Premier Inn Swindon West - M4 J16

Location: Great Western Way,Swindon,Wiltshire, Swindon, GB

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• kattaylor317 (10/5): Good value, decent food. - Great service from Ben, really helpful and food was great. Do the meal deal dinner and breakfast! Such a saving. Rooms clean and welcoming.
• 692kayleighn (10/5): We love thins place - Very good never had a problem we love it an the staff are great We would like to thank Ben and we highly recommend this hotel to others/anyone
• shannonemery (10/5): Friendly staff - Staff at both the hotel and pub were so so friendly and helpful, I couldn’t fault them at all. It’s my first solo hotel stay and their friendliness really helped to put me at ease. The room was clean and in perfect condition
• dtolly (8/5): Good Hotel - Great Staff! - The hotel is lovely and clean, the food choice limited but cooked well. My steak was cooked to perfection! But I really want to talk about the staff! Sofia was so lovely - polite and attentive and friendly. Alison! Whatever ever they are paying Alison is not enough! She was on the breakfast service and was sooo lovely - friendly and sunny and interested in people. Other members of staff were great too, but I didn't get their names 😒 my bad! I hope my comments find their way to the staff mentioned!
• ajgosst (10/5): First class excellent service - First class excellent service every evening! Excellent quality of food!! The staff look after me help, Nishan always helps me with everything and helps me with dietary requirements. Very enjoyable experience being serviced my Nishan 😊🙏🏽
• josephpQ9005QL (10/5): Trip - Nice clean quite hotel with air con, friendly and helpful staff, also in a good location surrounded by the countryside, also had a restaurant which was good which can get busy at times. I'm pleased that I chosen this hotel.
• D771ZFjennyl (10/5): Nice hotel - First time to stay here an a nice hotel, is a a little older. Room is clean and basic, reception team friendly and helpful. Beefeater was good.
• henmoore73 (2/5): No consideration for paying guests - Booked for a four night stay at around 18.30 the guest above started doing some kind of work out. Lots of jumping around and running on the spot. This went on for an hour as it wasn’t late just turned the tv up. At around 04.30 thought the ceiling was coming down unbelievable. Managed to get hold of the member of staff who thankfully went and stopped this fitness fanatic. On leaving for the day the nice lady on reception said they have spoken to the gentleman. Unfortunately he is booked in for the week. She said the duty manager is going to ask the gentleman to move onto ground floor room this way he can’t disturb anyone. Well obviously the duty manager ignored my complaint. Same happened that night some people have no consideration for others. Packed up and headed somewhere else. Week manager who obviously doesn’t care about the guests who stay at this hotel. Top it off dirty towels and stains on the bedding.
• 954rogerd (8/5): Pleasant experience. - Convenient location just off M4. Nothing much in area and need to drive to Swindon for shops etc. The staff were pleasant and especially breakfast staff in attached restaurant. The room was spacious and very clean. We thought the price was slightly excessive hence a drop of 1 star. We were located towards rear of hotel with no noise whatsoever. It was a very pleasant stay and would stay again. It was good to have attached restaurant with good quality food and meal deal prices.
• X568JKkerrys (10/5): Did the job - Stayed here a few days ago to visit family nearby, easy location. Lots of carparking, remeber to add your car reg at reception. Staff are freindly, easy to check in. Room basic but clean.
• elliejJ662AQ (10/5): Easy to get too. - Nice littlee premeir inn, just off the M4 motorway, junction 16. Although older than others stayed at and does show. The reception team were lovely a d friendly, rooms was clean (ztain on carpet but because old). Breakfazt was good.
• johnhJ7043FC (10/5): Excellent - Really nice room very clean bed was amazing . Fantastic nights sleep. Breakfast was delicious . Would definitely stay again
• Pioneer62730505152 (8/5): Lovely hotel, great location, shame about the receptionists phone manner - We had a good experience at Premier Inn Swindon, The staff were friendly and polite and situated very well. The carpark was full when we got there, but they gave us an alternative which was close by and also cheaper! The only down side was that we called the hotel and the gentleman who answered the phone was not the most pleasant. They spoke down to us and we're quite condescending and not very understanding. As a person with Autism who struggles sometimes in social situations, please improve your phone manner as I left the phone call feeling more anxious than I started.
