Premier Inn Birmingham South - Rubery
Location: Birmingham Great Park, Ashbrook Drive,Parkway,West Midlands,Birmingham, Birmingham, GB
Star Rating: 8.2 Stars
Property Type: Hotels
About this Property
Experience the ultimate family getaway at the Rubery Premier Inn in Great Park, Birmingham, where fun and comfort collide.
Family Entertainment Galore
Located right next to a lively bowling complex, our hotel is surrounded by an array of thrilling attractions including a Brewers Fayre fun factory, cinema, and bowling alley, ensuring there's never a dull moment.
Comfortable Accommodations
After an action-packed day, retreat to our spacious rooms equipped with extra-comfy beds, designed to recharge your spirits for the next day's adventures.
Delicious Dining Options
Savor delightful meals at our on-site Brewers Fayre restaurant, where you can enjoy a variety of delicious options that cater to the whole family.
Don't miss the opportunity to create lasting memories—book your stay at Rubery Premier Inn today!
Important Information
Free on-site parking is available at this hotel.
Traffic lights before Morrisons signposted Great Park. Turn right at roundabout. Turn right at next roundabout, the hotel is on the right. Next to the Great Park Brewers Fayre.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Restaurant
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
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Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
Guest Reviews
- L5550QRgaryb (4/5): 2 Star Premier Inn Hotel - Avoid room 100 unless you would like an early morning wakeup from the kitchen extractor fans and kitchen noise.
The hotel receptionist advised that the dining/rest area could not be used to wait for my check in (I was 30 mins early), so had to wait in my car!!
Plenty of parking shared with the pub next door.
Ok for an overnight stay but not any longer.
Not great value for money. Consider other hotels before booking.
- roberthN4245JO (10/5): Wonderful Stay at Premier Inn Birmingham South – Exceptional Service from Diana - Though this review is a bit belated, I wanted to share our fantastic experience at the Premier Inn Birmingham South from April 2025. The highlight of our visit was the amazing service from Diana during breakfast. She was incredibly attentive, friendly, and made us feel right at home. On top of that, she went above and beyond by gifting my daughter some beautifully knitted bags from her friend, which was such a thoughtful touch. Even though some time has passed, we still remember the wonderful experience and highly recommend this location.
- danieldJ7556WS (10/5): The best - Tracy,Julie and Dianne was so so lovely looked after us on our trip really really would comeback just for them xxxxxxxxxxxxxxxx
- Ricardo (10/5): - Hartelijke ontvangst bij de receptie, alle verplichte formaliteiten werden hoffelijk en geduldig behandeld, schone schitterende en functionele kamer, waterkoker met koffie, thee, koffiemelk en zoetstof aanwezig en de kamer was uiterst modern, functioneel en praktisch ingericht.
Ik had ook nog het voordeel van alarmfunctionaliteit dat per abuis ook nog functioneel werd getest. De receptionist reageerde supersnel op het alarm en was niet boos maar juist uiterst bezorgd.
Ook het overige personeel is beleefd, warm, hulpvaardig en geinteresserd. KLASSE dus!!
Premier Inn Birmingham South Rubery wordt mijn vaste verblijf wanneer ik mijn familie in Birmingham bezoek.
Echt een aanrader!!!!
- Lucy2525 (8/5): Cosy and very friendly hotel - A nice hotel to stay at.
The beds are comfortable and ensure you get a good night's sleep.
The cooked breakfast is made to order and is of good quality. You pay extra for the breakfast but it is worth it.
- X5490QPrichardc (10/5): An enjoyable stay during Motorcycle Live weekend. - The room was spotless and well finished. The bed was comfortable and shower facilities good. The unlimited breakfast is a must. Really good value for money.
- chrismZ9161IM (10/5): Enjoyable stay in Rubery - Emma friendly and very helpful at breakfast today. Service was excellent. All staff were great all weekend. Helped make our stay very enjoyable. Thank you
- Journey22718687946 (10/5): 5stars!! - Quick and easy check in. Very clean room, lovely shower. Quiet at night, beds super comfortable. Plenty of breakfast options, all delicious. Staff were lovely, great with the children. Would definately recommend to families.
