Premier Inn Derby Cc Riverlights

Location: Morledge,Derby,Derbyshire, Derby, GB

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• NobberOxford (8/5): November 2025 Visit - OK stay after initial cleanlines issues addressed. Check in by machine fine all went wel until we pulled the duvet from under the mattress ( cant sleep with feet end tucked in ) the duvet was massively stained and vile we weren't prepared to have that on the bed, reception sorted this quickly and we had a new fresh duvet a sheet put on quickly, well done staff. Bar limited with drinks, but we found something adequate after all its not a pub!. Breakfast pretty good, plenty there apart from stone cold mushrooms both days. Wouldn't put us off returning, we will probably go back when we visit Derby again, parking discount worked fine, good location for town centere and shopping/pubs
• iannC7979WV (10/5): Great stay - Lovely receptionist ( mandira). Easy access from motorway easy shopping and food halls. Warm and friendly. Nice food in beefeater
• contactb500 (10/5): Great customer service - Great service at Premier Inn Doncaster Lakeside today - fast, efficient and friendly. Particular thanks to Natala who was particularly helpful.
• heatheroZ8402QB (6/5): Riverside is very good, but spoilt by poor quality food. - The location is brilliant, the hotel looks very good, and has plenty of space; the corridors were nice and wide, especially good for anyone in a mobility scooter. The hotel was very clean with excellent staff, and it was quiet. However, the food was of very poor quality, even for Premier Inn.
• 893kieranp (10/5): Great ! - I stayed here while on a business trip. We had booked on the meal deal which was amazing, the size of the party was a little unexpected on the first night, how ever Charlotte and pat handled it amazingly ! I would 100% stay here again
• 243lissk (10/5): One of the best premier inn we have stayed in. - 2nd time at this premier inn. It’s a perfect half way point to meet with family just off the A1 and it’s such a lovely one right by the lake. We find it peaceful. It’s also got plenty of places to eat within walking distance and an outlet shopping place next door. Vue cinema and the dome splash park nearby. Yorkshire wildlife park is only 15 minutes drive too. Great location with kids. Mandiva on reception is so lovely, she even gave my 5 year old some stickers when checking in and managed to check us in early with travelling far. They’re also renovating the building to add more rooms that will be premier plus rooms. Thank you for another fab stay !
• 601harrisr (6/5): Don't use vending machine - Decent hotel but issues with vending machine which is common apparently but yet no sign on it saying "do not use". No refund or help just was told to contact them directly
• denisw629 (8/5): Car parking - Accommodation staff and food excellent but discounted car parking at near hotel was disappointing Advertised £8 for the 24 hour followed the checking in procedure registering car but when leaving the car park the full price of £14 charged. No time to go back to hotel.
• laurajM308BL (10/5): Comfortable business trip - I really like this hotel, it is quiet and there is lots of parking. I stay here regularly, the staff are friendly and the restaurant is good.
• Getaway444796 (4/5): Disappointing Stay – Poor Communication and Inconvenient Breakfast Arrangements - I am a regular Premier Inn customer, but my recent stay at the Premier Inn Derby City Centre (Riverlights) was extremely disappointing. I had prepaid for both accommodation and breakfast, only to discover on arrival—without any prior notice—that the kitchen was closed for maintenance “until further notice.” This meant the hotel could not provide the breakfast I had already paid for. Instead, I was told to walk to the Premier Inn at Cathedral Quarter each morning, pay again for breakfast, and then wait to be refunded. This alternative arrangement was highly inconvenient, especially as it involved a 7-minute walk in the rain every morning throughout my stay. It felt unfair to be made to deal with the consequences of an issue wholly caused by the hotel. To make matters worse, I have only received half of the refund for the breakfasts, despite following all instructions. The lack of communication, inconvenience, and incomplete refund have left a very poor impression, and this experience fell well below the standards I have come to expect from Premier Inn.