• ncr2017 (2/5): Love premier inn but would never return to this one! - I don't like writing bad reviews and love premier inn but honestly worst premier inn (and any hotel experience) I've ever had. First room had vomit on the floor (was offered apology, another room and free breakfast.) Currently in room exhausted after a terrible night. Noisy air conditioner and when eventually got to sleep woken at 6am by upstairs room who could only be described as doing laps back and forth. Not sure if they're heavy footed or if the ceilings are so poor but was loud enough to wake both me and my daughter. There are good amenities near hotel but awful for sleep quality and I'm just hoping none of us come down sick after the first room experience. Never had a bad premier inn experience so like the company but would not return to this one
• cgul1452019 (4/5): Fine if you want a joint! - Room was clean. But that's about it. Absolutely reeks of hash and definitely not a nice bar atmosphere. Staff were unhelpful and more interested in chatting than answering a query. Can't comment on food as nothing served after 10pm and we chose to leave breakfast and go elsewhere
• ted57uk2019 (10/5): All staff members are excellent - The excellence of the staff are why we continue to use this hotel. They are all friendly, efficient and professional from the Reception Staff, Housekeeping, Bar Staff and the superb Waiting Staff.
• tobyhO4822HU (10/5): Exceptional reception staff notably Leo - Clean and comfortable room. Reception staff were exceptional, especially Leo who greeted us in a friendly, efficient and welcoming manner.
• D225ENannieh (10/5): Thank you Leo 🌟 - We broke down on the motorway, so this stop was completely unplanned and very last-minute. It had been such a stressful evening, but Leo instantly made us feel at ease he was so welcoming, friendly, and genuinely funny. He turned a rough situation into one we could actually laugh about. An absolute credit to the team!
• P3614IKcharlotteh (10/5): Lovely friendly hotel - Lovely hotel, friendly staff, spotless clean as was the room, bed really comfy and brewers fayre was great too, would stay here again
• C9469WTlucyh (10/5): Great - Was a lovely hotel, clean and great staff. Bit tired but it’s a little older than others but it was clean and nice comfortable
• deborahhL4228BB (4/5): Poorc - The rooms are very tired . Shower curtains are tired ! The food was poor . Limited selection on evening meal including drinks . Breakfast was cold had to keep chasing for breakfast items . Fruit juices empty . Coffee machine empty ! Not impressed and would not return !
• deniseandcolined2016 (4/5): Not a good premier - Just had an overnight stay at this hotel as we have stayed at plenty of premier inns before and what we got was very below par for this company. We were in a standard room as it was only one night. The room was tidy but tired. The air conditioning made a vibrating noise when operated so in the end we turned it off. The bathroom had a shower over bath but no rubber mat was supplied which made it very slippery when taking.a shower. Figments were very dated . We also did a meal deal at the beefeater. The first problem was no guiness zero and the doombar on tap was flat and awful.when ordering food no lasagne,sticky toffee pudding , crumble , Breakfast was cold and virtually empty. Fruit juices all empty milk in coffee machine empty,no sweetener or sugar on show no butter or margarine. I don’t expect 5 star but I would like the products to be available and cooked breakfast to be hot.
