Premier Inn Isle of Wight Sandown - Seafront

Location: 1-9 Esplanade,Sandown,Isle Of Wight,Isle of Wight, Sandown, GB

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• 767franb (4/5): Disappointed - Poor quality breakfast. Rooms outdated but were clean. Staff exhausted due to the long shifts. Signage poor. Location was good no atmosphere at all.
• Cwtsch (2/5): Poor, dirty and restaurant closed with no notice!! - Premier inn is always our go to budget UK hotel. You always know what you get and most hotels are the same. However. this Premier Inn was poor to say the least. Whoever the lady was at check in at about 5 pm on Sunday the 30th November needs to realise that she should not work in a customer facing role or at the least should be re- trained!! She let the Premier Inn brand down badly! Upon checking in we were told that the restaurant was closed without any explanation or apology!! Having travelled a long way this was disappointing. We were allocated a room which was smelling or dirt and had cobwebs along the walls. The smell was general dirt, sweat or dog not sure which one but it was revolting and made us feel sick. We went down to the reception to ask for a room change and received no apology from the receptionist who was on another planet and was unable to hold a conversation. The lift area smelt like a farmyard. Didn't know that staying at this Premier Inn gave a free farmyard smell experience. It wasn't nice to say the lest!! I have complained to Premier inn as this was disappointing and await their reply. We are not serial complainers and stayed in Winchester the following night which was great. Very disappointing in Salisbury and won't return.
• 266debbieh (10/5): Great location - The hotel is in a great location at a great price. Staff were very friendly and helpful. The room was clean and tidy and we had a good nights sleep.
• X9327JJtb (10/5): Definitely booking another stay! - Right off the bat this hotel is wonderful to stay at! Caitlin on reception was so attentive and gave us the friendliest welcome. She is a credit to the team. The room was so fresh and clean, just what you expect from a Premier Inn. The hotel is a bit of maze but there are signs up showing where to go. We didn’t have food here so can’t comment on that but Florios is a great Italian spot! The hotel was quiet and had a very calm atmosphere.
• O2031GFtomc (10/5): Friendly staff - Checked in and the staff was great, very friendly guy named Harley had a smile on his face and made sure we was happy with our rooms and had all we needed for our stay . My room was Comfortable with a great sea view , would definitely stay again.
• T8413AJgrahamm (10/5): My first time at Sandown Seafront Premier Inn - My colleague and I had a lovely experience at this location. The Atmosphere was beautiful, every morning we had breakfast and sat next to the window and had a wonderful view of the beach. On check in Harley and Aaron were polite, professional and courteous and were able to answer all questions we had regards not only our booking but the local area. We were fortunate enough to have beach facing rooms which afforded us fantastic views of the bay.
• Travel11175714497 (10/5): A great get away - Clean and tidy room, friendly staff and a great bar and restaurant, has a great atmosphere, the food is absolutely great
• minihicks (8/5): Lovely little premier. Well worth a stay. - Lovely clean and tidy hotel with friendly and helpful staff. Bit disappointed with the drinks choice in the restaurant with only bottled beers or ciders available. For those of you that have a bluelight card or defence discount card, don't expect a discount in the restaurant as is normally the case as they don't honour it here. Food was lovely though. The car park was busy as it is shared with the nearby mcdonald's. But on our trip I always managed to find a space.
• M3782FOmargaretm (10/5): Great stay at the Premier Inn South Bay Scarborough. - Mum and I stayed in this Premier inn for 2 nights 11th-13th November. This was our first time in a premier Inn , I was really impressed, the staff were really helpful and kind, especially Jackie at Reception, all the staff made our stay really memorable. The room was clean and comfortable, and the hotel is in a prime position. The food was great, especially the breakfasts. Thank you for a great experience.
• petsy5 (10/5): Always a great stay - Had another wonderful stay at this hotel, stay here quite regularly. Rooms are spacious and very clean, food is excellent and very tasty. Saff are wonderful, very helpful and work so hard, had the pleasure of meeting Caitlin and John who work there, so helpful and friendly, I was travelling on my own this time and they really helped my stay be more enjoyable and not so alone.