• Slickymoss (4/5): Not the nicest. - Stayed here for two nights. Had breakfast the first morning. £11 for a cold English breakfast to then watch them put hot stuff on top off the already cold stuff. ??? Bed clean. Shower wasn’t very powerful and has lots of black mould in bottom. Great location for the city centre. Parking only a 7 minute walk away. I wouldn’t stay here again.
• me1982me (10/5): Nice hotel - Large room, one of the biggest we’ve stayed in Clean and high praise to the housekeeping team Welcome was not great, no hello and check in on a machine but Charlotte in the restaurant was exceptional Very polite and friendly, she served great drinks and definitely a great asset to the hotel
• 246charlie_P (10/5): Lovely place to stay - What a lovely room! Stayed here several times but this was the first time in the annex lovely cosy spacious room, really nicely decorated and appointed, can't fault it. What really made the stay was the welcome from the receptionist Julie, she greeted us with a warm smile and a warm welcome. I just wish all hotel receptionists were as friendly as she is . . .
• colinhO5246PE (10/5): Delivering way about expectations for its cost - For a Premier in level hotel, this is the best we have stayed in. Staff are brilliant and really care about your satisfaction and have a true passion about their hotel. Its been recently refurbished with the dining area, friendly, comfortable. Very welcoming. Good slelection of nice food for a value evening meal and a great all you can eat breakfast. Some rooms have been refurbishes, more being done. Those that have, the one wee had, are clean, and comfortable for sleeping. The best premier inn we have stayed in and beats meany higher star hotels on quality and service we have stayed at. Will be booking again when in the area for short over night stays
• V2053OXcraigs (2/5): Been to this location numerous times but let down on this occasion. - Good location but parking was very limited due to having building work done. restaurant service was very slow and food cold.
• J2624TIjoe (10/5): Brilliant hotel - What a fabulous experience again. Came to celebrate my daughters birthday and attend a show one of the evenings. The room was clean and tidy and comfortable but what made our weekend was Charlotte and Nicole who made a fuss of my daughter and looked after us so well. Also a big thankyou to the chef who gave my daughter a crochet cat as a happy birthday present.
• richardbC2036XC (10/5): Weekend of fun and relaxation - Great central location with plenty of public transport option within a couple of minutes of the hotel. Friendly staff and great, clean rooms. Always a pleasure to stay at Riverlights.
• michaelfC8492JR (10/5): She helped us change rooms - Checked in on the 18th Natalie on reception was fantastic.Nothing was too much trouble she helped us 100%. I gave her a 10 out of 10.
• S2445OHrayb (10/5): Very good and nice experience I had here - Check in was great with good customer service from Natalia , the room was clean and the food was great Stay throughout the stay were helpful.
• annetN2135AG (10/5): Lovely receptionist Natalia - Lovely receptionist Natalia sorted our room for us. Evening meal was booked also but unfortunately didn't use it. Room great.
• leedB1133KW (6/5): Short sleep due to Noise - Noise from loads of teenagers messing about until gone 11pm,then woke up by builders unloading lorries and banging around.
• 972beckip (10/5): Pleasant and very helpful. - Excellent service, really friendly and welcoming staff more than happy to help. No issues with parking, got a spot straight away and was prompted to enter reg as soon as I got in to register for free parking.
• J5844BUashleyb (10/5): Excellent customer service - Arrived early due to needing to relocate due to a meeting for work, Mandira assisted me with checking in slightly earlier to allow for this which was lovely gesture! Very welcoming reception and perfect location not too far from local station. Thank you very much Mandira!
• Cruiser46005 (10/5): Excellent - Lovely clean rooms staff .. medina was manager she’s was very helpful and kind ..I went with my family to celebrate my 80th birthday to see the elvis tribute show at the dome…very pleased with everything..