• V2150EBkatiep (10/5): Great stay - Great place for somewhere to stay. Clean bedroom and bathroom. Fresh and clean towels. TV was a decent size to watch main TV channels. Bedroom is a good size and plenty of room to walk around and a sofa bed type thing to lounge on when not in bed. Hand wash and shampoo/body wash provided was Baylis and hardings. Great amenities nearby. Brewers fayre next door. Costa, subway and a convenience store next to the premier inn also. There is quite a few places close to the premier inn as well. There is quite a few car dealerships, McDonalds, leisure centre, Asda nearby. There is also Lydiard park nearby to have a nice walk around the lake and the house. Overall great stay. Thank you
• callybird (8/5): Value for money, cosy and friendly - Stayed for one night. Great price. Room was nicely decorated and cosy. Nice mood lighting and room temperature switch was easy to control. Shower was great main shower head plus moveable shower hose . It was also a walk in shower which was easier than trying to step over the bath as in other PI's. Locating the parking adjacent to hotel was a bit of a mare as the post code was different to hotel postcode and we kept going around in circles lol! Post code for Premier Inn car park SN1 1SG first come first serve basis. Pay on exit get QR code from receptions when leaving. Alternative car Park SN1 1TN Whalebridge Multi storey Pay on foot, Staff really friendly, special mention for Maxi who was doing everything and doing it efficiently! Also, to Alison in breakfast area who couldn't do enough for us. Food was well cooked and nicely presented. Would have given 5 stars but some mould on shower seals and dining area too small to accommodate size of hotel. Also have larger round tables so families can dine together. Maximum tables seated four. Maybe they should expand dining area and reduce bar size. Just saying. Thanks for a nice stay.
• Jephson (10/5): Wow! Why can’t all hotels be like this! - Arrived at 1am I the morning, thank goodness for manned reception 24hrs. Hotel car park was ‘rammed.’ Receptionist was concerned about be walking back from a public car park and so found me a space. Then discovered that there wasn’t a ‘traditional’ shaving socket in the bathroom and so she found me a two pin plug for a 13amp socket. I had booked a ‘Plus’ room which would put some ‘luxury’ hotels to shame. Comfortable bed, luxury shower room, water in the fridge, Nespresso machine, chocolate….what more could you want! Went down for breakfast, interested motivated staff, good variety of food on offer, hot and cold, relaxing un-rushed atmosphere. Thoroughly recommend. Central location if you want to explore Swindon.
• N7072WQmarky (4/5): Nice Hotel but bad experience - Hotel is nice but had a bad experience with power issues in the hotel that had been going on since a few days prior to my stay. Poor review due to Premier Inn poor communication around the issues and not giving the staff enough help to manage the situation
• AMB_777 (8/5): Not bad, just a bit of guest noise. - Great location, just off the motorway. Fast check-in, staff were great. Stayed on the top floor, lift was fast, not much waiting around. In the corridor the woodwork needed painting but the room was perfect, nice and clean and in good repair. Had disturbed sleep at night and early morning as any sound in the corridor could easily be heard in the room. Walls and door are probably very thin. People were not being particularly noisy, just talking and laughing but was enough to wake us up in the room. Paid £61 for the night, which was fair value. There is minimal parking around the hotel building but plenty on the main car park for the surrounding amenities.
• Basketweaver88 (10/5): Great stay! - Excellent location close to motorway. Plenty of free parking, which is well lit. Rooms clean and quiet. Staff very helpful and welcoming, quickly finding me an iron and ironing board. Reception has local information and good to see money being raised for local charities. Didn’t have breakfast or meal there, so cannot comment. Would definitely stay again!
• grahamtR5331FM (4/5): 2 night stay - Premier inn really let them selves Down in my book. Rooms are no longer serviced unless you request it ( just to save money) The heating or air con is intermittent the Wi-Fi is on/off, hard to work with no email, It just seems it’s a save money thing. Rooms are basic ( don’t look under the bed). Just feel they are not giving what it says on the tin. I still stay in premier inn because my company thinks they are looking after their people. just to say the staff are lovely and work hard so nothing against them. I would ask that the bigger bosses in this Co to up their game and stop putting the front line to take the slack. A team needs leaders and your people need to support the front line staff. Sorry for the rant but I stay with you guy often.
• Max070102 (10/5): Great stay - Lovely stay Friendly staff and great location Very clean Would recommend as great access to M4 and amenities Will use as a go to hotel now for business and leisure
• 527SB527 (10/5): Great!! Would recommend - Stayed here on business and had a great experience. Really clean and lovely, polite staff that were willing to help me with a few questions I had about the area. Would definitely go back.