• raviandoli (10/5): Superb view and location - Superb location, very clean, very friendly receptionist. Room great as always and what a view, you won’t get any better. Breakfast great. Only thing I wish when you book a sea view room you could open a window just a bit as would love to drift off to the sound of the sea. Definitely be back thank you.
• helentaylormoor (6/5): Breakfast a total let down - The room was lovely. The bed so comfy. The location is great. But...the breakfast... this was awful, hardly anything to choose from as it had all gone and not been replenished. We paid 11 pounds each and hardly had anything as nothing was available. No staff that we saw actually keeping a check on what was left and what needed topping up. Felt like a total rip off. Would never pay for a breakfast at a premier inn again
• emmagK2827IF (10/5): perfect location - First time visiting scarborough .. use premier inns a lot and this was one of the best ones i've stayed in . Budget friendly and lovely & clean . Staff were helpful & the location was great , 10 min walk from the beach or 5 mins if you use the victorian tramway . lots of shops walking distance , a local newsagents is literally next door . starbucks across the road and a mcdonald's just up the street ! also recommend the cafe across the road , Emma's . they serve really tasty english breakfasts there . I don't drive so the location was perfect for me and my son , 10 min walk from the train station .. we could get to the beach , the castle and restaurants easily . We stayed Tuesday to friday , the hotel was nice and quiet and the beds were comfy . Had 3 good nights of sleep . recommend visiting winking willy's for fish and chips and the ice cream at the harbour bar is amazing ! Plus a visit to the castle is a must :) will 100% be returning .
• Flyer47657358707 (10/5): Location, Restaurant, Hotel! - Great hotel with a great location! The perfect budget option for a stay on the Isle of Wight. Restaurant adjoins the hotel so is handy for quick bites and meals which are brilliant!
• 864badrulc (10/5): Best service next to beach - We are staying 2 nite isle of weight sandom hotel manager Waqar give us wonderful service We are very happy with his service Thanks
• JoeK1975x (2/5): Noisy, and dismissive staff - A very poor stay. The hotel room was very noisy because there was a connecting door with the adjacent room, so noise passed through easily. When I asked if I could change rooms, the member of staff told me that if I want quiet I should go somewhere else, because Scarborough has an alcohol and drink problem including in the hotel and that I should expect lots of noise. But that goes against the so called 'rest easy' and guaranteed sleep promise that we pay for by going to Premier Inn. I stay at premier inns a lot, including at airports and other city centres, and have never had issues before but I won't be staying at this hotel again. The member of staff was extremely dismissive of my complaint.
• Lacks2013 (8/5): Avoid rooms directly over the bins! - Love the location of this premier though the outside appearance is far from inviting. We stayed in room 132 which we found out was directly above the wheelie bins outside. These were extremely noisy at night time and if you want a lie in, avoid on Thursday…bin emptying day. Also, the bedroom doors are obviously self closing which makes for a noisy stay when those in adjoining rooms let them constantly clunk shut. Moaning over, you won’t find a better location in Scarborough and the rooms and cleanliness are what we have come to expect from a Premier. Free breakfasts this time was a bonus!
• Smertmooth (6/5): Premier inn, take the bar and restaurant back please - I stayed here before and rebooked based on that experience but that was a mistake. On the positive side the front of house were great, the bedrooms and bathrooms are spacious and clean but where it falls down is food and drink. The breakfast used to be great but the bar and kitchen are now run by another company. The bar closed at 9.30pm and the breakfast was not up to the standard you might expect as a thyme restaurant in other Premier inns. The hot food ran out, as did butter (waiting on a delivery), 1 working toaster for all guests, bins were overflowing. Next time I consider booking a Premier inn I will check if they have outsourced their bar and restaurant.