- LouiseG2316 (10/5): Brilliant stay - Stayed at this particular premier inn a few times , staff are always so friendly and helpful.Rooms are immaculately clean and comfortable.The breakfast is really good and the service is great .
Never been to a hotel with such fantastic staff.
- D345EFjuliem (10/5): Great comfortable stay - Lovely comfortable stay .Nice sized clean room . Friendly staff especially Abu
who had a warm welcome for us and was extremely helpful.
Great location for the retail park as well as a quick ride on the train (station only 3minutes walk away ) into the centre of Birmingham.
- adamcH6659IV (10/5): Wonderful family stay - Wonderful experience for all the family. Kids were really looked after by staff who were so helpful. Room and bathroom were excellent. Breakfast was brilliant value for all the family too. I will definitely book again.
- yewandec2018 (10/5): Excellent value and comfort! - Premier Inn truly delivers on its promise of great comfort at budget-friendly prices. I’ve stayed at a few of their locations, and I’m always impressed by how clean, calm, and well-organised everything is. The rooms are spacious, the beds are incredibly comfortable, and the staff are consistently polite and helpful.
What I appreciate most is that even at such affordable rates, Premier Inn never compromises on quality — you still get a peaceful night’s rest, modern facilities, and an overall professional experience. It’s a perfect choice for travellers looking for affordable accommodation without sacrificing comfort or safety.
Highly recommended for anyone who values both quality and great value for money!
- 890LouiseS (10/5): The best welcome and check in that I've ever had! - Great hotel on so many points:
- location is off road, quiet and has a large car park.
- the check in from Steven was the best I've ever had, including some much more expensive hotels. Really friendly, booked us in for breakfast, talked through dinner options, including local restaurants nearby.
- rooms clean.
- breakfast is ordered, rather than buffet - so even fresher but still the delight of unlimited breakfast that you expect from Premier Inn.
Great value rooms and would definitely stay here again when in the area.
- Odyssey46613617551 (4/5): Not a good premier inn - The room was clean but was tired and needed decoration and improvements. The ‘FREE’ WiFi was virtually unusable and in this day and age you shouldn’t have to pay extra for what has become a necessity. The restaurant was basic and the food also was basic.
- martinwX6202SQ (10/5): Thanks Abu - I have stayed at this Hotel several times. A special mention for Abu in reception who sorted my room change, no hassle.
Best break fast in town too.
- U6818JVmarcc (8/5): Premier Inn Rubery. Fantastic service - Stayed here before going to Cadbury World as it’s only 15 mins away.
Room clean, hotel quiet and has free car park with cctv.
Pub next door for breakfast. Not lots of choice but what was there was fresh.
Emma served us, what a lovely lady, passionate, welcoming and gave a real personal touch to my 5yr old. Working above and beyond what’s expected which was lovely to see.
Thanks
- Escape08418362418 (10/5): Excellent Service. - Really lovely customer service especially from Emma who was very kind with the children, keeping them entertained and ensuring a quiet and enjoyable breakfast!
- mattaW6664HW (10/5): 5 stars - Lovely place to stay, very clean and comfortable. Special mention to Lady Di and Tracy at breakfast.
All in all a lovely stay
- F5787YRcatheriner (10/5): 5 Star Service & Facilities for a budget price - win win :-) - On arrival you need to go through the Toby Carvery car park to get round to the Premier Inn entrance - check it out on Google Maps before you arrive there in the dark! Plenty of parking once you realise you can park in front of Toby carvery too.
The staff at the Premier Inn could not have been more helpful and cheerful. All have worked there for years which says a lot about how the place is run. Steve met us on arrival, Diane and Marie helped us with breakfast service and all were brilliant.