• Y74QZsuzie (10/5): Happy guest - Quick efficient check in. Quiet room which was clean and fresh. Great staff, always on hand to help! Will be back in the future
• SL11_SL11 (10/5): Great stay - Lovely stay. Friendly staff and rooms very clean. Would stay again. Nice warm welcome on reception and found the room to be comfortable
• S8147NOdebbier (8/5): Comfortable room - Good location just off motorway. Near to leisure centre ice rink. Comfortable room with lovely bed and black out curtains. Next to Beefeater so good breakfast and meal.
• A3905VVkellyw (10/5): Fab night in a brand new hotel - Beautiful brand new hotel right in the centre of Swindon Town centre. Staff were friendly & polite & room was very comfortable. The bathroom was also fab with a powerful shower that i loved!
• gjbritten (8/5): Visiting for breakfast. - I took my mother for breakfast at Premier Inn and as always in the morning we are greeted by Mel as we arrive. She always has a smile on her face and as usual very welcoming. This makes it a pleasurable experience when coming in for breakfast. During our breakfast, this Friday and last Friday we have discovered what a valuable member of the team Abbie is, she is a delight to talk to and nothing is too much trouble for her, she goes above and beyond to try and make our experience better. Even though the breakfast was not great these two members of staff went out of their way to provide an excellent service.
• Q2747QHrichardh (10/5): Amazing staff! - Amazing experience at this hotel, I had my bike wheels stolen, I informed the staff and their response was brilliant. They helped find the person who did it, and reported it to the police. I had them back in less than 24 hours. Cannot thank the team here enough!
• U8883DJshaner (6/5): Comfortable rooms but not great customer service - Arrived fairly late in the evening. Nighttime revealers blocking the entrance to the hotel. On check in, no smiles or good evening from the staff. Felt like we were an inconvenience. Got to the room and the kids were so excited to show that the hotel had placed a pack of Jammy Dodgers on each of their beds (nice touch) Great night sleep. Beds were sooooo comfortable. When it got to checkout, had to tell the staff member behind the desk about the broken toilet seat. All she said was “OK, I will let housekeeping know” and she walked off. Customer Service needs to be looked at in my opinion.
• Wiltshirelucy (10/5): Pleasantly surprised - After a disappointing visit to the premier inn earlier in the year, we returned today and wow what an improvement. We arrived to check in, which was done in a prompt and friendly. We were given a beautiful big family room overlooking the top of the high street. Complimentary Jammy dodgers for the kids was a lovely touch. Our room (106) was spotlessly clean, brightly and airy. Breakfast in the morning was lovely and all staff we encountered were so friendly and accommodating.
• peterwG2535OU (2/5): Prisoner to the hotel - 3 adults must take 2 rooms. Company policy. Online booking was for 45 pound a night ended up being two rooms as 60 quid each. Hundreds of rooms but about 20 parking spots and you pay 16 pound every time your wheels enter! That's not for 24 hours. We learnt the hard way. (do a deal with the local council!!!) Basically, this hotel is a pimple on a duck arse of a shopping strip. Nearby council parking is 50 quid for 24 hours. Anyone with a car DO NOT STAY HERE. BTW dodgy deals going down in the nearby carpark which you cannot park in! Families AVOID. NO PHONE in the room to reception so its a 5 min walk. NO fridge in the room! Mortgage the house to eat miserable food. Really Premier Inn have lost their way here ...
• Lindyann2013 (10/5): One night - Only stayed for one night passing through the area, the guy on check in was super helpful, even asked if help was needed with luggage, room was usual premier inn standard.
• leeroyr995 (8/5): Great value for money - Hotel was great value for money. It was clean and the beds were comfortable. Staff were very friendly and helpful and there was plenty of parking. The only reason I’m not giving 5 stars is that the room didn’t have air conditioning and when we went the room was very hot and only had a fan in the room so wasn’t able to cool the room down. Otherwise was great.
