OZ Hotel Collection

Location: 6-164 Carrera 2, 6-164, Cartagena, 130001, Cartagena, CO

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Concierge service
• Wheelchair accessible
• Free breakfast
• Safe-deposit box at front desk
• Smoke-free property
• Tours/ticket assistance
• Rooftop terrace
• Beach towels
• Free buffet breakfast
• Dock
• Change of towels (on request)
• Change of bed sheets (on request)

Rooms Available

• Classic Double Room

  1 King Bed

  484.4 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 53-inch TV with cable channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Desk, laptop-compatible safe, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • In-room massage available
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Champagne service
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Presidential Double Room, 1 King Bed, Partial Sea View

  1 King Bed

  Overlooking the sea (partial)

  
  

  Relax - In-room massage available

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 53-inch TV with cable channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • In-room massage available
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Champagne service
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Junior Suite

  1 Queen Bed and 1 Large Twin Bed

  699.7 sq feet

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 53-inch TV with cable channels

  Food & Drink - Minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop-compatible safe, laptop workspace, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • In-room massage available
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Champagne service
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Carlos (8/5): - Buen servicio
• Ikenna (6/5): - Newer hotels so definitely some gaps in knowledge and attention to detail. Very average experience.
• Gabriela (10/5): - Todo estaba excelente
• jose antonio (10/5): - Muy limpio el lugar agradable y buena comida
• Phillip (10/5): - Los Jugos del Desayuno estaban fermenrados.
• Jesus (10/5): - Todo perfecto
• Patricia (10/5): - Great hotel. Beautiful and walking distance from the beach.
• cyril gorrero (10/5): - I had a great time staying in this hotel in Cartagena. Location was accessible to everything . Staff were so nice and accommodating . Breakfast was good .
• Gabriela (10/5): - Habitación limpia y tiendas cerca
• jenny (10/5): - El chico Alberto nos atendió súper bien , muy servicial , amable , respetuoso y pendiente a nuestras necesidades, trato espectacular y muy profesional de su parte .
• Gabriela (10/5): - Really enjoyed my time here! The hotel is super clean, staff is helpful, and the location makes it easy to get around. The vibe is relaxed but still has everything you need. Would for sure stay again
• Deborah (10/5): - such a nice place to stay in Bocagrande Cartagena. close to nice brunch spots too and lots of shopping and the beach. will definitely be back.
• Al-Ghazali (10/5): - Could hear noise or conversations from room next door
• Bernard William (8/5): - I recently stayed at OZ Hotel Collection in Cartagena and overall had a good experience. The hotel is very clean and well-kept. From the moment you arrive, the doorman greets you warmly and helps with your bags, which made me feel welcome right away. The front desk staff were professional, though I think for tourism purposes, stronger English communication would really help international guests. One major disappointment during my stay was when I registered a guest to visit me at the hotel. Despite properly registering the person, once we entered my room, the staff immediately called and informed me that the guest could not stay. This left me feeling embarrassed and humiliated, especially since I followed the process in good faith. I later spoke with the manager Omar, who explained it was the hotel’s rule, but it would have been better if this policy was made very clear up front. On a positive note, I want to give a special shoutout to Edgar, the bartender, who has a wonderful personality and made the experience at the bar enjoyable. Staff like him truly add value to the hotel. Overall, OZ Hotel Collection offers a clean and comfortable stay with attentive service at the door and bar. However, clearer communication around guest policies and stronger English support would improve the experience for international visitors.
• Kiranmayi (10/5): - Beautiful Interiors & Excellent service .
• Julmilys (10/5): - Perfecta ubicación!
• Hector Lora (10/5): - Excelente servicio, personal muy amable
• Pedro (10/5): - Everything was ok
• Marisol (10/5): - Es de los mejores hoteles para hosoedarse en cartagena, esta en la zona hotelera y eso hace que todo quede súper cerca. No puedo dejar pasar las atención tan linda y anable que tienen todos en en el lugar. Es tan linoioo tan agradable y binito
• Laura (10/5): - This hotel is so beautiful. All the interior design is amazing
• Norma Adriana (10/5): - Muy buena experiencia , el staff muy amable el desayuno muy bueno, en general muy buena experiencia
• Nicolas (8/5): - Only two negative things: they don't clean the toilet, and I requested two towels, and after 4 hours they never arrived. I had to go down to reception to request them again. One more observation: the reception staff should be more trained regarding tax-free issues for nationals and citizens.
• Alberto (10/5): - Great hotel, staff were helpful, attentive, nice. Pool was great. Breakfast was good
