Premier Inn Addlestone

Location: Station Road,Addlestone,Surrey,Surrey, Addlestone, GB

Star Rating: 7.8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• Rashida (8/5): - Great staff.
• mikeebA3683QW (4/5): Parking is an issue at this hotel. - The accomodation was clean and in very good order. The room was warm and bed very comfortable. Having stayed in various Premier Inn hotels in the UK they are very good value for money. The reason I marked the Premier Inn, Addlestone down was that the provision for parking was very limited. After having spent well over an hour going up and down the very, very tight multi-story car park, we ended up parking in a street about a ½ mile away and walking back to the hotel!
• annasJ2038OK (10/5): Lovely weekend away - Lovely weekend away. Perfect location, with plenty of places to explore on foot around the hotel. Friendly staff and good pub next door.
• P514LDmatthews (6/5): Terrible dining experience, slow and staff disappear - Rooms as you would expect. Self check in. The service in the restaurant is terrible. Staff are not attentive and too busy wondering around on phones. Lettuce on my meal was old and brown. Fresh lettuce was requested. My advice is to eat outside instead.
• ladydeedy (10/5): Excellent stay - Had a great overnight here from the very warm welcome to checking out late morning. The room was brilliantly designed. Small but really comfortable, quiet, and had everything you might need. Great shower and decent hairdryer too. Plenty of choice at breakfast which was good value and staff were smiling and helpful. The area feels very safe and it’s super convenient for multiple tube stations as well as shops should you need to buy anything. Highly recommend.
• Michael Hvid (8/5): - God morgen mad.
• ravicha3 (10/5): Very good stay. - The place is very good. Shops nearby for any type of need. Rooms were clean and staff very helpful. Finding the Car parking was a bit difficult, but hotel does have directions to it.
• Navigate55143044059 (8/5): Great room breakfast not so good - Hotel was lovely. Breakfast wasn't a great experience, too busy. Not enough seats. Food had run out, maybe busy slot should be advised so these could be avoided
• EdinburghShelly (10/5): Comfortable for short stay and great location. - Excellent location, close to Bank tube station but off the main road so quiet at night. Clean comfortable room and friendly, polite staff. The room was small but well designed with space for hanging clothes and a small desk. Ideal for a short stay and great value for money.
• Sarah-in-York (8/5): Small but perfectly formed. - Small but perfectly formed. Extremely comfortable, tiny bedroom. Friendly staff. Everything as you’d expect other than a filthy carpet that needs to be replaced. (Room 205). Quiet despite being in the heart of the City. My room overlooked a courtyard containing trees - an added bonus. It’s v close to Cannon St and Bank underground stations. Has a Pret a Manger nearby as well as a Sainsbury’s local 5 mins away. It’s 5 mins walk from St Paul’s and the Millennium Bridge. The hotel is a bit tricky to find as the lane it’s on is unobtrusive. Hold your nerve! Unlike standard Premier Inns it’s not a completely dark room as the electrics are controlled by a touch panel in the headboard. Take an eye mask if this is an issue for you. I’d definitely stay here again.
• lynettec843 (10/5): Beautiful quiet setting. - Thumbs up for this lovely clean, quiet Premier Inn. Beautiful setting, lovely helpful people, very clean room. Only thing I would say is that it was a little "tight" with facilities. Two of us staying for 2 nights, but only had one bath towel and one small towel. No glass/cups in the room at all, except of course fort the cups for beverages. Had to go and ask for more towels and a glass. Upon request at reception, very helpful and gave us what we needed.
