Premier Inn Derby West
Location: Manor Park Way,Uttoxeter New Road,Derby,Derbyshire, Derby, GB
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of adventure and relaxation at Premier Inn Hotel Derby West, your ideal getaway near the stunning Peak District.
Location, Location, Location
Nestled close to the breathtaking Peak District and the exciting attractions of Alton Towers, our hotel is the perfect base for thrill-seekers and nature lovers alike. Explore the vibrant city of Derby, filled with delightful shops and charming streets.
Delicious Dining
Savor mouthwatering meals at our on-site Beefeater restaurant, where you can unwind after an exciting day. Enjoy a variety of delectable dishes that cater to every palate, ensuring you leave satisfied and energized for your next adventure.
Comfortable Accommodations
Relax in one of our cozy rooms designed for a restful night's sleep. Each spacious accommodation offers modern amenities, ensuring a pleasant stay for solo travelers, couples, and families.
Don’t miss out on the chance to book your unforgettable stay at Premier Inn Hotel Derby West today!
Important Information
105 spaces, including 5 disabled bays. No height restriction. Large vehicles must check availability with hotel.
M1(J25). Take A52 towards Derby. Then onto the A5111 ring road for approximately 20mins, take turning for Derby City Hospital, Mickleover. The hotel is located opposite Derby City Hospital. Next to the Mallard Beefeater.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
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Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- Tour32558704442 (10/5): Absolutely lovely hotel, once you get past the tatty exterior. - Despite looking a bit tatty from the outside this hotel was absolutely lovely. Parking was £3 a night, but I thought that was perfectly reasonable.
Amazingly the bed was lovely and soft. I think the first one I've ever come across in a hotel chain. It was such a change not to wake up with a sore back.
The bathroom had I nice big shower cubicle which was also a very pleasant change. Whoever has a bath in a hotel anyway??
The room was nice and clean everything was in good order.
While we didn't use the pub/restaurant it looked very nice as we walked past.
Check-in was nice and easy and all the staff we saw were helpful, polite and most importantly looked happy. It's amazing how much difference a smile makes.
We will definately be coming back here.
- NobberOxford (8/5): November 2025 Visit - OK stay after initial cleanlines issues addressed. Check in by machine fine all went wel until we pulled the duvet from under the mattress ( cant sleep with feet end tucked in ) the duvet was massively stained and vile we weren't prepared to have that on the bed, reception sorted this quickly and we had a new fresh duvet a sheet put on quickly, well done staff. Bar limited with drinks, but we found something adequate after all its not a pub!. Breakfast pretty good, plenty there apart from stone cold mushrooms both days. Wouldn't put us off returning, we will probably go back when we visit Derby again, parking discount worked fine, good location for town centere and shopping/pubs
- heatheroZ8402QB (6/5): Riverside is very good, but spoilt by poor quality food. - The location is brilliant, the hotel looks very good, and has plenty of space; the corridors were nice and wide, especially good for anyone in a mobility scooter. The hotel was very clean with excellent staff, and it was quiet.
However, the food was of very poor quality, even for Premier Inn.
- 893kieranp (10/5): Great ! - I stayed here while on a business trip. We had booked on the meal deal which was amazing, the size of the party was a little unexpected on the first night, how ever Charlotte and pat handled it amazingly !
I would 100% stay here again
- madalinam494 (10/5): Good stay! - I had a very good stay at Premier Inn Dartford. The room was clean, comfortable, and quiet, and the staff were friendly and helpful from start to finish. Great value for money and a convenient location. I would happily stay again!
- denisw629 (8/5): Car parking - Accommodation staff and food excellent but discounted car parking at near hotel was disappointing
Advertised £8 for the 24 hour followed the checking in procedure registering car but when leaving the car park the full price of £14 charged.
No time to go back to hotel.
- Getaway444796 (4/5): Disappointing Stay – Poor Communication and Inconvenient Breakfast Arrangements - I am a regular Premier Inn customer, but my recent stay at the Premier Inn Derby City Centre (Riverlights) was extremely disappointing. I had prepaid for both accommodation and breakfast, only to discover on arrival—without any prior notice—that the kitchen was closed for maintenance “until further notice.” This meant the hotel could not provide the breakfast I had already paid for.
