Premier Inn Oxford Kidlington - Airport
Location: Unit 2,Oxford Technology Park,Technology Drive,Oxfordshire, Oxford, GB
Star Rating: 8 Stars
Property Type: Hotels
About this Property
Experience ultimate convenience at our Premier Inn Oxford Kidlington (Airport) hotel, just a short stroll from London Oxford Airport.
Unmatched Accessibility
Less than a 10-minute walk to the airport, you can effortlessly access your flight, ensuring peace of mind. Plus, Oxford City Centre is only a 20-minute drive away, allowing for quick trips to explore the city's vibrant culture.
Culinary Delights
Indulge your taste buds at our Beefeater restaurant, offering a diverse menu perfect for breakfast, lunch, or dinner. A delicious meal awaits you after a day of travel or sightseeing.
Ultimate Comfort
Unwind in our thoughtfully designed rooms featuring super-comfy Hypnos beds, guaranteeing a fantastic night's sleep that rejuvenates you for the day ahead.
Book your stay today and elevate your travel experience!
Important Information
Free parking. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking.
Leave the M40 at Jct9 onto A34. Follow A34 and take the sliproad left and take the 1st exit onto Bicester Road. Turn right onto Bicester Road. Turn right onto Oxford Road and continue to follow this road into Banbury Road (A4260). Turn left onto Langford Lane. At the roundabout, take the 2nd exit and the hotel will be on your left.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Parking
- Air conditioning
- Restaurant
- Breakfast available (surcharge)
Rooms Available
-
Standard twin - double bed and sofa bed
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard twin - two single beds
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more. Enjoy two of our equally sized, super-comfy 3ft wide beds fuss-free and say goodbye to the awkward "no you have the bigger bed, it's fine, really" chat.
- Coffee/tea maker
- Shower
- Desk
- Free WiFi
-
Standard family
The same comfort you know and love, just with a modernised look and feel! Our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double with a view
A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard double
The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
-
Standard family with a view
Our family rooms with a view include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Free WiFi
Guest Reviews
- O9803FZsuen (10/5): Premier Inn and Beefeater near Brixham - Excellent staff at premier inn and beefeater, very clean rooms beefeater very friendly clean and tidy, always very busy but nothing was too much trouble for the staff , good location as only a few miles away to visit family and good accessibility for visiting different towns, roo s are always clean and tidy again staff very professional and helpful.
- vanjam1971 (10/5): Another comfy stay - Another great Premier Inn. Receptionist was lovely and friendly as always. Room lovely and clean and large too. My only gripe with PI, is that you give us a super comfy bead, PG Tip’s tea, but only crumby Nescafe Original. Please can you change it to Nescafe Gold? Soooo much better. X
- T95NZrachelt (10/5): Comfy and value for money - Kidlington airport premier inn. A Comfy, warm, quiet and reasonable stay that we visit when we go to see our daughter and family.
- P9089UUdavidb (10/5): Excellent place to stay - Lovely place to stay everything wad Lovely and clean and comfortable.
Having Beefeater in the same building was a bonus.
- markpW2234ZH (6/5): Comfortable bed but........... - Bed and sheets were good, booking and check-in worked ok.
there was a toenail in there corner of the bed room next to the bed and the wash basin was dirty. There was no bog brush !
- Shirley (8/5): -
room was spacious but a couple of things require seeing to in the nathroom
- katemE2161RM (2/5): Don't eat the Premier Inn Restaurant if you have allergies as the staff is not keeping track or ensuring customer safety - The staff was polite at the hotel and Premier Inn Restaurant (at this hotel beefeater), but unfortunately the restaurant served me something laced with allergen. When I went to the restaurant they asked me if I have allergies and I said yes to shellfish that includes crab and prawns. I am not even sure if they entered it into their system or made a note of it. We ordered beer battered fish and chips and a pesto sea bass fillet. They served it and gave no indication that it was an allergy risk or came into contact with shellfish or was cooked on the same surface or they didn't have any controls in the kitchen to ensure safety. Instead they just served it to us. I started eating the seabass fillet and two bites in I started coughing and though it started with a tickle in the throat and a slight cough and I kept eating and then it was just getting worse and worse, I stopped eating and I just ended up getting full blown asthma attack. Good thing I had my two puffers on hand, I took the ventolin several puffs, the symbicort puffer several puffs, I took 20mg antihistamine. During that time they asked if I was alright and said was ok even though I was still having issues - they offered lemonade and I drank that and we both left. I had to have another antihistamine before I could go to bed and obviously wasn't a good night. Also, I had to stay on top the asthma medication for the next week, with the puffers and the antihistamines and I was only in oxford for 3 days. It was not a good experience and could have been more dangerous if they had served that to someone that requires and epipen. It was the worst allergic reaction to shellfish that i have had to date. I complained via the portal on their website and haven't heard anything back at all yet. Don't stay/eat here if you have a food allergy!!!!!!
