Premier Inn Wigan Town Centre
Location: Harrogate Street,Wigan,,Wigan,Lancashire, Wigan, GB
Star Rating: 8.4 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and convenience at our Wigan Town Centre hotel.
Stylish Accommodations
Relax in our new generation bedrooms designed for your ultimate comfort, featuring a spacious 40" flat-screen TV and a luxurious king-size Hypnos bed, ensuring a restful night's sleep.
Unbeatable Location
Just 500 yards from Wigan Wallgate train station, you’re moments away from the vibrant Grand Arcade Shopping Centre and local attractions like the DW Stadium and Haigh Hall Country Park.
Modern Amenities
Refresh in a freshly updated bathroom equipped with a large shower head, perfect for starting your day on the right foot.
Discover the ideal home base for your adventures in Wigan. Book your stay today and indulge in an unforgettable experience!
Important Information
There is very-limited, chargeable parking available at Your Parking Space's managed car park next to the hotel for £8 per 24 hours, which operates on pay on exit basis.
Alternative chargeable parking is available opposite the hotel, run by the local council. 8am-6pm: £4, 6pm-8am: free. If guests wish to stay past 10:30am, this is charged at £1.
From M6 Northbound exit J25, at the roundabout take the first exit onto Warrington Road/A49. Next roundabout take 3rd exit for Poolstock Lane B5238, continue to follow B5238 (go through 1 roundabout). Turn left onto Chapel Lane/B5238, follow Chapel Lane and continue onto River Way/A49. At the lights turn left onto King Street/A49, take the first onto Rodney Street/A49. Stay in the right hand lane, follow A49 follow A49 through lights onto Harrorgate Street. SAT NAV postcode WN1 1DW
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
Guest Reviews
- jeanar2013 (6/5): Premier Inn good , restaurant not - No problem with the actual Premier Inn , very comfortable and quiet . I can't say the same for the restaurant next door !
Waited ages for our meals then.got our starters and mains delivered all together ! When I queried this . I was told that's what I had asked for
I did not ,and the starter was cold . My sirloin steak was overcooked when I had asked for medium . Nobody came to the table to ask if our meal was ok . I got up to find the manager who did apologise and only said that they would make sure all was ok at breakfast ! Hard not to do when it is self service ! Will.not be back !
- ADP1979 (4/5): Not happy this time - Stay here when visiting my parents in the area and always looked forward to seeing the staff but this time I wasn’t impressed. The young guy on the evenings showed no interest. It was like he didn’t want to be there and spent more time outside the front door smoking (probably on the clock), on his phone and at one point witnessed him playing with a lighter at reception which seemed not only unprofessional but dangerous.
Definitely not my usual experience at this hotel, hopefully they have drafted him in from another hotel to help with staff shortage.
Tried the new restaurant next door, very nice, liked the little chocolate in my room on this occasion and plenty of free parking spaces at the time I arrived. The prices keep creeping up, the hotel isn’t being updated and now the staff aren’t welcoming. Disappointed on this occasion.
- ancoma2018 (10/5): Great stay - Excellent stay with my son to visit family and friends . Wifi could of been much better, but everything else was great, clean and spotless, staff friendly and helpful, in the hotel and in the eating area. We will be back. One thing I would say is the price of the breakfast could very lower
- peterdD8549EN (4/5): Disappointed at Wigan Premier Inn - This Premier Inn looks modern from the outside and we were not too surprised to find screen check ins, however it was disappointing that the technology didn't work and even the staff when called struggled to get room cards that would work, these needed changed again during our stay. On entering the room it felt cold and unwelcoming, the heating was turned up but it didn't work. Visit to reception - heating turned up from staff computer, after two hours the room was stifling hot so another visit to reception (no opening windows). This process was repeated most days of our five day stay. The room had cobwebs hanging from the ceiling and felt well worn. The hairdryer didn't work, positively dangerous - glowing red! The replacement only worked occasionally. The room was not cleaned unless we asked at reception each day - towels didn't dry because the heating was mostly off so unless you repeatedly asked for a room clean or replacement towels you had had to put up with wet towels after your morning shower. Breakfast was poor compared with other recent Premier Inn visits. Staff, with a few exceptions, seemed unhappy in their work with few able to raise a smile. Only one lift was working most days and the other did not give any confidence operationally.