• benj790 (4/5): Not a good experience - Well what can I say... this new concept premier inn has its problems. No electric 3 times in one day, at busy times, 7/8 am and 6pm. Also no water (apparently pumped by electric) Horrible experience. In town centre, scary evenings and mornings. Police there, drunks/druggies fighting. I always stay Premier Inn, am a very big fan, but not this one I'm sorry to say.
• N5Traveller (6/5): Mixed experience - This is a relatively new hotel in Swindon near the Wyvern. It has been well designed and rooms are quiet for the area. As advertised beds are comfortable and rooms good with a decent bathroom. Maybe teething problems but staff seem poorly managed and it is clearly a big ask to cover reception and the bar. It is now normal not to have daily room cleaning due to environmental ( and cost!) reasons unless requested. However cups should be replaced daily & when I requested this I was asked whether I wanted to take them from the restaurant! The big issue is the woeful parking arrangements. For a hotel that size there is minimal onside parking which is £16.50 for 24 hours. There is a cheaper public multi storey 6 minutes away which is fine on a sunny day with overnight luggage . More luggage on a wet day would be unpleasant. So overall mixed and fixable if you arrive by train !
• didcotreviewer123 (10/5): Very lovely place to stay - What a wonderful experience. Exceptional facilities and friendly and organised team. Seems really well run. Everything seemed to go right.
• SueR2210 (2/5): Dreadful experience - We’re do I start. We could not find the parking for premier in took us 1half hours to get there in the dark( was light ) when went to find it, not easy at all had to ask a taxi who kindly took us there. No way would we have found it. My dad was with me at 94 and he was scared off our surroundings. The premier inn it self was nice and clean, but the young person on desk wasn’t very helpful. Tried ringing them but they did not answer. I had to go through a no entry to get to the car park, with no spaces. Not good enough when you have an invalid with you. And £16.00 pound a night. Won’t go here again never
• Rebbe7 (10/5): Lovely - Lovely clean hotel, friendly team even with our late time of arrival. Had a really tasty breakfast in the Brewers Fayre and free parking. Thanks for a great night's sleep and a lovely stay
• Venture51997247526 (10/5): Friendly staff - The front door staff are very friendly and helpful. Relaxing atmosphere. Clean room and comfortable bed, which is important. Had a good breakfast.
• LucyJR62 (2/5): Worst hotel experience ever - Unfortunately there was a power cut. Despite having no electricity or water, the receptionists booked us into the hotel. Despite having mobility problems, the receptionist stated I had to climb 5 floors to my room on the top floor. There was no opportunity to wash or change, or even use the toilet, as there was no water. There was probably a huge risk to health and safety as people with mobility problems would not have been able to go down the stairs. There was a lairy alcoholic in reception who had come from the Weatherspoons pub, and eventually 2 policemen. The receptionist stated I was manned by 3 young people who hadn’t got a clue what to do. It appears there was no policy about what to do in a power cut. They refused to find another hotel for me and refused to give a refund. I will never stay at this hotel again, despite regularly travelling to Swindon
• Richard (8/5): - Thank you for a clean and comfortable stay!
• Road09437310990 (6/5): Uncomfortable room temperature - Lovely staff and good location with easy access to surrounding areas. Unfortunately the rooms were far too hot even when it was cool and cloudy outside which made sleeping difficult and uncomfortable. This would make us hesitant to book this hotel again.
• E2616HLkieranl (2/5): Unbearable in summer heat - Unbearable in hot weather. The hotel heats up all day and it is impossible to cool at night as the windows do not open enough for ventilation. We stayed for 3 days and it got hotter and hotter each day, as there was nowhere for the heat to escape. At night it was 21 degrees outside and 30+ within the room. Staff were lovely but there was nothing that they could do.