• Taner (8/5): - The room is good, clean. I can easily make warm the room. At the breakfast there is no cheese. The internet speed is slow
• RalphSn2022 (10/5): Lakeside location - Excellent facility, with access to Brewers Fayre sited adjacent to beautiful lake and beach beyond. Very reasonably priced. Very clean and comfortable room. Staff very polite and helpful
• writersam (8/5): Clean and modern - We have stayed at Premier Inn Hub hotels before so knew what we were getting, and this one didn't disappoint. I'm glad we opted for the larger room because I think the smaller one would have been a bit too small for both of us, but the larger one, though on the smaller side compared to other hotels, was just fine for a one night stay. The room was very clean and modern, and the downstairs reception area was nice too. We arrived a little early for check in but were kindly allowed to check in a little before 3pm. The only thing I wasn't too keen on was the glass door to the bathroom as it didn't provide much of a sound barrier! It's worth noting for others that there is no coffee and tea facility in the rooms but you can go downstairs to get some instead at no charge. There were two bottles of water in the room, which was handy for us as I don't drink hot drinks anyway. The hotel is very close to Bank underground station, and all in all it made a great base for our stay.
• 398scotte (10/5): One night amazing stay - Truly amazing friendly staff who were very welcoming! Lovely location with a delightful lake and easy access to the beach. We can't wait to go again!
• Charlotte (8/5): - Bra rum. Bra frukost. Lite knepigt att checka in via automat pga svårt att hitta rätt bokningsbekräftelse. Men det fanns personal på plats som kunde lösa det manuellt istället.
• FredF1781 (10/5): Great location, Great Service, All Great! - The location was convenient near two underground and one trail station. And there's pretty much everything you need near hotel like tesco, MS Food, Pharmacy, etc.. The room was clean. The service was kind and warm. And the Breakfast was great. I had a very nice 7 days.
• antoniop121 (4/5): Enough of having to make beds. - Third time on different stays that we had to make our bed. After telling reception and even the manager personally before 12:00h nobody went in to clean our room. Something does not function well at this hotel.
• Hrothrekr (8/5): EXCELLENT LOCATION - Very good hotel...almost excellent. Superb location, friendly staff, good rooms and unlike its 'Premier Inn' big brother you get a better shower in Hubs (still not enough pressure), proper toilet rolls and a couple of bottles of water. Breakfast was disappointing, usually a benefit of Hubs as there's no fuss, just the stuff that I want to eat for £8 which is great value. However on my first morning there were no free tables so I had to take my breakfast, already not that warm, up four floors to eat in my bedroom. The following morning I was told at 1000 that they had just finished which was odd as their website suggested they offered breakfast until 1100. There are breakfast menus in the rooms...why not mention breakfast times on them? It isn't good enough to say "you would have been told on arrival"; lots of things were said on arrival after a long and busy journey. However this is a really good hotel in a fab location and I would definitely stay here again (and get down earlier for their incredibly good breakfasts).
• Barnsbury123 (8/5): Nice hotel - Good hotel, well located for town. Not far from heathrow. Good value. Traffic can be busy. Plenty of restaurants nearby.
• O5787IOjoanneb (10/5): Our stay in premier Inn - We've been coming here 3 yrs now and it has never changed the staff are friendly, welcoming and helpful,the quality of the inn is excellent and the hygiene and cleanliness of the inn is also excellent, would recommend this to friends and family
• tyrtns (4/5): A sad return - This was a return visit and couldn’t remember anything bad about this venue. The welcome was good once the reception was manned. The room was clean and the bed comfortable, just like the advert. However, although clean there wasn’t a grab rail in the bath and no option of a bath mat. Our room, faced the car park and the Brewers Fayre restaurant. Unfortunately, the kitchen fan was loud and clearly heard in the room from 23:00 until 06:00 which didn’t assist sleep after a long drive. The food in the restaurant was tasty although the service at the evening meal was disappointing.
• nottingham_UKBeanbag (10/5): Decent base for our trip. - The hotel was perfectly situated for Thorpe Park which was the reason for our stay. The hotel was clean and comfortable and the staff were helpful and available. Parking is not adjacent to the hotel but it is only a few minutes walk away and free if you register on arrival.
