Country Inn & Suites by Radisson, Downtown Albany New York

Name: Country Inn & Suites by Radisson, Downtown Albany New York
Address: 300 Broadway, Albany, New York, 12207, Albany, US

Location: 300 Broadway, Albany, New York, 12207, Albany, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Discover a retreat in the heart of Albany at Country Inn & Suites by Radisson, where comfort meets convenience.

Wellness and Recreation
Stay energized in our 24-hour fitness center, designed for the active traveler. Enjoy complimentary Wi-Fi throughout the hotel, ensuring you can connect with loved ones or the office anytime.

Delicious Daily Breakfast
Start your day right with our complimentary full breakfast served daily from 6:30 AM to 10:00 AM, fueling your adventures and meetings ahead.

Flexible Event Spaces
Planning a corporate gathering or special event? Our 3000 square feet conference center offers versatile meeting spaces, perfect for any occasion.

Your ideal Albany stay is just a click away—book your room now and experience the perfect blend of comfort and location!

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Elevator
Free airport transportation
Conference space
Free breakfast
Meeting rooms
Smoke-free property
Wheelchair accessible parking
24-hour business center
Conference center
Self parking (surcharge)
24-hour fitness facilities
Free full breakfast
Coin laundry on site
Wheelchair-accessible van parking
Wheelchair-accessible fitness center
Change of towels (on request)
Change of bed sheets (on request)
Coworking spaces
Well-lit path to entrance
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Suite, 2 Queen Beds, Mobility Accessible, Non Smoking

