Premier Inn Rochdale

Location: Newhey Road,Milnrow,Rochdale,Lancashire, Rochdale, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• caraj975 (10/5): Best premier inn we have stayed in - Visiting friends in the area and this was the closest hotel. may I say it was so clean from entering reception into the bar area to our room and in it, just so clean and fresh. The staff were also very friendly we actually believe this was the best premier inn we have stayed in when you consider all of the stay
• NorthStar42266641607 (10/5): Amazing stay - Best hotel around!!! The staff was amazing and the manager was kind and helpful! There is nothing bad about this hotel.. everything was special
• Resort09556323795 (10/5): Good Premier. - Great stay. Clean+quiet room. Comfy bed. Lovely staff. Not happy you now have to pay for parking when you're staying in the hotel
• sarahaK2459DU (6/5): Serving staff need more training in restaurant - They need more staff at main desk and restaurant the manager was doing main desk and bar . Had a meal me and my daughter had the fish the fish was very large lovely but my daughter could not eat all hers as very large no problems about that , the serving lady who know her job no problems with that the problem I had she told my 18 year old daughter who is austic , she said to my daughter what's wrong with your fish why haven't you eaten it what a waste. My daughter finds it hard with food as it is she ate done so well but she got so upset my other daughter who was 27 who lifted her burger because it was dry and not nice not a word don't tell anyone off .
• Trek692698 (6/5): Ok but disappointing, be wary over the parking - Check in was easy and without any issues. Room was clean and nicely presented but bathroom smelt really strongly of stale urine, we had to keep the bathroom door closed and were reluctant to use it as it didnt feel/smell very clean. Hotel was fairly quiet, we had a relatively good nights sleep. The next day there seemed to be an issue with the keycard system, we were locked out of our rooms for a while until we could eventually get someone on reception to unlock it, the room next to ours also had the same issue, we ended up going for breakfast as there wasnt anyone on the front desk. We booked in for breakfast the next morning, once seated we waited for over 20 minutes for someone to take our order, eventually we had to ask if we could order. It arrived fairly quickly and was not too bad. The restaurant toilets smelt really strongly of stale urine which you could smell just walking past them. Big problem with parking though, on arrival we paid the £3 charge using the online system at the front desk, nearly 3 weeks later we have now received a £100 fine saying that we didnt pay, i have now got to go through the appeal process to dispute this which is not that easy as the email address the letter provides is not valid, i fear i am going to have a battle on my hands to resolve this.
• janedQ9101VG (10/5): First class experience - First class experience at Premier Inn Rickmansworth. Our accessibility needs were met as soon as we walked through the door. Clarisa (Sunday evening) and Elaine (Monday morning) could not have been more helpful, kind, professional, caring. Nothing was too much trouble. Next time we are in Rickmansworth we will definitely stay here again. Huge selection for breakfast and lovely food for dinner. Really impressed.
• Traveler42161661092 (10/5): Awesome service - Stayed here in October, great night out and had a few drinks at the bar served by a really nice young man. Great service and great staff
• daniellegH7101VR (10/5): We had a great evening spent in the hotel bar comfortable stay. - We stayed for one night, felt very welcome from the moment we walked through the door, we enjoyed the evening in the bar a great stay would highly recommend ⭐️ ⭐️⭐️⭐️⭐️
• D6235OFlouises (10/5): Family - Lovley hotel, and great staff members. Will definitely come again. Car parking and great price. Lovley area to visit and great view of the canal.
• garryhewitt410 (8/5): Really great service on arrival - Nice premierinn, really nice guy on reception helpful and great people's skills, rooms ok and clean, restaurant and bar nice, breakfast good the only issue was the Steaks on the evening not great, fatty and tough and service a bit slow. Overall fairly good.
• lisanstevec (6/5): Beware of ULEZ - £30 for one night… - Parking was easy - reception very friendly. Room comfy, but only 3 pillows between 2 of us. Pub was closed at 10.30pm on a Saturday night. No cooked breakfast on Sunday as chef was off sick.