- 729samd (6/5): Ok for a one nighter - Stayed here in before not much changed room was fine typical premier inn. Pillows are still rubbish ended up with a bad neck food next door at the beefeater was mediocre. Ok for a night.
- TheWellbeingGamer (10/5): Decent stay - We were very happy with our one night here. Premier inn delivered exactly what we expected.
The staff on the front desk also friendly and courteous. I would happily stay again.
- williamsB8048WO (10/5): Overnight stay - We came down for a show in Oxford and decided to stay in the premier inn in Oxford, Kidlington. Rooms were great and the breakfast was amazing. Rekha, who was on the front of house was very polite and chatty, she is a great asset to your company!
- Flyer41081447788 (10/5): Very clean and tidy hotel, good service. - recently stayed at the Premier Inn Oxford Kidlington and was really impressed. The whole place was spotless — the rooms were fresh, tidy, and clearly well looked after. It felt comfortable from the moment I walked in. I especially want to mention Rekha at reception, who was so welcoming and friendly. She made the check-in process really easy and smooth, taking the time to help with everything I needed. It’s always nice to be greeted with a smile after a long journey, and she really set the tone for a great stay. Overall, a clean, comfortable hotel with excellent service — I’d definitely stay again.
- ChipCobb (6/5): Off to a Bad Start... - We booked this hotel as we were visiting Paignton sea front for the day. It offered the balance of lower prices than the sea front with better (free) parking.
Unfortunately, when walking towards reception, two staff members from the Beefeater and Premier Inn were confronting three local youths who were causing trouble. Their language and attitude were very intimidating causing upset to our children. They refused to leave the area and were abusive to another couple trying to check in. One of them entered reception and started throwing items at the staff. This was not the first occurrence according to a staff member. I then had concern for my car as they were hanging around in the car park.
Once checked in (with the apologies of the receptionist), we went to our room which was very spacious compared to other family rooms we have stayed in. It was clean and tidy. Unfortunately the air conditioning wasn't working as expected, leading to a very uncomfortable night, even in October (windows don't open).
We ate at the Beefeater restaurant for dinner and breakfast, which we couldn't fault. Great service, good food and drinks and they went the extra mile when they realised it was our daughter's birthday.
Sadly we won't return. We will look for something out of town in a more isolated location. If you read the reviews of the Torquay Premier Inn you will also find reference to anti-social behaviour.
- mad-sammy-cat (2/5): Overcharged for meal deals - I am trying to speak to someone regarding being over charged this weekend. I asked the receptionist to add 2 meal deals for our 1st night and realised shortly after that the system had booked 4!! The receptionist showed me her screen which was correct but when she brought the bill up it was wrong. She assured me it would be sorted but it hasn't. I have tried contacting the hotel but nobody answered the phone. This is incredibly frustrating as the rest of our stay was really good but this stress had done it for me
- JosieA121 (10/5): Helpful - Rekha was particularly helpful when we arrived late and tired. She was helpful with booking breakfast for myself and my family. Thanks, it makes a difference.