Instead, I was told to walk to the Premier Inn at Cathedral Quarter each morning, pay again for breakfast, and then wait to be refunded. This alternative arrangement was highly inconvenient, especially as it involved a 7-minute walk in the rain every morning throughout my stay. It felt unfair to be made to deal with the consequences of an issue wholly caused by the hotel.
To make matters worse, I have only received half of the refund for the breakfasts, despite following all instructions. The lack of communication, inconvenience, and incomplete refund have left a very poor impression, and this experience fell well below the standards I have come to expect from Premier Inn.
- Slickymoss (4/5): Not the nicest. - Stayed here for two nights.
Had breakfast the first morning. £11 for a cold English breakfast to then watch them put hot stuff on top off the already cold stuff. ???
Bed clean.
Shower wasn’t very powerful and has lots of black mould in bottom.
Great location for the city centre.
Parking only a 7 minute walk away.
I wouldn’t stay here again.
- me1982me (10/5): Nice hotel - Large room, one of the biggest we’ve stayed in
Clean and high praise to the housekeeping team
Welcome was not great, no hello and check in on a machine but Charlotte in the restaurant was exceptional
Very polite and friendly, she served great drinks and definitely a great asset to the hotel
- colinhO5246PE (10/5): Delivering way about expectations for its cost - For a Premier in level hotel, this is the best we have stayed in. Staff are brilliant and really care about your satisfaction and have a true passion about their hotel.
Its been recently refurbished with the dining area, friendly, comfortable. Very welcoming. Good slelection of nice food for a value evening meal and a great all you can eat breakfast.
Some rooms have been refurbishes, more being done. Those that have, the one wee had, are clean, and comfortable for sleeping.
The best premier inn we have stayed in and beats meany higher star hotels on quality and service we have stayed at.
Will be booking again when in the area for short over night stays
- IanPLancashire (8/5): Decent After A Bad Start - This was my first stay at this Premier Inn for many years.
First impressions were not great as after parking my vehicle I was approached by a man claiming to be homeless begging for money.
Check in was delayed as only one lady on reception with a queue of maybe half a dozen people.
My room was clean and comfortable and I must admit I had a good nights sleep.
Restaurant next door was decent for the evening meal.
- J2624TIjoe (10/5): Brilliant hotel - What a fabulous experience again. Came to celebrate my daughters birthday and attend a show one of the evenings. The room was clean and tidy and comfortable but what made our weekend was Charlotte and Nicole who made a fuss of my daughter and looked after us so well. Also a big thankyou to the chef who gave my daughter a crochet cat as a happy birthday present.
- danhX7245VI (10/5): They went the extra mile, at 3am - Having had a nightmare not being able to get in to the airbnb I'd booked down the road I arrived at Premier very tired (it was 1.30am old time, but the clocks had gone back an hour) very cold, and very frustrated that I'd been let down.
The two chaps on the desk were utterly amazing, particularly with their manner... they not only dealt with the ridiculous situation of talking to the airbnb owner on the phone, who proceeded to haggle for the last room in the building in the early hours of Saturday night/Sunday morning, but they calmed me down, they solved problems without adding to mine... one even came up with me to my room, making sure I found it and to double check it was all ready to go. I was incredibly grateful. Next time, I'll book here in the first place.
- richardbC2036XC (10/5): Weekend of fun and relaxation - Great central location with plenty of public transport option within a couple of minutes of the hotel. Friendly staff and great, clean rooms. Always a pleasure to stay at Riverlights.
- Adventure24249464711 (10/5): Business stay - Love staying at this hotel the staff are amazing and the rooms are always very clean , I highly recommend staying at this hotel
- leedB1133KW (6/5): Short sleep due to Noise - Noise from loads of teenagers messing about until gone 11pm,then woke up by builders unloading lorries and banging around.
- robinb851 (4/5): Dirty room, under-staffed slow restaurant service - Plenty of space in the car park, although narrow bays. The ladies on reception were lovely - friendly, professional, welcoming.