The rooms had all been refurbished - lovely with great showers (walk-in). Love the bathrooms now. Room warm (easy to channge heating) with good blackout curtains. Beds both kingsize & single (sofa) were super comfy.
Breakfast was buffet style for continental and cooked to order for hot food - which arrived super hot - such a treat - am so used to everything buffet style and only luke warm elsewhere.
Cannot recommend this Premier Inn highly enough and will definitely stay there again if I'm in the area.
- rachelmW3616EV (10/5): great sleep lovely staff - thankyou Emma in restaurant and ? Ryan on night shift for a lovely stay usual high standards of room and perfectly cooked breakfast and friendly team made for a lovely stay thankyou - we will be back! the mccanns
- 500maheshk (10/5): Great stay and nice people around to support - Great and calm stay at this hotel which is located in a very quite place away from city. So many amenities nearby including a cinema. Yummy unlimited breakfast as always and great service from Emme she is lovely and take care of everyone.
- 710mrsr (8/5): Thank you - Abu appeared like a magical genie after ringing the bell at reception and all my wishes came true. The food was lovely and the room was nice and clean. The staff at the restaurant was equally nice.
- waynecL6479MU (10/5): Great pit stop for Cadbury World. - Very friendly hotel staff great especially Staycer. Great brekkie nothing too much trouble for the lovely team. Dinner nice with lots of choice. Only negative service slow as not enough staff especially on Sunday. Reception staff fab and very helpful
- paulnH3545CO (10/5): Lovely welcome - Thankyou Staycey for our breakfast, a warm attentive start to our day and we all left with a smile on our face. Well done you.
- gemmacU4547PW (10/5): Thank You!!! - We had the most wonderful breakfast this morning. The team are accommodating, kind and the food was perfect.
Thank you to Maria and Di for looking after us and to Millie! We will be back xxx
- Q547AVdonj (10/5): Nice two night stay to visit local attractions - We had a great stay at the Premier Inn Rubery. The room was spacious and comfortable — plenty of room for our family of four, which made a big difference after a long day. Although the room didn’t have air conditioning, we knew this when booking, and fans were provided which helped keep things comfortable.
Breakfast was lovely and well-organised. A special mention goes to Emma, who was a fantastic host — friendly, attentive, and made sure everything ran smoothly. Her cheerful attitude really started our morning off on the right foot!
Overall, a great stay with excellent service. We’d happily stay here again.
- juliecK4479VB (10/5): Excellent Customer Service lovely stay. - Excellent value.Although this hotel is surrounded by amenities (eg Large Supermarket, Multiplex Cinema and Tenpin bowling) it is surprisingly quiet.
The customer service is excellent especially Becky,Stacey and Jessica ( chef) in the mornings and Deva in the evening. They went above and beyond
to make sure our stay very enjoyable.
We would definitely come back again.
- funandjames (10/5): Lovely family stay in a friendly, welcoming hotel - A lovely stay at the hotel on our travels. Emma was an absolute star at breakfast with managing my son's allergy needs and the reception staff on check in helped the kids smile after a long journey. One to visit again!
- Dudeless (4/5): Stay Here (if no other option, or skint) - Average (and that’s being kind).
Our ‘premier room’ was tiny. It felt old too. The TV, control, air on, furniture had all seen better days.
The breakfast was ok, but that’s about it - not worth £11. That said, the very busy sole server was very friendly, professional and polite.
- NathanMartin1979 (10/5): Absolute Perfection. The team are Ambassadors for the brand! - This is the second time i have stayed at this hotel for a business trip and i cannot recommend it enough. Clean, tidy, but what sets this Premier Inn apart from the others is the team. Special thanks to Steve who looked after me in the evening and was always available to ask questions, etc. Breakfast was made especially pleasant once again by 'Lady Di' (Diana) who greets everyone so warmly and made time for a chat. Fast, efficient service. Superb! And finally, the chef, who i believe is Tracy. Breakfast was just incredible. Hot and you can have as much as you want. The scrambled eggs were a particular stand out! I genuinely look forward to visiting this hotel for work now, and cannot wait to see the team again. Genuine stars and ambassadors for the Premier Inn brand. Give them a well deserved pay rise. Thank you all. Superstars!
