Premier Inn Alnwick

Location: Willowburn Trading Estate,South Road,Alnwick,Northumberland, Alnwick, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Air conditioning
• Restaurant
• Electric vehicle charging station
• Breakfast available (surcharge)

Rooms Available

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard accessible

  Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com or call us on 0333 0919 817 between 9am and 5pm Monday-Friday (calls charged at local rate).

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Premier Plus accessible

  As well as more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room, our Premier Plus Accessible rooms offer Ultimate Wi-Fi, a coffee machine, a mini-fridge, bedside USB ports, an iron, an upgraded workspace and more. At our hotels with 480mm height mattresses, our teams may be able to raise the bed for easier wheelchair access.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Accessible room

  A large room with a 480mm-high bed, level access en-suite shower room with folding seat & wide-entry doors

  • Shower
  • TV
  • Hair dryer
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

Guest Reviews

• robertsg70 (10/5): Excellent service - We went in looking to print some documents and the lovely staff helped us as we were unable to find anywhere else in Aldershot. Excellent service 😊
• A9487DUchristinag (10/5): Great stay - Great place, affordable, spotless room and bathroom, comfortable beds, room temperature just right and the noise non existent from outside. So close to Alnwick castle as well.
• 428catalinl (10/5): Amazing - Lovely experience at this hotel.everything was perfect from the room to the staff.thank you all especially Monica,she went above and beyond making my stay easier.
• 396giedriusp (10/5): Amazing check in - Maria was amazing kind and cheerful, showed interest where we from and knew capital city. We came in early and she sort out our room with no problem and super quick to check in.
• Jay-jay149 (10/5): Please give here a try if you're in the area. - Our stay was amazing. Rooms clean, modern and comfortable. A nice place to stay over for an amazing price (£64 for 2 people in twin room) good parking, ev chargers, and breakfast options. We had a fab stay and highly recommend
• 812shonab (10/5): A great stay - First time staying at this fairly new PI .Plenty parking ,good base for Alnwick Castle ,gardens,Barter books etc walkable distances for fit enough.Room as expected ,nice cosy bar area .Had breakfast £10.99 for eat everything buffet.Good value ,in other cities its more expensive .Staff at breakfast seemed efficient and polite .Would stay again as good value room £45 on a Monday
• staceysN8858KP (10/5): Great hotel, lovely service from all staff - Our first time staying here. We knew when we booked that the restaurant would be closed due to refurb. We had a few reminders leading up to the stay and then the lovely reception staff made sure we knew too. We had lots of time ahead of staying to research other options in the local area. Being round the back of a huge Tesco with a cafe was super handy! The room was as expected for a PI, we didn't have a shower curtain, not an issue, we requested one on our way to Tesco, and by the time we came bacl it had been fitted for us. We were in a quiet part of the hotel, so had two peaceful nights sleep. We will definitely be staying here again.
• alisterc607 (10/5): A very comfortable hotel - Stayed one night 4th November. On arrival I was greeted by a very helpful girl check in was easy. Down for dinner to be greeted by the same girl. The girl showed me to my table took my order. Another young girl brought my drink, then brought my meal. There was only the two girls working reception, the bar, taking orders and serving, they were the hardest working young girls I have seen in along time, very polite with a smile, you are a credit to the hotel
• 891debbied (8/5): Weekend in Alnwick - Friendly staff on arrival, we were 30 mins early for check in and as we didn’t want to pay extra for an early check in (our room was ready) we parked and walked into Alnwick. Room were as expected. We ate in the restaurant a couple of times, the food was nice and plenty of choice (we did the meal deal) but there was just a slight undercurrent of staffing issues / understaffed and service very slow. Hopefully this will improve, it’s the second time of staying here and we would return.
• ebsnewt7 (10/5): Lovely clean and modern Premier Inn so close to Alnwick attractions - A wonderful stay for me and my family. We were visiting Alnwick Garden and Lilidorei. It was so close. The hotel was cosy, my boys loved the purple strip light about the bed, the staff were friendly, and the shower was super hot and powerful. I found the price really reasonable and kids eating free was an added bonus for breakfast. All in all a perfect stay.
• Y6051YBmichaele (10/5): Excellent stay at Aldershot - All staff very pleasant and helpful. Room very clean. Excellent parking facilities. Very quiet. Bathroom facilities excellent with plenty of hot water.
• 794warwickb (10/5): Great stay. - The lady on reception Monica was great, helped me in every way possible to ensure a great stay. I will defiantly return as she made my stay easier. Thank you.
• essexgirl20 (8/5): Premier Inn Alnwick - Booked a Premier Plus room and we were satisfied with the room. Larger bed, fridge with water, coffee machine with pods and walk in shower in the bathroom. Room was clean and comfortable. There is an in house bar and small restaurant. It can get busy so better to book a table in the evening. The food was simple but well cooked and presented. Breakfast was self service and again well cooked with a range of cereals, pastries, fruit and yogurts. Again the staff were pleasant and helpful. We will book again on our next visit to the area.
