Holiday Inn Tulum by IHG
Location: Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO, Tulum, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Escape to the enchanting Holiday Inn Tulum by IHG, where comfort meets adventure in the heart of Tulum.
Recreation & Relaxation
Soak in the sun at our inviting outdoor pool or unwind with a signature cocktail at our bar/lounge. With complimentary wireless internet, stay connected while enjoying your well-deserved break.
Gourmet Dining
Savor delightful meals at our on-site restaurant or grab a quick snack at our cozy café. Indulge in a cooked-to-order breakfast on weekends to start your day right.
Convenient Amenities
Our hotel features 108 stylish guestrooms with premium bedding and flat-screen TVs. Benefit from a 24-hour front desk, free self-parking, and luggage storage for a hassle-free stay.
Experience the magic of Tulum; book your stay with us today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Free self parking
- Proposal/romance packages available
- Wheelchair-accessible pool
- Change of towels (on request)
- Change of bed sheets (on request)
- Accessible shuttle
- No accessible shuttle
- Smooth flooring in public areas
Rooms Available
-
Suite, 1 King Bed, Pool View
1 King Bed
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 1 Queen Bed, Pool View
1 Queen Bed
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed
1 King Bed
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room
1 Twin Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 2 Double Beds
2 Double Beds
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Suite, 1 Bedroom (Jungle View)
1 Twin Bed
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 2 Double Beds, Pool View
2 Double Beds
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 1 King Bed (Jungle View)
1 King Bed
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed (Outdoor Private Pool)
1 King Bed
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 1 King Bed, Pool View
1 King Bed
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 1 King Bed
1 King Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
Overlooking the city
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop workspace, phone, and window screens; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Shower
- Telephone
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
Guest Reviews
- Emile (8/5): - I like the convenience of the location. Its close by the supermarket and shops.
- Alejandro (8/5): - Just to spend the night
- KARLA LIVIER (10/5): Muy buen Hotel - Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca
- Juan José (10/5): - Conviene su ubicación
- MARIA DE LOURDES (10/5): - Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel
- Alejandro (10/5): - Todo Muy bien servicio excelente muy recomendable
- ERICK (8/5): - Todo estaba bien solo que huele a coladera pero todo los demás excelente
- HENRY NELSON (10/5): - Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa
- Francisco J (10/5): - Todo bien. Laura Genial !
- SALVADOR ANTONIO MONROY (10/5): - Camas muy cómodas
- Alicia (10/5): - I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
- Angel (10/5): - Muy buen servicio y estancia muy agradable, el servio del personal excelente
- Neghina (4/5): - No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.
- Janet (10/5): - Hotel muy limpio, cómodo, sin ruido, el Personal muy amable
- Cynthia A. (8/5): - The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
- Renee (8/5): - Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
- Lupita (8/5): - El personal que atiende por teléfono debe estar capacitado para explicar el acceso al estacionamiento del hotel y deben poner un cartel o algo que indique por dónde entrar para no equivocarse se escaleras y el elevador debe llegar hasta el sótano.
- Argelia (8/5): - En sus pasillos hace demasiada calor no hay buena ventilacion
- Myrna (10/5): - Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
- Jesus (10/5): - Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
- James (10/5): - Nice pool. Good internet. Helpful staff.
- Martin (10/5): - El hotel esta muy bien, solo que en Expedia lo anunciaban con otro nombre y batallamos poara llegar
- Aniqa (10/5): - The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
- Jorge (10/5): Perfect for us - This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Photos