• 757ivannas (10/5): Great hotel with brilliant staff - We had a great stay at this branch in Addlestone. Location is good, car parking is free when you park in Addlestone One multi storey car park ,just remember to enter your registration at the hotel. Lovely members of staff!Nice clean rooms, quiet ,very comfortable beds.Housekeepers are very polite and helpful . Morning breakfast was very good with lots of choices, being served by Ukrainian lady Natalia.She was very friendly and attentive to us.The surroundings were very clean and pleasant to be in. Happy to return.
• U9067DLgeorgeb (10/5): Great stay - Had a great stay at this branch in Addlestone. It was very tidy, had lovely amenities and the staff were very polite and helpful.
• junemG5355WX (10/5): Great stay courtesy of Richard! - Just wanted to give a big shout out to Richard on Reception who was so kind to me and my family last Sunday. An all round good guy and the warmest welcome after a very long drive. Also the cooked breakfast was absolutely delicious, especially the sausages and hash browns! Highly recommended.
• 207leed (10/5): Great location, great management, perfect nights sleep - This hotel is one of the better Premier Inns in London. It is well positioned, has free parking short walk away, and is very clean and tidy. Despite obvious staffing challenges, the manager and her colleague were very friendly, attentive and full of smiles and made everyone feel important. She even got behind the food counter to help with breakfast due to chef availability issues. A great example of perfect management. The room was very clean and tidy, comfortable bed and quiet too. Great position in the high street with food venues all around you.
• KSEH1 (10/5): Solo traveller - This is my second stay at this Premier hub. as a solo female traveller, I felt very safe here which is why I chose to stay again. The staff are really friendly, and the room is really clean, modern and although I visited in August I found the air-conditioning to be very good I really like the set up of the Premier Inn hub rooms, although I think they would be more of a squeeze for Two. I had breakfast on both mornings which, despite being a smaller offer than the main Premier Inn hotels were still really good. I also liked that I could help myself to tea and coffee at any time (note there’s no tea and coffee making facilities in the rooms.) Great location, I stayed here and did a lot of sightseeing and found the local tube networks really helpful. I also enjoyed a solo evening walk around the city. I cannot rate this highly enough and we will be staying again.
• brianfY478GK (4/5): Worst Premier Inn we have visited. - On the face of it Addlestone looks very modern, Waitrose downstairs etc. The room was fairly clean so no real complaints. We were at the theme park all day and tried on numerous attempts to get through to reception to book a table but no one answered till around 5.45pm when we were told we couldn’t eat till 8.15pm as they were booked up. We have to young girls who needed food after a long day. On checking in we were told we couldn’t come down at 7.45 if we liked so we were quite happy with that. The restaurant was dead when we went down which we thought was weird as they were booked up?? The meal we ordered however was very poorly organised, I didn’t get the right burger I ordered, a the fries should have been skin on but were regular oven chips. The girls ordered chicken bites but were given a sliced up breaded chicken. It was as though they had no chef on. Wife told me to leave it and not complain The drinks prices were horrendous for bottled beers ( no draft beers sorry). We paid up and went to bed. Around 2.00am we woke up red hot, air conditioning wasn’t working and couldn’t open a window so a bad nights sleep for all. Shower in thr bathroom ok, went to use the provided Baylis and Harding shower gel and it had been watered down, totally impossible to use. This is probably our worst Premier Inn visit ever and we’ve always used them as we love the set up. Doubtful we will ever use Addlestone again unless we were just very unlucky.
• Pioneer50183574457 (10/5): Fantastic service. - I had an absolutely wonderful experience thanks to Yvonne and Callum. From the moment I arrived, they went above and beyond to make me feel welcome and taken care of. Their professionalism, warmth, and genuine attentiveness made such a difference to my visit. Yvonne was incredibly thoughtful and attentive to detail, ensuring everything was perfect, while Callum provided outstanding service with a friendly and approachable manner that made me feel right at home. Together, they created an experience that was seamless, enjoyable, and truly memorable. Guest service like this is rare, and I’m so grateful to both Yvonne and Callum for making my time here so special. They are a credit to the team, and I look forward to returning thanks to the amazing impression they left.