• 1markbirtles1 (2/5): Not clean - Stayed here for two nights on 7/8 of November 2025. Hotel was terrible. Stayed in a few premier inns and they were fine. This was terrible. Mould on the bathroom walls. Not clean all round. Years worth of dust all over the room. I have pictures I will add. I did complain and the first thing they said was why didn’t you tell us when you check in?! It was 11 pm and we just went to bed. Asked it to be deep cleaned for the next night we were there. But nothing had changed when we got back later that evening. Still dirty and not even hoovered! Couldn’t open windows and the extractor fan didn’t work so steam and condensation all over the room. Do not stay here if you just want a clean room. Staff were too busy to really care about my complaint.Didnt really seem concerned at all! I did show him the picture too! Was checking people going in to breakfast at the same time as taking my complaint. Thank god I wasn’t eating here going on the state of my room! The only good thing was the location to London. A £5 uber to the underground was good.
• V2745UXdavidp (10/5): Superb friendly and good fun - Lovely staff great breakfast superb value and a lovely area to explore with some fabulous old pubs sunny day and great shops dotted around
• 723maddye (10/5): I do recommend the premier inn mercury gardens - Wow the new rooms look great and the staff like all the time was friendly and welcoming to everyone I want to thx to all of them to be so kind to me, Emilia, Juliana, Hasan, Sara, to me Czech lady , Bianca and to all is amazing to see all of you.
• 52hollieh (6/5): *Avoid the beefeater restaurant* - The Rooms were lovely and clean and really comfortable. Wifi is no good at all. Avoid the Beefeater restaurant - not enough staff, service so slow and they don't get your order correct at breakfast. They don't advise of unavailable items until after you try and order said items. Many items from the menu unavailable for both nights and mornings of our stay, They advised no eggs available due to no stove/hob - why not purchase a temporary one? Me and my work colleague ended up with an upset stomach after our 2nd evening meal!! When ordering the drinks in the meal deal, staff dont advise of the upgrade supplement until the end when they bring over a bill! Also, the lift broke on our 2nd day, I have no issues with using the stairs but my work colleague with disability issues, had problems using the stairs while the lift was out of order. needed to be fixed asap.
• 471ranjir (10/5): A nice little boutique hotel - The hotel is in a great location. Reasonably priced, quite a bargain. The facilities and the rooms are comfortable, well equipped. The staff was very nice. Although they seem to have a nice restaurant and many other guests were eating there, we did not get an opportunity to eat there. A big plus is the location; one can walk to the beautiful Aquadrome and the park with canals and short trails.
• 891amies (10/5): Comfy room - Lovely hotel, only 15 minutes from Warner bros studio tour and only a 15 minute walk to the train station. Comfy and clean room. Great breakfast.
• TiredTrotter (6/5): Motorway hostelry close to Oldham & Rochdale - It’s a Premier Inn so you know what you’re getting: a basic but clean room and a place to park up for the night. This one is well placed for the M62 and good for getting into both Oldham and Rochdale. There’s an associated bar / restaurant next door where you also get breakfast. And a friendly independent pub across the road too. Nothing wrong with this place (especially for its budget price) but on this occasion our room smelt of mould, perhaps coming from the a/c. I’m sure it’s a one-off situation though.
• SparklyVampire (8/5): Two night stay - We booked this Premier inn because we were going to a wedding at the Bella Vista in Rochdale. I would definitely stay here again, it’s was a good stay from the greeting in reception. The bathroom was clean and the shower had a good water flow. We had to turn the extractor on as it was off but i suspect it was the previous guest who may have turned it off. The breakfast was tasty and you could eat as much as you wanted.. if that’s your thing.. but lots of variety. I would have given it full marks but I we had to pay for parking 🅿️ all be it £3 a day but still if you are staying it should be included.