• S6010BFemmac (2/5): Terrible hotel - would not recommend!! - The check in team on the first day had disgusting attitude and were unhelpful and very rude. They did not want to help us at all with an issue we had in the room. The bedroom was dirty and clearly had not been properly cleaned before we stayed in there. The car park, although free, is small and is used by the adjacent McDonalds so every evening it was difficult to park. The hotel had supply issues with the breakfast so 2 out of the 3 mornings, there were A LOT of items missing across both the cooked and continental selections. Would not recommend this branch of Premier Inn and will not be staying there again!! Only good part of the hotel was the team member John. He was amazing with the kids and was a credit to the company!
• iansK2409WS (10/5): Well done Waqar. Nice sea front - Well done Waqar. Nice sea front. Well done Waqar. Nice sea front Well done Waqar. Nice sea front Well done Waqar. Nice sea front
• I5460ZHkc (10/5): Premier inn, does what it says on the tin - 5 stars as it is your typical premier inn and you know what to expect, the hotel rooms are clean and beds are comfortable and the staff are friendly. We did breakfast in the brewers Faye attaches and it was lovely and perfect as kids eat free. Only one comment is that the hotel is a bit of maze due to it being two buildings joined together, once you get used to the route to your room it’s not too bad. I’ve seen people complain about checking being busy but there are several self service machines and we were one of two families checking in at 3pm during half term so we didn’t need to use these. Also there are two car parks straight opposite the hotel, one is a multi storey that offers long stay parking and a smaller pay and display in front that offers free over night parking, this car park has 4 EV spaces if you are looking to charge your car. The hotel is in the heart of Scarborough close to everything you would want to visit. Ideal hotel for families and really well priced.
• 45katieu (10/5): Our favourite Premier Inn. - We have stayed at this Premier Inn a number of times. All the staff are so helpful and are happy to meet any needs we have. Danielle and Emily on reception are always so friendly and happy to help with booking the restaurant or local information. The room is, as always, comfortable, clean and well appointed. The telly has limited channels, but enough for a few hours before bed. The wi-fi is stable and free and works well enough to watch apps on my kindle. Thank you again for a lovely stay. We hope to see you again soon.
• iainmM6351WR (10/5): Always stay here as near town centre but is also a good base to travel from - Booked a Premier Plus room so that we could have a fridge to store some milk and keep drinks chilled. Great location near to the town centre but also within walking distance to the seafront.
• 504mal (10/5): Lovely hotel - Lovely place room was very big, with a king bed and extra sofa to sit on. Large tv on wall with limited channels but we was able to stream to tv. Wifi is OK for you're phones but if you want to stream I suggest you pay the extra £5 for 24hrs which is really fast and is worth it. Location is very good with shops just round corner and if you want to go on seafront during the day use the tram just across from the hotel. Breakfast is lovely and I recommend adding it to you're stay. There's no onsite parking but there is a multi storey across from hotel and £12 for 24 hours is really good and car is safe.
• F5173XHjohnb (8/5): Scarborough South Side Premier Inn - October 2025. Great location for Scarborough right in the middle of the town. Plenty of eating places and bars around the hotel. 5 minutes from beach. Clean and comfortable nice rooms. Easy check in.
• Kerrycyclist (8/5): Average Premier Inn - you know what to expect. - If you like staying in Premier Inns, this one is fairly typical, though tit is really two buildings made into one. This makes navigation around the maze of corridors and floors mid-boggling. Finding the restaurant and reception is challenging but the signage is good. The good bit is the full length bath and unlimited hot water. The breakfast is good too with attentive staff. I dislike the air conditioning and would much prefer a window I can open. The location is ideal for the shops, esplanade and pier areas. Hotel car parking is absent but the pay and display opposite is free between 6pm and 9am. Handy convenience store next door.
• ghoughton67 (10/5): Great hotel stay - Stayed at hotel loads of times very clean staff fantastic great location would I stay again answer is yes be aware Premier doesn't own restaurant now so food isn't nowhere as good now as it was but plenty of places to eat outside and they don't do meal deal witch I think they have lost out on as people use to pay for and they didn't get up for bar okay but not popular brands
• Markvfm4444 (10/5): Very clean, comfortable and friendly staff. - Easy, automatic check in, friendly and professional staff and the room was spotlessly clean and very comfortable. I was worried about parking as it is first come first served. I was late arriving but there were several spaces free. It might be worth Premier Inn approaching Tesco to suggest they confirm overnight parking is permitted at the adjoining Tesco Extra. If Tesco are reluctant they can be told it could be a revenue raiser if they advertise overnight spaces on platforms like Just Park (Waitrose already do at their outlet at the other side of the city - £4 space). If Tesco aren't interested the Park and ride operators alongside probably would be. Thank you.
