Another welcome stay with the team. Always make you feel nothing is too much trouble
• 12001201 (10/5): Two day break reading,ideal Base. - Nice modern hotel ,ideal for exploring town. Clean with friendly staff.parking at rear but limited spaces ,we got in early both day of our stay but if full literally across the raod is a multi story.,did meal deal all very nice but cut down menu so limited choice. If you want to eat there loads of venues by the canal or in town.
• AzeemK_13 (10/5): Clean and quiet rooms, plus a decent restaurant on site - This hotel is really close to the Oracle shopping centre and transport links. It took me 10 minutes by foot from Reading station, so location wise, it’s perfect. We stayed in a Premier Plus room which has a mini fridge and a coffee machine, including ironing facilities. The hotel is very quiet and staff are very friendly and attentive. Food is served on site so we didn’t need to go out anywhere, but there are plenty of restaurants within 2-3 minutes walk away if you’d prefer to eat out. Personally, the food at the hotel was nice and good value - so it’s worth giving it a try as it can be cheaper than going elsewhere! The bar also had good deals on cocktails and other drinks.
• lynwenh2023 (10/5): Perfect Location, Immaculate Hotel & Outstanding Staff - My partner and I stayed at the Premier Inn in Reading for two nights, and we were genuinely impressed. The location is ideall, right opposite The Oracle shopping centre and only a 10-minute walk to the train station. Getting to London was a breeze, with just a 23-minute train ride to Paddington. From the moment we arrived, the staff made us feel completely at ease. Everyone was warm and welcoming, and their friendly approach really stood out. In the evenings, Domi and Sarka were absolutely fantastic, they couldn’t do enough for us. Their conversations felt so natural, like we’d known them for years, and it was lovely to see them treating other guests with the same kindness. The hotel itself was spotless, quiet, and very comfortable, everything you’d hope for in a relaxing stay. We’ll definitely be returning and would highly recommend it to anyone visiting Reading.
• the4ofusBucks (6/5): Not the best example of the brand - Quick, friendly check-in. The twin room was clean, comfortable and well maintained. The double room was not clean or well maintained and was missing a bedside table. The shower leaked on the floor as the seals were missing and the aircon was noisy and ineffective.
• davidhI2510KD (10/5): Great experience - Excellent service the best premier inn I’ve stayed in very clean great food value for money and best of all fantastic staff
• jungliecraig (10/5): Great stay. - Had a really good visit. Room was spotlessly clean. Staff were great, girls making cocktails were very friendly as were staff at breakfast and breakfast was awesome by the way.
• Sunshine55645884466 (10/5): Honeymoon !! - We stay at lots of Premier Inns throughout the year for work, but this trip at Preston East was part of out Honeymoon (6 nights) using the hotel as a base, even though the hotel was being refurbished it didn't affect our stay, the staff were friendly and very helpful, and Kelly went out of her way to to make sure we had a pleasant stay, Kelly even gave us a bottle of Champagne to celebrate our wedding, one of the ladies on the night shift from Moldova was also very helpful and made sure we had all we needed when checking in, our room was up to the normal Premier Inn standard. Thanks to all.
• chrisyQ815QS (8/5): Good - Jane, Elena & Kelly couldn’t do enough for me. Disappointed there was no dining facilities. Comfortable spacious rooms. But overall good stay
• Companion46778322804 (4/5): Would not visit again - Overall the place looked grim and uncared for. The toilets were not clean along with the rooms needing a good vaccum. Maybe look at their cleaners and do more spot checks. We required a single bed to also be included in our room, which was promised would be completed before our return after an evening out. On return to our room the bed was not made up, having said that the receptionist rectified this quickly.
• philbB2737WY (10/5): EXCELLENT - For the price - £42 - I struggle to find fault with this place. Good bed, clean room, quiet night. Only beef is a regular one - why do Premier Inn buy hundreds of good quality beds but then buy sheets which are too small and don’t tuck in properly?!
