Premier Inn Basingstoke West

Location: Basingstoke Leisure Park,Worting Road,Basingstoke,Hampshire, Basingstoke, GB

Star Rating: 7.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Robwalkrail (10/5): Nice overnight stay in Bath - Spent the night in this City Centre Premier Inn Hotel - Room pleasant, bed very comfortable with additional pillows in the room if required. The Breakfast (full English option) was also excellent. Hotel is on edge of centre in good location and is a 5-7 minute walk from Bath Spa railway station.
• V3701IQsharong (10/5): Great - Stayed here for a short business trip and was very pleased. Had a great sleep and food was good. Staff were great and room was clean.
• LynseyW725 (10/5): Brilliant location- great hotel - Very central hotel. Came with friends to go to the Christmas market and the thermae spa and the Roman baths. All very close. Perfecto location. Rooms were great - we asked for two twin interconnecting rooms - which we had. Check in was good with the very helpful and polite Estee. We had breakfast both days which was a good selection and everything u needed accept bowls that we had to wait for both days for breakfast - but a minor thing considering how busy it was. Staff were very busy and it seems they needed a few more members as they were rushed off their feet - everyone seemed to doing dual roles all the team were very polite and helpful if u needed anything. On our second night we decided to eat in the restaurant - which was good. We had a slight issue where a meal had to be sent back and there seems to be a lack of vegetables ,but the meal was replaced that was sorted quickly by Lily. Despite being very busy at times all staff were very cheerful and helpful. Would definitely recommend and definitely come again. Location brillaint - Walking distance for the train. Staff amazing - Shout out to Lilly and Estee.
• suesJ2691MP (8/5): Not up to the usual standard - The reception staff were very welcoming and helpful and the hotel was clean. However it was noisy with other guests coming and going and the room was very gloomy as only 2 of the ceiling bulbs worked and the bedside lights were very dim . The usb charge point was broken.
• chis446 (10/5): Amazing - Amazing stay nice clean hotel , we had a lovely room good location lots around to do easy access to facilities . Very friendly , processional helpful staff . Parking free which is great .
• D9060SCjacobw (10/5): Worth a swing. - I met a nice elderly man in my local farm shop. He advised me about a swing club in the city of bath. Ive never done anything like that so I was curious. He assured me that single men were welcome. He simply said ‘why wouldn’t they be’. So I booked the premier inn in Bath city. I arrived at the hotel and it was nice and staff was lovely. Before leaving my home to travel I went shopping. I bought leather trousers and a dog lead for the swing club just so I could fit in with the vibe. On the night i admit I was nervous. I left the hotel wearing my leather trousers and dog lead and made my way to the club. When I arrived I was shocked! I payed £10 entry and walked into the main room. It was just a dozen elderly people sitting on swings! Like play park swings! I felt soooo stupid in my dog lead and leather trousers. Hotel and staff was nice though.
• T3757KQmickm (10/5): Great stay - Thoroughly enjoyed our stay with both hotel and beefeater staff giving great service and all around hospitality was great
• W6724MUpatm (10/5): Amazing - Check in was very smooth and was checked in by Carlie and Megan and they greeted me with a very warm welcome especially as a lone female. I will be returning.
• markwX8012HA (10/5): Friendly staff - We didn't stay, but I popped in to find out how much it would cost for some family to stay over the Xmas period. Some friends recommend this hotel and thought we would pop in and ask. Megan on reception was very helpful.
• kierang670 (8/5): Guest - Really good stay while traveling for work staff all very friendly and helpful, nothing was to much trouble for them at all
• stevehQ4223LF (10/5): Great location, great staff, great experience - Great location, right in the city centre! Very friendly staff, very clean rooms, and overall excellent value for what we paid. Any issues were sorted out really quickly, and overall it made for a very pleasant stay in Bath for all of us.
• liviatoso (10/5): Best Premier Inn I've seen so far! - The Premier Inn in Bath is excellent. It's right at the centre of the city which makes access easy to all sights but luckily it's also silent, there's no noise coming through the windows. Bedroom and bathroom were big for this type of hotel, very spacious. The hotel was a whole was very clean anf staff was friedly and hospitable, we left our bags there before check-in and after check-out without hassle. Breakfast was delicious and cooked with much care, lots of different food options.