- SoloTravellerJimbob (6/5): Fine - Hotel clean, good location, some staff lovely but the guy on reception seemed to spend most of his time smoking outside the front door (probably on the clock) or on his phone at the desk, also witnessed playing with a lighter which didn’t make me feel very comfortable. Definitely not my usual experience at this hotel, hopefully they have drafted him in from another hotel to help with staff shortage and will be getting the usual staff back shortly. Tried the new restaurant next door, very nice, liked the little chocolate in my room on this occasion and plenty of free parking spaces at the time I arrived. One thing that’s kept me returning to this hotel is the great staff but not sure what to think going forward. Also, no breakfast anymore which isn’t an issue for me as don’t eat early in the day.
- Nicole (10/5): - I was a bit sceptical of the premier inns but we gave it a go and gee I’m glad I did, it was very comfortable. The food was awesome, my child ate free and the entire experience was glorious. I will definitely be staying again.
- Jet66943869869 (10/5): Brilliant stay - First impressions the staff were very polite and made checking in really easy, the room was spotless and the provided tea and coffee was a great extra. Being able to manually control the heating or the room was brilliant as I'm someone that is always cold and made me alot more comfortable. Check out was super easy. All in all brilliant experience
- Beavercowboy (10/5): Perfect! Just as expected with no surprises! - The room was clean and comfortable! The front desk attendants were friendly and helpful. The hole was ideally located for everything I wanted to do in the area.
- Atrueaussie (8/5): Premier Inn Wigan - Great location especially just off the M6 but far enough away not to be effected by motorway traffic. Room was adequate for my needs. But decoration including the carpet is looking tired and could do with renewing very soon.
- eastvand2020 (10/5): Excellent staff and accommodations - I really enjoyed my experience at this location the staff for excellent super friendly and accommodating to my needs I would stay there again next time I'm back in the UK
- oneandonlypgc (8/5): Excellent Staff and Comfort, Shocking Internet - The room was impeccably clean, the staff were genuinely helpful with warm smiles and positive attitudes throughout, and the mattress was absolutely excellent. The shower pressure was spot-on, and the large screen, good quality TV was perfect for unwinding.
However, the broadband situation is scandalous. The free wifi is unbearably slow, and the paid option barely improves things. It's almost unusable during peak times, something I've never experienced even in budget hotels across Asia, Africa, or Australia. In an age where connectivity is essential, failing to meet the UK's legal minimum broadband standards (10 Mbps) is simply unacceptable.
Fix the internet issue and this would be an outstanding stay. As it stands, it's a frustrating compromise between physical comfort and digital connectivity.
- samanthasB4213NP (4/5): Not great - Not a great stay.
The bed was very hard and uncomfortable the cleanliness of the room was not great from blankets of cobwebs to hairs in the bathroom. we didn’t have a hot drink the whole stay due to the kettle being dirty. And they don't accommodate for 3 children unless one is a baby and can go in a cot which in previous years we have had the cot put in and my baby wouldn't sleep in it as it had no mattress and was very hard.
- P6422CZalisone (10/5): Special mention for Jackie...(member of staff) - We really enjoyed our stay here. As always with Premier Inn, our room was clean and comfortable. We slept very well. The staff were really helpful. A special mention for Jackie, she was delightful and very professional. Jackie helped us with our check in. At breakfast Jackie was again, very polite and very friendly and is a credit to the hotel. Other members of staff, were equally pleasant, and we'd like to thank them all for making our stay memorable.