• Hat1993 (10/5): The staff are amazing but it need a more staffing and chefs - The hotel staff that we had an experience with were absolutely brilliant and could not do enough for you. I would like to say a big thank you to Yvonne, Stacy, Callum who made our stay enjoy and a home from home stay with such friendly service. Please pass on our thanks. The premier inn needs to invest in more chefs for the site as two times during our stay the hotel restaurant was closed and there was nothing to eat due to the chef being on a day off. Which is not good enough. The room was clean and tidy. The premier inn needs to rethink the self service check in which it’s does not work most of the time and then requires a member of staff to come away for service to assist them with check in. This inturn affects the restaurant sevice/ experience when the restaurant is open. The staff really do well for the pressure they are constantly under due to low staffing levels instigated but premier inn.
• 45scottym (2/5): SHOCKING - Absolutely shocking experience so far, paid for room with dinner and breakfast, got here beds were not even made and staff were very rude and dismissive. Come down for dinner at 6 when the restaurant opens and we were told whoever told us it opens at this time is a liar and we were then booked in for 8.30 which we found really late for dinner. We then waited two hours and come down to dinner to be greeted by a sign which said sorry kitchen is closed as there is only 1 member of kitchen staff and over 20 guest wanting food. Will be hoping for a refund and will most definitely not be returning .
• lollonemesis (4/5): Only for a few days! - The central location is very good, as is the breakfast (very generous and offering both sweet and savory options). The staff is friendly and polite, but not very helpful when it comes to requesting extra items for the room. Twice I asked for things I needed for my room, and both times, after being assured that they would be brought to my room, I had to go down and get them myself at the reception desk. Finally, the room is very small, too small for two people, and the bathroom is made of glass and located in the middle of the room. As a result, there is no privacy, and it would have been better if this information had been clearly stated during the booking process.
• Q2415ERalexs (2/5): Room would be nice if cleaned - There was a red stain on the bed think it was blood so I explained to the women at reception who was very rude I explained about the stain she said do you want a deep clean or normal I just want my room to be cleaned so on the first night I had a few cups of tea so there was dirty cups on side no tea bags left when I come back later that day to find they had empty my bin and that was it dirty cups bed not even made is that how all customers are treated one thing the breakfast staff were lovely my family live next door we all went for breakfast they was so nice and friendly
• J1185TCjulieh (10/5): Excellent stay at Llanelli Sandpiper Premier Inn - Excellent stay at Llanelli Sandpiper Premier Inn - staff very helpful and breakfast was excellent. Beautiful lake at the back of the restaurant - I had a lovely walk around it before breakfast
• mariakI7339YL (2/5): Never again. Unsafe - We arrived at the hotel to be greeted by a horrible smell on the stairs, looked like a yellow round wee stain and really stank. The whole corridors were not hoovered and heavily dusty. Room was filthy, dirty bath, dirty cups, not seen an hoover in weeks, fingerprints on everything and water left in kettle. We was woken up by a person running up and down the corridor in there underwear screaming that they had just been robbed of their phone. They didn’t want any police involved and it was all a bit shifty. One can only speculate what was happening in that room! A receptionist arrived saying that “they know this visitor” and entered the room with the half naked person. This left me a feeling unsafe. The door lock leading from the stairs onto our floor (floor 2) was broken so anyone could enter from the stairway or even the lift. We complained at the front desk who wasn’t surprised by this. Never again. Avoid at all costs
• 111111Darren (10/5): Just excellent - The best warm welcome I've had and I live out of Premier Inns due to work. And because I was getting in late Muffy went above and beyond to ensure I had a warm meal waiting on my arrival. Just excellent.
• michaelwO3173IE (10/5): Staying for work - Staff at reception were very helpful and got me booked in very quickly! I would highly recommend to anyone wanting to stay here!