• Trude (10/5): - Liker Plusrommene på Premier inns. Hotellet er i et industriområde, så ikke mye å se rundt hotellet, men hyggelig personale og rolig og komfortabelt.
• plusjandd (10/5): Excellent hotel especially as a centre to explore Northumberland. - Easy access, convenient to the town and the rest of Northumberland, superb car parking. Hotel is well maintained, staff very friendly and efficient, room clean and comfortable - air conditioned throughout. Restaurant good with a decent menu, especially for breakfast. Lots of well thought out details showing this is run by an experienced operating company. Well recommended.
• Rodmacs (10/5): Perfect... - Was given upgraded premier plus room and it was fabulous. The food was first class but what made it perfect was the very friendly welcoming staff. Plenty of parking available. We use this when using Newcastle Airport as it's always good, will be back, thank you
• The_5ims (6/5): Could be better but not too bad - Stayed for two nights here whilst visiting Alnwick and Bamburgh Castles and Holy island. Great location for all those if you have a car. I would say the room was clean but unfortunately I found someone’s old socks on the shelf of the side table! I took them down to reception and he did apologise. As others have said the staff are very young, some are really switched on and efficient some are not. Second night they took our order for food and it was quite sometime before she came to say they were out of my dish, so was almost an hour until we got dinner. My cocktail had been made wrongly too, should have had a prosecco shot but it didn’t. Just some more training needed I think, the staff are really friendly and I don’t know her name but the girl with the long ginger hair was fantastic. We possibly would return here because it is convenient and cheap, but I don’t want to find dirty socks next time!
• wispa9333 (10/5): Autumn break with Storm Amy - Excellent location, just off the A1. Ideal for Alnwick Castle,Bamburgh Castle, Cragside and Lindesfarne to name a few
• benwP4221LU (10/5): Really good - Its good lovely beds and showers very comfy and showers are that the quality says very good i loved the showers and the quality of the air con
• 306PaulS306 (10/5): Great weekend away - Wonderful location for exploring Northumberland. Close to numerous worthwhile tourist attractions, I.e Holy Island, Bambour, Seahouses etc. Room 1st class and staff very friendly and helpful
• robynneh2019 (2/5): Not good - Really bad management. Shouted at by a cleaner saying they will call the police if I don’t leave the room. Despite being placed here by police for domestic abuse. Expensive for what it’s worth.
• MichaelPilling2014 (6/5): Great new facilities - very poor food - Great rooms, parking and staff. Evening meal was very poor. Many menu items unavailable. The curry was like a watery soup and was sent back. The pizza was a very poor frozen pizza. Breakfast wasn’t up to usual premier standards - poor choice of continental and very average hot food presentation
• Jan5660 (8/5): Premier Inn - The hotel is relatively new and it shows. The staff were very friendly but overworked. The receptionist seems to be expected to run the bar and serve food. Either management or Whitbread need to rethink this. The fire alarm was playing up when we arrived which the receptionist was having to deal with amongst everything else expected of them. The room was clean, comfortable, just what you expect from Premier Inn.
• Connector827031 (10/5): A Gem of a place to stay ALNWICK - My husband x I have used premier inns for many years and eric is a retired tour guide so knows best places to stay for value I am fussy about cleanliness and good value for money . I can say without a doubt Alnwick premier inn is without reservation exceptional in every way . Service standards especially helpfulness of staff nothing is ever too much of problem Toni was amazing girl professional standards of hygiene knowledge of menus and service quick and served with smile always checking you were happy with your meal .Dan was also very helpful .The chef asked how liked food cooked if meat again service amazing . The premier rooms were clean hypnos bed so comfy and everything g you'd ever need .even bottled water in fridge .the only criticism was carpet looked tired maybe a vax wash needed if you want Great holiday this place is one NOT TO BE MISSED the duty manager kept show going endlessly dedicated member of great team .I would say this inn is as good as any 4 star hotel in few cities ives stopped in Thankyou for great memory of a beautiful place that's ALNWICK Northumberland .
• jonpluta (10/5): Lovely Receptionist - Lovely location, under maintenance but its a nice building, nice room and nice smoking garden! Lovely receptionist Celeste, went above and beyond to help out! Would recommend.
• titusa226 (10/5): This iscan excellent hotel, I will not hesitate to recommend - Excellent service from Vish, he is very friendly and responded to enquiries with smiles, his customer engagement is topnotch
• Shadowland_12 (4/5): Not worth the Premier Prices (Premier Inn Charge) - I was expecting a clean, decent room.. As I paid premier prices for the 2 nights I stayed at this location. I was totally surprised by the dirty, tired rooms, that were given to me, did complain, but didn't really get anywhere. (am still thinking of approaching WhitBread HQ)