• Cappyfarm (4/5): Poor condition - Our room was poorly maintained. The bathroom extraction fan did not work so the walls were wet and the skirting boards rotting. The bath plug was broken and taps dirty. The fan unit in the room was not working so the room was hot and uncomfortable. The cups provided to drink from were dirty.
• U2574GIlaurenm (10/5): Excellent - Nice room, clean and spacious and had all the necessary amenities. Good location, would stay again and will recommend to others in the area.
• damientL4982JU (10/5): comfortable and clean - Car park was big enough for my Van without blocking anyone and was all on cctv( i checked with staff) room was comfortable and clean and staff were helpful and check was speedy. i was tired after a long day so appreciated that. locked myself out and had to ask for another key again staff were friendly and wasn’t an issue. will look forward to future visits throughout the months.
• tdsteele71 (4/5): Not the best experience. - The good points were that the staff were really friendly and the room was very clean. The bad part was the walls are very thin and I could hear the conversations clearly from both the adjoining rooms late at night, which affected my sleep considerably. Additionally, the toilet began making loud noises by itself early each morning around 6:30. I recorded the noises it was making, as they didn't stop until I got up and flushed the toilet, and then about 5 minutes later, the noise started again. I informed the reception and they said that it would be fixed on the first day of my stay. It was not fixed whilst I was staying there. I have stayed a few Premier Inns and have always been happy with my stay but unforuately I will be thinking very carefully before I book in one again.
• CatsWhiskers_10 (6/5): Needs TLC - Location is great however rooms are looking tired, broken toilet seat, fan didn’t work, rough old towels, not great for £150. We ate at the on-site restaurant. Food tasted ok however the chef, although on show to the restaurant, rolled his eyes as a reaction to a request to have sauce on the site, shook bacon backwards and forwards touching his dirty looking chefs jacket in the process and just before my burger was served, picked off the lid of the bun, starting picking black bits off of it and then put it back on for serving. Not a great experience at all. If you are going to have the kitchen on show make sure the cooks do it right!
• D1793YBkevins (6/5): Mixed bag - Good: carpark easy access. Bed, good night's sleep. Not so good: No lift Bad: Shower was cold water only, and dreadful breakfast.
• nexts2024 (2/5): LOOK AT ROOM B4 PAYING - Room smelt awful also shown a 2nd room was just as bad, unfortunately have to pay first but did not stay Spoke to manager and asked for a refund, unfortunately has to be done via head office online. Word of advice LOOK AT ROOM B4 PAYING UPFRONT
• siano400 (8/5): Great city hotel - Very clean right near town Only problem was the curtain to the shower wasn't good and the floor got extremely wet Paint was chipped in the bathroom near the floor
• sophiepY4600YM (10/5): Great - Really lovely staff. Rooms were nice and clean. Bed was really nice. Had a great night sleep. Atmosphere was really nice and calming. Location is nice.
• L3123RQchriss (2/5): No amenities paid for, boiling room, no sleep. - Unfortunately an incredibly uncomfortable stay at the usually reliable Premier Inn. Paying extra for the premium room, we got a broken fridge so no cold water. No treats. And the room was stifling with no aircon and openable window - so got basically no sleep whatsoever.
• noomi_noo1975 (6/5): A little disappointing, never had problems here in the past - We have stayed many times at this hotel when visiting family. This time was disappointing, which we discussed with reception. The room smelt damp, the bed sheets on the sofa bed had mould spots on, there were damp patches on the walls and the carpet smelt damp. We highlighted it as we wondered if there was a leak in the bathroom that has gone unnoticed for some time - it felt like the room hadn’t been used for a while (was a bit dusty and cobwebs on the ceiling, though it was the night after Halloween I don’t think they were intended to be spooky!). Reception were very pleasant when we highlighted the problems although it was on our check out. We are due to stay over the Xmas period and if we were placed in this room or one similar it would feel like Xmas is spoiled. A few issues to be addressed, but I am also aware it’s about 10 years since the last refurb- it’s got to be due again imminently.
• J4521LDjennys (10/5): Lily is incredible! - The room was average, no real issues what so ever. However I wanted to leave a review purely based on Lily in the Bar & Block restaurant. She is incredible! By far the best service (and warmth) we have ever received and would return purely based on her. She is an absolute credit to your team!
