Premier Inn Loughton/Buckhurst Hill

Location: High Road,Buckhurst Hill,Essex, Buckhurst Hill, GB

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Parking
• Restaurant
• Breakfast available (surcharge)

Rooms Available

• Standard family

  The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus with a view

  Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead
  • Laptop-friendly workspace

• Standard double with a view

  A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Standard double

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus double

  Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

  • Air conditioning
  • Coffee machine
  • Free WiFi

• Standard family with a view

  Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Free WiFi

• Premier Plus

  Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

  • Air conditioning
  • Coffee machine
  • Free WiFi
  • Rainfall showerhead

• Standard twin - double bed and sofa bed

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

• Standard twin - two single beds

  The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.

  • Coffee/tea maker
  • Shower
  • Desk
  • Free WiFi

Guest Reviews

• Z8537CApatriciac (4/5): Overpriced - For the price we paid there were several issues with our stay, things in room not working, no hot water, cold because to turn heater off, no lift. Not worth the amount charged, well overpriced.
• sonialI5609QB (10/5): Large quiet room - This hotel has vary large rooms, especially according to England's standards. Very tidy bathroom. Very quiet, I could sleep without being disturbed. Well located right between Wimbledon beautiful train station and village, and South Wimbledon subway station. Many grocery stores, wine merchant and good restaurants in the neighbourhood.
• 47brendano (10/5): WHERE WOULD YOU GET THIS TREATMENT? - My wife and I are seniors. We live in Ireland and travel to and around the UK frequently. We tend to use Premier Inn Hotels a lot. On our most recent visit nearly a month ago, we spent 2 nights at the Hanger Lane Premier Inn and found it very good and this was mainly due to the caring staff. We then moved to our favourite Premier Inn at Loughton/Buckhurst Hill for 5 nights. As always we were welcomed there with open arms by Nihal, Farouk, and Rosie. They did everything to make our stay very comfortable and enjoyable. There was a new (to us) member of staff in Reception named Harisha. He too was most efficient and helpful. One evening as we went to leave the hotel to go to our car in the car park, there was a heavy downpour of rain. I left my wife in Reception and was about to run to my car and bring it to the hotel door when Harisa stopped me. He went to his backpack and took out a folding umbrella. He handed it to me and said, "I will not need this until I go home at 11pm". WHERE WOULD YOU GET THIS TREATMENT?
• Footprints435437 (6/5): Good lo action, poor bathroom - Good location, plenty of parking and decent pub with food next-door. Bathroom was in poor condition although it was clean. Holes in wall not filled well, scuff marks and soft, spongy floor.
• paultP3644EX (10/5): Wedding party totally satisfied - The accommodation was extremely good value for my party, we had 3 rooms. 24 hour reception staff is a nice bonus these days. All rooms were identical, all very clean, maybe a little tired but not a problem. Beds were clean and comfortable. Plenty of electrical sockets for chargers and the like.
• 737AL (2/5): Terrible hotel - The hotel is shocking. The rooms and general appearance is so bad I can't be bothered to write everything down. The beefeater next door is bad too. The smell of sewage is quite bad. Go to the harvester down the road and save yourself a bad time.
• F531YXcharlesh (10/5): Work stay - Always stay here when on business, staff can't do anymore than they do they are a credit to the company. Thinking about bringing my family soon for a little getaway.
• gsB3822CQ (10/5): A good experience - I needed a room to work in the evening during a 2 day conference. The room was spotless. The staff friendly and helpful. A good experience.
• nicoletar521 (10/5): Wonderful 5 nights stay - Our 5-night stay was absolutely wonderful! We arrived around midnight for check-in, and the staff still greeted us with the biggest smiles (almost too polite — in an adorably annoying way :))) ). The breakfast was tasty (not the most varied, but totally fine), the beds were super comfy, and the area was peaceful and well-connected by public transport (about a 10–15 minute walk to the nearest metro stations). All in all, we were really happy with everything — accommodation, location, and transport. Thank you, Wimbledon! 🥰 Nicoleta & Cedric — we’ll be back with pleasure!