- abbeyc875 (10/5): Perfect Venue, Perfect Rooms - Hosted my sisters baby shower here and will definitely be using this venue again for further functions. We had the full restaurant to ourselves as it’s closed for service during the daytime. The staff let me know when breakfast was finished and allowed me in to decorate beforehand. A couple of family members stayed over as they don’t live near and they said they would definitely be back. Room clean and modern, breakfast brilliant and plenty of it. Unfortunately I didn’t get pictures of the latter as I live locally. Such a shame this venue isn’t used more for functions during the day time. Thank you to the staff (especially Will) for helping make a memorable day x
- B7886CXbrendac (10/5): Friendly, clean and handy for M6 - We always like staying at Standish Premier Inn, as its lovely and clean and the staff are very friendly and helpful. (As my husband and I are disabled the staff are happy to help if we need it). It is also very handy for us as it's close to the M6
- dannym254 (2/5): Never again - Very outdated rooms need a refurb also dont expect a breakfast as they dont cater for them as i found out when .we arrived. If you stay here also make sure you dont sleep at the front of the hotel if you open the wimdow you will be kept awake by the road noise which was constant all night never again will we stay here it is shocking
- Sightseer50401547100 (4/5): Bad experience from the moment we entered the door - We are a Norwegian couple mid 6o ies farily competent in both English and computers but here we met our match
At arrival we tried to check in but the reception consisted of a big flat screen and no people. We pushed a button for help and a man appeared from a rear room. We asked for help and he pointed at the flat screen and disappeared behind a door.
We tried several attempts but the system didn’t allow me to put in my postal code since it wasn’t English. We stepped aside and another couple tried the machine but with the same result. They needed too buzz for help, the same man appeared and he helped them.
We did our last attempt with no result so we had to buzz for help again, we explained that since we wasn’t able to get any help from him and that we didn’t understand the machine we had to find another hotel.
The man then told us to calm down and not being rude….But he finally did admit that it wasn’t too easy for a foreigner to get registered so he reluctantly helped us.
Premier inn sent me prior to arrival at least 5 emails about breakfast offers. We hadn’t ordered breakfast and that was a wise choice.
On Sunday we had to eat at the hotel since the local bakery was closed.
For 10,5 punds or 9,5 pounds we could choose between Continental or full breakfast.
The full breakfast was as expected, several fried fatty thing too choose from but the continental breakfast was a insult.
Bread to make toast
Several types of jam and other breadspreads in portion packages
Youghurt
Cereals
No vegetables no cheese no ham or other sliced food
Our suggestion is to save the money and eat another place if at all possible.
The pluss side is that the rooms were ok for the price and since we had a room facing the parking on the rear and not the street in front the rooms were very quiet.
All in all it is a fairly cheap hotel but some of the staff should realise they are there for the guests, no guests no hotel, no job.
- pavelbG3965GG (2/5): Short on breakfast - My company paid me bed and breakfast. I stay in this hotel 08/09 (Monday to Tuesday) of September. When I visited restaurant in the morning, staff told me I am not on list. I asked later another staff member; you are not on list. Not any booking check, I do understand sometimes mistakes happens, I don’t want to understand lack of willingness to double check for mistakes. Guest Room 7.
- P7609RKrachelg (8/5): Pretty Darn Good - Staff were lovely, room was clean and comfortable. Only minor issue was how warm the rooms got at night, but it was more than made up for by how well kept everything was.
- MoiraA71 (10/5): Wonderful time in Wigan - Stayed here for a weekend to visit friends. The hotel is in a perfect location, a 10 minute walk from both train stations. Again it’s a less than 10minute walk to all the local amenities. The hotel staff were very welcoming and there was always someone available no matter the time. Will definitely go back.
- gabyz412 (10/5): Ticked all boxes! - Had a great stay with my family in one of your family rooms, beds were super comfortable and loved the cleanliness of the place. Really enjoyed the breakfast!
- chigs0153 (6/5): Good night's sleep but a bit annoyed about the lack of free breakfast - Hotel was decent for the price. It was advertised with a free breakfast on the website but they hadn't provided breakfasts for a number of months.
- zoe6683 (8/5): Great place to stopover on a long journey - Perfect for an overnight stop over on our way up north! The family room (2 adults and 2 children) was very spacious and we didn’t feel cramped. The shower was v strong and the room was clean and comfortable.
- C2405SQgregw (10/5): Great trip - A premier inn never disappoints. This could have been bad though with a power cut and water outage both of which were outside of the control of the hotel, but they handled everything very well. The only disappointment from the trip was the greedy snd over zealous Hull Rugby league supporters who very selfishly completely over indulged themselves with ridiculously huge breakfast portion sizes, leaving slim pickings for others who had paid for breakfast. I know it's all you can eat guys, but one plate at a time out of respect for others . But again the staff handled this extremely well and did their absolute best to keep other guests happy.
