Premier Inn Seaton
Location: Harbour Road,Seaton,Devon, Seaton, GB
Star Rating: 7.8 Stars
Property Type: Hotels
About this Property
Discover the charm of Seaton at our delightful seaside hotel, your perfect getaway for relaxation and adventure.
Prime Location
Our hotel puts you steps away from stunning Seaton Beach, the enchanting Seaton Jurassic, and the captivating Beer Quarry Caves. Adventure awaits as you hike along the scenic South West Coast Path or enjoy a delightful ride on the iconic Seaton Tramway.
Comfort Redefined
After a thrilling day of exploration, unwind in one of our cozy rooms featuring extra comfy Hypnos beds, designed to ensure you enjoy a restful night's sleep.
Family-Friendly Fun
Create lasting memories with the family at the Seaton Wetlands Nature Reserve, where wildlife encounters and outdoor activities await visitors of all ages.
Don’t miss out on this seaside paradise—book your stay today and experience the best of Seaton!
Important Information
72 spaces - 4 disabled spaces. Costs 3 GBP per 24 hours. Car park is managed by Horizon Parking.
Leave the A3052 onto B3712. Continue onto Seaton Down Road. Turn right onto Harepath Road. Turn left onto Manor Road. At the roundabout, continue straight over onto The Underfleet. Continue straight over the roundabout and at the following,roundabout, take the first exit onto Harbour Road. The hotel will be on your left.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Electric vehicle charging station
- Breakfast available (surcharge)
Rooms Available
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Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
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Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Premier Plus accessible
As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.
- Air conditioning
- Coffee machine
- Free WiFi
-
Standard accessible
Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Accessible room
A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors
- Shower
- TV
- Hair dryer
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- Judgys (8/5): Great Breakfast but needs a good Vacuum - A lovely welcome from the staff who were so helpful. There is no on site parking as per the website but there is a drop off space which made unloading so easy. This hotel is also directly opposite the Sevenoaks train station so it is just 20-25 minutes to central London. We were on the first floor in a family room which was not as big as Orpington's rooms, we went to move the spare bed next to the main one but the floor was pretty filthy and desperately needed a vacuum over. So we moved it straight back. Breakfast was great as the eggs were still runny and not over cooked and the pastries were baked to perfection. Super friendly staff and the best pizzeria around the corner at Pizza Uno. We would stay here agin :)
- Global00847461865 (2/5): Management Need To Take Note! - 1. We checked in, Staff were friendly!
2. No tissue in room. We had to go to Tesco and buy some by ourself! Only to be told the next day that you did have some. So how about some management communication to staff members?
3. We ordered a medium rare stake for 3 people! How about teach your staff how to cook a stake! I gave a tip also although even though the stake was done! NOT what we were expecting & my Mother could not eat anything!
I feel like we have been seriously ripped off! I am not someone to complain usually and that is why I still gave a tip to the people working becource it is not their fault that they have not been trained properly!
The management has to learn a lesson from this!
For example: The hotel was fully booked but no coisants available...
This branch had a lot to learn in hotel management!
Its as if all the staff are slow quiters. Apart from one lovely lady called 'Cloey'
She helped us more than her job description and went that extra mile to assist us!
You should train her and make her the Manager very soon to ensure dissapointing reviews like this do not become a regular occurrance!
- Ilabrollo (10/5): Pleasant stay in a comfortable hotel - Every time we come to visit our son in Sevenoaks we stay at Premier Inn; it is a very nice, clean, comfortable hotel located strategically near the station and just 8-10 minutes walk from the town centre.
The rooms are clean are comfortable, free WiFi, nice breakfast and welcoming staff.
In particular, shout out to Aline, was, at the reception, was very kind and helpful.
We will definitely come here again!
- A429WSjoannab (10/5): Excellent room and service that goes above and beyond - An excellent hotel. Very comfortable bed, clean room and bathroom. Nice, hot, powerful shower and very friendly, helpful reception staff.
