Premier Inn Chesterfield North
Location: Tapton Lock Hill,Rotherway,Chesterfield,Derbyshire, Chesterfield, GB
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Experience a delightful getaway at the Premier Inn Hotel Chesterfield North, perfectly situated to discover the breathtaking Peak District!
Ideal Location
Nestled close to major transport links and vibrant business hubs, our hotel serves as a convenient base for both leisure and corporate travelers.
Heritage Gems
Venture out to explore stunning Elizabethan architecture with nearby landmark attractions like Chatsworth House and Bolsover Castle, offering rich history and captivating views.
Exceptional Dining & Comfort
After a day of adventure, indulge in delicious fare at our Brewers Fayre restaurant, then retreat to our modern rooms, featuring luxurious kingsize Hypnos beds for a restful night’s sleep.
Don't miss your chance to experience comfort and convenience; secure your stay today!
Important Information
60 spaces (more spaces in restaurant attached to hotel), including 5 disabled bays. No height restriction. Space for coach/lorry.
Leave M1 at J29 and take the 2nd exit off sign posted A617 Chesterfield. Take the 4th exit at the next roundabout sign posted A61 Sheffield. Take the 5th exit at the next roundabout signed Ind Est then take the left onto Tapton Lock Hill. Next to the Lock-Keeper Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Electric vehicle charging station
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
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Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
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Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
Guest Reviews
- Destination283427 (8/5): Great hotel with very helpful receptionists - Quite hard to find the hotel in the dark as the road system around it is a bit confusing!
Great that the restaurant is accessed from the hotel and good space for breakfast
All Receptionists very helpful
Especially BARBARA on reception during the evening was amazing and soo helpful
- I1041GLhelenc (10/5): Day trips - Exceptional hotel.
Clean and inviting.
Staff superb.
Free car parking bonus.
Great links to motorway and Peak District.
We visited several places whilst here and it was central to everything.
Definitely be back next year.
- Jimmyfox1978 (10/5): Great little hotel - Lovely staff, very clean. The breakfast was presented beautifully and cooked to perfection by Joel, a credit to the company. Will definitely visit again. Thank you James Fox
- johneX8868DC (10/5): Naturally friendly and hepful staff - Nice rooms, beds comfy as advertised, breakfasts excellent. All good but....
... My wife and I booked 2-nights; 11th & 12th Nov-25, at the Premier Inn, Chesterfield North [Tapton Lock] to visit family at Holmewood. It all went horribly wrong when my wife suffered a medical emergency on the 12th and was admitted to Chesterfield hospital for what turned out to be 5-days.
The staff at this Hotel cannot be praised highly enough. I'm certain that they are trained to be friendly to customers but that training was superfluous because I was left in no doubt that it came naturally. It left me with a very good impression of Derbyshire and it's people.
Because none of my cards worked, I had difficulty Internet booking on a dayly basis. The receptionist helped me to book on more than one occasion using the card machine on the desk. Another time the 'night man' Troy] did the same after I came back late from the hospital. They were all very patient with me.
On another day the hotel was full but the receptionist came through to the dining room to inform me of a cancellation which she then managed to secure for me. I was very grateful. Every time I walked though reception or into the dining room someone would ask. 'How is your wife?'
For a trip which started with two of us, I was left alone but not lonely because of the staff at this hotel.
Thank you!
John
- 608rhyss (10/5): Amazing place - Amazing service. Welcomed with a warm smile and accommodated for very quickly.
Room is clean and spacious. Will definitely be staying again.
- lynr703 (10/5): Excellent - We stayed here for two nights. We could not fault a single thing both at Premierinn and in Brewers Fayre next door. Our room was spotlessly clean as usual and lovely and warm. At breakfast on the second morning, there was a fire alarm. As it happens it was a false alarm as the alarms were being tested. However, both the manager on duty and the lady topping up the breakfast offering handled this with professionalism and common sense. We all felt extremely well looked after and quickly returned to our meals. Well done team we had a grest stay.
- Getaway06821903528 (10/5): Happy customers - Barbara at reception was particularly welcoming and helpful! Big car park and attached to a restaurant. Book restaurant as does get busy, especially at breakfast
- michaelhZ9848KS (10/5): Work trip - Wonderful staff on reception especially Barbara, willing to support all customers, friendly environment.