• 71junej (10/5): Brilliant breakfast - The Location was excellent as we were visiting The Naval Museum. The breakfast was brilliant. Presentation superb as was the ingredients. The staff were very friendly and accommodating.
• Philip (8/5): - V. friendly staff. Good breakfast, cooked fresh to order. Room facilities basic but comfortable. Plenty of parking but spaces could have been a little wider.
• Vincenzo (8/5): - I
• Gewaddington (10/5): Happy customer - This is my 3rd stay. Its location is ideal for exploring Lowestoft, and Great Yarmouth, and south of Lowestoft. Staff are friendly, and rooms are clean and tidy.
• 906hanifes (10/5): Customer service is 11/10 - I have had a great experience here! I had so many requests when I entered the building and Harsha couldn't have been more helpful. He went above and beyond, not experienced this level of customer service anywhere else.
• mickeymouse13 (10/5): Great! - Friendly and caring staff, especially Jim (Korean gentleman) from the reception. Very good breakfast. Thank you for the pleasant stay.
• mariaoG9933NV (10/5): London visit - What a great place to stay, the staff are really helpful and friendly, the rooms are clean and comfortable. Breakfast was incrediable, thank to the wonderful lady in the kitchen. Thank you all. We will deffiently be back.
• Walkingheart (10/5): Brilliant Stay - Brilliant staff which such care and consideration for its clients. The reception staff did a brilliant job making our young grandchildren feel comfortable. As many reviewers say the hotel is one of the older ones but it is clean and tidy.
• Bernard (4/5): - Poor facilities
• Q3218VDmarkp (2/5): Awful - This place is dreadful. My partner and I stayed for 2 nights in what they call a "premier plus" room. There was a catalogue of issues:- - The automated check in didn't work and we waited ages for a staff member to check us in manually. - There was encrusted dry urine around the top of the toilet bowl. - The toilet seat was broken. - The sink was dirty. - There was mould growing in the shower. - The shower controls didn't work properly. - The room carpet was dirty and stained. - The bed was very hard and uncomfortable, and the pillows were old and flat. So much for their promise of a good night's sleep! They clearly have an issue with cleaning and the whole place is tired and shabby. When we complained we were given a 25% discount. Do not stay here if you expect a pleasant hotel experience.
• andrewwF8964PB (6/5): Lovely staff, great breakfast, hotel needs a refurb. - All that can be good and bad about a premier inn, in one place. The staff were pleasant and the breakfast was excellent with hot foot cooked to order. However, the rooms themselves were very tired - chipped paint, bathrooms in need of TLC. Location is a fair way out of the town centre.
• abbye873 (10/5): Great stay :) - We checked in Friday for a weekend stay, the staff here have been lovely both times we've stayed particularly Abbie at check in who was so friendly while running through everything with us. The rooms are very clean with big comfortable beds and there’s plenty space in outside for parking :)
• karima664 (10/5): Wonderful Experience - We had a wonderful experience checking in thanks to Preet. They were so warm and friendly, and made sure all our questions were answered and our needs were met. Truly excellent hospitality.
• mizford (10/5): Second visit and welcomed back. - This is not the first stay at this hotel and upon arrival we were greeted with a friendly and warm welcome from Nihal who had recognised us from last year stay which was lovely. Check in was easy and the room was clean and cosy. We booked breakfast again and was not disappointed and was of a high standard same as last time. The hotel overall is clean and today, great refreshments in room as we had a premier plus and the little extras make the stay great. There is a vending machine with snacks and drinks and at reception they are happy to replenish coffee/tea etc. parking is great also. We again have had a relaxing stay and was a last minute booking due to family emergency, but would definitely return and feel Nihal is a great bonus to the hotel as is always so friendly and helpful.