• hj742 (8/5): Beware of the odd numbers - Easy to find location. Staff friendly and helpful. Room was 9/10 for cleanliness. Bathroom 9/10 for cleanliness but had rusty towel rail, and quickly steamed up because extractor didn't seem to be effective. Too noisy to sleep with window open, as room was nearest motorway. Odd numbers face motorway, so would be noisiest.
• Keentraveller73 (10/5): Thank you Lisa and Brian - The whole experience from checking in to leaving yesterday was fantastic. This is a quiet and comfortable hotel with a lovely pub next door. Brian and Lisa on reception were amazing and really made my stay even more enjoyable,they are a credit to the premier Inn brand. I am certainly looking forward to staying here again in January
• Derbyshireflyboy (8/5): Not perfect - We have stayed here a few times as it is near to relatives. The setting is very good and the staff are excellent. Our room was clean and comfortable. Sadly the weeds outside the front of the hotel create a bad first impression and I would advise avoiding the breakfast as it was dried up luke warm rubbish . We had it on two occasions, but never again as it is not worth the money, although we would stay here again and make other arrangements for breakfast We are awaiting an e mail to review this on Premier Inn website, but they have yet to contact us.
• cathyo1972 (10/5): Fab stay! - We booked this Premier Inn as it was located close to the Warner Bros. Studios Harry Potter tour. We were taking our 9 year old daughter for a birthday surprise. There was plenty of parking, check in procedure was easy and the room was great. We also ate our evening meals at the hotel which were good value. Staff were lovely, we would definitely recommend.
• NorthStar29545666407 (10/5): Professional, helpful Premier Inn - A quick 1 night stay that was enjoyed by all, my 11 year old nephew even said “she’s a lovely lady!” Talking about the waitress that served us our meal that evening in the restaurant (didn’t catch her name) we then came down for breakfast the next morning and was greeted by an equally lovely lady. The room was clean, comfy and quiet! A lovely stay! Will come again when we visit the Harry Potter Studio Tour ⭐️⭐️⭐️⭐️⭐️
• lesleymI7217QU (10/5): Quiet night - Stayed here for one night, had a superior room that must have been an upgrade, as only booked a standard. The room was newly refurbished so was lovely. Lots of room and lots and lots of sockets and USB’s. Check in was easy as I’d checked in on line the day before. I was greeted by Juliana who was polite and helpful. Enjoyed my stay it was so quite even though in was over the main road, never heard a thing. Only thing is the volume on the tv is obviously set to a maximum of 15, i understand why, but if my husband was with me, he wouldn’t have been able to hear it.
• Ruth (10/5): - Staff made us feel welcomed and they were very helpful.
• spursfc74 (2/5): Poor - Poor hotel. Got to reception to be told that there were renovation works happening. That would've been more helpful on the website rather that at reception while checking in late at night after a very long day travelling. Room was nicely decorated, but weird smells throughout the hotel. Breakfast was awful. Full range of eggs on the menu, but we were only allowed to order scrambled. Bacon looked, and tasted like it had been cooked on a radiator. Mushrooms half raw. Sausages cooked on the outside mushy in the middle. Would not stay here again or recommend to anyone else.
• brennanr835 (10/5): On work - Great stuff and good room. Great front room staff. Always helpful and with a friendly smile. Looking for a place off the highway and a pleasure to be warmly greeted
• Sunshine32399460061 (8/5): Comfortable and great value - Comfortable and great value. Much improved in 6months. Will certainly stay again when visiting the area. Shame about having to pay extra to park.
• Z1776SWcarlf (8/5): Staying at premier inn - Everything really gd except the wait for service at dinner times. Also unfair on lady working by herself at breakfast time
• L7296TJpaulk (4/5): not the greatest - the hotel smelled of weed from getting to the door at reception , all the way to my room and all through the night i had to have the window closed as it stunk outside aswell as inside would not stay again
• U9839PWlucap (10/5): Great hotel - One of the best premier inn I have ever stayed. The staff is very efficient the room was clean! The breakfast was fresh and easy
• T2929IJamandab (10/5): Wedding guest's - Lovely hotel, clean bathroom which is a big thing for me. Receptionist went above and beyond to help when a few odd problems arose.