Offers great value for money, I cant fault the room or the service.
Thank you very much.
- Y9071XXmatthews (10/5): Warm and welcoming - All the staff are very helpful and go above and beyond with anything you need the rooms are clean and tidy. Tia and vikki on reception have a warm welcome and ensured I what I needed with a nice offer of biscuits on the desk.
- 473stuarts (10/5): Great stay yet again - Yet again hotel surpassed itself .This has to be the best premier Inn in the UK, nothing is a problem for the fantastic staff. Big shout out to Sonia m on reception.. What an absolute star and credit to premier inn .
- F4402FLjackt (4/5): In need of some extensive maintenance - This has to be the most rundown Premier Inn I have ever stayed in.
I am a regular Premier Inn user both businesses and pleasure, the hotel looks like it has been forgotten about and left to fall into a poor state of repair.
No AC or cooling in the rooms, it was surprisingly warm despite having no heating on. Had to open the window to cool the room. It was raining and the gutters were so full with moss all we heard was a steady stream of poring water from bouncing on the ground directly outside our window.
In the morning I looked round and the whole roof and gutters all round were the same, water cascading down from every junction and outlet, all gutters full of moss and grass.
Outside poorly maintained, people seem to be parking on the grass outside the hotel which has turned into a mud bath.
The hotel has the main building and an annex which wouldn’t be an issue apart from separating family between different buildings wasn’t ideal.
Generally not what I have been used to standard wise for this hotel chain.
- Meander639682 (10/5): Wonderful experience all round - Location was handy if you wanted to walk out to a local restaurant or eating place and only a 5 min walk to the train station. Nice quiet atmosphere inside and the most comfortable large bed and clean room. We stayed in room 104 which faced the front of the building. We experienced very good customer service by lovely staff.
- deanfK6102YX (10/5): Great Stay thanks Sonia M for all your help! - I have stayed at this hotel many times. The staff here a credit to Whitbread! Big shout out to Sonia M who was really helpful in organising a few bits for me.
- 310bradlya (10/5): Cheerful Zoë and decent Premier Inn - Currently staying at the Premier Inn on a business trip and was particularly impressed with the quality of the breakfast service this morning. I was greeted by a staff member, Zoe, whose professionalism and positive attitude stood out immediately. Despite the early hour and the grey weather, she was polite, cheerful, and a genuine pleasure to speak with. A friendly, welcoming presence like hers makes a noticeable difference, especially at this time of year.
- virginiai902 (10/5): Lovley - This is our third stay at Premier Inn in Sevenoaks, we always had a great experience. Rooms are large and nice furnished, staff is friendly and kind - Aline has been super helpful, very kind and professional. We recommend this hotel!
- D2371EKfredw (10/5): Great stay - Room was nice and pre-heated when i got there. Staff was very helpful and pleasant and Kejal was really nice when i asked about allergens during breakfast
- 509masep (10/5): 5* Service will be booking again! - Good location few shops around, I was greeted by Sophie & Neil they was lovely.
Room was clean and comfortable had a great nights sleep would definitely recommend staying here.
- marialT4724RR (10/5): Very comfortable - The Room was very clean and I felt atmosphere was very welcoming & friendly. Good and friendly staffing would recommend!
- mickmJ574SG (10/5): An autumnal bargain! - Family of 4, stayed for one night.
The room was very affordable, the staff were polite and courteous, the room was very clean, the beds extremely comfortable, and the breakfast was delicious. Will definitely return.
- clive834 (2/5): No water - The whole building had no water due to a problem with the system, after a 8 hour drive from Scotland, I needed a shower and wash but no water for the whole stay, could not flush toilet. Totally inconvenient and put a damper on whole stay. Was given a bottle of water to brush may teeth!!!
Promised a refund, but nothing as yet.
- nickdK7488HB (10/5): Brilliant Stay !!!!!! - Stayed here for the second time for my partner’s birthday.
We had a lovely short break .
