Premier Inn Bournemouth East Cliff

Location: Christchurch Road,St. Swithuns Roundabout,Bournemouth,Dorset, Bournemouth, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• Aammbbeerrr (10/5): Great - Easy to get too and lots of parking. Booked 2 rooms and was able to move to be on the same floor. Comfortable. Easy walk into town centre.
• kimbI2034OW (10/5): Thankyou all for a great time - We stayed here this weekend With our little boy and brother in law and his wife The staff was amazing especially with our little boy And giving him a lolly as Thankyou gift All staff where helpful and answered any questions Just wanted to point out The manager her name was Iona for how lovely she was towards us and our little boy
• Flyer61109310632 (2/5): Good night sleep no guarantee - The extremely thin walls of the room meant I was disturbed by neighbours engaging in a conversation through the night. Although the voices were not excessively loud, they were clearly intoxicated. I lodged a complaint with the Premier Inn, but as I refrained from descending the nine floors and speaking to the receptionist in the middle of the night, which would have further disrupted my sleep, they declined to honour the “good night sleep grantee.”
• Thedon02 (10/5): Happy 1 night stay - I booked 2 rooms and both was very clean, modern and comfortable. It was very easy to check in and find rooms. There is also an underground car park which we used at the cost of £10 from the time you arrive to 12pm (check out) the following day. It was easy to find and convenient with bis stops near by as we used these to get to the 02 academy. We had a peaceful sleep and comfortable beds. With access to tea and coffee in the room with extra available in the reception. We had breakfast the next morning which had a wide range of choice we really enjoyed this and was greeted with a very smiley and bubbly staff member Nicole who was a great help and efficient at clearing tables. Easy to check out overall an enjoyable experience.
• H3506JNelizabethp (10/5): Excellent experience - Friendly welcome on arrival, the check in was straightforward and quick. The room was clean, spacious, had everything I needed and the views were amazing. Noise levels were low in the corridor & I slept very well. The breakfast was hot, well cooked and there was plenty of it. The location suited me as there were plenty of buses that took me into Winton & Bournemouth.
• 590ailsam (6/5): Hotel good ! Beehave, not so good - The hotel was great. Clean, fresh rooms and welcoming staff. It came to the next day and we went across for breakfast. I arrived first then my partner mins later, I told the staff he would be there in 5 mins. The staff were extremely rude in the beehive and very loud. They shouted at me and my partner cause my partner started taking food and they hadn't realised he was part of the hotel. The plates felt gritty and the breakfast contents were nearly gone. The breakfast was poorly stocked and the continental items were rock hard and left in the open air. What really put me off was the amount of fly's around the beehive restaurant next to the hotel. I won't be back for these reason.
• karimgC7452XN (10/5): Hotel excellent!! Great Staff clean and very comfortable.. Would recommended. Avoid going for Breakfast - reakfast service during my recent visit. There was not enough food available, and what was out did not seem fresh or hot. The fried eggs looked like they had been sitting out for quite some time, there were no hash browns or scrambled eggs available, and the overall selection was very limited. Several staff members were walking around but seemed unsure of what to do, and the manager appeared too busy with paperwork to notice the issues in the dining area. This was my second visit, and unfortunately, it was nearly identical to the first experience. I paid for three breakfasts, and given the poor quality and lack of service, I feel a refund would have been fair. I hope you take this feedback seriously and make improvements, as I would like to see a better standard in future.
• nicolasR4483GY (10/5): Great hotel, easy to get to from the train,coach station. - Location very near all forms of transport. The room was spacious and had every thing i needed for my stay with my teenage son. Staff very friendly and customer service excellent. Room was clean and made uo every day. Value for money fir a short get away. Very quuet area and had local shops and resturants around the hotel, also the seafront was a 20 mins walk or a short bus ride away.
• U9435IFpeterj (10/5): Excellent bed - I stayed at this hotel for 5 nights whilst attending a course in the area. Was surprised as to how quiet it was for a main road location and the bed was one of the most comfortable hotel beds I have ever slept on. Would stay again if in the area.