• SarahOSouth (8/5): Good stopover - A large Premier Inn close to Basingstoke, next to a Beefeater, cinema, ice rink and other leisure activities. Lots of stairs and long corridors to our room, so ask for something closer to reception if you have mobility issues; there is no lift. Staff were lovely. The room was fine, a little noisy at times, but ok.
• Flyer56993605991 (6/5): Dirty rooms. - Booked a 1 family room for two nights and a 1 family room extra for the 2nd nights we had family join us. Was charged for three individual nights rather than the discounted rate agreed. Customer service call was no better. Stayed at many premier inns. These guys didn’t care. Room smells of smoking. Bed spread was stained. Bathroom still dirty. Not worth £250+ per night. Never using again.
• susie036 (10/5): Beautiful Bath - Everything was wonderful. Staff could not be more helpful and Breakfast was gr8. Room a little tired,needs painting but beds were very comfortable. We all had a goid nights sleep
• E3547SHdavida (10/5): Good straightforward value - Straightforward Premier Inn experience, clean, comfortable and efficient and reasonably priced. No car parking on the premises, but this is always a problem in central Bath.
• lauras02819 (10/5): *5 stay - Stayed at the premier inn Basingstoke West a week ago with my son whilst visiting family in the area. Check in was easy and the staff were really welcoming. They told my son about the ice rink near by which of course we visited and they booked us in for breakfast the next morning and also aloud my family to join us. Our room was spotless and everything we needed was available even an extra pillow which I requested. Breakfast the next morning was spot on as my son eats so much there was alot to choose from and the staff again were friendly and helpful. The hotel manager (I think called jason) stopped and spoke to us and asked how our stay was he took time to speak to my child which was nice and said if there's anything we need to just ask him. Not very often you get to see the manager in hotels, very professional and polite. We had a lovely stay and when I visit in the future il be sure to book into this hotel again.
• wendysC1702PE (6/5): Wouldn't stay there again. - You can hear people from the floor above., walking around. This unfortunately woke me up on the first morning at 6:50 am. The nose went on for ages. I did go to reception and enquire if the same people would be there for my next morning I was assured they wouldn't but the next morning I again heard really creaky floorboards again early in the morning, for a while. The restaurant food wasn't very nice. Dry chewy ribs. The staff at the hotel and restaurant were friendly however.
• nsfo2019 (4/5): Disappointing Stay at Premier Inn Bath — Poor Quality for the Price - Pros: • Great location, close to major attractions • Breakfast tastes good • Standard Premier Inn experience overall Cons: • Very poor soundproofing; noisy at night due to the pub downstairs • Bathroom was old and had a bad smell • No cups provided for rinsing • Old, worn-out towels • Air conditioning available only upon request • Only one staff member at the lobby • Staff seemed inattentive to food quality (e.g. rotten bananas at breakfast) • Only one power socket by the bed — very inconvenient • Price was not cheap, yet quality was the worst Premier Inn I’ve stayed in • Surprisingly poor standards for a hotel in a tourist city like Bath — really disappointing
• shelleyt717 (4/5): You Get What You Pay For - To be fair we were just looking for a bed which we got (love Premier Inn beds). It was very uninspiring, tired and smelt gross. The lift floors were visually dirty all weekend and the corridors were very smelly. Staff were friendly enough and we didn't really need much. Have stayed in a number of Premier Inns and this is not one I would recemmend or return to. Also, recommended offsite parking is a significant walk with luggage and costs considerably more than advertised on the website. The smell was the worst.
• N2584NNjohnt (10/5): Back to Bath - Spent 3 nights in Bath and as the many times we've stayed before we're not disappointed. Hotel is clean and staff friendly. Katie receptionist and Kasia breakfast waitress were fantastic
• macroberts (6/5): Perfectly located - Hotel well positioned in central Bath, walking distance to everything. No issues but lacks a little atmosphere and character. As a room to stay no issues but pretty no frills.
• mariamL3880ID (10/5): Relaxing stay - It was very relaxing atmosphere we went for a day out with the kids to the museum which is not too far from… The room was clean and had everything you need. The staff was welcoming and attentive. Very good surprise for the value of the money
• stuarte518 (6/5): Cold Breakfast - The reception was very clean and bright, staff very nice. Our room was on the back,really dark and depressing. The food at the restaurant next door was ok the evening we arrived, but the breakfast at 8.30am was very sparse and all cold. I did mention it to a waitress and she apologised, the restaurant was cold also.