• 757nuhuy (10/5): Wounderful stay - Mandira I really help a lot o really appreciate what she did for me. And location is very easy to locate and there a shopping center near by and the have a wounderful people
• nightstalker1966 (6/5): Not a peaceful stay this time. - Comfy bed ,but couldn't get to sleep until after 11pm due to a coach load of teenagers messing about and banging around,with only a small handful of adults that obviously had no control. Even though there should be a adult with teenagers under 18. Most were allowed with ONLY teenagers in a room alone.should of been turned away,due to the so called rules of premier inn??then workmen unloading and reverse bleepers going off just after 7am next to ground floor room 20 ,setting up for the day.
• trudyd884 (10/5): Well done! - Stayed last night. Staff were amazing and the food was delicious. Room was spotlessly clean. Well done everyone. 10/10 to you all
• theresafT4006FL (10/5): Would come back - Room was lovely but staff are amazing kathrine the manager sean staff member lyn staff member didn't get more names but I cannot fault them caring understanding and very very helpful 😀
• Culture20926998583 (6/5): Horrible check in - Used premier inn frequently over many years this was the first time I had encountered the digital check in process. Didn’t have a qr code with my booking so after arriving late at night after a long drive had to negotiate this, with no staff around, the finding there were no room cards left! Eventually a member of staff from the restaurant got the emergency card for the room but we couldn’t have two which meant if one left the room the other would be left in darkness as the card operates lighting. Very disappointing but otherwise room, bed and breakfast was up to standard.
• Railteacher (2/5): Faulty Towers joke hotel - Arriving at the hotel I was presented with large screens that look like they have come from a fast food outlet. I was told that I had to use them to book in. I attempted to retrieve my booking and it didn’t work. I was then directed to the book in desk, upon which I was told my company booking for three nights wasn’t valid. I was offered to pay personally for the three nights or get someone from my company to come to the hotel and pay. I walked out and WILL NEVER USE A FAST FOOD CHAIN PREMIER INN AGAIN. My company has put out a note to ALL employees not to use Premier Inn Hotels. You have just lost a lot of business
• 968zannan (6/5): Improvements to be heard and made - Overall very nice lil hotel. This is second time me and my 2 young boys who have allergies. This hotel needs to serve variety of milks, not only cows and soya, and have better lighting. Family room needs some soert of plugh in night light for night toilet trips. This time i had to go to the shop and buy oat milk for my son,i left it on the counter for other customers and noticed atleast 3 customers going for Oat milk. I mentioned to the manager upon our last visit and it wasnt taken into consideration. Also it would be nice if FREE FROM items could be introduced,or atleast upon booking option to choose it,so hotel knows that allerfic client is arriving,to have time to prepare. Corridors are very dark,being epileptic there should be an option to chose closer to stairwell/lift room instead of for 5mins walk corridors. Self check in-might be a great idea ,but i personally prefare to be greated by staff and ask questions if needed.
• hugovictoroscar (10/5): Comfortable Rooms and Great Service - My experience was excellent stay was comfortable with friendly staff, clean rooms, and delicious food — highly recommend!
• Tour506406 (10/5): 90th Birthday break - Perfect location with Lakeside Village shopping centre directly behind the hotel. Room was a good size and clean and comfortable. Staff were very friendly and helpful. Had a lovely surprise of a bottle of Prosecco in the room for my Mum's 90th Birthday. Very thoughtful gesture from the hotel. We only ate at the Beefeater restaurant once. The menu choices were quite limited unless you like spicy food. Prices were on the expensive side too. Having said that, the food we did have was served piping hot and was very tasty. Restaurant staff were very friendly and helpful too. Overall, we enjoyed our 3 night stay and would return in the summer so we could go to the lake and the wildlife park.
• Si405 (10/5): Great location if you’re visiting Derby and the surrounding area - Great location on the river and a very short walk to the shops and a stupendous amount of nightlife. It’s a Premier Inn so you pretty much know what you’re going to get and this one did not disappoint. It was clean, comfortable and affordable. There was a line to check in on a Saturday evening but the online check in helped move things along. They have a restaurant in the hotel that looked great but I didn’t get a chance to try it.
• Jordank19933006 (10/5): Great night's sleep - Great comfy beds. Good bath/ shower facilities. Easy check in. Tea and coffee in the room, extras in the reception area if you require more.