• tiffanymS6818EK (10/5): Great hotel!! - Stayed in Eastcliff for Halloween half term with the kids. It was absolutely chucking down outside and we were welcomed by the lovely Ayse on the reception. She offered us all biscuits and hot chocolate and gave the kids little Halloween gift bags. We thought this was brilliant and she made it such a great experience. All the staff were great aswell. We didn’t not dine in as were visiting family but the room was great. Decent size and cleanest you’ll ever get. Such a fantastic stay!
• viviandI3584YP (4/5): First stay – not impressed - My first time at Premier Inn and honestly not impressed. The room was cold with no way to control the heating. The TV isn’t smart, and the volume is locked at 16, so you can barely hear it. No microwave either because it’s a “fire hazard” — yet there’s a kettle and hairdryer. Overall, not great value for money, and I’d appreciate some sort of goodwill gesture for the inconvenience.
• chrisb_ling (4/5): Wouldn’t stay here again ever - Firstly car park was constantly flooded during our two night stay, very awkward to get to and required agility by the driver to get in and out of their vehicle quickly to press entry buttons. At night it felt very dark and Lifts, only 3 . 1 of which was constantly “out of order”causing another to become out of order and frustrated staff and guests immensely 😡 it’s 10 story building. Queues of people with luggage trying to check in and out . Breakfast yuck don’t bother. Never again.
• G5080ZLjanett (6/5): Poor. - Booked 2 rooms. 1 for family of 4. 1 for family of 3. They managed to dish out wrong rooms. Party of 3 arrived hours after others, so too late to swap rooms.
• ellacej (8/5): A reasonable Guest - Great atmosphere, excellent facilities. The sleep was great, can't say the service as it was self check-in. Parking is reasonable, but could be free like other Premier Inn in some parts of the UK. More USB sockets are needed as some guests uses cable rather than plugs to reduce packing. Other than that, great place and convenient location.
• leannecS2747UH (10/5): Lovely receptionist - Adele was a lovely receptionist, remembered us from another time we had stayed here and we had a really good chat with her
• U3978ZRmarkb (10/5): Fantastic Receptionist - A good Premier Inn. Clean and convenient location. Best things without a doubt is the receptionist Adele. Greets you with a smile and nothing is too much. Without a doubt the best Premier Inn receptionist I have ever met. A credit to the company.
• Sparker2024 (8/5): Nice stay - This is your typical premier inn you know what you’re going to get . Check in is easy in a machine the car park is very secure underground with reserved parking for PI customers , however be aware it’s £10 a night which we wasn’t aware of Overall a nice clean room and bathroom and Comfy beds
• Southwestuk (10/5): So good we came back on our return from holiday. - We were flying from Bournemouth Airport - 4 solo travellers and 4 rooms. No complaints at all. Our overnight stay for the airport was so good that we cancelled our booking at a different hotel chain for our late evening return flight and booked again at this Premier Inn. The staff were great, self service check in a useful addition, the rooms were clean and comfortable, and both our nights went undisturbed. We didn't eat here so can't comment on the food. The hotel is close to the railway station, and a big Asda is nearby if you have forgotten anything. It was about 30 minutes by taxi to the airport. The car park is very close to the hotel, chargeable at £10 for 24 hours - till noon check out, and is an underground car park. Our friend who drove, parked at airport for the period we were away. I'm not aware you could use this hotel as a park and stay. You can ask for a taxi to be called or press a preset button at reception. The hotel is about a 15-20 minute walk from the centre of Bournemouth. Returning at the end of our holiday, we were still just as impressed with our stay here.
• katewP4812QN (10/5): Overall, I would highly recommend - Great customer services, easy and convenient check in. And perfect for when we visit our daughter at uni as it is a two minute walk.
• EnglishShmanny (10/5): Little gem! - I’ve yet to have a bad stay at this little gem of a place. Always greeted with a smile and referred to by name on arrival. Staff are very friendly and accommodating- especially the lady on the desk in the evening.