• Road763681 (10/5): Friendly relaxing stay - I chose to stay in Wimbledon as I was going to the nearby theatre. It was an easy travel from Paddington and I would do the same again even if I was visiting the city. The whole area is much nicer than being in central London with lots of cafes, restaurants and shops nearby. The hotel was more affordable being slightly further out of the city centre and the whole experience was just more relaxing and enjoyable as the hotel felt less crowded and busy and therefore made for a quieter more relaxing stay. Staff had time to answer questions, the room was a good size, the hotel was clean and there is a large restaurant/bar attached to the hotel for mealtimes.
• L7117XNanniee (10/5): Helpful, kind and plentiful - Staff helpful and kind at front of house and in the restaurant. We had come as various members of family for our Mum's funeral and everyone was so kind. The Premier Plus room was so great and good value for money I will book this again. The breakfast was fresh and plentiful.
• OwaisMo (8/5): Great staff but tired hotel - Parking and access was brilliant however the hotel is really tired and in desperate need for refurbishment. Carpets ripping and old/dirty, paintwork needs doing. However what really stood out for us and made the stay really good was the staff. The check-in staff, checkout staff were great and Farouk in the restaurant was brilliant who really looked after us and ensured we had a very comfortable and enjoyable time in the restaurant. The staff is what made this stay memorable for us.
• 288caraf (10/5): Excellent stay once again - This is possibly the 5th or 6th time staying here. Staff on reception always fabulous and friendly. Rooms very well maintained, clean and functional. Hairdyer supplied, fan supplied, extra pillows supplied, tea and coffee supplied. Bed: very comfortable. We have stayed at the travelodge down the road and PREMIER INN beats it hands down. Option available for breakfast and dinner rates at the beefeater next door. Will continue to stay here whenever visiting Lowestoft.
• ktd17 (10/5): 10/10 for the staff and breakfast! - The staff that work here are just so lovely! They made our stay and get the 5 stars. The hotel is tired and our room smelt a bit musty and damp but the staff and the amazing cooked to order breakfast were fantastic.
• aemh71 (8/5): Needs a bit of TLC - For a Premier Inn I was slightly disappointed. Friendly receptionist on arrival. Asked about breakfast which was pre booked and if we wanted a table booking for dinner. Room was clean on entering but could do with a fresh coat of paint in areas. Lighting - needs a light above the mirror when using hairdryer as lighting was fairly dim. Could do with plug socket near bed for medical machine. Luckily we brought an extension lead as only sockets available were by the desk. Room was very hot but a fan was provided. Room is supposed to be blacked out so you have a good nights sleep. However, the light from under the door was very distracting and the curtains did let light through. Breakfast was in the adjoining Beefeater. First morning, waited over 30 minutes for the breakfast to be served and on arrival the breakfast was warm not piping hot. Coffee machine - latte not hot. No butter for the toast only margarine. Second morning, I had to send my food back as it was cold. Would visit again but not have breakfast.
• G3162HDbarbarac (10/5): Splendid overnight stay - We always stay over at this Premier Inn, lovely, friendly staff, clean rooms, with food and drink close by. This is our overnight stay and only a short distance from where we collect a hire boat for the week.
• 925lynnc (10/5): Visiting family - We recently stayed here, third time we have been in this hotel. This is definitely a lovely place to stay. The staff are all outstanding and will go out of their way go ensure you enjoy your stay here. Our room was lovely and clean. We had a lovely bathroom with a rain shower. We opted for the hot breakfast selection and it was very good value for money. I had poached eggs which can be ordered along with boiled eggs and porridge - all cooked to order. Lots of hot foods on the counter and readily available. Our breakfast host each day was Katie and she was an asset to this establishment. She was always there overseeing everything and ensuring that the guests were happy.