• woutervangoos (4/5): Not going back there! - Very poor service of staff. Some in our party were charged twice, when they told staff, they were not reimbursed. Cleanliness was very poor too!
• VineHouseOsterley (10/5): As usual a no nonsense very pleasant stay - Always a good visit: sadly we won’t be visiting Rochdale too much in future so our monthly stays in Milnrow will cease. Tina was great in the rest last night and we will miss the excellent Brian on reception. Many thanks for the past few years.
• I237TRsueb (10/5): Great location. Good service. - A lovely location along the canal and walking distance to the towncentre and good food pub 10min away The morning staff were lovely - friendly and efficient We use Premier Inns whenever pos after excellent service years ago;
• LondonSteveb123 (2/5): If you don't want to sleep, stay here - Room was unbearably hot inside despite being not overly hot outside. No air conditioning and the room was about 6 feet from the ring road - so you had the choice of not being able to sleep due to the oppressive heat with the windows closed, or not being able to sleep due to the traffic noise (loud people, loud cars, emergency vehicles) with the windows open. Breakfast was adequate but got a bit boring after 4 days
• Tamara (8/5): - First: no elevator to the 1st landing. Difficult with major luggage. I specifically stayed here because it advertised as “self parking” and then I had to pay. Simon, the front desk receptionist was most helpful and kind. The restaurant was good and convenient and the wait staff was fabulous.
• neilbB8687GS (2/5): Get Stuffed Premier - The staff, as always, we're great. The service as good as they can be given they're often understaffed.... But you need to update this site. Premier have a third party managing the car park and, after paying over £400 to stay there, we had to pay to park as well. I've been staying there for around 5 years when visiting family, but never again. Paying to park in the hotel car park when you've already forked out £400???? Get stuffed Premier.
• AnnaatLadysmith (10/5): A very comfortable stay - We went to see Coldplay at Wembley. We’ve stayed here before and it’s so easy as the train station isn’t too far away, so very easy to access Wembley and then onto London if you want to. Beds and room are very comfy and an extremely good breakfast the following morning. Price point was very good too. We would definitely come back again.
• Trip194958 (10/5): Ricky Prem Inn - Excellent - Easy check in/out, clean rooms, comfy bed, AC worked well (hot day/evening), plenty of parking spaces (additional fee), quiet, friendly staff. Reasonable rates for a Friday evening, excellent location, close to the town and M25 junction. Check out is 12:00 which is great, would stay here again
• essexholidays (10/5): 3 night say at the premier inn hotel milnrow Rochdale - We booked a room at the premier inn hotel in milnrow for a 3 night stay the room was ok but no heating we found our from the desk clerk that it was broken he was a very helpful person he went up and had a look at it came and explained to us what the problem was and then offered to supply us with a heater which I thought was excellent going above and beyond to help us out he was a very kind and helpful person his name was Simon thank you very much.
• darrylb858 (2/5): Avoid at all costs.... good night sleep guarantee doesn't seem to apply here. - Really disappointing stay at this hotel. Paid £15 for early check in. The hotel has no air conditioning, we unfortunately were there on the hotest days of the year, there was a fan left in the room however you couldn't have the window open because there was a dual carriageway outside and it was extremely noisy. We asked reception twice to move us to another room (facing the car park do we wouldn't be disturbed as much). They couldn't accommodate as there wasn't another room available. The ground floor where we were staying smelt of sewage, the hotel clearly trying mask the odour as there were plug in air fresheners all down the corridor. I contacted Premier inn guest relations to advise of the issues and they couldn't care less, a less than sincere apology was all we got. It ruined our family trip to be honest and we couldn't wait to leave.
• 007-146666666 (10/5): Lovely Stay - Lovely location with ease of access to the local amenities. At the hotel the staff are very good and are only to willing to assist and very clean hotel too .
• mohamedu302 (2/5): No air conditioning - No air conditioning the whole building rooms hallway was too hot no fringe, was with my family what An embarrassment for a big name like you!