• jackierM1181MB (10/5): Lovely hotel - ne careful at the car park. - Be aware the parking is underground to the side of the building and you have to press a button for the gate to open. If you are a woman alone be vigilant. It is darkish and somebody could jump in the car. Alarmist? Perhaps. You also have to exit the car park and walk around. Once inside the hotel is lovely, comfortable, clean and everything you could want. Shower gel, tea/coffee etc. Breakfast has a great selection ofceither/and cooked or continental.
• W9245ZBvictoriah (10/5): Overnight stay - I stayed only one night. The location was convenient- close to the train station if you don't drive, about 15 minutes to the beach and 25 minutes to the town centre. The room was spacious and clean, reception team was lovely and made me felt safe while I stayed. Especially when I didn't have to eat in the restaurant and could take me food upstairs.
• Vacation00939103737 (10/5): Great hotel - Ayse on breakfast was amazing! She really knows what she’s doing!!! Check in was smooth. Room was spotless and food was great. Can’t fault it at all. What a nice premier inn.
• johncY8298VZ (10/5): Ayse on reception. - Had an absolute wonderful stay at premier inn eastcliff. The staff were brilliant especially one of the managers Ayse!! We had breakfast and dinner there and it was spot on. Food was fresh and hot. Dinner was amazing. Food came so fast and was perfect. The room was clean and everything you’d hope it would be. What a fantastic stay. Will be returning!!!
• daniellerC6243NE (8/5): Pleasant - Bathroom could have been cleaned properly and products like soap could be checked to see if there is enough before check in. Also a room for 2 adults should not have 1 large towel. Otherwise bed was comfy, room very spacious and nice.
• arrone836 (10/5): Adele the receptionist outstanding customer service and a great credit to premier inn Bolton west - I recently stayed at Premier Inn Bolton West and would like to commend the team, in particular Adele, for the outstanding service we received. From the outset, Adele went above and beyond to ensure our stay was as comfortable as possible. What stood out most was the exceptional level of care and attention Adele showed towards my son, who has a disability. She took the time to make sure he felt safe, welcomed, and fully included during our stay. Her professionalism, empathy, and dedication were evident throughout, and it made a significant difference to our overall experience. The hotel itself was clean, well-maintained, and provided everything we needed, but it was Adele’s personal commitment to delivering such a high standard of service that truly elevated our visit. Premier Inn should be very proud to have Adele as part of their team. She is a credit to the brand and an excellent example of genuine hospitality at its best. I would not hesitate to recommend Premier Inn Bolton West to others and will certainly return in the future.
• susaneV2921WT (2/5): Terrible experience - Upon arrival very early in the morning there was a horrible smell in the bathroom but we were too tired to worry so went to bed. Requiring use of the bathroom at 6am the smell was putrid, Like a very bad nappy. Upon investigation of the bin the was toilet paper with faeces left in the bin. Obviously we don't know how long it had been left there. Basic hygiene should never have allowed this to happen. I found this totally unacceptable and complained at reception and was offered a free breakfast for us both as small compensation. We accepted offer only to find the English breakfast was only just lukewarm and had been left under the hot lights too long as the bacon was hard sausages rubbery and egg was hard to cut!!! Later food was replaced but the bacon was placed on top of the hot food. Worst experience of our stays with Premier Inn and i certainly won't be staying here again
• shazde (10/5): A great place to stay - It was in a good spot loads of parking Friendly clean very good night sleep no noise We went on a bank holiday There are other restaurants nearby and the football stadium. There is a pub next door for food FANTASTIC FOOD
• petermU1037HC (2/5): Very Disappointing Stay. Poor Service, Unfair Treatment. - I stayed at the Bournemouth East Cliff Premier Inn with my family and friends (party of 19) from 10–14 August 2025, and unfortunately the experience fell far below expectations. On our first evening, we had booked a table for 19 at check-in and were assured this would be no problem. However, when we arrived at 7pm, our drinks and food order was taken but not processed until nearly an hour later. Drinks eventually arrived after repeated chasing, but food took almost two hours. Only three meals were served, and the quality was very poor chips were greasy and clearly refried. We politely refused the rest, as it was unacceptable to leave children hungry so late in the evening. Staff apologised and offered biscuits to the children, and we were assured a refund would be arranged. The following morning, while queuing for breakfast, we were shocked to be told our breakfast booking had been cancelled and that we were banned from dining in the restaurant for the remainder of our stay. This was the first we’d heard of such a decision. The lack of notice caused huge difficulty one member of our party has mobility issues and two children are neurodiverse, so arranging alternatives at short notice was stressful and upsetting. What made matters worse was the response after raising this with Premier Inn Guest Relations. While staff on the night admitted fault and were apologetic, the company later insisted the decision was “appropriate” and refused to offer any further compensation or explanation. We have always trusted Premier Inn for reliable, family-friendly stays, but this experience was very disappointing. Not only were we let down by poor service and food standards, but also by the way the situation was handled afterwards. For families, especially those with additional needs, I cannot recommend this hotel.
