Premier Inn Newbury TC - London Road

Location: Park Way,Newbury,Berkshire, Newbury, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• 302terryx (2/5): a lovely stay but need some attention out side - parking was a bit expensive the front of hotel needed a good clean the room with a super view was spoilt with stain on carpet
• bsjsjsy (10/5): Good breakfast - Good selection of breakfast choice and good vibes Staff is friendly and happy to help Highly recommended for hotel stayers and walk-ins
• carlmX3863YV (10/5): Good experience - Staff friendly and helpful. Unlimited breakfast meal deal very good for setting you up for the day. WiFi is speedy. I enjoyed my stay.
• L5702SSvickis (10/5): Fantastic customer service from Suzanna! - Brilliant customer service from Suzanna, Wendy and Rob. I would specifically like to mention Suzanna who went above and beyond for me. I am so grateful and would definitely recommend staying in this Premier Inn next time you are in Norwich.
• johngU1725CR (6/5): NO SLEEP - Location was fine, atmosphere, food, the room, the bed, the facilities & the staff were all great. The big thing that affected my score was the kitchen extraction system. I stayed in room 119 which overlooked the back of the kitchen area & the extractor. It was very noisy all night & even with the double glazed window closed over, the noise just couldn’t be drowned out so unfortunately I didn’t sleep, ALL NIGHT. A real shame because apart from that, everything else was good.
• suegA8769UJ (10/5): Lovely stuy - Lovely stay here after visiting some friends. Lovely atmosphere and all staff are warm and welcoming and seem very happy to help.
• doodah1977 (8/5): Good price - Very nice hotel, the couple in front of me were having trouble with their credit card at check in so I used the self check in machine which was easy enough. Nice bar but don’t be fooled by ‘happy hour’ prices, if there’s four of you, it’s cheaper to buy four pints. Rooms were nice with comfy beds and decent bathrooms. I feel that the breakfast let them down, it wasn’t particularly great.
• GiraffeJu (10/5): Welcoming from the start - Spacious room and really comfy bed! We had such a lovely experience during our recent stay, all thanks to Pete. He honestly couldn’t do enough for me and my partner. From the moment we arrived, he was incredibly welcoming, attentive, and genuinely kind. After a really difficult day, his warmth and helpfulness completely lifted my spirits. It’s rare to meet someone who goes above and beyond with such ease, but Pete truly did. Premier Inn are very lucky to have him!
• callummN4014GC (10/5): Home away from home - I’ve been staying in Newquay sea front on an off for around 6 months now and had nothing but great experiences, danni and Rachel always being as welcoming and accommodating as they are always makes my stay a pleasure, the both go above and beyond to make sure I have the best stay
• P5425DAjenniferh (10/5): Friendly Staff and Great Location - We have just arrived to a superb warm welcome from Rachel and Danni. Our room is very comfortable and location is perfect for a short walk into the centre of town with some beautiful views.
• Mobile56414091006 (10/5): Awesome - Excellent reception and service. Made so welcome from start to finish of my evening. Emily and Beth are absolute stars!!
• 874danew (10/5): Excellent service from Danni and Rachel - I have just stayed and the customer service by Danni and Rachel was first class, from checking me in to serving, they are personable and very friendly. I’ll definitely be coming back and will stay here just for the service that I’ve received.
• JadeW1157 (10/5): Hard working staff - We visited the Newquay branch not too long ago, I have to say they were very short staffed however there was one gentleman that seemed to be manning a lot on his own, Pete I’m pretty sure he was called, absolutely lonely man, polite and nothing was too much for us & our small children. Wish we could have given him a tip for his help. Definitely needs an award or something for how well he handled it all. Would recommend this branch of premier in as staff go above & beyond and we were nothing short of pleased.
• leebY5063VK (10/5): Trudy is a angel ❤️ - We usually ask our company to book this hotel for its location but this time what has made this stay so good is the staff. particularly trudy She has been so kind and cheerful. She has made me so at home and is a credit to your company’s hospitality. Thank you for a nice relaxing stay and thank you Trudy for making my stay that much better!
• Greyhound21 (10/5): Comfortable room and excellent hot breakfast - After a bit of a slow check in (staff were changing shifts) we got to our very clean and comfortable room and had a good and peaceful nights sleep. Breakfast in the morning was very good, probably the best cooked breakfast we have ever had in a Premier Inn. Chef was very friendly and came around the restaurant checking everyone was happy with the hot food. Only slight criticism was that the other staff were slow to clear the used plates and replenish the fruit, bread etc. Will certainly use this Premier Inn again.
• Q2777GRmartinw (10/5): New menu excellent service - Rachel was friendly and professional. It was just her and the chef on, but they were over everything and no one was kept waiting Love the new menu items.