• 643iaind (10/5): Not the easiest to find but great once you do! - Lovely staff, issue activating room card dealt with quickly Location ideal for city centre but still out of the way. 10-15 mins walk to station, I had to use Google maps to find route as it is far side of city centre All breakfast items plentiful and tasty and excellent choice/variety
• anniegS5259PA (10/5): Fabulous, friendly staff - Despite not expecting more than a standard PI experience and a decent night’s sleep, the staff at this hotel made it a really great stay. They were all incredibly upbeat, kind and helpful, giving a truly warm and welcoming feel. The room was great - quiet, comfortable and dark at night. I ate in the restaurant - food fine and the staff again helpful and positive. Made a brief stop in Reading relaxing and homely - exactly what I wanted.
• M9419STseans (10/5): Lovely Stay - Everything we needed when visiting for the football and Kelly on reception was lovely when we arrived to check in. Incredibly helpful and the box of chocolates was a lovely little touch.
• Getaway50302732713 (10/5): Really great experience - What a lovely Stay I had at Premier Inn Reading Central Hotel. The staff were exceptional and breakfast really great. Keep up the great work team!
• V6510OIlouises (10/5): Amazing stay - I had an amazing time staying at this premier inn, the restaurant was closed but the staff was amazing. I was surprised with a nice treat in my room and complimentary breakfast in the morning, would recommend staying here.
• W730WArichard (2/5): Smell of sewerage spoilt our stay and no I do not like leaving reviews like this - Sadly the drain problem was not sorted and rooms smelt of sewerage. Possibly better if we were warned of this before paying for our stay
• Y1014GK (10/5): Nice stay - Stayed here for work lovely staff restaurant going through refurb but staff very accommodating and lovely treat in my room
• jinlingy2024 (2/5): Big Disappointment - I would definitely visit Reading again, but I wouldn’t stay at this hotel next time. The room I was given (102) was too close to the road and quite noisy. Considering the price - £170 per night, it felt overpriced and not worth the money. The receptionists were very polite, but the overall room arrangement was disappointing.
• Q5194TZlaurah (6/5): Breakfast was a big No No - The staff were lovely after a four hour drive it was nice to be welcomed with a smile from the nice guy on reception. The room was ok, a little dusty in but overall comfy. The breakfast however was awful! The coffee tasted horrible so I changed to a pot of tea. Most of the teapots were dirty and when I thought I'd found a clean one .. Well the picture says it all! That was the scum from inside the teapot floating on top The mushrooms were covered in dirt and grit and clearly hadn't been washed. The beans were watered down and the rest of the food, apart from the sausages, tasted stale and cold. The parking was also an issue but I know that's down the roadworks and not the hotels fault.
• katiesR8461JW (10/5): Really lovely experience - Stayed here this weekend with my Mum and had a lovely time, the room was nice and clean, and the food was really nice too, Liam served us in the restaurant and was brilliant thank you :)
• KentCaz2008 (10/5): Very pleasant overnight stay - Very attentive staff, large room with bath as well as shower, all areas clean and welcoming, relaxed feel in the bar area/social spaces, good choice of food and drink, near to the station and town so conveniently located.
• 442aidanj (10/5): Great hotel. - Excellent venue, located centrally with good access. Spotless room and very comfortable bed. Friendly staff and an all round excellent experience. Will definitely use this hotel again.
• Escape117941 (10/5): Lovely stay - Overall the staff was very nice and friendly. The food for breakfast and dinner was good too. The location is great too. Nothing bad to say.