- johndY4011WQ (4/5): First bad experience with Premier Inn (stayed at half a dozen around UK) - Fairly clean and quiet but stray hairs in bathroom and almost no toilet paper and shower get. Food poor and overpriced. But appreciate service staff are probably on min wage.
- emileedavies2 (10/5): A real star of premier inn! - From the second we walked in, Danny made us feel like old friends rather than just guests. He had that perfect mix of warmth, humour, and efficiency that instantly puts you at ease. Whether it was recommending the best nearby food and drink spots, sorting out little details in the room, or simply checking in with a friendly smile, nothing was too much trouble.
It’s rare to meet someone who clearly loves what they do – and it shows. Our stay was comfortable, but Danny made it memorable. Give this person a raise – they’re a credit to Premier Inn! I’ll be back again :)
- 837kayshas (10/5): Clean, friendly & handy. - Really friendly staff; impressive, clean and comfortable rooms with all the facilities you'd need; very close to where we needed to be (right off the M6 and near Haydock Park). Breakfast times and the food were great too.
- supermum64 (10/5): Amazing customer aervice - Well what can I say other than WOW!
We checked in last night when Alison was on duty. As she directed us to our room on the second floor I asked whether there was a lift as I am waiting for a new hip, Alison immediately offered to swap us to a ground floor room.
As we checked out this morning, I asked Alison whether there would be any chance that she could call ahead to the next premier inn (where we stay tonight) and request a ground floor room - Alison’s reply “all sorted, I did that for you last night”
That is definitely amazing customer service, thank you!
The rest of the stay was the usual premier inn high standard
- mariegO2698FH (10/5): Lovely mid week gwt away !!!! - Fantastic stay in the premier inn, Wigan town centre,lovely team members nothing was toooo much trouble, can not wait to return
- NormanH109 (10/5): One of the best Premier Inns credit to the Staff - The staff at this premier inn go above and beyond to make you feel welcome. Special shout out to Will on reception who took the time to search for post codes for places of interest. Also Tracey, Sarah & Emma were so helpful, nothing was too much trouble. A girl who was on reception the 3rd & 4th of August (can’t remember her name) made us feel so welcome and went out of her way to make our stay as comfortable as possible. Also the staff at the adjoining restaurant were so helpful knowing my wife had a dairy intolerance. The two young lads that were serving (probably students) are a credit to the company. I hope these staff are made aware of the praise they so rightly deserve.
- H3100NQpaula (10/5): Amazing stay - Excellent stay, 10/10. Can't fault this hotel. Every stay I have is fantastic. Staff, rooms cleanliness top class. Special thanks to will, Victoria and Tracey, and all of the housekeeping team
- 351milliet (8/5): Great affordable hotel for Stationeryfest/Journalfest attendees! - I stayed here in order to be close to the Edge Conference Centre, where I was attending Stationeryfest for two days. All in all I stayed at the hotel for 4 nights due to flights from Copenhagen.
The hotel was recommended by the organizer of the event and I agree, this was good value for money. We did wanted to be in walking distance and spend our money at stationeryfest and not blow it all on hotel costs.
The hotel is nothing fancy but I have seen some truly bad hotels in London, so I was impressed with this UK hotel. What sort of room one can get outside London for less money.
They do not have someone man the reception at all hours, you have to knock on the staff door to get someone to come out and talk to you but staff is friendly and helpful. There is a lift for you which is a plus. I have been in London hotels that do not even if you are on the fifth floor.
The room itself was not a shoebox and since I was there with an IG friend I had never met before in real life, I appreciated that we did not have to live on top of each other but had some space to ourselves. The staff had pulled the double bed in to two beds! We had plenty of room for suitcases and our personal items, both in the room itself and in the bathroom.
The only bad things were really these:
1. I did not have an electrical outlet on my side of the bed which was bad because I needed to charge my phone at night and my tooth brush during the day. My friend could lay in bed and look at her phone and post on IG while charging her phone over by her window bed, but I had to get out of bed every time I needed to look at my phone and my alarm woke her up since I could not get to it quick enough to turn it off. So she was forced to wake at the same time as me.