When opening the room door, the slot for the keycard was hanging off the wall but it pushed back into place and then worked. There were several suspect brown carpet stains outside the bathroom door and nasty-looking white stains on the middle front of the armchair seat - yuk. The furniture had seen better days as was peeling its outer layers. The mattress and pillows were fine and the bathroom sufficient. All the lights worked and the TV too.
The restaurant attached to the hotel was horrendously under-resourced. There was quite a queue at the 'wait here to be seated' sign, and it did not move quickly. I really felt for the staff as there were just not enough of them, The chap behind the bar kept coming over and seating people, but was also running the bar so was torn between the two. There was a harassed waitress who was lovely, and kept apologising to people for the delays. She was clearly trying hard but lacked backup. The food took ages to arrive, so did the drinks but this was not the fault of the nice waitress - she was over-run.
A decent night's sleep, and breakfast was good although th eggs had run out.
All in all - the hotel was tired and desperately in need of a refresh and a thorough deep clean. The restaurant staff lovely but too few of them.
- JoPearcey (2/5): Waste of money - Had a premier plus room but it was an Awful night sleep, every time you moved the bed made really loud awful noises room is tatty not worth the money we paid. So leaving a night early and finding a different hotel
- markcO5365IS (10/5): Great Hotel - Great hotel, staff always helpful, stayed quite a few times, comfortable clean rooms.
The attached restaurant however seems to have gotten poorer over the last few months, very slow service from ordering food to arrival......
- nightstalker1966 (6/5): Not a peaceful stay this time. - Comfy bed ,but couldn't get to sleep until after 11pm due to a coach load of teenagers messing about and banging around,with only a small handful of adults that obviously had no control. Even though there should be a adult with teenagers under 18. Most were allowed with ONLY teenagers in a room alone.should of been turned away,due to the so called rules of premier inn??then workmen unloading and reverse bleepers going off just after 7am next to ground floor room 20 ,setting up for the day.
- trudyd884 (10/5): Well done! - Stayed last night. Staff were amazing and the food was delicious. Room was spotlessly clean. Well done everyone. 10/10 to you all
- theresafT4006FL (10/5): Would come back - Room was lovely but staff are amazing kathrine the manager sean staff member lyn staff member didn't get more names but I cannot fault them caring understanding and very very helpful 😀
- Odyssey07982467874 (2/5): Awful nights sleep - Room 120 family room. Awful as never slept. Room above floor boards creeked all night. Guest services were a waste of time
- Culture20926998583 (6/5): Horrible check in - Used premier inn frequently over many years this was the first time I had encountered the digital check in process. Didn’t have a qr code with my booking so after arriving late at night after a long drive had to negotiate this, with no staff around, the finding there were no room cards left! Eventually a member of staff from the restaurant got the emergency card for the room but we couldn’t have two which meant if one left the room the other would be left in darkness as the card operates lighting. Very disappointing but otherwise room, bed and breakfast was up to standard.
- 709mateuszg (10/5): Comfortable stay. - I had a wonderful stay at this hotel! The staff were incredibly friendly and always ready to help, which made me feel very welcome. The room was clean, spacious, and comfortable, with all the amenities I needed. I especially loved the breakfast – it was fresh, delicious, and offered plenty of variety. The location was perfect, close to the main attractions but still quiet and peaceful. Overall, it was an excellent experience, and I would definitely come back and recommend this hotel to others.
- Railteacher (2/5): Faulty Towers joke hotel - Arriving at the hotel I was presented with large screens that look like they have come from a fast food outlet. I was told that I had to use them to book in. I attempted to retrieve my booking and it didn’t work. I was then directed to the book in desk, upon which I was told my company booking for three nights wasn’t valid. I was offered to pay personally for the three nights or get someone from my company to come to the hotel and pay. I walked out and WILL NEVER USE A FAST FOOD CHAIN PREMIER INN AGAIN. My company has put out a note to ALL employees not to use Premier Inn Hotels. You have just lost a lot of business
- 968zannan (6/5): Improvements to be heard and made - Overall very nice lil hotel.
This is second time me and my 2 young boys who have allergies.