• Passport61986374185 (6/5): Hmmm?? - Arrived early but thought we would ask anyway. Older couple were at the desk asking about paying. They were rudely told why are you asking that, your rooms aren't ready anyway. So we didn't bother to ask. Came back at 3pm checkin time. Two people now on the desk . The rude one now nice as pie 😂😂. Room a bit dated. Shower poor but it was just a bed that we needed. Probably one of the worst we have stayed in but for the price can't complain. Pub next door that's another story. If it's nothing to do with premier inn I apologise but the bar staff do not want to be there. Ten o'clock Saturday night was told last orders . Sunday night wouldn't serve us as was shutting at 9 45. This was with plenty of people still spending money. Need to learn some of the hospitality we have up north.
• Connector800178 (6/5): Poor breakfast - The hotel is showing its age. The reception staff were very welcoming and helpful, and dealt immediately with a problem we had with the room. The room we had was rather dark, with unpleasant colour walls, but as always a comfortable bed and clean bathroom. We did have issue with the breakfast I didn’t have breakfast as I was unwell, but my husband said it was unpleasant, not a Premier Inn breakfast. The eggs were rubbery, the bacon was dried up and had been on the hotplate to long. The sausages were nice though. The tea , coffee and toast were down the other end of quite a large dining are, he thought they should have another toast and coffee and tea near to the buffet. All in all it was one night and it served our purpose.
• vickyhT2709CS (10/5): Near ifly hotel - Great clean comfortable hotel very close to ifly in Basingstoke great living museum within walking distance and good choice of-food nearby
• bethanh571 (10/5): My stay - Another great stay here. Staff extremely friendly, approachable and will go out of their way to help you. Hotel feels clean and well looked after. Rooms spotless.
• W9161OGnicolam (2/5): An Uncomfortable Night. - I was so disappointed with this Premier Inn. We usually use Premier Inn and love their wonderful beds. This Hotel was exceptionally shabby and it needs a complete overhaul. The corridor walls were dirty. The skirting board in the bathroom was chipped and the paint flakes were all over the bathroom floor. The floor was sticky and worst of all the mattress was not like anything I have slept on in a Premier Inn. I wonder if it was terribly old. An uncomfortable night. Staff at reception and at the restaurant were lovely.
• Oasislimoskent (10/5): Ideal local, lovely room. Cannot fault anything - Cannot fault anything, lovely room, quiet , nice big car park too as I had to park a 30ft stretch limousine in. Food was just right, will definitely stay again when in the area
• marktkelton (8/5): Basildon great hotel with great friendly staff - good location easy to find with good welcoming staff and a good clean room the evening meals was good however it is a busy place so book your meal times and make sure the reception staff confirm these
• vmalmond (10/5): Comfortable stay - Very comfortable stay. Clean and tidy friendly staff on reception. Nice accommodation very happy with the service. Clean bedding and a fresh smell throughout.
• Bloodaxe58 (8/5): Standard PI fare - Standard PI fare. Good room, comfortable bed, nice pillows, quiet room, tea making facilities. Only gripe was bathroom cleanliness. Badly stained toilet.
• tonyqunta (10/5): Brilliant Premier Inn! - Excellent Premier Inn! Very comfortable room with lovely bed. Easy free parking with plenty of spaces. Megan on reception, and Neil at the breakfast room gave fantastic customer service!
• Wodja-Fink (8/5): Good clean Premier Inn - When you are greeted with a smile from the receptionist on arrival you know you are off to a good start. We found the room we were allocated to be clean and tidy and we slept very well on the Hypnos mattress! For the money, Premier Inns are a great place to stay and we found this one to be very good. Huge car park which also supplies parking for the Haywain Beefeater next door. Will defo stay here again if in this area.