• W7596SPpaigem (4/5): Location good, parking good, cleanliness and communication POOR - Had a 3 night stay here, stayed last time for business and was a pleasant stay. This time not so much. When I arrived after a long drive my bathroom was dirty (bath and toilet) I went and asked for this to be cleaned and was told this would be done tomorrow. Tomorrow came and I arrived back around 8pm and the bathroom had not been cleaned. Reception apologised and said they would put it on the note for tomorrow but offered to change me rooms. After a long day I couldn’t be bothered to move all my stuff around so I said I’d wait but really did want it cleaned. Next day came..guess what! Not cleaned again! With only one night left I gave up! Cleaned it myself! Due to stay here again in a couple of weeks but will be changing my mind now and booking somewhere else 😢 annoying! Premier inn- let me know if you want to see the pictures 😂
• 326lyndak (10/5): Excellent Premier Inn - What a lovely place. Spotless accommodation, good food with waitress service, a very well stocked bar, lovely staff and no aircraft noise
• MrsLee987 (8/5): Fabulous staff - The hotel appears to be run on skeleton staff, each time I've been here. So service can be occasionally slow. However, the staff are all so incredibly friendly and helpful. Rooms are clean, consistent and comfortable. Foods alright, not outstanding nor rubbish. The hotel ticks all the boxes for the budget. The staff are the stars of the show here. Such a credit and an asset.
• Cassiopeia22h57m (10/5): Amazing - We had an amazing stay with our family! Elena (the night receptionist) went the extra mile to help us during our late night arrival. The room was clean and quiet. Ellie (the morning receptionist) helped us with everything that we need for our breakfast. The hotel positions right on M6, which is extremely handy during a long journey and you need somewhere to sleep. The fact that there is a building work, at the moment, didn't affect our good sleep in any shape or form. Very happy with our choice of the hotel. Highly recommended. A*****
• JOHN0XTED (2/5): Disaster - We found that the duvet cover and bottom sheet had dried blood stains, but there was no one around to attend to replacing this. We paid extra for more space and a quieter location. The first floor room was immediately above or very close to the access door from the reception area on the ground floor. Each time this door was used to gain access or depart the door slammed very noisily to the extent that the floor actually vibrated. The freezers in the restaurant had broken down; you had changed suppliers and as a result the range of food available was less than normal. Despite being relatively quiet, the food that evening took an eternity to be served. When it arrived , the plate was cold, the food was tepid and not at all pleasant. At breakfast the following morning, there was no buffet, with orders for food being taken. Again a long wait, cold plate, barely warm food, All this being served in a very shabby restaurant where the toilets were unclean with flooding.. An absolute disgrace, with automated check in and check out and no obvious way of gaining staff attention. The bell either didn’t work or was ignored.
• BrianW221 (8/5): Went for Family Wedding in the area - ideal place to stay - Very clean, spacious, well priced rooms, all facilities you need in the room. Table/table restaurant bar on site. Staff here need some lessons in manners and customer service, Breakfast on Friday was pleasant and food hot, cooked to order. Saturday was a cold, tired looking buffet, some items had not been replenished and when a large group arrived more food was needed. Host on Sat 20th Sept, was rude and curt with all guests, unlike the lovely ladies serving on Friday 19th Sept. Bar staff were very rude and almost verging on argumentative - bar closes at 10pm. Plenty of local amenities close by, walking distance Self check in could be challenging for older, less IT familiar guests.
• sich-on-trip (8/5): Ok except for breakfast - Everything was ok except for the breakfast: the omelette and hash browns triangles looked like warmed up leftovers from previous day, sausages were burnt (literally half of their surface was black), so it was a pretty low quality breakfast.
• Venture32921963507 (10/5): Great nice stay - The room was clean, ready, quiet and perfect after a long day at the renaissance fair locally. No staff in sight but the check in was easy on the touch screens and plenty of notices around on how to contact a human if needed.
• V4362ENbradleym (10/5): 5* Jane - 5* Customer Service from Jane on the reception Desk. Upon today’s early arrival to Preston East Premier Inn I was greeted by Jane on reception, what a star with customer service. Due to improvement works the attached beefeater was closed and as being a visitor to Preston , Jane was very helpful recommending local food and restaurant alternatives. In addition, given an early arrival Jane supported me with facilitating my early arrival (bag storage and somewhere to carry on with my work). Great Room , ideal local facilities ( supermarket within 6 minute drive) and close to the motorway!.