• Man-from-CFL (8/5): Peaceful hotel near the coast - Stayed for one night on a quick end-of summer road-trip to the coast. The hotel is located on the outskirts of the town, very easy to from the road but a short drive (or longer walk) to the centre of the town and coast. Plenty of parking around the hotel. Check in was quick and friendly, and the room was a good size. You can clearly tell this is one of Premier Inn’s older properties from the décor, however the room was clean and comfortable. A good comfortable bed along with the quite location gave a good night’s sleep. Only one power socket by the bed, and Wi-Fi wasn’t great, but I had some phone signal in the room, so this was not a major problem. No air-con in the room but a fan was provided (and nether needed this September!). Overall an enjoyable stay.
• Seaside30783308713 (10/5): A Night away - Easy to get to.Lovely area for both shopping and eaterys. Comfortable, clean , pleasant place to stay. Easy access to the rest of London
• Janeroxburgh4 (10/5): Faultless stay - Received a warm welcome check in was easy room Was clean and comfortable The restaurant was very quiet but the staff were attentive and the tapas was nice Check out easy all the staff I encountered were friendly Have generally always found premier inns very good value for money and staff friendly and helpful
• roberto212121 (10/5): Absolutely Wonderful with a great staff - As usual wonderful hotel with a great staff always ready to help. It is the third time we come and they are wonderful. Many thanks
• Ljm49 (10/5): Comfortable hotel and great location - Bed was very comfortable and the room was large enough for two of us. We could control our own temperature. Housekeeping were fabulous each day. Loved returning after a long day to a fresh smelling, clean and tidy room. Having a fridge in our room was such a bonus. We really appreciated having the daily bottled water, Front desk reception staff were friendly and most helpful. Quick elevator service. Very quiet location. Convenient to have the restaurant on site. Such a convenient location for transportation, dining and visiting family.
• GrandTour401832 (8/5): Clean, Modern feel could be better but we would stop again !! - Nice Hotel great location Just a few niggles. There is very little storage in the room no draws or cupboards just five coat hangers. So if you are staying for a few days there is nowhere to unpack. Very little communication from the staff and not the most endearing at check in. We stopped for the meal deal in the restaurant on the last night The food was very good but with lots of add ons from the set price deal. Staff seemed to be very busy not having time to talk also they were in T shirts or sweat shirts, very casual ! For location you can't beat it for south London Just a short walk to the station and there is a train to Waterloo every 5 mins Only One bath towel per room if you want more you have to go to reception. There was a brief fire alarm incident at 10.30pm it sounded three times in quick succession then went quiet it left us wondering what was happening but there was no apology at the time or explanation in the morning when we were checking out.
• Resort734596 (10/5): Great stay - Lovely convenient hotel Clean , great staff , comfy place . Would stay again Convenient for my visit. Great parking - u can park in restaurant next door if there’s is full
• Z5534EZstephenk (10/5): Excellent Premier Inn experience - Great experience at this Premier Inn very friendly and helpful staff excellent freshly cooked breakfast every day 10 out of 10.
• G7586AJdouglask (2/5): Premier prices and nothing more, The dirtiest inn we've ever used, Disappointing. - Accommodation in need of a reverb or at least good clean. The bar area was extremely dirty with furniture fit for the dump, because of this we decided Not to use the Foxburrow Beefeater restaurant & walked to the Brewers Fayre, Which was very busy but Great food good atmosphere & very clean.
• Buckster7 (4/5): Premier inn broadway - Poor wifi, not enough towels in the room. Young man on reception was really helpful and friendly. 3pm checkin time with a £15 early checkin fee is criminal and should not be allowed.
• karinarU1964EJ (10/5): Excellent - The room was very clean couldnt fault it. Very lfriendly staff and a very good breakfast. Excellent location. Goodnight sleep