- animate (10/5): Best Premier Inn experience - Best Premier Inn I’ve stayed in.
Clean, very quiet, usual comfortable bed, amazing waterfall shower and the breakfast is cooked fresh to order rather than laid out on hot plates. Staff are friendly too.
- 529gemmak (10/5): Amazing Premier Inn Stay - It was in a good location not far from The Bullring.
There was plenty of car parking which is free by entering your car registration details into the car parking app on reception desk.
The reception area was clean and welcoming.
The receptionist was friendly and welcoming.
I stayed in Premier Inn Plus room and the room was WOWing.
The room had been refurbished and loved the layout, desk and two chairs so much better.
The bed was its usual Premier Inn comfortable standards and I slept very well.
Wireless charging on one of the bedsides was a great addition with USB charging points both sides of the bed.
The upgraded WiFi was included in the rate which made a huge difference and definitely a bonus.
Excellent value for money and I would choose a Premier Inn Plus every time.
- Quin38 (6/5): Good location. Lots of potential with some improvements - Good location, with plenty of nearby payable parking options. Surrounded by good choice of retail and food outlets. Near to train station if you want to go into city.
Reception greeting was polite, but lacked any enthusiasm/personality.
Hotel is well sound-proofed, we couldn't hear any external noise from our room.
We had a twin bed room. The room is looking tired in places. Net curtain missing, so main curtains had to be shut for privacy, which obviously meant you then lose natural light.
Twin beds are so lightweight, without brakes, they move with the slightest touch. The room was very warm and stuffy. The windows are non opening and temperature control could not be set below 19, so it was really difficult to cool the room. The climate control is also too noisy to sleep with on all night.
A few areas of housekeeping need addressing, particularly in the bathroom. Grout around bath was orange/brown in places, needed a good scrub. Also grime around shower slider bar fixing. Hairs still in bath from previous use. Sink plug stuck in closed position, so unable to use, as water obviously couldn't be drained. Shower curtain needed replacing. After check-in, I didn't see another member of staff in 24 hrs!?
I've used premier inn a lot. This hotel has a lot more potential with a spruce/freshen up, and improved housekeeping standards. I strongly feel that £114 for our room was very over priced, given the areas highlighted above, even for a Saturday night
- tracymX6933BB (10/5): Thank you Abu for excellent customer service - Abu who works at reception gave excellent customer service. He went out of his way to make sure my stay was perfect. The customer service received from Abu was excellent and I will be back. Thank you
- timrF7435DQ (8/5): Reliable option - Regular visitor when a good deal comes up and we got this at a good price.
Pleasant room a little bigger than most of its class, nice shower and good drinkj making facilities along with a large TV.
We had a ground floor near the entrance so no lugging baggage upstair, the only let down was I struggled to get the internet and could not workout how to change my settings.
Best part is always the nice guy on Reception who we see most times who cannot do enough for you.
- owenpT6395SS (10/5): Amazing Hotel & Staff - I stayed at this hotel for just under a week as part of a large group, and overall the experience was excellent. The staff were consistently welcoming and helpful, and the rooms were clean, comfortable, and well looked after, which made our stay really enjoyable.
I want to give a special mention to Holly and Becky, who were outstanding throughout our visit. Looking after a group our size can’t have been easy, but they went above and beyond to make sure everything ran smoothly. Holly was always positive and approachable, checking in with us regularly to make sure we had what we needed. Becky was equally brilliant, calm, friendly, and really supportive, which made a big difference to how smoothly things went. Both of them made us feel valued as guests, and their effort and professionalism definitely stood out.
The restaurant was another highlight of the stay. The food was consistently excellent—well presented, full of flavour, and served promptly, even with a group as large as ours. It was clear that both the kitchen and the waiting staff were well organised, which we all really appreciated.