• L9906WJdavidw (8/5): Fantastic desk - Stephy has got to be one off the nicest person you will ever meet . Very calm very helpful doesn’t matter how much the guest me. Be so tied and missable he still manages to put you at ease . I have been lucky to stay in many hotels around the world be it 1 star or 5 stars . Your company is blessed to have him in your Employment
• W7629VUstevenc (8/5): Ideal bijou hotel in a good location - Yes, the rooms are a bit bijou (i.e. small) but for a short stay the hotel is very well placed for shops (Boots, M&S food, Sainsbury's etc) and very close to stations (rail & underground). The staff are great and the whole place is so quiet. Hard to believe you're in London. We opted for breakfast which was good (and good value at £8) and bottomless! Highly recommended.
• Stuoct (2/5): Not nice but work booking - Starters brought 20 minutes between each other 2nd with the main course when question this accused of being abusive to staff and asked for room number threatening our stay not a nice experience on 1st of 3 day's in the hotel. Also short on stock, never told on arrival of having to book your meal times working away all the time and not a very good experience at all despite politeness in asking very poor
• Dream52831156480 (8/5): Great location - Love the location of this hotel. The walk around the lake and onto the beach is great. Never tire of the view. Rooms are clean and comfortable. You cross the carpark to use The Brewers Fayre for breakfast. Ann is a fantastic server who has worked there some time. Nothing is too much trouble for her, every time we stay and have breakfast. The only downside this trip was poor internet connection, it kept kicking us off even when we paid extra for the Ultimate WiFi package. TBH we did get this refunded, but it's hard to plan further ongoing travel with limited WiFi.
• O3570BShelen (10/5): Beautiful little hotel- Value for money - We were travelling for a 50k Ultra Challenge so would only be sleeping at the hotel. we found the hotel to be wonderful, Helen gave is a very warm welcome and checked us in. The reception area was very clean and tidy with some beautiful local merchandise on offer aswell as tea and coffee. Our rooms were very spacious and exceptionally clean. Well stocked with tea and coffee. The bathroom especially the shower was amazing and very much appreicated after walking 50k in 25 degree heat in 12 hours. The Bed was very welcoming and was so comfy and smelled fresh. I would highly recommend this hotel, and we will definatly be staying again in the future.
• Smokie1958 (10/5): Great room, great location. Lenny doesn’t lie - Booked 2 rooms in order to attend a family wedding in the town. Room was very clean and well laid out. Bed was a little firm but is was a hot night and the air con was lush. Slept well. Wedding venue was a 5 min walk from hotel so perfect spot. Double bonus is was a short walk to the beach as well. Breakfast was provided by the Brewers Fayre pub next door and was good quality and plenty of it. Would definitely stay in a premier inn again
• NumberZen (10/5): Very good - So the rooms are small but they’ve been well thought out which is perfect for a decent place to crash. The rooms are ultra modern, very clean, bed is comfortable, shower is excellent and the aircon a god send. Breakfast is decent and the staff very helpful and polite If all the hubs are like this one then I’ll start using instead of premier/travelodge etc I was very impressed
• TayyabaKhalil (6/5): Needs Improvement - They have very bad air conditions in the room ... The room is really small, even then they don't get cold.. You'll start sweating if you are simply packing your luggage. At night, the air condition stop cooling the room. I had to visit reception on 2 consecutive nights to ask what is the issue... After checking, the receptionist told me that it was automatically set to 28 and it stopped cooling the room.. Even though, they told me we have set it to 19, there was a slight change in the room temperature... Other than this A/C issue, hotel location is good. Free coffee is also available throughout the day.
• rhiannonf630 (4/5): Good but hot… - The hotel is absolutely lovely, room was great for what we needed. However, we did not get an ounce of sleep because our room was 26 degrees. My husband went downstairs at 4 in the morning to ask if our A/C was broken and the man told us it was at 26 degrees and shouldn’t be that hot! Told us he fixed it and it should work but it didn’t, both ended up sitting down in reception drinking glasses of ice cold water in their nice cold a/c until the sun came up. We were booked in for 2 nights but absolutely could not stay a second night so actually stayed at a different hotel nearby which had great air con. We were told to use the fan in our room but all that did was blast the hot air around. Paid for 2 nights and only stayed one because of the unbearable heat. My brother was also staying at the hotel and said his room was a lovely temperature.