• richardlambertw9 (4/5): Not the best Premier Inn - The wifi speed is appalling, despite requesting a room clean on a certain day it hadn't been so I had to make do with additional towels instead, the Beefeater is very very expensive and closes early, the lobby vending machine is out of order, breakfast service very slow
• F3948RFmikep (8/5): Does the job. - Great location as it's easy to find - ample car parking and easy check in and out. Staff friendly and professional , room clean and bed comfortable. Only downside was the road noise but that's not the hotels fault. The shower was powerful and refreshing.
• J2497ILcolins (4/5): Poor - Room was worn and dismall, noise from floor above creaking meant no sleep. Stayed here in the past no problems but now seems run down. Used to walk into a nice clean crisp room with the purple runner across the bed. Now looks like a child made it and a worn sofa bed dumped in the corner.
• gavinmO8521JW (10/5): Basic but clean and comfortable - Room is basic but clean and comfortable. Staff were friendly and courteous, check in and and check out was seamless. Bed is a standard PI bed, so comfortable. Ample car park is adjacent to the hotel and restaurant, although do remember that you need to register car at the hotel reception. All in all, a great stay as usual at this hotel.
• jimboblier (10/5): Great Premier Inn - The room was large and felt comfortable as a Premier Inn should. Bed is always first class. My bathroom had a bath where some have showers, and thus was preferable for me. Staff at reception were brilliant and very welcoming. The Beefeater next door does great food and has friendly service. I feel reassured going back.
• 384theresad (2/5): Would not recommend - This premier inn is tired and in need of complete refurbishment. The grounds are scruffy with weeds and dead plants laying around the entrance to the hotel and restaurant along with cigarette ends. The room was clean and the bed was comfortable. The restaurant is not attractive with dark colours and tired stained and dirty furnishings. The toilets smelled of urine. There was no coffee machine on the second morning of our stay but no discount offered for this. I would not recommend this hotel. Very disappointed!
• nicolasN4329UE (10/5): Happy visitors - Chose this hotel as it was the closest hotel to an area I wanted to visit to beach comb for my art business. So it was a kind of work and pleasure trip because I love what I do. Hotel was easy to access, great parking, staff were friendly, room was huge and comfy. Enough room in there to do my morning workout routine, always a bonus for me. Lovely bath which I took full advantage of! All the staff we engaged with were friendly and welcoming. The food next door was great, so nice to not have to think about cooking for a short while. I'm vegetarian (I know boo!) but I felt well catered for and the service was quick and efficient and again all members of the team were friendly and accommodating. The beach we visited was epic so I feel we will be back again later this year!
• Ditdotbobs (10/5): Good value - Easy to find on main A13. Was in a room facing A13 and you could hear traffic but faintly. Very spacious room. Very clean. Breakfast next door excellent. Not far from Basildon. Excellent value. Free parking just make sure to register on the iPad.
• _tracenjack (10/5): Comfort at an affordable Price - Great hotel, very quiet and comfortable, good location just off the A13 but no traffic noise, very handy for getting in to Southend to see a show. Friendly staff and lovely breakfast in the Beefeater next door. Plenty of free parking spaces.
• 175martinb (4/5): An average stay at an average place - Friendly staff on reception but noisy rooms as the walls seemed quite thin. The bed was comfy however. I found hairs in the bathroom when I arrived and the exterior of the hotel (overflowing bins, trash in the bushes etc) could be cleaned up for sure. Breakfast was good and hearty.
• paulsB1532PZ (2/5): Avoid Room 2 - Stayed for 3 nights , avoid room 2 ( disabled room) seems the smoking area is right outside the window , all hours of the night , people smoking and using phones , I actually invited one bloke in my room as he may aswell been in my room , asking people to move away from the window cut no ice , although I’m not disabled wound hate to think a disabled person has to deal with people directly outside their window , poor from Premier inn tbf
• 914niccil (10/5): Couldn't ask for more. - Booked 2 rooms to attend a family funeral. Was reassured when hotel staff called the day after booking to discuss the accessible room booked plus any further help they could give for those guests or me. A last minute change to a relative's plans meant we asked on the afternoon of our arrival, for another room. As none were available, another bed was made up in my room to accommodate the extra guest. Rooms were as expected, very clean and with all the usual provisions. Very well presented. Delicious breakfast in the next door restaurant the next morning. Helpful waitress Compliments to the chef, who cooked my bacon exactly as this fussy lady asked! Staffing both establishments were welcoming, patient and helpful Thank you all.

Photos