2. I totally hated wiping myself with Kleenex. That is what is used for toilet paper in a lot of UK places now and as a woman, I do not appreciate getting pee or poop on my fingers because this Kleenex paper they use is too thin and the little squares too small to make in to a wad. I used oodles the first day and hated this system so I was forced to get to the shopping centre as soon as I could and buy proper toilet rolls for my five day stay!
3. The doorless closet is too short for dresses to be hung up so the newly ironed dresses could not hang straight and I ended up going to the event looking wrinkled which was alright I guess, but a little of a nuisance when I wanted to look my best.
4. My friend was drying her hair every day and she hated standing in the hall drying it by a poorly lit mirror that we also had to use to apply make up by. If you are a man who will use an electric razor or you are a woman who wants to dry your hair with a hair dryer, there are no electrical outlets in the bathrooms, so hall it is.
5. Our first night, after the event, we were exhausted. It had been hot at the Edge with no AC, we had walked with heavy things we had bought and all we wanted was to sit down and have a pizza at the hotel, which actually have a restaurant. But… despite the restaurant having tons of tables and only one table had occupants, we were told that there would be a 20 minute wait for a table because they only have one chef. We felt that the waitress did not really want us there, so we left and our little group of women had to head out again, around the corner and order take out pizzas at Papa Joe’s. We were invited to eat them in one girl’s room since she had a three bed room all to herself. So there we sat all of us on the beds, eating out of boxes when it was not really what we had wanted to do. But I guess it was a fun experience. It did turn us totally off the hotel restaurant though.
I do not know if they only have one chef on Friday evenings and more staff other nights? But we did not even bother finding out the other nights since the negative vibes on the Friday turned us off to the restaurant in general.
- B4869VHjulieh (8/5): Good stay, staff exceptional - Good 2 night stay, would stay there again. Staff are amazing, nothing too much trouble, friendly and super helpful. Building itself is a little tired looking, but soft closing doors and a fan in the room was much appreciated. Plenty of parking, including disabled spaces. Bathroom a decent size and a great shower. Bed was very comfortable and bedroom functional but clean and lots of cupboard space. Didn't hear any noise at night. Great that replenishments of tea and coffee were readily available all the time from reception - help yourself to them. Small niggles that would make the stay even better - no tooth mugs in the room, therefore had to use the same mugs as for our tea and coffee. No decaf tea or coffee although there was herbal tea options. Towels were not soft, rather hard and scratchy. Breakfast in the next door restaurant was a bit hit n miss, not busy, but food was slow to be replenished and some food was not very hot.
- 99bethant (10/5): Excellent - I went to this premier inn a couple of weeks ago, and had a really good experience. The room was super clean and check in was really easy. I always want a couple extra towels and one of the members of staff called Danny was super helpful got me the towels straight away and was very helpful and friendly throughout my stay. His service was simply great and will be returning!
- jamiesS6253DC (10/5): The BEST staff - Recently stayed here with friends while attending the Billie Eilish concert in Manchester, the room was clean and tidy for us arriving, the very good looking guy at reception (I think his name was Danny) was so lovely and was able to help us out with all our questions, going above and beyond helping us out with where we could get a nearby train from to Manchester. Every time we seen him he was so friendly and always so smiley. Will definitely book this place again!
- shelbysF5662AH (10/5): - Had a lovely stay at premier inn, staff were very friendly and so helpful! In particular Danny who was amazing, room was spotless and food and service very good!
- hannahmE6967PY (10/5): - I had a fantastic stay at premier inn last month. Room was spotless and the staff are outstanding especially Danny who gave us such a warm welcome and was so helpful answering all our questions.
- trevorp325 (6/5): - Being a company and having staff stop there for 9 nights I would expect the rooms to be cleaned and towels changed regularly without asking. We work outside in a dusty dirty environment and also work long hours leaving at 6 in the morning and arriving back around 6pm and would not expect to have to try and find staff to request a clean of the room or towels to be replaced. I would have thought with health and hygiene laws this should be mandatory for anyone stopping more than one night without having to request this
- 190Craig (2/5): All round bad experience - Very limited parking.
Check in was appalling very under staffed.
Room wasn’t ready on arrival.
Chaos in reception area.
When got in room everything was acceptable just about, not very clean.
Bar and restaurant closed and no offer of water while waiting for the room.