This hotel needs to serve variety of milks, not only cows and soya, and have better lighting. Family room needs some soert of plugh in night light for night toilet trips.
This time i had to go to the shop and buy oat milk for my son,i left it on the counter for other customers and noticed atleast 3 customers going for Oat milk. I mentioned to the manager upon our last visit and it wasnt taken into consideration.
Also it would be nice if FREE FROM items could be introduced,or atleast upon booking option to choose it,so hotel knows that allerfic client is arriving,to have time to prepare.
Corridors are very dark,being epileptic there should be an option to chose closer to stairwell/lift room instead of for 5mins walk corridors.
Self check in-might be a great idea ,but i personally prefare to be greated by staff and ask questions if needed.
- imogenh2013 (6/5): Adequate rather than great. - Pros: The hotel was a decent standard: overall clean and with comfortable beds. The staff were friendly and fairly helpful. Booking in was easy, and the breakfast buffet was good.
When my son slipped and bruised himself in the shower, one staff member was very concerned and responsive. She got me some ice for him as soon as I asked, and was very kind, asking if he needed her to call an ambulance (he didn't).
Cons: The hotel in general was adequate rather than great. I've stayed in Premier Inns many times and have always found the standard higher than at this one. The tea and coffee supplies in the room were meagre and there were no drinking glasses (although these things could be obtained from reception). The punnets of long-life milk tasted particularly unpleasant (much worse than long-life milk generally does, in my experience).
The buffet, although what it provided was all good, didn't have much variety in terms of, for instance, types of milk and cereals. One toaster was broken throughout our stay, and there were several staff members who were standing around chatting (on a couple of occasions ending up in the way of customers who wanted to get to the breakfast buffet).
I paid for ultimate wi-fi, but there was some sort of glitch that meant it only worked on two of my three devices, despite me following exactly the same instructions with all of them.
There was no bath mat provided, which led to, despite the "non slip" surface in the bath, my son slipping and falling, hitting the bath handle with his hip. The bath handle broke. Fortunately his hip didn't, but he ended up with awful-looking bruising and was stiff and sore for some days following. We were able to get a bath mat from reception after this incident, but if one had been provided he wouldn't have slipped in the first place.
Overall, although this hotel was mostly adequate for our needs, I found it lacking in the quality I've come to expect from Premier Inn, and I won't be staying at this particular hotel again.
- hugovictoroscar (10/5): Comfortable Rooms and Great Service - My experience was excellent stay was comfortable with friendly staff, clean rooms, and delicious food — highly recommend!
- neilbO9295ER (10/5): Comfy stay at premier Inn Dartford - Stayed at the premier Inn Dartford for two nights, lovely/professional reception ladies, clean room and excellent stay
- shrutisD5301AL (4/5): Disappointing experience - I was really disappointed with my recent stay at Premier Inn. The air conditioning/heating system in our room was not functioning properly and kept turning on and off, which meant the room never stayed at a comfortable temperature. It got far too hot at times, and sleeping was almost impossible.
We raised this issue with the receptionist and while they did offer to provide fans or move us to another room, it really wasn't practical to repack everything and move with children and all our luggage already unpacked.
- E4397QZbrettw (4/5): Charging £6 for parking.. ridiculous! - Wasnt a bad experience clean room fairly friendly staff.. but having to pay £6 for parking is ridiculous, already paying enough for the damn room. Probably won't come back due to that fact alone.
- H3861TKandrewc (4/5): Very disappointed - not the usual experience. - Wi-fi non existent, not good when you advertise as a budget business hotel. The key card insert by the door was faulty causing the lights and power to go out. Also they now charge on top of the stay for Parking.
- Si405 (10/5): Great location if you’re visiting Derby and the surrounding area - Great location on the river and a very short walk to the shops and a stupendous amount of nightlife.
It’s a Premier Inn so you pretty much know what you’re going to get and this one did not disappoint. It was clean, comfortable and affordable.
There was a line to check in on a Saturday evening but the online check in helped move things along. They have a restaurant in the hotel that looked great but I didn’t get a chance to try it.