- stuarthardy3 (10/5): A great experience at this Premier Inn and Beefeater eatery - Another great Premier Inn and Beefeater Restaurant location on Brixham Road Paignton Devon. Spacious car park, so parking wasn't a hassle on arrival. Great check-in experience with friendly helpful staff, the hotel has 2 lifts giving access to all floors. We were located on the first floor with the room overlooking the main road outside the hotel. Although the road was busy there was no traffic noise to be heard, the window was a fixed window, but a very good air-conditioning was providing adequate air circulation. The ensuite had a large shower cubicle (with enough room to ahem! share a shower), and the room was very clean with all the room facilities functioning.
We chose a meal deal package for an evening meal and breakfast at the next door Beefeater Restaurant, well worth the investment. We chose to pay the extra and my wife and I ordered the Fillet Steak with the usual artist of fries etc, oh boy! The meal was exceptionally good, fillet steak was cooked to perfection. At this point I must point out the the Restaurant staff were very friendly and accommodating with a very special shout out to our server/waitress ERIN :-) who went above and beyond, nothing was to much for this wonderful young lady a credit to Beefeater. So, go for the meal deal you won't regret it.
Breakfast the following morning was also a great experience too, although and additional hot drinks making machine wouldn't go amiss as a small queue did cause minor disruption. Hot food was good, along with a good selection of cereals, yoghurts, fresh fruit etc, again well worth the money, a special mention here for the Blueberry Muffins, so delicious, don't tell anyone but we snuck some out for snacking on later in the day..... shhhh don't tell anyone. Anyway, overall experience at this particular hotel and eatery was very positive, and we will be having another single night stopoverv again to continue our exploration of the local area and stately homes. Would recommend.
- CornishGal487 (10/5): Another Great Stay at Premier Inn White Rock Paignton - We return to Premier Inn at White Rock as our first choice for the base for our break as it is ideally located for our stay with regular buses near to the hotel. Rooms are quiet and a free car park for guests. The rooms are spacious and quiet. Good value for money especially including the meal deal. Sufficient choice in the restuarant for evening meals and ample breakfasts. Service very good.
- BrianO1925 (6/5): Not the usual standard - Have stayed here before and it was pretty good. This time it was not as good. There was a hole in the carpet of the room, could have dusted a bit better. the bed sheet was clean, but had small black marks on it like mould.
The evening meal (Mixed Grill) asked for steak to be well done but not burnt, was pink in the middle. Hostess asked how the meal was, I told her, which she offered to get it changed, I said no thanks, she came back with she didn't cook it! Then the second fried egg was snotty, so I didn't eat much more
- S-j-English10 (10/5): First class customer service - We had made a mistake with our online booking and it had not gone through and we did not realise until we arrived to check in. Caroline and her colleague went over and above to help us sort this and to ensure we could still stay at the hotel. First class customer service from both, thank you!
- emmatU1730VM (10/5): Lovely peaceful stay - Lovely stay. Quiet room on the 3rd floor. Bathroom was neat and tidy with a bath. Only small issue was toilet took quite a hard press on the button to flush properly. Room itself was clean and tidy. The bed as ever in Premier Inn was glorious. King size bed and was so comfortable. Would recommend.
- J9495UTpaulk (2/5): Blood on both pillows - Spots of blood on both pillows. Completely unacceptable . Managed to find replacement pillows but I’d already put my head on existing pillows
- 213rayk (8/5): A great place for a break. But I ended up having a dislocated shoulder!! - My stay at the Premier inn was very good. Clean. Very welcoming staff the girl on the reception Tracey was exceptional.
And Becky. Steve and Jamie.
I had a major fall getting out of the bath onto the floor and dislocated my shoulder. Steve waited till the ambulance came and I was taken to hospital and I spent the night in the emergency department having my shoulder put back in. I had gone away for a break and thanks to no slip mat in the bath I now have several weeks off work to recover. I recommend anti slip mats are in every bath.
- mariecP7 (8/5): Good 👍 always enjoy our stay - Stayed here a couple of times now and we will be regulars in the future as our daughter is a oxford uni . Hotel is great everything you expect from. Premire inn clean bar ans restaurant on site .and a bath which i love . Good food . Staff nice and friendly happy in their work lots of parking . Nice an quiet area even thought its next to a small airport its not a commercial airfield only private planes . So not many and you dont hear then when in your room .