- T4800VLjennieb (10/5): Great Stay & Lovely Staff! :-) - Super understanding and friendly staff on the evening and next morning shifts. I am currently disabled due to having had recent leg surgery, and they let me use the disabled bathroom (not the one I had booked) so I could shower last minute, at no extra cost. They even offered to help assist me which was so appreciated! The room I stayed in was quiet and had everything needed for a one night stay on route to Scotland. The room/bathroom was clean and there were plenty of towels/cosy pillows. There were clear instructions about registering our car reg numbers on arrival. We arrived/checked in late at night and there was not much parking available outside this Premier Inn, but the staff said we could park where the nearest restaurant was... no issues.
I would highly recommend the place to others and happily return in the future! Thank you :-)
- davilou (8/5): Ok but NO BREAKFAST facility - Clean tidy(but dated) hotel with comfy bed..No aircon but electric fan provided.Friendly receptionist.
Please note there is NO BREAKFAST available at this hotel even though your confirmation email will state breakfast available.There's a petrol station next door where we bought coffees and waffles in the morning.
- ridley2015 (8/5): A great place to spend the night - We were so glad to reach this nightstop on our way to Blackpool. The bed gave us a good very good night’s sleep and the location was quiet. The room was very large, comfortable and clean. The bathroom was large and the shower produced lots of hot water. We ate dinner and breakfast at the next door restaurant, Brewers Fayre. The menu was extensive and not expensive.
- Y569YUlaurac (2/5): Would never use again - Room was grotty, tired, not clean
I would not stay again. I have cancelled future stay at a different premier inn as a result. Not what I expected. The bed was comfy. Shower hot. But really uncomfortable being in the room. Felt so unclean. I suspect the cleaning staff are under huge pressure to work quickly
- 514daven (10/5): Excellent - Stayed for a couple of nights and was not disappointed. Good location. Just off motorway and easy access to Wigan and then the surrounding area. Rooms were spacious and clean. Breakfast was in pub next door and was excellent. Staff were helpful.
- KeithJones456 (10/5): The usual high standard at J27 - Not the most modern hotel but very, very clean and quiet with great views at the back overlooking the fields. Staff are second to none. Biggest downfall is a lack of cheap eateries. The Hickory's next door is fantastic but it is very, very expensive and does not do early breakfasts (bad for business people)
- DavidD578 (8/5): Overnighter - Stop over ,clean enough ,tv is minuscule ,staff very friendly and helpful ,no restaurant on site and nowhere within walking distance ,very noisy night we were there ,next door decided to make a porno so the walls are paper thin or someone screams very loud
- stevefQ6831AG (10/5): Great service - The hotel is a perfect location for business and the approach of staff from check in was exceptional. The team were very knowledgeable about the local area and able to advise on suitable places to visit
I use premier inn frequently and the service from a mid range hotel puts larger chains to shame most often
A great place to stay
- clairelF1013MZ (10/5): Staff went above and beyond - Claire and the team went above and beyond to make our stay special.
Had an awful start after arriving late Victoria was lovely checking us in and telling us to leave our bags and run next door to get a drink, only to be told he had shut the bar (10 minutes earlier than advertised)
Victoria was fantastic and tried to find a drink for some of our party.
Will was brilliant on Thursday and going above and beyond for the 81 year old in our party and then on checkout offering to assist with loading the car/taking bags outside.
Finally Claire was amazing throughout our stay. Always time to chat about our day and the surprises we had for the 60th birthday we had during our stay, even arranging a card and beers for the room.
After our disappointment in the pub next door on our arrival night they did redeem themselves with a couple of friendly staff.
Thanks again to Claire, Will and Victoria. From an ex hotel reception manager you don’t have it easy and you are an asset to Premier Inn
- paultA2023WE (10/5): Great stay - friendly staff - helpful staff - clean tidy hotel and room.
Hotel has easy access to M6, other major routes and local town and facilities
plenty of parking - ease of check in
lots of choice of eating places within a short drive
would stay here again
- mel37 (10/5): The friendliest staff - Staff are friendly and so helpful , I’ve stayed here a few times due to hospital appointments and everytime the staff always go over and above. The restaurant is having an upgrade which should make it even better. The rooms are what you would expect from a premier inn and have everything you need.