• Adventure83306 (10/5): Premier Inn Derby city centre. - Clean comfortable room. George very helpful checking in when the automated system had some oroblems. Reasonable meal-deal for the price. Great restaurant service from Charlotte.
• iantO8875LA (10/5): 5 Star experience - A very welcoming experience at Lakeside Doncaster reception after a difficult drive from the south. Mandira greeted me professionally, and was friendly and helpful throughout the checking in process. The room was very clean, especially the bathroom. A 5 star rating throughout.
• lynnelH2186OB (10/5): River lights views ❤️ - Best premier inn in Derby to stay at. Beautiful views. Amazing staff. Banging breakfast and a room with a comfortable bed.
• Stay02693111800 (10/5): Booked at the premier inn last minute. Com as a colleague had an appointment and couldn't drive - The food was cooked exemplary. Thank you tina . All the staff were friendly and helpful. Will be coming back . Booking out at 12 a bonus
• spT9421NZ (10/5): excellent service!! - The room was clean and comfortable, staff was friendly and great service. Overall it was great and would definitely come back;)
• graemec794 (6/5): Mundane - We stayed 2 nights at this hotel. There is no parking at the hotel so we parked at Siddals Lane- about a 10 minute walk given the road crossings involved. Fortunately it was a sunny day. On entering the hotel we saw 2 check in screens. We didn't see a human receptionist. One of the screens was working so we checked in and got a room card. We wanted 2 cards and managed to get another one later. Cards were needed to access the lift lobby and the lift itself. Both lifts were in action when we checked in but the next day only one was available for guests. The hotel has the appearance and atmosphere of a converted office block. Our room was on the second floor. It was a reasonable size with a small window which didn't let in much light as it looked out onto a concrete paved internal courtyard. No Riverside views in this room. The window was locked so we couldn't open it. It was a standard PI room in terms of facilities. The shower was not very powerful and there were no glasses in the bathroom We did not eat or drink in the hotel. I doubt we would return.
• Airlineconsultant (8/5): Restaurant now moved in house; impressive front desk team - PI Derby West for me punched above its weight compared to other reviews. On arriving, the receptionist and duty manager were having a fag and gossip in the entry area – not a good look. But they were both helpful and friendly. My room was on the ground floor near the entrance and it was modern and to the usual Premier Inn high standard. The wash hand basin didn’t drain away – from the flowback, I guess a previous occupant had used it to wash their hair. I mentioned this to the front desk, who got it moving for one use until it blocked again. Otherwise, the room was very nice and quiet. The free wifi is perhaps a little slower than other PIs. The old hulking Beefeater next door is closed and being earmarked for repurposing as a McDonalds by December; instead 6 rooms have been converted in a “Social” restaurant, which is modern, bright, tastefully furnished (eg smart patterned bowls rather than the usual plain white ones), if a little cramped and less chilled than the Beefeater breakfast areas. Breakfast was excellent as always, albeit they had unfortunately run out of bananas and the eggs were very undercooked on the first attempt; there was a permanent queue for the one small underpowered coffee machine. As for the PI reception team, at various times I saw them cooking breakfasts, hosting in the Social, doing room maintenance and cleaning/checking rooms. Whether this was multi-tasking, or amazing teamwork, there is no doubt that these committed individuals are going well beyond the job description to keep the PI Derby West show on the road.
• G5581IQmichaelr (10/5): Excellent service - Excellent service receptionist mandira went above and beyond to help out. Excellent location with great food in the area
• T7028RTclaudiam (10/5): Helpful team member - We had an excellent reception from the staff, especially from a very attentive and helpful team member. The location is also excellent.
• lawrencemZ8743RB (10/5): Central location, comfortable, with good value for money - Excellent value for money. Not the Ritz, but you get what you pay for, and more. Clean, comfortable, practical and central. We are repeat visitors to this hotel, and we plan to continue choosing it for our future stays.