Food good as on meal deal, could do with a bigger range choice.
- 83colina (10/5): Enjoyable Stay - I spent two nights here and it is well situated an easy walk from the centre of Cheltenham, the check in was really quick and the staff friendly. Its a smaller Premier Inn so the room didnt have a fridge or a safe but that really didnt matter, it was clean, comfortable, quiet, the bed was really comfortable and i had a really good nights sleep. I enjoyed the breakfast i had the full english option with the continental or you can have the continental option only, if you dont fancy walking into the centre the bus stop is handy with busses running every 10 minutes.
- M2219AMamandas (2/5): Worst hotel ever stayed in - The room 29 was absolutely filthy
Floor filthy bathroom sink and bath filthy couldn't have a bath the plug broken
Kettle full of scale and what looked like phlegm in the bottom.
Remote absolutely filthy covered in dead skin and dust and falling apart.
Whole building very run down very disappointed and not up to the standard of any other Premier inns stayed in.
Do not stay here.
I hope premier inn will contact me to explain the extremely poor conditions of this hotel and a plan to improve cleaning and maintenance as this is not acceptable.
Couldn't complain at the time as we were under time constraints.
- SeanA1074 (10/5): 5 Star Stay - Fantastic customer service from Barbara on reception. My companies booking agent hadn’t confirmed my booking for my overnight stay. Barbara quickly and professionally sorted my reservation dealing directly with the agent via telephone. Barbara also helped an elderly gentleman with his check-in at the same time as she helped me, taking her time explaining everything to him in a professional manner.
The bar staff were also great. Very comfortable room. 5 stars from me.
- AngelaH415 (6/5): Not as good as in previous years - We parked fairly easily although a lot of the spaces are now used by people parking for McDonalds. The front of the hotel looks shabby now, but it did once look quite smart. Checking in was easy & our room looked pretty good. The beds & pillows were really comfy, as always. The bathroom looked in need of refurbishment. The towel rail was rusty. there was what looked like tin foil hanging off the shower curtain rail. In the bath here was thick black mould behind the soap dispenser, around the grab handles and under the overflow. This is purely due to a lack of proper cleaning & would be easy to remove with a squirt of household spray and an old toothbrush. The floor had an area of very thick dust. 2 mugs were provided so we could make tea or coffee but no glasses. Internet access was very dreadful and we chose not to pay an additional £5/day to upgrade - it's never been that bad when we've stayed here before so we think this is just a scheme to get an extra £5 a day from us. We've been coming for a couple of days once a year for quite a number of years and although the beds are still really comfy it all looks rather shabby now. I think we may have to look for an air B&B next year.
- denisebE6668ZQ (10/5): All good - exactly what was needed! - The booking process was easy, check in was smooth, the room was clean, the bed was comfortable, the staff were friendly and the breakfast was delicious. Exactly what was needed!
- lukecJ8676RF (6/5): Decent room miserable staff - Room was as expected really snotty woman on reception when checking in though really unwelcoming other than that decent stay good breakfast
- T2403JDtimf (10/5): A great place to meet and eat!! - We stayed at the premier inn Cheltenham central (west/a40) hotel
Came up for a wedding, lovely stay and the the breakfast was absolutely delicious , all prepared by the Chef Joel , he went above and beyond in providing an exemplary service throughout ..
- johnwK9598KU (10/5): Spot on stay - From check in to checking out service, cleanliness and breakfast were excellent. Staff helpful, food at breakfast was warm and freshly cooked.
Dining area very clean.
- gavinhK3797YM (10/5): Reception - Sharon and her colleague at reception were so helpful and friendly, made are stay very easy and would definitely stay here again.
- markaarons2025 (10/5): Not just another guest. - I stay in many well run prem inns across the UK & you learn to accept a fairly uniform standard with prem inns. "You know what you are paying for". What makes the difference is the interaction from the people and I must say on this occasion Emma (although possibly management and seemed very busy) stood out with her attention to service, took the time and made me feel welcome as a person, not just a number or another guest.
- andyaI9435XP (4/5): Great hotel arrogant staff - A very nice hotel it's a pity the staff who work there are rude ,arrogantly awkward when serving the likes of me who are customers. I thought it was just me but having spoken to other family members the experience was not just shared by me ,not a pleasant experience at all ,if invited to another function there I would decline.