- F4918YWalis (10/5): Best beds! - Drove down from Scotland to visit family in the area, hotel is a good location to their house. Rooms & beds are always clean & comfortable.
Friendly staff!
I have premier inn pillows & duvet at home, they are so comfy and feels like I'm in my own bed!
- davidpX4176LC (10/5): Perfect - Fabulous stay in wigan. Nothing was too much trouble for the staff here. Very friendly welcome and even though yiu automatically don't get a service ( which is explained) when I did request it was done very promptly. Rooms are clean and tidy and like the fact you can open a window. Brewers fayre was a nice little restaurant for my evening meal
- FreddyJones02 (10/5): Visiting Family - Came up to visit my family again, I have stayed here plenty times before and the staff are so lovely! Perfect location as it’s just off the motorway. I will continue to stay here every time I’m visiting. Keep up the good work me and my wife will be back soon!
- johnrX4255JL (6/5): Hotel is fine, avoid the restaurant! - Whilst the premier inn itself was fine, clean and tidy and the staff were friendly and helpful this hotel is let down by the Brewers Fayre restaurant next door. The food in the evening was ok but the service was poor, the toilets were a horror story and the place has the atmosphere of a bus depot. As for breakfast I would recommend you give it a miss, the “hot” food was all literally stone cold served on cold plates and the bread was stale. Only one coffee machine meant long queues to get a drink. Well below the usual standard of a Premier inn breakfast and not Premier at all!
- Vikie12789 (10/5): Good - Fast check in, friendly staff clean room. There is no restaurant available but that was not a problem. We had comfortable and quiet stay. Shower pressure was super and there was extra pillows as well. Room was a bit small and very small TV. Bed was very comfortable
- H3100NQpaula (10/5): Amazing staff and hotel. - Fantastic hotel, service amazing, rooms are 10 out of 10, cleanliness is excellent. Just to name a few staff.. Will, Claire, Tracey, josh, Victoria, thank you to the staff for looking after me and for the excellent service. All of you go above and beyond and go the extra mile to ensure my stay is smooth. Thank you.
- 56rayb (6/5): Feels like it's on its last legs - One of the oldest Premier Inns I've stayed in in a long time.
Handily located near the m6 but feels like the building hasn't had anything done to it since it was built. Everything just felt old and tired right down to the massive block you are given with your key to keep a hold of it.
No food venue next door due to renovation so no breakfast option as the place is a building site and at night there are only 10 parking spaces out front so the overspill car park is down a dark lane.
- marmarisestateagent (10/5): Enjoyable, clean and comfortable - Well the awful reviews have disappeared and so I was pleasantly surprised at how nice the hotel was. Travelled with Caledonian and everything was good. The rooms have fan heaters above the wardrobe if it’s too cold as heating comes on for a few hours in the evening and morning. Food was good and chef very friendly too! But of a struggle with just 1 coffee machine at breakfast tho. Room and bedding were spotlessly clean. Tony M was our entertainer and had everyone dancing and did a great performance. Well done to the staff and thank you
- MCB8 (10/5): Very Good - This is a small outdated Premier Inn which needs to be modernised but this is more than made up for by its location - very handy for the motorway- our room was quiet we had a warm welcome, housekeeping staff were very pleasant and our room clean and comfortable
The site is shared with a currently closed former ‘Hungry Horse’ awaiting conversion to a ‘Hickory Smokehouse’ so it’s without kerb appeal and the nearest dining option is directly across the road at ‘Dish Bar and Restaurant’ where we enjoyed excellent breakfast and evening meal offerings
- 491AndrewB491 (10/5): What a star on the front desk - Comfortable stay. Very clean with a lovely bed. The highlight of the stay was Victoria the lady on the front desk. She greeted us with a genuine warm welcome, was exceedingly helpful and her face beamed for all to see. She is an asset to Premier Inns and was such a pleasant change from miserable disinterested staff one frequently encounters.
- B9174MGcatherined (10/5): Excellent. - The staff really made this experience! friendly, attentive, happy and knowledgeable. The hotel was immaculately clean. Although every room was full, it was quiet. Excellent sleep!
Good food and friendly service at Brewers Fare, right next door.
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