• F6322UJanneh (10/5): Excellent, friendly, clean and comfortable - A great place to stay overnight. The reception staff are friendly and knowledgable getting your visit off to a great start. Emmanuel and Michelle were both very helpful on this occasion. The bedrooms are always immaculately clean and the beds are so comfortable. Thank you.
• lailan751 (6/5): Ok but room placement terrible - We stayed here as a family of 3 (1 adult and 2 kids). The room was clean and spacious with comfortable beds. The only issue I had with this hotel Is they put a family room directly above the front door/reception meaning the whole night we had people coming and going through a door which banged on closing meaning I didn’t sleep at all.
• Flobert78 (2/5): Sleeping in a a tropical heat: not one molecule of air - Something is clearly wrong with the ventilation: it was like sleeping in a tropical swimming pool. Absolutely horrendous. Staff are pleasant and absolutely no fault of theirs. Shower was nice, and needed multiple cool showers just to tolerate it. Hardly any sleep and the absolute worse stop off we could have had to start a holiday. Fully expecting to become ill after such an awful nights sleep and cannot see rooms being sterile if everyone is staying in constant heat like this. Would never book again
• wasima928 (2/5): 👎👎 - I konw it was not air cone available in this but it was boiling everywhere fan were provided but they weren't even working it was really bad smell in corridor and on stairs area. It was bad experience.
• steveneU6763YB (2/5): Hotel uncomfortably hot 🥵 Beefeater attached was disgustingly dirty and a shambles. - Rooms too hot to the point where I considered sleeping on the car, there’s something wrong with the ventilation or something, other people were complaining about it at reception too. Beefeater next door is badly managed, staffed and is disgustingly dirty, dirty plates, dirty carpets, dirty chairs, dirty toilets. Tables stacked with dirty plates long after customers have left and they turn away customers telling them it’s full when it’s not, we stayed a few days so it wasn’t a one off. Avoid at all costs!!!
• carlasL7459TU (2/5): Won’t be using again - shame as Premier Inn are usually fabulous and great value - I would not use this Premier Inn again. The receptionist was friendly and even went and put a duvet on our bed when we arrived to find it with just a sheet on it - so she cannot be faulted. However the room was not well kept and needs a revamp. We also ended up with insect bites either flea, bed bug or mites. The room was so hot as there was no air conditioning and although the hotel provided a fan the heat was unbearable. I don’t think I’ve ever felt so hot. This was not helped with the fact the window only opened 2 inches leaving no adequate airflow.
• 691gurmeetk (2/5): Dont stay at Romford premier inn - My Stay was extremely disappointing . The customer service was very poor , and the staff lacked basic people skills . There was no air conditioning , making the room very uncomfortable -especially for my kids who really struggled with the heat . Worse still, There was a very strong sewage smell throughout the property . When i raised the issue ,staff denied it,but a bar staff member later admitted they have been trained to ignore guest who ask about it . That's not just unprofessional -its unacceptable . This experience was very stressful and upsetting for me and my family and i would not recommend staying here . I would also like some someone to contact me regrading some forum of compensation
• richardkT7592HT (6/5): Lots of issue - Got there on the first night and checked in, I knew I had 2 separate bookings for 2 nights, first they said I wouldn’t have to move then they said I would so I checked out and later back in. Night 1 I wanted food at the beefeater restaurant but I was told they were short staffed and I couldn’t eat there. Second night I went to the restaurant and was told I wouldn’t have to wait 39 mins for a table, I was given a table after about 59 mins. Subsequently I gave up and placed a Deliveroo this place is poor, not enough staff working hard but it really feels like a poor place to visit
• andrewcN9192EO (2/5): Worst hotel and beefeater I've ever been to. - Absolute dump of a hotel. The ground floor smells like a portaloo at a rave. There's no aircon so the rooms are hotter than the sun, but it's ok because you get a fan to circulate the hot air and you can open the window 3" to let in the fumes and noise from the A1251, glorious. And don't forget if you have a meal allowance to book your meal in the attached beefeater atleast a week before your stay or they won't serve you because they are "too busy".