• samanthak983 (10/5): Great stay at this hotel. - We had a great first stay at a Premier Inn in Alnwick. There was a great size car park, where you had to sign in when you get in the hotel. The man on reception was very welcoming and efficient. Our room on the first floor was of a good size, the bed was a king size and so comfortable. The bathroom was a good size it included a bath with a shower, I’m on the small size, it was a struggle getting out of the bath side, it was on the high side. This is a new hotel, everything in the room was spotlessly clean and sparkling. We had a great sleep, there was no noise from neighbouring rooms or people walking along the corridor or outside. We were only there overnight so never used any of the amenities. We thought the hotel was good value for money and will definitely use Premier Inn again.
• JLH22 (10/5): High Quality Premier Inn - We stayed in a twin room and found the single bed to be comfier than most Premier Inn twin rooms. The shower was excellent. Breakfast was great and we would stay again.
• simondS9684WB (10/5): Breast customer service - Great customer service, can’t do enough for you, really enjoyable experience George has been brilliant as all the staff have
• P9099RGfrancisr (2/5): Parking - Stayed weekend 22/08/25 for 3 nights and have stayed here on previous occasions without any problems . Today (08/08/25) I received 2 parking fines for dates over this weekend even though our details were put into the automated machine. My Wife telephoned the hotel several times this morning and when it was eventually answered it appeared the phone was just put down.
• vikkimcguire82 (10/5): Friendly place to stay - Lovely place to stay, very friendly staff, all within good walking distance to supermarkets, restaurants and the town centre.
• RobLeeDavies (10/5): Great location - I had a fantastic stay at this Premier Inn. The location is ideal, just a short walk into Aldershot, which made getting around really easy. The hotel itself was spotless, and my room was both spacious and very comfortable, making it a great place to relax. I really appreciated the complimentary breakfast provided during the building works – such a thoughtful gesture that made a big difference. The team here clearly cares about their guests, and it showed it. Thank you!
• Z8689QRzachc (4/5): disappointing - i am pretty appalled with this hotel when we finally got keys for the room it smelled like a hospital. no proper shower and a tiny tv… But across the road my mum is staying in one of there other rooms it has a massive tv, a fan and a proper bathroom. our bed was as squeaky and the water in the taps in the bathroom was the only available place to get water and it taste horrible and to add salt to the wound there is no restaurant. and on top of all of that none of the bedside plug sockets worked whatsoever and they have no working heaters or aircon so all together very disappointing
• alisonaK539RX (10/5): Great hotel, shame about the building work! - The hotel staff and rooms are great. Front desk reception staff are really friendly and welcoming and the rooms comfortable and well appointed. Just as you would expect from Premier Inn. At the moment, the hotel is going through extensive renovation, which includes the restaurant, however I was warned of this in advance and a very (carb heavy!) breakfast was provided for me. It's a 10 minute walk to the town center, which is exactly what I want.
• paulbF707KV (10/5): Great Team! - I have stayed in this hotel every week since the start of the year. The staff are all great and remember me every time. This personal touch is greatly appreciated and the hotel is always clean and quiet. Monica looked after me today and always has a smile on her face and gives a warm welcome. The whole team are great though, cannot fault them! A credit to Premier Inn!
• angelwingsinsync (10/5): Always good to know a clean, spacious room and comfy bed awaits. - My elderly mum and I enjoyed our four night stay at Premier Inn Aldershot in a spacious twin room with extra comfy beds and an opening window for fresh air, with tree views. The large bathroom was clean and modern. There was plenty of light and mirrors and heavy curtains to close at night to sleep. The staff were friendly, polite and helpful. Unfortunately the restaurant was closed for renovations but we went next door to Tesco and had a lovely breakfast at the cafe every morning. There were a variety of restaurants in walking distance to have dinner when needed.
• milsiep2021 (10/5): - Thank you Vish, my 3rd stay here, and you have gone far and beyond to make us welcome 🤗 amazing customer services and I hope you get noted for this😎
• X9552YAdavel (4/5): Check the Restaurant before you book the hotel - Stayed here for 5 nights. Was unaware that the restaurant was under refurbishment (questionable as I haven’t seen a workman anywhere the entire time I’ve been here). Complimentary breakfast was a piece of fruit and a pastry. Coffee machine in the foyer is out of order although there is tea/coffee in the rooms. Try and avoid odd numbered rooms as you will hear traffic ALL night (room was too hot to have the windows closed). Lots of boy racers tearing up the road directly outside the window. Take your own toilet roll as the supplied stuff is pretty much just tissue paper!
• Gr3d (10/5): Comfortable - Second time we have stayed here, perfect location and comfortable rooms, close to food and drink too Thank you to the whole team
• 0sangamg (10/5): Would recommend - Very friendly receptionist, Maria. She was very accommodating with all my requests and the room are very cosy. Free parking is a plus too

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