- joshnH6652NK (10/5): Wedding - We arranged for an early check in as we were going to a wedding. We were greeted by a lovely receptionist who checked us in promptly. We had a great conversation and she even interacted with the children.
Room was spotless when we went in. There was some treats left for the children which was a great touch. When we came back from the wedding later that night the receptionist was there again to greet us with a genuine interest if we had a good day.
Breakfast is in the restaurant attached very busy on a Sunday morning but plentiful. We would definitely recommend this hotel as were made to feel so welcome.
- MarisaS1564 (10/5): Amazing stay - Super comfortable beds and pillows. Right size room. Bathroom with tub. Silence, no outside noises. Perfect for a couple with a baby
- A6294UTmarke (6/5): stole my 3 pin charger on my last visit - needs an update /paint windows it looks very very tired and in need of a lick of paint and new silicone in the bathroom areas
- simonnX5475SO (8/5): Clean and Friendly B&B feel - Fab location for parkrun tourism, only 5 minutes from the start of Chester parkrun.
The hotel is a little tired and needs updating but don’t let this put you off. It’s very clean and the staff are superb. Diane was super helpful and made it feel more like a B&B. Breakfast was brilliant, loads of choice and plenty of it. It’s located next to the Mill pub, which served some good beers and on a bus route into the city and only £4 in an uber.
Definitely be staying there again when we visit our son at Uni
- Kjhs50 (10/5): Lovely relaxing stay - A lovely little hotel which is a perfect distance to the zoo and a park and ride.
Staff were so friendly.
The hotel accommodates for breakfast only, but there is a lovely pub next door who serve lovely pub food.
On this occasion on arrival, we were told that there was a problem with the hot water and it was going to be fixed. The lady who was on duty at the time, gave us a breakfast a free breakfast for the next morning. She didn’t need to, but it was a nice gesture :)
Breakfast is lovely too. With a selection of cooked or continental.
There is also a Morrisons around the corner, a great place to get fuel and food if you’re planning on continuing your trip on the road.
Also lots of car parking spaces, but you will need to validate your parking once checked in at the hotel.
Will definitely be booking again :)
- Lew7990 (10/5): Helpful staff - Great stay as usual with our premier inn experiences. Sharon at reception was amazing, went above and beyond with helping me when I lost my hard copy of a speech I was needing! Got it printed out asap for me! She prob would have read it out for me if I had of asked!! 👍🏻 thanks again
- W9277PTtraceyh (10/5): Great location and quite hotel. - Lovely quiet hotel in great location. Onsite food at reasonable prices. Free parking and lovely walk along trans pennine trail to Chesterfield.
- briansV4156AK (10/5): What a lovely welcome from start to finish - Perfect location for meeting up with my friends, as soon as you walked through the door there was a smiling welcoming face. Barbara checked me, asked me if i had had a good journey? She made me feel very welcome and made sure i knew where i going if i wanted a drink or something to eat. I stay in a lot of hotels but i must admit this Premier Inn has the best feel about it and welcome. The room i stayed in was very clean. Spacious and comfortable... the bed was extremely comfortable . Could not fault my stay one little bit, Nothing was too much trouble. I will defiantly be booking again...just wish the Restaurant staff were as welcoming!!!
- petertQ2365EK (10/5): Visit to Chester. - My wife and I stayed at this venue from 18th October until 23rd. From the moment we walked through the door the staff were friendly and welcoming and couldn't have been more helpful.
The hotel is very clean and tidy. The room was perfectly fine for our stay.
The location is perfect for Chester City centre or visiting further afield with plenty of free parking.
We would recommend this hotel and we must give a special thank you to Emma in reception.
- A7904HLdavidh (10/5): Great service! - Carla couldn’t do enough to help me.! Nice clean room and comfy bed. Plenty of parking. The food in the adjoining pub was great.
- sandramX2878SG (10/5): Trip to the Peak District! - I stayed here at the end of the six week holidays with my husband and daughter as a little trip to the Peak District before back to school. The rooms were clean and the staff were fantastic, nothing was too much trouble. A special mention goes to Sharon who went above and beyond to make our stay enjoyable as a family. Will definitely be returning!