• freddied359 (10/5): Stupendous hotel - Service was splendid, rooms were nice and clean, great location walking distance for everything you could need. Not a wide range of beers but a good range of beers and that’s what’s most important 😉 nice and quiet atmosphere.
• P8568HGbobbym (10/5): top job - great service from sophie o’brien was very enjoyable grabbing a pint, fantastic selection of beers and spirits, great hotel 10/10
• L2575DJmichaelf (10/5): Short break in Newquay - Friendly, helpful and attentive staff (Rach). Accommodation was to the usual high standard. Would recommend this hotel to others.
• 176gurleeng (8/5): Wonderful stay but expensive parking - Really enjoyed our stay. Our room was perfect and was so clean. We had a cleaner, Loretta, who did a fantastic job. The whole team here is really accommodating. However just a warning to those bringing you car, the car park is £15 a day additional. But the staff were really kind to tell us where we could park our car really close for free or for much cheaper.
• gavincJ6752LT (10/5): Very good stay - I stayed here recently and found all of the staff, especially Katie, very accommodating and friendly although I did have a bit of difficulty understanding her strong Welsh accent. The chef (Sandie) was extremely understanding about my dietary requirements and the breakfasts were very good.
• Destination216366 (10/5): Time away - We had a great visit for a spur of the moment night away- Pete was on duty on the Sunday morning and he gave us fantastic service and we cannot thank him enough for making our stay so enjoyable!
• vicb743 (8/5): Good value but has been better. - Staff were responsive when needed. The room did not have the finishing touches we've seen before such as cushions on the bed. 2 lamps were not working. Air conditioning fan could be noisy even on low. Overall, just not as good an experience as we've had before.
• kellysY6845GU (10/5): Clean , staff friendly - I spent my birthday at the premier Inn there was alot of us we all a fab experience rooms were clean the staff super friendly nothing was to much trouble. The lovely lady on reception called Rache took lots of photos for us and even hand delivered a birthday card and fudge up to my room. Thank you Rache for making our stay memorable.
• stevengR2063XX (10/5): Being looked after very well by the hotel staff, while having food, when working away by myself. - Danni & Rach both looked after me with food and drinks while I’m here by myself. I’ve had a lovely weekend while working away.
• olebainbridge (10/5): Hotel stay - I had such a lovely time during my stay. The room was spotless, comfortable, and had everything I needed for a relaxing break. The bed was super comfy, and I slept so well with the sound of the sea nearby. The staff were friendly and welcoming from the moment I arrived — especially Danni, who went above and beyond to make sure everything was perfect. The location couldn’t be better, just a short walk from the beach and local shops. I’d definitely stay here again and highly recommend it to anyone visiting Newquay!
• T203UTpaulm (10/5): ⭐️⭐️⭐️⭐️⭐️ Outstanding Stay – Thanks to Danni and Rachel! - I had a brilliant stay at the Premier Inn and wanted to give special recognition to Danni and Rachel. From the moment I arrived, they were both so welcoming and friendly, creating a really positive atmosphere. They went out of their way to make sure everything was just right and were always happy to help with anything I needed. It’s clear they both take great pride in their work and genuinely care about their guests. Their kindness and professionalism made my stay feel extra special. Danni and Rachel are a real asset to the team — thank you both for such a great experience! ⸻ Would you like me to make it sound a bit more casual (as if you’re writing it for Google Reviews) or more polished (like for an email to Premier Inn head office)?
• DoraG01 (10/5): 3rd visit, can’t find fault - Hotel well positioned for shops/theatre. Hotel is clean and staff are friendly. Meal deal good value, plenty of choice on menu.
• S2742LCclared (10/5): Ideal for a short break. - Friendly and helpful reception and staff. Clean room and bathroom. Comfortable bed. Handily positioned in the centre of town.
• FrancesL731 (10/5): Fabulous few days in Norwich - All staff were extremely friendly and helpful. The room was lovely and very quiet. A good location for visiting Norwich.
• Departure781394 (10/5): Good location and amazing staff - Use hotel on a regular basis whilst on business. Location is spot on and large multi storey car park next door is really convenient. Hotel is great and the staff are amazing.
• U4967ZXjohnj (10/5): Great stay - I stayed as family and Kyra was amazing and super friendly. She helped me with the vending machine. Kyra was on fire. Definitely will come back
• sophiepY4600YM (10/5): Great stay - Really lovely experience. Staff were amazing. Every staff member was so attentive to my every need. Breakfast and dinner was amazing.
• owleyes1956 (8/5): Comfortable Budget Priced Hotel - We only stayed for one night but found the hotel to be clean, comfortable and welcoming. Check in was quick and easy. Our room had everything we needed, although biscuits on the hospitality tray would have been nice. The self service breakfast was delicious with a good selection of items and drinks. Bar area was comfortable with prices that you would expect from a hotel. We will definitely use this hotel again in the future and it suits our needs.