2 Queen Beds
525 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Suite, 1 King Bed, Non Smoking

1 King Bed
460 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Room, 1 King Bed, Non Smoking

1 King Bed
280 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
284 sq feet

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair

Guest Reviews

Michael (8/5): - Very comfortable clean room with a nice breakfast
Beatriz (10/5): - Nice. I would stay again.
Chris (8/5): - Check in was very fast. $10/day to park in the narrowest of spots. Hotel layout is surprisingly spacious and room was very comfortable. Bathroom door needed the screws tightened though.
Marilyn (8/5): - The location was convenient but not pretty-almost under the freeway
Erin (8/5): - Friendly
Jennifer (8/5): - Was unable to control the thermostat. Room couldn't get above 64 degrees. Walls very thin, could hear neighbors. Surrounding area was run down. But the room was clean and easily accessible to Downtown Albany.
Jose (8/5): - Rooms are well kept and they are big.
Joseph (10/5): - Polite, friendly staff, very nice breakfast, clean room, clean all around hotel.
Khalid (8/5): - Comfortable stay!
Tracy (4/5): - Large number of gnats in the bathroom. Very old and outdated. Very limited breakfast with only eggs and no breakfast meat due to a sign saying it was kosher. Should have that in description. Area around hotel near highway, not safe to go walking around outside.
Victoria (2/5): - Charging my card every time I give my room number they said I’m not in that I’ve ever been to in my life
Bob (6/5): - Room was clean and comfortable. Lobby area and surrounding areas inside and outside were not ideal. No comfortable chairs of workspaces near the lobby. The hotel was under capacity in the middle of the week and asked for a room time extension to stay so that I could come back after speaking at the Capital Center. Gave me an hour but my presentation started at the time of the extension. having stayed at other properties, staying until 2:00 was never a problem.
Gisellet (8/5): - The hotel was clean and comfortably room but wasnt aware of the area it was located very unsafe and lonely.
Nancy (10/5): - Nice clean hotel
NOELIA (8/5): - Clean room
Stuart (4/5): - Didn't like checking in and then being told $10 fee for parking
Maggie (10/5): - Conveniently located right off the highway. Rooms were spacious, little couch, king bed, refrigerator and microwave. Lobby and parking lot adequate. Within walking distance of restaurants. Free breakfast was just fine; the usual quick breakfast food. We would stay here again as the price was right.
geneva (10/5): - Clean and people are heldul
Ljiljana (10/5): -
james (10/5): - Very nice room. Good breakfast. Helpful staff
Zimya (10/5): - I stayed at this hotel for 3 nights and I loved the hotel the cleanliness
Danielle (6/5): - The bed looked like someone laid down on it, the bathroom had soap on the sink with package next to it, dirty wet washcloth hanging up on towel rack and garbage not taken out
Lori (10/5): - Staff was courteous and helpful. Room was clean. The hotel was quiet and the breakfast options were good.
Manuel (10/5): - Very Clean. Nice staff. Good breakfast. Everything New & shiny
Chad (8/5): - Like the location. Did not like limited parking
Kimberly (8/5): - Very bad area of town.
Tatiana (8/5): - All good, just property located on the side of the downtown. Kinda hard to find.
Abby (10/5): - I had such a lovely stay! Ondreya at the front desk was amazing and so helpful! The room was slightly musty and the carpet had a slight stain on a small portion on it. Other than that, everything else was great! The service team is very professional and helpful, would absolutely stay there again.
Ida (10/5): - AOK. Nice and new.
Catherine (8/5): - Everything was fine, no issues and it was clean.
Omolola (10/5): - Clean room/ staff was okay
Fabrício (10/5): - The hostel is quite good, but there are limited dinner options nearby.
Salaam (2/5): SCAM & KEPT $109.00 & $248 CASH KEY POINTS - Never got my prepaid room & hotel also kept my $249.00 cash key points
Md (10/5): - Excellent
Nick (4/5): - Smelled like cigarette smoke and breakfast was not good and very limited.
Quan-Tez (10/5): - Great location
Lavenia (4/5): Just ok - The stay was ok, the breakfast was mid. No meat whatsoever.
Jesse (6/5): - A $20 parking fee is ridiculous
Elvin (10/5): - Easy check in. Polite and friendly staff. Room was clean and everything on point. Quiet and peaceful weekend.
aj (10/5): - good size rooms well stocked and breakfast has plenty of options
John (10/5): - Worth what I paid
Linda (10/5): - Breakfast which is included for all guests was nicer than most, including hot waffles and scrambled eggs. Rooms are nicely appointed, clean and have comfortable beds and pillows. AC worked well. Good room darkening drapes. Note that if you can’t walk a long… distance ask for a room assignment near the elevator. There are rooms that are a far walk.
Sateesh (8/5): - The property itself is good, rooms are clean, good quality towels & linens, Staff very helpful The location is just off the highway (which is great), but the surrounding area is terrible - dilapidated buildings, run down & shuttered. cannot walk around without feeling lonely and concerned. Have to have a car to go out.
Sean (8/5): - Limited parking for those like myself that arrived late at night. Otherwise everything was great
peter (10/5): Great value - The hotel is great. A value for sure. Short walk to the Times Union Center and downtown. Less than $200 a night is a great deal. We have stayed multiple times, and will stay again.
Frederick (8/5): - Nice place
Brendan (4/5): - Charged $20 for parking
SHI YUAN (10/5): - very good service. big space.
Dimitris (6/5): - The bathroom had a slow drain and the breakfast was not up to professional standard
Lorraine (8/5): - Easy check in . Close to our downtown event Clean and comfortable
harjot (2/5): - Unprofessional Manager. A/C didnt work in our room. Guest Laundry didnt work, although we spent the money for it.
Christopher (6/5): Nice hotel, just not in a great area - The hotel itself is good, it’s just in a sketchy part of town. It’s surrounded by abandoned buildings and right next to the highway, which you can hear all night. I wouldn’t want to be outside the hotel after dark. Inside it was very clean and our room was nice but the bed we had in our room had a broken spring that we could feel. The breakfast was average in terms of what is offered, although one of the mornings they were out of most items by 8:30am. If we ever went back to Albany I would pay more to stay in a different hotel. I forgot to mention this earlier but they do charge about $20 a night for parking as well.