• SueN0603 (10/5): Can’t fault it!! - Really can’t fault this hotel! Yes, the room is small, but it was smart and clean and we had everything we needed. We booked a king size room, bed was really comfy. Blackout blinds very effective! Clever use of space - loved the mini wardrobe behind the full length mirror. A proper hairdryer too!! The lights and air con all controlled by a very easy to use panel above the bed. Shower good too! There is a nice little bar in reception, and the breakfast they offer is simple but very good value. The staff were friendly and welcoming too.
• 93linneal (10/5): So good! - It was a really good stay that me and my boyfriend had. I was suprised how good it was! Breakfast and the super service was so so good! We really don't have any complaints.
• mrsmaureenm2015 (10/5): Close to many attractions in the city - Streamline no fuss rooms, that were really comfortable and had full air-conditioning/heating, a welcoming atmosphere in the centre of the city close to St Paul’s and just across the Thames from the tate modern and borough market. And 2 minutes walk from the underground station
• mbeno145 (10/5): Perfect little base in central London - Stayed here for 2 nights and really happy with it. Would definitely stay here again. The rooms are small but that is expected with it being a hub version of premier inn. Perfectly fine for two people just using it as a base and not spending lots of time in the room. Bed was really comfortable. There is plenty of storage under the bed and 5 hangers for clothes. Bathroom was good standard, with nice powerful shower. Everything was perfectly clean. The breakfast was great for £8 each. Just a smaller version of the standard premier inn breakfast. Location was great. 2 minute walk to Bank underground station and 10 minute tube to Kings Cross. Easy 10-15 minute walking distance to Borough Market and Tower Hill areas, as well as Liverpool Street. Not much open in the area on a Sunday afternoon / evening.
• 498bobw (6/5): Hot hot hot - Nice hotel, great staff, clean and functional but it was way too hot in the room. The air con said it could take it down to 19degrees but the air was not cool, we reported it to reception several times and they were very amiable but could do nothing about it, no window to open so had no choice but to leave the door to the hallway open, it would definitely stop me staying there again, especially in summer, which is a shame because everything else was great!
• annmE555GD (10/5): Would highly recommend - Very nice hotel, clean rooms, comfortable beds. Staff are friendly and helpful. We stayed 12 nights. One of the best Premier Inn hotels we have stayed in. Pub is in a lovely location overlooking the lake. Staff at the pub are friendly and helpful, very good food.
• jessefH6252HI (8/5): Clean, simple and central + HUGE bed - Massive bed, very clean, super central. Ideal for our short stay. The staff were friendly and it was overall pretty quiet for being so centrally located. Tea and coffee aren't available in the room but they are available in the lobby free of charge. Also no fridge in the room - not a big deal but good to know if you're wanting a cold beer or wine.
• bobe2443 (4/5): Noisy and a definite lowering of standards - From the first moment of our arrival at reception we could tell how Premier Inns have lowered their standards, we were told that if we wished to book in 3/4 of an hour early it would cost £15. The room provided was adequate although noisy from the outside air conditioning, our rooms was turned off. The pillow case was worn and holed and the duvet cover was stained. Only one pillow per guest was provided and a total of two tea bags. Car parking was difficult as car park seemed quite full during the day till late evening. So all in all not welcoming, noisy and no sense of being cared about.
• N2304AZlisas (10/5): Great stay - I thought this was going to be very basic and the room tiny, but I couldn’t have been more wrong. Staff were all really friendly and happy to help - storing bag in the day and also the next day, filling up my water bottle - nothing was too much trouble. Complimentary coffee and fruit was a nice touch too. Room was basic, but had everything we needed and was big enough for a one night stop over in London. Super comfy bed.