• Y458KFcatherinec (10/5): Welcoming - Were there for a few days to visit nearby family Staff were very welcoming. Only thing I say is Mabey on checking staff could inform guests where and times for breakfast , we had to figure that out for our self's . Hotel is tired but clean and comfortable, Beds were really comfy Pub next door The Beehive is a lovly bar and so handy
• Robert (6/5): - .
• hammyh1983 (8/5): Reception never manned! - Lovely hotel with friendly staff BUT a nightmare getting in and out of the car park as the reception is never manned. Stayed for the weekend and had to chase the staff many times. We won’t be coming back here due to this only! If not coming by car it’s great! NEED more staff!
• Z9531CTlw (8/5): Good location.Clean room. - Good location for onward travel, shops etc. Quiet location. Bit tired but clean & comfortable. Lovely reception staff...very welcoming & friendly. The breakfast wasn't the best,wouldn't recommend. The bar where breakfast is served had an awful musty, damp smell.
• Lea-lea234 (10/5): Just the best !! Will be back - From the moment I arrived at Bolton West Hotel, I knew I was in for a treat. The warm welcome at reception instantly set the tone for what turned out to be an unforgettable stay. The room was spotless, beautifully furnished, and thoughtfully equipped with everything I needed for comfort and convenience. The bed was heavenly – easily one of the best night’s sleep I’ve had in a hotel! What really stood out was the exceptional service. Every member of staff I encountered was friendly, attentive, and genuinely eager to make my stay enjoyable. Nothing ever felt like too much trouble. The manager Andrea was so lovely every time we seen her, all the staff really which I could remember all there names The hotel’s location is perfect We will be back !!!
• lesleywB8199ZN (6/5): Ok stay,poor breakfast. - I've stayed in many Premier Inns and you get what you expect. The room was fine, a bit shabby in places but that was not a problem. It was extremely hot, a fan was provided which helped a little. I had booked for breakfast.....I went to the bar next door. The lady on duty was really welcoming & friendly. There was an unpleasant smell in the bar, a wet musky smell. The coffee was not machine coffee which was disappointing as I had latte sachets in my car..just hot water provided. I ordered 2 sausages, bacon and a fried egg. I ate the bacon....it was ok...the sausages were not nice at all & had a weird consistency & odd smell/taste (I did not eat them)......I did not eat the fried egg.....it looked fine but had an overwhelming taste of oil. Very disappointing as I could have gone to Greggs for a nice latte and bacon sandwich for £3.80. I didn't fancy a cold offering after trying this as I had been put off and couldn't ignore the awful smell.
• KILTYONE2 (10/5): Comfortable stay - Welcoming, helpful arrival. Room sorted efficiently and quickly without any fuss. Room clean and tidy. Storage space good, lovely bathroom. Wonderful bed. Parking right out side the Inn and plenty of spaces. Disability parking for those require it, right outside reception. Beehive pub next-door. Food good and staff pleasant and helpful. Can highly recommend.
• margarettX3023CP (10/5): Very comfortable - Had a couple of days in Bolton. Stayed at the Premier Inn in Horwich. Excellent value for money and very comfortable. Bed was really comfy. The attached pub was nice. Food good and luckily for us served until late. The price of drinks on the other hand were very expensive. Wouldn't be going to this pub too often.