• C4970PRjonathanf (2/5): Avoid - The general impression was one of 'grotty' and less than clean. The entire place was poorly lit; it smelled stuffy, stagnant and damp. The room (145) had no active ventilation. The extractor was not operational in the bathroom. There was a constant background smell of sewage, inadequate sanitation and damp. There were visible signs of black mould, which had clearly been painted over a number of times. Fittings in the bathroom were rusty/water-damaged, clearly needed replacing and better maintenance employed. Cobwebs in the sleeping area, very few TV channels. Overall, grubby and unwelcoming. The duvet was marked and had no cover on it. It was just stuffed in a shelf if required. I can ony guess how many people had used it without a cover. How the staff can stay so pleasant in such a shoddy place its a credit to them.
• rachelmiles885 (10/5): Great breakfast cooked fresh to order - Good location. Service and standards all as you’d expect - very good. Great location for local attractions accessible by car. Did not use local transport. Breakfast cooked fresh to order. Buffet style for everything else. Very reasonable price for food.
• Pigsey123 (4/5): Good but poor in places - We booked a premier plus room that is supposed to be better than the standard room but the Carpet was stained. And a spring was Sticking out at the side of one side of the mattress my husband almost injured himself on it vey Dangerous. The coffee machine leaked also .
• W8866UYphilipb (10/5): Good location for quick access to Central London, but not in Central London - Stayed here for a long weekend in London. In a great location just a short walk to Wimbledon station and from there the District Line or trains to Waterloo. Lots of choice for places to eat nearby too. Really quiet room - didn't hear any outside noise and the staff were helpful and friendly. No problem in moving me to a room with a walk-in shower rather than bath.
• 685lynm (6/5): Underwhelming overall - A family weekend in London. Good location with great access to a train station 6/7 minutes in one direction and an underground 6/7 minutes in other direction. Great welcome and the receptionist had put the rooms together as we were a group which was really kind. We had booked a twin which was a large bed and a couch converted so this was disappointing. Reception staff each evening were sullen and unfriendly even when greeted. The cleaning staff are quiet, discreet, and friendly. Breakfast was not good considering the cost, staff were lovely but the chef was disorganized or overwhelmed. Only putting on additional eggs/ bacon/pastries etc when the others were well gone so you either had to queue and wait or each mushrooms and tomato. Some small amendments or perhaps some management available to oversee would make this hotel 10 times better.
• siobhanh422 (10/5): 2nd time - This is our 2nd time to stay here and travelling with my OAP disabled mother. How lovely to be recognised by Sonya and Nihal on reception. They both have excellent customer service and make you feel so welcome. Nothing seems to be too much trouble. We will definitely return. Bathroom super clean and beds very comfortable. No air con but as the room was not in direct sunlight it didn't get too warm and there was a good quality fan available.
• shehnazp2025 (8/5): Lovely hotel, welcoming staff and a comfortable stay. - The staff at reception staff were very welcoming and friendly. They rooms were clean and tidy. We had a comfortable stay at this hotel. They staff were very helpful especially Nihal who helped me with my room booking as I needed an accessible room for my parents and my room was just next door to them which was ideal. Nice and tasty selection offered for breakfast. The service staff, especially Farouk and Pritam were very helpful and gave a service with a smile and lots of kindness. Thank you all for making our stay comfortable and welcoming.
• 422yasmini (4/5): Disappointing - The room had no air con it was a fan,there was only one towel with no spares for a couple that was staying there,hardly any of the tv channels worked also you had one pillow each..For the price they charge per room you would expect a little more!! Disappointing
• 859gregp (8/5): Good hotel, excellent staff, over priced on this occasion - As always excellent service at a Premier Inn. Only complaints are, not provision for secure motorcycle parking (although the staff did go out of their way to help) and higher than usual prices, £170 for one night!
• X1398CLsuem (10/5): Kind, helpful staff - Another lovely stay, with a warm welcome and friendly staff. Jayne was brilliant, as always - so helpful, she couldn't do enough for us. See you again soon.