• Karen (10/5): - Servicio excelente, especialmente Alberto que nos recibió y trató muy bien durante toda nuestra estadía. Muy buena localización y el hotel muy bonito.
• Diana Amairany (10/5): - Súper amable el personal, cerca de restaurantes y tiendas de conveniencia y a unas cuadras de la playa
• Marry (10/5): - Hotel com uma ótima estrutura, tudo novo e ótima localização.
• Jeniffer (10/5): - I loved this hotel very clean and nice staff I would definitely recommend
• Eduardo Martin (10/5): - Service and staff was excellent, easy to get transportation. Nice coffee shop nearby.
• Eliezer (10/5): - Todo,excelente hotel, todo el personal super amable
• Luis Fuentes (10/5): - Todo nos gustó
• Camila (10/5): - Nos fue excelente con nuestro hospedaje, lo recomendamos al 100%, la pasamos muy bonito. Experiencia linda y acogedora
• Melvin Nohel Gomez (10/5): - Excellence in everything
• Rachel (10/5): - Great place to start your vacation
• Silvia (10/5): - Bellissimo hotel con molti servizi (palestra piscina). Materasso queen comodissimo
• Cielo (8/5): Muy acogedor - Muy limpio todo muy amable el personal de servicio sólo que se escuchaba ruido de la pieza de alado después todo bueno muy lindo acogedor y buena ubicación
• Bruce Edward (8/5): - Hotel was nice but with the exception of a few the staff was unfriendly yet professional. Shower Water was hot but sink water was premixed and lukewarm. With only 2 elevators you were always waiting and it was always crowded. Breakfast was average or lower and it was crowded and people waiting around for seating. Also they charge for espresso. Housekeeping was excellent and friendly. The lobby bar was very expensive. You need a key to get to your floor so there is that extra level of security.
• francisco (8/5): - La habitacion es muy limpia pero no tienen en la habitacion botellotas de agua, cafe, no tienen plancha, para comprar agua tienes que caminar para llegar a una tienda. En el servicio del desayuno el buffete es bueno pero los mesoneros no estan pendientes de atenderte con el cafe y el agua.
• Javier (10/5): - Hotel casi recién inaugurado, con muy buena atención
• Pedro (10/5): - Accesible, are you fin
• Lucia ivonne (10/5): - Ubicacion Desayuno La atencion La propiedad muy bonita y cómoda recomendadisimo,
• Bryon (10/5): - great service convenient location
• Miranda (10/5): - Very nice hotel and great staff. Will visit again!
• Harry (10/5): - Exelent services, clean room, breakfast is very good, everyone are ready to help you for anything.
• Wanderlann (10/5): Excelente - Incrível. Muito bom o atendimento.
• Felippe (10/5): Hotel espetacular - O hotel é incrível, os funcionários são muito atenciosos e gentis, a localização é muito boa pra quem quer conhecer a parte de boca grande perto de shoppings, mercados e restaurantes. Fomos recebidos com bebidas de boas vindas e na recepção sempre tinha água gelada de cortesia. A piscina é excelente e o hotel oferece ótimas comodidades. Até quando tivermos um problema em nosso quarto um funcionário apareceu imediatamente e resolveu (mostrando que hotel realmente se preocupa com o bem estar do hóspede) voltaria novamente sem nenhuma dúvida.
• Carlos (10/5): Excelente hotel - Excelente atención, hotel nuevo y acogedor
• Jaime (10/5): - Staff - Breakfast was very good. Pool .
• Adrian (10/5): - Great hotel, definitely worth to pay the additional for a Junior suite. So much more space. Comfy bed and all staff were really helpful.
• Rosana (10/5): - Super good hotel. Clean room, yummie breakfast. Friendly people working there.
• Tatiana Nakia (10/5): - The staff were very attentive and helpful. Everyone was super friendly and happy to help. There was a few language barrier situations however everything was always understood. There are several people trying to sell you things at all times from taxi drivers in the lobby, at the front, and around the town. I was there early August 2025 and they were still completing construction in the front. The buildings next-door were still being renovated and several times at night. We would see a lot of rats and roaches, they would never be inside, but just very close to the front of the property. Overall, this stay was great! I loved that breakfast was included. I loaded up with a lot of fresh fruits daily. It was very aesthetically pleasing, especially at the top floor with the pool. The bed was comfortable and the room I was in, is spacious. Everything was modern and the view was amazing. I would absolutely return and recommend this place.
• Sidney (10/5): - Its new and really beautiful nice vibes good staff especially the waiter eduardo and doorman miguel super attentive and nice always smiling and happy see you guys in January and the buffet in the morning is really good .overall the hotel is super nice will be back miss it already .the hotel staff members are just great .just love the hotel.