• Travel18b (10/5): Fab breakfast - My review is just about the breakfast, as my partner and I called in for breakfast after the car boot sale on Sunday; we did not stop over. The lady on the front desk was friendly when buying our breakfasts , and so was the lady who directed us to the food hall, and we were given the option to choose whatever seat we liked. We arrived around 8:15am, and it was very clean, and quite empty. We got here just in time as about 10 minutes later everyone came down to breakfast from their rooms. This is one of the smaller breakfast halls within the Premier inn branches, but it still had a fruit juice section, small cooling fridge with yogurt, fruit etc, and muffins pancakes and brown and white bread. The hot section was very clean, and the food is constantly being checked and filled with fresh food. Food was fab, as always and I love the quality of the sausages that are so nice. 10/10
• 841jah (10/5): Great trip - I really enjoyed my stay at the hotel, it was nothing but enjoyable and ran easily from start to finish. Adele was nothing but helpful on reception and went totally out of her way to make sure my stay was a stay to remember.
• kieronwestw (10/5): great stay - great stay the best in horwich the staff where great wifi weak bedrooms are great for a good nights kip woke up refreshed and reddy for the day
• helgardh2020 (6/5): Bad treatment at premier customer service - On the 25 th of July this year, we had booked for a 2 night stay, when we arrived the room was fine although I did think the pub next door was very close. However we had the worst night sleep or lack of it. the ground floor room window was 2 feet from the pub patio & the noise and light from the torch some one had was awful. No phone in the room either to complain, it ruined our sleep, And the wedding we were going to next day, we checked out as couldn’t chance another sleepless night we are 80 & 85. I think customer service had the cheek & audacity to expect us to go to reception in our night attire & complain. It claims they guarantee that you get the perfect nights sleep was not true who has a hotel right next to a noisy pub patio especially ground floor.No warning when we booked that it could be a bit noisy. Customer service could at least offered a token gesture given us refund at least for one night. I will not be booking premier again.
• ranjana2128 (10/5): A very pleasant stay...completely enjoyed every moment - It was a very comfortable, clean and customer friendly Hotel as I had arrived quite late and the staff was very courteous. Room was comfortable,clean with all amenities..as we stayed for 5 days.Location is great being in the center. Even for luggage we were able to keep.Very professional staff.
• 343wendye (2/5): THIS HOTEL STAFF DON'T LIKE UK PEOPLE - NO ROOM SERVICE AT ALL IN 5 DAY STAY. I booked a Double room back in February 2024 ready for our holiday in Brunswick Germany in Sept 2024, when we came to visit friends. 1- On arrival we got to our room to find it wasn't a double as booked but a TWIN on the 2nd floor. We went back down to reception (no phone in the room) to request the DOUBLE room that had been booked for the past 6 months. The receptionist just SHRUGGED her shoulders NO APOLOGY and informed us that the hotel was full and there were no other rooms available, so we will have to 'PUSH THE BEDS TOGETHER.' Another man tried to say ' You got what you booked ' and was SO RUDE AND INSULTING!! 2- During our 4 full days stay (checked out on the 5th day) we had NO ROOM SERVICE AT ALL. During our stay, I had to go down to reception again and request fresh towels, as no room service. Again NO APOLOGY, just handed the towels with a glare from the same INSULTING man. 3- We had NO room coffee or tea top ups, NO bathroom cleaning, no clean cups!! We ended up having to go to the local McDonald's just around the corner to buy a coffee and food with a friendly smile. I have been using Premier Inn for all my UK trips and never had any issues, BUT THIS PREMIER INN IN BRUNSWICK GERMANY, IS AN INSULT TO THE UK BRAND NAME!!!!! DON'T BOOK THIS HOTEL
• Phobos1967 (6/5): Business Stay - Quite Good - This place is ideally located in the centre of town and near all you need including transport options. Rooms are small but reasonable, clean, strangely no fridge at all, very little in the way of toiletries (only a pump dispenser), secure and overall acceptable. The breakfast option was very good and worthwhile for sure. Staff at the front desk were polite and helpful.

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