I can honestly say that the staff, in particular Jodie and Tony the manager were absolutely amazing.
One night in particular they were short staffed and they Rose to the challenge of managing the hotel between them .
Tony the manager filled in for the chef who was off with illness and Jodie running the restaurant floor and also juggling the bar and reception.
She was faultless and didn’t show any signs of being stressed whatsoever.
We were so impressed with the pair of them we went to the restaurant a second night .
We will definitely be back again next year again and hope they will both be here next year .
Premier inn , you should be so proud of having these staff with in your team .
AMAZING 🩷
- paulloving137 (10/5): Mini break - Me and my wife stayed for a couple of nights. Seaton is good place to stay clean and tidy with a good breakfast. Only down side free parking would be nice. 🙄
- MJWMAN (8/5): A good base to stay and the meal deal makes sense when you have a child as you don’t have to go out hunting for a meal. - We have been before and knew what to expect.
The hotel is clean and convenient and the food, though factory produced, by and large, is good,
The staff are very stretched as the company is obviously running their hotels to be as cost efficient as possible.
They are mostly friendly and cheerful but a couple are not but I don’t blame them as they are under a lot of pressure when the hotel is busy.
- ianwC8282EU (10/5): Outstanding Stay at Premier Inn Sevenoaks - I’ve stayed at many Premier Inns over the years, but this visit to Sevenoaks truly stood out as the best. From the moment I arrived, the evening team—both at check-in and in the restaurant—were incredibly welcoming, friendly, and helpful.
The room was spotless and well-equipped with everything I needed for a comfortable stay. Dinner was a highlight, with a great selection on the menu and the dishes I chose were absolutely delicious. Breakfast the next morning continued the same high standard—tasty food and attentive, cheerful staff. The value was exceptional too: a two-course dinner with a glass of wine plus breakfast for just £26.99! I wouldn’t hesitate to stay here again.
- Sherpa56893327795 (10/5): Good stop off - Good stop off room lovely when touring Devon Dorset borders. Good parking great if you have mobility issues plenty of parking.
- Jossyjo8 (2/5): Tired room and torn bedlinen - Terrible experience. I was here as I am walking the SWCP and fundraising for the Epilepsy Society. It turned out to be an expensive stay with badly torn bedlinen, and the bed made up to deliberately disguise this. Grime around bathroom dispensers and sink overflow. Spills down the walls which haven’t been cleaned off. I have stayed in cheaper and better airbnbs during this trip. I complained to the manager in the morning as the bedlinen issue was only discovered at 11pm and as a lone female I was not happy to leave my room and return to Reception at that late hour.
- rachelsB6305JC (6/5): Nice Stay - Great location, friendly staff all working very hard, but they were massively understaffed for a busy half-term. Two ladies covering the bar, restaurant, and reception both at dinner and breakfast.
- Seaside44491793942 (10/5): Great Breakfast!! - Lovely friendly staff at this premier inn, great location but best of all was the breakfast! Nothing rubbery and sweating under the heat lamps all very fresh and made regularly I went and spoke to the chef Mario he clearly understands cooking and takes pride in his work. Our eggs were always runny and perfect! I'll be honest I was surprised for premier inn - thank you Mario ☺️
- 908sophiar (4/5): Disappointing - Disappointing really. Given it was the first Friday night / Saturday morning of Half Term and high occupancy in the hotel, you would have expected more staff on at breakfast. Slow to clear the tables, slow to replenish pastries (nearly 30 mins to cook), bread ran out, no strawberry or raspberry jam, no Flora type spread (only butter).
Rooms are starting to look shabby - coffee spillage on a lamp shade, scuff marks on the walls, a dirty towel.
Beds were comfy though.
- mekydro (2/5): Not in the Premier League of Premier Inns - This hotel is well located in Seaton, close to Tesco, the Tramway and the beach. It has paid-for parking, so that in itself disqualifies it for a 5-star review in my book. However, there were worse things than that here.