The only thing i had an issue with which is a minor problem and nothing to do with premire in . There is no mobile phone signal howevet there is Internet and WiFi signals and service which works fine x
- charlottefC2586UP (8/5): Clean, good value for money and a great location! - Me and my other half stayed here recently for 2 nights as a stop place while visiting Paignton Zoo. The location may be a distance from the town centre if you aren't driving, but there are plenty of bus stops near by. Location was perfect, if like us, you have a car. 7 minutes from the zoo, 10 minutes tops into the town centre and seafront. A few supermarkets, KFC, McDonald's, The Range, Lidl, and plenty more businesses within walking distance. The staff were extremely helpful and always met you with a smile and a friendly hello. The building is quite large (4 storeys) but lifts are available. Rooms were clean and exactly as described. The rainforest style shower was great!! Tea and coffee available in room with more items down in reception for you to help yourself to and if like me, you take a lot, the staff are happy to give you a bag for ease of taking it back to your room. Quite a large free carpark (which is shared with the Beefeater next door). We never had any issues with finding a space after coming back from days out, just remember to register your car on the tablet in reception on arrival. Good value for money. If I was ever in the area again, I would definitely stay again.
- Jet09519103308 (10/5): Exceptional Service from Claudia - Claudia was very forthcoming and helpful with my request and will definitely stay here again because of it! Great service!
- W7739AOstephenc (4/5): Very disappointed. - Very disappointed 😞. Was told that restaurant would be open - but it wasn't. Room was very basic- not even a glass to put in your toothbrush. Nearest restaurant was 10 minutes walk along a road currently having road works completed.
- mikestewart575 (10/5): Great Premier Experience - I have stayed in many Premier Inns but mainly in the North of England. This was our first time in Paignton and we were not disappointed, excellent checking in, very friendly staff (Rebecca) very organised booking the meals. Steve on the night shift.
Great rooms, very comfortable beds as usual and great showers. So a great Premier Experience and great value for money. Also need to mention the Beefeater attached to the Hotel was also exceptional with great breakfasts and evening meals very impressed with the staff there as well
- unkjhgt (2/5): Awful - We were informed a few days before that the Bar and Restaurant were closed, but had no idea how bad that would make our stay. Having subsequently made a complaint to Premiers complaints department, all I got was basically two fingers. Don't bother complaining because they do not care. What an awful Company.
- CAEWALES (6/5): Room and bathroom reasonably good. Service non existent. - The good: Close to Blenheim Palace, good sized room and reasonable bathroom. Berni Inn provided a reasonable breakfast and evening "pub" meal. Top ups for room items such as coffee and (the awful) packs of milk available in the reception area (bit of a misnomer!). Good parking.
Neutral: The hotel is on the edge of a new technology park opposite Oxford Airport.
The bad: Service is non-existent. Arrived and had to book in on a machine. No welcoming face to greet you. If you need to speak to anyone you have to call them from a back room. I requested the room be cleaned - which was duly noted by the male receptionist. I hung the card on the door handle which states that the room needs to be serviced and I have informed reception. When I returned that evening, nothing had been touched. I mentioned it to the female receptionist who shrugged her shoulders and said she knew nothing about it. I did state that the receptionist from the morning had written this down - and this was greeted with a further shrug. She did however give me clean towels.
The bed setee in the room was very grubby and frayed.
- andysA4141EG (10/5): Consistently good standard of stay - Good clean room & comfy bed. Shame there were no breakfast options available but I was made aware of this online at the point of booking.
- U8473SUdonnaf (4/5): ☹️ - They are refurbishing which is fine but they say complimentary breakfast which is just an orange or choc au pain. Car got marked in the car park due to all the builders trucks etc which I presume are the people doing the refurb. Perhaps avoid until work is completed. No upgrade offered after they cancelled breakfast etc
- Julian19751964 (8/5): Don't take some reviews too seriously! - Absolutely what you expect from Premier Inn although a little tired and in need of refurbishment. No issues finding the place and Sat-nav literally takes you to the front door . Yes it's on an industrial estate but that just means it's is quite at night! and yes there is no food or drink while under refurbishment but clearly needed so small sacrifice for future improvements. I was amused by the complaint from a non-resident regarding the restaurant and being given an honest opinion regarding pub-grub and actually was helped by the staff member and found her to be professional friendly and very helpful and would like to thank her for the assistance and honest opinions on choices of places for my wife and I to eat especially as we were residents in the hotel and never visited the area before. Nice touch with free coffee machine and takeaway cups as a gesture!
