Hotel Hacienda Aguacaliente

Location: 4700 Blvd. Salinas Aviacion, Tijuana, BC, 22014, Tijuana, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Full-service spa
• Front entrance ramp
• Free WiFi
• 24-hour front desk
• Sauna
• Steam room
• Breakfast available (surcharge)
• Free use of nearby fitness center
• Full-service spa
• Smoke-free property
• Wheelchair accessible parking
• Snack bar/deli
• Casino nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• No elevator (single level property)
• Well-lit path to entrance
• Stair-free path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Luxury Double Room

  2 Queen Beds

  452.1 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 58-inch Smart TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Luxury Room

  1 King Bed

  258.3 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 58-inch Smart TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Junior Suite

  1 King Bed and 1 Double Sofa Bed

  678.1 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi 25+ Mbps

  Entertainment - 58-inch Smart TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop workspace, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Private bathroom
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• nawar (10/5): - Thanks
• Abel (10/5): - Excellent
• Steven (6/5): - This is a new hotel. It was a 3 night stay for my wife and I. The exterior of the hotel is very nice and attractive. They have a nice pool and patio area. The staff is very friendly. The housekeeping situation, however, needs to be improved. Both mornings that we recieved housekeeping service.......they would forget replenish soap and enough towels for both of us. There is a coffee maker in the room but they would forget to replenish the coffee for the coffee maker. We had to go find the housekeepers to get these items. Guest do not like to be inconvenienced and frustrated for these type of things. They also did not clean the bathroom the second morning we were there. There is a great restaurant, El Portero, in the front of the hotel that we strongly recommend. It is so convenient to the hotel. The breakfast buffet we had on the Saturday morning we checked out.......was terrible. Most of the food was obviously leftover from their restaurant from the day before. It was breakfast but they were serving day old chinese food, sushi and other leftover food from the day before. The only thing fresh were scrambled eggs, bacon and some fruit. We were very disappointed with the buffet and it was not free. Had to pay for that. We should have gone to the restaurant. Not sure if we will stay at this hotel again. Many other great ones to choose from in Tijuana.
• Jess (10/5): - Amazing pool and spa area
• Christopher (10/5): - Everything.
• Juan Carlos (10/5): - Excelente hotel a buen precio, céntrico y a pasos de varios restaurantes y cafés
• Juan (10/5): - Just insist on getting more towels and remind them also ask for a mini fridge
• Miguel (10/5): - Very Nice, And Clean And Beautiful
• Jennifer (10/5): - Everything was just great!
• hanan (8/5): - It's a new hotel
• Jose (10/5): - Will be back
• Jesse (6/5): - Cleaner floors, better water flow in showers.
• Santiago (10/5): - Everything super great. Just 1 thing if they would have something to hang the towels in bathroom
• Eddy (10/5): - Everything is very close to the hotel. You only get one key for your room so if you have company its difficult to get it without assistance. A lot of food options in walking distance or cheap uber rides. The rooms dont have fridges so asking for ice becomes a hassle.
• Patrick (10/5): - Pool attendant was super helpful and friendly! Loved the pool area!
• Marco (10/5): - there pool is very nice
• Rosario (10/5): Excellent place to stay - The servers were excellent with people’s great skills. Leonardo and Rous were awesome serving. The parking is private and nice. Massage services great and food is good. Plenty services around and people are so friendly. Close to everything. Please d not gentrify.
• Jose (10/5): - Everyone there is so kind and helpful
• Karla (8/5): Clean room - The hotel overall is great! Super clean, staff was amazing, great location, super comfortable bed. But the room was missing certain useful things: no hooks to hang towels in the bathroom nor a place to put your things while taking a shower. Even though the room is spacious it's lacking the comfort factor. It feels more useful, than relaxing. For the price I'm expecting a more of a wow factor
• Jose (10/5): - I did enjoyed it
• Heidy (10/5): - The hotel is clean , staff are friendly we got vip room it’s was super nice clean . Unfortunately they only gave us 3 towels for 4 people so I had to ask for more. The breakfast buffet it was horrible the juice was water it down it didn’t had a variety of things. it wasn’t what I was expecting from the hotel. I have stay in multiple hotel in tj and the food are great . Expect for one . I purchased 3 green juice from the bar the first one was good but the next was only foam . On Sunday I got another juice but I saw the girl from the bar that she just poured it from the blender one they made I didn’t know how long ago. I really appreciate it if they make it instantly but didn’t want to be rude so I just took it. We got 4 messages it was really relaxing . But overall it was great.
• Jime (8/5): - Staff are very friendly
• Alejandra (10/5): - Welcoming, efficient and professional staff. Good taste of food and service at pool with family environment. Clean property and convenient location.