The receptionist that was on duty when we arrived tended not to speak clearly, making it hard to understand what he was saying. Our room was ready upon arrival but looked rather 'tired', more like exhausted really.
The duvet cover had several holes in it - I was surprised that it had even been fitted, as it belonged in a fabric recycling bank. The undersheet did not quite fit and was several inches short at the head end. The spare pillows were in an unsealed bag, suggesting to me that they had been used and then put back in to the bag. We put them underneath the pillows that were already on the bed. The window had some mould around the lower part of the inside.
The bathroom shower curtain had several missing hooks and the rail was twisted - it would have taken only a little tap to make it fall off completely.
My partner noticed what appeared to be flea bites on her lower legs during our stay, and they could have only come from the carpet in our room, so that was quite a worry as well.
The breakfast staff were friendly and the food nicely cooked, although on our second day there was no prepared fresh fruit bowl available - just a gap where it should have been. The 4-slice toaster here - one side was quicker than the other - is completely inadequate to cater for the demand and needs replacing with a higher-capacity roller type.
I cannot recommend staying here, and as fairly frequent PI customers we were very disappointed.
- Venture46757598709 (6/5): Seaton travel lodge - my experience - Looks a bit of a dump from the outside but inside it is fine although the passage way to the reception seemed to be being used as a storage area.
Breakfast is adequate.
The staff however are really not very friendly.
It's ok for a 1 or 2 night stop over.
Would have appreciated not having to pay extra for the car park.
- Gataguapa (10/5): Perfect - Very pleased, the location is exellent, very close to the train station, fast train to London takes 20 minutes. The faclities are good, rooms are simple, but comfortable and clean. Breakfast is very good. Same with lunch and dinner, the have a wide varaiety. Staff is very friendly, nice and professional. Sam and Kejal are very nive and helpful. This place is highly recommendable
- 900octaviaf (10/5): Great Stay and Zoe was lovely - We arrived quite late and were warmly checked in by Zoe, who was incredibly friendly and welcoming. The next morning, as we headed out early for our trip to London, Zoe was once again on hand for breakfast and just as kind and cheerful as the night before. A wonderful stay overall, with a delicious breakfast to start the day
- darzetboy (4/5): Nice hotel, well situated. Terrible restaurant service. - Sadly the hotel had a staffing problem. The manager was quite new but trying his hardest to please guests. The main issue was catering. During our stay we had paid for the "meal deal" meaning we had breakfast and evening meals. Breakfast was ok but it was self serviced. Less said about the evening meals the better. In fact the regional manager paid a visit to try and sort out the mess. The hotel is otherwise well situated, clean and tidy. Parking has to be paid for even if you have a blue badge. I doubt we will return. May stay in nearby Beer next time. There is a bus service which we used. I wouldn't recommend the meal deal or evening meals unless the staffing has been addressed.
- Climber58966670839 (10/5): Syer is great - Great hotel, great staff especially Syer. Nothing to much always had a smile on her face. Will definitely return good local facilities nearby
- dmK4461ZU (4/5): Avoid the food, accommodation fine - Accommodation fine
Breakfast was not wanted, but included in price
The cooked (raw bacon) breakfast consisted of the usual budget ingredients, some people ate it
Cold offerings very limited, no cheese or meats ,just tiny sachets of Marmite, not loved
What ever combination of buttons pressed on coffee machine you could not get a drinkable liquid out
Suspect budget ingredients like everything else
- 181sharnab (4/5): SEX TOYS IN ROOM!! - Booked in with my Partner and our 2 year old for 1 night. Our room was number 3 and in our room was a piece of paper which stated us to find a cut out bear and if found to take to reception where our little one could have a prize, which we thought was a nice touch. However, whilst looking for this bear with much disbelief we found sex toys behind a photo frame. It's not in my nature to kick off and make a scene, so I went and told reception who removed them from our room. However, all we were given was a free breakfast, which wasn't the best breakfast but wasn't awful. But since really taking a step back and thinking about the situation, I think it could have been dealt with better. My child was in that room and what do a lot of children do with things they find, put them in their mouth!! I feel this was just laughed off, the women who collected it from our room even stated she accused the other receptionist for leaving them there. Obviously these rooms aren't being checked and cleaned thoroughly. Disgusted this happened especially in a family room!!!