Overall, I couldn’t have asked for a better experience. The hotel itself was great, but the service, especially from Holly and Becky, made it something I’ll definitely remember and recommend.
- simmy66 (10/5): Fantastic - Great service live Steve always friendly and rooms clean and it was great to see a new room so bubbles, breakfast was amazing to so worth booking that n your stay we will be back soon as always
- T5793MQabigailb (8/5): Good sleep, breakfast horrible! - The staff was lovely on arrival. I asked for a fan for my room as I was top floor where the windows dont open and she fetched me one up. My room on the top floor had a horrible cooking smell coming from somewhere smelt like a fryer!! Breakfast was horrible other premiers I have stayed it has been buffet style English breakfast but this one they Take your order on arrival and send it from the kitchen, scrambled eggs was swimming with water, bacon tasted old like it had been there a couple of days and reheated and beans were cold. Tried to toast some bread but the toasters were very poor and only meerley made the bread warm. It wasn't good to say the least. However bed was comfy, nice and quiet and a decent night's sleep.
- prabtajk (10/5): Great experience! - Fantastic stay, staff were super friendly and the room and beds were comfy and perfect for what we needed and for the price. Would stay again in the future!
- benbJ3675EV (6/5): Comfortable enough for sleeping. - No signage from main road to car park entrance down a dark lane. By the time you see the hotel from the road, you have missed the entrance. Having booked a twin room and a double room, we were told on arrival that all our rooms were doubles. However on investigation it turned out that both our rooms contained a double bed and a single bed (which the check in clerk was not aware of), so that sufficed for our purposes. In the bathroom the swivel plug in the sink showed, when in the open position, an unpleasant mass of old hair in the pipe going down to the u-bend. Otherwise the cleaning was good. The wi-fi was not good enough to listen to the radio via BBC Sounds. The room was quiet and a comfortable temperature and the bed was fine for sleeping.
- Mobile36029622091 (10/5): Tommy is amazing - Just wanted too say what a lovely wholesome stay with had at the Premier Inn Longbridge. We are regular customers here and I have too say our high light off our stay is TOMMY. He is such a genuine angel and always makes our stay wonderful. We absolutely adore him as do all the other customers. He is so professional will go far and beyond too make sure we have everything we need and require. In particular my 5 year old daughter absolutely adores Tommy and our hight light off our stay is seeing him. Also just wanted too take the opportunity too wish Justine all the best for the future. She is lovely kind and really hard working and she will be missed. Thank you also for accommodating us Justine the times you have checked us in. I hope this review reaches management or above it would be wonderful if Tommy and Justine could acknowledged in any way for the awesome job they do. Tommy you are amazing never change ❤️
- 927amiees (10/5): Best premier inn I’ve stayed at!! - Having stayed at numerous premier inn hotels this is by far the best one I’ve been to!
Lady Di was incredibly warm and welcoming, going above and beyond to ensure our needs were met and we were comfortable! Very funny too!!
The food was superb! Massive compliments to the chef. It was the best cooked breakfast I have ever had at a premier inn.
If I could get a rating of 10 I would!!
- Marina279 (10/5): Premier Inn, Hall Green, Birmingham - My house was being rewired and the company of 6 workmen do it in 2 days. They advise you to stay at a hotel overnight. I chose the Premier Inn, Hall Green Birmingham. It was superb, the room Premier Plus was excellent. I was checked in by a very friendly, kind and patient man. I'd prebooked breakfast the following morning in the small restaurant opposite reception. The full English was superb, extremely tasty and a large choice. A coffee machine with a choice of various coffees or hot water for tea. My waitress was very friendly and helpful too. I can thoroughly recommend this Premier Inn with extremely friendly staffand free parking is a bonus!