• selintuck (6/5): Don’t stay in hot weather - The bed was comfortable. Lot of parking. Restaurant was nice and easy to get a table. I don’t recommend staying here if the weather is hot. They have no air-conditioning units in the rooms. Upon request the give you a plug in fan.
• travel_nath1 (6/5): Great location but sauna rooms - Excellent and quiet hotel, but blimey the rooms were like a sauna . Didn’t sleep too good for sweating all night which was a tad annoying as the Saturday was a long day Friendly staff and helpful, although could do with better fans in the rooms would stay again if in the area.
• AAABBB101 (10/5): Excellent - We have stayed at this hotel several times and have always been pleased with the stay. We recently had a particularly good experience having tried the ‘meal deal’. The food was superb - thank you Fatima and Marianna! Even though the restaurant was busy, our food was served in good time, was hot and delicious. We were served by Luc - who had also checked us in the previous day - and he was superb. Friendly, super patient, and attentive without being pushy. I would definitely recommend this hotel, especially as they seem to have a really good team working there, which makes all the difference.
• charlottebB8428LG (10/5): Great value for money hotel - We stayed here as a stop over, to visit Oxford, in our way down to Cornwall. There was ample parking which we were happy with. The staff on reception were lovely and welcomed us kindly. Check in was quick and easy. The room was clean, and things in the bathroom were well stocked. We found the room comfortable and for the price we paid, was very good. There was a fan in the room, which we appreciated as it was super hot when we arrived. Overall, I'd recommend this premier inn.
• johnmA8607PO (4/5): Poor - The hotel is typical of the brand but the grounds are unkempt and overgrown. Not much sign of tables being cleared or disinfected in the Beefeater. Had haddock and chips, but the batter was soggy. Hotel gets very hot. Lots of fag ends around the Beefeater. Avoid
• elsaw939 (10/5): Lovely stay - Fantastic premier inn from the service to the rooms. We stayed for a night away the welcome we got from Ally was great very knowledgeable and helpful. The room was spotless and the bed comfortable great night sleep. We had eaten at the outlet as wanted to come and do some shopping. Even the next morning the member of staff thanked us for our stay and hope we have a good day.
• SomersetKatie (8/5): Good location, good standard, great staff - We use Kembrey Park about 3-4 times a year, always for a Saturday into a Sunday. It is a typical Premier Inn..... good quality beds. crisp bed linen, good pillows, clean and great staff. We have a family and a double room and they are both the same quality. Our double room this visit was a little 'knocked' about...chipped worktop...but given what we paid we were more than happy and it did not impact our stay. I did note they have changed from Kenco to Nescafe coffee and to PG tips tea. ...IMHO not a good move! We always see the same receptionist....Mel... and she always remembers us. A true sign of a great member of staff. We keep returning ....always a good sign. Would recommend as you know what to expect from a premier inn.
• Wiltshirelucy (6/5): Average - this hotel had gone down hill rapidly in the last year - We stayed in this hotel around 18 months ago when I believe it had not long opened. Unfortunately the hotel itself has gone downhill in my opinion. The carpets on our floor hallway, were stained and haven’t been maintained. Hallways freezing, broken television by the lifts, drafty windows, cigarette butts in the entrance. On the first morning we opened our curtains to see two dirty sanitary towels right outside the window. Also the parking situation… what a nightmare! There’s probably less than 30 spaces for the entire hotel unless you want to park elsewhere for around £50 a day you are forced to try and find space in the hotel car park. Still £15 a day for parking, I’ve never stayed in a premier inn where paying guests are expected to pay for parking. The staff however are the redeeming feature here. Really helpful and attentive, couldn’t do enough for us.
• O5503FZsarahj (10/5): Christmas at premier - We stayed in Premier Swindon to spend Christmas with family. The staff on Christmas eve put out santa footprints up every hallway, coming in the window and by the front door having eaten the buiscuits they had put out. We also had sweets outside the door. This was so lovely for the children, and so sweet of the person who had to work xmas eve. I don't think a local firm would have gone to that trouble.

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