Mary (2/5): - Horrible experience! Significant problems with the hotel's AC. The hotel itself is clean and modern, but it is located in a terrible area. Not close to any dining and right next to the freeway. I would not recommend.
Sophia (2/5): - The pictures do not match the property at all. I pulled into a parking lot that looked incredibly unsafe, so much so that we hesitated to get out of the car. Upon entering the property the entire place smelled so strongly of smoke that I said something, we asked if we could just cancel, however that was not possible without going through Expedia and I was promised the rooms would be better. Upon entering the room, it too smelled the same, my son was coughing, the water coming from the sink was filled with floating things, and I felt unsafe. We checked out immediately and found a different hotel. This is NOT a safe hotel experience for families, and my son would agree. We could not get out of there fast enough.
Verified traveler (6/5): - I don’t understand why a city which is so empty and has plenty of parking available - I was charged 19.99 $ for the stay
ANGELINA (10/5): - Great place to stay
Christian (4/5): - While those things control-able by the staff were very acceptable The location is terrible. No parking both nights when we got to the property. Property sits adjacent to the highway. It felt like we were under the highway. Abandoned buildings and vacant underpasses surrounded the property. Also, bus terminals and city bus storage sits behind the property. More than once were confronted by homeless people when we went to the car. It did not feel safe in the neighborhood. I would not recommend this property for families.
Julie (6/5): - I stayed here one night at the beginning and one night at the end of my trip.The staff on Wednesday were wonderful. The staff on Sunday were just ok. Over all everything is clean and quiet. There is only one restaurant really in safe walking distance and unfortunately nothing open if you arrive after 6 on Sunday night. Both stays I went down for breakfast and then my room key stopped working and I had to go back down to get my key updated.
Tracy (4/5): - We checked in about 11pm- we got there and there was no parking available (so had to find street parking)- we got to our rooms and 1 was 80 degrees - air appeared to be in, but room never got below 78. We called the desk and they sent someone up quickly, but he said it was on and fine- and let 2 fans. The second room we had the air sort of worked, but there was a musty smell in it.
tim (10/5): - Good hotel for value.
Kelsey Gates (4/5): - The property itself was difficult to find, and dark and felt unsafe upon approach. The staff at the Reception desk were not helpful, and provided no information regarding parking, amenities and check-in/check-out. The cost of parking per day was not disclosed until my second night, and my key card access was cut-off after one night, despite booking multiple nights. The room was not clean upon inspection, with visible carpet stain, hair in the bathroom, and mold in the corner.
Keith (8/5): - Nice clean rooms and bed , staff very polite . Not much around hotel but good nights sleep.
Eileen (8/5): - My concern/complaint would be the parking fee they charge for a lot that can not house all the guest cars! We paid an additional fee & ended up parking on the street! Poor management policy! The staff employees are all very nice!
Latoshia (6/5): - When you first walk into the hotel it has a bad odor. The smell is also in the rooms. Not sure what the smell is but it’s not very pleasant. Parking: You pay $19.99 for parking and then you can’t find a parking spot. We were told the spots are first come first serve. If there are 190 parking spots and 134 rooms and each car has to pay for parking there shouldn’t be an issue with finding a spot. We were then told to park on the street OR at the greyhound terminal for $30. This caused a lot of havoc last night because so many people paid for parking and there we no parking spots. We asked for extra towels and wash cloths at 9am and by 10:20am we hadn’t received them so when my niece went downstairs to ask for them she was told we had to request them from our room (although they handed another customer towels at the counter). So we called again and the guy answering the phone had someone bring them up at about 10:40am. There was a small hole over the toilet (we stuffed tissue in it) which was weird.
Danielle (6/5): - Staff was extremely nice and helpful. They over changed us $129 both night but said it was going to be fixed. Also paid $20 a night $40 for both nights for parking and there were no spots available. We had to pay to park at the bus station down the road. They did say we would be reimbursed the $40. Breakfast was very limited. Rooms were clean and spacious. But all and all wouldn’t stay again.
Verified traveler (2/5): Don’t stay here! - Traveling for sports. Hotel looked great online. Looks are very deceiving! Hotel surrounded by abandoned boarded up buildings. They charge an xtra 20 dollars a night for parking which is not on website. Gym closed due to walls & floors collapse,1 washer & dryer that did not work, ice machine in entire hotel broke except for one on second floor. Hookers & bums soliciting in parking lot that were allowed in lobby for water!? Very unsafe. Shower broke water soaked entire bathroom, plug in tub not working, front desk attendants useless. Very disgusted & dissapointed, hallways dark & set up as a maze.
Phyllis (10/5): Great stay! - Rooms cleaned daily. Plenty of towels and pillows. Comfortable bed. Clean and fresh! Friendly and helpful staff. Only two minor issues: the room was a little too cold despite adjusting the thermostat. The hotel was at capacity on our second night so parking was difficult.
Suzanne (10/5): Recommend - Quick check in and clean well kept property and room
Verified traveler (6/5): Poor customer service - Booked through hotels.com, it was advertised that they offered a shuttle through the hotel, that was the main reason we booked with them. When we checked in they said they no longer did that with no remorse whatsoever. They said they would try to help us out, which I thought was great. However, after two promised phone calls--that never happened, we were told there was nothing they could do----not even really offering to make things right. If we had a vehicle we would have left and went elsewhere. I doubt the guy at the front desk even attempted to call anywhere to help us out. We were there for my Mom's funeral, you would think they would have had some sympathy but no. Rooms were clean enough and beds were comfy but I would not recommend booking with them unless you like poor or non-existent customer service.