- L1911HPbernadettem (10/5): Good location and pleasant stay - This Premier Inn is in a very convenient location for anyone attending an event or wedding at Worton Farm. It has plentiful, safe parking and my room was very comfortable. I would stay here again.
- denewton (10/5): No problems at all - We had booked a couple of months ago so the room rate for a Sunday night so the room rate was pretty low. The room was large, clean, usual Premier Inn furniture and a good strong shower. No noise at all. Happy to recommend.
- 517JohnM517 (8/5): Another great stay in Kidlington - We have visited the hotel before so knew what to expect, We found the hotel to be well situated for a visit to Oxford, with easy access to the park and ride at the Oxford Parkway railway station the cost was £5 to park the car this enabled 2 people to travel on the bus to Oxford and back again using the car park ticket,
The hotel was clean and tidy and easy to find, we took advantage of the 2 course evening meal and a Buffett breakfast package along with a choice of a free drink of various choices, on one of the nights, and just breakfast on our second nights stay, all of which which worked very well,
- HartD75 (10/5): Friendly staff, clean hotel - The staff are incredibly friendly. Currently staying here tonight and I have to say the lady at reception right now is one of the friendliest staff members I have ever met in a premier inn, (I stay in a few for work). The restaurant is being refurbished like mentioned on their website but there are a few places around to eat. A lovely touch while the work is going on and unable to eat, is having tea and coffee at reception free of charge throughout your whole stay. Another little good will gesture is having a continental breakfast in the morning that you can collect from reception free of charge. The hotel is clean and welcoming. I honestly do not understand all the bad reviews, every hotel/restaurant needs a refurb now and again.
- geoffw681 (10/5): Great place to stay. - Booked to stay over one night as the location was located ideally suited to my function the following day. The hotel is very well presented with a Beefeater restaurant attached. The checking is done via machine and bar code but unfortunately I had no mobile signal so could not access my email so had to check in at the small reception.
The rooms were clean, tidy and comfortable as all the premier inns I have stayed at.
The restaurant was clean, service very good and value for money. Definitely stay here again. Very pleased.
- 227jennyf (8/5): Very helpful staff - Not the most glamorous of locations, but everything in hotel was as would normally expect for a Premier Inn, other than restaurant winding down for refurb - which I was warned about in advance.
What did stand out was that every member of staff was super-helpful and friendly, which was great and made a real difference.
- 309kariannem (10/5): suited our needs well - Needed somewhere family friendly to stop over. This place was ideal. Easy to find, affordable, accessible. Staff friendly, not too much foot traffic. Welcome. Food was good. Breakfast and evening meals offered a variety. car parking plentiful. Would visit again
- phillipgT5733LE (10/5): Excellent hotel - Had a lovely time, very good hotel staff good, very clean and food was good. As you would expect from a premier inn very comfortable bed. Also free parking with plenty of spaces 👍
- W2705ATdanielb (2/5): Won't serve to non guests - We stopped off for some food at this premier inn only to be told that there were only serving food to the hotel guests. The restaurant was empty and the member of staff sent us down to another restaurant by saying go to this one as it serves 'basic pub grub'.
Well I'm glad we didn't stop and eat at the premier inn now and we found somewhere else to eat
- 617craigo (2/5): Dirty hotel poor bedding and not. Enough towels - Arrived at the hotel and was greeted by Rekha who was so friendly and accommodating. We told her we had a room booked and for some reason premier inn booked and charged me for 2 rooms when only one was needed. After the confusion I was given my room card and made my way to my room. The room wasn’t clean it only had one towel when there was 2 guests. The duvet had a hole In it and the pillows was flat.