- M1785EZnickm (6/5): Usual Premier Inn hotel however room smelt of smoke this was meant to be a non smoking room. - Stale smoke smell in room. Wifi not working in room. Breakfast usual but appeared to have been kept hot for excessive time causing eggs to be dried out.
- aimeemV9154BD (10/5): Great experience - We stayed in the Cheltenham Premier inn with my family. The rooms were very clean and comfortable and all staff very friendly and welcoming. A special mention to Joel the chef who was very friendly. The food was cooked perfectly and my mum said they were the best poached eggs she’s ever had.
- Safari04481383948 (10/5): Family visit - Always a nice stay. Friendly staff.
Been a few times visiting son in cheltenham.
Breakfast always lovely cooked by Joe in the kitchen
Will no doubt be down again soon
Dave and Debbie from york
- KROB74 (10/5): 5 ☆ budget hotel - Can not fault my stay from start to finish, warm friendly welcome from reception on arrival, lovely clean room.with comfortable beds, reception staff more than willing to help with any queries and clearly had time for their guests.
- PhilP55 (8/5): Premier Inn conveniently located for visits to Chester City Centre. - All you would expect at a Premier Inn, so quite happy with that. There is a pub (The Mill) on the same site but breakfast is served in a modest sized breakfast room within the hotel itself. All good with the usual option of self-serve full English or Continental. However, it would not take that many guests to get packed out.
Decent sized and easily accessible free car park for guests. Adjacent to a Morrisons supermarket which was handy for us, allowing convenient purchase of food and drink for the day's walking activities.
Another plus was the convenient location. A bus stop right outside the hotel with a frequent service to the edge of Chester city centre. Buses running back to the stop opposite the hotel up until around 11pm at night,
- Beckie_R94 (10/5): Will stay here again! - We stayed here as we were visiting Chester Zoo the following day.
All staff were so friendly and we have a little girl, they were excellent with her.
We had breakfast and it was also delicious!
Plenty of car parking and easy to sign your car in at reception so parking was free.
About 8 minutes away from the zoo and easy drive.
Will stay here again when visiting the zoo.
- beverleym822 (10/5): Good stay - Lovely hotel.
Big room . Supply of a fan which was good for me. Yipee
Had the best breakfast this morning than any other prem inn.
Clean tidy. Supply off food always replenished.
Cook breakfast tasty ,again well presented.
Thanks to the 2 lovely ladies running the restaurant.
Deserves a treat.....
Bev and Andy room 101 8.9.25
- Jane-Moomin65 (10/5): Amazing staff going above & beyond! Xx - We came to stay at very short notice, as our son was rushed into the Cardiac ward at the hospital across the road. We had to transact two separate bookings as the website wouldn’t allow us to book 4 consecutive nights and Diane on reception was so kind and meticulous ensuring that we had a lovely quiet room and a seamless stay, minimising the stress for us, not having to transfer rooms.
The room was spotless, with everything we needed, wonderful beds and extra pillows in the room already as required. Again, Diane helped us with breakfast and ensured there was a table reserved for us so that we could visit or son as early as possible.
Thank you to the Manager and to all of the lovely staff, but most especially to Diane whose care, compassion, kindness & dedication to her role made a terribly worrying time far less stressful and bearable.
Thank you Premier Inn and to Diane, we love you, you’re one in a million! Xx
- V4987PDnicholash (6/5): Not the best - Fantastic location, and Fantastic staff. Unfortunately rooms not too great, the fan was close to useless, bedside lamp wasn't working and table lamp was broken, my parter went to open curtains and the whole curtain bar fell off and hit her, mould growing around the window.
- davros1208 (8/5): Trip to a family wedding at Chester Zoo - The facilities were very adequate for our 3 night stay, though the premises could benefit from a revamp, particularly outside.
- anon1010101065 (8/5): Lovely hotel and great value - Decided on a late booking to stay here and it was a lovely hotel. Visited Cheltenham and surrounding area and would consider returning and in
- P8159CRmargaretm (10/5): Clean and convenient. Great breakfast and helpful staff. - Clean and convenient - visited Cheltenham for a nearby wedding. Lady on reception was very helpful and spotted that my friend had booked two rooms and refunded, even though we had booked a rate that couldn’t be cancelled with no fuss
Lovely chef at breakfast who took great care to make sure we were happy and it was all delicious.