• susannehG5160SF (10/5): Premier inn newquay - Great location, really close to town centre and various bars and restaurants. Front of house Rachel was brilliant but, quite honestly, all the staff were great. Definitely will stay there again
• sophiamD6751DL (10/5): Lovely stay! - Had a lovely stay here! The breakfast was great and rooms very clean! Everything we needed for our stay in Newquay and the location was perfect! Racheal was fantastic! Thank you! We shall be back soon!
• mqp2025 (10/5): Love my experience here - It’s my first time here. Staff were very helpful especially Rach and Danni. The view is amazing and a great location so close to the sea (which I loved!) A lovely place for rest and a peaceful place.
• purpleboots (10/5): We need more Grace - Premier inn does what it says - a good nights sleep! Bed comfy as ever tea in ready supply and all the basics there. These days having a window is a plus and there was even air from outside to cool things. Only tiny Moan was that the bath water runs at only a sensibly low temperature while I like mine hot hot but I know that’s a safety feature Warning that phone reception is less than great which leads me to ……. Big shout out though to grace on reception - prompt service at check in bit more important she rescued my meeting with cousin after 35 years by doing everything she could to check where I was and keep him from exploding (as I said I’d be there but had gone out🙄) she maintained confidentiality but still helped us make it happen so BIG thank you. I’ll come back here next time I’m in Norwich (even tho i also like the one near the station!) Btw - On that - duke street is so handy for the lanes of Norwich without being in the midst of its frenetic late night scene
• busyor (10/5): A fantastic hot breakfast buffet - This was our usual great experience with Premier Inn. In addition we found the breakfast to be the best hot buffet we've had at a Premier Inn. The amounts in the buffet dishes were relatively small, so it was replenished very frequently meaning it was all freshly cooked. In addition everything, including the plates, was hot. It was really delicious, so thanks to Chef Robert and Wendy.
• stephentW9450RX (4/5): Very hot and uncomfortable. - The hotel room was ridiculously hot with no heating on! The window barely opened more than an inch so you had to use the fan to push warm air around the room. It’s a shame really as the hotel is in a great central location but I wouldn’t recommend anyone stay there. For the cost of the room we had almost no sleep at all. There has to be better options in Norwich.
• diop308 (10/5): Sarah and Angel excellence - Sarah and Angel’s customer service were above excellence. Their helpfulness and kindness were above par. Thank you Sarah especially for helping take a picture of our group.
• D602LBharryw (10/5): Great atmosphere - Amazing staff- Sarah and Angel are amazing , so helpful and extremely kind. Really Reccomend this premier inn, fantastic.
• D3774VHliamw (10/5): Stopped by and they were very accommodating - Amazing staff, really friendly and helpful. Atmosphere within the bar was amazing as well. Really appreciate those who helped us out
• LucyCongreave (10/5): You know you what you get with a premier inn - It was our fist stay at this Premier Inn. We chose this hotel as it was a five minute walk to the Holloway where we had a gig. The hotel does not have onsite parking however there is a multi story car park a couple of minutes walk. You know what you’re getting with a premier inn. We have stayed in a fair few in different cities. We stayed in room 106. The room was very clean as was the bathroom. The bed was so comfortable it was just what was needed after a gig. We checked out oretty early as I wanted to drag the husband around the shops! Would we stay at this hotel again?! Most definitely
• dianafT1499IB (10/5): amazing staff - Kyra was so amazing , credit to the company. I enjoyed my stay and will deffo return. Cleaninless was amazing , and breakfast was incredible
• Tour36623037102 (10/5): Quality service - Quality ! This is my first visit to Premier Inn we Duke Street, all the staff were very polite and attentive, especially Emily who seated me took my order and my payment. Very friendly and polite as you would hope from Premier Inn, her colleagues who she insisted needed to be included in any review were of a very similar standard, she did give me their names but I seem to have misplaced the card. The food was delicious, I once again had the spring rolls and the ravioli. Parking is at the neighbouring multi story car park. I would be more than happy to stay here again.
• danielmA4451WN (10/5): Excellent - Had a lovely experience recently, Sophie was so accommodating and so friendly, she went above and beyond to make sure we were looked after and she really is an asset to your business! Will definitely be returning
• 248georgies (10/5): Review - I have to say Sophie O’Brien who works at the hotel did outstanding work in making sure all my needs and worries where sorted and met Super friendly and she was amazing . Best customer service I have received whilst staying at a hotel
• hellsbellesxx (6/5): Hotel fine. Breakfast not suitable for gluten free - Was good location for what I needed. Room was clean and comfortable. Bit tatty and in need of an update. Breakfast was disappointing for me. Not really anything for gluten free, I asked about toast and was told to use the main toaster as they couldn’t cook it for me. Being celiac I wasn’t going to take the chance of using a heavily contaminated toaster. Both the sausages and hash browns have gluten in and they don’t need to. Buy better quality gluten free sausages and hash browns.