I went downstairs to see Rekha and she apologised profusely saying this was unacceptable and shouldn’t have happened. She then gave me another room and when I went up this was in an even worse state. The room wasn’t cleaned, the bed sheets were dirty and again only one towel. The bathroom sink had water in it from the previous guest. There was sweet wrappers under the bed and at the side of the bed.
Again I went too see Rekha who was mortified about this and again she apologised and gave me clean sheets so I could make my bed. Rekha also gave me complimentary breakfast for the inconvenience and free upgraded WiFi.
While the hotel itself wasn’t very clean Rekha was totally professional and I couldn’t fault her. Next day after an uncork sleep I went to reception so I could book my evening meal,but no one was there. I waited a good while but still no one came to see me so I had to leave for work. Would certainly not stay at the hotel again.
- kevinT3154UN (10/5): Another good stay at Premier Inn - Another good stay at a Premier Inn. Location is very quiet, however with the main road closure outside the hotel due to road works it's probably not a surprise. Access to the hotel and then the town centre is rather convuluted, with detours through the locsl industrial estate.
- natashac230 (10/5): Thank-you for a great holiday stay! - We had the best time on holiday this year. It’s a perfect springboard for daily visits. The aircon was magic during the hot days. It was clean, the option to have food added to our stay made it great value for money. We all slept amazingly because the beds were so comfortable.
- O1624EXandyb (6/5): Not the best - Unfortunatley, not the best experience for us. Room was hot and air con noisy. Only 1 set of towels for 2 people. No secure motorbike parking. Food for a gluten-free diet was non existent. Very expensive for what it was.
- amJ4362NH (10/5): Very good. - Very friendly staff and the room was very clean. Definitely recommend to stay here. Only down side is the bar/restaurant next door is card only which was a problem as my friends only had cash on them.
- J721LWnicolet (10/5): I give it 5 stars - WE HAD WENT ON HOLIDAY WITH MY FAMILY. WE HAD A GREAT SEEING OR THE FASCINATING BUILDINGS. WE WANNA SAY THANK YOU TO REK HA WHO HAS GIVEN US THE BEST EXPERIENCE EVER . SO WE ARE SO GREATFULL.
- peterfF1953ON (4/5): Well below usualy standard - This hotel is tired and, sadly, cannot be recommended. It is now virtually surrounded by construction works, with access tortuous and through a large industrial estate. The restaurant is apparently due to close shortly and the menus are now very restricted. Overall, we will look for another hotel when next in Oswestry
- 364yasinp (10/5): Great service - Great customer service by Rekha at the reception. very professional and helped make check in smooth. 10/10 experience
- Cardi-kid (4/5): Avoid,unless you enjoy being next to a building site - Situated adjacent to building site of new houses. Very noisy,usual building traffic, lorries,diggers etc.
Limited choice of food in restaurant, for some reason,also orange juice not always available- notice citing global shortage??
We always stay in Premier as good standards & value for money. This branch is in a very poor position in Oswestry, and also in need of some refurbishment.
- sandrabO5437GQ (8/5): Friday night stay - First time we stay at this premise inn and nice stay . Our room was clean light and big air conditioning bathroom nice no problems with room staff were polite and helpful the man at reception booked us a table for dinner at the beefeater next door too we didn’t do there meal deal as we wont having breakfast there the next day. Free car park just got to put car number plate in there machine in reception. Which he told us about Tea coffee sugar and milk if you wanted to top up in reception which he also pointed out to us . Nice stay and sleep nice premier inn to stay in . We stay here again
- jimN263EL (2/5): Run down, poor night's sleep - The Oswestry PI is very run down, and Oswald's Cross next door did not have half of the menu options. The bar stock was also running low, with two tap beers off and empty shelves.
Room 103 is above the reception door which does not have dampers. It banged until, at 11 p.m., I dressed and went down to reception. They arranged for it to be kept open. The banging started again at 5 a.m. I had a very poor night's sleep and did not enjoy the event I went to the next day (the reason for my stay) because I was so tired.
I have been using Premier Inn for about 30 years, and I used to recommend it as value for money. I have noticed it going down hill recently. This could end my loyalty to the brand.