- josephoL6916LU (10/5): Ten out of ten for the service we got - We arrived at the premiere in on Saturday night and Andy was on reception and he helped us in every way he could ten out of ten great service
- I871DMmarias (10/5): Wonderful stay. - Lovely hotel, clean, modern rooms and really comfortable bed. Great restaurant, the breakfast is delicious. Helpful, cheerful staff . Easy parking. Did not hear the M25 despite being so close to it.
- Adventure83306 (10/5): Premier Inn Derby city centre. - Clean comfortable room.
George very helpful checking in when the automated system had some oroblems. Reasonable meal-deal for the price.
Great restaurant service from Charlotte.
- lynnelH2186OB (10/5): River lights views ❤️ - Best premier inn in Derby to stay at. Beautiful views. Amazing staff. Banging breakfast and a room with a comfortable bed.
- Stay02693111800 (10/5): Booked at the premier inn last minute. Com as a colleague had an appointment and couldn't drive - The food was cooked exemplary. Thank you tina . All the staff were friendly and helpful. Will be coming back . Booking out at 12 a bonus
- graemec794 (6/5): Mundane - We stayed 2 nights at this hotel. There is no parking at the hotel so we parked at Siddals Lane- about a 10 minute walk given the road crossings involved. Fortunately it was a sunny day. On entering the hotel we saw 2 check in screens. We didn't see a human receptionist. One of the screens was working so we checked in and got a room card. We wanted 2 cards and managed to get another one later. Cards were needed to access the lift lobby and the lift itself. Both lifts were in action when we checked in but the next day only one was available for guests.
The hotel has the appearance and atmosphere of a converted office block. Our room was on the second floor. It was a reasonable size with a small window which didn't let in much light as it looked out onto a concrete paved internal courtyard. No Riverside views in this room. The window was locked so we couldn't open it. It was a standard PI room in terms of facilities. The shower was not very powerful and there were no glasses in the bathroom
We did not eat or drink in the hotel.
I doubt we would return.
- Airlineconsultant (8/5): Restaurant now moved in house; impressive front desk team - PI Derby West for me punched above its weight compared to other reviews. On arriving, the receptionist and duty manager were having a fag and gossip in the entry area – not a good look. But they were both helpful and friendly. My room was on the ground floor near the entrance and it was modern and to the usual Premier Inn high standard. The wash hand basin didn’t drain away – from the flowback, I guess a previous occupant had used it to wash their hair. I mentioned this to the front desk, who got it moving for one use until it blocked again. Otherwise, the room was very nice and quiet. The free wifi is perhaps a little slower than other PIs.
The old hulking Beefeater next door is closed and being earmarked for repurposing as a McDonalds by December; instead 6 rooms have been converted in a “Social” restaurant, which is modern, bright, tastefully furnished (eg smart patterned bowls rather than the usual plain white ones), if a little cramped and less chilled than the Beefeater breakfast areas. Breakfast was excellent as always, albeit they had unfortunately run out of bananas and the eggs were very undercooked on the first attempt; there was a permanent queue for the one small underpowered coffee machine.
As for the PI reception team, at various times I saw them cooking breakfasts, hosting in the Social, doing room maintenance and cleaning/checking rooms. Whether this was multi-tasking, or amazing teamwork, there is no doubt that these committed individuals are going well beyond the job description to keep the PI Derby West show on the road.
- lawrencemZ8743RB (10/5): Central location, comfortable, with good value for money - Excellent value for money. Not the Ritz, but you get what you pay for, and more. Clean, comfortable, practical and central. We are repeat visitors to this hotel, and we plan to continue choosing it for our future stays.
- 763daniellas (10/5): Family stay for theme park visits - Staffed were available when needed and helpful, also friendly. The hotel was clean and tidy, comfortable beds. We couldn't of asked for anything more from this experience, made our stay relaxing which we wanted.
- iand56 (10/5): Very good room - Very good toom with comfy bed. Pleasant shower. Nice breakfast with acceptable coffee. Check-in and checkout were simple.
- G909KMsophiew (10/5): Highly recommend - Lovely, clean room and great that you offer travel cots to accommodate little ones. Great breakfast deal. Helpful and friendly staff. Will definitely stay again.