• V677VGtraceyg (10/5): As a solo traveller, I would recommend highly. Friendly, clean & great food. - Highly recommended, friendly staff in every department. Room clean warm & cosy. Food was excellent. Great value for money.
• 66grahamw (10/5): Great Location - Friendly Staff - Amazing bed /Sleep - Amazing Breakfast. - Great location - couldn’t get any closer to the shops - restaurants and bars plus the train station and for buses - Very warm welcome from staff - helpful - Quick and easy check in - Good size room on the Ground floor - Very comfortable bed - clean and comfortable - no road noise and the blackout curtains worked a treat - Great helping at breakfast with continental and full English breakfast - very busy hotel but no issues with my stay so would stay here again.
• 558maryelr (10/5): Hotel and Food experience - Great Location seafront Parking on the street available (overnight stay 6pm to 10am £2) but you can get 20% discount from Premier inn for parking all over Isle of wight. Big thanks staff WAQAR for assistance You can choose a room with sea view QUIET Our room is fantastic cleanliness 10/10 you can adjust heating and cooling temperature Toilet with bathtub with shower system given 2 towels and 1 face towel No Bathrobes Queen size bed (2 pillows only) with extra duvet and sofa on the side near window Television and lamps Downside Poor signal inside room Slow Wifi 2 pillows only unlimited breakfast buffet was great for £10 pound each from 7-10:30am you can have other choices of food after 10:30am on there BAR.. (FOOD 4/10) Not recommendable for me had Mixed Grill (requested for well done steak) turned out other foods where overdone (sausages, chicken, gamon and rump steak TOUGH! and hard to slice even the chicken and gammon NOT TENDER gammon TOO SALTY for my taste (not great value for the price paid) but shoutout to the young lad (wasn’t able to get his name) who attended to us, he was very accomodating and courteous.
• Megrosie96 (10/5): Amazing staff! - Philip was brilliant- totally saved us when we had a terrible experience with a local air bnb. Check in was smooth and parking was fine, rooms were clean and tidy. Gabi helped us with breakfast and dinner and was equally delightful. The staff here are wonderful and kind and made our stay so much more comfortable.
• X3198HCwendyb (4/5): Noise level totally unacceptable - Noise level was totally unacceptable. Staff member upon booking in was abrupt and placed us in a noisy room. Another staff member told us there was a spare duvet under the bed - there wasn't.
• joannejP6174LZ (10/5): Lovely hotel - We met our family members there and we all had a great experience, quick and easy check in and the hotel on the inside looks like it’s been recently refurbished very comfy bed, huge choice for breakfast, very friendly and approachable staff, we didnt realise how big the hotel was but everywhere was spotless, would definitely return.
• johngK9676OU (10/5): Relaxing, perfect stay in Scarborough. - We have stayed here before, but prior to the extension. Lovely location, ideal for what we come to Scarborough for. Lovely relaxed atmosphere, attentive staff should you need to them. Nice room and the best hotel bathroom we've had, great shower too. Brewers Fayre for the food and enjoy our free time and you'd arranged the sunshine too.
• Flyer49057586097 (10/5): Fab hotel and staff. - We visit Scarborough numerous times throughout the year, and have been going for years, always stay in the premier inn south bay, we wouldn't stop anywhere else ( we have tried other places) the hotel is lovely and clean aswell are the rooms, the staff go above and beyond, nothing is a problem for them, we are looking forward to our next stay in November, and a big thank you to Jackie for the chocolate 🙂
• P3171RCbillym (10/5): Staff member John - Our car broke down last night and we were quite stuck before thinking to go into this Premier Inn. We spoke to two wonderful members of staff (didn’t catch their names unfortunately) who didn’t hesitate to do everything they can to help us try and locate jump leads. We then met another staff member, John, who came out into the cold to help us get going again. We weren’t even residents of the hotel yet John went above and beyond to help us out. He was an absolute pleasure to talk to, very kind, funny and selfless. Thank you to John and his lovely staff.