- adamvernon2703 (10/5): Absolutely fantastic staff. - This is one of the most important and meaningful reviews I will do. My mother is in a nearby hospital for several weeks and it was more convenient for me to stay local and book into Premier Inn Birmingham South Rubery.
It's been a very stressful time and the staff at the hotel have been absolutely fantastic with me. They have made sure I could re-book extra nights at short notice and keep my same room. They have been above and beyond welcoming in the bar / restaurant in the evenings and always have been so friendly and accommodating. I cannot begin to describe how much the team at the Premier Inn at Birmingham South Rubery have made such a big difference to help in what has been a very stressful time personally. I've become on first name terms with most of the staff there and I take this opportunity to say a big thankyou to you all.
The hotel is clean, tidy and well presented. It doesn't have air-con but that is highlighted on the website before you book and a fan is provided in the room. Plenty of car parking available and other amenities nearby such as cinema, bingo, casino, other eating establishments etc'. Also a big supermarket in easy walking distance.
Well located hotel with easy bus links to Central Birmingham, Northfield, Selly Oak, Bromsgrove, Solihull etc'.
Good choice of drinks at the bar at reasonable prices. Food served until about 9pm. Breakfast offering good for the money and all you can eat.
Personally I rate this hotel highly and most of that is down to the extremely good team who work there in my opinion.
- Q8253EOdiogol (10/5): Best breakfast experience ever - We loved our stay, especially the staff. Diane at the breakfast made us feel like family. Diane was so kind that my son asked to stay another night. What a star she is.
- ivor123 (10/5): Second visit and not disappointed in any way - Stayed here about 9 months ago and were not disappointed.
Check-in was fast and efficient with a very polite helpful member of staff advising some useful information for our stay.
Room was spacious, clean and tidy and the bed was very comfortable. Breakfast was very good, a wide selection to choose from and Diana was extremely helpful.
Check out was simple.
- E8040RTrichardm (6/5): Hotel staff great restaurant poor - Hotel all okay. Room a little hot. fan provided but didn’t do a great deal. Hotel clean, staff great. 10 out of 10 for staff.
Unfortunately, the in-house hotel restaurant next door let the whole weekend down. They opened 15 minutes late on the Friday and then took another 20 minutes to get served by (we were the second people through the door).
Had breakfast on the Saturday morning. Buffet was still out but was very lacking. I asked a poached egg and porridge that didn’t come. Took 30 minutes to get buffet refilled. I then cancelled my order of poached eggs and porridge which then turned up five minutes later haven’t got buffet.
I was with a group of nine people, for three nights. That potentially would’ve been 27 breakfasts and nine people for an evening meal on the Sunday. after the service we had on Saturdsy morning, we enjoyed Frankie & Benny’s and the Morrisons Café.
- 411alisonr (6/5): Too hot for comfy sleep - Too hot in the room and noisy up above - not a great combination for sleep!
Staff very friendly and shower was great! Sadly air con is much needed.
- catherinebE2652DO (6/5): We've had better, - stayed two nights, our room wasn't cleaned after first night, beds weren't made, refreshments weren't restock, cups weren't cleaned.
Only seen staff on front desk when we checked in. The toilet seat aren't soft closing so you can hear throughout the night Toilet seats being slammed down.
Room was clean but basic
- JalisonD (8/5): Good value for money, pleasant stay - A convenient location for us as we were visiting family. The hotel looks a little abandoned from the outside, the pub attached appeared to be boarded up, but once inside reception it was very clean and welcoming. Staff were friendly and nice and our room was clean and pleasant. It was a bit hot as no air con but we are used to premier inns and we always bring our own fan! Not enough plugs, we had the 2 fans plugged in and it didn’t leave enough spare to charge all of our phones too. The usb port by the side of the bed was broken. Overall a decent and comfortable stay (3 nights) - we slept well and it was nice and quiet. I would stay here again.