• Diana (10/5): - All in one.
• Brenda (10/5): - Staff were very friendly. Everything during our stay was perfect.
• didier (10/5): - Good experience thanks
• gabriel (10/5): - It has a family oriented environment, the pool, sauna, steam room and jacuzzi are great. All the staff are very nice and ready to help
• Sergio (10/5): - Great place close to every
• Sylvia (10/5): Great Place with Great Amenities - The service was impressive, we paid $100 a night, and this was very well worth it. The room's bed was very comfortable and the bathroom was very modern. The breakfast/brunch was very delicious. We will definitely return.
• Arlette (10/5): - Such a good place, everyone is super nice and everything is super close
• Sergio (8/5): - I left my Labubus in the room hope they give it back to me 😪
• Luis (8/5): - Good breakfast
• Kevin (8/5): - Felt safe. Staff was friendly and helpful.
• Adam (10/5): Hotel Hacienda Aguacaliente - Nice hotel in TJ. It had a boutique feel. The room was clean and looked new. The breakfast buffet was delicious and reasonably priced.
• Barbara (6/5): - The Rooms not really clean ,to small dusty around the hotel I not recommended I The best hotel are in Ensenada lucerna and coral and Marina hotel
• EVA (10/5): - I loved my stay here !!!
• ramon (10/5): - It feels like 5 starts hotel .
• Zenaida (8/5): - The hotel is beautiful and clean. The staff - from reception to cleaning personnel - are helpful and attentive. The amenities - restaurant, pool, steam, sauna, gym, and hot tubs are great. The security service is very present. The room was spacious, tasteful, comfortable and clean. The only negative is that the bathroom window didn't have a screen, had to keep it closed. Overall. Hotel is wonderful, I will be returning!
• Norma (10/5): - Very nice clean room and very comfortable bed. Biggest TV I’ve ever seen in a hotel room
• Manuel (10/5): - The crew staff was very
• Oscar (6/5): - The hotel was very knew. It is off the beaten path...But a very cool vibe area. The staff is so attentive and fabulous. Having said that, they have some issues to work out. The first being that the
• Jose (10/5): - Loved it !
• Martin (10/5): Great place. - We were there overnight, enjoyed our stay.
• Jose (10/5): - It was really nice place
• Oscar (10/5): Good hotel - It's a good hotel and has great service at the pool área. I'm the room it does not towel holderd nor a chair to sit, the a/c turns off when You leave the room, and takes a while to cool down,
• Jorge (8/5): - This place is new, clean and close to shopping. Street noise is pretty lout. Could hear it in our rooms.
• Luis (10/5): - I love it great customer service
• CARLOS (10/5): - Very well kept and safe enjoyed a night watching movies with family. Good little get away.
• Arlette (10/5): - Very clean and the service was great , had security 24 hours
• Evelyn (10/5): - Always a great time staying there
• Fabian (8/5): - .
• Delores (8/5): - Breakfast was not that great but staff was very good
• Tanya (10/5): - loved staying here very pretty, rooms are very clean. staff are super friendly overall 10/10 would stay here again!!
• Heidi (10/5): - Absolute new favorite place to stay in TJ. We felt very welcomed and safe and all the amentities were wonderful. Can't wait to go back.
• Katelyn (10/5): - Beautiful property! Not to mention staff goes above and beyond. You can also check in early for a small fee. The pool, hot tub and room were in excellent condition, extremely clean and really comfortable beds. Shower head is luxury. Most importantly, the PEOPLE that work at the hotel made the experience worth well beyond what we paid.
• Sunny (10/5): - Clean. Safe. Remodeled. Pool staff amazing. Restaurant bartenders kind of on the slow side.
• Daniel (10/5): - Me encantó demasiado regresaría ah quedarme aquí de nuevo
• Lisa (6/5): - We spent three weeks here as my husband was getting medical treatment. This is a MOTEL! Pros Hotel is new so it’s clean. Bathroom is really nice with a rain head shower .It’s got a big screen TV and plenty of storage for putting away clothes and stuff. Pool area is very nice. There are two hot tubs and they have some loungers with towels available at the pool. There is a restaurant however it’s located in the pool area ( not indoor ) although there is a covered area that most of the tables are under There’s also a gym, sauna and steam room and they just added a spa (massage &facials) Most of the staff was nice and responsive to requests my favorite was Robert the pool attendant Cons At check-in expect to sign a form detailing room, furnishings, and the amount you will pay for them if you damage them. The rooms do not have mini fridges. They do not have like ice buckets, and there’s no ice machine for which to get ice. They do not have a chair or table/desk. They do not have a coffee maker or cups. There is not complimentary coffee or water in the lobby Our room was usually cleaned as late as 6:30 PM I had to request that they clean our room by 2 PM as he needs to rest in the afternoon, Unfortunately that wasn’t always the case We were on the lower level of a two story motel and there were no handrails on the stairs coming down to this level. There was only a lift no elevator!
• Israel (10/5): Recommend - Thank you we enjoyed everything Service clean
• Ramon Armando (10/5): - Good location.