• rj20001 (6/5): Friendly Staff - The staff on the front desk were very friendly and welcoming. The housekeeping staff were also friendly when passing in corridors. Overall the stay was pleasant although would say price was slightly on the expensive side as the room was not particularly clean / fresh looking and the generators outside were loud. That being said, the location is ideal.
• kaithis2025 (10/5): Excellent management - Great service from all the staff very friendly and helpful. Had a pleasant stay at the hotel. Beautiful ambiance and very hygienic atmosphere.
• barrymK8622YC (8/5): Local and fairly central to Wimbledon. - Friendly helpful staff, specially helping my disabled wife through doors in her mobility scooter, parking would be my only complaint,but there was a pay and display car park 150 yards away, breakfast was cold would be my only complaint,room was nice and big bed was comfy.
• tephen-Daly1878 (4/5): Friendly staff let down by poor facilities. - Very friendly staff, particularly at check-in. Good car parking at the hotel. Stayed at this hotel several times over the years and it is now showing its age. The bedrooms and bathroom need an upgrade. The bathroom wasn’t clean when we checked in. Nice comfy beds as usual. The Foxboro pub attached to the hotel was very poor the seating and tables in the bar/lounge area were dirty. Based on what we saw front of house we decided not to chance eating there. Overall the experience was probably the poorest I’ve had with Premier Inn.
• V6150OPchristinah (10/5): Great staff - Amazing place with great view . The staff were very kind and helpful. It was a very comfortable stay. Break fast is definitely worth the price
• W7917SBkellyd (10/5): Great experience - Staff were friendly, place was clean and tidy and breakfast was hot, staff were informative about the local area. Thanks
• glensfinancial (8/5): Come on Premier Inn. It is 2025 - Air Conditioning needed - Standard Premier Inn but Wi-Fi is poor - most places I stay have better Wi-Fi included. It is about time Premier Inn started fitting air conditioning to their older hotels. I understand the expense of a major upgrade, but even if 50% of the rooms has a split unit a.c. unit fitted (They are cheap enough as I have them) and a slight surcharge to cover installation costs. I will admit I now always look for accommodation with a.c. This particular hotel is convenient for my work place but it is now under review.
• BabytigerGlasgow (8/5): Our 1st trip to Wimbledon. - The room and bathroom was clean and the bed was super comfortable. There was air conditioning as it was a very hot weekend and we were thankful for it. There were a couple of things that bothered us though and one of those was Kate who we checked in with. She had a little bit of an attitude as I felt I had to query our price for accommodation as it had increased compared to when we reserved it in April 2025. As we selected to pay at the property, we think our stay had increased in price without notifying us. All of the other staff that we came into contact with were pleasant and helpful. The location of the hotel was great and in the middle of everything. Besides the price of the hotel and the rude member of staff it was an enjoyable stay and would stay there again. A big shout out to the gentleman on reception Sunday afternoon / early evening. We didn’t catch his name, but he was so happy and helpful. Thank you for that. My recommendation for the Premier Inn would be for someone to notify us if the room rate changes.
• MrsFrizzyBear (10/5): One of the best - I should start off by saying that this was the most expensive stay per night that I have ever had in a Premier Inn – But it was during the Wimbledon tennis fortnight, and it is just 30 minutes walk from the hotel to the grounds, and it was still considerably cheaper than any other decent nearby hotels that I might have considered! Setting the cost aside, this was one of the best Premier Inns I have ever stayed in. It was one of their standard rooms, but it was in very good condition and very clean. Staff were friendly and helpful, and the buffet breakfast was good (and reasonably priced). I’d use it again if I was coming back to Wimbledon for the tennis or any other reason.
• EddieP881 (10/5): A lovely 3 day break - The hotel staff were so happy, friendly and helpful. The hotel is so well situated for travelling around the area.. We will definitely be back..
• 678quintonv (10/5): Amazing premier Inn - Amazing premier Inn as always perfect location if you want to go to great Yarmouth or Lowestoft or gorleston for the day.

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