• michellesJ995OU (10/5): Amazing - I was there last night 26th July, too visit family for birthday celebrations and once got back met a very old friend and had a catch upa drink for my birthday and Karina night staff absolutely diamond 💎 and the fact there put me on the ground floor with a autistic child was so much better because there's no one underneath us to he him bouncing around...thanks Room 30 was prefect for us x
• bulletdozer (8/5): Ideal for shops & trains but not peaceful. - Stayed here 2 nights. At present there are major roadworks on the A12 at Gallows Corner, meaning the whole of Romford is far busier traffic-wise than normal. It will be like this until September and if you can avoid it I would. Location is ideal for parking your car and getting a train. I went to the 02 Arena and Romford Stn only 5 min walk away. You are right on top of Romford Shopping Centre as well. Police & ambulance sirens through the night, it is not a quite location. Rooms are hot but there is a fan in each which was fine for me. Staff are generally foreign, meaning they try to help but have little local knowledge of the area.
• Linzijane1 (6/5): Premier Inns are no longer value for money - Very disappointed was not worth 160 pounds. Upon arrival we were greeted with pride flags inside the reception area, now we are not judging anyone's life choices but places like this should remain impartial so nobody is offended and just allow people to pay for a service without having other people's views and beliefs pushed In your face, it really isn't necessary. Secondly, the hotel reception smelt very strongly or urine and this was all the way up the stairs to the room, we had to wait a long time for anyone to attend reception and book us in. The room was a double, very small, very warm, only had a small opening for the window and a small fan. There was cobwebs hanging down from the ceiling so not the cleanest of rooms. Breakfast is advertised as unlimited, we were expecting self service as previously experienced but for the cooked option we did have to order and waited 25 minutes for it to arrive. Due to this, my partner had to order a second breakfast as soon as the first came. After waiting another 20 minutes he was sick of waiting so we left. If we were to go again we would skip the breakfast and go to a Toby which there are plenty of in the area and serves unlimited breakfast and is self service so you wouldn't need to wait. however, the likelihood of us returning is extremely slim. The service in the restaurant for breakfast was extremely slow, some of the food was cold and really not worth the price. We feel that there are much nicer places in the area to visit but as we have had good experiences with Premier Inns in the past we chose it again. I don't think a Premier Inn would be our first choice of hotel going forward as it is no longer value for money.
• J6138YPrahulr (2/5): Horrible experience, no air conditioning, poor service & hygiene - Horrible experience at this Premier inn. Booked this premier inn and paid a high price to stay and the rooms were like a hot oven no air conditioning available !! Keycard holder was broken and lights kept going off every 2 mins. We couldn’t sleep at all and the kids were very restless all night, the bathroom shower had all mould everywhere, bathtub was broken and couldn’t use the bath for kids to have a bath. Unfortunately we won’t recommend this hotel to anyone.
• 554perryr (2/5): Too hot!!!!! - Sadly we came on a standard day , outside day temps were 19-22 degrees, walked into the room to be met with a wall of heat !! They obviously know about this as the window was open and a single fan was on…… it was unbearable sadly …. Im an avid premier Inn stayer but this was unbearable. The lady on the desk said she could give us one more fan but that would only move hot air around. First time I have had to ask for the sleep guarantee. If you don’t like heat and want to have a nice sleep then don’t stop here.
• Culture29660127719 (2/5): worst experiences - The room was unbearably hot , it felt like a sauna. My husband, our two kids, and I couldn’t get any sleep. We had booked for three nights but were forced to leave after just one because the room was simply uninhabitable. We weren’t offered a refund or any form of compensation. It was honestly one of the worst experiences I’ve ever had.
• suzibeh (10/5): Excellent - Excellent. Staff are very friendly and helpful. Room clean and comfortable with unlimited access to tea and coffee. Ate in the restaurant one evening and the staff were friendly with hearty, traditional food served.

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