- 773Matmat (10/5): great place to stay - Very clean, friendly staff, slight issue on arrival with the small bed not been ready, this was sorted in under 5 mins. Staff couldn't do enough to make you feel welcome
- RochesterMan (2/5): Abysmal. Avoid! - Overheated bedrooms (with bo ability to temperature control or open windows.
Incredibly poor staff who took over 20 mins just to check me in, then a further 20 mins to check my partner in.
- mayj745 (8/5): Good experience at Premier - Everything clean, convenient and comfortable as usual with Premier.
Special mention to the young man working the afternoon/evening shift on Fri 26 Sept. He was on reception and in the restaurant and seemed to be doing everything!
He was really helpful, great member of staff, sorry I didn't get his name.
- 491shaneye (10/5): Husband's birthday - We have stayed at this hotel regularly for my husband's birthday for 3 or 4 years now & enjoy it every time.
From check in we had an excellent experience. Due to the beds being very high & with my arthritis in my hips I usually book the family room to get the sofa bed so I don't have to climb on the high bed. I think I booked it wrong because we're were given a double, I went straight to the reception & explained and the lady on reception, Louise, was lovely. She listened, understood & did her best to accommodate me, giving us an accessible room on the ground floor which was perfect, lower bed & bath.
They seemed to be working long hours as Louise seemed to be there constantly and was doing the reception & resturant work.
Nothing was too much trouble for her as i saw her helping other guests too, she really is a credit to the company, hope we have her service us next time we stay. Thank you Louise, you really are a star. And a thank you to the room attendant lady I was talking to because the standard of cleanliness was top notch. The bathroom was immaculate, toilet paper & soaps were full, no dust, debri or mould that I could see. I always feel comfortable in a clean room.
Breakfast was lovely, well cooked, plates & cutlery were all clean. As we were near the reception we made the most of the coffee machine in the reception, loved the coffee.
We were certainly happy with there service & value for money.
- chezzal2022 (6/5): Pretty average stay, not great value for money - We stayed here recently for a wedding nearby and overall had a good experience. The staff were very friendly and helpful, and our bed was really comfortable, which made for a great night’s sleep.
We had booked an early check-in, and although this was initially a little stressful as rooms weren’t immediately available, the receptionist handled the situation politely and did her best to get us into a room as quickly as possible, which I really appreciated.
I am a part-time ambulatory aid user, and while I was fortunate to be having a good day and didn’t need my aids, I did notice that we were directed straight to the stairs and I didn’t see a lift or signage for one. It would have been helpful if accessibility information had been clearer.
The only other small thing I would have liked was an iron in the room, as I didn’t have time to go back to reception to request one.
That said, at £87 for the night, I didn’t feel the stay was particularly good value for money.
Overall though, the friendliness of the staff and the comfort of the bed stood out, and we relatively enjoyed our stay.
- Nomad59504865268 (10/5): Enjoyable stay - Enjoyable stay thanks to help with parking from Sam and an enjoyable evening meal from her and Lewis. Helpful to have a walk-in shower, although like them all it has a fixed head.
- paulwZ4646BM (10/5): Great Breakfast This Morning! - Chef Mario cooked a very good breakfast again this morning! Everyone's so friendly so well done to the whole team too! Thanks all so much.
- O5674QYjonc (10/5): Chloe B a credit to Premier Inn - You always know what you get at a Premier Inn, a decent clean room and a good mattress at a reasonably cost.
