Westlake Pearl Suites - By Pegasy Group
Location: 70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, 100000, Hanoi, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of luxury and tranquility at Westlake Pearl Suites - By Pegasy Group.
Indulgent Spa Services
Unwind at our full-service spa, offering an array of massages, body treatments, and rejuvenating facials designed to restore your energy and enhance your well-being.
Gourmet Dining Options
Savor delicious meals at O Doucer or grab a quick snack at our inviting coffee shop/café. Start your day with a delightful local cuisine breakfast available daily from 7:00 AM to 10:30 AM.
Modern Amenities
Each of our 23 air-conditioned rooms is equipped with Smart televisions, minibars, and complimentary Wi-Fi, ensuring you stay connected and entertained during your stay.
Don’t miss your chance to elevate your travel experience—book your stay at Westlake Pearl Suites today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Health club
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Health club
- Full-service spa
- Use of nearby fitness center (discount)
- Tours/ticket assistance
- Pilates classes on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Offsite parking reservations required
- Couples/private dining
- Proposal/romance packages available
- Health or beauty spa nearby
- Bicycle parking available
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Superior Double Room
1 King Bed
215.3 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 40-inch Smart TV with digital channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Turndown service
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Family Suite, Balcony, Lake View
1 King Bed and 1 Twin Bed
Furnished balcony/patio with lake views
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - 40-inch Smart TV with digital channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Turndown service
- Free WiFi
- Room and bed type depend on availability check-in
- Furnished balcony or patio
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Junior Double Room, Lake View
1 King Bed
322.9-sq-foot room with lake views
Internet - Free WiFi 50+ Mbps
Entertainment - 40-inch Smart TV with digital channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Laptop workspace, double sofa bed, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Turndown service
- Free WiFi
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Classic Double or Twin Room
2 Large Twin Beds
193.8 sq feet
Internet - Free WiFi 50+ Mbps
Entertainment - 40-inch Smart TV with digital channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop workspace, phone, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Turndown service
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
-
Executive Suite, Lake View
1 King Bed
35-sq-foot soundproofed room, furnished balcony/patio with lake views
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - 40-inch Smart TV with digital channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Turndown service
- Free WiFi
- Furnished balcony or patio
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Chef
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Guest Reviews
- Van Huy (10/5): - The staff is friendly. The manager is very helpful when I need help.
- Ee Chieng (6/5): - good location with plenty of amenities nearby. room is clean and staff altitude is excellent. one thing i dislike is the shower area which is a bath tub. it is quite slippery when wet. It can be a safety hazard for elderly. suggest to have breakfast at cafe nearby.
- François (10/5): - Personnel très avenant et qui fait tout pour que l'on passe un bon séjour
- Lærke (8/5): Great service - Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased.
- To (10/5): - The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
- john (10/5): - nice hotel in a good location
- Quang (8/5): - The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
- john (10/5): - very good hotel with great customer service. the staff are very friendly and helpful. rooms are a good value clean and quiet
- john (10/5): - great hotel good location, friendly staff. they also help with tickets and have breakfast there
- john (10/5): clean hotel with excellent service - Good hotel in a nice neighborhood. good value and easy to get around. they offer help buying bus tickets and other activities. you can get picked up at the hotel
- john (10/5): great hotel - great stay! clean hotel. I have stayed here many times. it's in a nice neighborhood. not far from the Old Quarter but more chill
- g (10/5): - スタッフの方々何親切に対応してくれました。部屋の感じも素晴らしいです。 ハノイに来たら、また泊まりたいです。
- KASUMI (10/5): - スタッフはどなたもとても感じよく対応してくれるので安心です。客室はとっても清潔で、ベットも枕もバスルームも日本のシティーホテル並です。ホテルに泊まる時、寝る時の灯りに困ることが多いですが、間接照明の調光ができることがすごくうれしかったです。私が宿泊したのはベトナムに多い窓のないお部屋だったんですが、遊びに出ていたのでさほど気になりませんでしたが、唯一のデメリットを書くなら、というくらいで、おすすめのホテルです！
- john (10/5): excellent hotel - good hotel, great staff very helpful
- john (10/5): good location - nice customer service and nice rooms
- PHIL (6/5): - Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
- ali (6/5): - Not really perfect
- Thomas (10/5): - The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
- Verified traveler (8/5): - 직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
- Craig (10/5): Hanoi vacation - My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
- john (10/5): Amazing hotel - Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
- john (10/5): Nice hotel with good staff - Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
- To (10/5): - Room is neat, clean and luxurious. Staff friendly, support me a lot.
- duan (10/5): excellent - We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
- Verified traveler (10/5): Best customer service - This is one of the best hotel I ve stayed in. The room was spacious and very clean. I liked the service too. They provided warm welcome and were always willing to help the customer
- Daniel (10/5): - The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
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