• Steemanu (10/5): Awesome stay at sandpiper - I took my family to visit in-laws in wales - we live in Manchester so after a four hour drive we got to the Sandpiper premier inn Llanelli and we were spoilt from the start Staff on the desk at 11 pm at night offered to help with our stuff to the room and helped out with the doors also we have a severely disabled Daughter and Matthew the manager put cones in one of the disabled bays some we always had a space to get her Wheelchair closer to the doors as it rained the first two days I can’t thank the staff enough it really gave the family touch that a lot of these hotels sorely miss we will definately stay here again Oh and also the breakfast was amazing too cherry on the cake !!!!
• sarahoX993OZ (10/5): Great hotel and service! - After 6 hours travelling down to Llanelli to see family, we needed a later check in time. This hotel were able to accommodate us! Thank you! Had the best few days at this hotel, the whole hotel was spotlessly clean. The rooms are lovely and modern. The beds are very comfortable. Staff were very pleasant, helpful and full of knowledge about the surrounding areas and things to do! We had food in brewers fayre which was also fantastic. Deffinatly would recommend this hotel to friends and family.
• Craffwr (10/5): Up to the usual Premier Inn standard - Plenty of free parking spaces. Remember to register your reg number on arrival. We booked a room on the day of staying. £52 room only for two on a Sunday evening. Great price for a comfortable bed and clean room. Can't ask for more. Check out the following day is at 12pm. Ideal for a lie in! The Sandpiper Brewers Fayre is located next door. We booked a table for 6pm. Great food for great prices.
• rhysg732 (10/5): As expected - Comfortable, quiet & warm with friendly & welcoming staff. However, this particular Inn really needs to sort out the television reception. Very, very limited channel choice. Having used this particular Inn before, this is clearly on ongoing issue and not a one off with a particular room.
• marcrE4991LG (6/5): Great hotel……. awful breakfast. - Hotel was great. Reception staff very welcoming and friendly. Let down badly by the breakfast at Brewers Fayre. Very low quality ingredients, arrived to table barely warm. Far too expensive at £10:99, cheaper and superior quality breakfast can be found locally.
• mihikab2025 (10/5): Exceptional and remarkable visit. 10/10 with a 5 star review. - My partner and I were given a warm welcome at reception upon entry to Premier Inn. The receptionist was very friendly and sweet. The restaurant next door also served great food. 10/10 for everything. Great view from the restaurant and fun walk to the beach.
• wendyharris42 (8/5): No heating in room!! - Mh husband and I recently stayed overnight here due to coming down to sort our caravan out to go dealers for repairs, as we live in Hereford we thought come and have a nice relaxed stay rather than rushing to go home. It was freezing temperatures the time we came. We were greeted with a lovely friendly lady called Sarah on reception who gave us our key and gave us info on hotel, restaurant etc, we are familiar with it anyhow as area is second home to us! We paid her for breakfasts the following day as we're meeting friends for tea so didn't have meal deal which we normally do but had a cheaper saver price before 6pm for tea! We got up to our room very clean and tidy apart from huge cobweb over bed!!!! My hubby thought it was cold in there so went to put heating on at wall that controls both aircon and heat so we are familiar with this having stayed in premier inns before. It kept going off as he did it, so several attempts later he went down to Sarah who put something on computer, came back up, same thing again, by now we'd wasted 45 mins and needed shower and change befire meeting our friends, he went back down to be told she'd have to speak to manager. He had shower and changed and as I was in shower, Sarah came up to say that hotel was full but she could move us to another room, which was accessible one only one left! We repacked and went down to move but I took one look and saud to.my hubby I couldn't stay in it, it was like an old person's hospital room !! So I saud we will keep our old room! I asked if they had a heater we could use she saud they didn't. Off we went to meet our friends, and were late! Arrived back hour or so later to a warm room! Sarah had got us an oil filled rad and put it on! Wecwere very gratefully, my hubby went to thank her to which she refunded our breakfasts for next day too which we found very good! We had a hassle on arrival so didn't end up too relaxing but this made up for it and wecwere very grateful. We slept well and had a lovely breakfast next morning, thank you Sarah and premier inn!!
• Verified traveler (10/5): - Service @ breakfast was excellent

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