• 763daniellas (10/5): Family stay for theme park visits - Staffed were available when needed and helpful, also friendly. The hotel was clean and tidy, comfortable beds. We couldn't of asked for anything more from this experience, made our stay relaxing which we wanted.
• iand56 (10/5): Very good room - Very good toom with comfy bed. Pleasant shower. Nice breakfast with acceptable coffee. Check-in and checkout were simple.
• G909KMsophiew (10/5): Highly recommend - Lovely, clean room and great that you offer travel cots to accommodate little ones. Great breakfast deal. Helpful and friendly staff. Will definitely stay again.
• harrymZ5992JL (10/5): Top team and great room cleanliness - Pat and Rylan top team members in the premier inn Darby. These two single handedly provided us with everything to make our stay as comfortable as possible. Even with our extensive requests nothing was too much to ask for them. The service has been great and has always been met with a smile and a “have a nice day” would definitely stay again.
• wendysD2532JQ (8/5): Good experience - Great hotel room was clean and spacious Good was great Staff were friendly and helpful Needs more disabled wet rooms and blue badge spaces
• villarospo (10/5): Handy for the hospital - Super handy for the hospital with good parking. The bed was really comfortable and the breakfast was decent. Outstanding staff which is pleasant surprise.
• rolly1111 (10/5): Brilliant team, brilliant food, Excellent staff. - Myself and family were looked after by Catherine, Sean, Stu, Hannah and Becca, who went above and beyond to make our trip special. Catherine and Sean treated our boy as a V.I.P and thank you again for your kind Gifts. We will definitely be back - food was great, stay was great and staff were great!!
• jamiehP9006GS (10/5): As you would expect from premiers - Excellent stay after what was a really busy weekend. Checked in promptly by a very competent receptionist and ensured we had the whole spiel. There’s never enough hand towels or tea bag’s at premiers either but couldn’t fault staff
• clairebV5504QD (6/5): Not the best premier inn - Staff rushed off their feet, bedroom has dents in walls. The shower was going hot and cold. It’s the only premier Inn that I felt the level of cleanliness was lacking.
• LesK195 (4/5): Steer clear of this hotel - Booked a one night stay visiting family in derby , always stayed here before and always had good room with value for money, not this time , we booked a room not realising they now have two levels a standard room and a king size room , we had the standard room thinking this was the only type of room on offer. It was really poor, small, standard bed not even King size , pillows like rocks , TV so small be more suited to a caravan than a hotel room, barely enough space to move, a terrible experience . Funny thing is had we known about two tiers of room we would have gone for the better room . A dreadful experience and as regular travellers to see my family in Derby I will not be going back there again, for £127 per night I expect more, a lot more ! Be warned as they don’t make it clear when you’re booking they’ll put you in whatever rooms they have free More Date of stay: August 2025
• grahambI9662MV (10/5): Friends from the start - Incredible stay and wanted to thank in particular your front reception staff as they were all excellent. From the moment we checked in we were well looked after and made to feel safe. Something that is rare to find in this day and age. Bar was nice for a beer too.
• Chrisyclifton75 (10/5): Perfect stay as always - Always a comfortable sleep at the hotel sheets are very nice pillows are very comfortable staff are always welcoming and friendly helpful x
• Danoak33 (4/5): Unique.... - Try and avoid get getting room 102 the windows are in the roof you have no view and your options at night are to hear the wind through the window or the window rattling which is why i left a day early
• S5529QHlucyf (10/5): Excellent stay with a personal touch - The breakfast was the best I’ve had at a Premier Inn in a long time! The staff went above and beyond, it was such a thoughtful gesture to leave us all little keyrings with the message “When your legs get tired, run with your heart” to inspire us for our athletics competition. It really made the morning feel special and set a positive tone for the day. Thank you!
• N412AVangelah (6/5): Recent stay - Comfortable bed, staff friendly but evening food poor and over priced. Breakfast better. TV old and not working, did report it . Construction work outside makes entrance not appealing No room air conditioning which on a hot day not good , just have a free standing fan, which blow hot air around room .

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