Although we are always welcomed by friendly and efficient staff we must say that in this instance the level of service given by the duty manager, CHLOE B far exceeded our expectations. This young lady is a credit to Premier Inn
- GeoffLeigh-on-sea (6/5): Hotel service good. Company policies rubbish - Having read a number of negative reviews, the first day seemed to me to be proving them wrong, a nice room, comfortable bed, a decent breakfast and helpful staff.
However, it soon became clear that Premier Inn may be the RyanAir of hotel chains.
1, We booked bed and breakfast bit were told on arrival that we had to pay an extra £2 per person per night for a full breakfast, despite the advertised unlimited breakfast. "Our famous unlimited Premier Inn Breakfast" from their website There was no mention of this when we booked
2. Free internet was advertised but clunky, unsecured and unresponsive. A better connection was available for an extra charge. "Enjoy free Wi-Fi throughout your stay at Premier Inn. Simply select ‘Premier Inn Free Wi-Fi’ from the list of available networks and get connected". From gheir website. There was no mention of this when we booked
However, the highlight of the stay was the 18 times we had to ask for a new key, especially the time when the woman in reception did three failed keys in a row and had to go to the room with me and let me in with her staff key. This is not a unique or even uncommon experience and I refer you to metal things that you put in a hole in the door and turn. I think they are called keys and have had a 100% success rate since the middle ages.
- D4637VLhannahg (10/5): Teri is Excellent - Great customer service. I arrived after a very long two days driving from the south of France and Teri was fantastic. Super helpful and friendly after a very stressful few days. Highly recommend!
- Maddy_Le12345 (10/5): Clean and Friendly Hotel - The reception team are friendly and welcoming. The hotel and rooms were clean and the bed was comfortable, the bathroom was ok but could do was modernising but was clean none the less.
- David (10/5): - Room was very comfortable and quiet. Staff were extraordinarily and helpful.
- bounce2tigar (10/5): Comfortable stay - Love Premier Inn, you get exactly what it says on the tin.
Clean, comfortable room. Free tea and coffee.
Vicky on the front desk was so lovely, welcoming, friendly.
- hughcr (8/5): Needs to buy more bulbs :-) - We originally were going to stay 4 nights, but with the being quite wet, we only stayed 2, with the receptionist, according to the invoice, arranging for a full refund for the two days not stayed.
Arrival and checking in was smooth. I had asked fow two rooms next to each other, but in the event, they were opposite. Perfectly ok. The rooms were clean, and had everything you needed.
Except...
Chris's room was missing a bulb in one of the bedside lights. The really helpful receptionist got a replacement quickly. Also, Chris's card activator in the room was tempermental, and needed a solid tap in the wall direction in order to work.
My room - no bulbs in either of the bedside lights. Again the recptionist managed to find replacements and fitted them. The TV would not work - it turned out that someone had turned it off at the wall plug, which was hidden on the behind the TV. On trying to use the desk light, it turned out to have bo bulb. It turned, there was not a single spare in the whole hotel!
WiFi - that was abominable! The free connection consistantly gave sppeds of around 600k upand down. Again, the receptionist upgraded me to the £5 a 24hr premium. This only gives 8Mb!
In this day and age? REALLY?
Dinner in the restaurant was ok, and with the individual prices, I recommend the meal deal!
Breakfast was ok, nothing special, but hot and filling.
If it wasn't for the service the receptionist gave, the review would be 3*, but she was so helpful, it became 4*
- sarahkF2564QZ (2/5): NOT FIT FOR PURPOSE - We have used Premier Inns around the country for years, but following our stay at Seaton, will not be using them again.
There was mould on the bathroom ceiling and shower tray, and we had to go down to reception for toilet roll.
I WILL NEVER STAY HERE AGAIN
- Seaside18116119873 (10/5): One of the best Premier Inns - Friendly welcome, clean and comfortable hotel. The Beefeaters next door served very good fresh food with quick attentive service.
