The Walls
Location: 24 Bernard Street, Southampton, England, SO14 3LU, Southampton, GB
Star Rating: 2 Stars
Property Type: Apartments
About this Property
Discover the charm of Southampton at The Walls, your perfect retreat in the heart of the city, where comfort and convenience meet.
Stylish Accommodations
Relax in one of our 8 well-appointed guestrooms designed to make you feel at home. Enjoy delightful amenities, including complimentary wireless internet to keep you connected throughout your stay.
Exceptional Amenities
Take advantage of our convenient services such as concierge assistance to enhance your travel experience. Enjoy the communal living room and laundry facilities, making your stay both enjoyable and seamless.
Prime Location
Located just minutes from top attractions like WestQuay Shopping Centre and the historic Old City Walls, you have the best of Southampton at your fingertips. Enjoy easy access to nearby parks and museums, ensuring a fulfilling city experience.
Don’t miss out on your chance to book a stay at The Walls today!
Important Information
- Guests under 18 years old are not permitted at this adults-only property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Health or beauty spa nearby
- Free WiFi
- Concierge service
- Wheelchair accessible
- Elevator
- Television in common areas
- Smoke-free property
- Casino nearby
- Health or beauty spa nearby
- Coin laundry on site
Rooms Available
-
Studio, Non Smoking
1 Double Bed
194 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and shower
Practical - Laptop workspace and wardrobe or closet
Comfort - Heating
Need to Know - Towels not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Towels not available
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- nicholas (10/5): Brilliant! - It was perfect for what we were after. A night in Southampton before getting an early ferry. Location for that. The staff were all extremely helpful and friendly. Really helped make the stay. Only thing we would change would be a fan in the room, as widows didn't open much to get air flow. That said it was one of the hottest nights of the year.
- Donna Marie (2/5): A catalogue of errors - Unfortunately, our experience during our stay was quite disappointing. First, I had to call the helpline and wait over five minutes to get through because my confirmation check-in instructions had not been sent, despite my completing the portal at the time of booking weeks ago. It then took an hour for those instructions to finally arrive after the phone call. When we arrived at the property, there was no one at the reception, and the mobile number provided went straight to voicemail. After waiting for 20 minutes, someone finally exited the building, allowing us to wait inside out of the hot sun. We kept calling the mobile number with no response, and I was in the process of reaching the helpline when the receptionist eventually appeared and gave us our keys. The stay itself was horrendous. The bed was extremely hard and uncomfortable, and the room was so hot that we were unable to sleep. To make matters worse, this morning, the fire alarm went off before 7 a.m., prompting us to exit the building and wait for the receptionist to turn it off. They did not speak to anyone or conduct a headcount, and when the alarm finally stopped, they simply walked away without providing any instructions to the evacuated guests. After waiting for some time, everyone re-entered the building. Overall, due to this awful experience, we had no choice but to cut our trip short and return home to get some sleep, missing out on our planned day and night out in Southampton.
- Kevin (2/5): - We checked out an hour after getting there very sub standard. We booked another hotel to stay in last night .
- Shade (8/5): - The property was clean with necessary utensils. Secure access to the property as well . Lacked air conditioning and tea/ coffee makings
- Joshua (2/5): Disgusting waste of money - This place was disgustingly dirty. Didn’t have any toilet paper, or even soap in the bathroom. Ants and bugs running around everywhere. The bed was hard as a rock and it was stiflingly hot in the room. Bathroom was mouldy. Fridge was turned off which mean the entire room stank like stale mould. Couldn’t get access initially, no one at reception - also no mention of this being student accommodation which then you get an email saying you need student ID? Felt like I was going to die in the elevator. Honestly the worst experience I’ve ever had and paid for. DONT WASTE YOUR MONEY OR TIME.
- Camellia (2/5): - We checked out within an hour of checking in. It was actually unbearable. The property does not have air con except on the basement floor. The lobby, the hallways, and especially the rooms were hot and muggy, you can't even open the window fully to get some air flow. We complained to the front desk guy, he said he understood because he was sweating bullets and the employees don't have AC either! How can they treat their guests and employees like this?
- Lamel (8/5): - It was ok for a quick stay. nothing fancy.
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