• Maria (10/5): - Excelente servicio desde check in hasta check out.Todo el personal es muy atento. Estuvimos para el fin de semana de baja beach fest e incluso el hotel ofreció transporte al evento lo que fue muy conveniente. Gracias a Francisco por el trato amable y seguridad en la transportación.
• Leonardo (10/5): - Great experience, pool was lit, spa was good and over all staff was amazing $15 transportation to Baja fest!
• Chrystian (10/5): - Excelente calidad- precio
• Leyth (10/5): - We had a little mishap with the air conditioning. The staff were very apologetic and gave us another room that was perfect. We definitely will stay again.
• Robert (8/5): Good but attention to details by management - Bed was great. Coffee in the lounge was an issue, also room service was below average
• Jackie (10/5): - comfortable bed
• Yered (10/5): - yes
• Antonio (10/5): - Easy parking and the food
• Armando (8/5): - Good staff
• Jason (10/5): - Love how clean and updated the property is. Have stood here multiple occasions and quality has not dropped
• MANASSE (10/5): - There is a bad smell coming out from the sink
• sandra (8/5): - So far it was a great stay, nice and clean. I just did not like that it didn’t look sold out and the receptionist gave us a room right in front of the office and I feel that I didn’t have privacy when ee open the door or window. However the property was great and the room was spotless.
• Jorge (10/5): - Stayed for one night but really enjoyed since they keep everything clean
• Juan M. (8/5): - Bed very comfortable
• Jesse (10/5): - Nice and clean.
• miguel (10/5): - I loved it. I loved that the pool was heated and open late made me feel like I got my moneys !..
• Jorge (10/5): - Pool by the eating area was great. (Not to mention pool is heated). Nice restaurant up front . Definitely a good place to stay
• Blanca (8/5): - I enjoyed my stay loved the rooms so beautiful and the pool area is the best they have sauna and steam room it was a plus for me.
• Michael (10/5): - Very close to the dentist I had to see. Nice place to be.
• Alejandra (10/5): - I had stay in several hotels in Tijuana including the grand hotel Tijuana and Rosarito hotel. This has been the only hotel with comfortable beds, that don’t feel hard as a a rock. I also enjoyed the pool area and staff service as well. Overall this place was great , room was clean and beds comfortable.
• Samantha (2/5): - They didn't clean our room for two days and even though we told them they didn't care, their answer was you didn't told us to clean it up, they were careless and rude.
• Victor (10/5): - The hotel was nice and accommodating. Very convenient with options of restaurants near by. Place was clean and quiet. I would recommend this place and l would stay here again.
• Alejandra (10/5): - I have stay in several hotels in Tijuana , including the grand hotel Tijuana and Rosarito hotel, and this has been the only hotel with comfortable beds that don’t feel hard as a rock. I also enjoy the pool and staff services. Overall stay was great ; clean and comfortable.
• Maricela (10/5): - Los cuartos muy comodos y el personal muy cerbicial .
• Hector (8/5): - What we liked Location: Convenient for crossing the border, close to Agua Caliente area, shopping, restaurants, and the casino. • Value: Generally affordable rates for the area. • Staff: Many guests say the staff is friendly and helpful. What feels authentic • Feels authentic: It’s not overly touristy — more like staying where locals might stay. • Some rooms have balconies: Nice if you get one with a view of the city or street life. What we didn’t like • Maintenance: A few reviews mention small maintenance problems (like AC, plumbing, or WiFi issues). • No frills: It’s pretty basic — don’t expect luxury amenities.
• Kristina (10/5): - Safe...new and clean...comfortable...nice pool area.
• Vanessa (10/5): Amazing Stay! - They were very attentive and friendly. I come to visit my dad every year and this was the best location yet.
• Nancy (6/5): - Great staff but property was missing some essential Like small fridge we couldn’t figure out how to use the lights. Plus it was in the opposite side of the border which can take centuries to cross.
• gabriel (10/5): - Amazing staff would definitely stay aga
• Lourdes (10/5): Great service - Great hotel, comfortable beds, clean rooms, hotel staff is extremely friendly and helpful. The only negative comment would be the awful sewer smell in the bathroom that is overwhelming at times...
• Isaias (10/5): - They have very good service , everyone is very n8ce and respectful, everything is very good. That only thing is the pool and Jacuzzi need more attention in the water doesn't look to clear. Besides that the rest is good. I will come back again and i recommend to everyone
• Claudia (10/5): - It was a really good experience
• robert (10/5): - Property is new. We didn't have a safety deposit box in the room. We were told they have been ordered. Property just opened. Overall, highly recommend.
• Francisco (10/5): - Very good,recommended.....
• Gerardo (10/5): - Segunda vez que nos quedamos aquí! Excelente!!
• Alejandro (2/5): - @ Check in did not get the room I paid for, unbelievable
• Reynaldo (10/5): - It is so quiet and clean and perfect location
• Peggy (8/5): Pretty great! - The hotel was very clean and most of the staff were very nice and very helpful. The neighborhood felt less nice and the food locally was ve tu under par.
• CINDY (10/5): - Atzelente hambiente
• Ricardo (10/5): - Great stay

Photos