- 319kirang (10/5): Customer service on another level - I love exploring different parts of the cotswold each year. This year I searched and im so hapoy I booked this location. I sent Lisa an email a few weeks ago asking of its possible for a few balloons to be put up we were celebrating my sons birthday. Lisa went ober and beyond to make it so special. My son was so overwhelmed. Lisa came in to check if everything was OK. My son giving her a hug said it all.
Mark at reception was brilliant. Took time to talk to us. Extremely patient and polite.
The chef was so welcoming. We had booked the last slot for breakfast but nothing was too much for the chef. Took out plates to give us more room. Asked if we need anything. The location is perfect and the rooms are very clean. Customer service is 100%
- PSH1111 (4/5): Dreadful nights sleep - We arrived at approximately 9pm and on first appearance the hotel looked clean and had plenty of parking. The receptionist was lovely.
On entering the room we were met with very warm humid air as if the shower had been left on.
We propped the door open and opened the window to air the room.
The beds were already made up and my 2 teenage sons chose between the sofa bed and the trunky bed. The latter was not a very good choice, even with just my 9 stone son on it, you could feel every rib and frame through the mattress.
We were too tired (having walked several miles that day) and tried to just get the best night's sleep we could. Throughout the night though the temperature in the room did not drop below 24 degrees even with 2 fans and the window open. We were literally wet through with perspiration, to the extent that at 3am I had to get a shower to cool down and my 2 sons and myself went to sit in the car to cool down (14 degrees outside temp at 4am). We had been waking every 30 minutes to an hour because we were so hot.
Upon passing reception to go to the car, the male night receptionist (who was very understanding) asked us if we were ok and if we were checking our early, but once we had told him the situation he agreed that the heating/fan wasn't working in most rooms and that the desk fans they supplied were inadequate (even on full power). Even reception had several fans on.
He did offer us some refreshments but we declined as we had already drank approximately 2 litres of water each in the night.
We returned to the room a few hours later and even with the door propped open the temperature was unpleasant.
We were booked in for breakfast, which was the usual Premier Inn style, but we were astounded that there were on 30 seats in the breakfast area and even with the booking system, if your party exceeded 4 persons you had to stand and wait till they could find tables to accommodate you (sometimes not together) which was very strange. We heard at least 2 parties complaining.
So not the great night's sleep we have had at other premier Inns.
Why are the mattresses not the same in all premier Inns. The ones at Heathrow are super comfy.
The bathroom door frame was battered and scratched. The bathroom walls were all cracked with screw holes showing. There were wrappers on the floor beside the bed. The desk was wobbly and not secure. The panel behind the TV was also loose and vibrated when you turned the sound on the TV. So we couldn't watch the TV.
We explained all this to the night receptionist and were advised to contact premier inn and leave this revue and he would forward this to the day manager, but nothing could be done.
Not heard anything from the manager and we left at approximately 10am feeling extremely tired.
- B3205NCkatiet (10/5): Fantastic breakfast - Lovely clean hotel and comfy bed, fantastic breakfast and perfectly situated with local amenities just a stones throw away.
- Adventure52481909931 (6/5): Not the best Premier Inn, but was okay - Friendly reception staff, the room was okay but the mattresses were sub par - the breakfast was very average and i had better more fresher breakfasts at other PI venues. The chef was x-military and it was a little intimidating him standing in attention while we were eating our breakfast, it ruined the relaxing vibe, however he was polite and professional nevertheless.
- Culture54974666889 (10/5): Another great stay at Premier. - A great hotel with really helpful staff. They provide us with some exceptional local knowledge which made all the difference.
- ppoxonesq (4/5): Dank smelly ground floor room. Not a good experience. - One of the worst hotel experiences for quite some time. Dank smelly ground floor room. Most of the smell was emanating from a decrepit shower curtain. Not much in the way of facilities but was reasonably cheap.
- MrsVleP (6/5): Rooms fine though I'd give breakfast a miss - The room was fine (comfy bed, as always), though you couldn't leave the window open because of the noise from the railway just outside. Fortunately, the double-glazing is good and there was air conditioning - though it was horribly noisy, making swishing sounds throughout the night (so not a great night's sleep). Staff on reception all very good. Breakfast room is dreadful - small, airless, windowless, cramped and with tiny tables. This area definitely needs a rethink!