Char (4/5): - When we got to the room there was no air conditioning. Called down to front desk and was told they had no other rooms . Maintenance was great he came to the room and said he would get us another room which he did. The drains in the sink and tub drained so slow that you could not finish your shower as the water was above your ankles. That was gross. Rooms need updating.
Ishrat (8/5): - Overall it was good. Just there was no toiletries in the bathroom- like hand washing soap, makeup remover, small lotion etc.
NANCY (10/5): - Clean , convenient location. Nice clean comfortable rooms. Good amenities. Outside parking is a little tight. Too desolate of an area at night to walk anywhere.
Melisa (10/5): - .
Andrew (2/5): - Bed bugs in one of the beds
Jessica (8/5): - Rooms and hotel are very clean. Breakfast is decent and does the job. If you are not familiar with this area be careful wandering around there. The hotel grounds itself are very safe. Annoying to pay for parking but it is what it is. All around 8/10 for hotel experience.
Verified traveler (8/5): Needs a better description of amenities - We were very surprised to have such an expensive parking charge. I have never had to pay for parking at a hotel before. Also, your description of the area needs to be revamped. None of the places described as “adjacent “ were even close to walking distance. The only thing close by was the bus terminal. We couldn’t walk anywhere.
Katina Denise (8/5): - The location and proximity to the MVP Arena was very convenient; especially for an out of towner like myself.
Joey (4/5): Meh - Arroved at about 4am. Receptionist was sleeping, when he finaly awoke, it took him about 20 min to check me and my partner in. Oh, and they charge for you parking in their empty lot...wild
Elaine (4/5): - We paid for a suite however the 1st night the air conditioning did not work and our room was hot and humid and stuck on 81 degrees. We were moved to a smaller room and was moved again the next day after a suite with working ac became available. The TV didn’t work in the 1st room that we were moved to and it didn’t have an iron or ironing board. The place was also hard to find as there were no visible signs on the building at night. The breakfast also didn’t include any meat. A group of kids checked in the 2nd night and they ran around the whole building playing and making loud noises. I wouldn’t stay here again and wouldn’t recommend it to anyone. We at least need a partial refund for the 1st night since we stayed in a smaller room but paid for a suite.
Celeste Kate (8/5): - Overall our stay was good. Airconditioning was not as strong. Location was great, walking distance to MVP arena
Denise (10/5): - Very polite and professional staff. Shuttle to and from the airport. Breakfest. Clean property and room.
Aimee J. (4/5): - Would not stay at this hotel again due to location. It is right under overpasses and next to the bus station. Did not feel safe walking to dinner and back. Room was extremely hot and didn’t cool off after hours of running the A/C. While the front desk staff did their best to fix the situation (moved us to a different room on a lower floor), I would spend a little more and stay elsewhere next time.
Sophia (10/5): - I enjoyed it. Clean and an easy check in. Breakfast was great.
Andrew (8/5): - Nice staff. Good for short stays. Good breakfast.
Ida (4/5): - Receptionist was nice tried to assist with our heating issues to both room. Unable to accommodate to new room as other rooms were also hot and a/c not working.
Kevin (6/5): - Kids group was out of control. Total lack of courtesy and adult supervision. Loud, unruly, running around. Breakfast only warm scrambled eggs, no sausage or bacon
JONATHAN (10/5): - Room was very clean the staff was very pleasant, I would stay here again
Ida (2/5): - Book two room a/c we’re not working in either room. Temp was 79 degrees in both, the receptionist did try and find cooler room but they were still 74-76 degrees.
Andrea (10/5): - I really liked this hotel everything was really nice & comfy. I had one issue & expressed it to the front desk agent & she noted my account. I will definitely be returning.
Lynn (4/5): - It served its purpose
ivo (4/5): - The place is located next to the greyhound bus terminal; almost missed driving into the driveway leading to the reception area; badly lit; arrived near sunset and the parking/arrival area made a dystopian impression with “ghostly” travelers standing by, passing by awaiting their lift. Drove twice around the place to see where parking would be safe and closest to reception… decided then to go to the Hyatt where I had stayed twice before which I recommend
James (10/5): - I slept well felt secure and the breakfast was awesome and good personnel.
Radha (10/5): - Convenient location. Can walk to capital and bus station. Friendly staff, clean rooms, coffee in the lobby, room amenities and the free breakfast. The approach to the hotel could use better signage.
Benjamin (8/5): - The property itself was conveniently located and had great amenities as advertised. The only issue was the surprisingly loud "party" of guests in the courtyard that went on til at least 23:30 or midnight. Other guests had complained about this as well and it was all a bit odd. We had assumed "quiet hours" were in effect or that the staff had more authority to silence the party. I would stay here again, it was just a weird occurrence.
Maurice (10/5): - Clean and close to downtown.
Nikhil (8/5): - Breakfast was good.
Patricia (6/5): - When noise continued after midnight there was zero response from management. Parking lot party continued after midnight disallowing sleep.
Juliet (8/5): - $20 parking fee and no guarantee of parking availability. Room was clean but had cigarette smoke smell. Otherwise, the bed and pillows were wonderful. Nice room with fridge, microwave and Keurig coffee machine. Breakfast was good, quite adequate and included with the room.
Jaime (2/5): - Driving up to this property was scary. There is a bus station across the street, the elevators look to be in disrepair, I was charged to park in an unsafe lot, the air conditioning was not functioning properly, there was no ventilation (fan) in the bathroom, the TV did not work, the scent lighting on top of the bed headboard would not shut off and was flickering. When we brought up the issues to the front desk, we were basically dismissed, as if WE should have done more about the issues. Will not recommend or ever return.
Rabiha (10/5): - It was a nice experience, smell nice, friendly staff and breakfast was a bonus