- harrymZ5992JL (10/5): Top team and great room cleanliness - Pat and Rylan top team members in the premier inn Darby. These two single handedly provided us with everything to make our stay as comfortable as possible. Even with our extensive requests nothing was too much to ask for them. The service has been great and has always been met with a smile and a “have a nice day” would definitely stay again.
- I4532HMcolinm (10/5): Great service - Excellent service and great staff . Easy to speak to and very friendly . Would recommend anyone to come here for a visit. Also Kate was especially helpful with my enquiry
- K8473RIclaireg (10/5): Family stopover - Stopped over on our way back from holiday. Staff were very friendly and helpful. Kids loved the restaurant and we all had a great night's sleep.
- H8769PIjamesm (8/5): Dependable premier inn. The kids love it 😍 - Rooms and hotel good as ever. Beefeater restaurant was nice. Exterior of building car park etc a bit ropey but hey ho. Overall good 👍
- wendysD2532JQ (8/5): Good experience - Great hotel room was clean and spacious
Good was great
Staff were friendly and helpful
Needs more disabled wet rooms and blue badge spaces
- villarospo (10/5): Handy for the hospital - Super handy for the hospital with good parking. The bed was really comfortable and the breakfast was decent. Outstanding staff which is pleasant surprise.
- rolly1111 (10/5): Brilliant team, brilliant food, Excellent staff. - Myself and family were looked after by Catherine, Sean, Stu, Hannah and Becca, who went above and beyond to make our trip special. Catherine and Sean treated our boy as a V.I.P and thank you again for your kind Gifts. We will definitely be back - food was great, stay was great and staff were great!!
- jamiehP9006GS (10/5): As you would expect from premiers - Excellent stay after what was a really busy weekend. Checked in promptly by a very competent receptionist and ensured we had the whole spiel. There’s never enough hand towels or tea bag’s at premiers either but couldn’t fault staff
- clairebV5504QD (6/5): Not the best premier inn - Staff rushed off their feet, bedroom has dents in walls. The shower was going hot and cold. It’s the only premier Inn that I felt the level of cleanliness was lacking.
- LesK195 (4/5): Steer clear of this hotel - Booked a one night stay visiting family in derby , always stayed here before and always had good room with value for money, not this time , we booked a room not realising they now have two levels a standard room and a king size room , we had the standard room thinking this was the only type of room on offer.
It was really poor, small, standard bed not even King size , pillows like rocks , TV so small be more suited to a caravan than a hotel room, barely enough space to move, a terrible experience .
Funny thing is had we known about two tiers of room we would have gone for the better room .
A dreadful experience and as regular travellers to see my family in Derby I will not be going back there again, for £127 per night I expect more, a lot more !
Be warned as they don’t make it clear when you’re booking they’ll put you in whatever rooms they have free
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Date of stay:
August 2025
- grahambI9662MV (10/5): Friends from the start - Incredible stay and wanted to thank in particular your front reception staff as they were all excellent. From the moment we checked in we were well looked after and made to feel safe. Something that is rare to find in this day and age. Bar was nice for a beer too.
- Chrisyclifton75 (10/5): Perfect stay as always - Always a comfortable sleep at the hotel sheets are very nice pillows are very comfortable staff are always welcoming and friendly helpful x
- Danoak33 (4/5): Unique.... - Try and avoid get getting room 102 the windows are in the roof you have no view and your options at night are to hear the wind through the window or the window rattling which is why i left a day early
- S5529QHlucyf (10/5): Excellent stay with a personal touch - The breakfast was the best I’ve had at a Premier Inn in a long time! The staff went above and beyond, it was such a thoughtful gesture to leave us all little keyrings with the message “When your legs get tired, run with your heart” to inspire us for our athletics competition. It really made the morning feel special and set a positive tone for the day. Thank you!
- N412AVangelah (6/5): Recent stay - Comfortable bed, staff friendly but evening food poor and over priced. Breakfast better. TV old and not working, did report it .
Construction work outside makes entrance not appealing
No room air conditioning which on a hot day not good , just have a free standing fan, which blow hot air around room .
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