• 618geoffl (8/5): HORIZON PARKING CHARGE £57 to £95 for 2 days. - I have stayed at Premier Inn Ramsgate on many occasions, and have no complaints about the hotel or the breakfast (which is SUPERB). However, the car park has recently been taken over by HORIZON PARKING. 16 days after my stay, HORIZON sent me a £57 parking charge (£95 if not paid within 14 days). My booking clearly stated FREE PARKING, and I gave my car registration number when booking AND on arrival. Yet still I have been charged £57 to £95 for a 2 night stay.
• Crystalstructures (2/5): Worst budget hotel experience I've had. - Booked in advance with breakfast and got an email less than two weeks out to say that the restaurant would be closed and there's no breakfast, but we could have complimentary croissants. The croissants we got were plastic packed with no butter or jam - dismal. Arrived at 15:05 so my wife could get ready to go out at 16:00 or sooner - we couldn't raise anyone for, literally, half an hour. Finally got to our room with a key around 15:45, giving my wife almost no time to get ready. USB charging socket was loose and not working. Room far too hot overnight to sleep, but if you open the window to cool down, you can't sleep anyway because of the noise from the M6 motorway. The only good thing was the receptionist when we left on the Sunday morning was very pleasant and helpful. Sorry to have to say this but when we were there, we found the place to be tired, hot, poorly run and overpriced. Never again.
• sallyac1027 (10/5): Minister premier inn - Clean lobby and hotel room, it was air conditioned, also a quiet & peaceful environment, perfect for a long travel day. Great customer support
• 11raval (10/5): Friendly & comfortable - friendly staff, very clean building and room. Had a restful and comfortable sleep. Only thing felt a little strange there was no arm chair/s in the room, and there was a void of space where they could have sat. Breakfast is a great bargain and fresh tasting. The breakfast room was smaller than expected and unsure how it would manage when very busy. However, overall a very good stay and will certainly re consider premier inns for any future hotel needs.
• shobanas795 (6/5): Good stay but not so welcoming at the restaurant - Room stay and overall hotel stay was lovely. However the restaurant staff were not friendly with us. They were not welcoming and were very grumpy to help out. It was mainly one lady who allocates the seating - she was cross faced and it wasn’t a pleasant morning for us. We noticed that she wasn’t doing this to other customers and it was just to mainly our family. This happened to all the days we were down for breakfast. Because of this, we were not able to enjoy the wonderful taste of the breakfast. Even though we were so happy with the stay and experience of the hotel, the restaurant for breakfast really let us down.
• I8770JNphilipm (10/5): Pleasant Stay - Very enjoyable overnight stay. Clean room. Friendly staff. Handy for out of town shops and petrol station. Would stay again, no hesitation
• O1182UApeterc (10/5): Excellent for the price - Very comfy and clean room, staff helpful, check in and out a dream! Hotel ideally placed for Broadstairs - Whitstable - Canterbury and surrounding areas. Also very quiet which is a bonus.
• colint72 (4/5): Diabolical service - Disappointing visit. Went with various family members. We ate in the restaurant (as Beefeater has closed). You had to order food at the bar (nobody told us). The drinks choice was also very limited, I ordered a Lasagne, the menu stated it would be served with salad and garlic bread. Unfortunately when it arrived there was no garlic bread, but there were chips (that I didn't want). When I paid I asked for a receipt. None provided. The overall impression was that there is an acute shortage of staff (as was demonstrated at breakfast) where it was very disorganised. We had to wait 25 minutes for hot food. This is not good enough. The bathroom in our bedroom smelled of urine. We've been here many times and have been impressed. This visit was poor (at best).