• susaneW3353UE (10/5): Gem of a hotel - Welcoming helpful staff, clean comfortable room and ideally situated. Excellent value, thoroughly enjoyed my stay.
• moirar661 (2/5): The Island is stunning. But book somewhere else. - We arrived after 8pm, and a young lady came in from 'going for a puff' to book us in. She gave a disinterested welcome, whilst talking to a colleague. The lift was grubby and sticky and the hallways were grimy. The room (106) sits next to the laundry. You are rocked to sleep by the sound of tumble drying and the fast spin cycle. The air conditioning vents are on the roof outside the sealed window, which is of little consequence, as the a/c was broken. This made the room stuffy and uncomfortable. The view is of a wall and rear neighbouring gardens. Hallway doors slam so hard that the bedroom door rattled but the terrible hygiene standards of the room surpassed all these issues. The toilet seat was broken and urine stained the wall. The sink plug was full of hair and the soap dispensers dirty, the mirror - broken at the bottom, the bath handles - filthy along with the overflow pipe, the badly dented bin and the skirting boards. The door was covered in grim and the handles sticky. The bedroom was no better. The skirting boards were dirty and scuffed, the chair was stained, the spare bed had springs sticking out of the dirty cover. The wardrobe was broken at the base. The television was pixelated and Channel 4 is not available. The bed sheets just reached the sides of the bed and were tatty. Under the bed, we found several different types of sweet wrappers from previous guests, along with copious amounts of fluff and dirt.The door stop was hanging off the wall and the carpet was discoloured and dirty. I have used many Premier Inns, both for work and privately. This is by far the worst one. Recently we visited Lewes and Gatwick, which were both clean and the staff friendly. The staff at Sandown, never acknowledged us once during our three night stay. Each cheery 'good morning' totally ignored by the bored looking staff. I usually use Premier as I find them reliable and friendly. Not so this one. I will book the Travel Lodge in Ryde on future visits to the Island. As a footnote, The Isle of Wight is delightful for walking and we found the local people very friendly and kind. Sandown is like a lot of the UK and needs a little TLC but the seafront is stunning and it is worth a visit. From our experience, just don't stay at the Premier Inn. I have left this review twice before and it has not been posted on Tripadvisor.
• brianlP96UC (8/5): Convenient location - Convenient location within easy reach of centre. Rooms etc to usual Premier Inn standard. Only used restaurant for breakfast and would not recommend it as cooked breakfast items not replenished and greasy/dried out.
• WHV1 (10/5): Great location and views. - Great location and fantastic views, payable parking outside, very friendly staff. Good restaurant with bar and cafes and restaurants close by too.
• mattdZ2520YN (2/5): Scarborough Premier Inn - Sadly a very run down place and in desperate need of a good clean 🧼 and refresh/pain! Can be a very long walk to the restaurant if you in rooms 1-20 and as the accessible rooms are near the reception it’s a long trek and even if you go via the outside street that’s ok so long as it’s not raining ☔️ Steps to the front/entrance and no ramp access for wheelchairs! Staff are friendly enough to and do their Job well. Just feel for them working in an environment which does not showcase Premier Inn in a good light. The restaurant is also very tired and breakfast can be very hit and miss as during the week it seems to take an absolute age for the buffet to be restocked yet on a Saturday it’s managed very well (maybe just the week we had but did change from Tuesday to Friday! The evening meals are limited but were hot and did the job (mixed grill definitely a good choice and plenty with it) Again Restaurant staff are friendly but overworked. As each evening they had only 1 person behind the bar and 1 on the restaurant floor!