• Sandra (8/5): - Good in general. It’s a brand new hotel in the heart of the modern tourist area with plenty of restaurants nearby and 2 blocks from the beach. It’s pretty and the rooms are nice with great views. However, maybe because they just opened a few weeks ago, some things need fine tuning. For instance, there is no hot water, which was a major deal to us. It’s important to have this option for people who want it. Also, the mattress was hard as a rock and a very odd thing happened - we requested two more bath towels (the room had one hand towel, one mat towel and two bath towels) and we almost had to beg for these. They wanted to know exactly why we wanted two more towels and asked to see the two that originally came with the room. They finally gave them to us but made a huge deal about it. Power goes out a few times every day but just for a few seconds. But it’s scary when it happens the first time and you don’t know what’s going on. We had room service and did not like the food at all but the natural juices were delicious. Very expensive too. The buffet breakfast was great and included several local dishes as well as the usual. Great service too. No parking. You can hear absolutely everything from next door. The guy on the other side of the wall wouldn’t stop coughing and we heard it as if he were in the same room. Same with conversations and cleaning.
• Lorraine (8/5): - Oz hotel was clean and the staff is very attentive to the quest. The room was clean when we arrived no issues. The location is great is walk to stores and restaurants. It is about a 20 minute draw to the airport and major tourist attractions
• Jeisi (10/5): - hermoso
• Katherine Escandon (10/5): - Excelente!!!
• Xrisanthi theodora (10/5): - Todo muy bien, todos muy amables y excelente servicio y actitud
• Abraham (10/5): - Excelente
• Ludwing Ademir Rodas (10/5): - Excelente lugar, todo muy limpio y comodo
• Sheila (10/5): - muy bueno
• Carolina (10/5): Excelente - Excelente!!! El servicio, las instalaciones, la comida… todo estuvo genial
• Luis (10/5): - Excellent experience!!
• Frida (10/5): - Un lugar muy bonito, ambiente agradable y las instalaciones en perfecto estado. La atencion de todo el personal fue excelente y la comida muy buena,10/10 para el hotel.
• Sue- Ann (10/5): - Excellent
• Emanuela Duarte (10/5): - Wish that the rooftop was opened at least. The pool closed at 8pm but I thought we could enjoy the rooftop.
• Anthony William (10/5): - A very beautiful and clean hotel. He had great food and pool area. They made great drinks and cappuccinos. The staff were very nice and friendly. Highly recommended.
• Yadany (10/5): - Súper bueno,maravillozo
• Vashawn (4/5): - The hotel is beautiful it was open only one week prior to my arrival. There are only two elevators for 18 floors. There is no a/c in the elevator. The electricity and the water was going out everyday. My last day at the hotel the water went out while showering. The mattresses were extremely hard. The best thing about the hotel Was the staff they were all very helpful. The breakfast buffet was also a plus. The gym was small and equipment was crammed in a tight small space.
• Israel (10/5): - Great hotel, staffing was amazing
• ANGELICA (8/5): PARQUEADEROS - Todo estuvo excelente, lo único por recomendar al Hotel es el parqueo, importante punto ya que muchos van en vehículos a Cartagena. Deberían generar un convenio con algún parqueadero. En mi caso a dos amigos en el hotel le sugirieron parquear al frente en las bahías cercanas la hotel, tuvimos suerte de conseguirlas, pero al día siguiente amanecieron los carros espichados. Es urgente que puedan solucionar el tema del parqueadero.
• Trudy Ann Natrice (8/5): - Good
• norberto (10/5): - Todo perfecto
• Luis (10/5): - New Hotel
• Joncy (8/5): - Hotel is clean and nice. the only complaint is that the front desk connected me to an excursion on WhatsApp. I booked it and the excursion was responsive untill they received payment. Once they got payment they went MIA and the hotel nor the company called “luxury beach club” approved my payment and gave me details on where to go for meeting point. 2 days after I left Colombia they took $350 payment and still are unresponsive. Friendly advice Please do not book anything with this hotel.
• JORGE GARZON (10/5): Maravillosa experiencia - Hotel de maravilla, muy recomendable, muy buen Bufet Desayuno, las habitaciones son amplias y bellas, excelente ubicación, bien vale la pena hospedarse en este hotel.
• Jessica (10/5): - El lugar es espectacular una decoración moderna y bella la comida excelente los cuartos cuidado modernos y con todo lo necesario
• Verified traveler (10/5): Una estancia muy placentera - Mi experiencia en el hotel fue sumamente satisfactoria. Todo el personal demuestra una gran dedicación y amabilidad, haciendo que uno se sienta verdaderamente bienvenido y especial. El ambiente es tranquilo, fresco y se nota el esmero en cada detalle para mantener el lugar impecable y atractivo. El desayuno buffet es variado, abundante y de excelente calidad. Sin embargo, resulta lamentable ver que algunos huéspedes no lo valoran adecuadamente, sirviéndose en exceso y dejando gran parte de la comida en la mesa. La lencería, al igual que las toallas para la playa, se encuentran en perfecto estado, limpias y de excelente calidad. Además, el personal siempre estuvo atento a cualquier solicitud, respondiendo con rapidez y una actitud genuinamente servicial. Se agradece especialmente la disposición para ayudar con recomendaciones locales y detalles que hicieron la estancia más cómoda. También cabe destacar la limpieza constante de las áreas comunes, lo que refleja un alto estándar de mantenimiento y cuidado por el bienestar de los huéspedes.
• Gustavo (10/5): - This is a brand new property and I loved tge rooftop pool. The gym gets a little crowded in the morning but I managed a good workout. There is 24 supermarket 1 block away and several dining options. I was in room 902 with solid exposed concret walls that were very silent. Only thing missing was a coffee maker in the room. Except for that I loved everything.
• Maria del Mar (8/5): - .
• Felix (10/5): - Me gustó la limpieza, fácil acceso

Photos