- G6933EDemmab (2/5): Worst premier inn experience - I stayed 2 nights with my family a week apart. On the first night we got to our room and the sink was blocked, dirty and had a horrible smell to it, there was an poo stain on the toilet and the desk below the tv had stain all over it giving us the impression our room hadn’t been cleaned. In the morning there was no hash browns, cereal or croissants there was also no juice and the coffee machine was out of order. When we was finished there were no napkins anywhere and when asked for some got given a roll of blue roll.
On night 2 our room had no toilet roll. In the morning no tables were cleaned so we had to sit on a dirty table until someone came over to clean it and still there was no coffee.
Staff were running around and there was only one person dealing with everything. Feel sorry for the staff dealing with dirty tables, checking customers in and behind the bar. The lack of staff is a genuine concern
- H3929VGelainef (6/5): Fixed shower heads - Just a heads-up ladies, the shower heads are fixed to the wall so it is hard to wash intimate areas. Disabled parking difficult.
- joshbX5849FO (10/5): Thank you syer - Syer was a very warm and welcoming person very helpful and did her best to to make the stay enjoyable very polite and always smiling
- frustratedo (10/5): Pleasant. 7/10. - I checked in thurs afternoon and the lady at reception was incredibly helpful.
She was dealing with an issue when I arrived so I had to wait a few mins, but she seemed like nothing phased her at all and was very efficient.
The hotel was pleasant, sinks were dated and worn.
Limited selection of teas compared to other Premier inns.
Would stay again for right price.
- C8722CWpatriciah (6/5): Noisy but clean and comfortable. - The restaurant is very close by and causes a great deal of noise from the extractor fan at the back of the kitchen - which is opposite the bedrooms. It was so loud (from 5am to after 10pm) that we couldn't have the bedroom window open at might during hot weather (no air con either). There is no lift so you have to drag your cases up the stairs.
- annpT710OV (10/5): Ideal stay. - This has been the ideal place for my 2 nights stay in Sevenoaks
I would like to recommend Pasquale, and Soham both have been so welcoming, cheerful and caring beyond what one could expect. Neither pushed themselves forward -i asked for their names to write this. Room was super..nice and cool with thermostatic control, good TV (although I would have liked Classic FM to be available) and food etc very good. Please commend these 2 hosts in particular. The food was good, staff have to work hard to be sure buffet breakfast is hot for everyone.
Value for money is extremely good compared with Airbnb in this area for example and proximity to station is heaven! Thanks
- Weezy9 (10/5): Very nice hotel - Rooms were clean, breakfast was nice, amazing service from hotel staff including friendly Pasquale who helped us with answering our questions about allergens in the breakfast food as my close friend is allergic to nuts.
- matthewsU5436WI (10/5): Fantastic experience - Absolutely had a great check in with Dannie couldn’t do more if we asked, equally followed by pasquale what a fantastic enthusiastic helpful member of your team nothing was to much and everything delivered with a smile , your lucky to have a great team and we will definitely be returning thanks to your great staff 👌
- antonye670 (10/5): Good service - Very good food
Very good service by lewis
Highly recommend
Very clean and tidy rooms
Very competitive prices
Definitely return
- Glen7410 (4/5): Not the best premier inn - Staff were friendly and welcoming but the hotel is in need of some refurbishment. Room was stifling hot and all I had was a dodgy fan to try and keep me cool.
Everything is very basic and the bed was really lumpy and uncomfortable.
- Rani (8/5): - Exactly as one would expect -no frills but adequate. Staff very friendly and accommodating. Service excellent. Rooms could do with upgrading as could cleanliness. Worth the money if you’re looking for a quick one night stay. Parking and charging fine. Tesco across the street a bonus.
- alanrF5275OD (10/5): Top time at the hotel - Couldn't have had a better stay, the reception team of Gemma, who set the bar and I couldn't fault was always happy to chat and Vikki who was great along with Syra
- G1076IQglennr (10/5): 2 team members stand out - Syer and Viki are absolutely amazing! Great staff always helpful nothing to much for them! These girls deserve a pay rise!! Great hotel with nice clean room. Will stay again for sure.
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