• holgersW4559TF (4/5): Asked for an extra fee for a room with a view - We were several times at this Hotel in the last years. We booked the room well in advance in September 2025 for September 2026. We got a room at the back with a beautiful look against the cliffstones. When we dicussed this with the manager on duty he said we should booked a romm with a view. There is no twin room with a view to book on the website. From former experience there was no need to specifiy. So we were ask for an additional fee to change to a room "with a view". After some dicussion we were graciously given such a room with seaview. Four nights for nearly GBP 600 and you have to look at a stone wall with no view. Maybe it was because we were not UK Residents.
• jubby57 (10/5): Great sea views, clean premises, helpful staff. - Great sea views from the front facing rooms. Very clean premises. Friendly and helpful staff, Waqar in particular was so helpful in changing our room to a sea facing room (my error when booking) and allowing us to check in half an hour early. He is a great asset to the company at this site. The restaurant/bar below, whilst an independent, is also very good and useful that you do not have to go outside to enter it in bad weather. We did not have a car but I understand this Premier Inn has no car park although there is paid parking right outside if you can get a space and as it is on the sea front and the Isle of Wight is very hilly you have to climb a steep hill to access the town. Not an issue for us. One of the nicer Premier Inns we have stayed in. The only downside is that you cannot open the windows and it was impossible to regulate the temperature of the room. Sadly Sandown itself does seem to have deteriorated a lot since we came several years ago (much the same as many other towns on the mainland) but the pier amusements were very good and we had a nice meal with great service in the Chinese restaurant on the High Street. Getting around the Isle of Wight on the buses is very easy and a pleasant way to travel without the hassle of driving yourself.
• 848bernadettem (10/5): FABULOUS - Omg the BEST ever! I have several autoimmune diseases one being Coeliac Refractory type 1...the staff in particular Caitlin went above and beyond to ensure everything was clean and sterilised to keep me well during my stay. Also shout out to AJ and Adrian. 209 is back with you early November!! Thanks a million. Xxx Bernie and Bec
• S5862CDbarrys (6/5): Views good but no parking - It would have been a 4 out of 5 due to there being no parking as views from the sea view rooms were extremely good and couldn’t fault anything. However on last full day there i needed towels changing so gave my room number to reception about 8.30 for room to be cleaned as had to do before 12. On returning to my room about 5pm this hadn’t been done and cleaning staff had finished. Breakfast really good next door in the bar.
• Chilldoubt (4/5): Felt a bit ‘local’ and too nosey for a Premier Inn - I stay in maybe 20 Premier Inns a year and don’t really bother to review them because they’re usually all the same. Pretty much. I like the anonymity and the uniform customer service. I wasn’t a fan of this one though. It wasn’t as friendly at check-in, even though it was off-season I was given a really awful room facing a ratty alleyway. But the strangest aspect was that this just seemed to have a really nosey attitude from staff. Every time upon entering there was a feeling that all heads swung towards the automatic door, the room key was needed just to move around the ground floor communal areas and there was a feeling that the staff were half expecting some kind of invasion, or undesirables entering their realm. I was traveling alone, but still just picked up a nosey attitude from staff as I came and went during the day - that I’ve never had at any other Premier Inn. Also, as mentioned, sea view rooms should be prioritised if the hotel is nowhere near full. WiFi is terrible, as was phone signal in my dark dingey room. Didn’t have the food as there are better options in the area.
• Departure767961 (4/5): Need to get booking right - Booked family room but only double bed on arrival, two single beds could not be set up due to lack of space so eventually offered a additional room to use which meant i was split from them overnight so not ideal. Noisy air con unit and lack of towels. Not a great stay. Email sent to customer services with more detail.
• A6916KHgarys (8/5): Became unwell - The room was good, well maintained. Could not open window and had to rely on Aircon. Went home a day early with suspected legonellas. Aircon unit dried up the air and effected my asthma. Need natural air flow.
• MrsEG1 (10/5): An enjoyable stay - This was our 3rd visit to this particular hotel & we had a lovely stay. Staff were polite, friendly & helpful. The only issue we had was that the WiFi was poor & I couldn't get a 4G signal on my phone until I walked outside the hotel. However, that didn't detract from enjoying our stay here. We are already thinking about another visit in December.