- XxAbigailCxX (10/5): Great stay!! Lovely staff - Stayed for a few nights to visit Chester zoo. Staff were really friendly, breakfast was delicious with lots of choices. Room was lovely and clean couldn't fault anything will definitely come and stay here again.
- SarahHarrison693 (6/5): Good location, clean, but hot room was the downside - Nice service, good access to Coventry.
Stayed for a Saturday night, great access to Coventry Town centre with a bus or about 20-25 minute walk.
No aircon which was tricky on a hot day, next to a busy pub. Unfortunately for us someone parked at the pub was beeping on and off for about 30 minutes. As we had to have the window open due to the heat, alongside the noise we didn't sleep well unfortunately. Bed was okay, didn't feel as nice as I remember a premier inn bed...
Room was lovely and clean.
Breakfast room was clean, food was pretty simple stabdard cooked breakfast and some continental, fresh, tasty and was refreshed frequently. Nice staff.
- Voyager58244500254 (8/5): Lovely staff, but the hotel needs a little work - Good for a short stay – standout staff member deserves recognition
I stayed here for one night. The hotel itself is fine for a short stay, but it would definitely benefit from some redecoration and modernisation.
The room was clean, with fresh towels and linen, which I appreciated.
While I was aware at the time of booking that the hotel doesn’t serve evening meals or have a full restaurant, its location quite far from the town centre makes this more of an inconvenience. It would really benefit from having an onsite dining option.
The standout part of my stay was the staff. Everyone was friendly and helpful, but one young gentleman working in the kitchen during breakfast really went above and beyond. He greeted guests politely, asked if they needed anything, cleared tables promptly, and even held doors open for people.
He was genuinely a credit to the team—hardworking, courteous, and professional. I hope someone in management or corporate sees this and recognises his potential within the hospitality industry.
- turney372 (10/5): Great Location - Picked this hotel as we were going to the Fairford Airshow and using the park and ride at the racecourse., which was ideal.
The room was a little tired but considering the footfall that premier inn have it was what was expected.
Good breakfast, staff were pleasant and friendly.
Our stay was great so much so that we have booked again for next year.
- michellewT896WG (10/5): Lovely - Lovely stay we've just left the hotel clean room good food very friendly staff spoke to Anna and Michelle they were lovely
- _bhealey4646 (4/5): Very poor experience - Like staying on a building site, parking restricted, no restaurant and the room needs a deep clean and being aired, smelled musty.
- LiamCarmen (8/5): No air con but still love premier inn. Travelled with 2 adults and 2 children (1 and 4) - We love premier inn; comfy beds, decent showers and a delicious breakfast where kids eat free! This premier inn is a bit dated and the bathrooms are small with a shower only but still a good premier inn experience. The staff were all really friendly, particularly Heni who was really kind and thoughtful when we had booked a smaller family room rather than the expected big family room. We went to the pub next door for a delicious evening meal which was great and fab for the kids. The main down side was that there was no air conditioning. It was a VERY hot and sweaty day so it was tough without air con. If it wasn’t summer it would be fine but I wouldn’t book again if it was.
- Tour27228798174 (4/5): Very disappointed - No WiFi, dirty bathroom, smelly corridors, felt like a tired and neglected student bedsit.
At least there was parking onsite and a Waitrose next door to get food.
- EdwardH1951 (10/5): Another relaxing and enjoyable stay! - Several family members stayed for the weekend of our daughter’s wedding. Diane and the other staff were very pleasant, welcoming and helpful. The rooms are well appointed and you know what you’re getting with Premier Inn. The integrated breakfast restaurant is excellent.
For us the only downside of Premier Inns in general is the dynamic pricing applied to the online booking but that’s expected nowadays.
- M9241QShelenh (8/5): Very helpful staff - Bed was a little hard but reception kindly gave me a quilt to put on the mattress, which helped.
Room spotless, everything worked. Breakfast plentiful, lots of choice.
And when one of our group was taken ill the staff couldn't have been more helpful, very much appreciated.
- Climber55632648419 (10/5): Warm and friendly stay at Chester North Premier Inn - Excellent stay at the Premier Inn. Comfortable and clean room, warm and friendly staff and good breakfast. Small hotel and well located, just a 5 minute taxi ride from Chester town centre. Highly recommended, would stay again if visiting area.
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