- worldtraveller632 (6/5): Looks modern and clean from the outside but rooms require attention. - You know what you are getting with Premier Inn. We booked this one based on the positive reviews. Location is good, situated in a small shopping estate. It was nice and quiet. No onsite parking but cheap multi story a 4 minute walk away. Not the warmest greeting when we arrived. Standard appointed premier inn room but looked a lot older than what I would expect for a newish hotel. Lots of cracks in the plaster and holes in the wall. Carpet looked worn. It’s ok for a short stay.
- FarAway24025248260 (10/5): Great Stay… - Welcoming and efficient check in. Clean and comfortable room. Tasty and plentiful breakfast. Friendly and helpful staff.
Great location just off the M5 junction 4. Close to Longbridge station where there is plenty of reasonably priced parking.
Would recommend and stay again. Thanks all!
- TomHeat (6/5): Family visit - The rooms were nice, one of the sheets on a bed had a stain.other than than tidy enough. The breakfast in Beefeater was nice, but the public toilet in beef eater had no lock on the door for privacy..not sure if this restraint is part of hotel but I’m sure the hotel might have a word as they are sending people there for breakfast.breakfast was nice.
- kellyo32 (10/5): Warm and friendly stay - We arrived on the 7th august for 4nights on arrival we were checked in very quickly and informed about car parking and things available in the local area reception was very clean and welcoming! Our rooms were very clean with fresh towels daily, all staff were very friendly and happy to help. We chatted to staff member Rachael who was very friendly and nothing was a chew to her she’s an asset to your company x
- JennyC2562 (10/5): Centre of Longbridge! - Lovely staff!! Special shout out to Preeti on reception who really made us feel welcome!! Close to everything you can do in longbridge, nice bathroom, comfy beds, walking distance of trainstation, shops, restaurants etc..
- michaelrO1206GI (4/5): Don't arrive early - After a long and tiring journey we arrived 40 minutes early for the 3pm check in. We were told that although our room was ready it was now company policy to charge for early check in's. So this latest penny pinching policy from Premier Inn meant we were expecting to sit in the lobby for 40 minutes before we could have our room key. Good will costs nothing but the lack of it means two of your long term customers will be going else where in future.
- alisoncP8755QX (2/5): Gave us the wrong information regarding the car parking - They gave me the wrong information regarding the car parking. We rang the hotel before we booked. The car parking, we were told was not theirs and we had to pay for it. When we got to the hotel on 21 May we asked how we were to pay for it, the Receptionist told us not to worry and pay when we left, however, we were staying for 4 days as we were attending a funeral. He should have told us to pay for it daily not when we were leaving. Because of this we had car parking fines which we had to pay £200
- davecN2997WZ (10/5): Great value - You get everything that you need and nothing extra which is exactly right at this price. The room was big, the bed was very comfortable and the bathroom was immaculate. The restaurant serves good, straightforward food and the staff there were attentive without ever being 'in your face'. Special mention to the guy who was on Reception in the evening (Sunday 22 June) and who went out of his way to rummage through the office and find me a usb plug.
The only issue I had was that the heating/aircon was quite noisy, but perhaps I was close to the plant room being on the top floor. If you are a light sleeper, maybe request a room below Floor 4?
- Foodieforlife123 (10/5): Very clean - I stayed here last week, cleanliness was off the scale, not a speck of dust in sight! The room was warm and fresh when we arrived, all the beds were made up nicely and the sheets were pristine. The bathroom was also spotless. No complaints at all about the room, the beds were comfortable and there were plenty of pillows. You can tell the room attendants care about their job. Thank you very much.
- 532meeras (8/5): Review - Great stay and location. Stayed after visiting cadburys world. Shops around so convenient and parking in the retail park. £6 for day. Also had the breakfast here where kids eat for free! Few places to eat around here too! Staff here are friendly too!
- stuc880 (10/5): Great stay - Parking easy, a very welcoming reception, my room was nice a clean, breakfast was amazing and chief Ben went above and beyond to make me feel valued, can’t wait for my next visit see you all soon. On my next longer visit I will see what’s about in the local area
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