• Voyage817245 (8/5): Nice hotel. Nice receptionist. Nice breakfast. - When we arrived late at night I was very pleased to be met by a lovely receptionist. She told us all we needed to know about breakfast etc. The duvet was way too heavy and tucked in so tight that it made peeling it back or throwing it off impossible for me. The room was very hot and no fan provided. Pity there wasn’t a top sheet on the bed for the summer.
• Y7657KAnatashad (2/5): Wouldn’t recommend - This premier inn was very dated only stayed due to the town centre being full, lift was broken resulting in walking up and down multiple flights of stairs with my bags, no air con in the facility and I stayed on an extremely hot day, my window was directly facing the motorway meaning I could hear loud traffic all night even with the window closed resulting in very little sleep. In addition to this the pillows are very dense and hard making them uncomfortable the mattress does not seem to match the comfort of standard premier inns I have previously visited either. There was also hair left on the sink.
• Archieboi (8/5): Mixed thoughts - Booked last minute to say for one night 10th till 11th..... over all the hotel was ok .... Reception lady was helpful but forgot to advise us about the car reg input machine .... even tho we had placed reg no in key drop machine ,she advised us later that ,that has no bearing on the other machine ,but she did till us if we got a letter that they could sort it ....... Room was large and did what it says on the packet.... only gripe there was the dirt on the edge of shower screen and brown limescale on bottom of inside toilet showed that the bathroom did need thorough clean to get rid of issues ..... The pub where ur food is served is a issue I will post on their own page but hence to say I wouldn't order a meal deal at this branch again. .
• REustang21 (6/5): Lack of Investment Shows - This hotel is showing its age and even more so they lack of investment, Rooms are noisy from the nearby road and incredibly warm. So you either melt or try to sleep with the noise of passing trucks. Breakfast is a joke of a show, service is slow. Took 45 minutes for warm food to arrive and that was only after we chased it multiple times. We could have eaten some of the other offering but the staff didn’t refill anything. In the time it took to cook our breakfast the staff didn’t refill the bread/pastry at all but kept coming out with yoghurts even though there was no need for any. Every time the plates or bowls ran out a queue would form at the bar requesting some but no one on the staff thought to monitor the needs and refill before being asked. All in all the lack of investment is beginning to show at the older premier inns. Losing the chain pub seems to have resulted in all the experienced staff leaving making the breakfast something to avoid. I would not stay here again, there are plenty better premier inns nearby.
• bethfC3568RD (4/5): Over priced and under staffed - Couldn't find any staff, no one was on reception to greet us and explain about the room and where to go for breakfast, we had to self serve to check ourselves in and create a room key. The outside of the inn looks run down. Our room was dusty (i had to take antihistamine to stop sneezing) and not very clean, in particular the bathroom where the plug holes were grimey and had hair in them, the seal on the bottom of the shower door was also grim, the bed linen had stains on it. The restaurant was very understaffed meaning tables weren't cleared and breakfast items not replenished very quickly when they ran out, the few staff that were in the restaurant were friendly and polite despite being run off their feet and dealing with complaints about the service.
• 815path (10/5): Great staff, hotel is a little tired, go ahead and BOOK - but read the reviews re breakfast! - Comfortable room, very pleasant accommodating team, especially Jane, who was busy, never stopped smiling and very helpful. Premier inns are now so inconsistent that it is essential to read reviews before you book. This one was refurbished a while ago and is looking tired. But we paid £41 for a Sunday night stay with no breakfast and have no complaints
• 19nancieg (10/5): Staff particularly friendly and helpful - We shared a family room for one night. Room was good for the price, very clean and as expected from previous visits to Premier Inns. We were struck by the particularly friendly and helpful staff both at the desk and in the restaurant, who also dealt with my son's nut allergy thoroughly and professionally. Breakfasts are cooked to order making them much fresher than the usual buffet.