• lindo11223344 (10/5): Friends trip to the races, there were 18 of us and hotel staff were exceptional, from checking in to checking out - Hotel staff were exceptional very friendly and nothing was too much trouble. There were 18 of us and were made to feel very welcome
• Z7382VXemmar (4/5): Wouldn’t stay again with toddlers. Poor breakfast experience - Check in machines were out of order and only 1 member of staff was checking people in so it was slow I emailed twice in the weeks before our stay asking for confirmation about the sleeping arrangements for my 20 month old twins and had no reply at all Only 1 highchair at breakfast, as above; I have twins. There was also another family with a baby so we didn’t get a highchair. This was dangerous given the breakfast dining area is next to the doors and road, especially given breakfast is self service so you have to go up to the buffet to get food. I asked to sit in the furthest corner from the doors but was advised this area was reserved for a regular No veggie sausages at breakfast and limited vegetarian selection. Wouldn’t have paid for breakfast if I’d known, had much better breakfast service at other premier inns.
• accepted_planet (4/5): Terrible stay - I was disappointed with my stay. On arrival, I was given an adjoining room, which meant I could clearly hear the guests next door. I asked to move but was told the hotel was full. The shower barely worked due to low water pressure and left the entire bathroom floor drenched. One lift was out of order, and the other was unreliable, so I ended up carrying my bags up four flights of stairs. Dinner was chaotic, with a noisy family letting children run around the restaurant while staff did nothing. I asked three times for my dessert, yet it never arrived, and no one offered an apology or explanation. Even the till wasn’t working properly at payment. The only positive was the comfortable bed. Unfortunately, everything else fell short, and I felt let down considering the price. Premier Inn really seems to be going downhill.
• warhound45 (10/5): Lovely stay - Great Staff, food in the evening and breakfast was great, rook was good, bathroom excellent. Nice and quiet stay, i recommend it
• Jon (10/5): - Great location, close to town
• TeamNutty (10/5): Fantastic Dinner Service - ⭐ Fantastic Dinner Service! ⭐ Huge thanks to Gabbi, Coonie, Csilla and Dara for an outstanding dinner at Premier Inn Newbury. Warm, friendly, and attentive throughout – nothing was too much trouble. They made the evening feel special and are a real credit to the hotel. 🌟
• Relax18622706396 (8/5): Great value for money - Always great service & wonderful food. Tonight Chef Carlos made our meals- excellent value for money. Room is always clean & tidy;
• ForPetesSake (4/5): Disappointing visit. - I use Premier Inn a lot as you usually know what you’re getting. However our visit to Newbury PI left us disappointed. Room was very hot and stuffy over night. We were put on the 4th floor One of the elevators was out of action and the other was constantly stuck on the 4th floor so my wife who was recovering from a serious illness was forced to use the stairs on 4 occasions. The following morning we arrived for breakfast to be told the kitchen was shut as the chef had cut his finger so had to walk into town to find a cafe. Not a good visit on this occasion
• X1611SUmarciah (10/5): Great staff, pleasant experience - We’re local and use this PI for breakfast. The chef Carlos is one in a million, he is so pleasant and really friendly. Nothing is too much trouble for him and the buffet is always well stocked and piping hot! We have been to many PI’s but this one is by far the best, made so by the staff. Karen is such an efficient worker, she serves customers and clears tables like a pro. Again, nothing is too much trouble for her and she is very friendly and hard working. These 2 people make dining here a very pleasant experience!
• Sumakmonkey (10/5): Wonderful breakfast and sunset views - Fabulous breakfast with chef Carlos!!! Great aircon. Close to the shops and restaurants. Very clean and happy staff. See you next time!!
• 853KellyL (10/5): Restaurant - Breakfast (walk-in) - Visit regularly for breakfast (walk-in). The chef (Carlos) is very friendly, cheery and offers great food. When it’s quiet he often walks around the guest to ask people how their food was and have a chat. He is the best chef they have had in years. Carlos will also help clear plates away if it’s really busy and he has plenty of food cooked. The food is always very well prepared, plenty available and always hot. I also want to mention Karen in the restaurant. She is always happy, friendly and often does most of the clearing away/refreshing drinks/cups etc on her own. Carlos and Karen make the dining experience here very enjoyable
• VickyLL75 (10/5): Great stay - I stayed her for one night for business the staff were very friendly and helpful . My room was clean and perfect for what I needed. The breakfast was nice well cooked and presented. In general it was perfect for my needs I would definitely stay here again.

Photos