• Resort45630236891 (10/5): Book it moneys worth - Amazing service bathtub was lovely drinks machine easy to use easy to get to. Staff are fabulous. Local shops nearby rooms easy to find
• roba125 (6/5): Cleanliness - Checking in and parking at site was good but when got to room there was a previous customers socks on floor beside the bed so was not happy as room wasn't cleaned properly
• MacMav (6/5): It was ok for one night stopover - We stayed here because we came from Stonehenge and going to Southampton the next day. The hotel is beside Tesco and McDonalds. You have to share car park facilities with the latter so it was hard to find a space. It was self check in which I didn’t mind but I had some questions re parking and there was only one person manning the whole place including the restaurant and she was busy. The room was comfortable but the bathroom was not very clean.
• 448asnib (10/5): A Delightful Stay with Helpful Staff - I was overall satisfied with my recent stay at Premier Inn Salisbury South Milford. The room was clean, comfortable, and well-prepared, which made for a relaxing stay after long shifts. The staff were polite and helpful, and check-in was smooth and straightforward. The location was convenient and quiet, which added to the comfort. Overall, a positive experience that I would be happy to recommend.
• so_below (4/5): Good location but we had bad luck with our ground floor room - We’ve stayed here before and had a good stay however this time we were placed in a ground floor block which smelt very badly of damp. The sheets were also stained. We could not find the receptionist so had to call a generic Premiere Inn booking line to be put through to them eventually and they came and replaced the sheets straight away but couldn’t do much about the damp smell that permeated. In the morning when we woke up even our clothes felt a bit damp. And the replacement sheets still didn’t smell very fresh. Really put us off staying here again. Appreciate that on the ground floor you can’t open the windows due to security but think that some effort needs to be made to fix this issue. Breakfast was good. Location is good. Carpark is free but you have to share with McD customers.
• janbrad (8/5): Always know what you are getting with Premier Inn! - Normal, basic premier inn in great position for onward drive to Southampton for ferry. The room was nothing special and the sofa upholstery looked a bit dirty. However, the bed was wonderful and we got the usual Premier Inn good nights sleep! We walked into Salisbury and back (we are walkers) and it was probably 1.5 miles, part urban alongside road but then through lovely old houses to the city. Really enjoyed being able to walk into town (although we did see public buses going in).
• Stammo1 (10/5): They saved our tables and disabled bay for the van - I would like to thank the premier inn, that I stayed in, in south Milford Salisbury for a most fabulous stay, from the moment we walked in the door to the day that we left, our family was treated like royalty especially as we had 2 foster children 3 autistic children and me who is disabled, the service was excellent especially from Amber Caitlin and John they are a credit to the company..
• 193ve (2/5): Wasn’t a great experience - Not the best experience. We always use premier inn as we know what we are getting (my daughter is autistic so it’s very beneficial to keep hotels the same) but this hotel was disappointing. When we walked in, no welcome and the restaurant/bar was empty and empty used plates and glasses everywhere. The room was really dusty and felt dirty so we went to Tesco and brought some cleaning products before we slept it the room. The soap dispenser in the bathroom has lots of brown gunk around it and the flush on the toilet never stopped flushing. There was a continuous dripping that we think was from the air conditioning unit. It just felt dirty and we paid £100 for one night and we won’t return to this particular hotel again.
• andrewmP5469AQ (10/5): Lovely hotel, great staff - Lovely hotel with warm friendly decor, very clean, classy rooms and good value in the height of summer holidays. Also a special shout out to the staff who were very accommodating when we showed up very late after a trip to the hospital for our toddler. They really couldn't have been nicer. 🙏🏻
• Q7243GIsteves (10/5): Stay in Salisbury Premier Inn. - Really nice stay. The staff were efficient, polite and happy to chat with you. Room are clean tidy and the wonderful deep bath. The breakfast was top notch. The bacon was delicious. I had two helpings. Thank again for a nice stay. I would highly recommend this hotel. My only criticism is there is no bar. But there are plenty of decent pubs in Sailsbury

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