• B1888VQtims (2/5): Hotel was acceptable, Breakfast service was appalling. - Not what I'm used to from a Premier Inn. Usualy my go to choice. Hotel is generaly abit worn down and tatty. USB socket by the bed but wouldn't retain the USB plug very well. Shower didn't shower very well, more like running a tap above your head. There was also an open crisp packet under the bed with crisps on the floor. Room was noisy, due to proximity from the road but we had to leave the window open because it was hot and there's no Aircon...it was still hot with the window open. Service for Breakfast was appalling! We had to book a time, 0915. We got to Breakfast on time, had to wait 5 minuets for them to clear and rearrange tables to make a table for 4. Further short wait for them to take our order for hot food. And then a stupidly long wait for them to cook it. Apparently they ran out of food prepared so they had to cook it all from scratch. I spent 10 minuets trying to find someone to ask how long it would take. I only saw 2 members of staff the whole time we were there and I think they were also manning the hotel reception. Eventually we got some food, and hour and a half after our booking time along with an nsignificant Appologie. We asked for a refund and the manager said she would sort that out for us but never happened. We didn't want to waste any more time, having a 4 hour onward journey and having paid for early check in at our holiday destination, which we now wernt going to make use of.
• D7894BKcatherineb (10/5): Needs upgrading on noise reduction! - The place is looking run down and tired. My first room was facing the noisy M6, the window doesn’t seal very well even with the secondary glass in place! After an awful night sleep on night 1, I ask if I could be moved , which the staff were really understanding and moved me to a more quiet room which was facing the carpark for my remaining 2 nights, which was lovely on the traffic side but the floor creaking from above room still made for an un relaxing stay, long gone are the days when Premier inn slogan was, if you didn’t get a good night sleep, we will refund your stay. Staff were polite and professional at all times in the reception and the restaurant. Food was good for what it is.
• H5284OUjosephh (6/5): Bad breakfast - Good hotel but would not recommend the breakfast to anyone There was no continental food and waited over 1 hour for hot food! The manager was a lovely lady but very understaffed .
• taylormnt (10/5): School boy error on not booking a family room - We arrived at hotel on Sunday 20th July approx 8.15pm and when we checked I realised I did not book a family room, school boy error, however the gentleman on duty was amazing and he informs us to sit in restaurant while he will sort out my error and made our room to family room, amazing and friendly service
• Marl987 (10/5): Great place for an overnight stay with a fantastic staff team! - Great place to break up a journey. The hotel is comfortable and Kelly and the team couldn’t be more helpful! The restaurant was packed in the evening with two large groups, and they managed to squeeze us in and despite being rushed off their feet all night, the service was fantastic and friendly all evening!
• VH_54321 (6/5): Friendly staff but breakfast very slow - The reception staff were lovely. However, room was very warm and could only open window slightly. Definitely needs air con and modernising! Also had to wait over 35 mins (twice) for our cooked breakfasts which compared to other premier inns weren’t that great, so wouldn’t bother paying for that again.
• jeannettehV820UF (2/5): Toe nail clippings - Toe nails on the floor! And the bathroom smelt of urine . They hoovered the room but did not have another room available. We were going to a funeral. Otherwise, we would have left. Staff were very embarrassed and kept apologising. The bed was really comfy, though. The breakfast before we left for the funeral was the best ever, and mimi Is a credit to the company . Very good at making sure allergies were adhered to. We where very impressed
• heatherdlc (10/5): Perfectly fine - Despite waiting a whole to check in, the staff were friendly and helpful. The room was fine with everything we needed, comfy bed and pillows and it was great to have the aircon
• Z3912AMjamesg (6/5): Lovely sleep, very poor bathing facilities - Could not fault bedroom, best sleep I've had for some time. Showering facilities very poor, unable to shower as water leaked from waste pipe work under shower, flooding into bedroom, and towels used to mop up mess. No maintenance on site, and offered no alternative offered to shower

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