- Lavalamp1234 (2/5): Disappointing! - Very disappointed as, having paid in full at time of booking, staff member refused to check us in for our room without us paying a further £8. Not a huge amount but frustrating as no explanation could be provided about why we were being asked to pay this additional fee. Didn’t have much choice as far from home & late at night. Staff member did not offer to resolve, just fobbed us off with an email address for customer services if we wanted to complain.
- D5161JXterryh (8/5): hotel wasnt bad but the beefeater was amazing the best in the area miles better than cattlemans(steakhouse) - alot of on site parking! rooms are good, but little short on staff could do with more!
but the best part of the stay is that in my opinion have the best beefeater linked next door to it we tried breakfast, lunch and dinner all of which was absolutely fantastic! easily the best place to eat in the area (believe me i tried)
- 186400Caroline (4/5): Dirty room, difficult to get at and in need of update - Firstly the access road off the island is closed and there is no diversion provided. This i isn’t the responsibility of the hotel, but they could put it on their website as a warning.
The room was not particularly clean. There were cobwebs all over the ceiling in both the bathroom and the bedroom. Unlike most Premier Inn, there is no sofa just a very tatty armchair, that didn’t look fit for purpose.
Have to say the staff were lovely, they rang the day before to check if I needed meal bookings and were very friendly on arrival.
I regularly stay in in Premier Inn and find this one well below standard.
- yasminhN5100SJ (6/5): Restaurant needs an urgent clean - The room was okay, though my parents’ room was much nicer. Air conditioning was inconsistent and often unreliable.
The breakfast restaurant was very disappointing — dirty and poorly maintained, with windows covered in handprints and tables left uncleared for long periods due to a lack of staff. It needs a thorough clean and proper upkeep. Food presentation was also concerning, with vegetarian items placed directly next to non-vegetarian ones, often mixing.
- edxxyy (6/5): The whole business is going under - The room was typical Premier Inn, basic.
The restaurant next door is being wound down. Very poor selection at the bar, limited menu, very bare restaurant. Sitting in there was very depressing. I am SO glad I refused the meal deal that my company usually insists on. I opted for room only.
This is probably my last stay here after 10 years of bookings
- 32nigelj (10/5): A nice stay - We only stayed a night in early August. Parking was free, which was a bonus. The booking was quick. We had the offer of evening meal and breakfast. We both had an evening meal. A mixed grill and a curry. Both were served hot, and among the best meals we have had out.
Breakfast was served hot(cooked breakfast) and delicious. Couldn't fault food at all. Room was nice and clean, Comfortable. It's what was needed.
- wommble (6/5): Plumbing issues - We stayed in the older part of the hotel - the rooms are tired and could really do with a tidy up but then we didn't pay alot and they were clean. The toilet was blocked for part of our stay (couldn't handle my h which we wanted to try and sort ourselves as im sure you can understand. We sorted it with a loo brush and some of the team were lovely however others not the most helpful when you say your toilet is blocked can I use another one - i had to ask for them to let me into another room as the staff loo was broken and the retsurant was shut 🙄
- HOI LUN (8/5): Happy stay - Nice and clean hotel with reasonable price.
Good value for the breakfast
- chrispO7049TN (10/5): Good choice when visiting Paignton - Friendly staff for the week. Clean rooms and happy to change bedding and refresh room. Air-conditioning could be better output.
Good breakfast, evening meal as expected standard menu. Zoo very close and 5mins drive to beach.
Good car park.
Steam train Good accessibility only 10mins away.
- 484glenc (10/5): Parking charge!? - I have stayed at this location several times before and have never received a parking charge.
On my last visit I did not see or was offered to use the electronic vehicle registration process, instead I was asked to enter registration on a printed slip supplied by reception which I did so.
I have now received a penalty notice from Horizon which I am contesting.
- paulatY5857HM (4/5): Nice but not practical - Overall the hotel staff were very pleasant and the bed was comfy. The only issues we had was the low water pressure in the bathroom, the noise from the room above us ( no soundproofing) and we had to spend our 4day stay living out of the suitcase as there were no drawers
Photos